Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 11/27/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mirellacodes Mirella (@mirellacodes) reported

    Since then, the issue has not been resolved. This is truly unacceptable especially from @tescomobile . Avoid while you can…

  • KazzaLouH KazzaH 💙💙💙 (@KazzaLouH) reported

    @tescomobile Hi, my husband, daughter & i have contracts with you. When at home we have virtually no signal, or the tiniest bit. Most of our calls go directly to voicemail, texts dont send etc. Its becoming an real issue. Spoken to local shop who said a mast nr us is cont.

  • LordBriRobert1 Lord Bri Pro Choice Firth (@LordBriRobert1) reported

    @tescomobile That would be great, if I hadn't found it impossible to access data through your network, for nearly 2 months now.

  • HelenHcgil Helen Gilmore (@HelenHcgil) reported

    @tescomobile Mast seems to have stopped working in Allonby, CA15 area. No mobile signal at all for Tesco or Vodafone users. Can you report this please?

  • jamieserplus Jamie Serplus (@jamieserplus) reported

    @tescomobile Dad changed from other network Mon:promised by agent old number would be transferred no later than Wed AM. Old number dead and STILL not transferred. He receives cancer treatment and calls regarding it and awaiting call for heart surgery and no1 is doing nothing-help

  • Tiffany65544319 Tiffers (@Tiffany65544319) reported

    @tescomobile in the past 24 hours my mobile coverage has dropped out twice. Is there an issue in the south west at all?

  • katecharlotte03 Kate ✨Social Media Manager✨ (@katecharlotte03) reported

    @tescomobile trying to turn on Wi-Fi calling as signal is not good. How do I do this? I think it’s a provider question…

  • MikeDyserth Mike Pritchard (@MikeDyserth) reported

    @tescomobile Can be anywhere. Again, when it says 3G or 4G, regardless of the app on my phone requiring data and wherever I am, it’s too slow or doesn’t load

  • SaleSharks1234 Kady Steels (@SaleSharks1234) reported

    @tescomobile are an absolute joke, nothing but problems, broken promises, i'm sick to death of them!!!

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..