Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/01/2026 17:05

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kelda_kelly Dr Kelly Henderson (@kelda_kelly) reported

    @tescomobile Thanks I have already registered. It’s been a couple of days so was hoping for a general indication of when service being restored - hopefully it’s soon.

  • alicegl16 alice (@alicegl16) reported

    @tescomobile - almost every other day at the moment, I have full signal with 4G, but my WhatsApp doesn't work, Instagram doesn't work, I can't load anything at all on Google or safari and anything I need to load, like banking ect, won't load!

  • offley78 Pete Offley (@offley78) reported

    @tescomobile when are you going to provide a service for smart watch’s so they can be use on 4g without a phone. To use my watches I need to have my phone with me. Get with the times.

  • caroljane1 Jane Doyle (@caroljane1) reported

    @tescomobile still waiting for my broken phone to be collected! Pick up slot between 12-1pm.

  • davecarson88 dave carson (@davecarson88) reported

    @tescomobile Thanks Jade, I got through on the 0345 number but the network 4455 number is not recognised

  • _sopphh96_ soph (@_sopphh96_) reported

    @tescomobile absolutely ridiculous not being able to receive sms texts on 4G with signal. I have to have 3G to receive these types of texts. I’ve tried everything!! Apple checked my phone too! I have a replacement sim too! Absolutely shocking, can’t wait to leave

  • lazyoldbones nickrday (@lazyoldbones) reported

    @tescomobile @02 absolutely shocking service,my wife took out a new business contract with you on 6.12.22.Her old number was ported over via pac and its still not working.Losing business.

  • neilslater36 Neil Slater (@neilslater36) reported

    @flickhan @tescomobile Same here, was fine but not anymore, if I get a mobile data signal anywhere within a 3 mile radius of my house the speed tops out at just over 1mbps. That's NOT 4g

  • JakeHamblin20 Jake Hamblin (@JakeHamblin20) reported

    @tescomobile hi, is your phone line having problems? I am trying to call but the call cuts out about 3 seconds in every time.

  • s4bo60 samantha bryson (@s4bo60) reported

    @tescomobile I have tried to raise a complaint twice now and no one seems to want to raise it. Or contact me regarding the actual complaint