Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 02/01/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Tesco Mobile outage reports came from the following cities: Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomPort Talbot Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ab69er Alan Bell (@ab69er) reported

    @tescomobile you internet coverage is garbage sat on the A14 in a traffic jam and can’t even connect to the internet to find another route

  • katwest1 Kat xx🦆 (@katwest1) reported

    @tescomobile we been without network ages now in CV35 any idea how much longer it will take to fix??

  • mrseviltedi IJ (@mrseviltedi) reported

    @tescomobile I spoke to the online help earlier today, there was an issue moving the number due to being old contract to new contract and a new sim is on its way, I never even lost signal on my original sim

  • nat_delaune Nathan Delaune (@nat_delaune) reported

    @CW33ks @tescomobile Until recently they've actually been really good tbf bud, they've not really had any problems

  • debbiebrown74 Debbie Brown (@debbiebrown74) reported

    @tescomobile when will signal issues be resolved? Your online checker confirms a problem with a mast in the area but no indication of how long it will take to resolve. A bit of communication with your customers to keep them informed goes a long way!!

  • SMlFFY Martyn Smith (@SMlFFY) reported

    @tescomobile My SIM card failed Thursday and I’ve had a replacement SIM from my local Tesco Store. Installed this Thursday night. But still waiting for it to be activated to my original number. Can you help?

  • dunfishin4 Septic Skeptic 🇺🇦 (@dunfishin4) reported

    @tescomobile Happy to DM you my number so you can see I’m (still) a Tesco customer but not looking for any kind of resolution or goodwill gesture - too late. It’s sad that companies don’t respond until you embarrass them on social media

  • poppies_score Poppies score 🇺🇦 (@poppies_score) reported

    @tescomobile how hard can you make it to pay for PAYG? Your agents have no idea what they're doing! Wouldn't recommend you to my worst enemy!

  • Alimcelroy Ali (@Alimcelroy) reported

    @tescomobileire I have tried to move number twice on the app and still no response & now paying for x2 mobile phone accounts! Moved to #tescomobile as thought it would be better than @ThreeIreland but basically all telecoms companies offer the same awful level of customer service

  • deb801412 debbie walters (@deb801412) reported

    @tescomobile Why is your website so awful?. Picked phone .Put it in basket . Go to checkout . Basket Empty. 😡