Tesco Mobile Outage Report in Stone, Staffordshire, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (56%)
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Internet (27%)
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Total Blackout (10%)
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E-mail (4%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Stone, Staffordshire, England
The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Stafford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Lisa Clemson
(@Lisastaffs2018) reported
from
Stafford, England
Has anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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heather johnson
(@ethj1502) reported
from
Stoke-on-Trent, England
@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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Cher
(@forgetfulcher) reported
from
Armitage with Handsacre, England
@hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Cunningham
(@ScunnyLUFC) reported
@tescomobile My contract ended 8/3/23. I'm still connected and being charged against my wishes. How hard is it to cancel ?.
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Chris Rayner
(@Chris_Rayner) reported
@tescomobile are unable to do a simple number port! 3 SIMs ported in today, 1 has data, 2 don't. All I get is 'issue will be fixed in 24 hours' and a days refund. Pathetic. I had data whilst at @iD_Mobile_UK, now I don't
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Jim Hulbert
(@Jim_Hulbert) reported
@tescomobile Great customer service to make my Mum wait at the end of the phone indefinitely, waiting for you to call, only for the outcome of the call to be generic advice that she has already followed multiple times to no avail. Stop taking your customers for idiots.
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Paul Hicks
(@paulhicksuk) reported
Day 6 since the date you told me my number would transfer @tescomobile and still not done. 6 days of missed calls, 5 calls to “customer care”, no-one ever calls back or seems to take any responsibility for solving. Appalling customer experience.
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Jayleeson04
(@jayleeson04) reported
@tescomobile Hi, how long does a temporary number last until I will have my old number transferred to my SIM? I was told today to put the new SIM into my phone once my old SIM said ‘no service’ so that’s what I did, but my temporary number is still on this SIM?
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Ed English
(@CheesyPeasAgain) reported
Still waiting 9 days down and no contact from @tescomobile
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Jim Hulbert
(@Jim_Hulbert) reported
@tescomobile I've DMd you the details. The latest is your customer service team rang my mum, cut her off mid call and then left a message telling her to call the generic 4455 number again! Going round in circles. Do your bereavement team receive no training at all?
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Jim Cairnduff
(@CairnduffJim) reported
@tescomobile Sorry Chris, but this is a very poor response from Tesco. People need to know what will offered regarding roaming,so they can make an informed choice to stay with Tesco or move to another supplier who is offering roaming.
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Graeme
(@GrimeyDubya) reported
@tescomobile it’s now 9 days of not being able to change my safety buffer. Surely it can’t be difficult to get your tech team to “debug” it to find the issue. Come on guys , ombudsman getting copied next .
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Stefan Costen
(@stefan_costen) reported
@tescomobile do you have an outage in Margate?