Tesco Mobile

Tesco Mobile Outage Report in Pontarddulais, City and County of Swansea, Wales

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Pontarddulais, City and County of Swansea, Wales 11/13/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (5%)

    E-mail (5%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • DebbeeHorwood Deb (@DebbeeHorwood) reported from Swansea, Wales

    @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • iowlightning James Reed (@iowlightning) reported

    @tescomobile hi. Iv had no signal since Sunday evening. Phone says no service. I know other people on network who are fine

  • Gumdrops33 Gail (@Gumdrops33) reported

    @VodafoneIreland After 2 weeks of no home broadband, one engineer that didnt turn up and two @tescomobile at their data limit due to hot spotting (WFH) STILL no sign of anyone to fix it. HELP PLEASE 😭😭😭

  • interestedgirl2 interested girl (@interestedgirl2) reported

    @tescomobile. Not impressed at your service after being a loyal customer for years- will be researching SIM contracts with other companies

  • Amanda_Pebbles Amanda Finestone (@Amanda_Pebbles) reported

    @tescomobile Then it shouldn't have been agreed, should it? Again, terrible customer service and your terse responses not helping convince me to stay as a customer. Anyone ever trained you to be conciliatory?

  • KieranBrook1995 Kieran Brook (@KieranBrook1995) reported

    @tescomobile hi Tesco’s, I’m trying to upgrade my phone but you make it impossible to change your address without speaking to someone so now I will miss out on a Black Friday deal! Can you help or should I switch to a more helpful provider?

  • thebearmbumby Matt Bumby (@thebearmbumby) reported

    @tescomobile you are by far the worst network to deal with lie to me then hang up on me when I asks simple questions and pretend you don’t hear me with the customer service saying hello 10 times but u can hear her smiling about it!!!

  • RachTheWanderer Rachmas 🎄 (@RachTheWanderer) reported

    @tescomobile hello I topped up my phone on the app and it came out of my bank yesterday but it never topped up my phone as it doesn’t come up when I click top up history. The payment on my bank says pending since yesterday is there anyway you can claim this payment?

  • geekgirl86 Samie Joe ❤️🖤 (@geekgirl86) reported

    Has anyone else had signal issues with @tescomobile today? My signal kept dropping and had very little or no internet #help #tescomobile

  • M69098997Eye DeadEye (@M69098997Eye) reported

    @tescomobile Trying to reset password ALL morning. I ALWAYS get the same problem logging in ALWAYS tells me my password is wrong even though it’s not and I have to go through the same reset process. However, this reset is not coming through and I am trying to make a purchase.

  • Phil77212152 Phil (@Phil77212152) reported

    @tescomobile But current restrictions in Northern Ireland statr that all non essential shops shop be closed. Are you telling me that Tesco Mobile is the only essential mobile network that is allowed to open?