Tesco Mobile outages and service status in Sandwell, England

Problems in the last 24 hours in Sandwell, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Sandwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sandwell, England

The most recent Tesco Mobile outage reports came from the following cities: Birmingham, and Walsall.

City	Problem Type	Report Time
Birmingham	Internet	2 months ago
Walsall	Internet	2 months ago
Birmingham	Internet	2 months ago
Birmingham	Total Blackout	3 months ago
Birmingham	Internet	3 months ago
Birmingham	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Sandwell, England

Latest outage, problems and issue reports in Sandwell and nearby locations:

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 7 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  Natasha (@Natnotanumber) reported 11 minutes ago from Birmingham, England

  @tescomobile fully had me in the neck. How is automated service able to allow me to increase my safety buffer, but cannot allow me to buy an already overpriced data package with that increase. True, every little helps....their bank balance not mine. 🍻

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 20 minutes ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  The_beefy_one (@Thebeefyone2) reported 31 minutes ago from Woodside, England

  @tescomobile your data service the last few days in Stourbridge/brierley hill area has been abysmal. Seems there’s a few people around here saying the same thing. Ya might wanna look into that…

• 
  John McCoy (@mccoy1875) reported 40 minutes ago from Birmingham, England

  @tescomobile Hi got a sim to put in a tracker as my mom is a wanderer & gets lost. All ok but I can’t set account online as sms sent to number & no way to read on tracker. Is there a solution?

• 
  Brian Moule (@Brian_Moule1) reported 56 minutes ago from Kidderminster, England

  @tescomobile Could I get some assistance please? I regularly am unable to get signal in places where friends/family have strong signal. Also apparently I have 4G but been unable to use my phone today at times Need more than club card points as an apology when this is reoccurring

• 
  Tom (@stowtom2010) reported 58 minutes ago from Solihull, England

  @tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GiroudGrumps (@GrumpyOldNed) reported 5 minutes ago

  @tescomobile we are in Spain for 3 months, my wife's esim has gone wrong but you cannot email it and have to post it so she's now having to go 3 months without being able to use her phone We live in a word where ECO is rammed down you throat yet you post a digital QR code 🤬

• 
  loobylou (@loobylambchop) reported 7 minutes ago

  @tescomobile if you are going to run call centers and online CS please make sure they have the info needed to help .Today I spoke to someone online who wasn't interested & told me to come back later, then by phone 1st lovely lady tried to help transferred me but cut me off

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 8 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

• 
  Mike Evans (@MikeEvstog) reported 8 minutes ago

  @tescomobile I tied that it just tells you to use the app, which my mother's phone does not support

• 
  chatterbox (@chatkins1) reported 11 minutes ago

  @tescomobile @MartinSLewis Been emailing back and forth with Sahira to concerns@tesco as finally opened complaint and have been speaking to Sahira. I have email proof I have responded yet had email this morning to say as I had not responded she is closing complaint

• 
  David Dickens (@ItsPlanZ) reported 15 minutes ago

  Hi. Since ui8.5 my phone is becoming unusable, very slow, buggy, apps not responding, syst ui not responding errors, apps causing other apps to force close, apps taking forever to load. All this is from ui8.5 @tescomobile

• 
  Gracie🐦 (@mydogisafreak) reported 17 minutes ago

  @tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)

• 
  Lynzy 🌻 (@Lynzyhope) reported 17 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

• 
  Ginny (@GinintheCity) reported 19 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

• 
  Dave Kendall (@DaveKendallPho1) reported 19 minutes ago

  @socoolrobyna @tescomobile happily promoted their mobile service in their Sthelens store but you can’t get 3G in there, let alone 4G