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TalkTalk Outage Report in Wales, Rotherham, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Wales, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Wales, England

The most recent TalkTalk outage reports came from the following cities: Sheffield, and Rotherham.

CityProblem TypeReport Time
Sheffield Internet 5 days ago
Sheffield Internet 5 days ago
Sheffield Internet 12 days ago
Rotherham Internet 26 days ago
Sheffield Internet 1 month ago
Sheffield Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

  • GeorgeLinley_
    George Linley (@GeorgeLinley_) reported from Sheffield, England

    @TalkTalk I’ve been trying to cancel contract for a month & all contact options are closed. The customer service number you’ve provided is disconnected when I ask for the option of cancelling contract. I’ve emailed the complaint email and got a bounce back.

  • Joel44984758
    Joel (@Joel44984758) reported from Brampton Bierlow, England

    Hi everyone 👋 There no stream until further notice Be cost my internet got **** one again I am having the same problems with sky loading internet speed now getting the same with TalkTalk 😡😡😡

  • sisterwelton
    Rachel Welton (@sisterwelton) reported from Sheffield, England

    @relwofs54 @TalkTalk So I can’t expect a response in 6 days can I then 😩 even though I’ve said I’m leaving I’m still not being contacted. Terrible service talk talk

  • Si_Darwin
    Simon Darwin (@Si_Darwin) reported from Sheffield, England

    @TalkTalk Is there a problem with your Broadband in the S5 area of Sheffield? No service for the last two hours.

  • Si_Darwin
    Simon Darwin (@Si_Darwin) reported from Sheffield, England

    @TalkTalk I’ve just left your broadband service. Can you send me packaging to return your router please?

  • sisterwelton
    Rachel Welton (@sisterwelton) reported from Sheffield, England

    @TalkTalk Great. So not only am I now not getting any help with my broadband issue, but I also can’t log into my account to cancel my terrible service

  • sonbaetaekwondo
    ❄️🍵🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sonbaetaekwondo) reported from Sheffield, England

    @TalkTalk it's five days now since I told you about the problems with my TV box still no reply

  • nin17954
    Carolyn Edmonds (@nin17954) reported from Sheffield, England

    @TalkTalk My husband has been contacting you each day over this last weekend. Our internet seems to have settled down again, for now, but this happens every few months and all TalkTalk usually do is send us a new router. They must be pretty unreliable routers if that’s what’s needed.

  • Joel44984758
    Joel (@Joel44984758) reported from Brampton Bierlow, England

    @TalkTalk I am bored with 40 download and 15 upload I paid for 61 download and 19 upload / booster has well Please fix

  • GeorgeLinley_
    George Linley (@GeorgeLinley_) reported from Dronfield, England

    @TalkTalk I’ve been trying for two weeks to cancel my service, your phone lines are disconnected, your email chat is disconnected, your complaint email address is down, your online chat is down - it’s impossible to cancel. Surely this is illegal

  • PawelGroniecki
    Paweł Groniecki (@PawelGroniecki) reported from Sheffield, England

    If you think it's bad, let me mention @MattHancock nominee @didoharding , @TalkTalk ,@NHS ...

  • nin17954
    Carolyn Edmonds (@nin17954) reported from Sheffield, England

    @chris_tufnell @TalkTalk So we’re not the only ones who’ve been having problems with lacknif @TalkTalk internet over the last few days! Very frustrating service!

  • Joel44984758
    Joel (@Joel44984758) reported from Brampton Bierlow, England

    Hi 👋 TalkTalk Own had your router for 6 day now Have lost mush internet speed Got from 66 to 40 download WTF My upload speed when from 19 to 15 upload I live stream move from sky to you guys Can fix this out

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @firstmcr @TalkTalk Don’t do it! Terrible company. Cancel while you can!!

