TalkTalk outages and service status in Wales, England
Why is my TalkTalk service not working?
No problems detected
If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
Problems in the last 24 hours in Wales, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (62%)
- Wi-fi (16%)
- E-mail (9%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Wales, England
The most recent TalkTalk outage reports came from the following cities: Sheffield, and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
7 days ago | |
|
Sheffield
|
Internet | 14 days ago |
|
Sheffield
|
Internet | 14 days ago |
|
Sheffield
|
Internet | 21 days ago |
|
Rotherham
|
Internet | 1 month ago |
|
Sheffield
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
-
Stephen Brownell (@steveblade101) reported from Sheffield, England@TalkTalk my talk talk plus tv box is not working properly eg freezing up,turning off randomly,having to reset it 3-4 times a day,went on chat on 4th May,told a new box would be with me within 2-5 days,today 9 days later I am told it was not ordered,1.5 hrs on chat later no joy
-
Joel (@Joel44984758) reported from Brampton Bierlow, England@TalkTalk I am sick and tired of resetting my router everyday Have college work be do miss so mush of it Be cost bad internet is can't do anything on it Using my 4g has my internet for last month
-
harley_blair (@daddys_monsterr) reported from Stannington, England@TalkTalk Talk talk I’m absolutely fed up with your service it’s shocking after this weekend is over I’ll be cancelling with you
-
Joel (@Joel44984758) reported from Brampton Bierlow, EnglandI have one pain In my life Is my internet One most stressful and depressing thing ever Sick and tried of drop out Had bt openreach engineers fix three days go And still getting drop out wtf @TalkTalk
-
A Lomax (@ALomax_1979) reported from Chapletown, England@TalkTalk Connundrum time. Someone dies without telling anyone their account number and never having used their landline. They live 300 miles from their next of kin so not an easy thing to pop round and plug a phone into their landline port. Answers on a postcard please.
-
Joel (@Joel44984758) reported from Brampton Bierlow, England@TalkTalk I am sick and tired of my internet drop out Is everyday now this joke mean joke My was 63 download and 19 upload and ping 17 to 19 Not get any Ware need that Getting 30 download and 14 upload ping 45 Get this fix
-
Twiddle - Love of Food (@twiddlefood) reported from Sheffield, England@TalkTalk TalkTalk failed again! Promised that the complaint manager assigned to our case would call at 9 am today. Nothing again!
-
Mark Sutherland (@markesutherland) reported from Sheffield, EnglandTruly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.
-
Mel🏊♥️ (@LLLChick) reported from Sheffield, EnglandAbsolutely disgusting #CustomerService from @TalkTalk over the past few days. A total of 1hr 54mins on hold, been cut off 3 times & then it's taken 17 mins to cancel account. Why SO many questions, some personal, when all I want to do is cancel, definately won't use them agai
-
Joel (@Joel44984758) reported from Brampton Bierlow, EnglandHi @TalkTalk Had power cut yesterday Is messed up my internet speed When from 63 download and 18 To 2 download and 2 upload Need my internet fix has soon has And @bt_uk BT openreach engineer stay me not bother call us out again 😡
-
Joel (@Joel44984758) reported from Brampton Bierlow, England@TalkTalk I am having really slow internet own getting 43 Mbps and 15 upload You are refusing getting BT openreach engineer to get me back to 72 down and 19 upload What fix is that mush to ask for
-
Joel (@Joel44984758) reported from Brampton Bierlow, England@TalkTalk I am very happy with the service you provide me with 63 download and 19 upload ping of 19 to 20 Will not move to anyone else Have 0 drop out Great price for fiber broadband
-
stewy1501 (@stewartlongden) reported from Chesterfield, England@TalkTalk Hi my broadband has been down 5 times in the last 24 hours, not happy with this as it's affecting my ability to work from home. Are there any network issues in the chesterfield area.
-
Francesca Bussey (@MrsFrancescaStu) reported from Sheffield, England@TalkTalk is there an issue with my internet connection in my area or is it mine AGAIN???
