Tesco Mobile outages and service status in Pontarddulais, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontarddulais, Wales

The most recent Tesco Mobile outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Phone	6 hours ago
Port Talbot	Total Blackout	3 months ago
Swansea	Phone	6 months ago

Nearby cities with recent reports

Community Discussion

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Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  Nicola Fine (@NicolaFine1) reported 7 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Richard_Sherlock (@SherlockRichard) reported 24 minutes ago from Llanelli, Wales

  @tescomobile I've had no service for 16 hours now im fuming 😤

• 
  Chloe Mastaglio-Fox (@CMastaglio_93) reported 25 minutes ago from Landore, Wales

  @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

• 
  Deb (@DebbeeHorwood) reported 26 minutes ago from Swansea, Wales

  @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

• 
  Donna Mac (@DonMacWood) reported 56 minutes ago from Swansea, Wales

  @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

• 
  Nicola Selfridge (@Niksfridge) reported 58 minutes ago from Carmarthenshire, Wales

  @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ImMrMac (@InMrMac) reported 54 seconds ago

  And yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers

• 
  Ali. Me (@AlisonWagstaff3) reported 58 seconds ago

  @tescomobile I can't!! Internet problems

• 
  Barbara (@BarbaraSutton15) reported 2 minutes ago

  @tescomobile I call customer care (oxymoron no care at all) provide my details on menu-I am connected-the noise in the background is horrendous the line cracks up-I’m barely able to understand them-there are no UK call centres-after over 10 years we are likely to part company

• 
  Craig Bailey (@Craig_Bailey41) reported 2 minutes ago

  @tescomobile @EE It just seems to be everywhere, I have to rely on WiFi to be able to communicate with my phone. It just seems poor on a whole. 😕

• 
  chatterbox (@chatkins1) reported 4 minutes ago

  @tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint

• 
  Lynda Hayes (@Lyndahayes) reported 5 minutes ago

  @TescoMobile I received 3 separate contract emails today for Google Pixel 10 Pro XL phones I never ordered, addressed to 2 different people (John Rymer & John Wilson) but sent to MY email address! Each email contains contract documents-I've Never been a Tesco Mobile customer!

• 
  Jim Hurst (@xLevel) reported 5 minutes ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!

• 
  𝖎𝖟𝖟𝖞 (@izzymotogp) reported 11 minutes ago

  @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

• 
  Daisy (@Meerkat8_Jh) reported 14 minutes ago

  @SBarrettBar @tescomobile I've got a solicitor, didn't send any emails for 2yrs - in the end I went to the notary where I had paid money to they got hold of him. But still I'm waiting for stuff. Trying to raise a complaint at Spanish BAR Council

• 
  adrian kudela (@AdrianKudela) reported 21 minutes ago

  @tescomobile connection issues again guys, just DM’d you, not on this 😔