Tesco Mobile outages and service status in Yate, England

Problems in the last 24 hours in Yate, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Yate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Yate, England

Latest outage, problems and issue reports in Yate and nearby locations:

• 
  Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported 8 minutes ago from Bristol, England

  @Dr_XYZ Only just joined them so I can’t say if they’re good or not yet. I can tell you that @tescomobile is utter rubbish. Expensive and poor coverage.

• 
  Deb (@DebbeeHorwood) reported 11 minutes ago from Chepstow, Wales

  Will be there but guessing my @tescomobile signal will be poor again so doubt I’ll be able to keep my fellow Bees fans updated 😩

• 
  Bill Hendy (@BendyBill) reported 30 minutes ago from Frampton Cotterell, England

  @tescomobile Sorry had no signal at all so didn’t get your message. Now I’m back in Bristol. But Vodafone worked all weekend, Tesco Mobile was hopeless.

• 
  Martin Mitchell (@martinpmitchell) reported 55 minutes ago from Claverton, England

  @tescomobile Service resumed, hopefully for good 🤔

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  montyniblet (@montyniblet) reported 4 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Noel Phillips (@noelphillips211) reported 5 minutes ago

  @tescomobile have activated my Sim and entered e top up and yet I can't get my bundle. Can you help please.

• 
  Rob (@Timelord81r) reported 6 minutes ago

  @tescomobile can we use your phone abroad in Europe without any issues?

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 8 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  Grace🐦 (@mydogisafreak) reported 8 minutes ago

  @tescomobile I'm having trouble topping up my 'bundle' Can someone help me please

• 
  picklemonsterg (@picklemonsterG) reported 12 minutes ago

  @SHN51989 @tescomobile It’s awful all my Authenticator apps for work and uni linked to number. I think they forget phones are more than just phones nowadays. Truly awful service and supports.

• 
  Paddyh (@PADDYHOWARD) reported 12 minutes ago

  @tescomobile you really need to send your staff to the same training as EE. Been trying to deal with you guys from Thursday regarding my mums death and had nothing but problems. At a time I’m grieving and need help not more problems.

• 
  Saz The Crumb (@PikaSaz) reported 12 minutes ago

  @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?

• 
  Katrina (@KatLawrence) reported 14 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

• 
  Chris Rooum (@Rooumy) reported 17 minutes ago

  @tescomobile what is happening with your network? Awful coverage, poor signal, cannot have a conversation with anyone or get online. It’s like trying to use dial up on an iPhone. 💩