Tesco Mobile

Tesco Mobile Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of Westminster, Greater London, England 08/18/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, Bermondsey, Camden Town, London, Croydon, Hackney, Wandsworth, Islington, Ealing, City of Westminster, Stanmore, Enfield Town, Golders Green, Harrow and Colindale.

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City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomBermondsey Internet
United KingdomCamden Town Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Warbur G Jeffery (@Warbur) reported

    @tescomobile It’s a shame you don’t operate in the same way as others. BT allowed us to change 2 phones onto other much better tariffs mid contract with no issues. It’s a shame but it’s obviously time to move these 4 phones away from you when the contracts expire.

  • gb212gb Gee (@gb212gb) reported

    @tescomobile how long is it going to take you to fix the ability to add partner rewards? It’s been down all day!!

  • arkhdrauth Rayn (they/them) (@arkhdrauth) reported

    @tescomobile The other worst thing is being unable to tweet about my frustration without being hit by customer service. I didn't even tag you.

  • SarahHa85036431 Sarah Hardy (@SarahHa85036431) reported

    @tescomobile just been messaging with one of your representatives about not getting a signal at home, they suggested I should go out into the street to make calls #poorservice

  • roadwarriorjon Jon (@roadwarriorjon) reported

    @tescomobile hi is there a problem with mipay, trying to juice up my sons sim card for the first time and it wont allow me, tried 2 computers and 4444. Just want a rocket pack!

  • debsyW14 MD (@debsyW14) reported

    @seanaw27 @tescomobile I am having the exact same problem, it won’t let me go any further or send a pin, I’m using an iphone.

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @tescomobile Liz, 3 Tesco Mobile staff chatted and assured me within some months that this job will be done. If Tesco Mobile stores chatting records then you can easily investigate your internal issues.I still hope I will get this SIM card activated until they will send me an official letter.

  • PeterLazzari1 Peter Lazzari🍦🍺 🐿️ 🐏 (@PeterLazzari1) reported

    @magsLancashire @tescomobile Disgusting customer service, hope you get sorted Mags

  • Ian_Positivity Ian (@Ian_Positivity) reported

    @tescomobile just curious, I've got a new SIM and now can't seem to get onto the app. Says there's technical difficulties. Is there a known problem with the app in general or is it something to do with the new SIM?

  • turtleinthepark Connor 𓆉 🇵🇸🇵🇸🇵🇸 (@turtleinthepark) reported

    @imthe_ghostface @tescomobile if you’re within 14 days of getting the contract you could just cancel it and start again