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Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Pontarddulais, Wales

The most recent Tesco Mobile outage reports came from the following cities: Swansea.

CityProblem TypeReport Time
Swansea Phone 8 days ago
Neath Phone 4 months ago
Swansea Phone 8 months ago
Llanelli Phone 8 months ago
Port Talbot Phone 8 months ago
Swansea Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • Niksfridge
    Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • SherlockRichard
    Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • DonMacWood
    Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • DebbeeHorwood
    Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ianstobbart1
    ian stobbart (@ianstobbart1) reported

    @tescomobile I've received a couple of mms messages since the last time we spoke Could it be a bad reception/signal issue?

  • ennie21_
    daechwita island (@ennie21_) reported

    @tescomobile hi I cancelled a order recently and it should be cancelled today but I still see it appearing and I can still log into the account as it’s meant to close down. How will I know once the order is cancelled and account closed as I need to reorder?

  • WoollinAdele
    Adele C W (@WoollinAdele) reported

    @klambechops @tescomobile I've had issues too. My account looks to have been hacked by somebody else. I now cant access my account. Trying to explain it to Tesco mobile is useless. I want to have another contract. I'm about to change to Virgin. I've had enough.

  • bighover1
    bighover (@bighover1) reported

    @tescomobile just spoke to ZOYA from Tesco mobile customer care terrible customer service just like this dead company just check there trustpilot

  • wyko778
    john cunningham (@wyko778) reported

    @tescomobile been having problems with calls on iPhone 11 poor sound and not connecting properly. Been on chat line for two sessions but no help at all anyone out there who can help please

  • TraceyJ92397948
    TraceyM (@TraceyJ92397948) reported

    @tescomobile absolutely appalling customer services. Twice on hold for 45 mins and got cut off whilst trying to sort out elderly gentleman’s phone 🤬

  • zapnboys
    Zoe Franklin (@zapnboys) reported

    @O2 Thanks O2 shame @tescomobile don’t take customer service seriously 🤬

  • Robertj67586264
    Robert Jones (@Robertj67586264) reported

    @tescomobile Do you employ idiots, I asked and this was confirmed via chat 2 phones to be locked over a week ago as they were misplaced. I now find out this was never done, this is staggering incompetence stupidity and idiocy. I ask do you employ idiots #tescomobile

  • LloydMegs
    Megan (@LloydMegs) reported

    @tescomobile Hi Callum, my mum spoke to customer care 'Alex' today and was told she will hear back within 3-5 working days. Just confused as the letter doesn't have any specific account details, and references a real tesco mobile number to ring... so not sure where the scam element would be.

  • SharonCurzon9
    Sharon Curzon (@SharonCurzon9) reported

    @tescomobile Ah my other half has paid 6 months towards. SIM only and still doesn't get an option to upgrade ,is it possible that he might never get that option then now ,his credit is okish