Tesco Mobile outages and service status in Sutton Bonington, England

Problems in the last 24 hours in Sutton Bonington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sutton Bonington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Sutton Bonington, England

Latest outage, problems and issue reports in Sutton Bonington and nearby locations:

• 
  Michael Truefitt (@michaeltruefitt) reported 2 minutes ago from Loughborough, England

  @tescomobile Do you know of any network issues around Alton Towers (ST10) the last few days? All weekend I struggled to get any kind of signal and data working.

• 
  Ondre Young 💙 🇪🇺 (@YoungOndre) reported 13 minutes ago from Sandiacre, England

  @CaseyStu @OpalM00nstone @tescomobile Been with Tesco for years, and both my teenagers are with them. Never had any problems at all.

• 
  Bhavandeep Mann (@Bhavandeep_96) reported 23 minutes ago from Leicestershire, England

  @tescomobile is there network issues, mine and my mums phones is having issues?

• 
  Simon Parry (@sparry951) reported 28 minutes ago from Leicestershire, England

  @tescomobile Trying to log on to look at upgrades as my phone is now dying and won't charge much. Cant remember password so asked for new one but not received email or text with new password Can you help?

• 
  Deb Mills (@ddjm) reported 36 minutes ago from Sandiacre, England

  It’s such a shame @tescomobile are closed! I am incandescent with rage! Good luck to the customer care team tomorrow

• 
  Deb (@DebbeeHorwood) reported 42 minutes ago from West Bridgford, England

  Sorry guys...no idea why my iPhone had such a SHIT @tescomobile signal in the City Ground once the stadium started filling. Could only tweet warm-up picks. SO frustrating in such a game like that to not be able to tweet my thoughts throughout even. 😩 #FORBRE

• 
  Clare Watson-Spence (@Watto_Clare) reported 43 minutes ago from Coalville, England

  Can anyone help with 20 data dongles for a school I’ve worked closely with. The free WiFi/data would allow these families to access on line learning for lock down. Would be a loan until they return to school! Please try and help! Thank you xx @virginmedia @tescomobile @O2

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Theresa Bevan (@1pennysweet) reported 6 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 8 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  gillian mary (@gillianwyatt601) reported 9 minutes ago from Quainton, England

  @tescomobile ... ONCE AGAIN I AM HAVING SERIOUS PROBLEMS TOPPING UP MY MOBILE PHONE WHICH IS ESSENTIAL TO MY LIFE ... I CANT USE YOUR MOBILE APP AS WONT RECOGNISE ME... I TOPPED UP ON THE 9TH WITH EE CARD SERVICES... THEY HAVE TAKEN £19.60 FROM MY BANK ACCOUNT BUT YOU TELL ME

• 
  Sam Horne (@SHN51989) reported 10 minutes ago

  @tescomobile Well the above statement was incorrect.. 11 days later still no phone call back.. disgusting service. AVOID TESCO MOBILE at all costs!!!

• 
  @Lancs (Liz) ☕️🏳️‍🌈🏳️‍⚧️🇪🇺🇬🇧🇺🇦🇵🇸 (@Lancs) reported 16 minutes ago

  @tescomobile I upgraded the 4 sim only contracts I have with you, & decided to add a 5th contract with a new S26 over 3 years. Ordered, paid, & nothing arrived. Cust 📞 service told me it was deemed suspicious & cancelled. I tried in store , but it wouldn’t go through…1/2

• 
  Adult Human Female : 46XX : Woman : Truthsayer (@LestaMarina0906) reported 16 minutes ago

  @tescomobile - did you check that everywhere had good 4G capability before you turned off your 3G..?.. Since your 3G got turned off my new 4G phone regularly drops the signal and cuts off important calls or blocks text messages.

• 
  Sam Horne (@SHN51989) reported 20 minutes ago

  @picklemonsterG @tescomobile Worst customer service I’ve ever received, I was due a call back after 24hrs, then 48hours, then within 3 days, then 5 days, then within 10 days.. still nothing. Excuse after excuse.. sky mobile much cheaper

• 
  montyniblet (@montyniblet) reported 21 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Saz The Crumb (@PikaSaz) reported 21 minutes ago

  @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?

• 
  kathleen dobbs (@kathleendobbs6) reported 21 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.