Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/31/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (26%)

    Total Blackout (26%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Tesco Mobile outage reports came from the following cities: Swansea.

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City Problem Type Report Time
United KingdomSwansea Phone
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomPort Talbot Phone
United KingdomSwansea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • katieprosser536 Katie Prosser (@katieprosser536) reported

    @louise_ydw_i @tescomobile Yeah they got clubcard prices atm for anyone if toy wanna stay with the network they usually have good deals they defo need to sort that xx

  • AlexandraHarris Alex Harris (@AlexandraHarris) reported

    @tescomobile looking at the tweets it’s not just me with terrible service

  • hollywood7455 David Byers (@hollywood7455) reported

    @andyhall2171 @tescomobile So sorry about that,I have had similar issues like that before,but smartcr4ck on Instagram helped me out,he’s a genius

  • ScouseCraigy ScouseCraigy (@ScouseCraigy) reported

    @tescomobile But if i dont jion does that mean as a cash paying customer that i am a fool for continuing to shop in your stores knowing that i am being charged higher prices than clubcard customers? Is my loyalty to your business not as important as clubcard members?

  • mrso252 Jane O'Neill 💙 (@mrso252) reported

    @tescomobile Monday I called customer services to report a fault on my phone. Continually going to voicemail when people call me. Awaiting new SIM. Today not even accepting calls. I would ask you to contact me but oh, no you can’t 🤬

  • LClarke85 Linzi Clarke (@LClarke85) reported

    @tescomobile is your mobile service down? Had no service since tea time #ThankGodForWifi

  • watton2_karen Karen Watton (@watton2_karen) reported

    So @tescomobile, your customer concerns team won't say yes or no to whether misinformation was given and are ignoring my emails! Good customer service, I think not. Sums up whole experience with yourselves.

  • PeterGDavies1 Peter G Davies (@PeterGDavies1) reported

    @tescomobile As a long (as you will find/ customer of yours I am available for a new phone I have had difficulty. As a pensioner I cannot afford more than I am currently paying. I can ask my carer to re things I have , Merely asking for my new phone..

  • MrCraigbutterz Craig Butterworth (@MrCraigbutterz) reported

    @O2 @tescomobile It seems there are massive signal issues in the NN14 6 area, are you aware of this?

  • AlexandraHarris Alex Harris (@AlexandraHarris) reported

    @tescomobile WORST WORST CUSTOMER SERVICE EVER. Waited for a complaint escalation call back (said within 5 days) nothing, had to call again to chase. They then called ONE RING and then text to say sorry we missed you complaints closed WORST CUSTOMER SERVICE IVE EVER DEALT WITH