Tesco Mobile outages and service status in Johnstone, Scotland

Problems in the last 24 hours in Johnstone, Scotland

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Johnstone, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Johnstone, Scotland

Latest outage, problems and issue reports in Johnstone and nearby locations:

• 
  Sam Moore (@mooreslaw83) reported 15 minutes ago from Lochwinnoch, Scotland

  @tescomobile my elderly mother needs an itemised bill from more than 12 months ago, help agent said it wasn’t possible. There must be a way short of a DSAR to get hold of her call data. Can you please suggest how she can get a copy (digital preferred but any format would do)?

• 
  Omar C 𓅓 (@Mastah_omar) reported 33 minutes ago from Glasgow, Scotland

  @retroloft75 @tescomobile Its not their fault. Yeah it sucks but its every filling station so u don't have a choice....

• 
  Scotts Land (@scotts_land1) reported 34 minutes ago from Glasgow, Scotland

  @tescomobile I can't make any calls or receive any calls on my mobile. Im a contract user. Another phone was used to check and it beeped the first time then number not recognised the second time.. Are you having issues with signals or connections??

• 
  Richard brawley (@Tricky_1984) reported 37 minutes ago from Barrhead, Scotland

  @tescomobile hi do you have issues in making calls on your network as I have tried 3 peoples phones on your network and they can't make out going calls

• 
  anastasia beaverhausen (@misskirsty) reported 48 minutes ago from Renfrew, Scotland

  Is something up with @tescomobile cause I’ve had absolutely no internet or signal all day.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Antty (@Antty629802) reported 5 minutes ago

  @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...

• 
  K Jones (@Homer_EFG) reported 8 minutes ago

  @DaveKendallPho1 @tescomobile They turned the 3G signal off which I know has caused me to lose signal in one area I used to have it.

• 
  Dave Kendall (@DaveKendallPho1) reported 9 minutes ago

  After 3 yrs with @tescomobile I left due to my BT package inc mobile with landline. Last yr returned to @tescomobile and can’t believe that coverage and signal strength is now less than it was 3 yrs ago. Surely it should be the same or better?

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 10 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  Shaun Reviewer (@ReviewShau42660) reported 11 minutes ago

  @tescomobile Thanks for getting back to me. BH4 8AY area still ZERO - 1 bar signal at best. Buying a tesco mobile for Bournemouth area? Think again.

• 
  ImMrMac (@InMrMac) reported 12 minutes ago

  And yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers

• 
  Dave Kendall (@DaveKendallPho1) reported 13 minutes ago

  @socoolrobyna @tescomobile happily promoted their mobile service in their Sthelens store but you can’t get 3G in there, let alone 4G

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 15 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

• 
  Rufus🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@RobertJudd4) reported 19 minutes ago

  @tescomobile Strange in this GPS accurate tech with mobiles that Tesco cannot differentiate between Greece and Albania, arrived in Corfu Greece to be told that Tesco that Greece is a home destination and you are covered for use on your mobile, several days later, another message,welcome to Albania, I have not moved my location, I have never been to Albania, get back to find I have some charges as phone says I was in Albania, Corfu is close to Albania, about 5 miles, the solution according to Tesco is to turn off roaming data,put your data allowance to zero. Seems pointless to have Tesco as that is why I changed because no charges in EU. To be fair to Tesco they gave me a credit but this must be a common problem with Corfu.

• 
  Mike Evans (@MikeEvstog) reported 22 minutes ago

  @tescomobile I tied that it just tells you to use the app, which my mother's phone does not support