Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

• Phone (38%)
• Internet (30%)
• Total Blackout (27%)
• E-mail (3%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map Near Pontarddulais, Wales

The most recent Tesco Mobile outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Phone	8 days ago
Neath	Phone	4 months ago
Swansea	Phone	8 months ago
Llanelli	Phone	8 months ago
Port Talbot	Phone	8 months ago
Swansea	Phone	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  Nicola Selfridge (@Niksfridge) reported 2 minutes ago from Carmarthenshire, Wales

  @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

• 
  Richard_Sherlock (@SherlockRichard) reported 24 minutes ago from Llanelli, Wales

  @tescomobile I've had no service for 16 hours now im fuming 😤

• 
  Donna Mac (@DonMacWood) reported 27 minutes ago from Swansea, Wales

  @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

• 
  Deb (@DebbeeHorwood) reported 30 minutes ago from Swansea, Wales

  @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

• 
  Nicola Fine (@NicolaFine1) reported 32 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ian stobbart (@ianstobbart1) reported 5 minutes ago

  @tescomobile I've received a couple of mms messages since the last time we spoke Could it be a bad reception/signal issue?

• 
  daechwita island (@ennie21_) reported 6 minutes ago

  @tescomobile hi I cancelled a order recently and it should be cancelled today but I still see it appearing and I can still log into the account as it’s meant to close down. How will I know once the order is cancelled and account closed as I need to reorder?

• 
  Adele C W (@WoollinAdele) reported 12 minutes ago

  @klambechops @tescomobile I've had issues too. My account looks to have been hacked by somebody else. I now cant access my account. Trying to explain it to Tesco mobile is useless. I want to have another contract. I'm about to change to Virgin. I've had enough.

• 
  bighover (@bighover1) reported 13 minutes ago

  @tescomobile just spoke to ZOYA from Tesco mobile customer care terrible customer service just like this dead company just check there trustpilot

• 
  john cunningham (@wyko778) reported 16 minutes ago

  @tescomobile been having problems with calls on iPhone 11 poor sound and not connecting properly. Been on chat line for two sessions but no help at all anyone out there who can help please

• 
  TraceyM (@TraceyJ92397948) reported 16 minutes ago

  @tescomobile absolutely appalling customer services. Twice on hold for 45 mins and got cut off whilst trying to sort out elderly gentleman’s phone 🤬

• 
  Zoe Franklin (@zapnboys) reported 19 minutes ago

  @O2 Thanks O2 shame @tescomobile don’t take customer service seriously 🤬

• 
  Robert Jones (@Robertj67586264) reported 21 minutes ago

  @tescomobile Do you employ idiots, I asked and this was confirmed via chat 2 phones to be locked over a week ago as they were misplaced. I now find out this was never done, this is staggering incompetence stupidity and idiocy. I ask do you employ idiots #tescomobile

• 
  Megan (@LloydMegs) reported 21 minutes ago

  @tescomobile Hi Callum, my mum spoke to customer care 'Alex' today and was told she will hear back within 3-5 working days. Just confused as the letter doesn't have any specific account details, and references a real tesco mobile number to ring... so not sure where the scam element would be.

• 
  Sharon Curzon (@SharonCurzon9) reported 23 minutes ago

  @tescomobile Ah my other half has paid 6 months towards. SIM only and still doesn't get an option to upgrade ,is it possible that he might never get that option then now ,his credit is okish