Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Tesco Mobile
Tesco Mobile is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (52%)
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Internet (27%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Richard_Sherlock
(@SherlockRichard) reported
from
Llanelli, Wales
@tescomobile I've had no service for 16 hours now im fuming 😤
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Deb
(@DebbeeHorwood) reported
from
Swansea, Wales
@SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬
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Chloe Mastaglio-Fox
(@CMastaglio_93) reported
from
Landore, Wales
@tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃
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Donna Mac
(@DonMacWood) reported
from
Swansea, Wales
@tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times
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Nicola Selfridge
(@Niksfridge) reported
from
Carmarthenshire, Wales
@tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Nik Quarry 🏴
(@NicolaQuarry) reported
@cymraesydwi @tescomobile I have been with Tesco Mobile for about 7 years, never had one issue
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Gail C
(@cunliffe_gail) reported
Anyone having issues with @tescomobile voicemail? I've been migrated to their new system & now the phone only rings about 10 seconds before going to voicemail. Used to be able to change how many sec's before voicemail but not on new system. Why change system if it's not as good?
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MOHAMMED MUZAMMIL
(@amm994) reported
@tescomobile you could do better to customers who recharged to unknown(not existing) number due to an typo. Customer service wasn't helpful at all even though I had all the proof, just giving the blunt answers to the queries. Hope you come up with the better experience.
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Alan Peek
(@revpeek) reported
@tescomobile Your MMI code to increase call ring time is still not working after 3 months! My phone goes to voicemail after just 5 seconds and it is SO annoying for clients!
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Bagstar
(@originalbagstar) reported
@tescomobile my disabled partner has been having trouble with her phone for last two weeks due to SIM card saying not registered on network. Phoned 5 times and spent 2 hours in shop. Currently no phone, terrible customer service
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Chucky
(@kerrison999) reported
@tescomobile Joined tesco mobile and they said my old number would be ported on 5 December. It’s now the 24 December and it still hasn’t happened. My old number was cut off 2 weeks ago! Getting nowhere with their customer service and not happy!!!!
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Leah ambrose
(@Leahambrose2) reported
@leahtarnya @tescomobile Absolutely ridiculous! I’ve never known a company with such a poor standard of customer service
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Cymraesydwi 🏴 🇺🇦 💜🤍💚
(@cymraesydwi) reported
@philburns @tescomobile This is data. It didn't work in Talbot Green or Cardiff. I suspect it's an issue on the account, as with my own phone. I cannot believe how badly Tesco has treated me. The lack of service and support has been shocking.
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Cymraesydwi 🏴 🇺🇦 💜🤍💚
(@cymraesydwi) reported
@MgraNLea @tescomobile Again sounds ominous. Do you have issues regularly? Really regretting moving to Tesco mobile
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Alan Peek
(@revpeek) reported
@CliffSinc @tescomobile I am having the same problem and fault message despite using correct MMI code! My phone stops ringing after 5 seconds. Tesco mobile staff on App simply fob off by saying 'its a software issue' and it's awaiting resolution. Been saying that for 3 months since I first complained