Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 12/12/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (25%)

    Internet (25%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • watton2_karen Karen Watton (@watton2_karen) reported

    So @tescomobile, your customer concerns team won't say yes or no to whether misinformation was given and are ignoring my emails! Good customer service, I think not. Sums up whole experience with yourselves.

  • rachyloulou97 Rach👑 (@rachyloulou97) reported

    Is anyone else having problems with @tescomobile? I can't make any phone calls, keeps saying no network available

  • JamesCo44988278 James Cook (@JamesCo44988278) reported

    @tescomobile OK DAY 3 of no signal. Hourly app updates say engineers likely to be on the case. I can see the mast from here and other than a few sheep and a large stag no ones been near. So what compensation do I get for each day of no service ?

  • ThomasB69401579 Thomas Burke (@ThomasB69401579) reported

    @tescomobile @amyharvey95 Your website is crap. Showing availability that does not exist!

  • PeterGDavies1 Peter G Davies (@PeterGDavies1) reported

    @tescomobile As a long (as you will find/ customer of yours I am available for a new phone I have had difficulty. As a pensioner I cannot afford more than I am currently paying. I can ask my carer to re things I have , Merely asking for my new phone..

  • JamesCo44988278 James Cook (@JamesCo44988278) reported

    @Travvvy3 @tescomobile its going beyond the pale, day 3 tomorrow with no service, the status link hasnt changed its message since day 1 and @tescomobile are no help what so ever #scottishindepence4 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • MrCraigbutterz Craig Butterworth (@MrCraigbutterz) reported

    @O2 @tescomobile It seems there are massive signal issues in the NN14 6 area, are you aware of this?

  • bingod anthony price (@bingod) reported

    @tescomobile @Tesco really bad service rang as don't use the phone to pay contact off told £109 to pay it off. line cut off after 20 mins on hold then no sir before we cancel it £131.94 fine I'll pay it. Then paid to close the account its another £12 will remove family contracts!

  • AlexandraHarris Alex Harris (@AlexandraHarris) reported

    @tescomobile looking at the tweets it’s not just me with terrible service

  • mrso252 Jane O'Neill 💙 (@mrso252) reported

    @tescomobile Monday I called customer services to report a fault on my phone. Continually going to voicemail when people call me. Awaiting new SIM. Today not even accepting calls. I would ask you to contact me but oh, no you can’t 🤬