Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stone, Staffordshire, England 12/18/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • marciovmenezes Marcio Vidal (@marciovmenezes) reported

    Called Customer Service and after more than 40 minutes to hear someone will open an INVESTIGATION and this will take 3-5 days. So no REFUND, NO Phone. I am very frustrated. The feeling is Tesco Mobile scammed me. What I should do? @tescomobile

  • Thumbqueen Mmm (@Thumbqueen) reported

    @tescomobile why have you sent my phone back from repair?!?! And not sent the charger back?!?! Does.the phone ACTUALLY charge?!?! If not, I need a replacement phone because 2 months after buying, that is REALLY BAD SERVICE!!!!!!!!

  • marciovmenezes Marcio Vidal (@marciovmenezes) reported

    @tescomobile When I opened the box, wasn't the iPhone 12 and was some "Square Readers" £20-"30 which seems like some payment method device. I raised the question to Chat Online from Tesco mobile website Customer service, so far 45 minutes and no resolution.

  • ian19740 Ian Hunt (@ian19740) reported

    @tescomobile Hi there I've left tesco mobile but still waiting for my unlock code for my huawei handset after 2 weeks please help Thanks

  • copperlust Brooklyn. (@copperlust) reported

    @tescomobile How would my 4g issue be to do with the phone or the sim? Surely it’s your issue if it’s signal, no? I’ve tried customer support and I needed help a few months ago and received nothing.

  • marciovmenezes Marcio Vidal (@marciovmenezes) reported

    @tescomobile Called Customer Service and after more than 40 minutes to hear someone will open an INVESTIGATION and this will take 3-5 days. So no REFUND, NO Phone. I am very frustrated. The feeling is Tesco Mobile scammed me. What I should do?

  • dozydora99 janet forbes (@dozydora99) reported

    @tescomobile Thanks but thats not good for me. I need it setting up. I definitely need the problems looking into as it is getting worse.

  • gooutdancing32 North of the Wall (@gooutdancing32) reported

    @tescomobile I’ve tried to do this a few times but I want to donate it and it won’t let me do it without putting a recipient on with email details. Could you advise how to do it. Crisis are pretty unhelpful and could learn a thing or two from your fantastic customer service

  • dupebalogun dupebalogun (@dupebalogun) reported

    @tescomobile JG spent 7 mins asking me for my name/DOB/Security. I waited 2min in btwn answers. I had to chase as went quiet. I have three lines.... No useful information after 20mins of no success I decided to let him know I'll call up on 4455 or go into a shop. Poor service

  • luppies1 Baba Sutan Ari Pano (@luppies1) reported

    @tescomobile I called them twice today and have told them. They were emailing someone to reactivate my phone. It hasn't happened and i have no access to my phone or data. Thst is why im not on Twitter telling my story and how i am now a victim of incompetence. I have family care issues