Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 01/07/2026 09:05

January 07: Problems at Tesco Mobile

Tesco Mobile is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Tesco Mobile outage reports came from the following cities: Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomPort Talbot Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Tazamurghi Rashid (@Tazamurghi) reported

    @tescomobile It seems that o2 is prioritising 5g roll out over their existing 4g network?

  • allibailey123 allipacker (@allibailey123) reported

    @tescomobile is your website down?

  • petek_78 Petek782 🇫🇷 + 🇬🇧 love 🇪🇺 🐝 🌸 (@petek_78) reported

    @tescomobile Good morning. I did a factory reset of my trusty old Hudl2 and now the device can't access your setup server. Can you suggest a solution please? I don't think I'm the only one with this issue! Thanks.

  • fred280 fred smith (@fred280) reported

    @tescomobile Thanks for the reply, how do I cancel, I'm within the cooling off period.

  • BKDilse BK (@BKDilse) reported

    @tescomobile Been happening for 2 weeks, on 3 phones all on Tesco Mobile. Works fine on WiFi, doesn't work on Mobile Data, unless I VPN to another network. No point in a screenshot, as it only shows camera connect failed. I'm not an end-user, I'm a IT Consultant, so have carried out tests.

  • FionaMitchie Fiona Mitchie (@FionaMitchie) reported

    @tescomobile Can anyone help me. I've had no signal for 2 days now. I've gone through the trouble shoot online and nothing has happened. The Airplane mode keeps flashing on and off aswell

  • gary_m_prince Gary Prince (@gary_m_prince) reported

    Hello @tescomobile Can you explain why, when a customer orders a replacement sim, you disconnect the old one and have a live sim within the postal system? Do you think it is prudent to leave a vulnerable person without service for upto 3 days?

  • mags1822 Maggie (@mags1822) reported

    @tescomobile hi someone opened an account in my name. I contacted customer service last week and was informed someone from the fraud team would get to me in 5 days. My credit has gone down and I’m still waiting for the fraud team. It’s poor that I can’t contact themselves. Help

  • fred280 fred smith (@fred280) reported

    @tescomobile Hi, I had to cancel my contract with you after 4 days, I forgot I was having my pay as you go giff gaff number transferred now I have no phone, could you help me get my old number back please

  • Tazamurghi Rashid (@Tazamurghi) reported

    @tescomobile The signal is always dropping, constantly on 2 bars most of the time in & around parts of East London, like this for a very long time! Why?