Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 12/09/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (27%)

    Total Blackout (27%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Tesco Mobile outage reports came from the following cities: Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomPort Talbot Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone

Community Discussion

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Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RachyBuck Rachel Peart (@RachyBuck) reported

    @tescomobile absolutely unacceptable service. After 3 weeks, 8 calls, 2 emails and 4 failed promises of a call back, you still have £200 of my money and I still have no phone. Why not look after your customers rather than hide behind DPD?

  • alickc Alick Cross (@alickc) reported

    @tescomobile I was never made aware of this at the time. Why don't you just get the customer to call when they receive the new SIM

  • DarrelHofland Darrel Hofland (@DarrelHofland) reported

    @tescomobile please can you confirm / or how can I see - if my monthly bill is being added to my @Tesco #clubcard points? that was one of the reasons I joined your network. to earn points through my mobile contract. ?

  • lily_sausage Scooter 🏴‍☠️🇬🇧🐦🦜 (@lily_sausage) reported

    @tescomobile Your Mobile help site just said the opposite i'm afraid .

  • Giles_Pepperell Giles Pepperell (@Giles_Pepperell) reported

    @tescomobile can’t report/forward spam texts/calls to 7726 today, what’s the problem?

  • MidnightShadow4 Midnight Shadow (@MidnightShadow4) reported

    @tescomobile It wouldn’t let me top up online either, as stated in my initial tweet. And I know the card itself is fine, as I used it at the store to buy the voucher. I also never received the email telling me what to do next (and nothing was in my junk folder).

  • bob316uk rob burr (@bob316uk) reported

    @tescomobile I'm still angry about them taking money out my account they haven't sorted out this problem about my my account details had a change the dates on my thing that's what screwed me around plus they should know me the money back for the next month bill

  • Suej1959 Sue Jones (@Suej1959) reported

    @tescomobile @Tesco @tesconews Shes 70+ wanted to upgrade/change her old mobile/keep her old number & come to #tesco mobile because she's a loyal customer but no help/it's nearer for her as she shops there every Sunday.She's got one now with EE who was very helpful.A #tescovoucher wouldn't go a miss for her 😔

  • DavidRo69297228 David Robinson (@DavidRo69297228) reported

    @tescomobile Don’t hang up on me, before telling me how you are going to resolve my questions. Tell me why you are charging for products I have explained I am not using. Tie up what has been discussed on my account with the myriad of assistants. Please contact me asap.

  • bob316uk rob burr (@bob316uk) reported

    @tescomobile It feels like I like to tell Tesco's where to shove it because they're not listen to me at all and then not doing their job properly like to sit me on the phone and talk talk talk I can't get the words in edgeways and I'm fed up with your customer services