Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 11/25/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Internet (22%)

    Internet (22%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fenton, Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone

Community Discussion

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Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • ethj1502 heather johnson (@ethj1502) reported from Stoke-on-Trent, England

    @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • parassassin Rob Adams (@parassassin) reported

    @tescomobile just got my upgrade phone, xs-max to iPhone 12 Pro Max. Great service, great deal, actually saving money and getting more for it, not to mention 6 months of clubcard plus thrown in 👍👍

  • ArranVanDam Arran Murphy (@ArranVanDam) reported

    @tescomobile Absolutely disgusted with you. Wiped my mum’s phone of all her contact numbers and photos whilst trying to fix a problem that you keep failing to fix. We are trying to arrange our fathers funeral and you’ve made things incredibly difficult.

  • cloughabrody cloughabrody (@cloughabrody) reported

    @TescoIrl , @tescomobile , do you actually pay someone to make those terrible TV ads ? surely you can come up something better, awful.

  • SteJoycey10 Stephen Joyce (@SteJoycey10) reported

    @tescomobile Done both using covid to not answer phones is a **** excuse and test replies taking me into app that then tells you to text ! Sick going around in circles

  • hollieesheridan hollie (@hollieesheridan) reported

    Hi @tescomobile I received a letter in the post regarding a new contract, however, I have never set one up with you and am not a customer with yourselves. Is there any way to get in touch with your fraud team? Many Thanks

  • Meganfleet_ Megan Fleet (@Meganfleet_) reported

    Has anyone got any experience with @tescomobile both with their coverage and customer service?

  • wirelessmagic Localhost (@wirelessmagic) reported

    @tescomobile Could someone please check why my pay monthly line is not working? I can receive SMS but cannot receive calls.

  • SteveLowy Steve Lowy (@SteveLowy) reported

    @tescomobile are there issues with the network as can't login into the account and can't call either?

  • niccismum audrey meek (@niccismum) reported

    @tescomobile Have done that!! No one can help I need to talk with a manager

  • wirelessmagic Localhost (@wirelessmagic) reported

    @tescomobile Tried everything, not working. Please check as it says numbers not recognised and I need to make a payment but my payments are up to date. Will send you a PM with my number. Thanks