Sky Outage Report in Burnham-on-Sea, Somerset, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham-on-Sea, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Burnham-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Burnham-on-Sea, Somerset, England
The most recent Sky outage reports came from the following cities: Weston-super-Mare and Winscombe.
| City | Problem Type | Report Time |
|---|---|---|
 Weston-super-Mare |
Phone | |
| Winscombe |
TV | |
| Winscombe |
Total Blackout | |
| Winscombe |
TV | |
| Weston-super-Mare |
TV | |
| Weston-super-Mare |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Burnham-on-Sea, England
Latest outage, problems and issue reports in Burnham-on-Sea and nearby locations:
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GDog Starr
(@starr3126) reported
from
Weston-super-Mare, England
@Jedderzzz Agreed #rubbish should be on @SkySportsPL don't get these issues with them #SkySports
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Robert Moss
(@RobertMoss1) reported
from
Weston-super-Mare, England
@ahwpgapro @SkySports Totally agree Alan, sky are doing themselves no favours at all. Problem is though members expect it! It’s a nice to have for a golf club but doesn’t generate any income because people can’t drink any more so it is an expensive frill!!!
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Tom Poole
(@TomPoole007) reported
from
Weston-super-Mare, England
@KatieMarieLFC @bbcthree @SkyHelpTeam might be able to help.
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@SkyHelpTeam any danger of anyone answering the phone to me before I just cancel my direct debit
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@SkySports Can you please explain why you have England v Bangladesh on 2 channels, New Zealand v Afghanistan on 1 channel plus the red button on another channel. There are 3 super rugby games on this afternoon and evening and not 1 is being shown live. Very poor broadcasting.
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Jess Fewings
(@JLFewings) reported
from
Weston-super-Mare, England
@SkyUK YOU CAN’T WATCH TV RIGHT NOW THERE IS A CONNECTIVITY PROBLEM ... story of my life. Literally paying for something we cannot watch 🙃 #SkyQ #SkyTV #Sky
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DAVID CARTER #TeamLH
(@hondacbfrider) reported
from
North Petherton, England
@BissetMark @SkyUK @VodafoneUK Thanks for the advice mate. I don’t have a computer and the TV is the other side of the room. However, after many phone calls and threats of not paying for a rubbish service plus cancellation ! @VodafoneUK finally found the problem to be in the “green box”! So all sorted now 👍
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DAVID CARTER #TeamLH
(@hondacbfrider) reported
from
North Petherton, England
@MartinBashforth @skytv @SkyHelpTeam @Ofcom It’s this kind of performance that made me cancel Sky in the end #terriblecustomerservice
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam To be fair, if I had a customer with your problems I would at least wish it. By wholesale customers in the good old days spring to mind.
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paul
(@PaulTrunks) reported
from
Bridgwater, England
@SkyUK broadband down yet again,service been awful last 10 days!!!!
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@SkyHelpTeam my sky q box is down in my bedroom and also the control won’t work any advice pls
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SpennyUK71
(@SpencerWills) reported
from
North Petherton, England
It’s been a while, but time to call out @SkyHelpTeam but this time in relation to their #SkyMobile support. After a very long and painful ordering process, the online registration process is not working and there is a 45 minute wait for phone support 😡😡😡
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Tom Williams
(@Tom_Williams6) reported
from
Bridgwater, England
@DateHarvey @SkyHelpTeam Surely can’t of gone down again? Only happens on Wednesday nights
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Eric Arthur Blair
(@EricArthurBlai4) reported
from
Weston-super-Mare, England
.@SkyHelpTeam was due to have Sky broadband fitted on Feb 1st ... it is now March 25th & I just get fobbed off with you blaming @WeAreOpenreach If only @virginmedia coverd my postcode I wouldn’t have this problem ..
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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Phil Bryer
(@philbryer) reported
from
Westonzoyland, England
@SkyHelpTeam No, that's no help either. There's nothing on there about what links programmes like Grey's Anatomy or Madam Secretary with Widnes.
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Andy Nelson
(@Andyynelson) reported
from
Weston-super-Mare, England
@SkySports If it don't come back them at the bottom should go down
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Rebekah Sweeting
(@RebekahJane93) reported
from
Weston-super-Mare, England
@SkyHelpTeam @SkyUK Would help if they replied back to me
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Matt Green
(@MattGreeny) reported
from
Burnham-on-Sea, England
@SkyHelpTeam ‘Help’ careful Trade Descriptions don’t get you!
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Kathryn
(@tweetkattweet) reported
from
Weston-super-Mare, England
@SkyHelpTeam It’s been nearly three hours now, that’s not a high volume, it’s ridiculous. Either poor staffing levels or poor customer service.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Vickers
(@roblad1982) reported
@OpenreachHelp if your going to have your engineers taking down post and disconnecting people internet your] could at least ask them to reconnect it before they leave. 10am yesterday morning this happened and now @SkyUK say it could be Thursday before it’s sorted 🤬🤬🤬
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Peter Partridge
(@partridge752) reported
@SkyHelpTeam It's working again now. Was down for about 10 minutes
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Ralphs M
(@RalphsM1) reported
The worst description of a most brilliant goal by the Archibald of Orient and yes you guessed it The mistress of the English language @beewestwood was the caller Why oh why do @SkySports persist with her match reporting
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rob cartwright
(@robcartwright6) reported
@SkyUK Worst internet we have ever had constantly on phone trying to get it fixed, second engineer booked in last 5 month if this engineer doesn't sort the issue on Monday I want out my contract as I am not getting the service I pay for
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nicola mccart
(@MccartNicola) reported
@SkyHelpTeam @SkyUK @SkyHelpTeam have admitted lack of communication and that it was a supplier fault! My contract was with sky, not your supplier! I really though I would experience better customer care from Sky.
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Nush
(@naffraf) reported
WiFi gone down again sick of these interruptions @SkyHelpTeam sick of being told to go through the same procedures check this check that.. It's nonsense.
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Lisa Lightwood
(@lisa_lightwood) reported
@SkyUK Been trying to contact sky customer services all morning. Redirected to another number which cuts you off with an option to speak to someone. Just got through and now been put on hold without telling us we were being put on hold. So frustrating !!
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Ben
(@Ben71795209) reported
@SkyHelpTeam Irrelevant that your deals change and won’t be hanging around waiting for a fair deal to appear - I’ll be moving to a new provider. Won’t be staying with Sky where my loyalty is apparently appreciated less than a new customer.
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Boxy
(@ianboxell) reported
@SkyHelpTeam Hi Claire, just so we are clear on this public forum and having looked at your online guides. The problem is not settings or a issue with my device. The issue is I have a 4g connection but the speed of that 4g connection is being limited to a very slow speed.
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Tom Howland
(@thowland81) reported
@SkyHelpTeam Still not as good as becoming a new customer!