Tesco Mobile outages and service status in Gorseinon, Wales

Problems in the last 24 hours in Gorseinon, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Gorseinon, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Gorseinon, Wales

Latest outage, problems and issue reports in Gorseinon and nearby locations:

• 
  Richard_Sherlock (@SherlockRichard) reported 58 seconds ago from Llanelli, Wales

  @tescomobile I've had no service for 16 hours now im fuming 😤

• 
  Nicola Fine (@NicolaFine1) reported 1 minute ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Deb (@DebbeeHorwood) reported 34 minutes ago from Swansea, Wales

  @SwansOfficial This is not sour grapes...would have tweeted this if we’d won and during the game but yet again no @tescomobile signal that would work in or around the stadium. But to just have 6 ladies loos in 1 corner of the away area in such a new, large stadium is shocking! 😬

• 
  Chloe Mastaglio-Fox (@CMastaglio_93) reported 47 minutes ago from Landore, Wales

  @tescomobile why is the signal so poor when I have 5G. Has been like it for a while now… 🙃

• 
  Donna Mac (@DonMacWood) reported 48 minutes ago from Swansea, Wales

  @tescomobile I have tried to make a complaint regarding Tesco mobile for 3 months and still no one has called me back. Can you point me in the direction for a complaints handler ASAP apparently a manager cannot come on the phone when I call and been cut off numerous times

• 
  Nicola Selfridge (@Niksfridge) reported 49 minutes ago from Carmarthenshire, Wales

  @tescomobile My boyfriend is a customer of yours and has dropped his phone and the screen doesn't work anymore. Is there any way you can still access his phone and transfer data to another device?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Small (@scottjsmall) reported 2 minutes ago

  @JohnStable24816 @tescomobile Worst ever provider to deal with when you leave them. British law says transferring mobile numbers should be easy, and done straight away. It took two months for Tesco to release my son’s number. No phone for a teenage, life was hell at the time.

• 
  TF. 🇬🇧🇬🇧🇬🇧 (@U235_Nuke) reported 2 minutes ago

  @tescomobile Why is the network coverage in my home town so utterly diabolical since you (O2) 'upgraded' the local cells to 5G?? Went from superb coverage (on 3/4G) to abysmal within weeks of the change. Now get a meagre -124dB signal from a 5G cell less than 0.3miles away! 🤯

• 
  Rolling with the 757s (@Skinnymanpfc) reported 4 minutes ago

  @tescomobile @O2 your general network coverage is terrible. Moved from Vodafone 2 months ago due to reviews about your coverage, but it’s worse than Vodafone’s.

• 
  Cameron🇬🇧🇬🇧 (@cameowilts) reported 4 minutes ago

  @tescomobile hey! My bill looks wrong…. It’s saying I have not got to pay this month…… help!

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 7 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  TheRealMacSween (@Dougie05957548) reported 8 minutes ago

  @tescomobile bought 4 x SIM only deals. You’ve provided 8 numbers and charged me for 8. Hours waiting on your live chat which is unattended. Went to Tesco mobile shop, guy says only the live chat can fix the problem. Dreadful. Already regretting this decision.

• 
  Darren Collier (@Buster115) reported 8 minutes ago

  @tescomobile are you actually trying to fix the mast issue. It’s been days now.

• 
  Jules Perks (@mrs_skrep) reported 11 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  Lynda Hayes (@Lyndahayes) reported 15 minutes ago

  @TescoMobile I received 3 separate contract emails today for Google Pixel 10 Pro XL phones I never ordered, addressed to 2 different people (John Rymer & John Wilson) but sent to MY email address! Each email contains contract documents-I've Never been a Tesco Mobile customer!

• 
  chatterbox (@chatkins1) reported 17 minutes ago

  @tescomobile @MartinSLewis If this is how a complaints manager responds what hope do I have? Please contact Sahira complaints manager as she has somehow missed my email stating that I want to keep complaint open and have SAR