Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 02/23/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • VickiWilson1975 Vicki Wilson (@VickiWilson1975) reported

    @tescomobile Every time I contacted your "helpline" they gave my a new sim card. I have had 4 now and a replacement phone. Still my signal is poor but the last 2 days I have no signal. I have missed the 14days. Because you insisted on replacing the sim card. I feel I have been missold and ...

  • ANGRYFI5HMUSIC Angry Fi5h🐡 (@ANGRYFI5HMUSIC) reported

    @tescomobile Hi Sean according to the map a mast has been removed. This is causing me no end of problems for my business. I wasn't notified about this and its incredibly frustrating do we know when this will be sorted my phone keeps saying I have 4g or 5g and yet not working

  • strongbow1932 strongbow1932 (@strongbow1932) reported

    @tescomobile I've had no network connectivity all day. Data has been abysmal too lately. A month or 2 after I upgraded. Wondering if I've made a big mistake now. In the past its always been fine up until lately. I said I think it's the phone. Tesco chat said 'Wait until the masts fixed'?

  • DigitalSpirit1 ● Susan Forgie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DigitalSpirit1) reported from Haddington, Scotland

    Is anyone else in #EastLothian having trouble with their @tescomobile service? I've not had a network service since last night.

  • ttlummings t t lummings (@ttlummings) reported

    @tescomobile Shocking treatment from you. On the 12th November I agreed unlimited data. I was told this would kick in on the 24th. I wrote down he date. To tide me over, I paid an extra £20 for interim data. This ran out. I paid an extra £10 for more. On the 24th…

  • MyWords2021 Michael Chandler (@MyWords2021) reported

    @tescomobile Only a senior manager can stop this going to court where the company will be shown for telling lies, intimidating and abusing a disabled customer. CAN NOT WAIT

  • farrier_stephen Stephen Farrier (@farrier_stephen) reported

    @tescomobile is there an outage in Ellington Northumberland as there is no mobile phone signal

  • SWstudent78 mel (@SWstudent78) reported

    @tescomobile 3 weeks of zero service at my house... surely the engineers have an update or is it that the phone mast has been removed without telling us? Truth please?

  • ANGRYFI5HMUSIC Angry Fi5h🐡 (@ANGRYFI5HMUSIC) reported

    @tescomobile is there an issue with mobile service in winchester. As for the last 2 days i've not had any internet which is incredibly frustrating when you rely on it for day to day business.

  • greatwhitebark CathyM (@greatwhitebark) reported

    @tescomobile well done your salesman at East Didsbury Tesco who sold my 86 year old Mum a phone, didn't put the sim in for her or set it up, when she asked said he "couldn't give her lessons on how to use a phone" hope you're proud of your service