Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 01/13/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Tesco Mobile outage reports came from the following cities: Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomPort Talbot Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SWstudent78 mel (@SWstudent78) reported

    @tescomobile Complaining won't make the mast get fixed any quicker so won't be complaining. I tweeted for an update that's all as my update texts are not updates. Tesco are good so am sure they will compensate for the lack of service once it's sorted 👍

  • VickiWilson1975 Vicki Wilson (@VickiWilson1975) reported

    @tescomobile Hopefully it won't be too long as I'm not happy paying for a service I can't use. Especially as I need it to run my business

  • Will__EFC Will #BenitezOut (@Will__EFC) reported

    @tescomobile my network has been down all day, is there anything i can do about this?

  • VickiWilson1975 Vicki Wilson (@VickiWilson1975) reported

    @tescomobile are there a problem with the mast in the sy10 7js area? As I have no signal for the 2nd day.

  • diggermansean sean byrne (@diggermansean) reported

    the @tescomobile customer with number ending 194 who got a free £10 top up last night, it was me, i was topping up my dads phone so that he could keep in touch with us as he is not allowed visitors in hospital, i made a mistake and got 1 digit wrong when putting his number in😔

  • TheRevBLove The Rev Bearded Love (@TheRevBLove) reported

    @tescomobile I have now been lied to twice by your operators, and for the 4th day in a row you’ve been unable to take my old mobile number over, and no-one seems to be able to tell me why this is. Is this your standard customer service?

  • VickiWilson1975 Vicki Wilson (@VickiWilson1975) reported

    @tescomobile I moved from Ee to tesco Mobile on 1st of May.I wish I never had.I have had 4 sim cards&a replacement phone and still my signal is very poor.I struggle to make&receive phone calls.I have sent u a formal complaint I should have been told the signal was bad in my area

  • Redkitetravell1 Redkite_Traveller - sugar is caning the UK 325.13 (@Redkitetravell1) reported

    @tescomobile absolutely shocking data coverage in SO22. Shows 4G but nothing... Called customer care... They said use a landline. I dont have a landline. I am now therefore paying for unlimited data but with no coverage at home? Useless. What are you doing about this?

  • greatwhitebark CathyM (@greatwhitebark) reported

    @tescomobile Again, no use to an elderly person who doesn't use a computer. Is it too much trouble for an actual human being to help her? She's lucky to have family to step in but she hates to ask. Not everybody has that. We will all be old one day...

  • SWstudent78 mel (@SWstudent78) reported

    @tescomobile 3 weeks of zero service at my house... surely the engineers have an update or is it that the phone mast has been removed without telling us? Truth please?