Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/05/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • isemann Rodney Isemann (@isemann) reported

    . @tescomobile @clairefweir also btw, last Wednesday I was told Friday is the end of the investigation and you would call me. Never did, I had to call you. Friday I was told today 3 October was the actual end and you would call me... today... 4 more days.

  • _kayleigh86 Kayleigh (@_kayleigh86) reported

    @tescomobile is there problems with your signal lately? I’ve just missed an important phone call from my doctors because they are unable to get through! It has been like this since last week

  • Rachel_Mishkin Rachel (@Rachel_Mishkin) reported

    @tescomobile I already have these details and I'm still waiting for a response. Tesco Mobile seriously need to invest more training in their overseas customer service and take ownership of issues raised by customers instead of the customer going round in circles and achieving nothing.

  • whatjamietweets Jamie Smith (@whatjamietweets) reported

    @HolmesNik @tescomobile @Coventry_City Damn sorry to hear this mate! Fair play to you though for trying to stop the little scrotes!

  • mhz187 UNKNOWN (@mhz187) reported

    @tescomobile What is going on with your network at the minute? Over the last couple of months my network signal has significantly dropped!! I've been in contact with the online chat team trying to resolve it, but its getting worse. Think I might need to use a coat hanger to boost

  • roxy26117 lorraine jackson (@roxy26117) reported

    @tescomobile disappointing customer service at your Shettleston, Glasgow branch. My 75 year old mum bought a basic mobile phone from you, went back 2 days later to get some functionality advice and was told as it wasn't on your mobile network they couldn't help her. Poor show!

  • hanleeder han 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hanleeder) reported

    @tescomobile hi I’m trying to reset a password for my Tesco mobile account and it’s not working, can I have some help please?

  • sleepyjenstar Jenny K 🌺 (@sleepyjenstar) reported

    @tescomobile I did that and ended up using a different email address. Thanks for the help 👍

  • Aliceinbetween_ ⋆ 🐖 🎀 𝒥𝓊𝓁𝒾𝒶 🎀 🐖 ⋆ (@Aliceinbetween_) reported

    @tescomobile if I ring you up, are you able to do a proper credit check? I’ve been into store and tried online and you guys can’t verify my identity but I’ve had no issues with anyone else

  • Rachel_Mishkin Rachel (@Rachel_Mishkin) reported

    @tescomobile Thanks for your assistance Jade but you obviously haven't listened to me. There will be no changing their mind because Tesco Mobile has let us down very badly with their customer service so I'll be ending this chat now and taking it up with Head Office.