Tesco Mobile outages and service status in Thorpe le Soken, England

Problems in the last 24 hours in Thorpe le Soken, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thorpe le Soken, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Thorpe le Soken, England

Latest outage, problems and issue reports in Thorpe le Soken and nearby locations:

• 
  kenny wilson (@kennythekilt) reported 5 minutes ago from Colchester, England

  @tescomobile got my sons account with you me an wife are leaving Bt looked to join you but Vikram on chat just wasted my time and was no help!! Asked about family perk didn’t help you lost new buisness may close my kids account now 🤬🤬

• 
  Andy Proctor (@ProctorAndy) reported 10 minutes ago from Capel Saint Mary, England

  @StuLittle1972 @SloaneEsq @tescomobile Buying the phone new, and the card from Tesco tomorrow. Thanks for your help.

• 
  andrew dotchin tssf (cis-he/him) (@suffolkvicar) reported 28 minutes ago from Felixstowe, England

  I have no option but to use @PostOffice but from today I refuse to... Buy @GilletteUK products Shop @BootsUK Use @tescomobile Bank with @AskHalifaxBank or Holiday with @SandalsResorts Join me! RTs welcome (P.S. the other companies listed would never be used by me anyway)

• 
  Andy Proctor (@ProctorAndy) reported 29 minutes ago from Capel Saint Mary, England

  @tescomobile Hello. Yes, it catches up after a few muinutes. @tescomobile knows this. It's left like this, when can be instant. It has 'gain' for them left like this. I don't want the £10, I'd rather not of been charged twice. When will this be changed (not a fix), but changed please?

• 
  Sam Proctor (@Mantha_84) reported 38 minutes ago from Colchester, England

  Anyone else experiencing no service with @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TF. 🇬🇧🇬🇧🇬🇧 (@U235_Nuke) reported 7 minutes ago

  @tescomobile Why is the network coverage in my home town so utterly diabolical since you (O2) 'upgraded' the local cells to 5G?? Went from superb coverage (on 3/4G) to abysmal within weeks of the change. Now get a meagre -124dB signal from a 5G cell less than 0.3miles away! 🤯

• 
  Sian (@SianElin_PT73) reported 10 minutes ago

  @tescomobile @financialombuds Why should I pay £40 a month for no service?! Totally unacceptable! And like I said, it’s been over 2 months now! Tesco said, there’s no issues, well there is! I have enough evidence on phone to prove it!

• 
  Alfie Joseph (@alfie_jose26583) reported 11 minutes ago

  @tescomobile Hi i have got several £10 bundles more than 30 days ago and have not recieved my 300 ] Points promised can. You message me and help me.

• 
  Joanna (@JoSportsnut) reported 11 minutes ago

  @tescomobile Hello unless I make a call via WhatsApp my phone is unusable due to breaking up/poor network. I have been with Tesco many years and always lived in the HU8 area. Is there a network problem? Thanks

• 
  Saz The Crumb (@PikaSaz) reported 14 minutes ago

  @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?

• 
  christine shepherd (@christi37315899) reported 15 minutes ago

  @tescomobile husband and I have had little or no phone service for over 4 weeks now PR25 just keep getting told your working on a problem , how much longer am I expected to wait ? Before I change provider

• 
  Paul Varney (@silveryk) reported 16 minutes ago

  @nookiehider @tescomobile It's honestly ridiculous for the UK to be so poor in such a critical infrastructure nowadays. Rest of the world are MILES ahead of us.

• 
  paisley jambo (@liz_c177) reported 21 minutes ago

  @tescomobile When I call it’s getting pasted the automatic service can’t remember my details for you to help

• 
  colinsmith50 (@colinsmith50) reported 24 minutes ago

  @BucktonMel91596 @tescomobile I can’t speak for other companies (& frankly couldn’t care less about them). What I do care about is ME having no service & @tescomobile ‘s beyond useless service …

• 
  montyniblet (@montyniblet) reported 24 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.