Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/07/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Christo14904575 Christopher Walters (@Christo14904575) reported

    People never use @tescomobile they totally rip you off took 3 u authorised payment and after a week still won't refund and won't unlock the phone even though proved purchased from then a week ago now told call back after yet another week!!!! Stay away from them shameful!!!!!

  • Haywood510 Haywood5 (@Haywood510) reported

    @tescomobile useless service!Have paid my bill but you have also taken the money off my credit card.I then receive a text to say I have an overdue bill.Called and told have not received the credit card payment despite Tesco bank saying you have. No help at all,how do I sort this?

  • lalulami Lou 🌌🇪🇺 (@lalulami) reported

    @tescomobile hello, after nothing but stress and trouble we want to leave tesco mobile, how do we remove the bank details stored on the pay as you go account please? Mi pay are not helpful either. Thanks.

  • K3PX3 Josh (@K3PX3) reported

    @tescomobile website down?

  • smtraxx69 Sandra Lane (@smtraxx69) reported

    @Mr_Ree_ @EE @tescomobile Sorry you had bad service. Sounds like you got an awesome deal x

  • rockwolf74 Rockwolf 🇪🇺💙 (@rockwolf74) reported

    @tescomobile Yes, spent over 20 mins in queue... no help! However, the driver has just been! I retract my complaint!!

  • rockwolf74 Rockwolf 🇪🇺💙 (@rockwolf74) reported

    @tescomobile Would seriously reconsider using DPD to deliver for you. Terrible service...

  • cmorrison_615 Chloe (@cmorrison_615) reported

    @tescomobile your complaint system says expect a reply in 24 hours. I’m now on 72..?

  • Peachjosef Josef Peach (@Peachjosef) reported

    @tescomobile @EE this is customer service, you need some Sean’s but unfortunately this Sean is one in a million! Which ironically is the same statistics as chances I have of getting out of your contract legally

  • nellotangello Mark Nelson 💙 (@nellotangello) reported

    @tescomobile I'm looking for 2 sim only contracts. Can you help?