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TalkTalk Outage Report in Wales, Rotherham, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Wales, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Wales, England

The most recent TalkTalk outage reports came from the following cities: Sheffield, and Rotherham.

CityProblem TypeReport Time
Sheffield E-mail 3 days ago
Sheffield Internet 10 days ago
Sheffield Internet 10 days ago
Sheffield Internet 17 days ago
Rotherham Internet 1 month ago
Sheffield Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

  • Joel44984758
    Joel (@Joel44984758) reported from Brampton Bierlow, England

    @TalkTalk I am having really slow internet own getting 43 Mbps and 15 upload You are refusing getting BT openreach engineer to get me back to 72 down and 19 upload What fix is that mush to ask for

  • _martint81
    Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    @TalkTalk I've called customer service. Account is in my partner's name so can't really do anything with it at the moment. Request to change providers is in my name so I suspect this may be the issue.

  • Philatic
    Phil Culling (@Philatic) reported from Tickhill, England

    @TalkTalk major phone line problems in OL16 several older age people have purchased new phone systems but problem is definitely the line.

  • sarahlglover
    Sarah Glover 💙🌈 (@sarahlglover) reported from Wingerworth, England

    @TalkTalk Yet again my mum has lost her broadband connection. She is in Chesterfield. Tried chat and calling last 2 times but you don't seem to grasp the problem. Who do I complain to when I ring again tomorrow?

  • steveblade101
    Stephen Brownell (@steveblade101) reported from Sheffield, England

    @TalkTalk my talk talk plus tv box is not working properly eg freezing up,turning off randomly,having to reset it 3-4 times a day,went on chat on 4th May,told a new box would be with me within 2-5 days,today 9 days later I am told it was not ordered,1.5 hrs on chat later no joy

  • Joel44984758
    Joel (@Joel44984758) reported from Aston cum Aughton, England

    @TalkTalk Did everyone internet down last nigh

  • ALomax_1979
    A Lomax (@ALomax_1979) reported from Chapletown, England

    @TalkTalk Connundrum time. Someone dies without telling anyone their account number and never having used their landline. They live 300 miles from their next of kin so not an easy thing to pop round and plug a phone into their landline port. Answers on a postcard please.

  • CarltonLindrick
    Carlton in Lindrick 🇵🇸 #GTTO #FRACKFREE (@CarltonLindrick) reported from Carlton in Lindrick, England

    @TalkTalk as a talk talk customer I'm shocked and dismayed, I'll be moving my account as soon as possible even though I'm in contract you've just given me an out with no charges with the upcoming price hikes, I urge everyone to ask talktalk to stop funding hate news

  • stewartlongden
    stewy1501 (@stewartlongden) reported from Chesterfield, England

    @TalkTalk Hi my broadband has been down 5 times in the last 24 hours, not happy with this as it's affecting my ability to work from home. Are there any network issues in the chesterfield area.

  • altee1
    alan turner (@altee1) reported from Rawmarsh, England

    @TalkTalk hi I have been trying to contact you for 2 days to cancel my broadband due to price rise am unable to get through by phone due to "technical issues" my name is John Turner account number 1012901633 I would much appreciate if you could resolve this matter ASAP Regards

  • Joel44984758
    Joel (@Joel44984758) reported from Brampton Bierlow, England

    @TalkTalk Are really good internet provider If they any problems they are on it and get fix soon has I am very happy what am paying for Would recommend anyone to stay up with TalkTalk Paying 61 down and 19 upload Am getting that and it is stable everyday

  • stewartlongden
    stewy1501 (@stewartlongden) reported from Chesterfield, England

    @TalkTalk your customer service agents need to listen to customer's concerns not try to upsell. Was told "will run test on your line and get an engineer if we find a fault" Next thing, tried to get me to upgrade my router without letting me know the results #poorcustomerservice

  • owlsfan83
    Ben (@owlsfan83) reported from Chapletown, England

    So despite my internet's issues being an issue with Openreach, @TalkTalk have charged me £50 for an engineer visit. They told me id receive compensation for all my drop outs. Oh no, a 50 quid charge instead. #RobbingBastards

