Tesco Mobile outages and service status in Stone, England
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Stone, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Stone, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Stone, England
The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
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Phone | 1 month ago |
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Stoke-on-Trent
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Internet | 1 month ago |
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Newcastle under Lyme
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TV | 3 months ago |
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Stoke-on-Trent
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Internet | 4 months ago |
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Stoke-on-Trent
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Total Blackout | 7 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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wendy lainton (@lainton70) reported from Tean, England@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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Lisa Clemson (@Lisastaffs2018) reported from Stafford, EnglandHas anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, EnglandHow humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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wendy lainton (@lainton70) reported from Tean, England@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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wendy lainton (@lainton70) reported from Tean, England@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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heather johnson (@ethj1502) reported from Stoke-on-Trent, England@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, EnglandHow humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Cher (@forgetfulcher) reported from Armitage with Handsacre, England@hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, EnglandDisgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England@tescomobile your customer service is shocking! I will be finding another provider now!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Gorski (@gorski_jul22122) reported@tescomobile Are you kidding, I’m paying for a phone I never ever received and you confirm DPD returned it to you. Phone ordered 04/01/2026. I’ve done 12 messages/emails/calls and an in store visit. Each time being told it will be sorted out. Still have n my account. Pathetic service.
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EuroTrucker (@trucker_euro) reported@tescomobile I would like to cancel my sim please
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Marie Hobson (@MarieHobson) reported@tescomobile Are you able to follow me? As the link doesn't work and I think this might be why
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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Happy Moog 💙🍎 (@HappyMoog) reported@MartinSLewis An idea fora new show. Best and worst customer services; Best M&S and Fenwicks. Worst @DPD- it’s impossible to speak to a person so no resolution and @tescomobile misinformed and ignored even by the CEO team. Complaints made take 28 days not even a ref given
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Sam Horne (@SHN51989) reported@tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now
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chris (@chris75owl) reported@tescomobile Internet signal been awful for 36 hrs in the sheffield s5 area pls sort it pls. Paying money for a service that you are not providing.
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Mark Chinery (@Chiners_68) reported@tescomobile why do you not support number sharing for Apple Watches? I’m going to have to move to another provider who supports this who’s is a pain.
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💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported@tescomobile Absolutely SHITE when dealing with Vulnerable Pensioners struggling to deal with them.. Ignorant. dismissive, RUDE
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Chiara Quinn MBCI (@ChjaQuinn) reported@tescomobile Wasting my time here, Tesco Customer Service is useless they haven’t even bothered to read this. Total waste of time