Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Fenton, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Fenton, England
Latest outage, problems and issue reports in Fenton and nearby locations:
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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arch.bill
(@archbill4) reported
@tescomobile Not any now. Yours worked fine after I reinserted the sim card. Unfortunately my vacation was 2/3 over. Not your fault just bad instructions from my own phone company Verizon wireless.
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Ami Vora
(@amivora6) reported
@tescomobile my husband purchased 2 contracts and returned them within 14 days of period, still he has not received refund. Moreover no one is helping with the issue.
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Ferzana Rana
(@ferzana_rana) reported
@tescomobile raised a complaint through chat where.mamager advised I would be contacted within 48 hours. No response. Tesco mobile have added a loan to my credit file when my contract shows as telecom separately. This is affecting credit file not.
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Chox
(@goldwynbird) reported
@tescomobile had no signal all day here … Postcode PE318DZ …. Lots of other people also without signal … What is the problem please ?
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gary tordoff
(@chinleyman) reported
@tescomobile Her data isn’t working at all, she is in Italy. We need help getting it up and running.
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Lisa English
(@LisaEnglish71) reported
@tescomobile Two weeks later, still no usuable phone and continually fobbed off by the customer service team as to when the issue is likely to be resolved.
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Russell McKernan
(@RussMcKernan) reported
@tescomobile IT IS YOUR PROBLEM NOT MINE ! ARE YOU TESCO MOBILE OR NOT? Customer services is EVERY Tesco employee's responsibilty. As a retired senior customer services manager for British Airways I know a little about this!
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Marketing Jam
(@NetMarketingJam) reported
@JimConnolly @tescomobile @O2 Have the sorted the problem out yet James?
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Peter Wright
(@CorpTravellerPW) reported
@VodafoneUK No issues. I’ll give @tescomobile a call
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Daniel Tidswell
(@TidswellDaniel) reported
@tescomobile have just hung up on my elderly parents. Dreadful customer service!! No help whatsoever. They have being paying for a contract that they have no sim for. 7 weeks and still waiting!!