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Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

Why is my Tesco Mobile service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Tesco Mobile

Tesco Mobile is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Stone, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme.

CityProblem TypeReport Time
Newcastle under Lyme TV 2 months ago
Stoke-on-Trent Internet 2 months ago
Stoke-on-Trent Total Blackout 6 months ago
Stoke-on-Trent TV 9 months ago
Stoke-on-Trent Internet 1 year ago
Stafford Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lyndzcherry
    Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • forgetfulcher
    Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • luppies1
    Baba Sutan Ari Pano (@luppies1) reported

    @tescomobile Pay as you go??? So now im apay as you go customer. So another call to Tesco. Im now a pay as you go customer.. you can't make up this incompetence. And they say we live in a first world country.

  • wildflxwerluke
    𝐦𝐨𝐥𝐥𝐲 ♡ 𝐥𝐮𝐤𝐞 (@wildflxwerluke) reported

    @tescomobile hi, i’m needing to talk to someone to sort out my payment for this month as it’s late and i’m having financial issues due to the virus

  • ReviewTesco
    Tesco_mobile_ review (@ReviewTesco) reported

    Still no call from @tescomobile the service from this company is abysmal. What they like doing, is wasting your time with ridiculous live chat where no-one can make a decision. Then they say dm us and we will get you a call back utter joke. Legal action coming tick tok

  • Saf786_x
    Safia (@Saf786_x) reported

    @tescomobile I've tried just now but its still not working I my number has gone through as I've been receiving texts yesterday and just received one today. I was supposed to receive a text from tesco mobile within 24 hours when the date it will transfer buts its been two days and not receiv

  • luppies1
    Baba Sutan Ari Pano (@luppies1) reported

    @tescomobile Yes. I must call nack on the 23rd to make sure i have been reverted back to my contract??? So its now my problem.. i must, i must check... pathetic

  • nyashy_
    Nyasha (@nyashy_) reported

    @tescomobile is there an issue with accessing voicemail? Keep dialling 905 only for the line to go dead

  • Beccainskip
    Becca (@Beccainskip) reported

    @tescomobile are you having any issues with your payment platforms today as I’ve been trying to pay my bill and it doesn’t work and my bank has confirmed no issues with the account

  • Saf786_x
    Safia (@Saf786_x) reported

    @tescomobile hi I've just joined your network and kept my phone number by entering pac code by text 2 days ago this morning I cannot text, call or use my data at all please help. I have restarted my phone twice today.

  • AlexEmmett123
    AlexEmmett (@AlexEmmett123) reported

    @tescomobile I’m looking at getting a new contract when I upgraded the person helping told me that because I’m a loyal customer they could take some fee off my contract per month I’m looking to see what deals are available to me now

  • Diddididi64
    Diane Howard (@Diddididi64) reported

    @tescomobile That is useless to me I don’t have a phone as it’s broke so I can’t get a text and as I am not at home receiving care, I have no access to a phone, looks like it will have been me going elsewhere and getting a phone, and cancelling my contract when I can, shame customer lost