Tesco Mobile

Tesco Mobile Outage Report in Washington, Sunderland, England

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The latest reports from users having issues in Washington come from postal codes NE37.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Washington, Sunderland, England 04/01/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Washington, Sunderland, England

The most recent Tesco Mobile outage reports came from the following cities: Hebburn, Gateshead, Washington and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomHebburn Total Blackout
United KingdomGateshead Phone
United KingdomWashington Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile Still not response to this. Can you help me?

  • Lou_322 Louise 💙 (@Lou_322) reported from Brandon, England

    @N0TINSERVICE @tescomobile Ah here. I can’t take no more of this bullshit. I need to get away from all the stupid people and soft arses coz it’s seriously doing me in! I swear to god the whole world has gone absolutely batshit crazy!! I need an island to live on out the way of all these e idiots!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rooke_allan Allan Rooke (@rooke_allan) reported

    @tescomobile really bad customer service, lied to about taking out new contract and keep lying to me and reading off a script, I warned them I would go on social media but they ignored that too. Complaints procedure is inept don't even acknowledge complaint NOT HAPPY !!!!!!

  • VickiWilson1975 Vicki Wilson (@VickiWilson1975) reported

    @tescomobile Hopefully it won't be too long as I'm not happy paying for a service I can't use. Especially as I need it to run my business

  • michellehump3s Michelle Coyle (@michellehump3s) reported

    2/2 So today @tescomobile got me stranded as I use my Maps app as a SatNav whilst doing home Visits for work. Nothing would load, completely lost in the middle of a town I didn’t know!! Never happened with o2 but always with you? Why?

  • 661_aac 661AAC (@661_aac) reported

    @tescomobile My network has been down for a day.Whats happening?

  • Redkitetravell1 Redkite_Traveller - sugar is caning the UK 325.13 (@Redkitetravell1) reported

    @tescomobile So I have data before 07.30 and after 22.30 but for the rest of the day, nothing? What is the point of an 'unlimited data' contract, when you can't provide it ? 🤔 How do I get reimbursed for this terrible service?

  • greatwhitebark CathyM (@greatwhitebark) reported

    @tescomobile well done your salesman at East Didsbury Tesco who sold my 86 year old Mum a phone, didn't put the sim in for her or set it up, when she asked said he "couldn't give her lessons on how to use a phone" hope you're proud of your service

  • Redkitetravell1 Redkite_Traveller - sugar is caning the UK 325.13 (@Redkitetravell1) reported

    @tescomobile I get VERY patchy mobile data that lasts a minute or two at best it seems. I dont have landline. If the network is at capacity but folk are not getting decent data then maybe you need more capacity? Or fewer customers?

  • SWstudent78 mel (@SWstudent78) reported

    @tescomobile 3 weeks of zero service at my house... surely the engineers have an update or is it that the phone mast has been removed without telling us? Truth please?

  • VickiWilson1975 Vicki Wilson (@VickiWilson1975) reported

    @tescomobile I moved from Ee to tesco Mobile on 1st of May.I wish I never had.I have had 4 sim cards&a replacement phone and still my signal is very poor.I struggle to make&receive phone calls.I have sent u a formal complaint I should have been told the signal was bad in my area

  • rooke_allan Allan Rooke (@rooke_allan) reported

    @tescomobile Read the chat that I have been involved with for last few days then perhaps you will understand until this is sorted I will continue publicly there are a number of issues but no one seems to answer all of my questions and keep fobbing me off