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TalkTalk Outage Report in Wales, Rotherham, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Wales, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Wales, England

The most recent TalkTalk outage reports came from the following cities: Sheffield, and Rotherham.

CityProblem TypeReport Time
Sheffield E-mail 5 days ago
Sheffield Internet 13 days ago
Sheffield Internet 13 days ago
Sheffield Internet 19 days ago
Rotherham Internet 1 month ago
Sheffield Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

  • nin17954
    Carolyn Edmonds (@nin17954) reported from Sheffield, England

    @TalkTalk My husband has been contacting you each day over this last weekend. Our internet seems to have settled down again, for now, but this happens every few months and all TalkTalk usually do is send us a new router. They must be pretty unreliable routers if that’s what’s needed.

  • sisterwelton
    Rachel Welton (@sisterwelton) reported from Sheffield, England

    @relwofs54 @TalkTalk So I can’t expect a response in 6 days can I then 😩 even though I’ve said I’m leaving I’m still not being contacted. Terrible service talk talk

  • mdebenham1
    Miranda Debenham (@mdebenham1) reported from Sheffield, England

    @TalkTalk My Internet is down via both WiFi and ethernet cable. Router showing a blinking red light.

  • GeorgeLinley_
    George Linley (@GeorgeLinley_) reported from Dronfield, England

    @TalkTalk I’ve been trying for two weeks to cancel my service, your phone lines are disconnected, your email chat is disconnected, your complaint email address is down, your online chat is down - it’s impossible to cancel. Surely this is illegal

  • LLCoolJSmith
    Jody Smith (@LLCoolJSmith) reported from Sheffield, England

    @TalkTalk No, I wanted clarification beforehand to avoid any unexpected issues related to: A) hidden costs B) impact on TV boosts (ie would they continue / cease / see price changes) The initial answer and attitude made me question extending my remaining contractual term.

  • Si_Darwin
    Simon Darwin (@Si_Darwin) reported from Sheffield, England

    @TalkTalk I’ve just left your broadband service. Can you send me packaging to return your router please?

  • sonbaetaekwondo
    ❄️🍵🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sonbaetaekwondo) reported from Sheffield, England

    @TalkTalk still waiting think its 10 days now with a broken top box but bet the money for your none service will be taken out

  • sonbaetaekwondo
    ❄️🍵🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sonbaetaekwondo) reported from Sheffield, England

    @TalkTalk it's five days now since I told you about the problems with my TV box still no reply

  • crum23
    Michael Crummack (@crum23) reported from Brampton Bierlow, England

    @TalkTalk such a waste of space, internet speed so slow nowhere near advertised so they need to send out an engineer then he doesn't even turn up. Joke of a company

  • nin17954
    Carolyn Edmonds (@nin17954) reported from Sheffield, England

    @chris_tufnell @TalkTalk So we’re not the only ones who’ve been having problems with lacknif @TalkTalk internet over the last few days! Very frustrating service!

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @firstmcr @TalkTalk Don’t do it! Terrible company. Cancel while you can!!

  • PawelGroniecki
    Paweł Groniecki (@PawelGroniecki) reported from Sheffield, England

    If you think it's bad, let me mention @MattHancock nominee @didoharding , @TalkTalk ,@NHS ...

  • lindsaydr
    Dave Lindsay (@lindsaydr) reported from Sheffield, England

    @TalkTalk Would do but don’t know it off by heart and your website appears to be down when trying to access my account #ironic

  • sisterwelton
    Rachel Welton (@sisterwelton) reported from Sheffield, England

    @TalkTalk I have been promised a call at 11 today re my broadband but no one has called. I am trying to run a NHS nursing service with non existent broadband & all your help lines are closed. Please can someone phone me I am desperate

  • GeorgeLinley_
    George Linley (@GeorgeLinley_) reported from Sheffield, England

    @TalkTalk I’ve been trying to cancel contract for a month & all contact options are closed. The customer service number you’ve provided is disconnected when I ask for the option of cancelling contract. I’ve emailed the complaint email and got a bounce back.

  • gingerninja46
    shelby deveson (@gingerninja46) reported from Worksop, England

    @TalkTalk have tried every tip that is online on your site with regards to getting internet back on however nothing is working. All your lines are disconnected so we are unable to get any help. We all need a link to the outside world whilst this is going on. #PleaseHelp

  • Si_Darwin
    Simon Darwin (@Si_Darwin) reported from Sheffield, England

    @TalkTalk Is there a problem with your Broadband in the S5 area of Sheffield? No service for the last two hours.

  • Joel44984758
    Joel (@Joel44984758) reported from Brampton Bierlow, England

    Hi 👋 TalkTalk Own had your router for 6 day now Have lost mush internet speed Got from 66 to 40 download WTF My upload speed when from 19 to 15 upload I live stream move from sky to you guys Can fix this out

  • Joel44984758
    Joel (@Joel44984758) reported from Brampton Bierlow, England

    Hi everyone 👋 There no stream until further notice Be cost my internet got **** one again I am having the same problems with sky loading internet speed now getting the same with TalkTalk 😡😡😡

  • sisterwelton
    Rachel Welton (@sisterwelton) reported from Sheffield, England

    @TalkTalk Great. So not only am I now not getting any help with my broadband issue, but I also can’t log into my account to cancel my terrible service

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • FionaAbernethy
    Fi (@FionaAbernethy) reported

    @TalkTalk are you doing work in M29? My internet is down!

  • FionaAbernethy
    Fi (@FionaAbernethy) reported

    @vinnysheridan04 @TalkTalk Mines gone down too

  • StefCantarelli
    Stefano Cantarelli (@StefCantarelli) reported

    @TalkTalk Our fibre connection went down this morning. Have a red light on our Eero router. Is there an area wide issue?

  • ScotSutherland5
    Scot Sutherland (@ScotSutherland5) reported

    @TalkTalk You can't help, we have tried for so long. Your company and customer service is awful. I can't believe you can't give me a time. Please please stay away from this company!!!

  • vinnysheridan04
    Vinny Sheridan💙 (@vinnysheridan04) reported

    @TalkTalk My Internet went down just before 10.00am. It has come back on now, I live in North Manchester. I hope it is the same for everyone else.

  • Hepplewin
    Winifred Hepple (@Hepplewin) reported

    @TalkTalk Thank you. It's sorted out now but your customer service leaves a lot to be desired.

  • dave_laith
    Dave Laith (@dave_laith) reported

    @TalkTalk I live on postcode area BL7 0JF and no internet?? Is there a problem all other providers in area are ok ??

  • t_oraw
    t_oraw (@t_oraw) reported

    @TalkTalk my broadband is down. I’ve seen online that it’s down in and around the Wigan area. Updates would be nice!

  • sakcto
    Shola Oke (@sakcto) reported

    @TalkTalk account no 1013160305, someone should sort out, i can’t spend the next 5 days being sent from pillar to post, im gonna keep spreading this message till someone sorts out. The paying customers deserve a right to a service being paid for!!

  • bex_plant
    Bex Plant (@bex_plant) reported

    @TalkTalk I'm asking for assistance with my talk talk service but your not helping !!!!!!!