Tesco Mobile outages and service status in Pontarddulais, Wales

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

• 
  Richard_Sherlock (@SherlockRichard) reported 11 minutes ago from Llanelli, Wales

  @tescomobile I've had no service for 16 hours now im fuming 😤

• 
  Nicola Fine (@NicolaFine1) reported 37 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Deb (@DebbeeHorwood) reported 37 minutes ago from Swansea, Wales

  @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

• 
  Nicola Selfridge (@Niksfridge) reported 46 minutes ago from Carmarthenshire, Wales

  @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

• 
  Donna Mac (@DonMacWood) reported 54 minutes ago from Swansea, Wales

  @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

• 
  Chloe Mastaglio-Fox (@CMastaglio_93) reported 56 minutes ago from Landore, Wales

  @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NoisyWhisper 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Stu37900363) reported 4 minutes ago

  @tescomobile is pants. 0 customer service. Ripped me off. Taken money and 12hrs later I still don't have my Bundle. Live chat is a joke, and I can't call you as advertised because I have 0 credit after paying for renewal.

• 
  New Homes Expert (@NewHomesExpert1) reported 8 minutes ago

  @tescomobile OH that old chestnut! @tescomobile used that as an ongoing excuse to delay and frustrate those who complain. Ombudsman will rule in my favour. "CEO team" 10 days to sort it ticking down!

• 
  smello (@smello_vision) reported 9 minutes ago

  @tescomobile Hi I'm really hoping you can help me, I heard a radio ad the other week (around the 3rd of August) that was about the usage and meaning of the slang term "NPC," i was wondering if this ad, and the series of them, were available anywhere to listen to? thanks!

• 
  john smith (@Citizen_O_World) reported 13 minutes ago

  @Huubert294809 @SBarrettBar @tescomobile all of the mobile telco companies in the UK are crap, every last one of them

• 
  ImMrMac (@InMrMac) reported 14 minutes ago

  And yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers

• 
  Ucheykingz (@Ucheykingz) reported 18 minutes ago

  @tescomobile can you explain what went wrong my with my order especially after approving the contract and sending a mail stating estimated date of delivery only to refund me. This is heart wrecking and I deserve an immediate explanation. #customerservice #customer

• 
  New Homes Expert (@NewHomesExpert1) reported 18 minutes ago

  Absolutely dire customer service from @tescomobile. Service was down for 6 days. Claimed compensation for the outage. Got an AI reply same day auto closing the case. Filled in their silly form from the next reply. Reply came back wanting more information!

• 
  James (@Wessiewhite) reported 18 minutes ago

  @tescomobile guys first time user of the network today, what can I expect? Hopefully it’s fine and I can get what I need out of my new iPhone 17 pro

• 
  Aiden Patrick Harley Moran (@aharleymoran) reported 21 minutes ago

  @tescomobile 5g coverage so bad at West midlands showground in Shrewsbury i got no signal at all sort it out

• 
  yꙮ (@CompleteSham) reported 21 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained