Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 11/29/2025 01:30

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • EliotWilson2 Eliot Wilson (@EliotWilson2) reported

    @Barnesy19 @ASA_UK @tescomobile Sorry, no, double figures of complaints in a country of 65 million means the complainants can just **** off. If you’re (seriously) offended by this, reassess your life.

  • Amy_Redsull Amy (@Amy_Redsull) reported

    @tescomobile why have I been charged £20 usage when I haven't even used that yet? Please help?

  • fireater37 Terri (@fireater37) reported

    What do I have to do to get a callback from a manager?? Been promised 4 times over 2 weeks, still waiting, still no replacement phone non-existing service #tescomobile

  • I_am_Eve___ Just Eve (@I_am_Eve___) reported

    @tescomobile your help options are shocking today. Wait to speak to an agent and they can’t hear anything. Choose the text option and get an “oh no”. Utter pony

  • paulrichard1974 paulspurrich1970 (@paulrichard1974) reported

    @tescomobileire My upgrade phone died this week, no longer charges went to nearest tescomobile store and no staff wtf, its costing me work, I will not my bill until I receive support. webchat useless as well. I am disabled and will go public about the lack of service and care

  • siliconglen Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported

    @tescomobile Don't use popups. A very poor practice, unlikely to meet accessibility standards.

  • MarilynDobbs1 Marilyn Dobbs (@MarilynDobbs1) reported

    What’s happening @tescomobile? I’ve been trying to top up my pay as you go mobile all day but it’s just not letting me do it. It says something about your service is down, is that correct? What can I do then?

  • GoldringI GoldringI (@GoldringI) reported

    @tescomobile Hi, I have a tech support issue regarding a phone number transfer from another carrier? (This is further to an issue I had support for last Thursday, the 5th.)

  • physcat Mitch (@physcat) reported

    @tescomobileire Hi, I'd love to send a DM but that function is blocked to the @tescomobileire account. I can DM @tescomobile but the UK branch can't help me...

  • siliconglen Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported

    Hey @tescomobile changing a password when you've not forgotten it isn't an obvious process. Also it doesn't work "Something went wrong with reCAPTCHA. Please contact the store owner."