Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/10/2026 09:40

March 10: Problems at Tesco Mobile

Tesco Mobile is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisKn80367018 Chris Knight (@ChrisKn80367018) reported

    @tescomobile Well, let's see how we get on when I try and get my upgrade this week. I have zero faith in tesco mobile after this fiasco .That will determine whether you keep me as a customer or not.

  • ChrisKn80367018 Chris Knight (@ChrisKn80367018) reported

    @tescomobile Simply stopped replying now after being told "the system blah blah". Nobody @tescomobile wants to take repsonsibility or even help. Useless.

  • psx_ps psx (@psx_ps) reported

    @tescomobile I'm utterly fed up seeing this stupid advert.

  • JoshiSidhu I Can’t Breathe | Black Lives Matter (@JoshiSidhu) reported

    @tescomobile @EE - Bill going up by £2 a month for substandard service. Going to contact my MP

  • andycarmo1975 andy carmichael (@andycarmo1975) reported

    @tescomobile @PaulLam23454655 Do you still piggyback on 02's masts, that might explain the crappy signal, their coverage is awful and it's never their fault either, it's usually that your walls are too thick or something lame like that, not that the masts are outdated and the signal weak.

  • ChrisKn80367018 Chris Knight (@ChrisKn80367018) reported

    @tescomobile Just being fobbed off again on DM's. "The system won't let us do anything, speak to this person, speak to that person. No shame whatsoever. Terrible company.

  • ChrisKn80367018 Chris Knight (@ChrisKn80367018) reported

    @tescomobile The same live chat I was on this morning that you are now claiming I didn't do? And who said "There's nothing we can do". Will any of you take ownership of your catalogue of errors? Utterly shambolic service

  • jurgens_jack Bicmacs (@jurgens_jack) reported

    @tescomobile currently having trouble with apps on my phone. Mainly google. Google not working , keeps saying google play apps not working. Is there a current problem to explain this and what is best to do about it ?

  • Princxss_stasch S t a s c h i a 👑 (@Princxss_stasch) reported

    @tescomobile is there any issues in the Pl4 area as i cant send texts or anything yet i normally get good signal at work...

  • AmberrJosieWood AmberJosie' (@AmberrJosieWood) reported

    @tescomobile are you having network issues? Some of my apps aren't working and my phone is really slow, brand new and I've had nothing but issues with it.