Tesco Mobile outages and service status in Linlithgow, Scotland

Problems in the last 24 hours in Linlithgow, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Linlithgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Linlithgow, Scotland

Latest outage, problems and issue reports in Linlithgow and nearby locations:

• 
  Nick Hood (@cullaloe) reported 8 minutes ago from Inverkeithing, Scotland

  @NiccolasGrant @tescomobile There’s the problem with artificial competition. You wouldn’t have got this under the GPO.

• 
  Mark (@torturedmind69) reported 22 minutes ago from Currie, Scotland

  @tescomobile trying to make a call ,but shows a message not registered on network

• 
  Katie McAleer (@KatieMcAleer2) reported 40 minutes ago from Bonnybridge, Scotland

  @tescomobile asking for my da, is your network down? He can’t make calls and can’t receive calls

• 
  Mark (@torturedmind69) reported 57 minutes ago from Currie, Scotland

  @tescomobile why am i getting a ping pong game or a old clock ticking,sound during calls to another tesco mobile call,been months,please help

• 
  Nixidan (@nixidan) reported 58 minutes ago from Brightons, Scotland

  @tescomobile Hi, looking for some help. My daughter can't get verification codes from things like Whatsapp. She gets a message that the carrier won't allow them through. Any ideas how to fix that?

• 
  Grant Murray (@Smurfboyg) reported 60 minutes ago from Glenochil Village, Scotland

  @tescomobile do you guys not budge when wanting An upgrade? Prices are as Is take it or leave it customer. Loyalty don’t mean a thing

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gladimir (@DrGladimir) reported 3 minutes ago

  @tescomobile For any prospective customers. Every aspect of this has been awful. From trying to place the order multiple times that failed at their end for unknown reasons, then running multiple credit searches, basic features missing, speaking to people with an accent so strong I struggle...

• 
  Julie Martin (@julesvb82) reported 6 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Sredna Rapmil (@SrednaRapmil) reported 8 minutes ago

  @tescomobile @tescomobile Sorry Harry, you have no idea how frustrating this is. If you experienced life as a TescoMobile customer you might do! Why else would you leave a longstanding customer without a phone for 31 days after your team mistakenly removed my number!

• 
  James Baker (@_JamesBaker92) reported 17 minutes ago

  @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.

• 
  Aileen Murphy (@AileenMurphy100) reported 18 minutes ago

  @tescomobile I just want an email address for customer services.

• 
  Meathead (@danstephens2) reported 19 minutes ago

  @tescomobile do you supply tin cans and string as I would have an easier time contacting people that way than I am with your network

• 
  TF. 🇬🇧🇬🇧🇬🇧 (@U235_Nuke) reported 19 minutes ago

  @tescomobile Why is the network coverage in my home town so utterly diabolical since you (O2) 'upgraded' the local cells to 5G?? Went from superb coverage (on 3/4G) to abysmal within weeks of the change. Now get a meagre -124dB signal from a 5G cell less than 0.3miles away! 🤯

• 
  Antty (@Antty629802) reported 20 minutes ago

  @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...

• 
  montyniblet (@montyniblet) reported 21 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 21 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.