Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales
Problems detected
Users are reporting problems related to: phone, total blackout and internet.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Tesco Mobile
Tesco Mobile is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (40%)
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Total Blackout (31%)
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Internet (22%)
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E-mail (4%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Deb
(@DebbeeHorwood) reported
from
Swansea, Wales
@SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Katie 🏳️🌈
(@stardustkatie) reported
So I had to call again and now I have a legend actually escalating the issue with the @tescomobile fraud team. It was bad enough having my identity stolen but it's now taken 3 months for Tesco to rectify it which prevents me from applying for any other credit.
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Andrew
(@andrewgerson4) reported
@neilslater36 @tescomobile That is theft! Obtaining money from a customer without availing the services promised is theft. Instead of fixing the problem, they resolved to stealing from their customers
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Lindsay Brunt
(@Lindsay_Brunt) reported
@xXTHLXx @tescomobile Am afraid your stuck for another 2-3 years of hell! They are aware the signal is poor but failure to help or resolve the issue :(
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💜💙Roopa Benstead💙💜
(@RoopaBenstead) reported
@tescomobile I can’t believe the incompetence of your staff on the phone. After 14 hours of trying to get this issue resolved I’ve finally took the bold step and cancelled my phone contract! Such a simple request and you’ve made me feel like I’m asking for the world! Disgraceful
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Sandra Gomes afzal
(@AfzalGomes) reported
@tescomobile - anyone had issues with data usage after transferring to Tesco Mobile from another provider? It’s been almost 2 months now and they can’t resolve it or escalate the issue?
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SheSaid
(@Jen00168027) reported
@tescomobile Whilst on the phone to your customer services for an hour trying to cancel my contract and go to PAYG, they cut my network while I was talking now I'm unable to log into apps etc and they haven't swapped it to PAYG like I asked.
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Katie 🏳️🌈
(@stardustkatie) reported
The first customer care agent for @tescomobile transferred me to sales which was a waste of all of our time seeing as sales ≠ fraud
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Neil Slater
(@neilslater36) reported
@andrewgerson4 @tescomobile I've had a problem with @tescomobile too,was having serious issues with 4 accounts so cancelled and was assured no early termination fees, then my new bill arrived I was expecting a "final bill" with a nominal figure only to find they've charged me early termination fees, 😡
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Stewart McLintock
(@baldelectrician) reported
Just left @tescomobile after 13 years, no point in staying if there is no USP. Off to a cheap virtual operator and reducing my monthly bill by 67% Would have been happy to stay but the pants level of customer service (abroad) made my mind up for me
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Lindsay Brunt
(@Lindsay_Brunt) reported
@APhillips1962 @tescomobile There a joke!! how is £10 off our bill going to resolve signal? haha they are the worst network and customer service going! ive emailed the CEO but getting responses back from their 'advisor' instead - they cant face the issue themselves!