Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stone, Staffordshire, England 02/02/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stone, Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStafford Internet
United KingdomStoke-on-Trent Internet

Community Discussion

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Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisKn80367018 Chris Knight (@ChrisKn80367018) reported

    @tescomobile I wish it was that easy to get an upgrade out of you. You’re doing all you can to avoid giving me my due upgrade. Evasive, incompetent, money grubbing. Awful customer service. AVOID

  • elena_mcflurry 🌻🧡Elena McFlurry🧡🌻 (@elena_mcflurry) reported

    @tescomobile Thanks for your kind suggestions, Liz. I did contact my bank, they didn’t quite believe me when I said I couldn’t see any of my transactions over the past 4 months, so just had to close that account and open a new one; only solution. might’ve got hacked when using public wifi.

  • ChrisKn80367018 Chris Knight (@ChrisKn80367018) reported

    @tescomobile I’ve spoken to all your forms of so called customer service and nobody will do anything because I have to wait 72 hours for you to correct the mistake you made on my address change. Next to useless

  • mandinov Martín Andino (@mandinov) reported

    @tescomobile @ThreeUK has been proper *** for more than a year now and the broadband change with payment increase “that will improve signal and connectivity” was bullshit, my interent has been worse since

  • ChrisKn80367018 Chris Knight (@ChrisKn80367018) reported

    @tescomobile You messed up my direct debit then messed up my address change. Then instead of helping tried to sell me a 500 quid phone. On Christmas Eve, if you hadn’t messed all that up it would have cost me £14 to upgrade now I’m being told 27 I’ve never experienced such shabby service.

  • TheJuiceyBrucey Blue Reynolds (@TheJuiceyBrucey) reported

    @tescomobile Yeah the customer adviser said the first time that this has rarepy ever happened. Second time happenning but have been advised it wont again. And yeah im just saying im annoyed that it wasn't made clear that it would end after a month. But apart from that u guys rock!

  • anbealach Anne McMahon (@anbealach) reported

    @tescomobile 80 yr old gentleman upgrades iPhone. Everything transferred to new sim. Phone is locked/ disabled. Tesco customer service” I can’t help you”. He can’t go to a Tesco store. What a shower.

  • Debsyes Deborah Ann Grant (@Debsyes) reported

    @tescomobile My network #Voxu has not increased charges in the 19 months I've been with them. You cannot make claims if you can't substantiate them. I didn't ask for your your advert.

  • MarknSid Mark E (@MarknSid) reported

    @tescomobile No. Not had WhatsApp go down on me at any time. 🤔

  • JoolsEdenBrown Jools Eden-Brown (@JoolsEdenBrown) reported

    @tescomobile I've ended up lending my mobile phone to my husband as he changed his contact with you and has no service for a week now. Not good.