Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 03/13/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fenton, Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet

Community Discussion

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Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • weswes1983 Wesley Woodward (@weswes1983) reported

    @tescomobile still waiting for that email to sign credit agreement even tho when I try to cancel am told I can as I have signed it. No email no phone even tho was guaranteed that it’s all fine and don’t worry you will get it. Then it’s a delayed delivery from @Apple sky was ok

  • rabbitaway Rabbit Away (@rabbitaway) reported

    @tescomobile help ! I’ve forgotten both my account name and password what is ur phone number

  • Hans_Catz Hans_C (@Hans_Catz) reported

    @tescomobile I have a pac code to keep my number to move over to your network ..

  • MuzzaRobbo Murray Robertson (@MuzzaRobbo) reported

    @tescomobile Hi. I've just been speaking to your tech support about getting a replacement 5G capable sim card. He told me that the phone might stop taking calls until it arrives (up to 2 days). That's useless - is there really no way of replacing the sim without losing service?

  • AndrewDobbin8 Andrew Dobbin (@AndrewDobbin8) reported

    @tescomobile try to get a new contract out with these is so hard every time you refer me to contact you I do and you say my direct debits fail yes but you want to change them and initially want me to pay for two bills in one month to change my dd date

  • mikesinfield Mike Sinfield™ (@mikesinfield) reported

    @tescomobile How long is my network going to be out for? Can't make or receive calls and texts and use data

  • gemmaalyssac Gemzy gem (@gemmaalyssac) reported

    @tescomobile in my area BN23 6NN it says a mast is not working properly so that’s why my phone calls are not working but when did that get reported as my phones been like this for a week or so dropping calls bad signal can’t make calls etc? When was this started being fixed pls?

  • repliestodumdum green (@repliestodumdum) reported

    @PrintNameHere @Olbiastravain @tescomobile I phoned up and was told that DPD are having some issues with Tesco atm. Tuesday, they didn’t have any stock of iPhones. Wednesday was related to DPD not being ready and yesterday, I was shocked and appalled to find there was still an issue.

  • FrozenBadger Frozen Badger (@FrozenBadger) reported

    @O2 bizarre that your cancellations make no retention attempts. 15 years on and off with the network and don’t seem fussed about losing customers at all. @tescomobile what’s the quickest way to pick up a sim!?

  • RossiCumbria MR (@RossiCumbria) reported

    @tescomobile when is the mobile phone service in Keswick, Cumbria due to be back on? It have been well over a week and 5 Tesco customers in our family have had no access to calls, texts, data, banking etc. Please advise and explain.