Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 11/24/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • stuffyourspace Stuff Your Space (@stuffyourspace) reported

    @tescomobile @ToneEQ That’s a lie? Because further down there are tweets from other users saying the same thing! AND I AM TWEETING TO SAY THE SAME THING’ I wonder how many other people have called and you’ve said “we haven’t heard this from anyone else”

  • jimjeffrey10 jim jeffrey (@jimjeffrey10) reported

    @tescomobile hi, I have had some great help from saydul at the AST dept, he has helped me get back Online and sorted my phone contact. I dont know what i would have done with out his help. Hope gets this message. Cheers🙏

  • ToneEQ Tony Cue (@ToneEQ) reported

    @tescomobile It's not working across 6 different browsers on 3 different devices, including a fresh install of Opera browser, the problem is not my end. So far it's taken me an hour to try and check my upgrade dates.

  • TheMrnortholt Nick W (@TheMrnortholt) reported

    @tescomobile I think my wife who has the contract on son’s phone has gone down this route, but will try again. Thankyou

  • ismisecasey Casey Whittaker (@ismisecasey) reported

    @tescomobile hi, can I ask what is considered an acceptable amount of time to keep a customer on hold with your company. Currently at 1hr 40 mins and still waiting.

  • deadpool_1976 mark shinton (@deadpool_1976) reported

    @tescomobile The new SIM card has already been checked when I spoke to customer services on Tuesday and they told me it was a pay as you go sim and that it was the wrong sim and another had to be sent

  • lizzi3b LB (@lizzi3b) reported

    @tescomobile could you help me with something please

  • rogerpope74 Roger Pope #LookAfterOurStar⭐ 🇬🇧 🇪🇺 💙 (@rogerpope74) reported

    @tescomobile I moved from Vodafone during October/November of last year. I used a Vodaphone Sure-Signal within my home. As I am at home most of the time recently, my new Tesco mobile is useless to me. I'm told WiFi calling isn't available via Tesco Mobile. Do I have options?

  • bussy1984 Graeme Hay (@bussy1984) reported

    @tescomobile This was due to sun being quite old and we didn’t want any issues with new phone

  • Trudgillz Trudgill (@Trudgillz) reported

    @tescomobile Hello, do you support eSIM? for iPhone 12 Pro Max?