TalkTalk outages and service status in Stafford, England

Problems in the last 24 hours in Stafford, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stafford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Stafford, England

Latest outage, problems and issue reports in Stafford and nearby locations:

• 
  Eve (@eveashwell) reported 8 minutes ago from Penkridge, England

  @NART1 @TalkTalk @MartinSLewis @BBCWatchdog I’d tweet, write and email your request to cancel so you have a written record of your attempts, as well as keep calling. Then write to Ofcom the ombudsman who will be able to assist if they won’t comply or refund you. Good luck 🤞

• 
  George Moore (@OfficialGMoore) reported 12 minutes ago from Eccleshall, England

  Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.

• 
  Andrew Skellern (@andyskell) reported 21 minutes ago from Brownhills, England

  @TalkTalk my internet has gone off for the third time today. Is there a problem in the area? WS8?

• 
  sean lockett (@seanlockett) reported 30 minutes ago from Forsbrook, England

  @TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.

• 
  Anna Moomin (@AnnatheMoomin) reported 45 minutes ago from Stafford, England

  @TalkTalk It’s super slow, can’t watch anything on Netflix etc because it’s so pixelated and keeps buffering, have to use our phone data at home. We’ve restarted it so many times but it’s still happening

• 
  Emma Taylor (@SW_Brereton) reported 47 minutes ago from Rugeley, England

  Oh my goodness @TalkTalk your customer service is shocking... we have been a loyal customer for years our box breaks down and you wont replace it without me paying £40 for an enginer to come and check my broadband. #byebyetalktalk

• 
  harleysargeuk (@harleysargeuk) reported 54 minutes ago from Cannock Chase, England

  @TalkTalk this must be the worst supplier in the country. I have my 4th engineer visit this Wednesday. They just ran a test and now my streaming is buffetting. Useless they are.#talktalkcustomerservice

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AJ (@AjWordsly) reported 3 minutes ago

  I saw your update re customer service but you are not replying !! We've had no WiFi since Sunday! @TalkTalk

• 
  Hanworth Barn Self-catering, Cromer (@Hanworth_barn) reported 3 minutes ago

  @TalkTalk Abysmal service. Avoid at all costs. Email down and mailboxes cleared since last week but no interest in helping me recover.

• 
  Andy (@Andy_Ross1962) reported 4 minutes ago

  @devilscustard @TalkTalk We were on TalkTalk years ago, they were rubbish at everything. A terrible company.

• 
  Darren Jenkins (@Villa51Darren) reported 5 minutes ago

  @TalkTalk following ur own “planned maintenance” this is now day 8 of my mum not having her landline. A vulnerable 90 yr old living alone , 100 miles away from only son. Totally unacceptable in modern tech age. Tech support, cust complaints, welfare , not 1 person can sort 😡😡

• 
  Catherine Arthur (@CatArthurian) reported 9 minutes ago

  Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

• 
  West Midlands Case Management LTD (@WMCMltd) reported 9 minutes ago

  We are currently investigating an issue where @TalkTalk has shared customers information with @RiseFibre in direct breach of GDPR Legislation, In a recorded call Talk Talk state that Rise Fibre are NOT taking over services and admit that failings are visible but out of there control. The Information Comissioners Office have been contacted and a complete case file will be sent to them along with Solicitors for potential legal action.

• 
  QuiteTolerable (@QuiteTolerable) reported 14 minutes ago

  @whisperwoIf you would HATE talktalk it never wants to do the mf walkwalk 🫠

• 
  Angela (@angelajazz2) reported 15 minutes ago

  @PaulUtd16 @TalkTalk Tech is great when it works. Trying to speak to a human these days to sort problems out is nigh on impossible! Hope your parents are sorted soon

• 
  Erin (@erin_perin) reported 16 minutes ago

  @TalkTalk your customer service is beyond poor, I have been without reliable internet for 12 days now. Your phone team are utterly clueless and your complaints manager doesn’t phone when he says he will. How do I cancel my internet with immediate effect?

• 
  Sue White (@SueWhite2014) reported 19 minutes ago

  @TalkTalk I am extremely disappointed with the service when I phoned to complain about poor WiFi. After 1 hour 40 mins I ended the call. They said I should upgrade but could not send details by email. Terrible service. I am now looking for another provider.