Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/03/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseLearJones The Ringmistress (@LouiseLearJones) reported

    @tescomobile Additionally, 3rd party security might have helped yesterday, but the customer support staff giving the right information to start with would have been better.

  • lynnwilson782 lynn (@lynnwilson782) reported

    @tescomobile I always do just never win

  • LouiseLearJones The Ringmistress (@LouiseLearJones) reported

    @tescomobile Thank you Jade. My final point is that multiple phones on one account should all be able to get support when needed. That doesn't need 3rd party security, but an ID or PIN to allow that person to request help.

  • LouiseLearJones The Ringmistress (@LouiseLearJones) reported

    @tescomobile Having paid Tesco Mobile £20, all my husband wanted was to be able to make calls. I'm sorry if I'm missing some really obvious point here, but that was the issue, and the question, and I can't believe I'm still having the same conversation.

  • SibylWrites Sibyl Ruth (@SibylWrites) reported

    After several fruitless conversations with their customer support team I've emailed @tescomobile with a complaint and am hoping for better things.

  • capod30 caroline (@capod30) reported

    @tescomobile Oh that's disappointing, I changed to Tesco as I was told locally its a good signal, it is ok but can be hit and miss, I'm afraid I might need to consider changing again. Thank for responding at least I know now

  • stephenflynn123 Stephen (@stephenflynn123) reported

    @tescomobile This is really great but would I really like from Tesco mobile is for you to enable WiFi calling as at present I have to walk down my street if I wish to make a call from my phone.

  • caroljones24 ✨ Carol Jones ✨ (@caroljones24) reported

    @tescomobile signal dropped out all morning for LL30 area, is there a problem locally?

  • PhiliSparkle Phili ❄️✨ (@PhiliSparkle) reported

    @tescomobile any reason why I’ve got full 4G signal but it’s not loading anything or taking forever to load any social media etc

  • Beyond_Bob Bob (@Beyond_Bob) reported

    @tescomobile Hello, my usage contract started 02/03/2019 and ran for 24 months, today is 03/03/2021 so, why can I not change the contract or cancel it online, given that more than 24 months has past and, why was I not sent an email to warn my contract is coming to an end?