Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/13/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisharvey4357 chris (@chrisharvey4357) reported

    @tescomobile I thought this had been sorted but how sad am I. We were sent a replacement sim for a phone number that didn't have a problem with.

  • Lee_Stono_21 Lee Stone (@Lee_Stono_21) reported

    @EE , @tescomobile @O2 could you provide me with a better service?

  • topboylfc GT (@topboylfc) reported

    @EE I haven’t n i keep sending pac to 65075 i have been on a sim only deal but thing’s have happened out of my control. I just wish EE would send me the pac code cos my contract is up on 8/10/26 i already paid this months bill I didn’t have any issue leaving @tescomobile 2 yrs ago!

  • mason151950 Ryan Mason (@mason151950) reported

    @tescomobile Awful service! No help at all. Says can't help me, Take my money and won't help me a vulnerable customer and won't do anything for me! ****** off.

  • RobertG40469468 Keith Grey (@RobertG40469468) reported

    No reply from @tescomobile or @o2 - says all you need to know when a solution is clear

  • Teldeb TheMrsButcher (@Teldeb) reported

    @tescomobile @O2 terrible signal in Doddinghurst AGAIN. I'm out of contract so will look at other networks if you don't sort this out quickly

  • BrettIceDancer Brett (@BrettIceDancer) reported

    As I have had my old no 15 years I cannot access the NHS HMRC UC eBay it goes on. The only customer service is in South Africa. @tescomobile have caused huge damage by moving PAYG to essentials. Also the app no longer works as it says my number is not a PAYG,

  • radiodjdave dave smith radio dj (@radiodjdave) reported

    @tescomobile what is going on with your pay and go service topped up £20 and its eaten £10 in a day with only half hour browsing not happy

  • mason151950 Ryan Mason (@mason151950) reported

    @tescomobile NO I WONT SPEAK TO YOUR MANAGEMENT TEAM! COMPLAINTS TEAM! THEY KNOW EVERYTHING ABOUT THIS ISSUE! TAKEN MY MONEY BUT WONT GIVE ME ITEMS!

  • ThomsAdrian Adrian (not on Netflix) Thoms (@ThomsAdrian) reported

    @tescomobile This is outdoors and I’m banging on because at a service area where at times there will be maybe hundreds of users of O2 network trying to use EV apps or plan their routes on Google Maps or Waze this is shoddy. I don’t expect 100% coverage on the road network but I do expect it at a service area. There can’t possibly be planning issues putting up a mast.