-
alan turner (@altee1) reported from Rawmarsh, England@TalkTalk hi I have been trying to contact you for 2 days to cancel my broadband due to price rise am unable to get through by phone due to "technical issues" my name is John Turner account number 1012901633 I would much appreciate if you could resolve this matter ASAP Regards
-
Joel (@Joel44984758) reported from Brampton Bierlow, England@TalkTalk Are really good internet provider If they any problems they are on it and get fix soon has I am very happy what am paying for Would recommend anyone to stay up with TalkTalk Paying 61 down and 19 upload Am getting that and it is stable everyday
-
stewy1501 (@stewartlongden) reported from Chesterfield, England@TalkTalk your customer service agents need to listen to customer's concerns not try to upsell. Was told "will run test on your line and get an engineer if we find a fault" Next thing, tried to get me to upgrade my router without letting me know the results #poorcustomerservice
-
Carlton in Lindrick 🇵🇸 #GTTO #FRACKFREE (@CarltonLindrick) reported from Carlton in Lindrick, England@TalkTalk as a talk talk customer I'm shocked and dismayed, I'll be moving my account as soon as possible even though I'm in contract you've just given me an out with no charges with the upcoming price hikes, I urge everyone to ask talktalk to stop funding hate news
-
Sarah Glover 💙🌈 (@sarahlglover) reported from Wingerworth, England@TalkTalk Yet again my mum has lost her broadband connection. She is in Chesterfield. Tried chat and calling last 2 times but you don't seem to grasp the problem. Who do I complain to when I ring again tomorrow?
-
Mel🏊♥️ (@LLLChick) reported from Sheffield, England@TalkTalk Very, very disappointed with customer service, wouldn't recommend
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
Jill culleton (@JillCulleton) reported@Richard50842304 @TalkTalk Feel your pain, 48 hours no Internet 4 awful calls later ! Still no Internet
-
AK (@FallenWarrior47) reported@TalkTalk Hi, i tried to get in contact via your customer service number but it immediately hangs up the phone as it is “busy”. I just want a new router with more ethernet ports. Can this be arranged please?
-
Lynn Wilson (@lynn_wilson77) reported@VodafoneUK shocking service from your broadband team. Been without connection since Wednesday. Over an hour on the phone daily. No communication. @CityFibre getting blamed at times. Maybe time to move provider @TalkTalk I think you can cover Aberdeen now for full fibre?
-
Elmo (@Eamon_1986) reported@TalkTalk are you guys down in my area my landline is not working my Is internet working perfectly in Camlough, County Down, Northern Ireland
-
FaultyOptics (@Faulty_Optics) reported@TalkTalk hey guys - after ~5 hours on the phone today, nobody has been able to help me. I’d just like to move my Fibre 150 package to my new address, please! Could anyone help?
-
HRRY BÖND⚡️ (@officialharryb) reported@BritishGasHelp I think you’ve got competition with @TalkTalk for the worst customer service!
-
Andrew Evans (@The_Viking_64) reportedSo I can log in to @TalkTalk My Account but when I click on mail it tells me the same login the password I just used is incorrect. WTF.
-
🌛🦋 MissNixynix🦋🌜 (@nixynoo82) reported@TalkTalk The service I have had so far is shocking!! I out an order through for broadband on 15th Feb!! Was supposed to have an engineer out yesterday and go live . Only to be told that my order hadn't gone through and there has been a mistake! But no one told me this in 4WEEKS!
-
BLOCKED BY SHELL ENERGY FOR THE SECOND TIME (@BlockedShell) reported@ShellEnergyHome According to information from Ofcom Shell Energy have Not signed up to pay Compensation for Poor and Loss of Service. But the major broadband providers who have signed up, include BT, Hyperoptic, Sky, NOW Broadband, TalkTalk, Virgin Media and Zen EXPLAIN WHY Shell ENERGY have NOT
-
Dave (@DaveAlkan) reported@TalkTalk 2 hours on the phone to your support department, nobody can tell me anything. Eventually told I *might* get a call back in the next week from the complaints department, but nobody can help me now. That's not a lot of help.