Tesco Mobile outages and service status in Thorpe le Soken, England

Problems in the last 24 hours in Thorpe le Soken, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thorpe le Soken, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Thorpe le Soken, England

Latest outage, problems and issue reports in Thorpe le Soken and nearby locations:

• 
  kenny wilson (@kennythekilt) reported 13 minutes ago from Colchester, England

  @tescomobile got my sons account with you me an wife are leaving Bt looked to join you but Vikram on chat just wasted my time and was no help!! Asked about family perk didn’t help you lost new buisness may close my kids account now 🤬🤬

• 
  andrew dotchin tssf (cis-he/him) (@suffolkvicar) reported 13 minutes ago from Felixstowe, England

  I have no option but to use @PostOffice but from today I refuse to... Buy @GilletteUK products Shop @BootsUK Use @tescomobile Bank with @AskHalifaxBank or Holiday with @SandalsResorts Join me! RTs welcome (P.S. the other companies listed would never be used by me anyway)

• 
  Andy Proctor (@ProctorAndy) reported 25 minutes ago from Capel Saint Mary, England

  @StuLittle1972 @SloaneEsq @tescomobile Buying the phone new, and the card from Tesco tomorrow. Thanks for your help.

• 
  Andy Proctor (@ProctorAndy) reported 45 minutes ago from Capel Saint Mary, England

  @tescomobile Hello. Yes, it catches up after a few muinutes. @tescomobile knows this. It's left like this, when can be instant. It has 'gain' for them left like this. I don't want the £10, I'd rather not of been charged twice. When will this be changed (not a fix), but changed please?

• 
  Sam Proctor (@Mantha_84) reported 49 minutes ago from Colchester, England

  Anyone else experiencing no service with @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sredna Rapmil (@SrednaRapmil) reported 1 minute ago

  @tescomobile @tescomobile Sorry Harry, you have no idea how frustrating this is. If you experienced life as a TescoMobile customer you might do! Why else would you leave a longstanding customer without a phone for 31 days after your team mistakenly removed my number!

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 3 minutes ago

  @tescomobile Why should I remove my number from the public if this number was completely destroyed by you? You have switched off number which I have had for over 7 years and today, I was told to cancel contract with Tesco as ‘we don’t know how to fix it’ so best way is to cancel it!

• 
  Saz The Crumb (@PikaSaz) reported 6 minutes ago

  @tescomobile We tried calling 4488 but it kept redirecting to an automated message about using the app and then ending the call. So im not really sure how I was meant to help him

• 
  Ginny (@GinintheCity) reported 10 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

• 
  Sian (@SianElin_PT73) reported 10 minutes ago

  @BBCBreaking Should apply to @tescomobile too! 3 months and still no signal!!

• 
  Jan Cavelle (@jancavelle) reported 10 minutes ago

  @tescomobile I have been on your app trying to cancel an order for over 25 minutes now. And you are seriously doing ads about good service?!

• 
  UK_Grumble (@UK_Grumble) reported 10 minutes ago

  @tescomobile despite my upgrade not being delivered, umpteen phone calls, three webchats and countless requests you’ve still charged me double my rate for a ‘new’ phone I never received. If this ever gets sorted (doubtful) wave goodbye to a long standing customer 👋

• 
  Julie Martin (@julesvb82) reported 14 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Alison Turner (@charliebarley) reported 15 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  Jordan Abbott (@jordanabbott93) reported 16 minutes ago

  @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team