Tesco Mobile Outage Report in Hendon, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Hendon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Tesco Mobile
Tesco Mobile is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (41%)
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Internet (30%)
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Total Blackout (24%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Hendon, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Harringay, London, Hackney, City of London, Hammersmith, City of Westminster, Enfield Town, Uxbridge, Wandsworth, Harrow, Muswell Hill, Southwark, Edgware, Hemel Hempstead and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Hendon, England
Latest outage, problems and issue reports in Hendon and nearby locations:
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SOC
(@OconnorSoc) reported
from
Waltham Abbey, England
@tescomobile Callum this is not ok, it’s gone on for long enough. I’m not buying your fault free service any longer, terminate my contract and you can come and collect the device as I am not paying £29.96.
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Andy
(@1SLToo) reported
from
Rickmansworth, England
Morning @tescomobile , do you have a known problem in Central Slough with coverage, both me and another colleague had no service yesterday in and around the bus and train stations also happened one day last week, never had an issue before, be grateful if you could look into it?
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.
(@rob_loughton_) reported
from
Waltham Abbey, England
@tescomobile Hello, I’m still having really bad phone signal problems in Waltham Abbey. Was the fault with the phone mast fixed on 7 April? My phone calls keep getting cut off.
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Broxbourne District, England
@tescomobile I am being charged £59 for 20gb a month and for a almost two year old phone, where I can buy iPhone direct from Apple and get a sim only deal for unlimited calls, texts and data for less than you are charging a valued customer, I don’t understand your pricing
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Jaz 🌸 (JLSter ❤💚💛💙)
(@JazzyDanielsUK) reported
from
Hatfield, England
@tescomobile I got a text to say I owe £785.38 as I apparently didn't return a product back! I changed my mind on a phone that I bought in store in November and they did everything in store, so why am I being charged? Customer service didn't help at all over the phone! 🙄
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless
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ronald caudy
(@RonaldCaudy) reported
from
Hillingdon, England
@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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farah says
(@Farah_Lou) reported
from
Loughton, England
@tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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.
(@rob_loughton_) reported
from
Waltham Abbey, England
@tescomobile Hello, I’m having difficulty with my tesco phone coverage today, I can’t successfully make a call to connect. My data is also not allowing me to connect to the internet. Is there a problem at the moment?
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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WDSW7000
(@wdsw7000) reported
@tescomobile This is after completing the Barclaycard SMS-based 2FA authorisation. I suspect the CSP failure is relevant (there are also other CSP problems on the site with fonts, but I don't think they're relevant)
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Alabama Arnold
(@Albionassassion) reported
@tescomobile is the network down? I can't call or receive calls
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Deb Wilson
(@DebWils54473973) reported
@tescomobile I went out of my way last night after work, there was a problem with my phone and I needed help. I went at 6pm as the website said it closed at 7pm only to find it closed. Lady on customer service said staff were absent due to covid. No. It's an excuse for bad service.
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Ceri V W
(@CeriVW) reported
@tescomobile My number is coming up as ‘you have dialled an incorrect number’ and when I called customer service they says it happening to a number of customers and is down to a service update. It’s now been 36hrs. What is being done to fix this?
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Sammy 🏴🇪🇺
(@Ohholycow) reported
@donna_skea @tescomobile Donna I’m having the same issue with a phone I ordered for my mum. We’re only on day 5 but it’s getting annoying. I would cancel and go elsewhere if I were you.
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Jim Day
(@JimDay22857614) reported
from
Sway, England
@tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?
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Colin
(@Colin39805896) reported
@erictheaardvark @tescomobile I'm having the same problem.
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Sallie-Jane Edwards
(@salliejane9) reported
@tescomobile No problem, customer care manager has looked into the state of my account, he agrees its ridiculous and that the call back never happens, and even the complaints team don't respond so he's terminated my account for me
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Fiona Stuart
(@FionaSt67145307) reported
@laurenngoodall @tescomobile No progress at all it's now two weeks. Had another promise of a call back today which of course didn't come. Wish they'd just be honest and tell us what's going on. In store they are trying to be helpful but it's an issue for the tech team to sort out.
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Anahita Shaikh
(@AnahitaShaikh) reported
@tescomobile That's great! However, I currently have absolutely NO network in India. What should be the next steps to resolve this issue?