Tesco Mobile Outage Report in City of Westminster, Greater London, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Enfield Town, London, Hackney, Kingston upon Thames, City of London, Hammersmith, Wandsworth, Harrow, Muswell Hill, Barking, Southwark, Croydon, Edgware, Harringay and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Phone | |
| London |
Phone | |
| Hackney |
Total Blackout | |
| Kingston upon Thames |
Phone | |
| London |
Internet | |
| City of London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Vicki Wilson
(@VickiWilson1975) reported
@tescomobile 3 days no signal now I have 2 bars but emergency service only. This is beyond a joke
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Allan Rooke
(@rooke_allan) reported
@tescomobile Read the chat that I have been involved with for last few days then perhaps you will understand until this is sorted I will continue publicly there are a number of issues but no one seems to answer all of my questions and keep fobbing me off
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Michelle Coyle
(@michellehump3s) reported
2/2 So today @tescomobile got me stranded as I use my Maps app as a SatNav whilst doing home Visits for work. Nothing would load, completely lost in the middle of a town I didn’t know!! Never happened with o2 but always with you? Why?
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Finding My Miracle
(@FindingMiracle) reported
Any help for @tescomobile , been to store ---> phone up, phoned up and didn't seem to have a clue, said to phone back in an hour!!!
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Vicki Wilson
(@VickiWilson1975) reported
@tescomobile are there a problem with the mast in the sy10 7js area? As I have no signal for the 2nd day.
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strongbow1932
(@strongbow1932) reported
@tescomobile I've had no network connectivity all day. Data has been abysmal too lately. A month or 2 after I upgraded. Wondering if I've made a big mistake now. In the past its always been fine up until lately. I said I think it's the phone. Tesco chat said 'Wait until the masts fixed'?
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Redkite_Traveller - sugar is caning the UK 325.13
(@Redkitetravell1) reported
@tescomobile absolutely shocking data coverage in SO22. Shows 4G but nothing... Called customer care... They said use a landline. I dont have a landline. I am now therefore paying for unlimited data but with no coverage at home? Useless. What are you doing about this?
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Allan Rooke
(@rooke_allan) reported
@tescomobile really bad customer service, lied to about taking out new contract and keep lying to me and reading off a script, I warned them I would go on social media but they ignored that too. Complaints procedure is inept don't even acknowledge complaint NOT HAPPY !!!!!!
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CathyM
(@greatwhitebark) reported
@tescomobile Again, no use to an elderly person who doesn't use a computer. Is it too much trouble for an actual human being to help her? She's lucky to have family to step in but she hates to ask. Not everybody has that. We will all be old one day...
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Vicki Wilson
(@VickiWilson1975) reported
@tescomobile I moved from Ee to tesco Mobile on 1st of May.I wish I never had.I have had 4 sim cards&a replacement phone and still my signal is very poor.I struggle to make&receive phone calls.I have sent u a formal complaint I should have been told the signal was bad in my area