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Tesco Mobile

Tesco Mobile Outage Report in City of Westminster, Greater London, England

Why is my Tesco Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in City of Westminster come from postal codes SW1P .

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near City of Westminster, England

The most recent Tesco Mobile outage reports came from the following cities: London, Hammersmith, Harringay, Hackney, City of London, Croydon, Mitcham, City of Westminster, Enfield Town, Kingston upon Thames, Wandsworth, Harrow, Muswell Hill, Barking, and Southwark.

CityProblem TypeReport Time
London Total Blackout 2 days ago
London Phone 2 days ago
Hammersmith Internet 6 days ago
Hammersmith Total Blackout 6 days ago
Harringay Internet 7 days ago
London Total Blackout 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • relistichwofbow
    Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • petergardner50
    peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • ___Kiran
    Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • manlikesheltzy
    #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • 5_iron
    Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • wonky_lauren
    Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • BancoDePapa
    グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • VroooomAutos
    Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • stuantor
    Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • BhaviniShah
    Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • andrewjthorp
    Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ImperfectiousMe
    Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • _kkkkatieee_
    💜Katie💜 (@_kkkkatieee_) reported

    @tescomobile is the Tesco mobile website down? Not working on my laptop or phone, a few others are having this issue too.

  • rhett71
    rhett (@rhett71) reported

    @tescomobile Hi, I am on Tesco mobile and it is pretty good but why don't you support the virtual SIM on the new I-watches, O2 does and you use their network??

  • sambakey
    Sam Clark (@sambakey) reported

    @tescomobile Thanks Rob, it doesn't forward to her voicemail so I think there's an issue with her account. I'm not able to phone obviously and she's a pensioner & has already tried getting this fixed by calling Tesco. I'll have to ask her to do this again

  • andymblackmore
    Andy Blackmore (@andymblackmore) reported

    @tescomobile Been with you a couple of months my number never came across properly from giffgaff with texting. Didn’t have many signal issues with giffgaff but noticed it a lot more on Tesco

  • ThatsASecretLOL
    Mark Baker (@ThatsASecretLOL) reported

    @tescomobile So far I have not been impressed with the quality of your network. I know you use O2. Now Virgin media have joined O2 and have vowed to improve the network, will Tesco customers benefit from this. Also it’s 2021 when are you going to give us Wi-fi calling? #JoinTheRest

  • BiLionLeon
    Leon Lavender (@BiLionLeon) reported

    So in my recent email complaint I mentioned that I've been able to get a new passport using the deedpoll @tescomobile rejected, but they totally ignored that, so I've repeated my question. I'm interested to see if they give an actual answer or continue to dance around it.

  • huttersm
    Marcus_1 (@huttersm) reported

    @tescomobile I've been speaking to your technical help lot, they suggested changing my sim card, did that and it's still not working properly so no idea what the issue is.

  • teachergirl1961
    Elaine Smart (@teachergirl1961) reported

    @tescomobile This morning I phoned Tesco Mobile while in John Lewis to confirm that the Apple Watch I wanted to buy was supported by Tesco mobile. The lady said yes and that it would not cost me any extra on my tariff. The lady lied, Tesco Mobile does not support the Apple Watch.

  • Exposed62
    Exposed6 (@Exposed62) reported

    @Jan_Leeming @tescomobile What a right lie more like crap customer service of all time ..

  • felflowne
    Claire Copping (Felflowne) (@felflowne) reported

    @BiLionLeon @tescomobile Sounds like they need to ACTUALLY look at their rules because they are not fit for purpose. I feel bad for the sales associates who have to try and "enforce" Tesco's poorly thought out, damaging policy.