Tesco Mobile

Tesco Mobile Outage Report in St Helens, St. Helens, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in St Helens, St. Helens, England 11/27/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • emmeralds1 LEI (@emmeralds1) reported from Liverpool, England

    Consistent, knowledgeable and patient help over the years from James in the park road tesco phone shop. Nothing he can’t fix! I’d highly recommend and would only buy a phone or contract here #thebest @Tesco @tescomobile

  • ChivasDivot getting bored of this now (@ChivasDivot) reported from Newton-le-Willows, England

    @garysballs @StopFundingHate @jlandpartners @GilletteUK @AskHalifaxBank @BootsUK @tescomobile @PostOffice @SandalsResorts @yeovalley Your have #God on your profile, but you support publications that create and inflame hate

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ont_stoop TheDarkenedDoorstep💙💔 (@ont_stoop) reported

    @tescomobile signal reception isn't strong were i live(a hollow)-but i thought a simple text message would get through despite weak signal. I have a basic model alcatel 1- not happy with the bloody thing=- any ideas as to why messages are failing to send/recieve??

  • ont_stoop TheDarkenedDoorstep💙💔 (@ont_stoop) reported

    @tescomobile went to town yesterday- no signal all the way. talking to a couple in the pub suggested turning it off/on-the tesco app showed i was receiving a signal - she said they needed to update summat. They also suggested checking the wifi in settings - turned it off & messages came.

  • vannerbird ☀Ange☀️ (@vannerbird) reported

    @tescomobile Have reset network settings, turned off automatic and put it on O2, lowered voice calls etc to lowest setting. Got 3g and a few bars again. We’ll see if it lasts.

  • CryptoCraigJM JustCraig (@CryptoCraigJM) reported

    @Janice_1968 @tescomobile If I'd known I'd never have moved. Almost 2 weeks of major inconvenience for my business and I have no clue when I'll be able to get things done. I can't believe how much this is affecting me. My only telephone communications have been with call centres in Africa. Infuriating!

  • juliell71042347 julie lloyd (@juliell71042347) reported

    @tescomobile I have finally received the money I was owed but I am disgusted at the £30 Clubcard points offer of compensation. I have made several visits to the store, countless calls to customer services, not to mention going overdrawn as a result of your mistake. It’s a joke.

  • GittingsTina Tina Gittings (@GittingsTina) reported

    The most appalling customer service from @tescomobile Without phone service for 3 months. Literally hours of time spent on their chat, phone, complaint form and in store. Requested several times escalation to a manager but never a call back.

  • stevejay63 Stevejay63 (@stevejay63) reported

    @tescomobile so not only do I not have data, fall waiting, I now have no phone!!! My biggest mistake was joining tesco mobile!! You are in breach of contract, if I cancel my direct debit tesco would jump down my throat, 1 rule for you and 1 for us!! Caveat emptor!!

  • vannerbird ☀Ange☀️ (@vannerbird) reported

    @tescomobile Update on signal issues. Been out to where I know there’s a good mast. 5g and three bars…4g and full bars. I think we can exclude the sim, the iOS update and the phone. We’re back to the mast which @O2 say is fixed.

  • ont_stoop TheDarkenedDoorstep💙💔 (@ont_stoop) reported

    @tescomobile it's been poor for several years and might be something of a dead zone- but will do.

  • RAVE_CSGO RAVE (@RAVE_CSGO) reported

    @LotsOfTHC Sorry to hear that, my friend @tescomobile can help you out they are fast and reliable.