Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stone, Staffordshire, England 03/18/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stone, Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStafford Internet

Community Discussion

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Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • ethj1502 heather johnson (@ethj1502) reported from Stoke-on-Trent, England

    @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 0Pinger Pinger (@0Pinger) reported

    @tescomobile Turns out its your default DNS servers at fault, forced use of googles 8.8.8.8, once i did could get back online with no issues. Did a secondary test and rest back to default DNS and pack to pages not loading or timing out

  • wek04 Wendy Kimber 💙 (@wek04) reported

    @tescomobile having issue with connecting to Internet via my data, suddenly being asked for O2 password? Never happened before. And can't get onto chat either to try and resolve. Can send receive text/call. Any ideas?

  • baileybug1986 Lou (@baileybug1986) reported

    @tescomobile Incoming calls are fine. My husband is having the same issues, he is also with Tesco. Don’t know about anyone else

  • denisebeighton Denise Beighton (@denisebeighton) reported

    @tescomobile customer service an absolute joke!!!

  • RABCJ R4q3l (@RABCJ) reported

    @tescomobile @Tesco perhaps together you can help me? I have Clubcard plus, double data was with a number that has now left Tesco, would like to move it to a number you still supply. Feel like pass the parcel trying to get this done. Please help!!

  • X2Dean Dean (@X2Dean) reported

    @tescomobile found a mobile phone with one of your sims in. The phone is water damaged and will not light up screen so no way to see any emergency contact info.

  • dmh_872 Darren Hocking (@dmh_872) reported

    @tescomobile Yes... Surely as this is a rural area it shouldn't be that busy! Are you absolutely sure the network is not at fault?

  • ConnorMcUK1 Connor McNamara (@ConnorMcUK1) reported

    @tescomobile my signal has gone shite the past few days you all good? X

  • AmiBrundle Cosplays Empress (Ami) (@AmiBrundle) reported

    @tescomobile We were told that would be yesterday. But we have been told a lot. Like one person said you could change the delivery address and one couldn’t. One person told us to go talk to dpd. we’re told again to ring back this morning. And no told not till February. Great customer service.

  • DebbyJWatson Deborah Watson (@DebbyJWatson) reported

    @tescomobile …I am an existing customer please could you explain why there is a deal on line which offers 30GB for £11 (12mths) if you have a clubcard but your call centre state it is only available on 24month contract?