Tesco Mobile Outage Report in Stone, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (40%)
-
Total Blackout (31%)
-
Internet (22%)
-
E-mail (5%)
-
Wi-fi (2%)
-
TV (1%)
Live Outage Map Near Stone, Staffordshire, England
The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Stafford |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
-
Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
-
Cher
(@forgetfulcher) reported
from
Armitage with Handsacre, England
@hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡
-
heather johnson
(@ethj1502) reported
from
Stoke-on-Trent, England
@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
-
Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
-
Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
-
wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
-
Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
-
Lisa Clemson
(@Lisastaffs2018) reported
from
Stafford, England
Has anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone
-
Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
-
wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
-
Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
-
wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Georgia Cambridge 💙💛
(@Georgiagiraffe) reported
@tescomobile thank you for closing my account but as I’ve tried to cancel it myself since November, not used the phone since then, yet you tell me I owe £25! Then asking me how I’d like to pay it?!
-
Tasha Gregøry 🏳️🌈
(@tishkebab1983) reported
@tescomobile we recently switched our daughters phone over and sent off a PAC code to yourselves for her to keep her number she had a text saying there’s a problem with the request what do we do now?
-
Lindsay Brunt
(@Lindsay_Brunt) reported
@APhillips1962 @tescomobile Contact @Ofcom this is only way I got responses. Still poor though
-
roberta paterson
(@berta_pxx) reported
@tescomobile I have just been told there is issues and may take longer than 24 hours..
-
Dan Kahn
(@danjkahn) reported
@tescomobile Presumably if I tried to upgrade one of my existing contracts I’d have the same issue?
-
Lizzie Young
(@LizzieY56579426) reported
@tescomobile Still waiting to be contacted about my missing delivery. Been waiting since Dec 22nd. Does no one work at Tesco Mobile anymore? Awful customer service
-
Lindsay Brunt
(@Lindsay_Brunt) reported
@Ofcom 8 weeks today since complaint started - no call back as promised. Email from @tescomobile monday as instructed by ofcom but no replies or calls since... called up to enquire and again poor customer service and no manager or team leader to speak too. how do i go forward @Ofcom ??
-
Dan Kahn
(@danjkahn) reported
@tescomobile @juliagoolia1982 If this can’t be fixed then I’ll be setting up this new contract elsewhere and taking my 3 existing contracts with me. The most concerning thing is that no one who works for you has a clue what the issue is. I’ve even offered to share my equifax report to prove it all matches!
-
Kokotxas
(@Kokotxas1) reported
@tescomobile Routinely losing signal and arranged replacement SIM. Removed and cleaned old SIM and now getting no signal at all. Using Pixel 4. Is there anything wrong with your local coverage? This has been happening for months, restart usually resolves.
-
Andy Phillips
(@APhillips1962) reported
@Lindsay_Brunt @tescomobile Have had that many promised call backs that never happen rang 4455 last night told it wasn’t on record to ring me lol can’t make it up this week alone two messages from care team to concerns team I sent three emails no response