Tesco Mobile outages and service status in Mold, Wales

Problems in the last 24 hours in Mold, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Mold, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Mold, Wales

Latest outage, problems and issue reports in Mold and nearby locations:

• 
  sandra thelwell (@purplecircle70) reported 26 minutes ago from Shotton, Wales

  @tescomobile can you help sons phone out of contract and now broken want to cancel contract. Cant do online and struggling to get hold of Tesco via phone. Thanks

• 
  ceri simmonds (@ceri_simmonds) reported 28 minutes ago from Gresford, Wales

  @tescomobile I've bought a pay as you go sim for a new huawei y5 phone yet it wont connect to network. Just saying emergency calls only. Can you help please

• 
  Tony Jones CITP FBCS (@TonyJonesCITP) reported 29 minutes ago from Wrexham, Wales

  @tescomobile I have been happy enough with the overall service, but the network signal could have been better. Hence the move to another party. Thanks 👍

• 
  Scott Edwards (@Scotty_2410) reported 39 minutes ago from Rhewl, Wales

  @tescomobile Hi, I’m still waiting for a phone call for your customer services about unlocking my phone. I was promised a return call within 24 hours, now almost 2 days later.... still waiting.

• 
  Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported 46 minutes ago from Wrexham, Wales

  @tescomobile What is the criteria for selection for the 3 month Disney+ TV trial. I'm a long standing customer and have not received any information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Warwicker (@richardw7890) reported 1 minute ago

  @tescomobile hello, do you know how long the signal is down for in the PL14 area. We haven’t had signal all week. Thanks

• 
  chatterbox (@chatkins1) reported 4 minutes ago

  @legalstyleblog @tescomobile Hey @tescomobile It’s been 28 since I’ve asked for a SAR - no response at all. Unable to make a complaint, talk to anyone and SARS has been ignored . Next step please before ICO

• 
  TheMrsButcher (@Teldeb) reported 5 minutes ago

  @tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?

• 
  Eleanor Burrell (@Eleanor000001) reported 8 minutes ago

  @tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working

• 
  Bella Ciao (@Bella_Ciao_Free) reported 9 minutes ago

  @tescomobile are u having payment issue today as cant get my first payment through on the S25 ultra deal... We have the emails and have received the digital signature code but then get get told try again later... So, are there payment issues or no phone stock...Ta.

• 
  Rolling with the 757s (@Skinnymanpfc) reported 13 minutes ago

  @tescomobile @O2 your general network coverage is terrible. Moved from Vodafone 2 months ago due to reviews about your coverage, but it’s worse than Vodafone’s.

• 
  yꙮ (@CompleteSham) reported 17 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained

• 
  Johnny Dowling (@JohnnyDowling10) reported 20 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

• 
  Jill Collier 🟥 (@JillCollier16) reported 23 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  TheRealMacSween (@Dougie05957548) reported 25 minutes ago

  @tescomobile I’d love to, if private messaging was activated on the Tescomobile X account. The guy in your call centre said he would call me at 3pm. Still waiting. Totally crap. Going back to O2.