Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 12/01/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fenton, Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JoanneK39 Joanne (@JoanneK39) reported

    @tescomobile Your service is very poor. Not only has it taken nearly 2 weeks to collect a return and countless calls from myself (your team got the address wrong and also failed to log it on one occasion) but now you have just tried to deliver an item I did not even order.

  • Trudgillz Trudgill (@Trudgillz) reported

    @tescomobile Hello, do you support eSIM? for iPhone 12 Pro Max?

  • ismisecasey Casey Whittaker (@ismisecasey) reported

    @tescomobile hi, can I ask what is considered an acceptable amount of time to keep a customer on hold with your company. Currently at 1hr 40 mins and still waiting.

  • TheMrnortholt Nick W (@TheMrnortholt) reported

    @tescomobile I think my wife who has the contract on son’s phone has gone down this route, but will try again. Thankyou

  • jmh3004 ⭐️ Jo Hogben ⭐️ (@jmh3004) reported

    @tescomobile I can’t keep on trying, I’m working. I submitted the complaint details by email to avoid this, why can an email not be replied to with more than a useless ID reference!? Not only were we given false information, we now can’t get a reply in a timely manor.

  • SuperDeadSteph 🖤 Stephiie's on mars 🖤 (@SuperDeadSteph) reported

    @tescomobile Hi im on contract and my phone seems to be having issues with recognising theres a sim card in it. This has been happening since this morning. Im with you guys. Is your network having issues? Or is there a problem with my sim card/phone??

  • BigchancerG BigChancerG (@BigchancerG) reported

    @tescomobile 3gb, 6gb and 25gb. Poor selection of data for your contract phones. 6gb not enough and 25gb far too much .You used to be good for price and choice, not no more.

  • perks84 Charlotte 💚 (@perks84) reported

    @tescomobile Trying to get help to replace lost SIM card for my moms phone....struggling on webchat, how can I do this?

  • deadpool_1976 mark shinton (@deadpool_1976) reported

    @tescomobile The new SIM card has already been checked when I spoke to customer services on Tuesday and they told me it was a pay as you go sim and that it was the wrong sim and another had to be sent

  • deadpool_1976 mark shinton (@deadpool_1976) reported

    @tescomobile upgraded my contract Tuesday, got sent a payg sim instead of a 5G sim, had no service since the that evening.... absolutely fuming!!! #poor #service