Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (28%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Chloe Mastaglio-Fox
(@CMastaglio_93) reported
from
Landore, Wales
@tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Nicola Selfridge
(@Niksfridge) reported
from
Carmarthenshire, Wales
@tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?
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Richard_Sherlock
(@SherlockRichard) reported
from
Llanelli, Wales
@tescomobile I've had no service for 16 hours now im fuming 😤
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Deb
(@DebbeeHorwood) reported
from
Swansea, Wales
@SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬
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Donna Mac
(@DonMacWood) reported
from
Swansea, Wales
@tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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steve stewart
(@steve_stewartuk) reported
@tescomobile Appalling customer service my wife and daughters phones haven’t been working for a week now and can’t get through on the phone number 😡😡😡
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David Sink
(@weirside2000) reported
@tescomobile Hi Rob thanks for getting back to me, I have to say though your response is very disappointing. How long does it take your tech guys to rectify problems? This has been going on since the beginning of February!!
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steve stewart
(@steve_stewartuk) reported
@tescomobile @tescomobile so we’ve tried ringing on your customer support number which doesn’t , chatting to the online expert who told us to ring the helpline 😡😡😡twitter told us to DM no response how the hell to I get wife’s/daughter’s phone back working a week is to long
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Steve
(@Leicester4life) reported
@tescomobile I have just ported my phone number to Tesco mobile however my phone is telling me to sign in to the O2 network how do I resolve this issue?
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Steve
(@Leicester4life) reported
@tescomobile The switch should be complete by 6pm tonight I appear to be able to make voice calls but txt & data is not working my concern is if I wait until six pm tonight you will be closed and can't help me until tomorrow and I need my phone
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Mitch Hutchinson
(@MitchHutch18) reported
@tescomobile your customer service is shocking. Currently can’t: Receive/make calls Receive/send texts Use data. After 4 store visits, 8+ calls to support and 8+ promises of a call back you have done nothing. 9 weeks & £70 = Waste of money and time Sort it out
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steve stewart
(@steve_stewartuk) reported
@tescomobile They were given new SIM cards as neither phone was working. The new sims have been in for 60 hours and their phones still don’t work. The Tesco customer services team are unhelpful and haven’t done anything for them. We can no longer phone them as their phones don’t work!
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Terry Brock nufc #GTTO
(@TerryBrock2) reported
@tescomobile How am I supposed to charge my phone? This is a very weird policy. If the connection was a standard USB port it wouldn't be a problem. However, it isn't, so it is
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Carl Malkin 💙
(@CarlMalkin6) reported
@tescomobile I've done all that Liz. I've sent screenshots, talked to the chat people in India, spent 5 hours in DMs on Twitter, talked to customer services on the phone and in store. I have tried 3 different devices and 3 web browsers. Mi-Pay is broken.
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Carl Malkin 💙
(@CarlMalkin6) reported
@tescomobile ... are no help. Emailing Mi-Pay Ltd is no help as they then email Tesco asking Tesco to help me when we already know Tesco can't help. I enter my info, it spins around for a bit, then tells me: "You are not authorized to acces (sic) this page." It is broken!