Tesco Mobile outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  steven rothwell (@steven_rothwell) reported 17 minutes ago from Hindley, England

  @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

• 
  Jonesy (@Jonesj1988) reported 19 minutes ago from Liverpool, England

  @tescomobile I might have to leave you after a few years 😭 the house I live in and have lived in for a few years all of a sudden I don’t get signal in my own home frustrating when ppl phone me and they can’t hear a word I say

• 
  LEI (@emmeralds1) reported 23 minutes ago from Liverpool, England

  Consistent, knowledgeable and patient help over the years from James in the park road tesco phone shop. Nothing he can’t fix! I’d highly recommend and would only buy a phone or contract here #thebest @Tesco @tescomobile

• 
  bethany (@bethanykatex_) reported 39 minutes ago from Liverpool, England

  @tescomobile hi, why is my signal not working? it says i have 4G but nothing is loading or coming through

• 
  K ⛈ (@kwithbface) reported 45 minutes ago from Abram, England

  @tescomobile are you having problems with your network. I’ve had no signal all day so can only do anything via WiFi

• 
  getting bored of this now (@ChivasDivot) reported 52 minutes ago from Newton-le-Willows, England

  @garysballs @StopFundingHate @jlandpartners @GilletteUK @AskHalifaxBank @BootsUK @tescomobile @PostOffice @SandalsResorts @yeovalley Your have #God on your profile, but you support publications that create and inflame hate

• 
  6 times 🏆 (@DoveyReds) reported 53 minutes ago from Liverpool, England

  @talkSPORT @Sjopinion10 @tescomobile It’s 32 sides now. What’s the point in adding 4 more crap sides

• 
  Paul (@nemojedi) reported 59 minutes ago from Wigan, England

  @DL_BSL @tescomobile @tescomobile his is terrible as Drew’s clients need his help. Get it sorted Tesco

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ann (@English_girl98) reported 8 minutes ago

  @tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide

• 
  RustyRover852 (@RustyRover852) reported 8 minutes ago

  @tescomobile - Is there a reduction in service to the general East Kent area please? Increasingly, I find zero reception in locations where I used to have strong 5G performance. My phone is up to date and has been re-started.

• 
  Emma Lockhart (@EmmaLockha51775) reported 10 minutes ago

  @tescomobile I've never met a sales agent less interested in my life. I've just tried to take out a mobile and the order failed online. I called customer to make the 1

• 
  Theresa Bevan (@1pennysweet) reported 11 minutes ago

  @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

• 
  Darran MacMaster (@DarranMacm95394) reported 15 minutes ago

  @tescomobile @O2 why is the mobile network so bad in crawley? Barely get any decent signal to check emails or online content.

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 19 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  Alison Turner (@charliebarley) reported 20 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  Ginny (@GinintheCity) reported 31 minutes ago

  @tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 35 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Scott Small (@scottjsmall) reported 37 minutes ago

  @tescomobile you are great at taking our money, but when it comes to leaving, you just lie. I was told 7 days to unlock a phone from you, (which we have fully paid for) 7 days pass, and now you cannot help as you haven’t received an email, shocking from a company of this size