Tesco Mobile outages and service status in St Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Jonesy (@Jonesj1988) reported 21 minutes ago from Liverpool, England

  @tescomobile I might have to leave you after a few years 😭 the house I live in and have lived in for a few years all of a sudden I don’t get signal in my own home frustrating when ppl phone me and they can’t hear a word I say

• 
  K ⛈ (@kwithbface) reported 43 minutes ago from Abram, England

  @tescomobile are you having problems with your network. I’ve had no signal all day so can only do anything via WiFi

• 
  steven rothwell (@steven_rothwell) reported 50 minutes ago from Hindley, England

  @tescomobile @O2 Could you tell me if there is a problem in the Wigan area. My has no signal

• 
  bethany (@bethanykatex_) reported 52 minutes ago from Liverpool, England

  @tescomobile hi, why is my signal not working? it says i have 4G but nothing is loading or coming through

• 
  getting bored of this now (@ChivasDivot) reported 53 minutes ago from Newton-le-Willows, England

  @garysballs @StopFundingHate @jlandpartners @GilletteUK @AskHalifaxBank @BootsUK @tescomobile @PostOffice @SandalsResorts @yeovalley Your have #God on your profile, but you support publications that create and inflame hate

• 
  6 times 🏆 (@DoveyReds) reported 53 minutes ago from Liverpool, England

  @talkSPORT @Sjopinion10 @tescomobile It’s 32 sides now. What’s the point in adding 4 more crap sides

• 
  LEI (@emmeralds1) reported 53 minutes ago from Liverpool, England

  Consistent, knowledgeable and patient help over the years from James in the park road tesco phone shop. Nothing he can’t fix! I’d highly recommend and would only buy a phone or contract here #thebest @Tesco @tescomobile

• 
  Paul (@nemojedi) reported 55 minutes ago from Wigan, England

  @DL_BSL @tescomobile @tescomobile his is terrible as Drew’s clients need his help. Get it sorted Tesco

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 3 minutes ago

  @tescomobile Why should I remove my number from the public if this number was completely destroyed by you? You have switched off number which I have had for over 7 years and today, I was told to cancel contract with Tesco as ‘we don’t know how to fix it’ so best way is to cancel it!

• 
  Mike Hadley (@Baggypilot) reported 5 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere

• 
  picklemonsterg (@picklemonsterG) reported 7 minutes ago

  @SHN51989 @tescomobile It’s awful all my Authenticator apps for work and uni linked to number. I think they forget phones are more than just phones nowadays. Truly awful service and supports.

• 
  Katrina (@KatLawrence) reported 8 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

• 
  Victoria Ogonna (@vikkyug2016) reported 13 minutes ago

  @tescomobile @tescomobile Hello, I have a Tesco locked Motorola G5 phone. I’m currently in Nigeria and I no longer have a Tesco SIM or UK phone number.I tried using the unlock form but it requires a UK number and recent call, which I can’t provide.Pls can you help me unlock my phone manually?

• 
  Sredna Rapmil (@SrednaRapmil) reported 13 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  Bully in the alley 🍻 (@WeeLeeMcD) reported 15 minutes ago

  @tescomobile Restarted phone, still no joy. I'm not on Facebook. Have tried your customer service (absolutely shocking, lied to me multiple times). I'm not happy and will seek compensation. How do we resolve this. This is an issue with YOUR updates, and frankly, I'm getting enoyed.

• 
  Emma Lockhart (@EmmaLockha51775) reported 17 minutes ago

  @tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!

• 
  Paul Varney (@silveryk) reported 19 minutes ago

  Every time I come home from travelling abroad I am immensely frustrated by how crap our phone network coverage is. What would be classed as "developing countries" have far better infrastructure than the UK. Quite honestly its a disgrace @tescomobile

• 
  Emma Lockhart (@EmmaLockha51775) reported 20 minutes ago

  @tescomobile worst sales service ever. Tried to take out a contract after my order failed. Only had to pay the 19.99 1st payment apparently they can't take payments from Monzo I asked if it could be taken off or added to my first bill but she said no!!! Attitude was horrible too