TalkTalk Outage in Wymondham, Norfolk, England

@TalkTalk hello - broadband is v poor in Norwich today. I’ve done line tests etc as seems to be ongoing problem. Please can you DM me?

@TalkTalk The problem is still ongoing. No communication back 2 us telling us what is going on. It’s a week now of ringing every day. Every time we r told problem is something different. Engineer booked 4 yesterday pm as they wanted 2 check in house, he didn’t turn up, + nobody knows why.

@SeagrimCorey @TalkTalk Howar @TalkTalk help @SeagrimCorey out please!!! 🤞🏼

@TalkTalk @SteveP1986 This is like your hair line messaging 3 years after you said **** it and went for a zero all over.

@TalkTalk This is now 5 days no emails, on the vulnerable list , had contact via chat Friday, couldn't fix, contact Saturday another 72hours wait for call back, had food order cancelled as no email verification

@Louise_Lamb @TalkTalk Had this same issue with them. 3 months of paying for basically no internet, I had to use my phone data when I had to work from home. Absolute dog shit.Quick tip tho, they have a policy that after 28 days of reporting a problem and it not being solved, you can leave without gees.

@EE switched internet connection to EE as I was having issues with TalkTalk but it turns out EE are even worse. Disconnects every 10 mins when I’m working from home & my phone doesn’t even connect to wifi when I’m just a few metres away from the box. Using so much phone data 🤯

@TalkTalk hi, i emailed support last week and still haven’t heard back it’s about my service going down about 2/3 times a day and I wish to leave. Is there any other way I can speak to someone as I do not have access to a phone to call? Thanks

Hi can i know exactly what exchange my broadband is connected to? I haven’t had wifi yesterday since 12 and the issue is still ongoing @TalkTalk

@TalkTalk Just bit slow

@TalkTalk We are always loosing the internet signal and it’s very slow in the part of Teignmouth, where I live so what’s new.

@talktalk. It’s now a month since I was first told the money would be refunded and 2 months since I started the complaint. Is next stop Ombudsman?

@TalkTalk If your thinking of getting talk talk. Don't bother. Read the comments from people on here. Every comment is about an awful service. Seriously look somewhere else. I'd rather have dial up than continue using talk talk.

@TalkTalk My internet is down since Friday and it’s day 5 and they have Still not fixed it.. it’s really very very bad, this is it I’m done

@TalkTalk So when are you going to fix my internet it is day 5 I have contacted you Friday night????

@Drasticjim @TalkTalk I agree with you. By far the most incompetent company ever. Their customer service is non existant and their Internet is slow and temperamental. Will never go back to them.