Tesco Mobile

Tesco Mobile Outage Report in City of Westminster, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of Westminster, Greater London, England 12/20/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Croydon, Poplar, London, Sutton, Epsom, Surbiton, Hackney and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomPoplar Phone
United KingdomLondon Internet
United KingdomSutton Phone
United KingdomLondon Phone
United KingdomEpsom Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • IHTP67 Anne Davis (@IHTP67) reported

    @tescomobile Thank you Rob yes it has disconnected from @VodafoneUK the old handset shows no network. Your support team have told my father they have no mechanism to contact your escalation team. It has been more than 24 hours now. I can DM details of my father's number?

  • IHTP67 Anne Davis (@IHTP67) reported

    @tescomobile 2/2 that not much can be done the escalation (backroom) team not available Saturday. He had the PAC number from @VodafoneUK whilst at the store Wednesday. He's been to the store twice now, phoned support multiple times and still no working phone. Help......

  • SSpencerAhmed Simone Spencer-Ahmed (@SSpencerAhmed) reported

    @tescomobile ... 9:05pm and guess what? No phone call as promised this evening. Thanks a lot Tesco Mobile. Reduce a customer to tears and don’t even try to rectify the issue.

  • JAHCave James Cave (@JAHCave) reported

    So @tescomobile. Simple issue- one you must get all the time. Can’t get any help through customer services by phone nor website. We need to close a relatives phone account. We have enduring power of attorney. Who do we contact?

  • aidenisveryepic Aiden (@aidenisveryepic) reported

    @tescomobile I'm having some signal trouble in the Ligma area, could you investigate?

  • CW33ks Cha3 W33ks (@CW33ks) reported

    @tescomobile Not your fault, Laura. But, that doesn’t help me when I’m constantly on the move. A postcode is not gonna help. It’s just a general issue with the signal strength that should be looked into. I should have 5G, but saying 4G, and that’s a struggle. 15 mins to reply to this tweet

  • CW33ks Cha3 W33ks (@CW33ks) reported

    @tescomobile sort your signal out. Paying for a service I actually can’t use because it’s so slow. #shocking #tescomobile

  • IHTP67 Anne Davis (@IHTP67) reported

    @tescomobile Customer Care already, apparently, raised this to your Back office, yesterday. He was told it would be 24hrs. That expired this morning at 10:30 and he phoned spoke to Norman & was told he can't contact back office. I shall DM details

  • D666Digger DiggerD666 (@D666Digger) reported

    @BiLionLeon @tescomobile. One of your phone operators doing the hard sell when trying to cancel the contract. Said to "ignore her husband and make her own decisions". How low can you get.

  • IHTP67 Anne Davis (@IHTP67) reported

    @tescomobile 1/2 It is my father's name. Yes he has rebooted the phone several times including this morning when he said it maybe resolved and isn't. He has phoned your support line numerous times told an email has been sent to your escalation team. Called support again in the last hour and