Tesco Mobile Outage Report in City of Westminster, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in City of Westminster, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (54%)
-
Internet (28%)
-
Total Blackout (13%)
-
E-mail (3%)
-
Wi-fi (2%)
-
TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Hackney, Southwark, Wandsworth, London, Croydon, Edgware, Harringay, City of London, Borehamwood, Epsom, Tower Hamlets and Southall.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
-
Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
-
Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
-
Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
-
Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
-
Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
-
Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
-
#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
-
peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Rachel Peart
(@RachyBuck) reported
@tescomobile absolutely unacceptable service. After 3 weeks, 8 calls, 2 emails and 4 failed promises of a call back, you still have £200 of my money and I still have no phone. Why not look after your customers rather than hide behind DPD?
-
Alexander Wilkinson
(@alexburnsredd) reported
@tescomobile Hi, real trouble logging in. My partners phone is showing "Inactive", i've just upgraded her phone which will take effect on 14/6. But she has no service now? I am the account holder. Please advice.
-
Sue Jones
(@Suej1959) reported
@tescomobile @Tesco @tesconews Shes 70+ wanted to upgrade/change her old mobile/keep her old number & come to #tesco mobile because she's a loyal customer but no help/it's nearer for her as she shops there every Sunday.She's got one now with EE who was very helpful.A #tescovoucher wouldn't go a miss for her 😔
-
Kev
(@bighatdino) reported
@tescomobile I’m having problems with my SIM, it won’t pick up any service. Is there a way I can request a new SIM without a mobile connection?
-
rob burr
(@bob316uk) reported
@tescomobile Or they won't it means that they are taking the mick out of a customer who has actually rights to a grave to his private belongings and it ain't fair that they not doing their job properly so unfortunately since I've had so much hassle for your Tesco's customer services I want my
-
rob burr
(@bob316uk) reported
@tescomobile Fraud means that you are keeping my card details on your systems and basically you take money out of my account when you feel like it and I do not set a direct debit up I don't have a account with you you only I service your trust in my life is now now.and I'm going to my bank
-
hj
(@hj81111) reported
@tescomobile think it's acceptable to have no coverage for its customers for 3 weeks. Warning to others avoid tesco mobile. Service is not fit for purpose on all levels
-
AladtheLoy
(@AladtheLoy) reported
@tescomobile @WhichUK It baffles me how you got voted 12 years running, I needed some basic help splitting a bill but not possible no help and spending a whopping 55.99 on extra data I feel sick and let down thanks tesco welcome to 2022
-
Cathy
(@Cathy08985267) reported
@tescomobile @WhichUK I’ve been waiting over 2 weeks for a replacement SIM to be sent to me...award winning service🤥😫😤 Ended up going into store today to try to get it sorted. I may get back ‘on’ by 6pm tomorrow. Appalling service😡
-
Darrel Hofland
(@DarrelHofland) reported
@tescomobile please can you confirm / or how can I see - if my monthly bill is being added to my @Tesco #clubcard points? that was one of the reasons I joined your network. to earn points through my mobile contract. ?