Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stone, Staffordshire, England 02/25/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stone, Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStafford Internet

Community Discussion

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Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • ethj1502 heather johnson (@ethj1502) reported from Stoke-on-Trent, England

    @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • Lisastaffs2018 Lisa Clemson (@Lisastaffs2018) reported from Stafford, England

    Has anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • spljaggie SPLJaggie💙 (@spljaggie) reported

    @tescomobile There is an issue porting my number from O2 its been over 2 weeks and all I get is emails saying "this case has already been escalated to our dedicated technical team and they’re working to get it resolved as soon as possible"

  • MattBondRacer Matt B (@MattBondRacer) reported

    @tescomobile appalling "service". Been waiting since 2nd Feb for a PAC code & despite 11 calla to you, been told another 3 days before it might be resolved. Shocking. Will be cancelling my contract.

  • MrsKJ14 Kirsty (@MrsKJ14) reported

    @tescomobile seriously Tesco sort out the network coverage!!!!! This is THE WORST my network has ever been!!! Can’t hear each other on calls, lines keep dropping and sometimes it doesn’t even connect!!! Absolute joke 😤

  • jeffwhisky24 Jeff Whisky - Slapper (@jeffwhisky24) reported

    @PadWhisky @EE It is awful. The fact they have to increase it beyond the inflation amount seems wrong. Will be gone as soon as possible, most likely moving to @tescomobile

  • JasonMcC31 JASON. 🎄🎅🏻🎁🍾 Living In The Now 🇮🇪🇮🇪 (@JasonMcC31) reported

    @tescomobile Can you help me I am a Tesco Mobile Ireland customer and @tescomobileire don’t seem to be able to help me

  • stevejay63 Stevejay63 (@stevejay63) reported

    @tescomobile so today is day 5 of no sim, had little sleep due to stress of not being able to work as my clients not being able contact me. After another day of lost earnings I eventually get part service back. I can make and receive calls, sms and have data.

  • deceiveanddefy 💀 (@deceiveanddefy) reported

    Why are phone companies so quick to cancel the contracts but not as quick to supply the replacement SIM card 🥲 god knows how I’m getting home from work tonight @tescomobile

  • luciieirl lucie (@luciieirl) reported

    @tescomobile hi there looking to cancel contract. web chat option is not working on website. thanks

  • ianpgraham Ian Graham (@ianpgraham) reported

    1/2 Partner trying to port mobile from @EE to @tescomobile - complete farce. Incomplete process now into 2nd week. Handset not connecting to network, no calls no SMS no Data. She will be staying away alone at end of week with no means of communication.

  • stevejay63 Stevejay63 (@stevejay63) reported

    @tescomobile 3 days and still no phone!! Still waiting for customer complaints!! 1-3 working days!! 2 weeks later and guess what...nothing!! Stick to selling groceries!!