Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 11/29/2025 20:50

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @HParf @philburns @tescomobile I'm leaving as soon as I can. I've never had such appalling service. Beyond disappointed. The man in store was mortified at how poorly I'd been treated... And no end in sight! Thanks xx

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @tescomobile is quite honestly the worst company I have ever had the misfortune to deal with.

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @MgraNLea @tescomobile I've just had nothing but rubbish service since I joined them. I can't even leave within the 14 cooling off period because my number is in limbo so they can't give me a PAC code. My son is now saying that nothing data enabled is working from him. Fobbed off repeatedly by Tesco.

  • NicolaQuarry Nik Quarry 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NicolaQuarry) reported

    @cymraesydwi @tescomobile I have been with Tesco Mobile for about 7 years, never had one issue

  • Welshmam3 Welsh Mam (@Welshmam3) reported

    @cymraesydwi @tescomobile We are all with Tesco, seems to work well here, no issues 🤷

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @MgraNLea @tescomobile Thanks. I'll definitely be doing this. I just spent an hour and 45 mins in store trying to resolve this. Still no resolution. I've got a temp number now and my son is being sent a new SIM. I am absolutely gobsmacked at how awful the service is with Tesco

  • philburns Phil Burns 💭 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@philburns) reported

    @cymraesydwi @tescomobile Also, my daughter is in Cardiff now, on same network, and I can see where she is, so something is working!

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @HParf @philburns @tescomobile Really? Well I've been unable to use my phone since 6th December and my son says he's had trouble for a few days. Tesco is giving zero support. I'm going round in circles. Do you know what your friend's issue is?x

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @philburns @tescomobile Yup! I'm repeatedly being told there's no update, we understand your frustration and there's no timeframe for my issue to be fixed. Ace!

  • revpeek Alan Peek (@revpeek) reported

    @CliffSinc @tescomobile I am having the same problem and fault message despite using correct MMI code! My phone stops ringing after 5 seconds. Tesco mobile staff on App simply fob off by saying 'its a software issue' and it's awaiting resolution. Been saying that for 3 months since I first complained