  • Joel44984758
    Joel (@Joel44984758) reported from Brampton Bierlow, England

    Hi @TalkTalk Had power cut yesterday Is messed up my internet speed When from 63 download and 18 To 2 download and 2 upload Need my internet fix has soon has And @bt_uk BT openreach engineer stay me not bother call us out again 😡

  • Joel44984758
    Joel (@Joel44984758) reported from Brampton Bierlow, England

    @TalkTalk I am very happy with the service you provide me with 63 download and 19 upload ping of 19 to 20 Will not move to anyone else Have 0 drop out Great price for fiber broadband

  • Joel44984758
    Joel (@Joel44984758) reported from Aston cum Aughton, England

    @TalkTalk My internet running so slow is crazy I am own putting 20 download and 7 upload Am happy with 60 download and upload 11

  • owlsfan83
    Ben (@owlsfan83) reported from Chapletown, England

    @G_Nibs @TalkTalk Safe to say my complaint has just been emailed in.

  • YorkshireChuff
    Yorkshire Chuff (@YorkshireChuff) reported from Sheffield, England

    @TalkTalk I have been a customer since 2018. I want to upgrade, but I have been told have to sign a new 2 year contract? Is this correct? I've been out of contract for two years. I don't want a contract. I pay £36 per month. Happy to pay extra for 65mb. Help

  • owlsfan83
    Ben (@owlsfan83) reported from Chapletown, England

    @G_Nibs @TalkTalk It's unbelievable pal. Had issues for 12 months and it's been an issue with the line connecting to the box down the road. It needed an Openreach engineer, instead they sent a talk talk engineer who turned up and didn't have a clue why he was here.

  • markesutherland
    Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Lukuzz
    Luke T W✌🏽 (@Lukuzz) reported

    My @TalkTalk broadband down again ! happening so much so far this month, not ideal when working from home !

  • KirstyLS22
    ••Kirsty•• (@KirstyLS22) reported

    @TalkTalk do we know if broadband being down is going to be an ongoing issue today? attempting to work from home isn't going well...

  • Trausti_XIV
    Trausti (@Trausti_XIV) reported

    @TalkTalk When can the thousands of people across the Uk, myself included, expect your company to fix the major outages you have been facing? Over the passed 36 hours, we've been lucky if our broadband has held out for all of ten minutes at a time. And that's being generous.

  • alliwals
    allison walshe (@alliwals) reported

    @TalkTalk I’m in Aberdeen and have had no internet since 12.30am on Thursday 13th. I called and was (eventually) told they’re working on it and would be resolved 2-3 hours. It’s now 10am on 14th. I need internet for work, please help

  • pearl_from_sand
    Erin (@pearl_from_sand) reported

    @TalkTalk my broadband speed is typically much less than I pay for. We've done the trouble shooting and the speeds are still consistently garbage. Who is better placed to handle this complaint? Your chatbot only seems to work office hours. Unfortunately I work those hours too.

  • ryanhiggs
    ryan higgs (@ryanhiggs) reported

    @TalkTalk hi i need someone to DM me plz as getting through to customer services is a joke

  • owlsfan83
    Ben (@owlsfan83) reported from Chapletown, England

    @G_Nibs @TalkTalk It's unbelievable pal. Had issues for 12 months and it's been an issue with the line connecting to the box down the road. It needed an Openreach engineer, instead they sent a talk talk engineer who turned up and didn't have a clue why he was here.

  • DrAngelaEyre
    Angela Eyre (@DrAngelaEyre) reported

    @TalkTalk Phone and internet down since yesterday 2pm. Automated message says fault has been resolved, but it hasn't. Phone lines closed. Please can you advise me on what I should do?

  • ElainaM42
    Dr. Elaine C. Sanderson (@ElainaM42) reported

    @benjcartlidge If TalkTalk never get around to restoring my connection I could have an epic poem by Easter...

  • QGrace15
    Shdxmnd_214 (@QGrace15) reported

    @TalkTalk The internet is not working. Calls are not being answered, data has been wasted and so has money. This been happening since the 6th of January. According to law you owe me £56 compensation and a lot of others more. When are you going to resolve this??!!