Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 11/08/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Live Outage Map Near Fenton, Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone

Community Discussion

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Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @tescomobile You do if take your insurance out apparently!! Rude customer service and I don’t have time to spend another 2 hours to the team with getting cut off 4-5 times prior! I didn’t speak to repair team?

  • lo_calheating lee mitchell (@lo_calheating) reported

    @tescomobile I'd have better signal off brooksys old ears ! Absolute tripe

  • Jess_Brom Jessica Bromley (@Jess_Brom) reported

    @tescomobile I am a pay monthly customer with a problem with my data bundle. I have private messaged you, please advise.

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @tescomobile Wouldn’t give me it! Both advisors I’ve spoken too completely unprofessional - rude and not helpful at all! I’ll be leaving tesco with all 3 of my accounts

  • b3nxj4m1n Ben (@b3nxj4m1n) reported

    @tescomobile ridiculous service. Since end of October my phone is not working and your customer service does nothing to solve it.

  • rachel4908 Rachel Shepherd (@rachel4908) reported

    Day 6 with no signal and because of the postal strikes (which I totally support) I will be without my replacement SIM until at least next Wednesday. Making it 13 days with no signal @tescomobile you really need to start tracking when you send replacement SIMs. Beyond a joke!!!

  • inzaro Póg Mo Thóin (@inzaro) reported

    @talkSPORT @tescomobile This super league is the equivalent to all the banks. No matter what they do they can't be relegated, dripping with money and customers pay through the nose for products. Same crap different guise.

  • stuartbuckle Stuart (@stuartbuckle) reported

    Still waiting for a promised callback from @tescomobile, been a month since appalling service and my complaint not resolved. Wonder if writing to mobile phone company by old fashioned post would get a response?

  • Lindsay_Brunt Lindsay Brunt (@Lindsay_Brunt) reported

    @tescomobile @lo_calheating I wouldn’t bother! Had network issues for 8months, now got to go without a phone for 10 days whilst sent off to see if phone issue (passing the book) worst customer service ever!! #fail #poor

  • izzyjo Izzy Johnson (@izzyjo) reported

    @tescomobile have taken their appalling customer service to new heights today. After no phone service since end of Aug, I finally got a letter offering resolution and asking me to call. I call and after lots of qus was told they can't resolve it over the phone. Never use them.