Tesco Mobile outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent Tesco Mobile outage reports came from the following cities: Birmingham, and Walsall.

City	Problem Type	Report Time
Birmingham	Internet	5 days ago
Walsall	Internet	13 days ago
Birmingham	Internet	17 days ago
Birmingham	Total Blackout	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Tesco Mobile Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 6 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  Tom (@stowtom2010) reported 11 minutes ago from Solihull, England

  @tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

• 
  Brian Moule (@Brian_Moule1) reported 13 minutes ago from Kidderminster, England

  @tescomobile Could I get some assistance please? I regularly am unable to get signal in places where friends/family have strong signal. Also apparently I have 4G but been unable to use my phone today at times Need more than club card points as an apology when this is reoccurring

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 16 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  Natasha (@Natnotanumber) reported 29 minutes ago from Birmingham, England

  @tescomobile fully had me in the neck. How is automated service able to allow me to increase my safety buffer, but cannot allow me to buy an already overpriced data package with that increase. True, every little helps....their bank balance not mine. 🍻

• 
  John McCoy (@mccoy1875) reported 39 minutes ago from Birmingham, England

  @tescomobile Hi got a sim to put in a tracker as my mom is a wanderer & gets lost. All ok but I can’t set account online as sms sent to number & no way to read on tracker. Is there a solution?

• 
  The_beefy_one (@Thebeefyone2) reported 44 minutes ago from Woodside, England

  @tescomobile your data service the last few days in Stourbridge/brierley hill area has been abysmal. Seems there’s a few people around here saying the same thing. Ya might wanna look into that…

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fabio manetta (@fabiomanetta) reported 4 minutes ago

  @tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 6 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  montyniblet (@montyniblet) reported 7 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Emma Lockhart (@EmmaLockha51775) reported 9 minutes ago

  @tescomobile I've never met a sales agent less interested in my life. I've just tried to take out a mobile and the order failed online. I called customer to make the 1

• 
  gillian mary (@gillianwyatt601) reported 9 minutes ago from Quainton, England

  @tescomobile NO NO NO NO YOU ARE NOT LISTENING... I HAVE YOUR MOBILE APP... BUT YOUR LINKS ARE NOT WORKING... I NEED TO TOP UP MY PHONE FOR PITY SAKE!!

• 
  Jennifer James (@Little_Digital) reported 11 minutes ago

  @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

• 
  DARREN HOWELL (@TEMPOFUNCTION) reported 12 minutes ago

  @tescomobile absolutely fuming reported fraud happening yesterday, possible sim swap. No action taken and lost number today. Customer service denying conversation yesterday and said will just have to wait for fraud to phone back. Presumably on number no longer have.

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 12 minutes ago

  @tescomobile hi Tesco mobile. I am wondering how long it’s going to take to sort the signal issues out in ng18 and ng19 postcodes? I don’t get any internet or the signal drops out. I am a vulnerable customer so if the hospital can’t get hold of me what am I to do?

• 
  Jacob Valentine (@JayV1994) reported 14 minutes ago

  What’s even the point in you lot? No signal anywhere in the entire country you’re ******* **** ! @tescomobile

• 
  Ginny (@GinintheCity) reported 18 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.