Sky Outage Report in Kesgrave, Suffolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Kesgrave, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Kesgrave and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kesgrave, Suffolk, England
The most recent Sky outage reports came from the following cities: Stowmarket and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Stowmarket |
Wi-fi | |
| Ipswich |
Internet | |
| Stowmarket |
TV | |
| Ipswich |
Internet | |
| Ipswich |
Phone | |
| Ipswich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Kesgrave, England
Latest outage, problems and issue reports in Kesgrave and nearby locations:
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Mark Bradfield
(@Mark_Antony_3) reported
from
Ipswich District, England
@SkyHelpTeam i PMed at 13.30 but heard nothing, can you help urgently. I paid for access to a service but been blocked
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Kial
(@KJL1719) reported
from
Stowmarket, England
@SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!
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Joseph C Paul Jr
(@Joe_Paul_JNR) reported
from
Rendlesham, England
@SkySports What a total fail tonight. Sky Q is a horrible service, order UFC 246 and wake up to watch in bed only to find my Sky Q box in the bedroom won't connect. My kitchen Sky Q hasn't worked in over a month, have called customer service. Out with my Sky and soon
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Mark Bradfield
(@Mark_Antony_3) reported
from
Ipswich District, England
@SkyUK @SkyHelpTeam Hello, ive ben a victim of a scam and Sky have said it will take 7 days to investigate can you help urgently
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Gareth Connor
(@GarethConnor4) reported
from
Ipswich District, England
@SkySports I’m saddened as a country we seem to have lost our backbone. Shutting the country down against medical advice because we are scared. Wet wipes.
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@SkyUK can someone please contact me regarding the loss on audio I get every 60 seconds on all your channels, I’ve asked already an no response, you are quick enough to take your payments each month so can someone please sort this problem ASAP #nothappy
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Made of Stone #BritishIndependence
(@ArbonPaul) reported
from
Felixstowe, England
@RonHayward200 @SkySports Doing it to wind you up.. Burn his house down buh😂😂
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Gavin Driver
(@Gavla69) reported
from
Ipswich District, England
@SkyHelpTeam I am still having this same problem. Your last agent talked me through a master reset and it’s made no difference. Can you advise on the next step because my feed is 1 minute 15 seconds delayed.
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Millie Gilbert
(@thedinogib) reported
from
Ipswich District, England
Funny how suddenly shocking the customer service is fron @SkyUK when you want to cancel👎🏼🤬
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carl harlott
(@carlharlott) reported
from
Ipswich District, England
@SkyUK is your Internet down can't even access service status check. Ipswich UK ip3 area
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Made of Stone #BritishIndependence
(@ArbonPaul) reported
from
Felixstowe, England
@RonHayward200 @SkySports It's a disgrace, fans treated like *****. Hence why I refuse to have Sky now, **** em.
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Lee Sifford ⚒
(@lee_sifford) reported
from
Great Oakley, England
@ClaretNBlues @SkyHelpTeam Never used to do it....seems to happening more regular..almost every other day....it’s a pain as it then takes about 5 mins to reboot, sometimes longer !
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Oliver Mark Holmes
(@OliverMarc_) reported
from
Rendlesham, England
@SkyMobileTV @SkyUK coverage issue.spoke to various managers.Recorded conversations confirming my contract can be cancelled with a device refund.Then phone is sent back to me saying i can’t have a refund and it can’t be cancelled.Very unprofessional.Act quickly! @BBCWatchdog
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Paul Boon
(@wizedude_) reported
from
Ipswich District, England
@SkyUK when will you decide to contact a interested new customer who has requested a callback with the blue light app. We advised the request on Saturday for 2pm it’s now Monday and you haven’t even bothered to call. You are a complete joke. How can you expect to get custom.
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Kevin Wright
(@loudon2009) reported
from
Stowmarket, England
@SkyHelpTeam Sent a question regarding broadband in Stowmarket as keeps dropping out unable to use any device that requires broadband/wifi Been this way for a while. Says signal is poor run diagnostic and does not get a chance to finish before it drops out again😡 not good enough
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andrew hunt
(@huntypainter) reported
from
Needham Market, England
@SkyUK why’s my internet not working 😡😡😡😡
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcOPolosBeard @SkySports @premierleague Problem is Dave, they already have my cash.
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Keep Well
(@KeepWellKW) reported
from
Ipswich District, England
@SkyHelpTeam really! 15 minutes to answer the phone when your online help has now told me to ring as broadband cant be sorted! Not really good enough
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Si Smith
(@sjslfcforever) reported
from
Felixstowe, England
@SkyUK hi I’m having sound issues on most of your channels, audio cuts out every 60 seconds for a second this is spoiling watching movies and live sport, this has been going on since August, I have reset all the equipment (I.e turn on / off) but no joy please advise how to fix.
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Mark Bradfield
(@Mark_Antony_3) reported
from
Ipswich District, England
Appaling service from @SkyHelpTeam Pay for a service, and then I am told ive exceeded my devices (only use 1) and no cant use my subscription. Have had to raise a case with my bank to recover the money that has been taken
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ShelbyGT DR3 #TeamLikeNoOther
(@palmtreeshhhh) reported
@SkyHelpTeam I tried to record a show last night that is showing on my planner but I click on it and it says there isnt anything there but its also showing in my disc space, help?
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LEAGUE SIX
(@LEAGUE_SIX) reported
@ScottSt42597226 @SkyHelpTeam @littlelearnerMK It’s not. My whole street is down in #Bedford - #Sky can’t give me ET when they can fix it.
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Tom
(@TomGordonn) reported
@SkyUK your broadband/WiFi is AWFUL
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Toby
(@TobyUK__) reported
@SkyUK please fix your internet servers I beg. Your actually shambles
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Adam
(@Adam68081675) reported
@primevideosport @tom7p It’s all games on all TV’s, your service is shocking, and you shouldn’t be trying to play with the likes of @SkySports who have never had this issue! Do the Honourable thing, step aside, let sky do what they do, and you go back to selling books!!
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Funky Monkey
(@marvinreido15) reported
@SkyHelpTeam My point is SKY violates its Broadband agreement every day. I’ve been a SKY customer for 20yrs, at the 1st chance you fine me £100. I estimate I’ve paid SKY +£20k in sub & this is the thanks for a late postage of shoddy equipment, returned due to its poor operating performance
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Richard Jones
(@Richyoscar1) reported
@Bill93954106 @AmazonHelp @SkySports What's been the issue?
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shalka🇬🇭🇨🇳🇩🇪
(@S_Alhassan04) reported
@SkySports He will get his boots on soon.. German machine dont fail.. just like luka Modric to real Madrid in his first season he was voted the worst player....then won the ballon D'or. In Kai I trust
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BigDaveSUFC
(@beardybob82) reported
Normal service resumed for @SkySports. ‘Best team to play the game since football was invented in 1992’
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Stream Tellison ✨
(@_moottt) reported
@SkyHelpTeam can anyone help? I called cust services but far from happy with the resolve they gave me. I’m tired of being frustrated and not being able to talk to any of my family right now. It’s incredibly isolating and it’s ridiculous that we’re being pushed aside everytime