Tesco Mobile outages and service status in Pontarddulais, Wales
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 12: Problems at Tesco Mobile
Tesco Mobile is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Tesco Mobile Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales@tescomobile I've had no service for 16 hours now im fuming 😤
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Deb (@DebbeeHorwood) reported from Swansea, Wales@SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬
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Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales@tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃
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Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales@tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?
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Donna Mac (@DonMacWood) reported from Swansea, Wales@tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Lynda Hayes (@Lyndahayes) reported@TescoMobile I received 3 separate contract emails today for Google Pixel 10 Pro XL phones I never ordered, addressed to 2 different people (John Rymer & John Wilson) but sent to MY email address! Each email contains contract documents-I've Never been a Tesco Mobile customer!
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TheRealMacSween (@Dougie05957548) reported@tescomobile I’d love to, if private messaging was activated on the Tescomobile X account. The guy in your call centre said he would call me at 3pm. Still waiting. Totally crap. Going back to O2.
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BeckyRichards (@BeckyRichards4) reported@tescomobile utterly appalling customer service received today! I have tried using the webcast and calling still no further forward with resolving my issue
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Sam Parfett (@sam_parfett) reported@tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap
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chatterbox (@chatkins1) reported@tescomobile @MartinSLewis If this is how a complaints manager responds what hope do I have? Please contact Sahira complaints manager as she has somehow missed my email stating that I want to keep complaint open and have SAR
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Cameron🇬🇧🇬🇧 (@cameowilts) reported@tescomobile hey! My bill looks wrong…. It’s saying I have not got to pay this month…… help!
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Chris Owen (@cwo1983) reportedEmailed Tesco Mobile CEO Jonathan Taylor. 1 month now trying to resolve "can't verify my details" with no resolution.Upgraded 1 line fine in Feb, but wife's free out-of-contract line hit with "unable to verify details". Already in useless DMs. @TescoMobile @Ofcom @CommsOmbudsman
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SentientSquirrel (@SentientSquirel) reported@SBarrettBar @tescomobile Poor Steven has been having a hard time with service providers, first Openreach now Tesco.
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Shaun Reviewer (@ReviewShau42660) reported@tescomobile There may be no fault, but also virtually NO signal to make/receive calls in Bournemouth BH4 area all of the time.
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Johnny Dowling (@JohnnyDowling10) reportedAny chance that you could get some to staff for your help lines or chat? @tescomobile