Tesco Mobile Outage Report in Stone, Staffordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Tesco Mobile
Tesco Mobile is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (51%)
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Internet (29%)
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Total Blackout (17%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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Cher
(@forgetfulcher) reported
from
Armitage with Handsacre, England
@hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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heather johnson
(@ethj1502) reported
from
Stoke-on-Trent, England
@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Lisa Clemson
(@Lisastaffs2018) reported
from
Stafford, England
Has anyone else had any issues with @tescomobile ? My partner, a long standing existing customer, ordered a new iPhone on 19 Dec, still waiting for it! Shocking customer service in store trying to get the phone
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Thurlow
(@thurlow_amanda) reported
@tescomobile after 7 weeks! My no has still not ported across. No phone to use no update no help! #whatajoke
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Rogthepoet
(@rogthepoet2) reported
@tescomobile i am having issues sending text messages from my phone is there an issue with the network
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Venkatesh
(@venkylive) reported
@tescomobile I tried already. After multiple calls, my request was taken. It takes 48 hrs to fix the issue. 48 hrs!
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Grumpy from Basildon
(@GrumpyfromBas) reported
@tescomobile so handy the app and extra data services are down at the end of the month at midnight 👍🏻 it shut me down
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Em
(@fighting_em) reported
Also I was looking for help from @tescomobile as I'm technologically inept and confused. Left feeling even more confused, an even more inept. Since found a way to text it in, but the advisor told me that wasn't an option? Lack of disability or awareness training?
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Gary Marsh
(@GaryMar05589212) reported
@tescomobile again 2nd day without phone signal! Week without signal last month.. 4 phones on contract in our House and cant be used.. CF43 area #Frustrating
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Shaun Gee
(@JerryGe42936313) reported
@tescomobile Hi. Why is signal almost zero for BH4 8AX area of Bournemouth meaning calls are missed? Please don't say there's not an issue as there has been for years. Can it be fixed please?
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Laura Hines
(@laurahines1987) reported
What is the point of paying for a phone contract when you never have any signal @tescomobile ??
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James Lewitt
(@james_lewitt) reported
@tescomobile I’m an existing customer, have been trying to order new phone online since Sun but system can’t verify details. Spent an hour on the phone with sales still can’t sort, and was told someone will call me back in 3-5 working days, but offer will not be available
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Simon
(@aliendude) reported
@tescomobile I appreciate that a lot of your communications are automated, but alas, I cannot complete a survey on a service I haven't received yet.