TalkTalk Outage in Wales, Rotherham, England

@TalkTalk Very, very disappointed with customer service, wouldn't recommend

Absolutely disgusting #CustomerService from @TalkTalk over the past few days. A total of 1hr 54mins on hold, been cut off 3 times & then it's taken 17 mins to cancel account. Why SO many questions, some personal, when all I want to do is cancel, definately won't use them agai

I have one pain In my life Is my internet One most stressful and depressing thing ever Sick and tried of drop out Had bt openreach engineers fix three days go And still getting drop out wtf @TalkTalk

@TalkTalk I am sick and tired of resetting my router everyday Have college work be do miss so mush of it Be cost bad internet is can't do anything on it Using my 4g has my internet for last month

@TalkTalk I am sick and tired of my internet drop out Is everyday now this joke mean joke My was 63 download and 19 upload and ping 17 to 19 Not get any Ware need that Getting 30 download and 14 upload ping 45 Get this fix

@TalkTalk TalkTalk failed again! Promised that the complaint manager assigned to our case would call at 9 am today. Nothing again!

@TalkTalk please can someone call me today or I’ll pay next month & leave & go to sky. I’ve got 5 weeks of this crap contract. I can’t believe I can’t even talk to no one that I’m having to use social media!!!!

Broadband has been underperforming for a while, sub 40mb when it should be 75. Reported it yesterday to @TalkTalk & @WeAreOpenreach came out today!! Shout out to Engineer, David Jenkin for fixing the broken line up the pole. I’m gobsmacked by the quality & speed of service 10/10

Wish wish had a leased line install Get really good internet speed Not with @TalkTalk Crap copper cable Not getting 67 download and 18 upload Own getting 30 download and 12 upload Not happy

@Kerryack14 @TalkTalk Looks like it, having problems here in Rotherham

Ware Is my 66 download and 18 upload @TalkTalk Call you on Monday not going sort out thank you so much for help 👏 I am stick to death with your crap internet

Is the internet down in Sheffield @TalkTalk ? Lights are on but nobody’s home?! How am I supposed to binge watch anything....? Help please.

Hi everyone 👋 There no stream tonight @TalkTalk Internet down one again I am fighting to get Bt openreach out to fix it

@TalkTalk Yes, current customer of good standing... 20ish years man and boy with payments always via Direct Debit and always on time. I spoke to someone on the phone yesterday who said they couldn't see any such message but they'd also raise it as an incident.

@TalkTalk I am bored with 40 download and 15 upload I paid for 61 download and 19 upload / booster has well Please fix

@TalkTalk I’ve just left your broadband service. Can you send me packaging to return your router please?

Hi everyone 👋 There no stream until further notice Be cost my internet got **** one again I am having the same problems with sky loading internet speed now getting the same with TalkTalk 😡😡😡

@TalkTalk Is there a problem with your Broadband in the S5 area of Sheffield? No service for the last two hours.

Hi 👋 TalkTalk Own had your router for 6 day now Have lost mush internet speed Got from 66 to 40 download WTF My upload speed when from 19 to 15 upload I live stream move from sky to you guys Can fix this out

@TalkTalk such a waste of space, internet speed so slow nowhere near advertised so they need to send out an engineer then he doesn't even turn up. Joke of a company

@TalkTalk Help? No one answers any emails or messages

@TalkTalk your internet sucks. Service engineer twice and still intermittently offline.

@TalkTalk spoke to an agent last week saying that an engineer is already booked today but no one has showed up to fix my broadband. Can you please help as the phone wait is more than an hour? Thanks

@ciarangoodram2 Hi @ciarangoodram2, sorry to hear this. Do you currently have Talktalk service at home? KC

@Ofcom Terrible customer service from @TalkTalk 48hrs no internet, then DM chat line drops me half way through trying to resolve it, wont respond and has vanished for 24hrs, still no response, finally service back up no apology or communication, service terrible keep dropping

@TalkTalk THREE DAYS !!!!!!! WHERE ******** IS MY INTERNET??!!!!! I’m paying for this !!! **** service, even shitter customer service !!!! What ******** !!!!!!!

@TalkTalk why have I been getting this message ever since you told me my bill will increase unless I renew my contract? Can't renew if I can't log in! Don't want to renew, I want to cancel thanks.

@TalkTalk Is there a way to cancel your contract online. Taking ages to eat through. When your agent called back, it dropped and he didn’t call again. #customerexperience Sign up in minutes. Cancellation takes hours.

@TalkTalk Hello. There is a problem sending emails from older android devices. Has TalkTalk recently withdrawn support for older versions of android from the mail server? I am awaiting replys to my DM's sent Tuesday and Wednesday.

@TalkTalk Hi. Can you check issues in my area please. Internet light has been going orange and losing connections on and off for the last two days