Tesco Mobile Outage Report in City of Westminster, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in City of Westminster come from postal codes SW1P.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in City of Westminster, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Tesco Mobile
Tesco Mobile is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Internet (30%)
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Total Blackout (20%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Croydon, Hackney, City of Westminster, Hammersmith, Enfield Town, Kingston upon Thames, City of London, Wandsworth, Harrow, Muswell Hill, Barking, Southwark, Edgware and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Lou
(@LouNikongll) reported
@tescomobile My point here is I have had my debit blocked due to this, it could have been worse, and I wanted to escalate it to Tesco toincrease awareness... Possibly help to reduce the risk to other customers experiencing this hassle....
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Mellycat
(@Mellycat6) reported
@tescomobile @GREATAWAKENINGM What ???? Why would this even be considered a “service” Tesco would even offer I smell BS
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Vanessa.A.21
(@VanessaA216) reported
@tescomobile is the network down? My phone has no signal and keeps saying "not registered on network" when I try to make a call. I have removed the sim card and put it back into the device but it's still not working
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Raymond Harper 🌸
(@RaymondDesigns2) reported
@BagaChipzfan @tescomobile @GREATAWAKENINGM Or the blackout on its way
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Lou
(@LouNikongll) reported
@tescomobile on Saturday 8th May, I went to buy a new phone at tesco mobile, in one of the stores in West Yorkshire. All the paper work was just complete, I was sent the email and instructed to login in to complete the payment, as paying I got an alert from my bank alerting me
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Karthik Botla
(@botla_karthik) reported
@tescomobile I was really disappointed with the experience I had. Even though I had all the documents even didnt care to see them, I really Lost interest to buy a mobile with Tesco. Sorry tesco you lost a customer because of your staff behaviour.
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SHAUNOS
(@shaunos_shaun) reported
@tescomobile Why all of a sudden am I getting "not set up on this network" when sending MMS?Been trying to send holiday pictures to no avail!
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Raymond Harper 🌸
(@RaymondDesigns2) reported
@tescomobile Wow are there seismologists at Tesco?! What an odd thing to say, we never have large earthquakes or large tornadoes that are life threatening in the U.K. so your statement is rather odd
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Anthony Duncalf
(@anthony_duncalf) reported
@tescomobile The @O2 4G network can't cope with demand in some areas. My Mum was getting 1mbps in a good O2 4G area. Switched it to 3G+ and it's 15mbps now. Telling people to turn their phone off and on and wiping the sim isn't good technical support.
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Karthik Botla
(@botla_karthik) reported
@tescomobile I went to store on May - 11- 2021, staff in the store havent bothered about customer. They really not interested in attending customer. One guy in perticular doesn't want to attend or respond to me. I was really disappointed with the experience I had.