Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

Problems detected

Users are reporting problems related to: phone, total blackout and internet.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stone, Staffordshire, England 12/11/2025 09:20

December 11: Problems at Tesco Mobile

Tesco Mobile is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (27%)

    Total Blackout (27%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Exposed62 Exposed6 (@Exposed62) reported

    @PaulLam23454655 @tescomobile Stop lying it’s still **** coverage @tescomobile

  • Emzbradoxx Emily (@Emzbradoxx) reported

    @tescomobile hi, my phone is not loading anything on the internet. The wifi works fine on my laptop but my phone isn’t (I didn’t buy my laptop from Tesco but I did buy my phone from here). My wifi is virgin media. Is there anything I can do to fix it? Thanks

  • Exposed62 Exposed6 (@Exposed62) reported

    @tescomobile LEE from your concerns team is obnoxious and rude I really don’t understand how you hire these people shocking. Hard working paying customers like myself have to put up with service like this shocking and we live in the 2021 no way stay away from @tescomobile

  • CharlotteAtFPP Charlotte Guest (@CharlotteAtFPP) reported

    @tescomobile Tried that. Twice. They cancelled my order. Did it again and it keeps saying the card details don’t match when they do! This was the best deal with cashback and i’m now forced to find another provider, so you’ve lost a customer because your system is flawed!

  • Exposed62 Exposed6 (@Exposed62) reported

    @FOS_Objectors Yes I definitely will @financialombuds you never help with @tescomobile they need to be SHUTDOWN

  • kathlansdown Katherine Smyth (@kathlansdown) reported

    @kellylizzy81 @tescomobile Finally had this problem fixed on August 2nd! CRAZY!!!

  • meggzzie Megan (@meggzzie) reported

    @tescomobile hi, I had a technician find an issue with my phone today which was to do with the 4g calling. He said its not properly registered and the signal is far poorer than it should be so suggested I speak to yourselves.

  • JAMCaved Joey (@JAMCaved) reported

    @Tesco @tescomobile buy a handset via Tesco mobile, it will magically tell you it’s nothing to do with them when they cancel the order and don’t refund, because that’s from Tesco direct…WHO DON’T EXIST OR HAVE A HELPLINE! You’ve done this to us twice. Time for small claims court

  • Tesco Tesco (@Tesco) reported

    @JAMCaved @tescomobile Hi there, I'm so sorry about this. If it's a pay monthly it's tesco mobile but if it's pay as you go out product support team here can help. Would you like me to check the order for you if it's pay as you go? Thanks, Keli

  • eddygraham39 Eddy39 (@eddygraham39) reported

    @tescomobile got a 5g iPhone 12 in 5g areas im not getting a signal. I was told I didn’t need to change plan or sim. Is that correct?