Tesco Mobile Outage Report in Stone, Staffordshire, England

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

• Phone (38%)
• Internet (31%)
• Total Blackout (27%)
• E-mail (3%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map Near Stone, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	1 day ago
Newcastle under Lyme	TV	2 months ago
Stoke-on-Trent	Internet	2 months ago
Stoke-on-Trent	Total Blackout	6 months ago
Stoke-on-Trent	TV	9 months ago
Stoke-on-Trent	Internet	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

• 
  Dj Rudeboy (@RudeBoyStoke) reported 6 minutes ago from Stoke-on-Trent, England

  Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

• 
  wendy lainton (@lainton70) reported 6 minutes ago from Tean, England

  @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

• 
  Lyndsey cherry (@lyndzcherry) reported 14 minutes ago from Stoke-on-Trent, England

  @tescomobile your customer service is shocking! I will be finding another provider now!

• 
  Dj Rudeboy (@RudeBoyStoke) reported 15 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

• 
  Cher (@forgetfulcher) reported 24 minutes ago from Armitage with Handsacre, England

  @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

• 
  Dj Rudeboy (@RudeBoyStoke) reported 50 minutes ago from Stoke-on-Trent, England

  @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

• 
  Dj Rudeboy (@RudeBoyStoke) reported 53 minutes ago from Stoke-on-Trent, England

  @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

• 
  Dj Rudeboy (@RudeBoyStoke) reported 55 minutes ago from Stoke-on-Trent, England

  How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hairy_Norman (@Hairy_Norman) reported 18 seconds ago

  @tescomobile have had no signal or data at work for the past 2/3 weeks. Status says mast is down.

• 
  Peter Powell (@powell_peter) reported 45 seconds ago

  @tescomobile I have ordered a pay-as-you-go phone and a top-up at the same time. I have not received the E-voucher. After an hour on the customer service line, eventually, your operative hung up on me!

• 
  Jasmine Smith (@jssmith180592) reported 4 minutes ago

  @Tesco @tescomobile really unhappy. Purchased a phone less than 60 days ago that just turned off over night and wouldn't turn back on. The only options were to send it off for repair cust service we're really unhelpful my mentally ill uncle is now left with no phone #unfair

• 
  Peter Powell (@powell_peter) reported 5 minutes ago

  @tescomobile your customer service sucks!

• 
  Mr Burkitt Esq 🇸🇪 (@burkittttt) reported 6 minutes ago

  @BigMrWilly1 Sorry, Mrs B flushed it down the toilet yesterday after she found out my grandson had accessed my special lady folder. Dried it out in cornflour but it did nothing, had to buy a new one from @tescomobile and the young man laughed at my plight. Also I’m banned from the car boot.

• 
  CFC_TT⭐️⭐️ (@TopCFC5) reported 9 minutes ago

  @tescomobile can you update you customers on why your mobile data IS NOT WORKING!!!! 😤😤

• 
  MAYOR OF DUNLOE 🎖⚒ (@MayorofDunloe) reported 9 minutes ago

  @tescomobile hi, my mobile data isn't working on on phone. Any problems with the Internet your end?

• 
  Hairy_Norman (@Hairy_Norman) reported 12 minutes ago

  @tescomobile It states that a mast is down but it has been like this for the past two weeks. It is saying there will be updates on 19th June.

• 
  Jasmine Smith (@jssmith180592) reported 16 minutes ago

  @tescomobile @Tesco #shambles purchased a phone for £79.99 in April for my dad last night it just went black no damage. Took it to store they told him to ring a 0345 number which costs about 45p a minute! The store didn't know the refund process. More training needed

• 
  Patrick Pryce (@patpryce) reported 19 minutes ago

  @tescomobile There ought to be a manual override. #computersaysno Customer service not a strong suit for Tesco it seems