Tesco Mobile outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent Tesco Mobile outage reports came from the following cities: Birmingham, Tamworth, and Oldbury.

City	Problem Type	Report Time
Birmingham	Total Blackout	16 days ago
Birmingham	Internet	19 days ago
Birmingham	Internet	23 days ago
Tamworth	Phone	1 month ago
Oldbury	Internet	2 months ago
Solihull	Phone	2 months ago

Community Discussion

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Tesco Mobile Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 15 seconds ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  Natasha (@Natnotanumber) reported 4 minutes ago from Birmingham, England

  @tescomobile fully had me in the neck. How is automated service able to allow me to increase my safety buffer, but cannot allow me to buy an already overpriced data package with that increase. True, every little helps....their bank balance not mine. 🍻

• 
  Brian Moule (@Brian_Moule1) reported 11 minutes ago from Kidderminster, England

  @tescomobile Could I get some assistance please? I regularly am unable to get signal in places where friends/family have strong signal. Also apparently I have 4G but been unable to use my phone today at times Need more than club card points as an apology when this is reoccurring

• 
  Tom (@stowtom2010) reported 37 minutes ago from Solihull, England

  @tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

• 
  The_beefy_one (@Thebeefyone2) reported 38 minutes ago from Woodside, England

  @tescomobile your data service the last few days in Stourbridge/brierley hill area has been abysmal. Seems there’s a few people around here saying the same thing. Ya might wanna look into that…

• 
  John McCoy (@mccoy1875) reported 49 minutes ago from Birmingham, England

  @tescomobile Hi got a sim to put in a tracker as my mom is a wanderer & gets lost. All ok but I can’t set account online as sms sent to number & no way to read on tracker. Is there a solution?

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 56 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EuroTrucker (@trucker_euro) reported 47 seconds ago

  @tescomobile I would like to cancel my sim please

• 
  Colette Houlihan (@Colly_wobbles) reported 3 minutes ago

  Asking @tescomobile If you don't see my credit applied, is this a fraudulent site? You're set up to pay for the online top-up service using your registered card, managed by Mi-Pay Ltd. Mi-Pay has collected the payment from your card.

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 3 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 4 minutes ago

  @tescomobile AGAIN! About the time of update, there is another problem with my phone. Last update I couldn't charge my phone whilst turned on, this update my headphones won't work on most videos except adverts. WHY?

• 
  Ian (@iancharris) reported 6 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  picklemonsterg (@picklemonsterG) reported 7 minutes ago

  @tescomobile 2 weeks now and still Not ported over! If anyone thinking of moving to Tescomobile and uses online banking, Authenticator apps for work study etc. then please don’t use Tesco. Awful service and so inconvenient!

• 
  Paul Varney (@silveryk) reported 7 minutes ago

  Every time I come home from travelling abroad I am immensely frustrated by how crap our phone network coverage is. What would be classed as "developing countries" have far better infrastructure than the UK. Quite honestly its a disgrace @tescomobile

• 
  Colette Houlihan (@Colly_wobbles) reported 8 minutes ago

  @tescomobile I have done it a few times before. Got no help. Wanted me to fill in some forms. Same idiotic response with cust svs on phone.. No help at all. My credit is evaporating with no explanation. Looking for another provider now.

• 
  Jennifer James (@Little_Digital) reported 9 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

• 
  Mike Hadley (@Baggypilot) reported 10 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere