Tesco Mobile outages and service status in Johnstone, Scotland
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Johnstone, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Johnstone, Scotland
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Johnstone, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Johnstone, Scotland
The most recent Tesco Mobile outage reports came from the following cities: Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
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Phone | 1 month ago |
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Glasgow
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Phone | 1 month ago |
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Glasgow
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Phone | 2 months ago |
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Glasgow
|
Phone | 3 months ago |
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Paisley
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Phone | 4 months ago |
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Glasgow
|
TV | 4 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Johnstone, Scotland
Latest outage, problems and issue reports in Johnstone and nearby locations:
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Sam Moore (@mooreslaw83) reported from Lochwinnoch, Scotland@tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?
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anastasia beaverhausen (@misskirsty) reported from Renfrew, ScotlandIs something up with @tescomobile cause I’ve had absolutely no internet or signal all day.
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Richard brawley (@Tricky_1984) reported from Barrhead, Scotland@tescomobile hi do you have issues in making calls on your network as I have tried 3 peoples phones on your network and they can't make out going calls
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Omar C 𓅓 (@Mastah_omar) reported from Glasgow, Scotland@retroloft75 @tescomobile Its not their fault. Yeah it sucks but its every filling station so u don't have a choice....
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Scotts Land (@scotts_land1) reported from Glasgow, Scotland@tescomobile I can't make any calls or receive any calls on my mobile. Im a contract user. Another phone was used to check and it beeped the first time then number not recognised the second time.. Are you having issues with signals or connections??
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Sredna Rapmil (@SrednaRapmil) reported@tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile
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m n (@silsonit) reported@tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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fabio manetta (@fabiomanetta) reported@tescomobile But not a problem, i just transfered my number to Smarty and will be requesting a refund of my balance. You lost the balance and the costumer for being greedy :-)
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L (@_upsides) reportedThere’s never been a worse network than @tescomobile, why can I never get a signal in my hometown but other people can?
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Ucheykingz (@Ucheykingz) reported@tescomobile can you explain what went wrong my with my order especially after approving the contract and sending a mail stating estimated date of delivery only to refund me. This is heart wrecking and I deserve an immediate explanation. #customerservice #customer
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Mike Hadley (@Baggypilot) reported@tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere
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fabio manetta (@fabiomanetta) reported@tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.
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ImMrMac (@InMrMac) reportedAnd yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers
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Ali. Me (@AlisonWagstaff3) reported@tescomobile on Wednesday I called your customer service as very rare for me, I had a message saying my data had almost gone. I had added, through your app, a £3.00 500mb bundle. Still no data, I rang CS told me it hadn't worked gave me £3 plus the £5 buffer back.