Sky Outage Report in South Cerney, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in South Cerney, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in South Cerney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near South Cerney, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Swindon, Cirencester and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
||
| Cirencester |
TV | |
| Stroud |
TV | |
| Swindon |
Internet | |
| Swindon |
TV | |
| Stroud |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near South Cerney, England
Latest outage, problems and issue reports in South Cerney and nearby locations:
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James Trudgian
(@jamestrudgian) reported
from
Swindon, England
Wow more than 2 weeks for an @SkyHelpTeam engineer to fix their broken box. So ends my 15 year custom. Hello @virginmedia
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@SkyUK having an absolute laugh as per, did an online broadband test last week as having numerous issues with WiFi it’s reported a fault and said it’s booked and engineer, nowhere to track this, and can’t contact anyone. Your website is useless an all?
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Kirsty Racki
(@Miss_Racki) reported
from
Highworth, England
@SkyHelpTeam Just seen first bill on MySky App and massively overcharged. No help online and phone line cuts me off as billing queries not considered important. Please contact me ASAP. After 2 month delay in set up and 2 engineer visits we’re really disappointed.
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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ian ewen
(@ewen_ian) reported
from
Royal Wootton Bassett, England
@SkyHelpTeam your web site says should take no more than 60 seconds to connect to cancel sky sports at mo at 20 minutes
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Chantelle-Louise
(@Chanterzzz) reported
from
Swindon, England
@SkyHelpTeam my dad took out a sky sports package on a promo and now wants to cancel. Unfortunately apparently you can’t use live chat, phone up and when you try to make a complaint it claims it doesn’t recognise the correct details. You call this service?!
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Darren
(@f1_daz) reported
from
Gloucestershire, England
@anewark @Channel4 @SkyHelpTeam They have been very unhelpful so far from the DMs I’ve received. No solution found yet but then they take half a day to reply to each message. Hope you get better luck
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TJ Bohane
(@tjbohane) reported
from
Swindon, England
@pikey187 @SkyHelpTeam Bunch of *****. Always the way with them. If they put prices up and your under contract then you can cancel all together
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Alan Colman
(@alancolman) reported
from
Swindon, England
Had a call from @SkyUK about our package. Told them we were thinking of leaving as we have broadband and sky box problems and it’s expensive. They offered to transfer me to another department. On hold for 10 mins then they cut me off. Called back and it’s a 20 min wait! Rubbish!
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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TJ Bohane
(@tjbohane) reported
from
Swindon, England
@SkyHelpTeam That dont answer my question. Im playing for sky sports and watching same programmes over and over. While this happens I don’t think we should be paying for the service
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sl4phe4d
(@daryl_telling) reported
from
Swindon, England
@SkyHelpTeam y does my Sky Q box keep losing signal? I then have to unplug and plug back in to get signal back
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Azem Tomlins
(@Azem13Tomlins) reported
from
Gloucestershire, England
@SkyHelpTeam hello, trying to get a sky bill lower as it’s suddenly shot up. Can’t ring due to Covid and staff shortages, but still can’t do sort it online as “you’re having difficulties”. Are you able to help with this please?
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TJ Bohane
(@tjbohane) reported
from
Swindon, England
@devz001 @harps_mark @SkyUK @SkySports I’ve tried everyday for a week. Just gonna cancel whole damn thing and when get hold of me say sorry for technical issues please try contact me later date
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Kirsty Racki
(@Miss_Racki) reported
from
Highworth, England
@SkyUK Just seen first bill on MySky App and massively overcharged. No help online and phone line cuts me off as billing queries not considered important. Please contact me ASAP. After 2 month delay in set up and 2 engineer visits we’re really disappointed.
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Dave Jack
(@DaveJacko60) reported
from
Swindon, England
@SkySports @SkyFootball Reporters being absolutely *****,stop 2nd guessing what was said/done,like flies round a bucket of shit
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James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@SkyHelpTeam we have had #SkyQ for 1 week. Every single day we have had multiple resets, we have never successfully watched a recorded programme on a Q mini box. This is the worst system I’ve ever seen. Come back Sky HD, all is forgiven.
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Garry Murphy
(@PricelessGaz) reported
from
Swindon, England
@SkyHelpTeam Just to pause skysports unable to even do that through app. I think I will cancel DD to get response
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran Williamson
(@KWilliamson86) reported
@SkyHelpTeam @Tami_A And this also does not help....give us a phone number?????
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Rossi
(@VRHutch46) reported
Dear @SkyHelpTeam very bored of my Internet being down!! Get it sorted
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Nicholas Witts
(@nwitts427) reported
@SkyUK hi I've got no sky for a while till an engineer comes and fixes my SkyQ so I went to the on demand service to watch the 'flight attendant' only to find that i have to upgrade to use it!! Wow really!!!
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I have no idea
(@ihavenoplace) reported
@SkySports Yes totally. He needs to go to a team with lots of cash that can..... hang on? Isn’t that what everyone hated the other day? 👍🏻
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@SkyHelpTeam Also today had a LOT of calls today claiming to be “Sky Technical Dept” saying our internet is insecure and wanting to “help us fix it”. Can provide the number they used if required.
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Wes
(@TreyDubb) reported
@SimonEFC @SkySports No im not. I've said it was a terrible greedy decision. And I'm glad it isn't happening. But I'm also saying all these teams piling on are imo being disingenuous. And past decisions? When is the last time Everton would have been in the same circle as these clubs? 70s, late 80s?
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Leon@NintyBuzz
(@LJFletcherBSc) reported
@SkyHelpTeam any idea why sky go isn't working for Xbox One? Whenever I try to watch a channel I get 'An error has occurred, please try again later' but it works fine on some of the Sky channels. Issue has been there since last night
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Lynn Strange
(@strange_lynn) reported
@SkyHelpTeam very poor Internet connection every afternoon. Happens everyday. Almost impossible to use.
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RollTideUK🏴🇬🇧🏈🅰️🐘🌊🇺🇲
(@Bronxzoo10) reported
@SkyHelpTeam Every day for the last week at 15:00 our internet goes down and today I can't get the hub to reset.
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Doug
(@DougMiddlemass) reported
@1878Scotto @aunderhill @SkySports Would have joined, wouldn’t have joined is all hypothetical. You weren’t invited you snakes. You tried to set it up on the sly, and then got caught with your pants down. Big clubs don’t act like that. You’ll get your comeuppance when Mr Klopp leaves for Bayern.