TalkTalk Outage Report in Cheadle, Staffordshire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Cheadle, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cheadle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (10%)
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Phone (9%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Cheadle, Staffordshire, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
Phone |
Community Discussion
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TalkTalk Issues Reports Near Cheadle, England
Latest outage, problems and issue reports in Cheadle and nearby locations:
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David Williams
(@david4lcs) reported
from
Stoke-on-Trent, England
@TalkTalk Internet down in Stoke on Trent. Turned on reset etc but still not able to access Internet. Says either connected no Internet or unable to connect. Is this a known problem? Any advice please?
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Kirst
(@Mama_Kirst) reported
from
Stoke-on-Trent, England
@TalkTalk Hiya, I have no internet connection st1, Stoke-on-Trent. New customer too so this is disappointing. Everything is fine on my account. The router is flashing constantly. Is there a problem locally?
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James
(@jimbobinnes79) reported
from
Werrington, England
@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
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sean lockett
(@seanlockett) reported
from
Forsbrook, England
@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Ashleigh Wilcockson
(@thedinoash) reported
from
Stoke-on-Trent, England
WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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George Moore
(@OfficialGMoore) reported
from
Eccleshall, England
Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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Chris Wilson
(@landychris02) reported
from
Stoke-on-Trent, England
Can’t believe the disgusting service from #talktalk after house destroyed in flood
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Christopher Jones
(@Jonesey4492) reported
from
Stoke-on-Trent, England
@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
It’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Marian
(@Maria59914) reported
@Hyperoptic @alisonjyoga Your service is far worse than your public persona. You are now at the same level as TalkTalk was for several years. A horror story.
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drofsnop
(@drofsnop1980) reported
@TalkTalk Go on let’s see if you can as over 100 calls 2 new routers 2 open reach visits and new phones hasn’t an promise of call backs is a waste of time ie you don’t call back. Rubbish customer service departments shut by 6pm what about people that work and the chat bot is useless
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drofsnop
(@drofsnop1980) reported
@TalkTalk Some customers are unable to receive calls not alone access an account and you don’t seem to be to bothered to do anything about it ow over 2months down the line threatening to charge elderly with open reach call outs when open reach have reported back it’s your issue
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Robert Mitchell
(@robertmitchell) reported
So that’s my experience of #TalkTalk customer service just in case you’re thinking of signing up.
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Robert Mitchell
(@robertmitchell) reported
@TalkTalk I’m with a friend who has #TalkTalk She is very unwell - a walking medical encyclopedia and needs internet to help manage her connected medical devices. She’s in the countryside with no usable mobile data. Her router stops working and we try to get support. Read on to learn more…
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richard hughes
(@hughesr9) reported
@TalkTalk No, nor had I looked at switching providers. TalkTalk simply cancelled my service.
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richard hughes
(@hughesr9) reported
@TalkTalk No! I was a happy cust who lost their internet 2 days ago. Having spend most of that time on a web chat 2 many teams it’s now come to light that you’ve simply cancelled my service & 2 get it back I need 2 place a new order tying me to a new contract! I don’t have internet access
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richard hughes
(@hughesr9) reported
Hey @TalkTalk why have you cancelled my service without any notice and are now telling me I need to place a new order with you to get my internet back! And guess what… that ties me into a new contract. Really sneaky way to lock in your loyal customers to a new deal! #sneaky
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Emma Scott
(@miss_scott4) reported
@TalkTalk Your services are an utter joke. I’m trying to call to cancel my account and it’s saying you’re closed, despite being 8:33 and your customer services being open from 8:00-20:00. Utterly ridiculous.
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Tommy
(@Tommy2710224977) reported
@Deborah61003233 @TalkTalk My wife has had the same issue today, ring back in 3 hours, 19.00 offices closed. The service is for her 91 year old mother who has dementia, we monitor her on CCTV when not there. No one is interested