Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/04/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RossandLucinda The L. (@RossandLucinda) reported

    @tescomobile Your software is most likely the problem because I almost bought the wrong phone then realised before signing the contract so all my information is set up on a different phone purchase but that was 10 days ago I was told it would reset after 24 hours.

  • VinnieLouu Katie (@VinnieLouu) reported

    @tescomobile None of you are getting the point are you?! I’ve had at least 6 different excuses as to why your pathetic excuse of a network can’t deliver what you promise. I’ve looked through your feed and have seen other people have been offered some sort of compensation for how crap (1)

  • gez_666 gez howarth (@gez_666) reported

    @tescomobile Been in again today, same result technical problems

  • KevinGibbins1 Kevin Gibbins (@KevinGibbins1) reported

    @Craigo71 @tescomobile @O2 New phone, 100Gb of data for £20 a month, 24 month contract, with 3. A couple of minor technical issues (mainly because I'm technically inept) which were sorted really quickly. Decent signal coverage. I was with Tesco but they couldn't match that.

  • VinnieLouu Katie (@VinnieLouu) reported

    @tescomobile To contact anyone. The person on your live chat is full of crap as well. Check my account and see how many times me and my partner had to call each other within an hour because you can’t provide services I pay for. I cannot sustain a phone call EVER.

  • VinnieLouu Katie (@VinnieLouu) reported

    @tescomobile @gerryculbert1 Don’t even believe their lies!!! 3 weeks later, and I’m still without signal and I’ve heard all the excuses under the sun. And conveniently I’ve dealt with “Liz” EVERY SINGLE EXCUSE.

  • HebbyGold SParker (@HebbyGold) reported

    Hi @tescomobile 👋 Got my new phone a week ago but not been able to use it outside the house as it won't switch from WiFi to 4g without a reboot. Then 4g just drops off. Support line says 'outage' and 'being fixed'. Is it? Not the best first impression for me. Please advise..

  • JRAnalytics__ JR Analytics (@JRAnalytics__) reported

    @tescomobile absolutely astounded at the horrific service we’ve received. Returned our contract within 14 days as you don’t offer WiFi Calling. Returned the device in the same condition we purchased it in and today you’ve taken £600 out of my account and I cannot pay my rent

  • RossandLucinda The L. (@RossandLucinda) reported

    @tescomobile My bank customer services who have full access to see my account said I've never defaulted on any payments im out of phone contract with 02 for 3 years and I didn't know it would be this difficult to get a new provider. This resolve requires a reset of all my information stored.

  • RossandLucinda The L. (@RossandLucinda) reported

    @tescomobile I have also got an email confirmation of full tesco phone insurance via email last night of a phone i am not allowed to buy. The various staff are lovely but nobody has a clue what to do to help me buy the phone. I've got the insurance for it but not the phone.