Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stone, Staffordshire, England 01/05/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • ethj1502 heather johnson (@ethj1502) reported from Stoke-on-Trent, England

    @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • nadleics Nad (@nadleics) reported

    @tescomobile @tescomobile so you are claiming that your prices are cheaper. I disagree your rates are not competitive, or value for money compared to others. Please note your service uses the O2 network, so in effect you are part of the big networks.

  • BrianMcL6 BrianMcL (@BrianMcL6) reported

    @tescomobile @cookiris14 Is that your way of saying you don't charge for a service you don't provide?

  • dounowhoiam Dan Simpson (@dounowhoiam) reported

    @tescomobile @giffgaff Must of been reintroduced after I had left @Adywebb - as at the time the customer services team did not allow me to set a zero cap despite Tesco doing big marketing for controlling limits to spending in adverts.

  • dudders78 Ben Duddington 7⃣8⃣ (@dudders78) reported

    @tescomobile The app won’t let me in at all. I can log into my account via browser but cannot do anything except view a bill. Webpages are also very slow (this is only on your site) and my broadband is working without issue

  • DMMILNE1 DMMILNE (@DMMILNE1) reported

    @tescomobile But Tesco offer a materially inferior service on those networks. You're gifting and pretending to be my mate.

  • Frankieboy1926 Stevie Steve (@Frankieboy1926) reported

    @tescomobile Your phones are on the O2 network. If you're that bothered buy your own network. You can afford it.

  • Liverdrawer Pinky Liverdrawer (@Liverdrawer) reported

    @tescomobile Enable wifi calling and I’d happily use Tesco Mobile; the signal’s not good enough at home to be able to give that up.

  • diamond_dogs_65 Marcus Howard (@diamond_dogs_65) reported

    @tescomobile Don't you run on one of those big networks, leeching like Tesco normally do, not paying for the network infrastructure? Oh and employ people in your shops instead of making everyone self serve. I bloody hate Tesco.

  • mark_oc M (@mark_oc) reported

    @tescomobile Pretty sure you’re on the O2 network though and its appalling. I tried it for 1 week with Sky and had to go back to EE.

  • Hookademus Mark Hook (@Hookademus) reported

    @Bloise_da_59 @HeysPip @tescomobile And vodaphone use BTs openreach network.