TalkTalk outages and service status in Wales, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Wales, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wales, England
The most recent TalkTalk outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Phone | 23 days ago |
|
Sheffield
|
3 months ago | |
|
Sheffield
|
Internet | 3 months ago |
|
Sheffield
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Joel (@Joel44984758) reported from Aston cum Aughton, England@TalkTalk Did everyone internet down last nigh
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LEO (@LeoLeogrady79) reported from Conisbrough, England@TalkTalk My youview box is broken and needs replacing all the voice is out of sync
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Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England@TalkTalk I have been a customer since 2018. I want to upgrade, but I have been told have to sign a new 2 year contract? Is this correct? I've been out of contract for two years. I don't want a contract. I pay £36 per month. Happy to pay extra for 65mb. Help
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Jody Smith (@LLCoolJSmith) reported from Sheffield, England@TalkTalk No, I wanted clarification beforehand to avoid any unexpected issues related to: A) hidden costs B) impact on TV boosts (ie would they continue / cease / see price changes) The initial answer and attitude made me question extending my remaining contractual term.
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alan turner (@altee1) reported from Rawmarsh, England@TalkTalk hi I have been trying to contact you for 2 days to cancel my broadband due to price rise am unable to get through by phone due to "technical issues" my name is John Turner account number 1012901633 I would much appreciate if you could resolve this matter ASAP Regards
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Carlton in Lindrick 🇵🇸 #GTTO #FRACKFREE (@CarltonLindrick) reported from Carlton in Lindrick, England@TalkTalk as a talk talk customer I'm shocked and dismayed, I'll be moving my account as soon as possible even though I'm in contract you've just given me an out with no charges with the upcoming price hikes, I urge everyone to ask talktalk to stop funding hate news
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@TalkTalk Would do but don’t know it off by heart and your website appears to be down when trying to access my account #ironic
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Paweł Groniecki (@PawelGroniecki) reported from Sheffield, EnglandIf you think it's bad, let me mention @MattHancock nominee @didoharding , @TalkTalk ,@NHS ...
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Sarah Glover 💙🌈 (@sarahlglover) reported from Wingerworth, England@TalkTalk Yet again my mum has lost her broadband connection. She is in Chesterfield. Tried chat and calling last 2 times but you don't seem to grasp the problem. Who do I complain to when I ring again tomorrow?
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Saul (@FragManSaul) reported from Sheffield, EnglandBroadband has been underperforming for a while, sub 40mb when it should be 75. Reported it yesterday to @TalkTalk & @WeAreOpenreach came out today!! Shout out to Engineer, David Jenkin for fixing the broken line up the pole. I’m gobsmacked by the quality & speed of service 10/10
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@firstmcr @TalkTalk Don’t do it! Terrible company. Cancel while you can!!
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Joel (@Joel44984758) reported from Aston cum Aughton, EnglandCan you get fu fiber install to your properties Mush would it cost ? @TalkTalk @CityFibre @bt_uk If can help me out would be great Have signed up for this fiber come around Ware I live
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Rachel Welton (@sisterwelton) reported from Sheffield, England@TalkTalk I have been promised a call at 11 today re my broadband but no one has called. I am trying to run a NHS nursing service with non existent broadband & all your help lines are closed. Please can someone phone me I am desperate
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Joel (@Joel44984758) reported from Brampton Bierlow, EnglandWare Is my 66 download and 18 upload @TalkTalk Call you on Monday not going sort out thank you so much for help 👏 I am stick to death with your crap internet
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Joel (@Joel44984758) reported from Brampton Bierlow, EnglandI have one pain In my life Is my internet One most stressful and depressing thing ever Sick and tried of drop out Had bt openreach engineers fix three days go And still getting drop out wtf @TalkTalk
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stewy1501 (@stewartlongden) reported from Chesterfield, England@TalkTalk your customer service agents need to listen to customer's concerns not try to upsell. Was told "will run test on your line and get an engineer if we find a fault" Next thing, tried to get me to upgrade my router without letting me know the results #poorcustomerservice
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Ron Wiltshire BEM (@RonWiltshire17) reported from Sheffield, England@jbecole @TalkTalk First one off them , had lots of others Always copy companies in so they can issue a warning to others 😊
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Francesca Bussey (@MrsFrancescaStu) reported from Sheffield, England@TalkTalk is there an issue with my internet connection in my area or is it mine AGAIN???
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Carolyn Edmonds (@nin17954) reported from Sheffield, England@chris_tufnell @TalkTalk So we’re not the only ones who’ve been having problems with lacknif @TalkTalk internet over the last few days! Very frustrating service!
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Dirk Digby (@S18_Blade) reported from Dronfield, England@TalkTalk It's a constant intermittent fault. It drops signal then comes back on again
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Graham (@graham69717) reported@entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.
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💜lilac💜 (@lilacbeagle) reported@TalkTalk @WeAreOpenreach Tomorrow, Friday, will be our 5th day without an internet connection/broadband. It says on your website there is a problem but in the meantime we are without broadband and apps and having to use mobile data. Can you help? Elizabeth
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Melvyn Malloch (@melvynmalloch) reported@virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never
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Mr Tembo (@ChrisofBelper) reported@anon_opin Never heard of TalkTalk then.
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Deano (@mezza_68) reported@TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!
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TalkTalk (@TalkTalk) reported@Martin_Law Hi there Martin. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. We’ve continued to provide your TalkTalk email service free of charge for some time. -Phili
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Nicko (@lillywobbles) reportedAbsolute nightmare trying to cancel a contract with @TalkTalk . Was told on the phone my contract had been transferred to 02 and to ring them . Couldn’t tell me exactly when. Eventually through ‘ chat’ managed to cancel. AVOID, AVOID, AVOID!
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arunsomasundaram (@arunvenay) reported@TalkTalk my internet gone down and no service, when I call talk talk customer care service, it’s asking me to raise request using online portal, tell me how can I do that without internet, I’m very patient but you’re really touching my nerves
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P (@pgsaunders) reported@Ofcom Thank you @TalkTalk hasn’t bothered to try to resolve the issue.
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Martin Law (@Martin_Law) reported@JU51LNS @TalkTalk Luckily I use my AOL email address from 25 years ago. AOL never charged me a penny. Disgraceful