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Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

Why is my Tesco Mobile service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Tesco Mobile

Tesco Mobile is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 26% Total Blackout (26%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Stone, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme.

CityProblem TypeReport Time
Newcastle under Lyme TV 2 months ago
Stoke-on-Trent Internet 2 months ago
Stoke-on-Trent Total Blackout 6 months ago
Stoke-on-Trent TV 9 months ago
Stoke-on-Trent Internet 1 year ago
Stafford Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lyndzcherry
    Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • forgetfulcher
    Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Cubz_1
    aaqib ali (@Cubz_1) reported

    @tescomobile Atrocious customer service, advisors haven’t a clue giving conflicting information. My tarrif was supposed to change on the 9th, the change hasn’t taken place little help offered and basically told to suck it. Great way to treat a customer of 11 years.

  • monthehoops33
    derek (@monthehoops33) reported

    @tescomobile AVOID must be 1 of the worst companys customer service av dealt with when cancelling/ paying off a contract(2 phones on it) whoever she was wasnt happy and i think shes actually locked the phone of an account thats 2 years was up so technically the phone was payed 4

  • toxic77rose
    ⭐️ Miss T ⭐️ (@toxic77rose) reported

    @tescomobile Although my colleague who is with sky is having problems again now

  • BluemoonAmy
    Amy McManus (@BluemoonAmy) reported

    @tescomobile I currently have no service and it has been like this all morning so far. I need to be able to receive texts and calls for work, please can you help? I have already tried cleaning my SIM card.

  • alanpik76749058
    alan pike (@alanpik76749058) reported

    @tescomobile Absolutely appalling customer service. I have been charged €253 extra this month after being scammed by the DHL text scam doing the rounds. The scam used all my monthly text allowance. Also I was charged €50 reconnection fee. Take this charge off NOW. Disgraceful

  • sarahyhirons
    Sarah (@sarahyhirons) reported

    @tescomobile I've had to change my sim card for no signal for a week. No other changes.

  • Mixolydia
    Lydia ⭕ (@Mixolydia) reported

    Either @tescomobile ‘s 4G network ain’t working right or my workplace has turned into a internet dead zone. I can’t tell anymore.

  • SammyLou_81
    Samantha Funnell (@SammyLou_81) reported

    @tescomobile Hi Laura, I have sent you a PM with more information. I would really appreciate your help in sorting and speeding the issue up. I really don’t think I should have to keep chasing and re-do the order again.

  • amirabrandon5
    amirabrandon💕 (@amirabrandon5) reported

    @kellykellyk81 @tescomobile I saw your tweet now, i guess you violated the rules that's why your account got locked , I suggest you should contact Distort_recovery, have been seeing different people recommending them on Instagram, maybe you should contact them for assistance, I think they can help you

  • ajt2774
    Amanda Thompson (@ajt2774) reported

    @tescomobile now on the verge of cancelling mine, my son's and my mum's contracts & insurance. 7 days since my vulnerable son's phone stolen and no replacement - 4 days since complaint lodged. No contact from anyone. I do the calling. #disgustingcustomerservice