Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 02/16/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Mathusha_97 Mathusha (@Mathusha_97) reported

    @tescomobile Hi, I've been trying to get a phone with you guys both online and instore but it keeps saying that my details cannot be verified. Please help, thank you!

  • louisamilner louisa milner (@louisamilner) reported

    @tescomobile its been a few days now of next to no phone signal.. is there a problem with a mast somewhere ? x

  • EMILYPRIME EMILY JANE PRIME (@EMILYPRIME) reported

    @GeorgeMonbiot @VodafoneUK On a pot I’ve note @tescomobile were incredible when I had to sort my late aunts estate. Everything was cancelled then and there and nothing was too much trouble. I have since moved to their network because of the service I received in store by actual humans…

  • seanminoz sean (@seanminoz) reported

    @GeorgeMonbiot @VodafoneUK We had completely the opposite experience with @tescomobile They couldn't have been more accomodating when the FIL passed away. Very good customer service.

  • Pastor_john2 Johnny Fabulous (@Pastor_john2) reported

    @VodafoneUK @GeorgeMonbiot I've been with Vodafone for years but always thought their customer service is extremely poor. This demonstrates just poor. My contract is due up in November. I'll probably go with @tescomobile

  • MrJamieW Jamie W (@MrJamieW) reported

    Totally fed up w/ @tescomobile’s v poor customer service. They refuse to liaise with @quidco. After spending much time, @tescomobile have failed to investigate a compliant. I have lost out on cashback on despite being with them both for ages.

  • jess_molloy Jess Molloy (@jess_molloy) reported

    @tescomobile Any update on when my signal is going to return? Had no signal for over a day now. Phone is useless unless connected to wi-fi 😩

  • jess_molloy Jess Molloy (@jess_molloy) reported

    @tescomobile I keep checking that and it just says there’s a problem with a mast. Unacceptable having no signal for such a long time 😞

  • PrivacyMatters Privacy Matters 🇬🇧🇮🇪🇪🇺🌻 (@PrivacyMatters) reported

    @tescomobile @OmbudServices I raised my complaint with the @OmbudServices It is dishonest to advertise good coverage when nothing could be further than the truth

  • LloydBrock9 Brockstar (@LloydBrock9) reported

    @VodafoneUK @GeorgeMonbiot I had a mobile contract with you once. You are by far THE worst company for customer service. You shouldn’t even be in business. I’d recommend anyone of your victims switch to @tescomobile like I did. Vodafone, joke of a company.