Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/23/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Helen1971 Helen Williams (@Helen1971) reported

    @tescomobile @WhichUK But yet I have had no data in June and just get it’ll be fixed “soon”! Appalling service

  • preemiemummy18 Becky (@preemiemummy18) reported

    Fast forward to this morning. I realised what was wrong and called our doctors. I got an apt but they said someone would need to see him. I rung #111 who to be fair had a nurse ringing back really quickly. BUT apparently there was a problem with @o2 and @tescomobile use o2 masts.

  • Malcom30972616 Malcom (@Malcom30972616) reported

    @tescomobile since receiving my new sim card I can't access data. I have rang your customer service well over 10 times and no one knows what they are doing. Just the worst experience I've had. Please stay away from tesco mobile!!

  • hettymullin heather membride (@hettymullin) reported

    @tescomobile upgraded my phone 2 weeks ago still no data. Have had now 2 SIM cards 3 trips back to store. 5/6 live chats not including those generated by the store. 2 calls to customer services. Assured that latest SIM would work still no data !!!! When will this get sorted out!

  • GregorThomas2 Gregor Thomas (@GregorThomas2) reported

    @tescomobile @WhichUK Shocking considering I am unable to use mobile data. So effectively paying loads just for calls and texts. Not good service

  • DragonWolf5589 Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    @paulamkershaw @O2 @tescomobile Yeh seems to be network wide. As not even localised to my area seeing 5 of us having same issue... Sometimes some come through twice or 3 times as well.

  • 13ashleyx ashley (@13ashleyx) reported

    @tescomobile @Tesco Hi, yes I have checked my account but I never seem to get the points on my card.

  • powell_j96 James Powell (@powell_j96) reported

    @tescomobile what’s wrong with your data service ?

  • harryt68 Their mum💙 (@harryt68) reported

    @tescomobile Received a new SIM. No data available. Just spoken to lovely CS agent who says there’s an ‘unknown issue’ with data for customers who have made recent changes to their account. Please advise when this will be fixed & compensation details.

  • janiec21 jane clift (@janiec21) reported

    @tescomobile I understand from yr Chat Bot that @tescomobile network is experiencing severe problems across the UK - is this true? I am unable to make outgoing or receive incoming calls - please confirm