Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 02/18/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • HobbitStumpy DoodlesAndDesigns (@HobbitStumpy) reported

    @tescomobile Hi, my Tesco mobile is down despite putting credit on my rocket pack on thursday?

  • richwould Richard Would (@richwould) reported

    @tescomobile It is not remotely clear Callum, why define it and advertise it as a 24 month agreement when it has to be for 36 months. And why I will always advise people to avoid your service.

  • PaulaClarkey Paula Clarke (@PaulaClarkey) reported

    @tescomobile are there any current network problems? My mum has no network coverage and so cannot send or receive text messages or calls. Thanks

  • furryelvis graham clark (@furryelvis) reported from Edinburgh, Scotland

    @tescomobile thats twenty more excruciating minutes waiting on hold by customer services only to be cut off by your operator. Cheers for that. You don’t deserve my custom

  • sylvie_bolioli Sylvie Bolioli 💙 (@sylvie_bolioli) reported

    @tescomobile The number sending unwanted Premium Text is not recognised. So could you please issue a refund? Thank you

  • CeeCee1973 CeeCee (@CeeCee1973) reported

    @BBCRadio2 I have just tried to add your number to my WhatsApp but my phone provider @tescomobile won't allow me send even though it is a free service if you have Wi-Fi!!!

  • sleepyjenstar Jenny K 🌺 (@sleepyjenstar) reported

    @tescomobile Never mind, just restarted again and it’s showing correct number in settings 👌👍👍

  • MrsB6574 Mrs B💙 (@MrsB6574) reported

    @tescomobile trying to add my new phone to Clubcard plus but it’s saying I can’t can you help ?

  • haywardburt horsington flaxley (@haywardburt) reported

    @tescomobile trying to use the chat mechanism but the drop down menu doesn’t work so I can’t make an enquiry, not great

  • GraziaNelson Julia Nelson (@GraziaNelson) reported

    @tescomobile He found the phone so it has the original sim . Your customer care refused to unblock it or to send out a new sim without a code texted to his phone - which of course can’t happen as its blocked . Ive called the 0345 number many times to try sort - kept on hold for ages