Tesco Mobile

Tesco Mobile Outage Report in City of Westminster, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of Westminster, Greater London, England 01/06/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Southall, Fulham, London, Croydon, Poplar, Sutton, Epsom, Surbiton and Hackney.

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City Problem Type Report Time
United KingdomSouthall Phone
United KingdomFulham Phone
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomPoplar Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • PaddiePower Paddy (@PaddiePower) reported from Kensington, England

    @tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CammieRacing Cammie Racing (@CammieRacing) reported

    After the NIGHTMARE of buying a phone from @giffgaff (2 with faulty batteries, 1 scratched up) I'm sorry I ever left @tescomobile, will you have me back? Your lack of calls over Wifi seem like a mild problem to have compared to dealing with GiffGaff.

  • Uitlander 🕷️🇪🇺 🇬🇧 Uitlander #YouWonGetOverIt (@Uitlander) reported

    The helpful people at @tescomobile have directed me to multiple online chat services to try and replace my SIM. The bad news is that none of these diferrent pages has a functioning chat service. So I am still going round in circles in between work meetings to sort this out

  • peter1978 Captain Peter Quinn and the 2 Cats (@peter1978) reported

    @tescomobile i normally pay around the 20th, because thats then i get UC, ill try calling in the morning and explaining properly and the fact iove been with you for more than 5 years and this is one of the very few times iive had problems. your website your responsibility

  • toxicteaching Toxic teaching! (@toxicteaching) reported

    @tescomobile so you are making impossible for people to leave your company.... hiding the ability to do it online. I like to do stuff online so I don't have to speak to the poor sods caged in your service centres

  • Peterminto1 Peter Minto (@Peterminto1) reported

    @tescomobile No idea what tescomobile is but I cannot phone you about my credit card. Neither number works. Ring 0345 671 0676* and you get silence and then it hangs up. Customer service?

  • DionPetrie 💛❤️ Dion ❤️💛 (@DionPetrie) reported

    @tescomobile @Elphaba_Rain My payment failed and the bank says I need to speak to you as it’s not a bank issue! I’ve sent you a pm

  • Pandapops76 Ally (@Pandapops76) reported

    @tescomobile I can’t get through to speak to someone to speak about my phone contract. My contract ended last month and I’m still being charged for my phone. Could I please speak to customer service since I can’t get through on the phone

  • peter1978 Captain Peter Quinn and the 2 Cats (@peter1978) reported

    @tescomobile as someone who has worked in customer service, i have never had someone have a problem negotiating around the companies website and i havent had a problem either

  • Elphaba_Rain Gemma (@Elphaba_Rain) reported

    Tried topping up @tescomobile via the app this morning, after getting numerous error codes, checked my bank & yep multiple charges from Tesco but no top up. Same thing happened in August, took 10 days to release the money. Not a happy customer!

  • Uitlander 🕷️🇪🇺 🇬🇧 Uitlander #YouWonGetOverIt (@Uitlander) reported

    @tescomobile Help. According to my handset I have signal, but am unable to send/receive txts and can't make calls. If I dial my mobile number from a landline it goes straight to voicemail. I cannot login to my account as that requires a code sent by txt.