Tesco Mobile outages and service status in Stone, England
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- Tesco Mobile generated 0 outage signals in the last 24 hours around Stone, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Stone, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Tesco Mobile Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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wendy lainton (@lainton70) reported from Tean, England@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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wendy lainton (@lainton70) reported from Tean, England@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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Cher (@forgetfulcher) reported from Armitage with Handsacre, England@hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, EnglandDisgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England@tescomobile your customer service is shocking! I will be finding another provider now!
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, EnglandHow humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Lisa Clemson (@Lisastaffs2018) reported from Stafford, EnglandHas anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone
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wendy lainton (@lainton70) reported from Tean, England@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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heather johnson (@ethj1502) reported from Stoke-on-Trent, England@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, EnglandHow humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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𝖎𝖟𝖟𝖞 (@izzymotogp) reported@tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.
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Justine (@bean0509) reportedMan I was so happy to be going to @tescomobile when my o2 contract ended but the whole system is terrible!! Terrible customer service, I’ve had a nightmare!! Customer service will always win over price!
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Dave (@DjPre) reported@tescomobile is your web system and uncaring customer care line really set up to prevent formal complaints from being raised. Concerns regarding fraud, GDPR and account security being fobbed off with 'fill in an online form', isn't acceptable
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Fizen (@fizenapp) reported@RobertJudd4 @tescomobile Border cells drift is common near coasts, a local eSIM with a fixed network avoids the surprise charges entirely. Glad Tesco credited you.
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Mike Dixon (@PnoTuna) reported@MatB_STFC69 @tescomobile Maybe it's an issue with them?
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KJ (@riverofstardust) reported@tescomobile you've told my mum tonight she can't use her upgraded phone for 3 weeks due to sim change (to smaller sim) but no one told her this when she upgraded? And she was asked 3 times how she got the sim which you sent with the phone!! This is awful customer service
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Sylvia Travers (@sylvia_luisa) reported@tescomobile Hi, help please! My mum recently moved from Vodafone to Tesco Mobile and there seems to be a stuck port type issue. Numbers from Vodafone can’t call her. She can phone them but incoming calls are blocked. Can you help?
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loobylou (@loobylambchop) reported@tescomobile It's ok Zoie it is all sorted now the last lovely lady sorted it for me and gave me the info very quickly, please just make sure all your operatives are properly trained because 1 out of 5 isn't great is it. Also the attitude of no 3 towards a customer needing help was appalling
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Carlo Gibbs (@carlogibbs) reportedAbsolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.
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Orson (@Orsonkartt) reported@tescomobile Hi Harry. I was hoping that the service I’m paying for would provide a reliable service That’s not the case