Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 02/18/2026 10:05

February 18: Problems at Tesco Mobile

Tesco Mobile is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsJJ06 MrsJJ06 (@MrsJJ06) reported

    @tescomobile issue with mobile data.

  • rosebean34 Janine R (@rosebean34) reported

    @Nathan784035522 @tescomobile I lost data and network. Wifi working still. Seems to be working at the moment though.

  • ZoeyPMA 🎊 ZobieOne 🎉 (@ZoeyPMA) reported

    @tescomobile is there an issue with 4G ? Just got message advising mobile data switched off by operator?! I need to go out shortly and need 4G

  • ABoothroyd18 Alex Boothroyd (@ABoothroyd18) reported

    @tescomobile Can never get signal with your network anyway

  • rukhsarahmed786 Rukhsar. (@rukhsarahmed786) reported

    @tescomobile The network is back on its been on a temporary basis today think many have had this issue?

  • BoiledBacon Michael (@BoiledBacon) reported

    @tescomobile Seems ok now, my wife and I both had notifications that our provider had turned off Sim 1 ? Wife was on a call and phone cut off. Tried calling each other but couldn’t and also couldn’t call landline. Problem is now resolved thankfully.

  • webster_cat Catherine Webster (@webster_cat) reported

    @stephenflynn123 @tescomobile My husband left O2 and went to Tesco mobile and as soon as his contract is up he is leaving as we didn’t know there would be no WiFi calling I am staying with O2 for that reason we live in the countryside and have no mobile signal so we need WiFi calling

  • Bhavandeep_96 Bhavandeep Mann (@Bhavandeep_96) reported

    @tescomobile is the network down ?

  • FruitC4kes Blank (@FruitC4kes) reported

    @Tesco @tescomobile Already did they said @Tesco will help, phoned customer service too, just going round in circles, shocking customer service,

  • ShellbeyD ShellbeyAnn (@ShellbeyD) reported

    @tescomobile I asked for a 2 year contract to then find out last year that the worker on the agreement spreaded it out for over 3 years something I didnt ask for and now I'm stuck in 3 year contract I won't be upgrading my contract I will be getting out of Tesco as staff attitude is terrible