Tesco Mobile

Tesco Mobile Outage Report in City of Westminster, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of Westminster, Greater London, England 02/10/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Borehamwood, Epsom, City of London, Tower Hamlets, Hackney, Croydon, Southall, Fulham and Poplar.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomBorehamwood Phone
United KingdomEpsom Phone
United KingdomCity of London Phone
United KingdomCity of London Total Blackout
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Dogearedtatty H (@Dogearedtatty) reported

    @tescomobile I’m not in often enough to know - but Hywel who runs the Creperie stall just off the High St, was also finding O2 was a problem with his mobile card payment device, which was then requiring people to have cash. And that sounded like it had been a while and was getting worse.

  • flickhan Flick (@flickhan) reported

    @tescomobile The issue is that your service now is rubbish

  • alicegl16 alice (@alicegl16) reported

    @tescomobile - almost every other day at the moment, I have full signal with 4G, but my WhatsApp doesn't work, Instagram doesn't work, I can't load anything at all on Google or safari and anything I need to load, like banking ect, won't load!

  • NickHowdle Nick Howdle (@NickHowdle) reported

    Shockingly poor customer service from @tescomobile 2 days in from PAC transfer and still not operational.

  • _sopphh96_ soph (@_sopphh96_) reported

    @tescomobile absolutely ridiculous not being able to receive sms texts on 4G with signal. I have to have 3G to receive these types of texts. I’ve tried everything!! Apple checked my phone too! I have a replacement sim too! Absolutely shocking, can’t wait to leave

  • TrimotheusAlpha Just Trim (@TrimotheusAlpha) reported

    @tescomobile So I cancelled a contract with you guys on the 25th of October, still haven't received a refund, never accepted the handset delivery and now you're trying to charge me for the handset too? Worst customer support I've ever come across. Thoughts?

  • HofKnocker Adrian Tompkins (@HofKnocker) reported

    @tescomobile hi you told me yesterday that there was nothing more you could do regards my complaint. I will give you one final chance to resolve this matter satisfactorily within 14 days or to send me a letter of deadlock.

  • davecarson88 dave carson (@davecarson88) reported

    @tescomobile Thanks Jade, I got through on the 0345 number but the network 4455 number is not recognised

  • DianeTh09697402 Diane Thomas (@DianeTh09697402) reported

    @cymraesydwi @tescomobile I changed to Tesco mobile a few months ago and had a few problems initially as I’m not good with technology, but the sales people in @Tesco TalbotGreen were fabulous and sorted me out twice.

  • Dogearedtatty H (@Dogearedtatty) reported

    Why is @Tescomobile mobile data (provided by @O2) so terrible in Exeter? Forget 4G, forget even 3G. It was even failing to get EDGE/GPRS.