TalkTalk outages and service status in Wales, England

Problems in the last 24 hours in Wales, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wales, England

The most recent TalkTalk outage reports came from the following cities: Rotherham, and Sheffield.

City	Problem Type	Report Time
Rotherham	E-mail	21 hours ago
Sheffield	Internet	9 days ago
Sheffield	Phone	2 months ago
Sheffield	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Wales, England

Latest outage, problems and issue reports in Wales and nearby locations:

• 
  Ben (@owlsfan83) reported 3 minutes ago from Chapletown, England

  So despite my internet's issues being an issue with Openreach, @TalkTalk have charged me £50 for an engineer visit. They told me id receive compensation for all my drop outs. Oh no, a 50 quid charge instead. #RobbingBastards

• 
  Joel (@Joel44984758) reported 5 minutes ago from Aston cum Aughton, England

  @TalkTalk My internet running so slow is crazy I am own putting 20 download and 7 upload Am happy with 60 download and upload 11

• 
  Carolyn Edmonds (@nin17954) reported 6 minutes ago from Sheffield, England

  @TalkTalk Thanks, Vicky. I tried an online chat this morning but it took so long I had to give up as I was due to do other things today. the issue still isn’t fully resolved, so I will try later this evening. Still frustrated!

• 
  A Lomax (@ALomax_1979) reported 7 minutes ago from Chapletown, England

  @TalkTalk Connundrum time. Someone dies without telling anyone their account number and never having used their landline. They live 300 miles from their next of kin so not an easy thing to pop round and plug a phone into their landline port. Answers on a postcard please.

• 
  Joel (@Joel44984758) reported 10 minutes ago from Brampton Bierlow, England

  Hi @TalkTalk Had power cut yesterday Is messed up my internet speed When from 63 download and 18 To 2 download and 2 upload Need my internet fix has soon has And @bt_uk BT openreach engineer stay me not bother call us out again 😡

• 
  Joel (@Joel44984758) reported 14 minutes ago from Brampton Bierlow, England

  Hi everyone 👋 There no stream until further notice Be cost my internet got **** one again I am having the same problems with sky loading internet speed now getting the same with TalkTalk 😡😡😡

• 
  Ron Wiltshire BEM (@RonWiltshire17) reported 16 minutes ago from Sheffield, England

  @jbecole @TalkTalk First one off them , had lots of others Always copy companies in so they can issue a warning to others 😊

• 
  Francesca Bussey (@MrsFrancescaStu) reported 23 minutes ago from Sheffield, England

  @TalkTalk please can someone call me today or I’ll pay next month & leave & go to sky. I’ve got 5 weeks of this crap contract. I can’t believe I can’t even talk to no one that I’m having to use social media!!!!

• 
  Jason Ratcliffe (@DragonJason1975) reported 23 minutes ago from Newbold, England

  @kazzaloveslife I'm using TalkTalk Faster Fibre (35mb), I have been with them for over 7 years and have had no issues. I can't get Full Fibre until BT OpenReach has upgraded the network and gets rid of the Telegraph Poles and Copper lines into the property.

• 
  Carolyn Edmonds (@nin17954) reported 26 minutes ago from Sheffield, England

  @chris_tufnell @TalkTalk So we’re not the only ones who’ve been having problems with lacknif @TalkTalk internet over the last few days! Very frustrating service!

• 
  Sarah Glover 💙🌈 (@sarahlglover) reported 28 minutes ago from Wingerworth, England

  @TalkTalk Yet again my mum has lost her broadband connection. She is in Chesterfield. Tried chat and calling last 2 times but you don't seem to grasp the problem. Who do I complain to when I ring again tomorrow?

• 
  Mel🏊♥️ (@LLLChick) reported 29 minutes ago from Sheffield, England

  Absolutely disgusting #CustomerService from @TalkTalk over the past few days. A total of 1hr 54mins on hold, been cut off 3 times & then it's taken 17 mins to cancel account. Why SO many questions, some personal, when all I want to do is cancel, definately won't use them agai

• 
  Erika Dodds (@Erika_Dodds) reported 30 minutes ago from Bawtry, England

  @TalkTalk worse customer service ever been on hold an hour - online chat is horrendous- had no internet /phone for 48 hours with no help on the matter ! I will leave and go to EE

• 
  Joel (@Joel44984758) reported 34 minutes ago from Brampton Bierlow, England

  I have one pain In my life Is my internet One most stressful and depressing thing ever Sick and tried of drop out Had bt openreach engineers fix three days go And still getting drop out wtf @TalkTalk

• 
  harley_blair (@daddys_monsterr) reported 34 minutes ago from Stannington, England

  @TalkTalk Talk talk I’m absolutely fed up with your service it’s shocking after this weekend is over I’ll be cancelling with you

• 
  Michael Wood (@MichaelHWood) reported 35 minutes ago from Sheffield, England

  Customer service @TalkTalk is seriously lacking in customer service.

