Tesco Mobile Outage Report in City of Westminster, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in City of Westminster come from postal codes SW1P.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Tesco Mobile
Tesco Mobile is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (42%)
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Internet (29%)
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Total Blackout (24%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Hackney, City of London, Croydon, Hammersmith, Mitcham, City of Westminster, Enfield Town, Kingston upon Thames, Wandsworth, Harrow, Muswell Hill, Barking, Southwark and Edgware.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Hackney |
Wi-fi | |
| City of London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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AH
(@arnabhalder) reported
@tescomobile I reached out to customer services after several restarts. The number has now transferred just a couple of minutes back. I have to say as a customer I am disappointed with your service as the transfer was due to happen by 6 pm yesterday.
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Chris 'Earl' Gray
(@Wallabee1) reported
@tescomobile you really need to get signal looked at in WS13 area as it is sooo poor. I had to move over half a mile to even get one bar!
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AH
(@arnabhalder) reported
@ColdStig @tescomobile Hello, I have the same problem. My number was supposed to be ported by 6 pm on 23rd Jan but never happened. My old sim has stopped working as well. Not sure what’s happening.
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Ally
(@Pandapops76) reported
@tescomobile is there a problem with the network ? My messages aren’t sending and when they do they send they send 5the save message 5 or 6 times 😬😬😬
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Josh 🥾🌏
(@KeepingMyWhitts) reported
@tescomobile Hi! I’m having some issues with my service, is there something going on?
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Michele Hodgson
(@grumpygal1) reported
@tescomobile @TrussellTrust Tesco FIX THE PROBLEM.
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Pete Carroll Music
(@pcarrollmusic) reported
@tescomobile What are you on about ? I want to connect 2 x devices to my Tesco phone Hotspot. It only allows 1 device at a time! What's hard to comprehend about that ? Does APN restrict hotspot connections to one ? Where is your Tech Support ? And book phone in where exactly, a Tesco store ?!
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Dr Heliocentric 💎
(@theheliocentric) reported
@tescomobile your app is not working on two different phones this morning - it worked yesterday. Is this a known problem?
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Annie Vernon OLY
(@annievernongb) reported
@tescomobile Webchat not working. Facebook messenger no response after waiting an hour. Twitter messaging no response. Please advise.
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Michele Hodgson
(@grumpygal1) reported
@tescomobile Absolutely useless. Husband unable to access business number for over years. Appear to be UNABLE to fix lost number.