Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 12/19/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Tesco Mobile outage reports came from the following cities: Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomPort Talbot Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • twigs83 Catherine B (@twigs83) reported

    @tescomobile @Tesco my son has been given a phone that was registered with you. However on ur site its coming up with sim network unlock pin. Yet according to ur records its unlocked. What do I do?

  • MercuryGazette Jack Brayne (@MercuryGazette) reported

    @tescomobile Hi. New Tesco sim, new phone. Don't understand how to make it work. It's like a maze with dead ends every route I take. I put the no contract sim in the phone, but to sign in it says put the number in which was rejected.

  • patdeegan1965 pat deegan (@patdeegan1965) reported

    @tescomobile @WhichUK I bought a Nokia 10 from Tesco Clearwater finglas Dublin Ireland 3months ago,I have been told by the store that the phone is corrupted and I will need to bring it to a repair store at my cost,it has a two year guarantee, customer care is non existent.

  • andymblackmore Andy Blackmore (@andymblackmore) reported

    @tescomobile But not incoming calls which is the issue

  • StampNicola Nicola Stamp (@StampNicola) reported

    @tescomobile can someone tell me how I can speak to a manger as I’m desperate. Customer services are no use, just keep escalating it and I hear nothing

  • gemmageardy gemma geard (@gemmageardy) reported

    @tescomobile I am struggling to speak to someone about adding data to my account, please help thank you

  • Gym_Kim Kimberley Shaw (@Gym_Kim) reported

    @tescomobile hi, transfered over from o2 to tesco yesterday. O2 sim is no longer working but tesco one isn't yet. Says no network set. Any idea how long it takes. This was done in store over 24hrs ago

  • barliemow Charlie Percy (@barliemow) reported

    @tescomobile switched to you 5 days ago and nothing but problems. First couldn’t call, finally resolved that and now can’t text or access internet off Wi-Fi. Very unhappy 😡

  • dozydizzy1 Daz Percy (@dozydizzy1) reported from Saltash, England

    @tescomobile have to say really not impressed with your customer service and system. Changed over to your network last sunday, now my registered blind wife who relies on her phone has no phone service (after changing to your SIM) at all and noone is apparently is able to help.

  • NathanC23552097 Nathan Cox (@NathanC23552097) reported

    @tescomobile I can't add contacts to my to my Alcatel 1,it keeps coming up grant access,I did phone support but the guy was not able to help,all permissions seem to be on