Tesco Mobile outages and service status in Thorpe le Soken, England

Problems in the last 24 hours in Thorpe le Soken, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thorpe le Soken, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Thorpe le Soken, England

Latest outage, problems and issue reports in Thorpe le Soken and nearby locations:

• 
  Andy Proctor (@ProctorAndy) reported 22 minutes ago from Capel Saint Mary, England

  @tescomobile Hello. Yes, it catches up after a few muinutes. @tescomobile knows this. It's left like this, when can be instant. It has 'gain' for them left like this. I don't want the £10, I'd rather not of been charged twice. When will this be changed (not a fix), but changed please?

• 
  Andy Proctor (@ProctorAndy) reported 28 minutes ago from Capel Saint Mary, England

  @StuLittle1972 @SloaneEsq @tescomobile Buying the phone new, and the card from Tesco tomorrow. Thanks for your help.

• 
  andrew dotchin tssf (cis-he/him) (@suffolkvicar) reported 42 minutes ago from Felixstowe, England

  I have no option but to use @PostOffice but from today I refuse to... Buy @GilletteUK products Shop @BootsUK Use @tescomobile Bank with @AskHalifaxBank or Holiday with @SandalsResorts Join me! RTs welcome (P.S. the other companies listed would never be used by me anyway)

• 
  Sam Proctor (@Mantha_84) reported 42 minutes ago from Colchester, England

  Anyone else experiencing no service with @tescomobile

• 
  kenny wilson (@kennythekilt) reported 54 minutes ago from Colchester, England

  @tescomobile got my sons account with you me an wife are leaving Bt looked to join you but Vikram on chat just wasted my time and was no help!! Asked about family perk didn’t help you lost new buisness may close my kids account now 🤬🤬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Turner (@charliebarley) reported 6 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  jiji (@ExecAsstJiji) reported 7 minutes ago

  @tescomobile when your account reads your eligible for a free upgrade but the fraud department cancel your order any nobody send any communication #customerservicenot #notheldpful #tescomobile

• 
  Scott Small (@scottjsmall) reported 7 minutes ago

  @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size

• 
  Julie Martin (@julesvb82) reported 8 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Jennifer James (@Little_Digital) reported 8 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

• 
  Dave Kendall (@DaveKendallPho1) reported 9 minutes ago

  @socoolrobyna @tescomobile happily promoted their mobile service in their Sthelens store but you can’t get 3G in there, let alone 4G

• 
  Sredna Rapmil (@SrednaRapmil) reported 9 minutes ago

  @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile

• 
  pat (@pat11669019) reported 9 minutes ago

  @EE have used EE mobile for years and latest renewal offers are terrible. I don’t even want the latest #iphone but still looking at about £10 a month extra. Looking at @tescomobile now.

• 
  Emma Lockhart (@EmmaLockha51775) reported 10 minutes ago

  @tescomobile I've never met a sales agent less interested in my life. I've just tried to take out a mobile and the order failed online. I called customer to make the 1

• 
  Child of Alba 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChildOfAlba) reported 11 minutes ago

  @tescomobile In common with others having this issue, I’ve uninstalled & reinstalled more than once. It works fine on my phone. Not sure there’s a reason to DM as it’s clearly a widespread glitch not specific to me. All I want to know is that you’re dealing with it.