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Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Pontarddulais, Wales

The most recent Tesco Mobile outage reports came from the following cities: Swansea.

CityProblem TypeReport Time
Swansea Phone 7 days ago
Neath Phone 4 months ago
Swansea Phone 8 months ago
Llanelli Phone 8 months ago
Port Talbot Phone 8 months ago
Swansea Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • NicolaFine1
    Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • CMastaglio_93
    Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • DebbeeHorwood
    Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • Niksfridge
    Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • DonMacWood
    Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • SherlockRichard
    Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • botla_karthik
    Karthik Botla (@botla_karthik) reported

    @tescomobile I was really disappointed with the experience I had. Even though I had all the documents even didnt care to see them, I really Lost interest to buy a mobile with Tesco. Sorry tesco you lost a customer because of your staff behaviour.

  • anthony_duncalf
    Anthony Duncalf (@anthony_duncalf) reported

    @tescomobile I'm not a Tesco mobile customer myself but my parents and my Uncle are. I get around 20mbps on SMARTY which runs on 3 network pretty much everywhere there's 4G.

  • LouNikongll
    Lou (@LouNikongll) reported

    @tescomobile My point here is I have had my debit blocked due to this, it could have been worse, and I wanted to escalate it to Tesco toincrease awareness... Possibly help to reduce the risk to other customers experiencing this hassle....

  • perfectpaynes
    Tricia Payne (@perfectpaynes) reported

    @tescomobile my samsung a50 is telling me no sim. I have no other phone to test it in. How do I know if it's broken or a service issue? Thanks!

  • disneystace
    Stacey / 400 days until WDW ✨ (@disneystace) reported

    @tescomobile can I get some help please

  • Mellycat6
    Mellycat (@Mellycat6) reported

    @tescomobile @GREATAWAKENINGM What ???? Why would this even be considered a “service” Tesco would even offer I smell BS

  • berta_pxx
    roberta paterson (@berta_pxx) reported

    @tescomobile Thanks for reply there was a bit of an issue with the sim but the guys in the phone shop sorted it for me

  • PepperQ13
    0-Infinity (@PepperQ13) reported

    @tescomobile so angry with you. Was promised my phone would be here today.Cancelled all on my old phone and now you tell me it won’t be here until Wednesday. Poor poor show Tesco!

  • kidcookster
    Kid Cookster (@kidcookster) reported

    @tescomobile If you were there to listen, it wouldn’t take 4 months to get an old lady’s money back, which you have now agreed to do in vouchers, having promised 3 times a cheque was in the post…your not there to help, all about grabbing old ladies money, and lying. Let’s revisit this soon🤔

  • LesTwigg
    Les Twigg (@LesTwigg) reported

    Swapping to a replacement Sim on O2 was reasonably easy, same job on @tescomobile was ridiculously easy. Not sure why Three made it so difficult, swapping networks was the best solution...