Tesco Mobile outages and service status in Johnstone, Scotland

Problems in the last 24 hours in Johnstone, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Johnstone, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Johnstone, Scotland

Latest outage, problems and issue reports in Johnstone and nearby locations:

• 
  Sam Moore (@mooreslaw83) reported 6 minutes ago from Lochwinnoch, Scotland

  @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?

• 
  anastasia beaverhausen (@misskirsty) reported 28 minutes ago from Renfrew, Scotland

  Is something up with @tescomobile cause I’ve had absolutely no internet or signal all day.

• 
  Scotts Land (@scotts_land1) reported 30 minutes ago from Glasgow, Scotland

  @tescomobile I can't make any calls or receive any calls on my mobile. Im a contract user. Another phone was used to check and it beeped the first time then number not recognised the second time.. Are you having issues with signals or connections??

• 
  Richard brawley (@Tricky_1984) reported 37 minutes ago from Barrhead, Scotland

  @tescomobile hi do you have issues in making calls on your network as I have tried 3 peoples phones on your network and they can't make out going calls

• 
  Omar C 𓅓 (@Mastah_omar) reported 47 minutes ago from Glasgow, Scotland

  @retroloft75 @tescomobile Its not their fault. Yeah it sucks but its every filling station so u don't have a choice....

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Hill (@thelovelysarah) reported 7 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 7 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

• 
  Darren Collier (@Buster115) reported 9 minutes ago

  @tescomobile are you actually trying to fix the mast issue. It’s been days now.

• 
  Andrew Perry (@LeonTransaxle) reported 9 minutes ago

  @HeldinEU @bean0509 @tescomobile Voxi works for me, and I can tweet **** like this without it counting in my data allowance.

• 
  Barbara (@BarbaraSutton15) reported 13 minutes ago

  @tescomobile I call customer care (oxymoron no care at all) provide my details on menu-I am connected-the noise in the background is horrendous the line cracks up-I’m barely able to understand them-there are no UK call centres-after over 10 years we are likely to part company

• 
  Sam Parfett (@sam_parfett) reported 13 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  Sean (@SeanSav31) reported 17 minutes ago

  @tescomobile Helped my old man upgrade this phone other day. Noticed he’s been getting billed for another number that ended December 2019 and all your team do is quote T&Cs at him basically passing the book. Nearly £700+ down the drain for a service he weren’t using or aware of.

• 
  Sarah Kears (@SarahKears) reported 18 minutes ago

  @tescomobile disgusted with your costumer service this week after my mum reported my nephew being groomed online on a phone number she pays for 3 days later it is still active and you can’t tell us when it will be disconnected. Keep your kids and grandkids away from @tescomobile

• 
  T (@Terry32x) reported 20 minutes ago

  @tescomobile need help, pls. My duaghter has purchased her own phone via Tesco. I still have a sim only contract for her on my tesco account. She needs to cancel the sim only and transfer this number onto her new phone with new sim deal.

• 
  MDS (@mdsbfc) reported 25 minutes ago

  @tescomobile Hi, i seem to have an increasing number of people telling me they ring me and although they say my phone seems to be ringing i often get no ringing at my end, wife has same issue BL8 area