Sky

Sky Outage Report in Annan, Dumfries and Galloway, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Annan come from postal codes DG12.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Annan, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Annan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Annan, Dumfries and Galloway, Scotland 12/09/2025 20:45

December 09: Problems at Sky

Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Annan, Dumfries and Galloway, Scotland

The most recent Sky outage reports came from the following cities: Annan and Clarencefield.

Loading map, please wait...
City Problem Type Report Time
United KingdomAnnan Phone
United KingdomAnnan Phone
United KingdomWigton TV
United KingdomLockerbie TV
United KingdomWigton TV
United KingdomLockerbie TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Annan, Scotland

Latest outage, problems and issue reports in Annan and nearby locations:

  • james7phillips James Phillips (@james7phillips) reported from Dalston, England

    @SkyHelpTeam This didn’t help, it ultimately took me to ‘device help’, which was no use. Any other suggestions?

  • XxAmyxPopxX 💗 𝒪𝓊𝓇 𝒟𝒶𝓇𝓁𝒾𝓃𝑔 𝒜𝓂𝓎🥰 (@XxAmyxPopxX) reported from Annan, Scotland

    Hi @SkyHelpTeam I’ve tried to upgrade my sky broadband for the last few days but it keeps saying ‘technical error’ & to refresh the page. I really want to upgrade to save myself money while still having sky internet which is a great service

  • james7phillips James Phillips (@james7phillips) reported from Dalston, England

    @SkyHelpTeam It says 80mbps to the hub, but that figure never alters. As you can see from the speed tests, the in-practice download speeds are wildly different, even within a few minutes of each other. Last night the speed was too low to even run a test through the My Sky app

  • Retiredpartier Jamie Simpson 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Retiredpartier) reported from Wigton, England

    @SkyHelpTeam I did. Also please help!

  • Alexrajszys al (@Alexrajszys) reported from Langholm, Scotland

    Sky go is honestly a heap of shit. Jumpy and laggy. @SkyUK

  • stevenkirk71 Steven Kirk (@stevenkirk71) reported from Annan, Scotland

    Hey @SkyUK any update for broadband fix been off for 3.5 hrs now DG12 area

  • james7phillips James Phillips (@james7phillips) reported from Dalston, England

    @SkyHelpTeam LS, as you well know, Sky guarantee at least 3mbps in every room with your ‘broadband boost’, so the issue I need resolving now is how much compensation I’m due for Sky not delivering on that guarantee last night...

  • cufcblues Lee (@cufcblues) reported from Wigton, England

    **** off @skysports games called off because of..“meteorological inclemencies”. Just say ******* SNOW!!! Wankers!!

  • eddiewatson2 Eddie Watson (@eddiewatson2) reported from Annan, Scotland

    @thelawns @SkyHelpTeam My sky internet goes off every single night between 5 and 6 phone up and they say there is no issue absolute pain in the neck

  • Sheardphoto Greg Sheard (@Sheardphoto) reported from Annan, Scotland

    @GeekMe0ut @SkyHelpTeam No problem

  • georie73 Stuart Duggan (@georie73) reported from Longtown, England

    Cancelling @SkySports as soon as #NFLPlayoffs are finished. Not paying to watch **** games with **** pundits defending Bruce anymore.

  • Mychalyschyn Alasdair Macrae 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@Mychalyschyn) reported from Annan, Scotland

    Sort your shit out @SkySports

  • EddieSW3Ibrox Eddie Watson (@EddieSW3Ibrox) reported from Annan, Scotland

    Phoned @SkyUK on 23rd about issues with Paramount+ got told it would be sorted and working in 4 hours, phoned back on 24th guy apologised said he would look into it and call me back but would be the 30th December sadly he never said which year

  • davidmarco44 David Marshall (@davidmarco44) reported from Annan, Scotland

    @SkyHelpTeam been waiting in all day for an engineer to come and install my SkyQ box. Engineer never turned up. Called sky and they are unable to tell me when an engineer is coming. Not good enough. Sky communication to customer is disgraceful

  • BigFitz84 Tony Fitzpatrick (@BigFitz84) reported from Annan, Scotland

    @SkyHelpTeam Sky Sports channels not working on Xbox One! Widespread issue! When will this be resolved?

  • EddieWatsonRFC Eddie Watson (@EddieWatsonRFC) reported from Annan, Scotland

    @scottmcdermott8 @Cammy26_2 @SkyHelpTeam Cancel direct debit you will find they will soon contact you

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisSw31332053 🙆‍♂️ 93 : 20 (@chrisSw31332053) reported

    @SkySports Ffs why use man city players? **** off sky

  • PhilipMckinnell Philip McKinnell (@PhilipMckinnell) reported

    @SkyHelpTeam 5th day of no internet. Repeat problem, should be done in 72 hours. Cant wfh. What is going on?

  • Lhotte_x Lhotte (@Lhotte_x) reported

    @SkyUK Hi I need help please - my new phone turned up Tuesday and the SIM didn’t work I ordered a replacement but as I transferred my number I can’t call to see if another is on the way as I have no calling device just internet...

  • EmskiEmi Emily MacDonald (@EmskiEmi) reported

    @SkyHelpTeam If someone has just called could they try again... I don’t have a good signal

  • alison_mps Alison (@alison_mps) reported

    @SkyHelpTeam Thanks for getting back to me, have already looked at this earlier, and the posts where someone has had the same issue as me. Will try again with making phone calls in the hope I get to speak to someone.

  • jayne_page Jayne P Page (@jayne_page) reported

    @SkyHelpTeam I had a visit from an openreach engineer to upgrade my internet but there is a problem

  • SprkyMrky Mark Gennoe 💙 (@SprkyMrky) reported

    @SkyHelpTeam It keeps dropping connection for no apparent reason. I’ve turned the router and off. Have there been issues this morning?

  • SnowmanBITW ☃ #MFAM (@SnowmanBITW) reported

    @SkyHelpTeam Yup, no issues supposedly yet buffering on BBC iplayer tells me otherwise. I have no loose wires, box is new. And recently upgraded. Have WiFi boosters too. The network is just pathetic

  • carmadchris Chris (@carmadchris) reported

    @CatLadyLaura8 @SkyUK Thats pants, they made me open the windows and freeze, was desperate, no mobile signal here (all of 3 miles from the town centre) so no broadband and no sky, went back to terrestrial 😱 #1stworldproblems Good luck 🤞🏼

  • GingerPrinceHaz Chris Aitken (@GingerPrinceHaz) reported

    @SkyUK I'm a SkyQ customer without a voice remote, meet the criteria, t&c's, etc but not appearing in my SkyVIP.