TalkTalk Outage in Worksop, Nottinghamshire, England

@TalkTalk Very, very disappointed with customer service, wouldn't recommend

Absolutely disgusting #CustomerService from @TalkTalk over the past few days. A total of 1hr 54mins on hold, been cut off 3 times & then it's taken 17 mins to cancel account. Why SO many questions, some personal, when all I want to do is cancel, definately won't use them agai

@TalkTalk TalkTalk failed again! Promised that the complaint manager assigned to our case would call at 9 am today. Nothing again!

@TalkTalk please can someone call me today or I’ll pay next month & leave & go to sky. I’ve got 5 weeks of this crap contract. I can’t believe I can’t even talk to no one that I’m having to use social media!!!!

Broadband has been underperforming for a while, sub 40mb when it should be 75. Reported it yesterday to @TalkTalk & @WeAreOpenreach came out today!! Shout out to Engineer, David Jenkin for fixing the broken line up the pole. I’m gobsmacked by the quality & speed of service 10/10

Is the internet down in Sheffield @TalkTalk ? Lights are on but nobody’s home?! How am I supposed to binge watch anything....? Help please.

@feebeeftc @TalkTalk Oh poor Hazel how worrying for her and frustrating for you. Seniors should have priority. @TalkTalk this isn’t a good advert for you.

@designmalarkey @TalkTalk Not working in Nottingham either

@TalkTalk I’ve just left your broadband service. Can you send me packaging to return your router please?

@TalkTalk Is there a problem with your Broadband in the S5 area of Sheffield? No service for the last two hours.

@TalkTalk My husband has been contacting you each day over this last weekend. Our internet seems to have settled down again, for now, but this happens every few months and all TalkTalk usually do is send us a new router. They must be pretty unreliable routers if that’s what’s needed.

@chris_tufnell @TalkTalk So we’re not the only ones who’ve been having problems with lacknif @TalkTalk internet over the last few days! Very frustrating service!

@TalkTalk Day 5 still no internet in Ng7 poor service

@TalkTalk No internet connection, reset doesn't work.... Working from home!! Help!!

@TalkTalk spoke this morning to someone broadband still down in Nottingham do you have an update from openreach yet.

@TalkTalk My Internet is down via both WiFi and ethernet cable. Router showing a blinking red light.

TalkTalk internet the worst I have used😂

@TalkTalk Great. So not only am I now not getting any help with my broadband issue, but I also can’t log into my account to cancel my terrible service

@relwofs54 @TalkTalk So I can’t expect a response in 6 days can I then 😩 even though I’ve said I’m leaving I’m still not being contacted. Terrible service talk talk

@TalkTalk I have been promised a call at 11 today re my broadband but no one has called. I am trying to run a NHS nursing service with non existent broadband & all your help lines are closed. Please can someone phone me I am desperate

@TalkTalk Please can you provide a phone number for your support team? Your website only directs me to a chat bot, and I want to talk to your support team about a scheduled engineer visit

@TalkTalk Please can you explain why the only method of contact, online chat, has been unavailable for 3 days when have been waiting for your customer service for over a month?

@unemployedclown Thank you. We are aware that some customers are having trouble accessing the app while using the TalkTalk broadband. If you contact them directly they can get this sorted for you. Thanks, Megan

@TalkTalk internet is not working at the Plymouth uk area it says dns server cannot be found I am waiting for reply and there’s no reply what’s going on? Please have this fixed ASAP as I need the internet for my studies for uni

@tzack786 This was with EE 5g data And I have TalkTalk WiFi which gives me usually like 70 down There was service near my house You should get it too

@TalkTalk After 10 minutes he’s still not came back so I ended session. Surprise when I then go back to original offers they’re all gone and only option to stay on same package, strange I think. Was willing to upgrade but now after 10 plus years as talktalk customer it’s time to change

@TalkTalk Please can you provide a phone number for your support team? Your website only directs me to a chat bot, and I want to talk to your support team.

@shane_r @GSWooster Judging by my experience of dealing with TalkTalk as a broadband customer during Didos time I could have told you this would happen years ago.

@TalkTalk We have no service, we are going to stop paying, let me know if this is a problem.

@TalkTalk has your Internet gone down again???