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Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Fenton, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme.

CityProblem TypeReport Time
Newcastle under Lyme TV 2 months ago
Stoke-on-Trent Internet 2 months ago
Stoke-on-Trent Total Blackout 6 months ago
Stoke-on-Trent TV 9 months ago
Stoke-on-Trent Internet 1 year ago
Stoke-on-Trent Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lyndzcherry
    Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke
    Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • knowingeye
    Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • lainton70
    wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Phoenixx89x
    Robbie (@Phoenixx89x) reported

    Been a loyal @tescomobile customer for many years now and I’m being told that the options for my faulty phone are wait and see if a new one is in stock or cancel my contract? They also don’t phone customers back from the exchange department because A NEW CUSTOMER takes 1/3

  • NoNW10dump
    Stop the waste plant #FBPE (@NoNW10dump) reported

    @tescomobile Hi, I have a PaYG phone which has stopped working. Can you help please?

  • ML7717
    Marie (@ML7717) reported

    @tescomobile my son put a £15 pack on his phone two days ago, and for some reason the pack hasn't gone on properly and it's used it all as credit. Just had to buy another pack. Please help

  • ChellMich
    Rev Michelle Reynolds (@ChellMich) reported

    @tescomobile @ipujilitz Same - can’t log in on website or use app. Tried clearing cookies etc and still not working.

  • Khan25Billy
    Koyes Khan (@Khan25Billy) reported

    @tescomobile Hopeless, ignorant and arrogant.Useless service from every department. That is my summary of Tesco mobile, I will stick to O2 and Vodafone.

  • ChiefScrobbler
    Chief Scrobbler ✝️ (@ChiefScrobbler) reported

    @tescomobile Hi. How do I contact you via Twitter about a complaint / problem with my pay-as-you-go-account? I tried live chat but got cut off & now can't see a live chat option.

  • Ed_Pritch91
    Ed (@Ed_Pritch91) reported

    Just joined @tescomobile left 1 of the big 4 networks to give this a try. Can't see any issues with being powered by @O2 #SupermarketMobile

  • molleeybroc
    MaryGerarda (@molleeybroc) reported

    @tescomobile It said there were no issues, not helpful... there WERE issues, and they were spread out geographically.

  • ChellMich
    Rev Michelle Reynolds (@ChellMich) reported

    @tescomobile Hi, can you tell me when the login will be accessible again please? Currently says “pay monthly login currently unavailable”. App also says try again later. Thanks.

  • JenniKeer
    🌿🌸Jenni Keer🌸🌿 (@JenniKeer) reported

    @tescomobile I've had no phone signal since yesterday. Can not send or receive texts or phone calls. Just me? Or a problem with the network?