Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Total Blackout (28%)
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Internet (22%)
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E-mail (3%)
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Wi-fi (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Nicola Selfridge
(@Niksfridge) reported
from
Carmarthenshire, Wales
@tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?
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Deb
(@DebbeeHorwood) reported
from
Swansea, Wales
@SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬
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Donna Mac
(@DonMacWood) reported
from
Swansea, Wales
@tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Magic_Staffy & Webber
(@DogsBeTheBest) reported
@tescomobile I'm not receiving calls and texts but can send them. Is there a problem locally? I am at LL11 4TQ
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Michael Strubel
(@mikestrubel) reported
@tescomobile @EE Hi Maria, I am afraid we still have problems. The new phone has the old telephone number on it now, which is great. Unfortunately when my father is texting the phone is sending it from the new number it came with which is a bit weird. The old phone is turned off completely.
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Michael Moran
(@moran181967) reported
@tescomobile Having problems topping up my mobile this morning I got a message saying there is a problem with the system. I've called customer care twice and it should be customer don't care. I was even asked to try to top up later. No money on phone Really disappointed.
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Privacy Matters 🇬🇧🇮🇪🇪🇺🌻
(@PrivacyMatters) reported
@tescomobile No point. The best solution is to move to another operator. @ofcom really ought to investigate the claims made by all mobile operators (& even check the accuracy of their own coverage maps)
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Michael Strubel
(@mikestrubel) reported
@tescomobile @EE I’ve just spent an hour of my time explaining to my 90-year-old father porting means. Nobody explain to him what was going to happen at Tesco’s in Watford, he didn’t understand how to use his new phone, I am really unhappy with the service I’ve had from Tesco’s today.
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Tom S
(@Tom_brs) reported
@tescomobile Do you know if the Pixel 6 can connect to 5G on your network?
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Katelyn Williams 🌀
(@KatelynAnn66) reported
Having awful service with Tesco mobile at the moment and when I tried to get something sorted with customer service they tried to force me into a new contract, but I had to pay my cancellation fee first! Appalling service!! @tescomobile
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Deb
(@DebbieSelf18) reported
@tescomobile can’t upgrade so sons contract to unlimited data. Need help please
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Sara
(@st_tattersall) reported
@tescomobile you have a very inadequate and incompetent customer care team!. I've had an ongoing issue with my account for three months now and I still can't get someone to contact me!. Why aren't managers available when you ring to resolve issues?
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Sheridan Birtwistle #CovidIsAirborne
(@twwooer) reported
@FelicityCloake @O2 @tescomobile uses #O2 network Have been with them for years; no mid contract price increases; decent value