Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stone, Staffordshire, England 02/13/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stone, Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStafford Internet

Community Discussion

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Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • Lisastaffs2018 Lisa Clemson (@Lisastaffs2018) reported from Stafford, England

    Has anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • ethj1502 heather johnson (@ethj1502) reported from Stoke-on-Trent, England

    @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ScunnyLUFC Paul Cunningham (@ScunnyLUFC) reported

    @tescomobile My contract ended 8/3/23. I'm still connected and being charged against my wishes. How hard is it to cancel ?.

  • Chris_Rayner Chris Rayner (@Chris_Rayner) reported

    @tescomobile are unable to do a simple number port! 3 SIMs ported in today, 1 has data, 2 don't. All I get is 'issue will be fixed in 24 hours' and a days refund. Pathetic. I had data whilst at @iD_Mobile_UK, now I don't

  • Jim_Hulbert Jim Hulbert (@Jim_Hulbert) reported

    @tescomobile Great customer service to make my Mum wait at the end of the phone indefinitely, waiting for you to call, only for the outcome of the call to be generic advice that she has already followed multiple times to no avail. Stop taking your customers for idiots.

  • paulhicksuk Paul Hicks (@paulhicksuk) reported

    Day 6 since the date you told me my number would transfer @tescomobile and still not done. 6 days of missed calls, 5 calls to “customer care”, no-one ever calls back or seems to take any responsibility for solving. Appalling customer experience.

  • jayleeson04 Jayleeson04 (@jayleeson04) reported

    @tescomobile Hi, how long does a temporary number last until I will have my old number transferred to my SIM? I was told today to put the new SIM into my phone once my old SIM said ‘no service’ so that’s what I did, but my temporary number is still on this SIM?

  • CheesyPeasAgain Ed English (@CheesyPeasAgain) reported

    Still waiting 9 days down and no contact from @tescomobile

  • Jim_Hulbert Jim Hulbert (@Jim_Hulbert) reported

    @tescomobile I've DMd you the details. The latest is your customer service team rang my mum, cut her off mid call and then left a message telling her to call the generic 4455 number again! Going round in circles. Do your bereavement team receive no training at all?

  • CairnduffJim Jim Cairnduff (@CairnduffJim) reported

    @tescomobile Sorry Chris, but this is a very poor response from Tesco. People need to know what will offered regarding roaming,so they can make an informed choice to stay with Tesco or move to another supplier who is offering roaming.

  • GrimeyDubya Graeme (@GrimeyDubya) reported

    @tescomobile it’s now 9 days of not being able to change my safety buffer. Surely it can’t be difficult to get your tech team to “debug” it to find the issue. Come on guys , ombudsman getting copied next .

  • stefan_costen Stefan Costen (@stefan_costen) reported

    @tescomobile do you have an outage in Margate?