Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 01/17/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Tesco Mobile outage reports came from the following cities: Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomPort Talbot Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • katsarlee Katherine Lee (@katsarlee) reported

    @tescomobile Hope you can help. Can a Tesco mobile phone work on a GPS Apple Watch SE? I know cellular isn’t supported with your network but can you confirm it is compatible with the GPS model? Thanks so much

  • rachel4908 Rachel Shepherd (@rachel4908) reported

    4th day with no signal now thanks to @tescomobile cutting me off before my replacement SIM arrives 👍 top job.

  • themoaningbible The Moaning Bible 😎 (@themoaningbible) reported

    Been proper mis sold by @tescomobile Promised I'd been upgraded on the phone to unlimited internet....turns out the can't do this. Spoke to 4 different advisors who don't seem to want to help. Utterly ridiculous!. Now I'm being told they "can't find" the call 🤔 #misselling

  • Jess_Brom Jessica Bromley (@Jess_Brom) reported

    @tescomobile I am a pay monthly customer with a problem with my data bundle. I have private messaged you, please advise.

  • ItsNotNotAlex 🌺 (@ItsNotNotAlex) reported

    @tescomobile you gotta sort out the connection issues in the Vale of Glamorgan. It's a mess

  • rachel4908 Rachel Shepherd (@rachel4908) reported

    @tescomobile You're supposed to disconnect me when my new SIM arrives which I was told would take 3-5 working days but you disconnected me on the 2nd day, after I was advised to get a replacement SIM due to rubbish signal

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @tescomobile update... There is no update! No update, no time scale. Nothing. I've been waiting since 6th December. Absolutely dire 'service.'

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @matt_saunders_ @tescomobile @O2 I feel so badly let down. To not even have a time scale is shocking. I've wasted hours and hours of my time trying to get this sorted and no one seems remotely interested. I'm so fed up.

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @tescomobile Customer service is appauling! From your live chat team now too! How do I escalate a complaint?

  • lo_calheating lee mitchell (@lo_calheating) reported

    @tescomobile I'd have better signal off brooksys old ears ! Absolute tripe