Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Tesco Mobile
Tesco Mobile is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (28%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Donna Mac
(@DonMacWood) reported
from
Swansea, Wales
@tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times
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Nicola Selfridge
(@Niksfridge) reported
from
Carmarthenshire, Wales
@tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?
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Deb
(@DebbeeHorwood) reported
from
Swansea, Wales
@SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Craigwilliams0588@gmail.com
(@Craigwi93433020) reported
@tescomobile i haven’t had signal since 7:45 this morning. What is going on????
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Indy Scott
(@IndyScott9) reported
@tescomobile Hi Was on the Tesco website there trying to find out if you use 02 or who for coverage. It wouldn't let me type in my postcode to check. Web error. Plz fix. Who do you use as I've had no signal using Three network for 2 years. I need a phone that let's me get a signal at home.
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Chris 'Earl' Gray
(@Wallabee1) reported
@tescomobile you really need to get signal looked at in WS13 area as it is sooo poor. I had to move over half a mile to even get one bar!
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Sarah Marie Dingwall💙
(@littlelewi) reported
@tescomobile @TrussellTrust Connection is very important! But despite over 9 months of problems with a nearby mast, peoviding 3G at best, friends and family unable to contact me and my daughter by phone in my own home, complaints over the last few months still no refund and no way of moving forward.
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AH
(@arnabhalder) reported
@ColdStig @tescomobile Hello, I have the same problem. My number was supposed to be ported by 6 pm on 23rd Jan but never happened. My old sim has stopped working as well. Not sure what’s happening.
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Michele Hodgson
(@grumpygal1) reported
@tescomobile @TrussellTrust Was told takes up to 24 hours - 24 hours gone and still number not working. Tell me realistically how long my husband will be without his business number.
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Harshit Jain
(@Harshit08695225) reported
@tescomobile you are demanding £222.14 for an iphone 13 for which I have already paid full amount. you can't change ur T&C after 2 months and harress the customer. you are breaking UK consumer law. No customer support at all on this big issue. #fraudTesco
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Abigail Pendlebury
(@AbiG_P14) reported
Switch to @tescomobile they said. It would be great they said. If only I could actually use my tesco mobile contract to tweet this instead of using my mum's mobile hotspot. Never felt so socially disconnected. #tescomobile #sortitout #itsgoodtotalk
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James
(@ColdStig) reported
@tescomobile When I call out it still has the temporary number I got with the sim, my old phone has been disconnected now. I did the transfer with a PAC code from o2 to transfer to your network.
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Gayur Abbas
(@TweetsGK) reported
Pathetic company breaking the agreement. I had bought a mobile in black friday deal on clubcard and now they have sent me a bill with additional payments even when i have proof of conversation with the service desk with my payments completed and account closed. @tescomobile