Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 11/27/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CatTyler1 Cat Tyler (@CatTyler1) reported

    @tescomobile Really dissatisfied with your customer service when I've phoned several times over the past few days. Need to return a phone that isn't working but is still within its 12month warranty, and your advisers are being unhelpful and rude. Will visit my local shop instead.

  • PeterLazzari1 Peter Lazzari🍦🍺 🐿️ 🐏 (@PeterLazzari1) reported

    @magsLancashire @tescomobile Disgusting customer service, hope you get sorted Mags

  • Harrys3rdNipple Harrys3rdNipple (@Harrys3rdNipple) reported

    Wish @tescomobile would sort out the signal here. Been crap since Wednesday.

  • angbrads Angela (@angbrads) reported

    @tescomobile my phone keeps dropping off the network over the last 24hrs. Are you having issues?

  • Trudgillz Trudgill (@Trudgillz) reported

    @tescomobile Hello, we was supposed to have our new mobiles delivered today, but I have called DPD and they say no house number was put on our parcel so it is being returned to sender?! Please help, we need these asap.

  • nicholesprankl1 nichole spranklin (@nicholesprankl1) reported

    @tescomobile I changed my sim over yesterday but I can’t login to account yet as it says my number still isn’t Tesco number and I can’t receive calls yet 07583694291

  • HollyoaksNut 🐇LinsStyles🐇 (@HollyoaksNut) reported

    @waynesables @tescomobile I never had any trouble until Wednesday when it went completely. Then had only 2 or 3 bars since. Annoying.

  • angbrads Angela (@angbrads) reported

    @SueC1907 @tescomobile I am having the same issue. @tescomobile signal disappearing intermittently all weekend. What’s the problem?

  • Trudgillz Trudgill (@Trudgillz) reported

    @tescomobile Thank you Maria, I have tried that number but it does not support my textphone? Do you have a text phone number as I am hard of hearing?

  • magsLancashire Mags (@magsLancashire) reported

    I am furious! @tescomobile I need help. No on is answering, web chat has cut me off. And Fraserburgh and Daneston Aberdeen have both switched phone to engaged, rather than answer. I am far from home and even webchat isn't picking up...I have 3 phones on my contract. 😡