Tesco Mobile outages and service status in Mold, Wales

Problems in the last 24 hours in Mold, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Mold, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Mold, Wales

Latest outage, problems and issue reports in Mold and nearby locations:

• 
  Tony Jones CITP FBCS (@TonyJonesCITP) reported 11 minutes ago from Wrexham, Wales

  @tescomobile I have been happy enough with the overall service, but the network signal could have been better. Hence the move to another party. Thanks 👍

• 
  ceri simmonds (@ceri_simmonds) reported 16 minutes ago from Gresford, Wales

  @tescomobile I've bought a pay as you go sim for a new huawei y5 phone yet it wont connect to network. Just saying emergency calls only. Can you help please

• 
  Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported 19 minutes ago from Wrexham, Wales

  @tescomobile What is the criteria for selection for the 3 month Disney+ TV trial. I'm a long standing customer and have not received any information.

• 
  Scott Edwards (@Scotty_2410) reported 24 minutes ago from Rhewl, Wales

  @tescomobile Hi, I’m still waiting for a phone call for your customer services about unlocking my phone. I was promised a return call within 24 hours, now almost 2 days later.... still waiting.

• 
  sandra thelwell (@purplecircle70) reported 26 minutes ago from Shotton, Wales

  @tescomobile can you help sons phone out of contract and now broken want to cancel contract. Cant do online and struggling to get hold of Tesco via phone. Thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicolas Barlow (@NicolasBarlow) reported 6 minutes ago

  @tescomobile any reason why I did not receive the national emergency alert this afternoon

• 
  TJ👻 (@_T_jpeg_) reported 10 minutes ago

  @tescomobile customer service is so bad - my new phone arrived without the eSIM activation and now I have to jump through so many hoops to get my code

• 
  georgia (@georgiajadeexox) reported 11 minutes ago

  @tescomobile I have DM’ed you. Please can someone reply to me? I want to make a complaint.

• 
  Jules Perks (@mrs_skrep) reported 12 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  Philip Ian Butler (@moodleprof) reported 14 minutes ago

  @tescomobile Tbh, I’m confused and not sure what I am. I was trying to buy a special bundle but was told that it was unsuccessful as I hadn’t completed it in the app. My app has never worked properly and I was told a couple of weeks ago that my account was connected to Portsmouth 😳

• 
  Legal Style Blog (@legalstyleblog) reported 16 minutes ago

  Remarkably, @tescomobile have also found a brilliant loophole in contract law where they decided my response to my complaint of not being able to open an account was to, without asking if I wanted to (I don't), tell me I'd been signed to a plan. After yesterday I rather specifically never wanted to complete my order, but the idea of two parties coming to a meeting of the minds is apparently optional for Tesco Mobile.

• 
  yꙮ (@CompleteSham) reported 21 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained

• 
  BunnyRei (@MaddoxLittle) reported 21 minutes ago

  Screw @tescomobile I Topped up my Pay as you go Phone a week ago, it says I have no Funds for some reason so my bundle didn't carry on, I tried topping up and everytime a error, then when I ring it automatically goes to a DUMB AI saying "Sorry can't help you with this"

• 
  MatB ⓈⓉⒻⒸ (@MatB_STFC69) reported 22 minutes ago

  No signal all day today in Marlborough Wilts @tescomobile Please fix it!

• 
  chatterbox (@chatkins1) reported 23 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?