Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 12/02/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • dunstablian John (@dunstablian) reported

    @tescomobile Trying to get through to talk to you lot is like trying to talk to GOD for £6 a minute. Lunacy. I have 3 phones on your network (at the moment) i have a question. How the hell do i contact you to talk to someone for less than £6 a minute ?

  • covps Lee Walker (@covps) reported

    @tescomobile Have tried the sim in another phone and same problem

  • 6677baggiesandy 🇬🇧Andy🇪🇺 (@6677baggiesandy) reported

    @tescomobile @crisis_uk Tesco is so concerned about this issue that with all its wealth it decides not to just give every homeless person a sim and/or a phone, yeah good one

  • covps Lee Walker (@covps) reported

    @tescomobile can you explain why you can’t provide a mobile service for my daughter? She transferred from EE a month ago and can’t receive calls or messages from other networks. She has spent 2.5 hours on the phone with customers support and been sent a replacement SIM.

  • acb130264 AnneCB (@acb130264) reported

    @tescomobile @crisis_uk @tescomobile why is my signal so bad for months now .... getting 2/3 bars signal if I’m lucky! #Hertsmere 3 people in the house all experiencing the same. Sort it out #fedup

  • covps Lee Walker (@covps) reported

    @tescomobile It is not a faulty SIM card. We have had 2 SIM cards and neither have worked. Looking at options to move back to previous provider as Tesco unable to provide a service

  • MoorebluemMoore Alison Moore (@MoorebluemMoore) reported

    @tescomobile no they couldn’t help

  • zoezoezoed Zoe (@zoezoezoed) reported

    @tescomobile would never use these sharks ever absolutely despicable service all over

  • zoezoezoed Zoe (@zoezoezoed) reported

    @tescomobile I was told I would get £20 to get a new phone as cannot be without a phone for work so how do I get that then!!!! And I do not want a used phone being returned I’m concerned this heap of junk was used in the first place hence the problems!

  • richardhardy RicHardy (@richardhardy) reported

    @tescomobile Sky mobile and I have raised it to them but it is affecting Sky o2 and Tesco mobile, therefore has to be something of a shared service/usage?!