Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stone, Staffordshire, England 02/12/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stone, Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStafford Internet

Community Discussion

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Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • Lisastaffs2018 Lisa Clemson (@Lisastaffs2018) reported from Stafford, England

    Has anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • ethj1502 heather johnson (@ethj1502) reported from Stoke-on-Trent, England

    @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • GoldringI GoldringI (@GoldringI) reported

    @tescomobile (2/2) The only phone call I've been able to receive is the one from the previous customer service person. I have received no text messages. My phone is an Oppo A94 5G.

  • Sarah_Lady Sarah Lady💙 (@Sarah_Lady) reported

    Anyone on #tescomobile used it abroad recently? Useless guides on their site just say ‘turn off data and use Wi-Fi’ which doesn’t help me understand how much it’ll cost.

  • _DennisJ_ Dennis Josefsson (@_DennisJ_) reported

    @civetta @tescomobile That's really bad.

  • donna70352225 donna (@donna70352225) reported

    @tescomobile The call back was meant to come Wednesday around 11am which never came. I very disappointed im not getting a good service since I have been a customer for yrs. now the deal I wanted has ended.

  • Spb20Sp SPB17 (@Spb20Sp) reported

    @tescomobile how do I cancel my contract with you?

  • GoldringI GoldringI (@GoldringI) reported

    @tescomobile (Apologies for not getting back to you sooner.) I haven't talked to customer care in the meantime, no. The contact gap is just a combination of me giving a decent amount of time for whatever the previous customer service person did to work, and me being busy. (1/2)

  • Wayneyboy85 Wayne Kinder (@Wayneyboy85) reported

    @tescomobile Completely unacceptable!! Tesco cut your old SIM off 1 day after sending a new SIM, even though they send it standard post! It's now 4 days without any service. Can't even ring them as I don't have a network to ring them off! Using public WiFi in town. So stressed!!!

  • pyscho_penguin Sarra (@pyscho_penguin) reported

    @Fredrob10 @tescomobile Well I can use Wi-Fi calling on mine no problems

  • fickle100 Fred Fickle (@fickle100) reported

    @tescomobile why is Web chat not working for the last couple of days.

  • donna70352225 donna (@donna70352225) reported

    @tescomobile disgusted in Tesco mobile customer service!! I was in store to get 4 sim only deals on Tues. they tried 6 times to get it verify! Tesco had a new operating system starting that day. Called n again still could verify. I’ve had a account 15yrs. Still waiting call back