Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Internet (30%)
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Total Blackout (20%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Donna Mac
(@DonMacWood) reported
from
Swansea, Wales
@tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times
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Richard_Sherlock
(@SherlockRichard) reported
from
Llanelli, Wales
@tescomobile I've had no service for 16 hours now im fuming 😤
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Nicola Selfridge
(@Niksfridge) reported
from
Carmarthenshire, Wales
@tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?
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Chloe Mastaglio-Fox
(@CMastaglio_93) reported
from
Landore, Wales
@tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃
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Deb
(@DebbeeHorwood) reported
from
Swansea, Wales
@SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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☀Ange☀️
(@vannerbird) reported
@tescomobile Have reset network settings, turned off automatic and put it on O2, lowered voice calls etc to lowest setting. Got 3g and a few bars again. We’ll see if it lasts.
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James C
(@Jamericco) reported
@RobertW33333 @kellsbells60 @tescomobile Worries me as to whether we’re getting trustworthy info when not all parts of their customer service system are saying the same thing. Hopefully we’ll get an ‘official’ comms before the payment date!?
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Michele Hodgson
(@grumpygal1) reported
@johndexterjones @tescomobile @tescomobile have lost my husband's business number in a switch from O2. No flexibility comment relevant - absolutely no way they're going to allocate someone to sort the probem, no way to talk to technical people about problem. Inflexible (and incompetent!)
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maggie
(@maggie200911) reported
@tescomobile can you explain common sense behind your process for sim replacement? Why do you cancel current sim before new sim has physically in user hands? Leaving all without services sometimes for days? Your technical support is poor to all what they advising is to wait!
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Gavinder Pawar
(@GavinderPawar) reported
@tescomobile I assume you have no issue with me sharing what you can have said over DMs with consumer rights journalists? Specifically your violations of the Consumer Rights Act 2015, Data Protection Act 2018 & Misrepresentation Act 1967?
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mark
(@chippyhinton) reported
@tescomobile I have received some of the worse Customer service when contacting your customer care team. I am due a refund of just over £400 for a final bill even tho I have not left Tescomobile,I was told the refund would be 3-5 days and still waiting!! Called again got no help.
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mark
(@chippyhinton) reported
@tescomobile again called for help but person the advisor could not help or answer my question and just said it’s being looked at.
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Michele Hodgson
(@grumpygal1) reported
@tescomobile @TrussellTrust STILL NO PHONE! Why can't I talk to the back office staff to get some time scale of when they'll be able to fix the problem?????
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abbie
(@Abigail82750174) reported
@tescomobile Hi, is there a way to look back at old voicemails that are no longer on my own voicemail log? Trying to find the voicemails of my Nan who passed away from cancer. Would do anything to hear her voice again on the phone! Any help?
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Olivers Mission
(@oliversmission) reported
@tescomobile Shame your network is poor. Zero bars, no texts, no data and no wifi calling, so NOT connected. Worst decision ever to move from my previous provider. Waste of money and can't wait to move.