Tesco Mobile Outage Report in City of Westminster, Greater London, England

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

• Phone (38%)
• Internet (31%)
• Total Blackout (27%)
• E-mail (3%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map Near City of Westminster, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, Harringay, Hackney, City of London, Croydon, Mitcham, City of Westminster, Enfield Town, Kingston upon Thames, Wandsworth, Harrow, Muswell Hill, Barking, and Southwark.

City	Problem Type	Report Time
Hammersmith	Internet	3 days ago
London	Total Blackout	5 days ago
London	Phone	5 days ago
Hammersmith	Internet	9 days ago
Hammersmith	Total Blackout	9 days ago
Harringay	Internet	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

• 
  Vroooom Automotive (@VroooomAutos) reported 2 minutes ago from Enfield Lock, England

  @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

• 
  グラハム・スミス® (@BancoDePapa) reported 8 minutes ago from Harrow Weald, England

  @tescomobile 5 phones down (family).... Answers please

• 
  Kiran 😍👨🏻‍🍳 (@___Kiran) reported 10 minutes ago from Hounslow, England

  Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

• 
  Realistichwofbow (@relistichwofbow) reported 14 minutes ago from Poplar, England

  spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

• 
  Kathleen (@ImperfectiousMe) reported 15 minutes ago from Poplar, England

  I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

• 
  Beetlejuice (@wonky_lauren) reported 22 minutes ago from London, England

  My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

• 
  Stuart Orr (@stuantor) reported 31 minutes ago from Hounslow, England

  @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

• 
  Andrew James Thorp (@andrewjthorp) reported 33 minutes ago from Enfield Lock, England

  @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

• 
  Rachel (@quinsgirl71) reported 37 minutes ago from Hounslow, England

  @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

• 
  Rachel (@quinsgirl71) reported 37 minutes ago from Hounslow, England

  @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

• 
  #EmeryOut (@manlikesheltzy) reported 42 minutes ago from City of London, England

  @1kayofficial @tescomobile @tescomobile quickly potential customer here

• 
  juliewebber (@juliewebber88) reported 50 minutes ago from Camberwell, England

  @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

• 
  juliewebber (@juliewebber88) reported 50 minutes ago from Camberwell, England

  @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

• 
  Faz (@SuzetteFarrier) reported 51 minutes ago from Hounslow, England

  @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

• 
  peter gardner (@petergardner50) reported 53 minutes ago from London, England

  @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

• 
  juliewebber (@juliewebber88) reported 53 minutes ago from Camberwell, England

  @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

• 
  juliewebber (@juliewebber88) reported 54 minutes ago from Camberwell, England

  @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

• 
  Faz (@SuzetteFarrier) reported 57 minutes ago from Hounslow, England

  @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

• 
  Brad P (@5_iron) reported 59 minutes ago from Hackney, England

  @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Foley (@AxlandyFoley) reported 6 minutes ago

  @tescomobile The link showed a issue historically and yeah switched it off and on again.

• 
  Leggyjen21 (@leggyjen21) reported 7 minutes ago

  Dear @tescomobile You've made a bit of a mess of porting my Mum's phone number over and have left her with no incoming calls or texts for nearly a week. I'm sure the "back office" is dealing with it but you've offered NO solution and a manager WONT talk to me! Please advise

• 
  Graeme (@GrimeyDubya) reported 9 minutes ago

  @tescomobile Wow thanks is your surname Holmes ? That’s what I said to customer care and they just shrugged it off as an error.

• 
  Amanda (@ajsixsmith) reported 9 minutes ago

  Just a warning if anyone wants to change there mobile network do not and I mean do NOT go with @tescomobile they have taken just short of £700 out of my daughters account, also she’s waiting for a refund from them of £39.99 no one is taking responsibility for this

• 
  SHANK (@JOLL0F) reported 10 minutes ago

  @tescomobile I've had an issue.

• 
  Olga (@olgabudimir) reported 11 minutes ago

  @leggyjen21 @tescomobile Can whoever you made the payment method through help? After all they are in breach of Sales of Goods and Supply of Services Act 2018.

• 
  Paul Hicks (@paulhicksuk) reported 11 minutes ago

  3 weeks since I sent you my PAC code @tescomobile and you still haven’t transferred my number. All I get is messages saying how sorry you are, but no progress is ever made. Please, please fix this urgently it is an incredibly disruptive experience and shockingly poor service.

• 
  James Foster (@JamesFo24178581) reported 13 minutes ago

  @tescomobile Over a month now two lines have been down and nobody has botheres to call me and explain what the hell is going on.

• 
  🦄AdeleTheHobbit💖 (@lostshirehobbit) reported 13 minutes ago

  Thank you to Chris from @tescomobile. New SIM card came today and I have phone signal again!

• 
  Shane O'Driscoll (@odriscollshane) reported 17 minutes ago

  @tescomobile Yes I need my account number. It’s not on any of the documents I have and I also need to cancel the account as I’m out of contract