Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stone, Staffordshire, England 12/16/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (25%)

    Total Blackout (25%)

  3. Internet (25%)

    Internet (25%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Bex20_ Bex (@Bex20_) reported

    @tescomobile I got a reminder saying I need to sign the agreement which I never got, and When I click it I get an error message,

  • TomStartin Tom Startin (@TomStartin) reported

    @tescomobile just wanted to say your network is a joke no help from any of your staff. Will be moving to EE soon

  • Jigapem4847 Jenny S 🌻☀️☮️🕊️ (@Jigapem4847) reported

    @tescomobile I am a new customer and trying to order a new simm but you cannot verify my details. Please provide a telephone nr I can phone you on from my landline to get this sorted, thank you

  • gemmaalyssac Gemzy gem (@gemmaalyssac) reported

    @tescomobile in my area BN23 6NN it says a mast is not working properly so that’s why my phone calls are not working but when did that get reported as my phones been like this for a week or so dropping calls bad signal can’t make calls etc? When was this started being fixed pls?

  • JayGran45091653 Jay (@JayGran45091653) reported

    @tescomobile So I’ve tried in a different phone and no different.. I’ve also spoken with friends and colleagues on tesco 02 and it seems the network is just bad.. looks like I’ll be going back to EE .. I had almost full 5G coverage and never a problem. To be using a phone now on 3G is poor.

  • Hans_Catz Hans_C (@Hans_Catz) reported

    @tescomobile I have a pac code to keep my number to move over to your network ..

  • yorkshirehelen1 yorkshirehelen (@yorkshirehelen1) reported

    @tescomobile Is there a worse network for UK coverage than yours ? At a festival last week, zero mobile reception. Had to rely on the generosity of EE and Vodafone customers to help me access my tickets. More than disappointing.

  • my_frabjousday JulieG (@my_frabjousday) reported

    @tescomobile for a few days now have been unable to make voice calls. Get message "mobile network not available for voice calls". Please advise.

  • n_southwood Nicole Southwood (@n_southwood) reported

    Trying to contact @tescomobile about pre-Ordering my new phone and I’m so unhappy with the service given. They are telling me false information and have no idea what they are selling. Trying to make me go for a phone that I don’t even want to suit their needs🙃

  • PrintNameHere Chris Rigby (@PrintNameHere) reported

    Be careful if ordering a phone from @tescomobile as they'll just randomly cancel it with no reason. #poorcustomerservice