Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 02/01/2026 12:05

February 01: Problems at Tesco Mobile

Tesco Mobile is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Fenton, Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidArtiss David (@DavidArtiss) reported

    @tescomobile I had been looking at that and in the list of number of customer complaints you were equal to Sky Mobile. Can you direct me to where it says in the report that you were above them? It feels like your reply just now is talking about different things than your original Tweet.

  • StuartChaplin3 Stuart Chaplin (@StuartChaplin3) reported

    @tescomobile Incredibly poor service from @tescomobile 2 week old phone stops working and they have used every excuse under the sun not to replace the faulty handset, im stuck with a phone that doesnt work.Complete shambles!!

  • Moeran1944 Peter Lopeman (@Moeran1944) reported

    @tescomobile That's why I've got Tesco mobile - I've never had a single problem, and staff have the answers. Tesco mobile staff in Cradley Heath are consistently good.

  • sundeeep09 Sundeep 🇬🇧 (@sundeeep09) reported

    @tescomobile have brillant service, connectivity and good customer service team who are very helpful.

  • joshduncan420 Josh Duncan (@joshduncan420) reported

    @tescomobile hello I was wondering I was on the phone to customer care and they needed a number thing to find what phone I got the AirPods with and I forget the number which is followed by a hash

  • sambakey Sam Clark (@sambakey) reported

    @tescomobile She's on a payg lite tariff I think (triple credit one, tops up. Now using wifi is putting her credit down, it's getting ridiculous. The phone was from yourselves so is the phone or sim at fault. If I dm details cqn you check her account

  • stid1912 hooligan🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stid1912) reported

    @tescomobile Why do i bother website cannot get into an your signal is absolute rubbish don't know why i bother.

  • DavidArtiss David (@DavidArtiss) reported

    @tescomobile "the fewest complaints of any PAYM network in the UK" Except you're equal top with Sky Mobile. Isn't this statement dishonest?

  • RyanSeaton13 Ryan Seaton (@RyanSeaton13) reported

    @tescomobile My phone has been saying no service since around 11 this morning. Tried turning my phone off and back on and no change. Any advice on what it could be. Thanks.

  • mikunknown mikunknown (@mikunknown) reported

    @angelateeling @CapitaPlc @tescomobile Tesco been going down hill for few years now. All they think about is the profits and never pay any tax thanks to the rotten Tories