Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/25/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • wordsfan Yvonne Barrie (@wordsfan) reported

    @Tesco delivery L8 & lots damaged! Y I will not shop with you again! Pics:2 items NOT noticed at doorstep & returned to driver. TOTAL 8 food tins 2 canned drinks 1 pepper 1 pot pasta & my eggs all damaged beyond use. & to top it all no @tescomobile signal 2 call U!!

  • Exposetesco Expose Tesco Mobile (@Exposetesco) reported

    @tescomobile I contacted you by various methods before. I no longer have an account with you. Your legal team aware. I'm here to expose your unethical business practices now. This is how you treat vulnerable people. I have dmd you my old number, doubt it will make a difference @clairefweir

  • keithy1988 Keith (@keithy1988) reported

    @tescomobile why is the speeds and signal so bad constantly in Glasgow! Know people on O2 who don't have nearly as bad a service

  • memike72 Boss (@memike72) reported

    @tescomobile any issues again with your signal? Carrickfergus BT38. Terrible service.

  • keithy1988 Keith (@keithy1988) reported

    @tescomobile There is never any issues or work registered but frequently lose signal walking down a street or speeds less than old dial up

  • wordsfan Yvonne Barrie (@wordsfan) reported

    @tescomobile I’ve zero phone signal here (southside glasgow) is there a problem?

  • Jon_Truscott Jon (@Jon_Truscott) reported

    @LeilaHenry1 Thanks for the info Leila. Sounds like it might have been my number was disconnected - confused by my local mast also being down. I've left TM (after 7 years) but am struggling to get a refund from @tescomobile Headed to Ombudsman now just to recover a modest amount!

  • Dannythemod Daniel Sanderson (@Dannythemod) reported

    @tescomobile I've received a welcome to tesco mobile letter but I've never opened an account with you. I called to report this to tesco yesterday and advised someone from fraud dept would call back but not heard from anyone? Concerned as been told there's 2 contracts in my name?

  • Tesco Tesco (@Tesco) reported

    @wordsfan @tescomobile Hi there. I am sorry to hear that. Please send us a DM with more information so we can look into this further for you. Fraser - Customer Care

  • oliversmission Olivers Mission (@oliversmission) reported

    @tescomobile @keithy1988 Its not hardware. Have family on tesco mobile, all dire for signal and speed. All worked fine on Vodafone. All poor since moving across. Never network or provider fault.