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Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Stone, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

CityProblem TypeReport Time
Stoke-on-Trent Internet 10 hours ago
Newcastle under Lyme TV 2 months ago
Stoke-on-Trent Internet 2 months ago
Stoke-on-Trent Total Blackout 6 months ago
Stoke-on-Trent TV 9 months ago
Stoke-on-Trent Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • lyndzcherry
    Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • forgetfulcher
    Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sambakey
    Sam Clark (@sambakey) reported

    @tescomobile If she makes a lot of calls that aren’t answered could this have caused issues on her account with you? My daughter had problems with you few yrs ago with sending lots of texts which took us ages to sort

  • BiLionLeon
    Leon Lavender (@BiLionLeon) reported

    So in my recent email complaint I mentioned that I've been able to get a new passport using the deedpoll @tescomobile rejected, but they totally ignored that, so I've repeated my question. I'm interested to see if they give an actual answer or continue to dance around it.

  • karlrog3
    Karl Rogers (@karlrog3) reported

    @tescomobile You are joking its the best. I am on holiday and cannot log into anything unless i am on wifi. Tried customer services who asked for info about my bill, which i cannot get onto!! What a joke..... cannot wait to leave and go to a proper network and take my family with me.

  • unique49650262
    unique (@unique49650262) reported

    @tescomobile I called the team but they said that they needed to speak to referrals? Then said I’d been declined but I never got to the part of being credit scored so I’m confused

  • Elmodfz
    Becky (@Elmodfz) reported

    @tescomobile @O2 There is something wrong with the 4G in my area, it's quite localised but on both Tesco and O2 contracts everything that uses data is loading very slowly, or not at all. Been like it all day! I live opposite phone masts so one is having an issue.

  • Elmodfz
    Becky (@Elmodfz) reported

    @tescomobile I am with you yes. It was working this morning but now it isn't. Which is the same time as yesterday I noticed it was having issues.

  • johnd_uk
    John For A Free Scotland🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@johnd_uk) reported

    @tescomobile You don't run your own network though -who do you piggy back onto - Vodafone, EE, BT?

  • sambakey
    Sam Clark (@sambakey) reported

    @tescomobile She phones my brother most days, he doesn’t answer to save her credit but rejects her call then phones her back. Should she be charged the 10p charge for this as we’re fairly certain she never used to be.

  • PWW3367
    Peter Wyatt (@PWW3367) reported

    @PrezzUk @tescomobile Lucky you! My experience of customer care is very different

  • MrRibena1
    Mr Ribena (@MrRibena1) reported

    @CarolineFlint I'm only asking because I've had shocking intrusive experiences whilst logged onto HMG LA DMBC Council+Library WiFi in 2017 using a 3rd Gen Moto G smartphone via @tescomobile network.......