Tesco Mobile

Tesco Mobile Outage Report in Neston, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Neston, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Neston, Cheshire West and Chester, England 01/23/2026 11:35

January 23: Problems at Tesco Mobile

Tesco Mobile is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neston, Cheshire West and Chester, England

The most recent Tesco Mobile outage reports came from the following cities: Ellesmere Port and Upton.

Loading map, please wait...
City Problem Type Report Time
United KingdomEllesmere Port Internet
United KingdomUpton Phone
United KingdomFlint Phone
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomChester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Neston, England

Latest outage, problems and issue reports in Neston and nearby locations:

  • emmeralds1 LEI (@emmeralds1) reported from Liverpool, England

    Consistent, knowledgeable and patient help over the years from James in the park road tesco phone shop. Nothing he can’t fix! I’d highly recommend and would only buy a phone or contract here #thebest @Tesco @tescomobile

  • purplecircle70 sandra thelwell (@purplecircle70) reported from Shotton, Wales

    @tescomobile can you help sons phone out of contract and now broken want to cancel contract. Cant do online and struggling to get hold of Tesco via phone. Thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseLearJones The Ringmistress (@LouiseLearJones) reported

    @tescomobile My husband has managed to speak to customer support, who still couldn't help him. Having all the family on one pay monthly deal means that if someone runs out of minutes and needs to buy more, they can't unless I am there too. This is unsafe for medically vulnerable people.

  • Jasmine52564820 Jasmine Grant (@Jasmine52564820) reported

    @tescomobile I have gone to an ombudsman Jade because the issue has not been resolved through customer service

  • ThatsASecretLOL Mark Baker (@ThatsASecretLOL) reported

    @tescomobile and I would hate to have to leave your network when my contract is up because of this. Come on, do you customers a favour and get this necessary function enabled for us! 3/3

  • TheUnbearableJ1 TheUnbearableJuan (@TheUnbearableJ1) reported

    @tescomobile is the network down?

  • ThatsASecretLOL Mark Baker (@ThatsASecretLOL) reported

    @tescomobile You use the O2 network so why have you not started allowing your customers to utilise WIFI calling? This is not a new technology and its very disappointing that you do not offer this yet. Please consider this as the mobile signal I have at home is rubbish 2/3

  • blakey73 Steven Blake (@blakey73) reported

    @tescomobile Thanks for the quick response. Tried that form but get ‘unable to save data, use other method of support’. More help please 😩

  • LouiseLearJones The Ringmistress (@LouiseLearJones) reported

    @tescomobile I understand that. I have never not understood that. What I don't understand is why the instructions I recieved so many times over, which were intended to allow my husband to access help when he needed it, were consistently wrong.

  • LouiseLearJones The Ringmistress (@LouiseLearJones) reported

    @tescomobile Thank you Jade. My final point is that multiple phones on one account should all be able to get support when needed. That doesn't need 3rd party security, but an ID or PIN to allow that person to request help.

  • LouiseLearJones The Ringmistress (@LouiseLearJones) reported

    @tescomobile Additionally, 3rd party security might have helped yesterday, but the customer support staff giving the right information to start with would have been better.

  • LouiseLearJones The Ringmistress (@LouiseLearJones) reported

    @tescomobile Having paid Tesco Mobile £20, all my husband wanted was to be able to make calls. I'm sorry if I'm missing some really obvious point here, but that was the issue, and the question, and I can't believe I'm still having the same conversation.