Tesco Mobile

Tesco Mobile Outage Report in City of Westminster, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of Westminster, Greater London, England 09/09/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Croydon, Hammersmith, Bermondsey, Camden Town, Hackney, Wandsworth, Islington, Ealing, City of Westminster, Stanmore and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon E-mail
United KingdomHammersmith Total Blackout
United KingdomBermondsey Internet
United KingdomCamden Town Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • budobear Toby Riddle (@budobear) reported

    @tescomobile normally I've had nothing but great service and would recommend you to everyone but trying to do an upgrade recently has been impossible. So many mistakes b on you part costing me time and money, what's happened?

  • Shannonstravel3 Shannonstravelsx (@Shannonstravel3) reported

    @tescomobile hello, I've lost connection on my sim and only have emergency signal. Please advise? Thanks

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    Furious with @tescomobile ignorant staff 4 calls this morning I either ended or they ended because I abused them as they abuse me your freaking staff are disgusting CANCEL BOTH MY CONTRACTS NOW! 4 TIMES I WANTED TO SPEAK TO MANAGER 4 TIMES I ASKED FOR COPY OF CALL THEY GMHANG UP

  • sallyc07 Sally C (@sallyc07) reported

    @virginmedia first-time customer & v disappointed. Mobile order hasn't gone through apparently, but contract was emailed to me.Been assured by advisor no contract in place but questionable GDPR practices as I gave personal details & direct debit info? Sticking with @tescomobile.

  • Holm06827469Ken Ken Holmes (@Holm06827469Ken) reported

    @tescomobile Answer phone ring only 10 seconds why ? I have been a loyal customer for many years. Reason good customer service. No Longer the case unfortunatly ! Overseas agents with poor accents. Overly complicated menu system. Wish I could leave without penalty

  • dbell148 david bell (@dbell148) reported

    @tescomobile I am partially deaf, it was on loud speaker and wasn't aware! Loyal customer for 10 years and nothing you can do?

  • ronniepreston00 Ronnie the Tyke (@ronniepreston00) reported

    @tescomobile why will the network not recognise numbers, is there a problem, cannot ring Tesco mobile as even that is unrecognisable

  • DBreath56 DogBreath56 (@DBreath56) reported

    @tescomobile I can only say what a stupid and pathetic advert you are currently running. It's ridiculous! It does nothing to persuade me to try your service.

  • Titch_7 Lauren (@Titch_7) reported

    Good evening @tescomobile there is a urgent matter that needs dealing with and unfortunately your customer service representatives were incredibly unhelpful

  • Sophieeames6 Sophie eames (@Sophieeames6) reported

    @tescomobile my husband is being charged c.£90 a month in excess of his plan. He’s never gone over data, call etc. usage. He’s been into store today and they agree he’s been overcharged but can’t fix it for him! Help please