Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 11/29/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fenton, Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone

Community Discussion

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Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kimburnett3 kim burnett (@kimburnett3) reported

    @tescomobile Pity for the last 2 days i just keep getting no mobile network, missing loads of work related calls 🤬

  • RubyTinkerbell RubyTinkerbell (@RubyTinkerbell) reported

    @tescomobile For about the last 2 or 3 months for both me & my partner; we'll both be leaving cause the service is so bad.

  • KeithRadcliffe Keith Radcliffe (@KeithRadcliffe) reported

    @tescomobile If that's the most professional way you deal with a complaint then I really feel sorry for you as a company. Beyond embarrassing.

  • tadman_steve Steve Tadman (@tadman_steve) reported

    @tescomobile do you actually have staff working for you? I've now been on hold for 30 minutes due to you "experiencing higher wait times" what ever that means. If you can't answer a call in 30 minutes you shouldn't be offering a service in the first place. Below poor.

  • TeachWellLtd TeachWell (@TeachWellLtd) reported

    @tescomobile what is happening with the signal over the last few days? Poor call quality, often calls dont connect and now clients are reporting calls going straight to voicemail without my phone ringing?? o2 signal checker reports no issues? Please advise asap

  • Look_in_library Lizzie S (@Look_in_library) reported

    @tescomobile That is exactly my point though - the Direct Debit hasn't been changed at all since I've been a customer, there were plenty of funds in my account and yet it wasn't taken this month, so how do I know it will be taken next month?!

  • JackGarland4 Jack Garland (@JackGarland4) reported

    @tescomobile Your website is broken.

  • RubyTinkerbell RubyTinkerbell (@RubyTinkerbell) reported

    Have just completed the @tescomobile 'coverage checker' & got this absolute lie - "Seamless connectivity and mobile internet. Good indoors and outdoors. Good for mobile broadband"; I've had absolutely no service whatsoever for months!! ******* pathetic!

  • globalplanet samuel (@globalplanet) reported

    @tescomobile So why does Calvin(Customer Concern Management Team) believe that's it is retrospective, so a Pay monthly bill raised in August is from July. That's the bill for contract airtime and device not any extra charges outside your allowance.

  • Bexleybeader Becca (@Bexleybeader) reported

    @tescomobile my online account has been displaying a "technical problems" message for 10 days now!! When can I actually view my account and bill please?!