Tesco Mobile outages and service status in Mold, Wales

Problems in the last 24 hours in Mold, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Mold, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Mold, Wales

Latest outage, problems and issue reports in Mold and nearby locations:

• 
  Scott Edwards (@Scotty_2410) reported 13 minutes ago from Rhewl, Wales

  @tescomobile Hi, I’m still waiting for a phone call for your customer services about unlocking my phone. I was promised a return call within 24 hours, now almost 2 days later.... still waiting.

• 
  sandra thelwell (@purplecircle70) reported 17 minutes ago from Shotton, Wales

  @tescomobile can you help sons phone out of contract and now broken want to cancel contract. Cant do online and struggling to get hold of Tesco via phone. Thanks

• 
  ceri simmonds (@ceri_simmonds) reported 31 minutes ago from Gresford, Wales

  @tescomobile I've bought a pay as you go sim for a new huawei y5 phone yet it wont connect to network. Just saying emergency calls only. Can you help please

• 
  Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported 50 minutes ago from Wrexham, Wales

  @tescomobile What is the criteria for selection for the 3 month Disney+ TV trial. I'm a long standing customer and have not received any information.

• 
  Tony Jones CITP FBCS (@TonyJonesCITP) reported 52 minutes ago from Wrexham, Wales

  @tescomobile I have been happy enough with the overall service, but the network signal could have been better. Hence the move to another party. Thanks 👍

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KJ (@riverofstardust) reported 4 minutes ago

  @tescomobile you've told my mum tonight she can't use her upgraded phone for 3 weeks due to sim change (to smaller sim) but no one told her this when she upgraded? And she was asked 3 times how she got the sim which you sent with the phone!! This is awful customer service

• 
  Fizen (@fizenapp) reported 5 minutes ago

  @_EnglishMon_ @RobertJudd4 @tescomobile Border glitches happen even on Anglesey, Ireland's 50 miles away. A local eSIM would've kept you on the right network.

• 
  Simon (@simondukamp) reported 6 minutes ago

  It has been nearly 5 months and the horrible people at @tescomobile continue to daily. It is now time for @Tesco to do their jobs.

• 
  TomG (@TomG07581187) reported 7 minutes ago

  @tescomobile hello, just spoken to customer services as to why a PAC code submitted last Thursday hadn't been actioned. I'm told that codes sent to 65075 aren't actioned because of an issue with your system. Is this true?

• 
  Brian Herren (@Beherren) reported 14 minutes ago

  @SBarrettBar @tescomobile Per their policy, texting PAC to 65075 from your Tesco Mobile phone should get you the code within minutes Request via online account (“Leaving Tesco Mobile?”) Customer Care on 4455 from a Tesco Mobile phone or 0345 301 4455 If none of that works, hello OFCOM

• 
  Rolling with the 757s (@Skinnymanpfc) reported 16 minutes ago

  @tescomobile @O2 your general network coverage is terrible. Moved from Vodafone 2 months ago due to reviews about your coverage, but it’s worse than Vodafone’s.

• 
  Lesley (@Headonamission) reported 17 minutes ago

  @Hepworthclare @EE I tried to get a new phone at @tescomobile yesterday- they no longer do data transfer for you. Will be taking my contract somewhere that does! Fed up of paying more, for less support.

• 
  susan beddoe (@BeddoeSusan) reported 18 minutes ago

  @SBarrettBar @tescomobile I'm with tesco mobile and have been for years, i have never needed a pac code, surely though they can't keep it from you, don't you need it to switch companies.

• 
  random (@kaye55) reported 21 minutes ago

  @tescomobile Sorry what's the point i feel I am getting no help from anyone .I did dm

• 
  BunnyRei (@MaddoxLittle) reported 22 minutes ago

  Screw @tescomobile I Topped up my Pay as you go Phone a week ago, it says I have no Funds for some reason so my bundle didn't carry on, I tried topping up and everytime a error, then when I ring it automatically goes to a DUMB AI saying "Sorry can't help you with this"