Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stone, Staffordshire, England 02/06/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stone, Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStafford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • toffeesi Si Harwood (@toffeesi) reported

    @tescomobile counting down the minutes till my contract expires......never again. 2 cups and some string has better connectivity!!!

  • vannerbird ☀Ange☀️ (@vannerbird) reported

    @tescomobile Just ordered a new sim card. Assistant said while the new sim is on its way to me service will cease until my new sim arrives. I thought the service was only interrupted during the actual swap? Could you clarify which is right…thanks.

  • denise006 Denise Dormer (@denise006) reported

    @tescomobile I had to cancel an upgrade so returned the phone but have been charged for it. I have not been refunded for either the upgrade or phone. I have been assured 3 times that the money is on it's way. I have been trying to sort this since November 2022. Please help me.

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile Absolute rubbish. After retrieving husband's phone number of over 20 years, now back to temporary number. Advice: do not get a Tesco Mobile phone. If there's a problem you are totally buggered.

  • Rob_C_Allen Robert Allen (@Rob_C_Allen) reported

    @tescomobile is that correct Tesco never increase your mobile bill, as long as you have a contract with Tesco?

  • Jamericco James C (@Jamericco) reported

    @tescomobile And also do we know, please, why other customer service channels (namely webchat and the CS line) haven’t been able to give the same instant, assuring reply?

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @chrisukamor @tescomobile @clairefweir I wouldn’t bother - I have sent multiple emails to Claire over my complaint and never get a response. If CEO doesn’t care about customers then why would her staff? #shambles

  • ThomasHCarson1 Thomas H Carson (@ThomasHCarson1) reported

    @tescomobile Trying to call the Surgery.... issue with the network and my health. These things happen . I'm sure you will do your best. Please hurry though.

  • Pandapops76 Ally (@Pandapops76) reported

    @tescomobile Is the network down? Can’t make it receive calls or send texts #tescomobile

  • sparxinleeds Craig J Parker 🇪🇺 🇬🇧 (@sparxinleeds) reported

    Hey support @tescomobile Something wrong with your network in the Leeds area? Can't call out, cant receive calls inward.. Have restarted the phone, no joy.