Tesco Mobile outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Paul (@nemojedi) reported 10 minutes ago from Wigan, England

  @DL_BSL @tescomobile @tescomobile his is terrible as Drew’s clients need his help. Get it sorted Tesco

• 
  LEI (@emmeralds1) reported 10 minutes ago from Liverpool, England

  Consistent, knowledgeable and patient help over the years from James in the park road tesco phone shop. Nothing he can’t fix! I’d highly recommend and would only buy a phone or contract here #thebest @Tesco @tescomobile

• 
  K ⛈ (@kwithbface) reported 24 minutes ago from Abram, England

  @tescomobile are you having problems with your network. I’ve had no signal all day so can only do anything via WiFi

• 
  getting bored of this now (@ChivasDivot) reported 25 minutes ago from Newton-le-Willows, England

  @garysballs @StopFundingHate @jlandpartners @GilletteUK @AskHalifaxBank @BootsUK @tescomobile @PostOffice @SandalsResorts @yeovalley Your have #God on your profile, but you support publications that create and inflame hate

• 
  bethany (@bethanykatex_) reported 33 minutes ago from Liverpool, England

  @tescomobile hi, why is my signal not working? it says i have 4G but nothing is loading or coming through

• 
  steven rothwell (@steven_rothwell) reported 50 minutes ago from Hindley, England

  @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

• 
  6 times 🏆 (@DoveyReds) reported 53 minutes ago from Liverpool, England

  @talkSPORT @Sjopinion10 @tescomobile It’s 32 sides now. What’s the point in adding 4 more crap sides

• 
  Jonesy (@Jonesj1988) reported 58 minutes ago from Liverpool, England

  @tescomobile I might have to leave you after a few years 😭 the house I live in and have lived in for a few years all of a sudden I don’t get signal in my own home frustrating when ppl phone me and they can’t hear a word I say

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ima Dalek (@iva_hadenuff) reported 4 minutes ago

  I have a Android pay as you go,I have been a customer for many years,no probs,but since you changed from the old top up system my messages are either a day,at least,late,or the system is busy,why is this? @tescomobile

• 
  Grumpy Buddhist (@DionHunt67) reported 6 minutes ago

  @tescomobile Yes, started with texting PAC from mobile and got a “technical problems, please try later” message. Tried 5 times, same message.

• 
  L (@_upsides) reported 6 minutes ago

  There’s never been a worse network than @tescomobile, why can I never get a signal in my hometown but other people can?

• 
  chatterbox (@chatkins1) reported 7 minutes ago

  @MartinSLewis @MartinSLewis @tescomobile Requested SAR over 31 days ago and been ignored - have tried to raise a complaint over 6 times and have had no acknowledgment. Tesco are not logging or adhering to ICO - please help

• 
  Ginny (@GinintheCity) reported 7 minutes ago

  @tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?

• 
  Mike Dixon (@PnoTuna) reported 10 minutes ago

  @MatB_STFC69 @tescomobile They use the o2 network dont they?

• 
  Eleanor Burrell (@Eleanor000001) reported 11 minutes ago

  @tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working

• 
  Vexed ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇷🇮🇱 (@AbsolutelyVexed) reported 11 minutes ago

  @DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly £25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.

• 
  James Baker (@_JamesBaker92) reported 12 minutes ago

  @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.

• 
  Grumpy Buddhist (@DionHunt67) reported 15 minutes ago

  @tescomobile can’t access account online due to “technical problems”. When will this be resolved?