Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/17/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • edi_vex Vex (@edi_vex) reported

    @tescomobile @O2 Tesco Mobile / o2 seem to be down. No network signal or Internet in Edinburgh, EH3

  • keithy1988 Keith (@keithy1988) reported

    @tescomobile There is never any issues or work registered but frequently lose signal walking down a street or speeds less than old dial up

  • BrettOfKent Brett 🇩🇪🇬🇧 (@BrettOfKent) reported

    Hello @tescomobile if an iPhone was taken out by yourselves in May 2021. Is that phone unlocked for any network or can it be unlocked to be used on another network? Ta.

  • lil_smiy Matt Smith (@lil_smiy) reported

    @tescomobile my phone won’t connect to the Tesco network. Tried the sim in the wife’s phone and it still won’t connect her sim works in my phone. How do I get a new SIM card?

  • memike72 Boss (@memike72) reported

    @tescomobile any issues again with your signal? Carrickfergus BT38. Terrible service.

  • Dawnwolf26 Francesca Johns (@Dawnwolf26) reported

    @tescomobile Ordered my 3rd phone with you on my account for my father, tried tranfering his old number (which was pay monthly on my sisters account). Tried PORT and SWAP, nothing. Customer service on the app is a joke, said they fixed it and haven't. SIM is now Emergency only!

  • wordsfan Yvonne Barrie (@wordsfan) reported

    @Tesco delivery L8 & lots damaged! Y I will not shop with you again! Pics:2 items NOT noticed at doorstep & returned to driver. TOTAL 8 food tins 2 canned drinks 1 pepper 1 pot pasta & my eggs all damaged beyond use. & to top it all no @tescomobile signal 2 call U!!

  • Tesco Tesco (@Tesco) reported

    @wordsfan @tescomobile Hi there. I am sorry to hear that. Please send us a DM with more information so we can look into this further for you. Fraser - Customer Care

  • CaronBrown3 CaronBrown (@CaronBrown3) reported

    @tescomobile You promised to waiver deal on upgrade after a mishap as I've been a loyal customer, notes on file last week and now they're no longer there! Where's the loyalty? Time to say goodbye.

  • keithy1988 Keith (@keithy1988) reported

    @tescomobile issues with your systems today? Trying to get a PAC code and no reply to text, tried to request online as just getting told request didn't go through