Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 03/16/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fenton, Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Mayflower771 Mayflower77 (@Mayflower771) reported

    @tescomobile No not good enough, I was offered a partial refund for last month and if this is going to continue throughout April then you need to reimburse as I'm not getting the service I've paid for. I have pretty much zero reception at home and in the surrounding area

  • MarkJamesWalton Mark Walton (@MarkJamesWalton) reported

    @Alicja942 @tescomobile Funny how the app suddenly starts crashing/freezing/quitting. Mine has never been as bad as it is now, just as there's a 'chance' to win something.

  • johnansteyhotma john saintsfc Anstey (@johnansteyhotma) reported

    @tescomobile I still cannot access my account details through the app. It just says something went wrong, try again. Anyone else having trouble

  • LuSchmoo Lu (@LuSchmoo) reported

    @tescomobile hello, I am having issues activating iMessage, I get one error saying activation unsuccessful, turn on iMessage to try again, then a pop-up that says an error occurred during activation. Can you please check the account and see if SMS messages can be sent?

  • Charmai22345022 Charmain (@Charmai22345022) reported

    @tescomobile must have the worst customer service ever absolutely shocking 😡

  • ssc856 schiazza856@gmail.com (@ssc856) reported

    @tescomobile Your customer service is appalling. I persuaded my mother to get a monthly contract with Tesco Mobile in Dec 2022. Still not working! Get cut off , no call backs , spent 8 hours inc 2 shop visits trying to resolve - Exasperated!!

  • cookiekate76 Kate Webb (@cookiekate76) reported

    @tescomobile service has been seriously reduced in my local area for nearly 3 weeks. Apparently there is a fault with the local o2 mast… for how much longer? Surely we are entitled to compensation for service not received literally as soon as i leave my home!

  • jamiecaines22 Jamie caines (@jamiecaines22) reported

    @tescomobile any reason why your app is taking so long to load are you doing maintenance to it or is it down?

  • ram64646464 rami (@ram64646464) reported

    @tescomobile Hi, I keep getting an error when trying to top up on the app for a week straight now. Not an issue with my card or funds, can i get some help

  • wibster1979 TJ (@wibster1979) reported

    The #TescoMobile advert with the trolley rescuing the man has left me more confused than the time I took speed on a night out. Wtf??