Tesco Mobile outages and service status in Mold, Wales
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Mold, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Mold, Wales
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Mold, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Mold, Wales
The most recent Tesco Mobile outage reports came from the following cities: Mold.
| City | Problem Type | Report Time |
|---|---|---|
 Mold
|
Phone | 1 month ago |
|
Ruthin
|
Phone | 3 months ago |
|
Chester
|
Phone | 4 months ago |
|
Chester
|
Phone | 4 months ago |
|
Ruthin
|
Internet | 4 months ago |
|
Wrexham
|
Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Mold, Wales
Latest outage, problems and issue reports in Mold and nearby locations:
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Scott Edwards (@Scotty_2410) reported from Rhewl, Wales@tescomobile Hi, I’m still waiting for a phone call for your customer services about unlocking my phone. I was promised a return call within 24 hours, now almost 2 days later.... still waiting.
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sandra thelwell (@purplecircle70) reported from Shotton, Wales@tescomobile can you help sons phone out of contract and now broken want to cancel contract. Cant do online and struggling to get hold of Tesco via phone. Thanks
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Tony Jones CITP FBCS (@TonyJonesCITP) reported from Wrexham, Wales@tescomobile I have been happy enough with the overall service, but the network signal could have been better. Hence the move to another party. Thanks 👍
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ceri simmonds (@ceri_simmonds) reported from Gresford, Wales@tescomobile I've bought a pay as you go sim for a new huawei y5 phone yet it wont connect to network. Just saying emergency calls only. Can you help please
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Barry Daniels🏴 #FBIW #FBPE #UTST (@BarryWxm) reported from Wrexham, Wales@tescomobile What is the criteria for selection for the 3 month Disney+ TV trial. I'm a long standing customer and have not received any information.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ann (@English_girl98) reported@tescomobile hello, I've come back from staying with family to find there's no phone signal where I live and I've not had signal since Saturday which is a massive issue as I'm disabled and am currently unable to contact medical teams etc to sort things out.
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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Pete Carroll (@pcarrollmusic1) reported@tescomobile You are a mobile phone/telecomms provider. This was a speed test of YOUR service. Which is woeful.
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Julie Martin (@julesvb82) reported@tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.
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Paul Varney (@silveryk) reported@tescomobile Honestly waste of everyone's time. Your network is poor. I've mentioned it before, others have mentioned it before but you don't invest in it or improve it. Coverage is awful but many other networks in UK also poor. Just try and make it better. I know you cant personally!
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colinsmith50 (@colinsmith50) reported@BucktonMel91596 @tescomobile I can’t speak for other companies (& frankly couldn’t care less about them). What I do care about is ME having no service & @tescomobile ‘s beyond useless service …
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TheRealMacSween (@Dougie05957548) reported@tescomobile I’d love to, if private messaging was activated on the Tescomobile X account. The guy in your call centre said he would call me at 3pm. Still waiting. Totally crap. Going back to O2.
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Emma Lockhart (@EmmaLockha51775) reported@tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!
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Ali. Me (@AlisonWagstaff3) reported@tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous
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gillian mary (@gillianwyatt601) reported from Quainton, England@tescomobile ... ONCE AGAIN I AM HAVING SERIOUS PROBLEMS TOPPING UP MY MOBILE PHONE WHICH IS ESSENTIAL TO MY LIFE ... I CANT USE YOUR MOBILE APP AS WONT RECOGNISE ME... I TOPPED UP ON THE 9TH WITH EE CARD SERVICES... THEY HAVE TAKEN £19.60 FROM MY BANK ACCOUNT BUT YOU TELL ME