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Tesco Mobile

Tesco Mobile outages and service status in Pontarddulais, Wales

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Pontarddulais, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 8: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DonMacWood
    Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • CMastaglio_93
    Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • Niksfridge
    Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • SherlockRichard
    Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • DebbeeHorwood
    Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NewHomesExpert1
    New Homes Expert (@NewHomesExpert1) reported

    @tescomobile OH that old chestnut! @tescomobile used that as an ongoing excuse to delay and frustrate those who complain. Ombudsman will rule in my favour. "CEO team" 10 days to sort it ticking down!

  • sustainablist1
    Mary F. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇮 🏴✝️⚖ (@sustainablist1) reported

    Sorry @tescomobile you have just lost my business. 36hrs to resolve an problem. Still unresolved. You have made many issues that other companies have. Transferring your call centres abroad. Is one. Changing all your telephone access numbers is 2 . I'm not a big customer.

  • chatkins1
    chatterbox (@chatkins1) reported

    @tescomobile @MartinSLewis If this is how a complaints manager responds what hope do I have? Please contact Sahira complaints manager as she has somehow missed my email stating that I want to keep complaint open and have SAR

  • Craig_Bailey41
    Craig Bailey (@Craig_Bailey41) reported

    @tescomobile @EE It just seems to be everywhere, I have to rely on WiFi to be able to communicate with my phone. It just seems poor on a whole. 😕

  • InMrMac
    ImMrMac (@InMrMac) reported

    And yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers

  • SentientSquirel
    SentientSquirrel (@SentientSquirel) reported

    @SBarrettBar @tescomobile Poor Steven has been having a hard time with service providers, first Openreach now Tesco.

  • Stu37900363
    NoisyWhisper 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stu37900363) reported

    @tescomobile is pants. 0 customer service. Ripped me off. Taken money and 12hrs later I still don't have my Bundle. Live chat is a joke, and I can't call you as advertised because I have 0 credit after paying for renewal.

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    Can you please tell me why there's internet problems, and I can't use the checker it's not loading @tescomobile

  • LetchworthOwl
    Damian (@LetchworthOwl) reported

    @tescomobile Do you have any plans to improve coverage links in France?....every time I struggle to get a signal and when I do it continues to drop out between 2/3 different networks

  • beckykk_
    becky🌻 (@beckykk_) reported

    @tescomobile I phoned last week bc I’ve noticed I’ve been charged twice every month for insurance since June 2025. The person on the phone said they would text me the insurance department number but I’ve still not received this? Please can you help?