Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/28/2026 04:20

March 28: Problems at Tesco Mobile

Tesco Mobile is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (25%)

    Total Blackout (25%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Tesco Mobile outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomPort Talbot Phone
United KingdomSwansea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • GrimeyDubya Graeme (@GrimeyDubya) reported

    @tescomobile Wow thanks is your surname Holmes ? That’s what I said to customer care and they just shrugged it off as an error.

  • BlackstudentsMH Black Students Mental Health Blog (@BlackstudentsMH) reported

    @tescomobile I did, although it is clear it’s a manufacturer’s malfunction. Tesco repair team are demanding £450, customer care is dead, they don’t care, just want more money. The phone is new, they say they don’t talk to @SamsungUK yet happy to sell their product. Treatment is disgusting

  • Ronaldskato2 Ronalds Busulwa (@Ronaldskato2) reported

    Bought new Z Flip4 which malfunctioned (not flipping impacting screen) from @tescomobile. Greedy Tesco demanding £450 to fix it, saying @SamsungUK don’t cover manufacturers fault. How is this even possible when your product stopped working as it should? You only are about money?

  • GrimeyDubya Graeme (@GrimeyDubya) reported

    @tescomobile So it’s now 16 days since informing you of the safety buffer issue. Still no resolution. I bet if I stopped paying my bill you would be all over me like a bad rash. #ceoemail I already have it…

  • odriscollshane Shane O'Driscoll (@odriscollshane) reported

    @tescomobile can’t get through to customer care? What now?

  • NathalieTurpin Nathalie Turpin (@NathalieTurpin) reported

    @tescomobile for goodness sakes... How long does it actually take to get a number transferred to a new mobile provider. Guess it was good I moved given your service!!

  • mattitalk13 Matt Wright (@mattitalk13) reported

    @tescomobile is there an issue with calls as all the calls I receive come up private number which is very annoying

  • BlackstudentsMH Black Students Mental Health Blog (@BlackstudentsMH) reported

    Bought new Z Flip4 which malfunctioned (not flipping impacting screen) from @tescomobile. Greedy Tesco demanding £450 to fix it, saying @SamsungUK don’t cover manufacturers fault. How is this even possible when your product stopped working as it should? You only are about money?

  • Pandapops76 Ally (@Pandapops76) reported

    @tescomobile My phone signal is awful! I cannot make phone calls without the other person not hearing me or it breaking up. The coverage checker says the signal is fine in my area but it’s not , even indoors with wifi I can’t make a phone call. Seriously considering changing

  • paulhicksuk Paul Hicks (@paulhicksuk) reported

    The saga continues @tescomobile . 11th day since you said you would transfer my number. Still hasn’t happened, still not receiving any calls or messages. No-one can tell me when or even if you will solve this. Unbelievably poor customer experience.