1. Home
  2. Companies
  3. Tesco Mobile
  4. Pontarddulais, Wales
Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

Why is my Tesco Mobile service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Tesco Mobile

Tesco Mobile is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Pontarddulais, Wales

The most recent Tesco Mobile outage reports came from the following cities: Swansea.

CityProblem TypeReport Time
Swansea Phone 6 days ago
Neath Phone 4 months ago
Swansea Phone 8 months ago
Llanelli Phone 8 months ago
Port Talbot Phone 8 months ago
Swansea Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DonMacWood
    Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • DebbeeHorwood
    Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Niksfridge
    Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Lewis_Gunners
    Lewis (@Lewis_Gunners) reported

    @tescomobile I’ve not had service or data for the 3rd day now, what’s going on ?

  • Jon_Truscott
    Jon (@Jon_Truscott) reported

    @Lll63629830 @tescomobile Hi. That's interesting. When I went in-store the TM staff member said they'd seen a few people with the issue. I've spent ages trying to sort too. I've now taken a new contract with another provider and will press to recover amounts charged by TM while I've had no service.

  • scepticalists
    Hmmmph (@scepticalists) reported

    @tescomobile Any idea why my Internet on Tesco mobile randomly stops or goes slow? My work SIM on same phone and network provider (but not via Tesco) works fine.

  • Beachboi9
    Beachboi (@Beachboi9) reported

    @tescomobile I really wanted to like your service as came back to you from 5 yrs with Vodafone. but with most days only getting 3G and no sign of getting 5G any time soon on the network and your network not supporting WiFi calling I feel like I got value dressed up as Finest.

  • RailMags
    Suzanne Bradley (@RailMags) reported

    @tescomobile Well 17.00 and still no parcel with my new phone. Amazing level of service @DPDgroup_news and @tescomobile I guess it's not coming today then.

  • salliejane9
    Sallie-Jane Edwards (@salliejane9) reported

    @tescomobile You closed my case after 11 hours? That's a pure demonstration of how bad your service has got man, can't I sleep whole I'm expected to keep paying you for 3 faulty phones, double standards

  • BoylanMicaela
    micaela Boylan (@BoylanMicaela) reported

    @tescomobile I've been a loyal customer for 9 years, and your insurance won't pay out for 14 months of payment for a cancelled contract..even though I still have 2 phones with you!! Guess I'll be taking my business elsewhere!! Disgusting

  • EilidhCreates
    Eilidh Creates (@EilidhCreates) reported

    @tescomobile any chance of compensation for my TWO phones that have been without service? I'm thinking of moving service providers seeing its my 3rd day of no connection. Costs me enough on my contract with you guys.

  • Lll63629830
    Lll (@Lll63629830) reported

    @tescomobile day 6 of no service. Despite being told 3 days ago it would be fixed that day yet you are threatening action if I end my contact early

  • EilidhCreates
    Eilidh Creates (@EilidhCreates) reported

    @tescomobile Still same issues btw. Sim in a different phone All of the suggestions I did receive a text saying I'm disconnected for 48 hours so that's 3 days of being disconnected. Its not great. Considering I have two phones with you I may look elsewhere