Tesco Mobile

Tesco Mobile Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA9.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in St Helens, St. Helens, England 04/18/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Tesco Mobile outage reports came from the following cities: St Helens, Wigan, Rainford and Liverpool.

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City Problem Type Report Time
United KingdomSt Helens Phone
United KingdomWigan Internet
United KingdomRainford E-mail
United KingdomLiverpool Phone
United KingdomEllesmere Port Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • ChivasDivot getting bored of this now (@ChivasDivot) reported from Newton-le-Willows, England

    @garysballs @StopFundingHate @jlandpartners @GilletteUK @AskHalifaxBank @BootsUK @tescomobile @PostOffice @SandalsResorts @yeovalley Your have #God on your profile, but you support publications that create and inflame hate

  • emmeralds1 LEI (@emmeralds1) reported from Liverpool, England

    Consistent, knowledgeable and patient help over the years from James in the park road tesco phone shop. Nothing he can’t fix! I’d highly recommend and would only buy a phone or contract here #thebest @Tesco @tescomobile

  • nemojedi Paul (@nemojedi) reported from Wigan, England

    @DL_BSL @tescomobile @tescomobile his is terrible as Drew’s clients need his help. Get it sorted Tesco

  • steven_rothwell steven rothwell (@steven_rothwell) reported from Hindley, England

    @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

  • DoveyReds 6 times 🏆 (@DoveyReds) reported from Liverpool, England

    @talkSPORT @Sjopinion10 @tescomobile It’s 32 sides now. What’s the point in adding 4 more crap sides

  • kwithbface K ⛈ (@kwithbface) reported from Abram, England

    @tescomobile are you having problems with your network. I’ve had no signal all day so can only do anything via WiFi

  • Jonesj1988 Jonesy (@Jonesj1988) reported from Liverpool, England

    @tescomobile I might have to leave you after a few years 😭 the house I live in and have lived in for a few years all of a sudden I don’t get signal in my own home frustrating when ppl phone me and they can’t hear a word I say

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CeriVW Ceri V W (@CeriVW) reported

    @tescomobile My number is coming up as ‘you have dialled an incorrect number’ and when I called customer service they says it happening to a number of customers and is down to a service update. It’s now been 36hrs. What is being done to fix this?

  • beardylonghair Mike Johnson (@beardylonghair) reported

    @tescomobile Your helpline number advises people to use the online chat function as the quickest way to contact you, but the web chat function on your website is broken. How exactly am I supposed to contact you?

  • Ohholycow Sammy 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Ohholycow) reported

    @donna_skea @tescomobile Donna I’m having the same issue with a phone I ordered for my mum. We’re only on day 5 but it’s getting annoying. I would cancel and go elsewhere if I were you.

  • clairescott2931 CScottie (@clairescott2931) reported

    @tescomobile 5 days to reply - Really!? @tescomobile have already had weeks to refund my money (that they should not have taken) and now l have to wait another 5 days! Please provide a UK Complaint telephone number TODAY

  • thurlow_amanda Amanda Thurlow (@thurlow_amanda) reported

    @tescomobile I still have no phone service after pac code sent 4weeks ago. No help from you & left in the dark & useless customer service! Rude response from fb messaging team.

  • mediaareshit Reggie Smith (@mediaareshit) reported

    @tescomobile Thanks for the reply. I’ve followed the instructions and still cannot scroll up or down. Incredibly frustrating. Is there a number I can call?

  • JimDay22857614 Jim Day (@JimDay22857614) reported from Sway, England

    My wife's connected on O2 no problem, so feel like I should be ok with my @tescomobile too... I've tried taking out and replacing the SIM, searched for the network, still nothing?

  • Roles86D SimonD (@Roles86D) reported

    @tescomobile I have been a customer with Tesco Mob since July . I can tell you not a chance would I re new or recommend. Shocking customer service . Happily take the DD each month and when help is needed , they are clueless.

  • PeterCo60632370 PC (@PeterCo60632370) reported

    @tescomobile Hi why is the app not working and why will you not renew my package now I've topped up by phone? I need my phone to work

  • FionaSt67145307 Fiona Stuart (@FionaSt67145307) reported

    @laurenngoodall @tescomobile No progress at all it's now two weeks. Had another promise of a call back today which of course didn't come. Wish they'd just be honest and tell us what's going on. In store they are trying to be helpful but it's an issue for the tech team to sort out.