Sky

Sky Outage Report in Caernarfon, Gwynedd, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Caernarfon, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Caernarfon, Gwynedd, Wales 05/15/2025 17:15

May 15: Problems at Sky

Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Caernarfon, Gwynedd, Wales

The most recent Sky outage reports came from the following cities: Caernarfon and Bangor.

Loading map, please wait...
City Problem Type Report Time
United KingdomBangor TV
United KingdomCaernarfon Internet
United KingdomBangor TV
United KingdomBangor Internet
United KingdomBangor Internet
United KingdomBangor Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Caernarfon, Wales

Latest outage, problems and issue reports in Caernarfon and nearby locations:

  • gazhodgson Gaz (@gazhodgson) reported from Caernarfon, Wales

    Anyone else having issues with mobile phone network around Caernarfon, especially @SkyUK

  • mathewparry86 Mathew Parry (@mathewparry86) reported from Pentraeth, Wales

    @Siobhan416 @SkyHelpTeam I keep getting the same issue too 😡😡😡😡😡

  • kazza1307 Karen Wyn Williams (@kazza1307) reported from Gaerwen, Wales

    So NO TV until Wednesday due to an ongoing problem since 6th May @SkyUK and a 72 wait for a call back ! The complaint handler told me the manager would say exactly the same as her. I won’t tell you what my reply was to that albeit it was polite.

  • steviehughes100 steven hughes🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@steviehughes100) reported from Caernarfon, Wales

    @SkyHelpTeam Channel 5 worst and I’ve got sky q

  • dorydebby ♏️debs (@dorydebby) reported from Llanfachraeth, Wales

    @Clipah @SkyHelpTeam Omg it's all north west! Wonder if @northwaleslive has the story 🤔😁😉 please fix it sky I have programs to catch up on. 😊

  • gazhodgson GH (@gazhodgson) reported from Caernarfon, Wales

    @Ladyrockstar666 @SkyHelpTeam Shit not shut 😂

  • gazhodgson GH (@gazhodgson) reported from Caernarfon, Wales

    @SkyHelpTeam Yes I've done all that it says it's working but as soon as i try to connect sky box, mobile phone or anything else i get message saying network access denied

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • simonmcq Simon Mc82 (@simonmcq) reported from Castlecary, Scotland

    @SkyHelpTeam needing help with possible phone upgrade 😁

  • Sheila_Quealey Sheila Quealey (@Sheila_Quealey) reported from Garrane, Munster

    @SkyHelpTeam Day 10 without phone n internet! Stellar customer service Sky!

  • lincoln1505 Mark Young (@lincoln1505) reported from St Albans, England

    @SkyUK Could not agree more - the service is terrible ... slow and utterly non customer centric

  • Robshaw1981 Neil Robshaw (@Robshaw1981) reported from Huddersfield, England

    @SkySportsDarts @SkySports Shit house

  • stefansladek Stefan Sladek (@stefansladek) reported from Stocksbridge, England

    So @SkyHelpTeam get people in with great deals, then deliver horrific customer service, don’t show up and then blame you for their drivers not answering the phone or doing their job. Good one Sky.

  • sarahcritchley1 sarah critchley (@sarahcritchley1) reported from Southport, England

    @SkyHelpTeam I have tried these fixes several times and none of them work! I am not paying for an engineer to visit and I’m not signing up for another 12 months for terrible service. Which is what is suggested when I speak to customer services. I am fuming that it’s down again!!

  • MissCatHarvey Cat Harvey (@MissCatHarvey) reported from Glasgow, Scotland

    Call centre encounters can be long and arduous. So big massive thanks to Marie @SkyHelpTeam who patiently somehow managed to talk me through broadband issues that were entirely my doing. Even though I was a total numpty she never once said it! Give the lassie a wee bonus😃🖐🏻 🤣

  • Johnnyfstoke John Farrar (@Johnnyfstoke) reported from Cheadle Hulme, England

    @coachcarter1977 @virginmedia @SkyUK Ohh they are shite if you need to talk to anyone for sure . I'm just lucky with the service.

  • cliffscab Cliff Mahoney (@cliffscab) reported from Hillingdon, England

    @SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!

  • cjwhittle Chris Whittle (@cjwhittle) reported from Stockport, England

    The “smart” record function on Sky Q from @SkyHelpTeam @SkyUK is useless. We pay over £100 a month for this service and it just doesn’t work. 4 things messed up this week alone