Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 03/26/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (24%)

    Total Blackout (24%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • adrosen65 Tony (@adrosen65) reported

    @O2 @tescomobile networks currently non-operational and has been all day. What is going on? @Ofcom. All I get is a 3G signal which doesn't work.😡

  • suemgriffiths Sue Griffiths 💙🇺🇦 (@suemgriffiths) reported

    Anyone thinking of going with Tesco Mobile, don't bother. What a load of ****. We have had so much trouble with my sons upgrade. They messed everything up and now have the audacity to charge him £617 for a phone that's on contract and close his account!! @tescomobile

  • KJDuursma KJ Duursma (@KJDuursma) reported

    Any lawyers who can help us get the legalities of @tescomobile decision to do NOTHING after accidentally cancelling my wife's phone number? 12 days and counting. No issues with payments. They screwed up. We are sent from pillar to post. Now waiting "72 working hours" for support

  • oglekeith keith rowell ogle (@oglekeith) reported

    @tescomobile appalling service! Now eleven phone calls, hours wasted, lots of broken promises, after a day and a half u block my sim again. Y? Apparently I have been ordered 3 new ones! It has allegedly been reconnected but still no service! But I am still paying! Why?

  • silviaDeGarza Silvia DeLaGarza (@silviaDeGarza) reported

    @RobynPh_ @tescomobile Their support team are of no use after many emails and texts i sent but the was no response, all thanks to @georgewesley37 he recovered mine

  • SCK662 SCK66 (@SCK662) reported

    @RobynPh_ @tescomobile Its an F'in disgrace, they all want to hide behind phones and computers instead of facing up to issues.nobody wants to deal with anything nowadays, theyre gutless shits. I hope you keep the head up.

  • juliagoolia1982 Jujube (@juliagoolia1982) reported

    @tescomobile This problem still exists. I want to move to your sim-only offering, but it’s not even doing the credit check.

  • valleypieman01 kelvin Meyler (@valleypieman01) reported

    @tescomobile Hi guys have any replacement batteries for IMO Dash mobile phone [on Tesco mobile network], If not where can I locate one please

  • Jon_Truscott Jon (@Jon_Truscott) reported

    @nonee3 @tescomobile I lost all TM service from the 15th. Tesco Mobile store (within supermarket) said they'd seen a lot of connection issues recently but we're unable to solve. I'm leaving their network.

  • nonee3 fiona stuart (@nonee3) reported

    @tescomobile have not been able to make outgoing calls for 5 days now. Customer service says give it another 3 to 5 days. Anybody else having a similar problem or have any idea what is causing the problem.