Tesco Mobile outages and service status in Fenton, England
Service-wide status: Tesco Mobile
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- Tesco Mobile generated 0 outage signals in the last 24 hours around Fenton, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Fenton, England
Tesco Mobile signals over the past 24 hours, with local activity from Fenton, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
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Community Discussion
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Tesco Mobile Issues Reports Near Fenton, England
Latest outage, problems and issue reports in Fenton and nearby locations:
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wendy lainton (@lainton70) reported from Tean, England@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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wendy lainton (@lainton70) reported from Tean, England@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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wendy lainton (@lainton70) reported from Tean, England@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, EnglandDisgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Tony Weston (@knowingeye) reported from Alsager, England@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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heather johnson (@ethj1502) reported from Stoke-on-Trent, England@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, EnglandHow humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England@tescomobile your customer service is shocking! I will be finding another provider now!
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, EnglandHow humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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SentientSquirrel (@SentientSquirel) reported@SBarrettBar @tescomobile Poor Steven has been having a hard time with service providers, first Openreach now Tesco.
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TheMrsButcher (@Teldeb) reported@tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?
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🏌🏼♂️ (@Mr_k_hills) reported@tescomobile I’ve started a contract with you 2 weeks ago.. I ported my old number to you using my pac code. Since then I can’t make calls or text or use data off of WiFi.. and any contact I have with customer service I’m getting fobbed off. Can you fix this
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chatterbox (@chatkins1) reported@fgrscomhub @tescomobile @wlhowarth Have tried numerous times to put in complaint - not one has been raised or opened. Just ignored ! So no logging of complaints. Also requested SAR over 30 days ago and again no response to 2 requests
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Sian (@SianElin_PT73) reported@tescomobile The engineers are aware of it weeks ago! Still no WiFi signal, or text/calls for over 2 months! Taken it to the @financialombuds now!! #unacceptable
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chatterbox (@chatkins1) reported@legalstyleblog @tescomobile Hey @tescomobile It’s been 28 since I’ve asked for a SAR - no response at all. Unable to make a complaint, talk to anyone and SARS has been ignored . Next step please before ICO
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Orson (@Orsonkartt) reported@tescomobile I’m still receiving very flaky service , went to my local Tesco phone shop. They reckon it’s to do with the weather and Recomended taking on another service like ee so that while Tesco is down, which it is often , I can still get data. Good idea ? Or no?
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Lynzy 🌻 (@Lynzyhope) reported@tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!
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TheRealMacSween (@Dougie05957548) reported@tescomobile bought 4 x SIM only deals. You’ve provided 8 numbers and charged me for 8. Hours waiting on your live chat which is unattended. Went to Tesco mobile shop, guy says only the live chat can fix the problem. Dreadful. Already regretting this decision.
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chatterbox (@chatkins1) reported@fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?
Recent Tesco Mobile reports in Fenton, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Stoke-on-Trent: Phone
- Stoke-on-Trent: Phone
- Stoke-on-Trent: Internet
- Newcastle under Lyme: TV
Tesco Mobile detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detection ended: (18 minutes)
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