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TalkTalk outages and service status in Wales, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 23, 9:19 PM GMT+1.
  • 100% Internet (100%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Wales, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 27: Problems at TalkTalk

TalkTalk is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wales, England

The most recent TalkTalk outage reports came from the following cities: Sheffield.

CityProblem TypeReport Time
Sheffield Internet 4 days ago
Sheffield Phone 2 months ago
Sheffield Phone 3 months ago

Nearby cities with recent reports

Sheffield

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

  • Joel44984758
    Joel (@Joel44984758) reported from Brampton Bierlow, England

    @TalkTalk I am very happy with the service you provide me with 63 download and 19 upload ping of 19 to 20 Will not move to anyone else Have 0 drop out Great price for fiber broadband

  • nin17954
    Carolyn Edmonds (@nin17954) reported from Sheffield, England

    @TalkTalk And currently I can’t access My Account because you’ve got some problems. I really am fed up with the problems with TalkTalk- if it wasn’t for the no. of important emails connected to my Tiscali email account, I would have switched provider years ago!

  • twiddlefood
    Twiddle - Love of Food (@twiddlefood) reported from Sheffield, England

    @TalkTalk TalkTalk failed again! Promised that the complaint manager assigned to our case would call at 9 am today. Nothing again!

  • sisterwelton
    Rachel Welton (@sisterwelton) reported from Sheffield, England

    @TalkTalk Great. So not only am I now not getting any help with my broadband issue, but I also can’t log into my account to cancel my terrible service

  • sonbaetaekwondo
    ❄️🍵🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sonbaetaekwondo) reported from Sheffield, England

    @TalkTalk still waiting think its 10 days now with a broken top box but bet the money for your none service will be taken out

  • Rachelb41218
    Rachel Baldwin (@Rachelb41218) reported from Rotherham, England

    @talktalk strikes again, just had to help my husbands grandparents set up their new router. Wouldnt of been hard to send an engineer to your customers over 70 !

  • GeorgeLinley_
    George Linley (@GeorgeLinley_) reported from Sheffield, England

    @TalkTalk I’ve been trying to cancel contract for a month & all contact options are closed. The customer service number you’ve provided is disconnected when I ask for the option of cancelling contract. I’ve emailed the complaint email and got a bounce back.

  • sonbaetaekwondo
    ❄️🍵🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sonbaetaekwondo) reported from Sheffield, England

    @TalkTalk it's five days now since I told you about the problems with my TV box still no reply

  • ALomax_1979
    A Lomax (@ALomax_1979) reported from Chapletown, England

    @TalkTalk Connundrum time. Someone dies without telling anyone their account number and never having used their landline. They live 300 miles from their next of kin so not an easy thing to pop round and plug a phone into their landline port. Answers on a postcard please.

  • sisterwelton
    Rachel Welton (@sisterwelton) reported from Sheffield, England

    @TalkTalk I have been promised a call at 11 today re my broadband but no one has called. I am trying to run a NHS nursing service with non existent broadband & all your help lines are closed. Please can someone phone me I am desperate

  • owlsfan83
    Ben (@owlsfan83) reported from Chapletown, England

    @G_Nibs @TalkTalk Safe to say my complaint has just been emailed in.

  • steveblade101
    Stephen Brownell (@steveblade101) reported from Sheffield, England

    @TalkTalk my talk talk plus tv box is not working properly eg freezing up,turning off randomly,having to reset it 3-4 times a day,went on chat on 4th May,told a new box would be with me within 2-5 days,today 9 days later I am told it was not ordered,1.5 hrs on chat later no joy

  • crum23
    Michael Crummack (@crum23) reported from Brampton Bierlow, England

    @TalkTalk such a waste of space, internet speed so slow nowhere near advertised so they need to send out an engineer then he doesn't even turn up. Joke of a company

  • RonWiltshire17
    Ron Wiltshire BEM (@RonWiltshire17) reported from Sheffield, England

    @jbecole @TalkTalk Never do 😊

  • YorkshireChuff
    Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @bradwell_b @TalkTalk I've just spent an hour trying to cancel! What's happening to you is 100% coming my way. Problem is no one will take responsibility

  • Joel44984758
    Joel (@Joel44984758) reported from Brampton Bierlow, England

    @TalkTalk Are really good internet provider If they any problems they are on it and get fix soon has I am very happy what am paying for Would recommend anyone to stay up with TalkTalk Paying 61 down and 19 upload Am getting that and it is stable everyday

  • owlsfan83
    Ben (@owlsfan83) reported from Chapletown, England

    @G_Nibs @TalkTalk It's unbelievable pal. Had issues for 12 months and it's been an issue with the line connecting to the box down the road. It needed an Openreach engineer, instead they sent a talk talk engineer who turned up and didn't have a clue why he was here.

  • Erika_Dodds
    Erika Dodds (@Erika_Dodds) reported from Bawtry, England

    @TalkTalk worse customer service ever been on hold an hour - online chat is horrendous- had no internet /phone for 48 hours with no help on the matter ! I will leave and go to EE

  • Joel44984758
    Joel (@Joel44984758) reported from Brampton Bierlow, England

    Hi 👋 TalkTalk Own had your router for 6 day now Have lost mush internet speed Got from 66 to 40 download WTF My upload speed when from 19 to 15 upload I live stream move from sky to you guys Can fix this out

  • Joel44984758
    Joel (@Joel44984758) reported from Aston cum Aughton, England

    @TalkTalk Did everyone internet down last nigh

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • apAustin1
    ap Austin (@apAustin1) reported

    FN brilliant you get on the mobile to TalkTalk to report a land line fault, they keep you hanging on for an hour+ and then the line drops out. Its a similar story with their online service. No wonder Britain has gon down the drain.

  • melvynmalloch
    Melvyn Malloch (@melvynmalloch) reported

    @virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never

  • getinowherefast
    reallyuselessboxes (@getinowherefast) reported

    Today's big bad apple is @TalkTalk shocking service. Nearly as bad as @OfficialFV

  • Retrogodammed
    Turbo (@Retrogodammed) reported

    @TalkTalk whats up with your service man?

  • CarlyLouiseGlen
    Carly Louise Abbott (@CarlyLouiseGlen) reported

    @WeAreOpenreach As per my original message... It's Openreach that keep cancelling coming out to fix the fault ! So what good is trying to go back to Talktalk when the fault is with Openreach?!

  • CatArthurian
    Catherine Arthur (@CatArthurian) reported

    Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

  • Angus_02
    Angus (@Angus_02) reported

    @TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏

  • patelviraln
    Viral Patel (@patelviraln) reported

    @TalkTalk @WeAreOpenreach @ofgem I have been waiting for my full Fibre order from Talktalk since March this year. There was some open reach work to be done outside our house. That never happened and talk talk now keeps canceling the order with no right update. #Worst service

  • devilscustard
    Twiggy Bigwood (@devilscustard) reported

    Hey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to ‘unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.

  • butchermatt
    Agent PBA (@butchermatt) reported

    @TalkTalk Wow! Really! The worst company I've dealt with in decades! The customer service people call quoting from some rules and procedures book but don't actually listen to what you are saying to them! Useless.