Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stone, Staffordshire, England 02/22/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stone, Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStafford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JanetHoney12 Janet Honey (@JanetHoney12) reported

    @tescomobile Hi I have had my phone a little longer than 30 days, the phone is useless won’t switch off, can’t receive mails or calls, have explained that I have a bad heart and need a phone in emergency and Tesco were rude and didn’t want to know

  • CCBREES caitlyn (@CCBREES) reported

    I wish @tescomobile would let me off my early upgrade fee of £70 😢 I’m a loyal customer after all 😭

  • Luca4 Richard Merry (@Luca4) reported from East Grinstead, England

    @tescomobile Hi I have an 86 year old who is currently shielding,has been waiting 14 days for a working code to unlock his phone, no one in your "customer service" dpmt can help, he is without communication with hospital/doctor. This is absolutely shameful "service"

  • Lcarnall1 Leah Carnall (@Lcarnall1) reported

    @tescomobile my allowance should have reset at midnight (14th) but only my data has. My minutes and texts still say I’ve used them. Any help?

  • aburp abu (@aburp) reported

    @ettieeden @tescomobile @crisis_uk You seem to have an issue where you are sick of seeing the plights of black community being highlighted. Please explain the point i missed

  • swiftdasher Steven 'Dasher' (@swiftdasher) reported

    @tescomobile @crisis_uk iMO this money will not go to homeless people, it will go to pay the exorbitant London salaries of "charity" staff first and foremost. After which they will pay their advertising bills and website costs. Actual homeless people will be well down their list of priorities.

  • JanetHoney12 Janet Honey (@JanetHoney12) reported

    @tescomobile I have a I phone 11 which is completely dead and no use, I have had it 3 months. I took it back as I have a serious illness and need a phone for emergencies, took my phone back to Tesco and explained and said tough we can’t help. Appalling service

  • JanetHoney12 Janet Honey (@JanetHoney12) reported

    @tescomobile Where did I ever say my phone wouldn’t switch on? Can’t even read a message, how do we expect Tesco to sort a phone problem?

  • BroadCaroline Caroline (@BroadCaroline) reported

    @tescomobile Thanks Jade, but this response is getting a bit tired now, it seems to have been the stock response for at least a year. Generally, I've been really happy with the service, but it's a bit behind the times.

  • powellct Colin Powell (@powellct) reported

    @YardleyShooting At the risk of hijacking your post, @tescomobile have excellent customer service too.