Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 12/10/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Tesco Mobile outage reports came from the following cities: Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomPort Talbot Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • calwest1980 Caroline West (@calwest1980) reported

    @geministar444 @tescomobile I have deleted and reinstalled the app and the issue has now resolved 👍🏼 I hope that works for you also @geministar444

  • Tosuff tom suff 🐚 (@Tosuff) reported

    @tescomobile just waited ages to speak to your customer care team and the man who answers me isn’t listening to me and is instead telling someone how to boil eggs correctly. Not great is it?

  • Exposed62 Exposed6 (@Exposed62) reported

    1 PERCENT NETWORK COVERAGE @tescomobile over the whole UK

  • ReleaseTKraken1 Release-the-kraken (@ReleaseTKraken1) reported

    @tescomobile Thanks but all it says is area is busy, problem is its not just today. If it was it would be OK. I've been missing calls, even though checker says everything is OK for a while now.

  • Exposed62 Exposed6 (@Exposed62) reported

    Alison from call team on customer service is incompetent of her job in fact all staff look like they are there famous words are 24 call back from a manager JOKE of a NETWORK @tescomobile @tescomobile

  • Hi_iam_Mike Mike (@Hi_iam_Mike) reported

    @tescomobile Hi, my free to upgrade date is today but when I go to upgrade it’s asking for the early upgrade fee. How do I fix this?

  • JulieMa82294533 JulieMac (@JulieMa82294533) reported

    @tescomobile I activated the Tesco SIM on Saturday and replied to the text messsge with my PAC code and number I wish to keep. I have changed my number on my iPhone in settings but no service 🤔😒

  • MrGrumppy Mr Grumppy (@MrGrumppy) reported

    @tescomobile I have been staying at LN11 7RP for the last few days and there has been no service checking on your coverage checker (which I should have done before hand) it confirms that there is a good service when in fact there’s not….Is this something that you can look into?

  • Exposed62 Exposed6 (@Exposed62) reported

    JAKE FROM TESCO MOBILE CUSTOMER CARE TEAM @tescomobile SACK THIS MAN NOW Threatening ME YOU MUST BE MAD @tescomobile

  • Exposed62 Exposed6 (@Exposed62) reported

    @tescomobile @tescomobile your network is actually the most crap network on the market, customer service is disgraceful they cut you off the phone cause they can’t hear you on their own dead network don’t join them