TalkTalk outages and service status in Wales, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Wales, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Wales, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Wales, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wales, England
The most recent TalkTalk outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Phone | 23 days ago |
|
Sheffield
|
Phone | 2 months ago |
|
Sheffield
|
4 months ago | |
|
Sheffield
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Joel (@Joel44984758) reported from Aston cum Aughton, England@TalkTalk Did everyone internet down last nigh
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Mel🏊♥️ (@LLLChick) reported from Sheffield, EnglandAbsolutely disgusting #CustomerService from @TalkTalk over the past few days. A total of 1hr 54mins on hold, been cut off 3 times & then it's taken 17 mins to cancel account. Why SO many questions, some personal, when all I want to do is cancel, definately won't use them agai
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Joel (@Joel44984758) reported from Brampton Bierlow, EnglandHi @TalkTalk Had power cut yesterday Is messed up my internet speed When from 63 download and 18 To 2 download and 2 upload Need my internet fix has soon has And @bt_uk BT openreach engineer stay me not bother call us out again 😡
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Carolyn Edmonds (@nin17954) reported from Sheffield, England@TalkTalk My husband has been contacting you each day over this last weekend. Our internet seems to have settled down again, for now, but this happens every few months and all TalkTalk usually do is send us a new router. They must be pretty unreliable routers if that’s what’s needed.
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Michael Wood (@MichaelHWood) reported from Sheffield, EnglandCustomer service @TalkTalk is seriously lacking in customer service.
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Dave Lindsay (@lindsaydr) reported from Sheffield, England@TalkTalk Would do but don’t know it off by heart and your website appears to be down when trying to access my account #ironic
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Mel🏊♥️ (@LLLChick) reported from Sheffield, England@TalkTalk Very, very disappointed with customer service, wouldn't recommend
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Rachel Welton (@sisterwelton) reported from Sheffield, England@TalkTalk I have been promised a call at 11 today re my broadband but no one has called. I am trying to run a NHS nursing service with non existent broadband & all your help lines are closed. Please can someone phone me I am desperate
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Joel (@Joel44984758) reported from Brampton Bierlow, EnglandWish wish had a leased line install Get really good internet speed Not with @TalkTalk Crap copper cable Not getting 67 download and 18 upload Own getting 30 download and 12 upload Not happy
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shelby deveson (@gingerninja46) reported from Worksop, England@TalkTalk have tried every tip that is online on your site with regards to getting internet back on however nothing is working. All your lines are disconnected so we are unable to get any help. We all need a link to the outside world whilst this is going on. #PleaseHelp
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Saul (@FragManSaul) reported from Sheffield, EnglandBroadband has been underperforming for a while, sub 40mb when it should be 75. Reported it yesterday to @TalkTalk & @WeAreOpenreach came out today!! Shout out to Engineer, David Jenkin for fixing the broken line up the pole. I’m gobsmacked by the quality & speed of service 10/10
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Ron Wiltshire BEM (@RonWiltshire17) reported from Sheffield, England@jbecole @TalkTalk First one off them , had lots of others Always copy companies in so they can issue a warning to others 😊
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stewy1501 (@stewartlongden) reported from Chesterfield, England@TalkTalk your customer service agents need to listen to customer's concerns not try to upsell. Was told "will run test on your line and get an engineer if we find a fault" Next thing, tried to get me to upgrade my router without letting me know the results #poorcustomerservice
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George Linley (@GeorgeLinley_) reported from Sheffield, England@TalkTalk I’ve been trying to cancel contract for a month & all contact options are closed. The customer service number you’ve provided is disconnected when I ask for the option of cancelling contract. I’ve emailed the complaint email and got a bounce back.
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Sarah Glover 💙🌈 (@sarahlglover) reported from Wingerworth, England@TalkTalk Yet again my mum has lost her broadband connection. She is in Chesterfield. Tried chat and calling last 2 times but you don't seem to grasp the problem. Who do I complain to when I ring again tomorrow?
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Name cannot be blank (@bolly1988) reported from Chapletown, England@Amy_1867 EE is good. Get over 70mbps at 32 quid a month..... TalkTalk are horrendous. Was promised 38mbps only got 20 and connection kept dropping out. And their customer service is shocking
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Joel (@Joel44984758) reported from Brampton Bierlow, England@TalkTalk I am having really slow internet own getting 43 Mbps and 15 upload You are refusing getting BT openreach engineer to get me back to 72 down and 19 upload What fix is that mush to ask for
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Simon Darwin (@Si_Darwin) reported from Sheffield, England@TalkTalk Is there a problem with your Broadband in the S5 area of Sheffield? No service for the last two hours.
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LEO (@LeoLeogrady79) reported from Conisbrough, England@TalkTalk My youview box is broken and needs replacing all the voice is out of sync
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported@housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭
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Catherine Arthur (@CatArthurian) reportedUpdate... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?
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Carly Louise Abbott (@CarlyLouiseGlen) reported@WeAreOpenreach As per my original message... It's Openreach that keep cancelling coming out to fix the fault ! So what good is trying to go back to Talktalk when the fault is with Openreach?!
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DentWrexham (@DentWrexham) reported@TalkTalk Hard to believe this ! What a shambles, Openreach engineer turned up (The 2 nd one)(2nd Visit) sorry mate can’t do that need specialist fitter. I really have no confidence whatsoever now, the communication just to fit fibre is awful.
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kevin delaney (@jkd1969) reported@TalkTalk is there an issue in Sg postcode area please, constantly dipping this morning, despite router reboots
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Ron Sands (@ronniesands) reported@TalkTalk absolutely crap service No access to my email account since Monday and been holding on for 26 mins with nothing
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James Pianoman (@oldskoolbiz) reported@TalkTalk What needs to happen Mandy is this issue should have been sorted months ago. I reported it twice only to be told my internet will be better if I UPGRADE. The call centre's you use are dire, totally useful and stick to a scripts and do nothing to help customers. Kindly DM me
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G (@gilbertsanchz) reportedReal world weight, then the fix. SQL injection has powered some of the largest breaches in history. The 2017 Equifax era of breaches, TalkTalk, Heartland Payment Systems: hundreds of millions of records, much of it through injection flaws. It has sat at the top of the OWASP vulnerability lists for two decades. The fixes are well known. For SQLi: parameterized queries, which keep user input permanently separated from database commands. For XSS: input validation and output encoding, so anything a user submits gets treated as text, never as runnable code. Never trust user input. Sanitize and validate everything, every time.
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Russ Marson (@RussMarson) reported@TalkTalk Having trouble accessing my #2 account with Tiscali
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TalkTalk (@TalkTalk) reported@Jimmyborofan Hi there Jim. I am sorry to hear that you been having issues getting access to your account. Please note that your account number is visible on the correspondences that TalkTalk send to you. You can also get it on MyAccount. Please send us a DM for further assistance. -Phili