  • crum23
    Michael Crummack (@crum23) reported from Brampton Bierlow, England

    @TalkTalk such a waste of space, internet speed so slow nowhere near advertised so they need to send out an engineer then he doesn't even turn up. Joke of a company

  • LLCoolJSmith
    Jody Smith (@LLCoolJSmith) reported from Sheffield, England

    @TalkTalk No, I wanted clarification beforehand to avoid any unexpected issues related to: A) hidden costs B) impact on TV boosts (ie would they continue / cease / see price changes) The initial answer and attitude made me question extending my remaining contractual term.

  • sisterwelton
    Rachel Welton (@sisterwelton) reported from Sheffield, England

    @TalkTalk I have been promised a call at 11 today re my broadband but no one has called. I am trying to run a NHS nursing service with non existent broadband & all your help lines are closed. Please can someone phone me I am desperate

  • sonbaetaekwondo
    ❄️🍵🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sonbaetaekwondo) reported from Sheffield, England

    @TalkTalk still waiting think its 10 days now with a broken top box but bet the money for your none service will be taken out

  • gingerninja46
    shelby deveson (@gingerninja46) reported from Worksop, England

    @TalkTalk have tried every tip that is online on your site with regards to getting internet back on however nothing is working. All your lines are disconnected so we are unable to get any help. We all need a link to the outside world whilst this is going on. #PleaseHelp

  • mdebenham1
    Miranda Debenham (@mdebenham1) reported from Sheffield, England

    @TalkTalk My Internet is down via both WiFi and ethernet cable. Router showing a blinking red light.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • NinaNash_
    Nina (@NinaNash_) reported

    @TalkTalk So far 13 hours wasted waiting for engineers who don't turn up and 6 hours over 3 days for TalkTalk to contact me to discuss complaint as per their texts ! No response to two complaint letters sent recorded and my mum hasn't even joined TalkTalk yet !

  • dagoblin321
    DaGoblin (@dagoblin321) reported

    @TalkTalk cant get on fifa or any orgin game again even tho the wifi is working! This issue has been happening for the past 2 days an still nothing done about. Please sort this out

  • go_fly_a_kite
    Go_fly_a_kite 🪁 (@go_fly_a_kite) reported

    @TalkTalk Hi, my internet hasnt been working most of the day (since 11.30). The router is flashing orange. Can you offer any help?

  • ChrisBarnes3D
    Chris (@ChrisBarnes3D) reported

    @TalkTalk What's the point? You always tell me its my fault and I'd have to pay to have it investigated further 🤷 stuck in a contract I can't get out of paying for a service I don't receive

  • cougcoug1
    coug coug (@cougcoug1) reported

    @TalkTalk EA cant connect to talk talk again happened again 2 days ago No it its not my connection no i will not respond to your dm Please just fix it again

  • ecodiverse
    Amanda Gregory (@ecodiverse) reported

    @TalkTalk I have DM’d. But why has it taken 40 minutes and still I cannot@get your staff to cancel my contract with you. This is unacceptable. I want to leave. And why do you have two types of cancellation? Is leaving not leaving

  • NinaNash_
    Nina (@NinaNash_) reported

    @TalkTalk I did Mbuso but you have left call without answering my complaint

  • spenZorr
    spenZorr (@spenZorr) reported

    @TalkTalk after being told the engineer would fix the fault within 2-3 working days, I have now been told it won't be fixed until the 25th. That will be 9 days since I reported the fault. What is going on? How can it take this long to resolve the fault?

  • CarlHartUK
    Carl Hart (@CarlHartUK) reported

    @TalkTalk Hi, yes it is a full fibre install that took place today that has put a junction box on the wall. The LOS light is a stable red. Just cannot get it to connect to the Internet. The optical cable looks very bent inside the property at the base of the junction box, bad installation?

  • G3chan
    GC (@G3chan) reported

    @TalkTalk tried speaking to CS. Just joined and couldn't speak to anyone (worrying) i have some questions about my service before it starts. A DM would be helpful as i feel the customer service might be unreachable