Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 11/25/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LizardfromDraco Suburban space thing (@LizardfromDraco) reported

    Hey @tescomobile my phone is going straight to voicemail and I'm missing calls. Can you help please?

  • MnSpenpal Penny Evans (@MnSpenpal) reported

    @tescomobile Thanks. Even though I had to ask for £10 on the phone top up line. Customer care did alter my package from £10 to a £5 bundle, so I appreciate that! I just wasn't able to change it myself due to the system being down yesterday.

  • NolitaWerett Nolita Werrett (@NolitaWerett) reported

    @tescomobile is there a problem with your network? Message on my phone says emergency calls only.

  • BuryLass144 Christabel 🤓 (@BuryLass144) reported

    @tescomobile Getting dreadful service at the moment!

  • stephen34047269 stephen kay (@stephen34047269) reported

    @tescomobile I don’t trust Tesco and I would never buy a mobile phone from them even if it was free

  • jangomac72 Jason McLaughlin (@jangomac72) reported

    .@tescomobile absolutely awful customer service this morning, trying to sort out my mothers new phone as she’s just joined your company and 3 times been cut off by agents, waited a total of 97 mins on your CS line, not very impressed!!

  • Kit02701076 Kit (@Kit02701076) reported

    @tescomobile Hi I am sick and tired waiting to speak to someone. Also your online complaint form is rubbish. You will not let me upgrade and the 3 reasons given are bogus

  • BuryLass144 Christabel 🤓 (@BuryLass144) reported

    @tescomobile I haven't tried putting it back, had the new phone 2 days and I am not happy! Was working perfectly, hardly getting any signal have to use wi-fi.

  • MadMaksimiliyan Max Ripper Stim (@MadMaksimiliyan) reported

    @tescomobile Go **** yourself forcing me to use your **** clubcard, so that you can track my purchasing activity. When the markets crash I'll be shorting the hell out of $TSCO 🖕🖕🖕

  • Mabel_Axford Mabel Axford (@Mabel_Axford) reported

    @tescomobile bought new sim yest. Lost signal this morning so put new sim in, and have just lost signal on tesco sim, restarted and no change. Any ideas pls?