Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/04/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • wrighty8822 mark wright (@wrighty8822) reported

    @tescomobile hi, I've just joined your network and moving my number across. I gave my pac code last week and was told I would get a text with a time and date within 24hrs and didn't, could you please tell me when my number is changing? Thanks

  • Kathleenodea2 Kathleen o'dea (@Kathleenodea2) reported

    @traceywalker82 @tescomobileire Had the same issue with my daughter when went up to northern Ireland a few weeks. I didn't even bother checking with tescomobile, generally a waste of time.

  • SimmsKieron Ks (@SimmsKieron) reported

    @tescomobile your network is appalling, spending so much for what to constantly be on 1 bar or no service 24/7

  • juliusfrank67 carol robertson (@juliusfrank67) reported

    @tescomobile hi still having signal issues in my area and seem to go round in circles when asked to DM ?

  • sumitsolanky9 Sumit (@sumitsolanky9) reported

    @Tesco @tescomobile Secondly… tesco mobile says they give me unlimited internet but everywhere I go I only get 3G or EDGE… am i living in 1995 or something? It’s just terrible even people the desert uploading videos get better connection than me 🤦🏽

  • sumitsolanky9 Sumit (@sumitsolanky9) reported

    @Tesco @tescomobile … This is what made me just have to laugh at your company… I was trying to get a customer service number and the number that is on the website 0800505555 is only 10 digits… I’ve just had enough with your company now 😤🤬

  • Isthatconorj conor judge. (@Isthatconorj) reported

    @tescomobile How do they know I’m at Tesco mobile customer and how on earth have they got hold of my mobile number?

  • tomocfc1955 keith thompson (@tomocfc1955) reported

    @tescomobile disappointed two fold, she was not told to turn the phone on and off after 24 hours. And your telephone support should have told me to do it which would have saved my Mum 6 6 mile round trip.

  • followthenut Astronut (@followthenut) reported

    @tescomobile Hi guys ...I've just recently had a Samsung a22 5g from you and it seems to be having wifi issues ...one minute at home it connects to my bt wifi then the next it's the circle of death ...bt say its a phone issue ...any advice ? Maybe a setting ?

  • tomocfc1955 keith thompson (@tomocfc1955) reported

    @tescomobile I’m not impressed with your customer service dept. My mother took her phone to one of your outlets as it wasn’t working there was a problem with the SIM card so i#t was swapped for a new one. They said it would take 48hours to update. After the 48 I called your CS.