Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 03/29/2026 01:20

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (25%)

    Total Blackout (25%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fenton, Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • ethj1502 heather johnson (@ethj1502) reported from Stoke-on-Trent, England

    @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SamNicol13 Samantha Nicol (@SamNicol13) reported

    @tescomobile I have sent a DM outlining my issue.

  • JustWilliamson Will (@JustWilliamson) reported

    @tescomobile For the 2nd time you are emailing a customer's personal information to me (address + credit agreement). How often are you leaking customer data + if it's widespread, maybe @ICOnews should be informed and your systems altered?

  • h02hua jph (@h02hua) reported

    @tescomobile Passing on my feedback would be much appreciated, I can imagine you will receive many more customers with similar issues as 5G continues to roll out, given your current contracts withhold new features and services from existing customers.

  • h02hua jph (@h02hua) reported

    @tescomobile I will be finding an alternative provider at the earliest, and cheapest opportunity. I’ll also be advising my friends, family and colleagues to avoid any long term contract with your network. Pathetically out of touch.

  • jeanpotter007 Jean P (@jeanpotter007) reported

    @tescomobile need some help, I’ve changed mobile phone provider but still being billed you yourselves. I received the PUK number and transferred over a month ago. Can’t access the apps and can’t get through on the phone.

  • h02hua jph (@h02hua) reported

    @tescomobile will only provide you with customer support if you shell out the rest of your contract, or you’re still within your 14 days where you can sack them off. Fantastic customer service before I put pen to paper. Disgusting, fool me once.

  • mrplainwhopper Antony 🆎️🩸 (@mrplainwhopper) reported

    @tescomobile Its a shame you guys don't do a home phone & Broadband service.

  • mustatacci CCIMustata (@mustatacci) reported

    @tescomobile the roaming service it’s down since yesterday afternoon, total blackout, issue reported and a customer service assistant had the cheek to tell me that it is since this morning!!!

  • Lorribaby69 Lorraine Cowlishaw (@Lorribaby69) reported

    @tescomobile Been with Tesco for many years now I have 3 contract phones never once has the payment gone up and I have never had issues with them 👏

  • vickyfully Victoria Stott (@vickyfully) reported

    @tescomobile Hi, I think I've managed to sort it with the help of a very helpful person on your helpline called Mac (or maybe Mark or Max - bad line) and despite DPD's best efforts to make things as difficult as possible. Thanks anyway 👍