Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stone, Staffordshire, England 12/09/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (27%)

    Total Blackout (27%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jen00168027 SheSaid (@Jen00168027) reported

    @tescomobile Whilst on the phone to your customer services for an hour trying to cancel my contract and go to PAYG, they cut my network while I was talking now I'm unable to log into apps etc and they haven't swapped it to PAYG like I asked.

  • baldelectrician Stewart McLintock (@baldelectrician) reported

    Just left @tescomobile after 13 years, no point in staying if there is no USP. Off to a cheap virtual operator and reducing my monthly bill by 67% Would have been happy to stay but the pants level of customer service (abroad) made my mind up for me

  • stardustkatie Katie 🏳️‍🌈 (@stardustkatie) reported

    Went through 5 online web chats with @tescomobile, got kicked out of 4 of them without a resolution then the 5th told me I had to phone customer care

  • youknowit0609 Quidonneuncoup 🌈 🏳️‍⚧️ 🇪🇺 (@youknowit0609) reported

    @tescomobile - what is the point if a tracking number from @DPDgroup_news that is never recognised! Its bad enough you do not offer a collect service in the 21st Century,

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @xXTHLXx @tescomobile Am afraid your stuck for another 2-3 years of hell! They are aware the signal is poor but failure to help or resolve the issue :(

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @APhillips1962 @tescomobile There a joke!! how is £10 off our bill going to resolve signal? haha they are the worst network and customer service going! ive emailed the CEO but getting responses back from their 'advisor' instead - they cant face the issue themselves!

  • iburnett96 Imaan Burnett (@iburnett96) reported

    @tescomobile I have no network whatsoever not just data.

  • mastodonbarky Carly 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mastodonbarky) reported

    @tescomobile As you can see, there is no issue with my credit file, I checked Equifax via ClearScore too. There are no issues. So 31.99x 36. £1151 loss because you can’t be bothered to check if there is an issue. No probs.

  • stardustkatie Katie 🏳️‍🌈 (@stardustkatie) reported

    So I had to call again and now I have a legend actually escalating the issue with the @tescomobile fraud team. It was bad enough having my identity stolen but it's now taken 3 months for Tesco to rectify it which prevents me from applying for any other credit.

  • ZacharyBirchley Zachary (@ZacharyBirchley) reported

    @TescoMobile I’m disappointed with the service I’ve received. I have been a customer for 2months &my contract hasn’t worked since I purchased it. I’ve contacted customer service many times &have not reached a resolution. I expect better from a major company. #disappointed