Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (53%)
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Internet (28%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Donna Mac
(@DonMacWood) reported
from
Swansea, Wales
@tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Deb
(@DebbeeHorwood) reported
from
Swansea, Wales
@SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬
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Nicola Selfridge
(@Niksfridge) reported
from
Carmarthenshire, Wales
@tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Horne
(@Horne_V) reported
@tescomobile Such appalling service following a number migration issue. No one available to escalate my complaint to. No evidence you are even trying to fix it.
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Quidonneuncoup 🌈 🏳️⚧️ 🇪🇺
(@youknowit0609) reported
Just when I thought things could not get worse with @tescomobile they failed to enclose a packing slip so have to wait 14 days plus for £180 refund. Appalling service.
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Neil Slater
(@neilslater36) reported
@andrewgerson4 @tescomobile I've been assured that a "manager" will look into it and resolve my issue. Supposedly taking up to 3 working days! Really? 3 days to adjust a bill and email it. Its no wonder companies need to charge admin fees, 3 days for a 1 minute alteration.... Its ridiculous and laughable.
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Lindsay Brunt
(@Lindsay_Brunt) reported
@APhillips1962 @tescomobile There a joke!! how is £10 off our bill going to resolve signal? haha they are the worst network and customer service going! ive emailed the CEO but getting responses back from their 'advisor' instead - they cant face the issue themselves!
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Neil Slater
(@neilslater36) reported
@andrewgerson4 @tescomobile I've had a problem with @tescomobile too,was having serious issues with 4 accounts so cancelled and was assured no early termination fees, then my new bill arrived I was expecting a "final bill" with a nominal figure only to find they've charged me early termination fees, 😡
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Imaan Burnett
(@iburnett96) reported
@tescomobile I have no network whatsoever not just data.
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Lindsay Brunt
(@Lindsay_Brunt) reported
@xXTHLXx @tescomobile Am afraid your stuck for another 2-3 years of hell! They are aware the signal is poor but failure to help or resolve the issue :(
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paul phillips
(@PaulPhillips765) reported
@tescomobile should be ashamed of yourselves , leaving me without a telephone for up to 10 days which is used to monitor and regulate my sons type 1 diabetes equipment with no help at all, happy new year and rethink your customer service !!!!!!
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Lindsay Brunt
(@Lindsay_Brunt) reported
@tescomobile Still awaiting for that phonecall back..... 3 requests in 3 weeks and promised of phonecall within 48 hours....... #Fail
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Kym (Nonie) Mann
(@KookyKym) reported
My husband has a contract with @tescomobile, and his signal seems to have steadily gotten worse over the past few months. He can not receive calls now, as they automatically go to voicemail. It's affecting his work, as he works from home. Why is it so bad in the Glossop area?