• 
  Martin Tune (@_martint81) reported 44 minutes ago from Laughton-en-le-Morthen, England

  @TalkTalk I've called customer service. Account is in my partner's name so can't really do anything with it at the moment. Request to change providers is in my name so I suspect this may be the issue.

• 
  Joel (@Joel44984758) reported 48 minutes ago from Brampton Bierlow, England

  Ware Is my 66 download and 18 upload @TalkTalk Call you on Monday not going sort out thank you so much for help 👏 I am stick to death with your crap internet

• 
  LEO (@LeoLeogrady79) reported 50 minutes ago from Conisbrough, England

  @TalkTalk My youview box is broken and needs replacing all the voice is out of sync

• 
  Carolyn Edmonds (@nin17954) reported 54 minutes ago from Sheffield, England

  @TalkTalk My husband has been contacting you each day over this last weekend. Our internet seems to have settled down again, for now, but this happens every few months and all TalkTalk usually do is send us a new router. They must be pretty unreliable routers if that’s what’s needed.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven A. McKay (@SA_McKay) reported 6 minutes ago

  TalkTalk really bad for anyone else over the past few days? Either really slow or just down completely for minutes at a time. @TalkTalk

• 
  Catherine Arthur (@CatArthurian) reported 6 minutes ago

  Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

• 
  Darren Jenkins (@Villa51Darren) reported 7 minutes ago

  @TalkTalk @Ofcom since “planned maintenance “, my 90 yr old visually impaired, widowed mum has been left without a house phone line working for 12 days. Daily updates to say not fixed is not good enough in a modern tech world for an extremely vulnerable customer. DO NOT USE/Help!

• 
  Ross Ward (@rossward1989) reported 8 minutes ago

  @TalkTalk I have not had Internet now for 5 days, I spoke to you regarding this on the first day of no service, you said you was sending an engineer and then a home visit which I took time off work nobody came, you then just closed my complaint with no consultation this is poor

• 
  Ruth Lampard (@ruth_lampard) reported 8 minutes ago

  @TalkTalk I said I want to speak to a customer service agent. That apparently was the key phrase that took me to a person. The Chat could have told me that. It didn’t. I’m have concluded the @TalkTalk chat is a poorly programmed AI designed to frustrate engagement with customers.

• 
  Honor Barnes UK (@HonorUkb) reported 14 minutes ago

  @TalkTalk I absolutely do NOT recommend TalkTalk. We spent hours trying to renew the contract. And today it turns out TalkTalk made errors and we have been “chatting”to SEVERAL “departments” for four hours still not sorted. This is criminal! Moving asap to a UK based one.

• 
  Azraël (@azrael_options) reported 19 minutes ago

  @FirstSquawk TalkTalk headlines are a classic deal-premium trap — retail sees a spike and forgets the network arm is being carved out. Market makers will pin price while algos front-run the headline, but the real bid only shows once Octopus puts terms on paper. If those talks collapse, the gap down burns every late buyer — and that's exactly when the smart money quietly steps in.

• 
  ℂ𝕣𝕒𝕗𝕥𝕪 𝔾𝕠𝕣𝕚𝕝𝕝𝕒 (@CraftyGori54267) reported 24 minutes ago

  @JohnPockett @churchofengland "Hmmm, I wonder how I can damage comms even more?" she may have wondered to herself one day. "I know - I'll install TalkTalk to run the shonky Horizon system on - what's the worst that can happen? Here endeth today's lessen (sic)"

• 
  Gaz Horton 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@gadgets54) reported 24 minutes ago

  Why is everyone i talk to at @TalkTalk customer services is called Mohammed! 19 chats to no avail, still waiting on “promised” new router! Sort it out ffs without me spending another 5 hours on hold!

• 
  Susan 💜🤍💚 (@HoneybourneFarm) reported 25 minutes ago

  @theospreyuk @Shiv_who_burns It's difficult to get hold of someone to actually talk to on this. All I want to know is if I cancel my BT landline (as I don't need it), will it cause problems with my separate Talktalk broadband! I shall persevere!