Tesco Mobile

Tesco Mobile Outage Report in Stone, Staffordshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stone, Staffordshire, England 02/05/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stone, Staffordshire, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStafford Internet

Community Discussion

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Tesco Mobile Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • forgetfulcher Cher (@forgetfulcher) reported from Armitage with Handsacre, England

    @hypnotistchris @tescomobile @DailyMailUK @GMB @Daily_Express @Telegraph @piersmorgan I've had the same with EE. I was assured we could cancel anytime with similar only. Didn't few years ago and was ok. Now they want 12 months paying. It's all a con... 😡

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • alanwsmithphoto Alan W Smith (@alanwsmithphoto) reported

    @LinnettHill @rfj1966 @tescomobile Same issue with Sky Mobile (O2). If you can, turn on WiFi calling on your mobile so you can make calls while connected to your home WiFi. It’s the only way I have been able to make calls or receive texts while at home.

  • JonnyBWoode JonnyBWoode (@JonnyBWoode) reported

    @tescomobile I have yeah and there's no reason why it shouldn't be working, hence why I thought it a service issue.

  • DunfWonderWoman Carol-Ann Fraser (@DunfWonderWoman) reported

    @tescomobile can someone please get in touch with me to sort out my phones that have been cut off again because of your errors again. I’d like to cancel both accounts as I’ve had enough

  • KK77470 Matthew Arnold (@KK77470) reported

    @benfitter My work phone is on @VodafoneUK - no signal in the city centre but my private phone is on @tescomobile and works fine 👍🏻

  • iwantcandy82 Ria Tonge 🇺🇦 (@iwantcandy82) reported

    @koshernerd @tescomobile It's getting so bad here! This provider doesn't even have WiFi calling (which I didn't know when I signed up to them) thankfully I use WhatsApp so can make calls to certain people. But still it's getting ridiculous! 2+ years of the contract left with them too 😖😖

  • BluTigerrrrrr ‼️ (@BluTigerrrrrr) reported

    @tescomobile please try and resolve this before I’m forced to cancel and get another sim

  • isemann Rodney Isemann (@isemann) reported

    @tescomobile Hi, been with you a number of years. Recently upgraded but there was soap (yes. soap!!) in the box you sent me instead of my phone. Customer Service on the phone says I need to wait 5 days to hear from you at all! Is that correct? Seems bad to me.

  • JohnShiel7 John Shiel (@JohnShiel7) reported

    @tescomobile had terrible service from Tesco Mobile. Trying to sort my Dads phone who is dying in hospital. doesn’t not know his security question and asked me to sort. No one will help without the security answer or escalate the problem. Now can’t speak to his family.

  • WildWest1912 WildWest1912 (@WildWest1912) reported

    @tescomobile I keep seeing about 2G being phased out & advising people to check with service provider as to whether they provide 2G coverage & how wide that coverage is. Has Tesco (O2) any plans to phase out 2G in the future? Obviously don't want to buy phone that will soon be obsolete.

  • iwantcandy82 Ria Tonge 🇺🇦 (@iwantcandy82) reported

    OK @tescomobile what's going on, I've had horrendously bad signal for weeks now and today I've woken up to see "not registered on the network" when I try to make calls and emergency calls only??? No landline so I can't call you! I need my phone working!