Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Fenton, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Fenton, England
Latest outage, problems and issue reports in Fenton and nearby locations:
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Shambles 💚
(@AmazingShambles) reported
@tescomobile any plans for Wi-Fi network on TfL services or at least a share with another provider like o2?
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Holly
(@Ceceeeeeee08) reported
@tescomobile what makes it further appalling is the first call made to customer care, my grandmother, who is recovering from a stroke and so gets confused, did not pass security checks, despite the answers she gave being correct......
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Lunallena72
(@belencorpa) reported
@tescomobile I moved from O2 to Tesco Mobile over the weekend and the portability should have been done last night by 6pm. I have now called twice your service desk and it seems that it was rejected- what happens next? This is not a great experience for a brand new customer
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Keith Blair 🇺🇦
(@kdlg56) reported
@tescomobile I am still having issues with my entry with Twitter saying that I am blocked or the page has a loading error. Please help. TIA.
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Gareth Stack
(@garethstack) reported
@tescomobile No, I'm thankfully moving to another provider after trying three different online support people today and waiting 10 minutes per reply throughout our interaction, while using someone else's hotspot on holiday.
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Holly
(@Ceceeeeeee08) reported
@tescomobile @tescomobile I will also be requesting details of where to send the invoice for time I have lost from work dealing with the incompetence and details of where to send the court papers - if she has missed her operation. Thank you, Tesco, for **** all.
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nerissa
(@Ner1sa) reported
@tescomobile hello, I wonder if you can help, I work in a reception class in school, we use mobile phones for role play. Would you happen to know if the display models in store could be donated at all, once they have been finished with? Thank you.
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Holly
(@Ceceeeeeee08) reported
@tescomobile The person we spoke to was rude and essentially trying to palm us off. Congratulations @tescomobile on the worst support I have ever had the misfortune to come across. Should add - that she is awaiting a call ref an op she has been waiting for for two years....
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♡ 𝙎𝙝𝙪𝙧𝙥𝙡𝙚𝙨 ♡
(@Shurplee) reported
So @virginmedia is down & there’s no point using my phone cause my @tescomobile mobile data has never worked 🙃 what’s the point in paying for data if it never worksss
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Holly
(@Ceceeeeeee08) reported
@tescomobile 26 March my Grandmothers mobile showed a fault with her SIM. 4 store visits and 3 calls to customer care later and it is still not fixed. All we need is the old number transferred to the new phone. Having been assured it would be done by 2pm today - it is not...