Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 12/09/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontarddulais, City and County of Swansea, Wales

The most recent Tesco Mobile outage reports came from the following cities: Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeath Phone
United KingdomSwansea Phone
United KingdomLlanelli Phone
United KingdomPort Talbot Phone
United KingdomSwansea Phone
United KingdomCarmarthen Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • Niksfridge Nicola Selfridge (@Niksfridge) reported from Carmarthenshire, Wales

    @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

  • CMastaglio_93 Chloe Mastaglio-Fox (@CMastaglio_93) reported from Landore, Wales

    @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

  • DonMacWood Donna Mac (@DonMacWood) reported from Swansea, Wales

    @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

  • SherlockRichard Richard_Sherlock (@SherlockRichard) reported from Llanelli, Wales

    @tescomobile I've had no service for 16 hours now im fuming 😤

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ALonsdale5 Manda Panda (@ALonsdale5) reported

    @tescomobile I haven't been able to go online all day. When will the service be fixed? I have restarted my phone and still have no signal.

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    When will customer relations phone @Tescomobile? Husband's business phone number only been lost for nearly a month. @clairefweir

  • AllanMcLaughlin Allan McLaughlin (@AllanMcLaughlin) reported

    @tescomobile I WANT MY NUMBERS PORTED OVER NOW!! TWO WEEKS WAITING IS MORE THAN ENOUGH!! I'M SICK AND TIRED OF YOUR POOR CUSTOMER SERVICE. NO ANSWERS - NO REGULAR UPDATES. I WANT TO SPEAK TO A CUSTOMER COMPLAINTS MANAGER.

  • wendy_percival Wendy Percival (@wendy_percival) reported

    @tescomobile I’d like to join you, Tesco Mobile, but apparently I don’t exist, according to your verification system. I see this is an issue people have had before. Why haven’t you solved it yet? #computersaysno

  • Sp0rtz_Fan Sp0rtz_F@n (@Sp0rtz_Fan) reported

    @tescomobile Is it correct that there is an outage on the O2 carrier signal that Tesco Mobile uses? My family has no data/phone signal. If this is correct, will there be a reduction in our next monthly charge?

  • ekua_akumanyi Ekua Akumanyi (@ekua_akumanyi) reported

    @kukiebiscuit @tescomobile Stressing me out paying you money for 3 years for a phone I don't use at £11 a month. Come on. We're in a cost of living crisis. Help me live better by not paying you anymore

  • LeeCun74 Lee (@LeeCun74) reported

    @tescomobile the service now is absolutely shocking. Poor connection, no 4g despite having it on my screen

  • PaulOehme5 Paul Oehme (@PaulOehme5) reported

    @tescomobile hi tesco I was one of the people affected with no phone calls, send/receive. I done a factory reset to see if that would help it didn't, but about 20 minutes ago, I was able to make/receive calls. Now, I have reinstalled all my apps/passwords😡😡😡🤬🤬

  • GoosieJuiceTV Goosie (@GoosieJuiceTV) reported

    @tescomobile been trying to buy a new contract on your website since this afternoon. I was hoping to get a new phone delivered tomorrow. Every time I finalise the details in the checkout I just get an error message saying to try again later. Is the website having issues?

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    going to be able to use the PAC code if Tesco can't get the number - which I suspect they have deactivated? Why can't @tescomobile cancel my contract and start a new one if the process is so straight forward. Ultimately I don't accept that an issue totally down to the