Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Fenton, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Tesco Mobile
Tesco Mobile is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Internet (30%)
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Total Blackout (20%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Fenton, Stoke-on-Trent, England
The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Fenton, England
Latest outage, problems and issue reports in Fenton and nearby locations:
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Hallows
(@Snugglyduvet) reported
@tescomobile Hi, need to cancel the ddr paying for PAYGO on my deceased fathers phone, and cancel his account. How do i do this?
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emma kehoe
(@e_kehoe) reported
@tescomobile No - it’s for a child and his phone is broken. I absolutely need to get a verification code (the number registered with my GP , the number I’m waiting for you to switch my number to) in order to get a covid passport, among other things. Please update me with a time frame.
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Kenguin
(@Kenguin34) reported
@EE how come @tescomobile and @O2 allow European roaming yet the biggest and best(apparently) network charges?? I go to Europe 3-4 times a year and chopping and changing the benefits a month before and after is ridiculous!!
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Fiona O'Connor
(@FionaOC75058744) reported
@tescomobile @Time2Talk_co_uk Hi, my mobile phone service has disconnected
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Sabz
(@byesab) reported
@tescomobile I need to cancel my contract but your webchat always busy or does not work. I am abroad so cannot call the numbers provide. Please assist.
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Simerodge (Fliss)
(@simerodge) reported
@tescomobile my phone is coming up saying emergency calls only and I'm with Tesco mobile. Is there a reason for this?
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Keith
(@KeithBee14) reported
@tescomobile @WhichUK I want a replacement handset not one I was missold by your store assistant who stated no screen issues. Wish I'd looked online as its a common problem. What happens if I get a repair. 8 month later another issue. I want a replacement and sick of dealing with your outsourced centr
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John Law
(@JohnLawArt) reported
@tescomobile your 'help online' service is pathetic.
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Keith
(@KeithBee14) reported
@tescomobile A phone isn't a luxury its a lifeline? Flip phone with faulty screen yet your advisors suggest I buy a pay go whilst repaired? 8 month not fit for purpose. Worst provider ever with zero customer service
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David M Baxter
(@BaxterBasics) reported
@tescomobile hi, I need to contact your accounts or credit control about an historical entry from Tesco Mobile on my credit report. Your customer service team could find no record of me. What’s the best number or address to try?