Tesco Mobile outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  bethany (@bethanykatex_) reported 2 minutes ago from Liverpool, England

  @tescomobile hi, why is my signal not working? it says i have 4G but nothing is loading or coming through

• 
  K ⛈ (@kwithbface) reported 15 minutes ago from Abram, England

  @tescomobile are you having problems with your network. I’ve had no signal all day so can only do anything via WiFi

• 
  steven rothwell (@steven_rothwell) reported 15 minutes ago from Hindley, England

  @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

• 
  getting bored of this now (@ChivasDivot) reported 21 minutes ago from Newton-le-Willows, England

  @garysballs @StopFundingHate @jlandpartners @GilletteUK @AskHalifaxBank @BootsUK @tescomobile @PostOffice @SandalsResorts @yeovalley Your have #God on your profile, but you support publications that create and inflame hate

• 
  6 times 🏆 (@DoveyReds) reported 23 minutes ago from Liverpool, England

  @talkSPORT @Sjopinion10 @tescomobile It’s 32 sides now. What’s the point in adding 4 more crap sides

• 
  Jonesy (@Jonesj1988) reported 35 minutes ago from Liverpool, England

  @tescomobile I might have to leave you after a few years 😭 the house I live in and have lived in for a few years all of a sudden I don’t get signal in my own home frustrating when ppl phone me and they can’t hear a word I say

• 
  Paul (@nemojedi) reported 40 minutes ago from Wigan, England

  @DL_BSL @tescomobile @tescomobile his is terrible as Drew’s clients need his help. Get it sorted Tesco

• 
  LEI (@emmeralds1) reported 50 minutes ago from Liverpool, England

  Consistent, knowledgeable and patient help over the years from James in the park road tesco phone shop. Nothing he can’t fix! I’d highly recommend and would only buy a phone or contract here #thebest @Tesco @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chatterbox (@chatkins1) reported 4 minutes ago

  @MartinSLewis @MartinSLewis @tescomobile Requested SAR over 31 days ago and been ignored - have tried to raise a complaint over 6 times and have had no acknowledgment. Tesco are not logging or adhering to ICO - please help

• 
  Jules Perks (@mrs_skrep) reported 8 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  chatterbox (@chatkins1) reported 9 minutes ago

  @tescomobile @fgrscomhub @wlhowarth Again over 1 month later STILL awaiting any communication from Tesco. After at least 5 attempts of chasing I was told complaint has now been opened after a month of trying. Then told I would get help within 5 working days … 6 working days later nothing .

• 
  Sylvia Travers (@sylvia_luisa) reported 11 minutes ago

  @tescomobile Hi, help please! My mum recently moved from Vodafone to Tesco Mobile and there seems to be a stuck port type issue. Numbers from Vodafone can’t call her. She can phone them but incoming calls are blocked. Can you help?

• 
  lee deeble (@LeeDeeble) reported 11 minutes ago

  @tescomobile Your app keeps coming up with unknown error. Is there issues with the app or do I go to and connect with you another network? Lee

• 
  Orson (@Orsonkartt) reported 14 minutes ago

  @tescomobile I’m still receiving very flaky service , went to my local Tesco phone shop. They reckon it’s to do with the weather and Recomended taking on another service like ee so that while Tesco is down, which it is often , I can still get data. Good idea ? Or no?

• 
  chatterbox (@chatkins1) reported 16 minutes ago

  @tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint

• 
  Lesley (@Headonamission) reported 17 minutes ago

  @Hepworthclare @EE I tried to get a new phone at @tescomobile yesterday- they no longer do data transfer for you. Will be taking my contract somewhere that does! Fed up of paying more, for less support.

• 
  Legal Style Blog (@legalstyleblog) reported 17 minutes ago

  @tescomobile (To be clear, it is not the fault of the poor customer service agent, who is simply trying to do a job with terrible material. This is the fault of the company.)

• 
  KJ (@riverofstardust) reported 21 minutes ago

  @JohnStable24816 @tescomobile This fits with my mums recent experience - I can't believe how poor it's been! Currently planning to cancel her contract and get her a decent service