Tesco Mobile

Tesco Mobile Outage Report in City of Westminster, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of Westminster, Greater London, England 09/13/2025 23:55

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hackney, London, Croydon, Hammersmith, Bermondsey, Camden Town, Wandsworth, Islington, Ealing, City of Westminster and Stanmore.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCroydon E-mail
United KingdomHammersmith Total Blackout
United KingdomBermondsey Internet
United KingdomCamden Town Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisKn80367018 Chris Knight (@ChrisKn80367018) reported

    @tescomobile Well, let's see how we get on when I try and get my upgrade this week. I have zero faith in tesco mobile after this fiasco .That will determine whether you keep me as a customer or not.

  • ChrisKn80367018 Chris Knight (@ChrisKn80367018) reported

    @tescomobile I’ve spoken to all your forms of so called customer service and nobody will do anything because I have to wait 72 hours for you to correct the mistake you made on my address change. Next to useless

  • LizzyStandbrook Lizzy Standbrook (@LizzyStandbrook) reported

    On hold with @tescomobile apparently there are so many departments within @tescomobile they can't see my order just been dropped back to the ridiculous automated line by your CS operator & my calls been dropped - cancelling my order for a new phone-you've lost a loyal customer

  • DICKYDRAKE Richies Drake (@DICKYDRAKE) reported

    @tescomobile Can I ask, why do I pay my car insurance with Tesco every month, but never get the Clubcard points to match? 🤔🤔🤔

  • ChrisKn80367018 Chris Knight (@ChrisKn80367018) reported

    @tescomobile Simply stopped replying now after being told "the system blah blah". Nobody @tescomobile wants to take repsonsibility or even help. Useless.

  • benharrison_ Ben Harrison (@benharrison_) reported

    @tescomobile Stuff that, never going near yous again and my parents and sister are on contracts also getting ripped off. The second our contracts are over we are switching. Your sales team will offer me an extra 100mb for £19 - a month rather than £20 yous are that bad.

  • Atamji Atamjit Niber (@Atamji) reported

    @tescomobile What I can not understand is, how any single customer of yours can be fooled with this smoke and mirrors pricing structure. The reason you can say no RPI price increase is because you have already factored in future price increases up front. Plan 4 plan with others, u r expensive

  • psx_ps psx (@psx_ps) reported

    @tescomobile I'm utterly fed up seeing this stupid advert.

  • lee_cheshire Lee Cheshire (@lee_cheshire) reported from Herefordshire, England

    @tescomobile why don’t you do WiFi calling. Everyone else does. My signal at home is awful and it would come in so handy.

  • ChrisKn80367018 Chris Knight (@ChrisKn80367018) reported

    @tescomobile You messed up my direct debit then messed up my address change. Then instead of helping tried to sell me a 500 quid phone. On Christmas Eve, if you hadn’t messed all that up it would have cost me £14 to upgrade now I’m being told 27 I’ve never experienced such shabby service.