Tesco Mobile Outage Report in Hendon, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Hendon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Tesco Mobile
Tesco Mobile is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map Near Hendon, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Hackney, City of London, Waltham Abbey, London, Southall, Fulham and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Hendon, England
Latest outage, problems and issue reports in Hendon and nearby locations:
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Fr. Simon Cutmore SHS
(@SimonGCutmore) reported
from
Rickmansworth, England
A bit peeved at @tescomobile. Tried getting @MatthewCutmore4's PAC code online. No joy. Tried phone, no one answers. We have four contracts with you. It really shouldn't be this difficult to leave the network
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Broxbourne District, England
@tescomobile I am being charged £59 for 20gb a month and for a almost two year old phone, where I can buy iPhone direct from Apple and get a sim only deal for unlimited calls, texts and data for less than you are charging a valued customer, I don’t understand your pricing
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Lu
(@LuSchmoo) reported
@tescomobile hello, I am having issues activating iMessage, I get one error saying activation unsuccessful, turn on iMessage to try again, then a pop-up that says an error occurred during activation. Can you please check the account and see if SMS messages can be sent?
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Alexis Davren
(@AlexisDuk) reported
@tescomobile Your app has not been unusable for days. It keeps crashing. I have been unable to add data. As a result I cannot use my phone on this long holiday weekend. It seems that every time I need to top up my data your app suspiciously doesn't work.
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Kate Phillips Davis
(@KatePDav) reported
@tescomobile your customer service via email is appalling. I assume they are so unhelpful in the hope people will just give up and go away
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Steve
(@Leicester4life) reported
@tescomobile The switch should be complete by 6pm tonight I appear to be able to make voice calls but txt & data is not working my concern is if I wait until six pm tonight you will be closed and can't help me until tomorrow and I need my phone
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🏴𝕂𝕒𝕟𝕚𝕒 𝕄𝕔𝕂𝕒𝕝𝕝𝕚𝕒𝕙🇺🇲
(@KaniaMcKalliah) reported
@tescomobile #tescomobile Morning guys. My Samsung Galaxy A21s is NOT charging! I have TWO good cables and plugs, etc. I have tried them all in different plugs, outlets, etc. Please help. I am on a two year plan with you all and the phone is mine. TY
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Lotte T
(@TotallyConfuse2) reported
@tescomobile need you help understanding whether or not I can use my data on my account for free in the eu or not please
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Phoenix
(@Phoenix83539415) reported
@tescomobile Well I did actually ask the question yesterday afternoon and it seems from reading other comments that I wasn't the only one with the same issues so clearly a problem!!! Hardly fair to run a competition that isn't possible to enter if you have only one social media platform
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Jo
(@JoMamajojo) reported
@tescomobile Hi, hope you can help...My phone stopped sending and received texts/ calls and using mobile data last week. Took my phone instore - they said it was likely the sim. After doing some online chat with you they said my number would be swapped to a new sim. Followed
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steve stewart
(@steve_stewartuk) reported
Appalling customer service @tescomobile my wife and daughters phones haven’t been working for a week now and can’t get through on the phone number
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Carl Malkin 💙
(@CarlMalkin6) reported
So @tescomobile it's got to the point where I have to manually top up my account then use the app to buy a bundle. It was so much easier when it was deducted automatically from my bank, before Mi-Pay Ltd screwed it up. 4 years without a problem, now it's time to leave.