Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/12/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JodieFish1 Jodie Fish (@JodieFish1) reported

    @tescomobile Do. Not. Use. This. Service. Having the worst experience and all we’re trying to do is transfer a number over!!!

  • C1S666 Chris🇬🇧🇬🇧🇬🇧 (@C1S666) reported

    @tescomobile any idea why my iPhone 12 mini keeps losing its 4g internet. I have to reset my network setting 3 or 4 times a day.

  • snook81182 David Snook (@snook81182) reported

    Hi @tescomobile . I believe 08000328354 is one of your numbers? I don't appreciate the cold calls, and if, as they stated, offers are only available over the phone rather than online the this is poor customer service. Offers should be the same everywhere for everyone.

  • griffsr Scott GriffithsClare (@griffsr) reported

    @tescomobile Hi it wasn’t a general service issue. It was due to an event going on the the area, the air tattoo, there is normally extra support put on but this year there wasn’t.

  • TwithaP MrsTwithaP (@TwithaP) reported

    @tescomobile Done this online before & postcode specific is ok. I can walk down the road and it goes to no signal, if I'm driving around its the same. I can have full signal & the next minute it cuts out & I've got nothing! Whole family on Tesco having same problem, it's all over Cheshire!!

  • Pdc1956Peter peter chamberlain (@Pdc1956Peter) reported

    @tescomobile What is your direct customer helpline number please. ? A close friend of my has had her phone suspended by you, and she is severely disabled & vulnerable, & relies on her phone to stay in contact with medical services.

  • AlliRondel Alli Cronnelly (@AlliRondel) reported

    @tescomobile @tescomobile this is immaterial when for some unknown reason your number and account doesn't work and every day for 16 days you are told 24 hours until it works and it never does and no-one can help you. Your customer service line went dead

  • KerenModha Keren Modha (@KerenModha) reported

    @tescomobile what are you doing about the signal issue in East Barnet? Have had no signal in my own house for months, keep missing calls, am paying for a service that I'm not receiving, very frustrating!

  • Stuxwarren Stu (@Stuxwarren) reported

    @tescomobile in my new address it keep saying I have 4G but saying service error like I would have no service??

  • Chriscurson Chris Curson (@Chriscurson) reported

    @tescomobile your customer care is non-existent. No proper data since I moved over to you about 2 months ago, no resolution, no callbacks when promised. Pathetic