Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Fenton, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (26%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Fenton, England
Latest outage, problems and issue reports in Fenton and nearby locations:
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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heather johnson
(@ethj1502) reported
from
Stoke-on-Trent, England
@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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🎄🎄☃️ 12 Daves of Christmas 🏳️🌈 ☃️🎄🎄
(@assortedwaves) reported
@iCrowby @tescomobile Normally the sims are those 3 in 1 jobs where you can push out the plastic to make the sim 3 different sizes, standard >micro > nano. Is there not a bit of plastic still left on the sim otherwise it's a poor show to sell a sim that doesn't fit the phone
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dan
(@dantheman19970) reported
@MrMarkStewart1 @tescomobile @VodafoneUK True they are the worst network ever for customer service
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Stuart McCallum
(@stumac68) reported
@tescomobile how on earth can you leave an 82 year old lady without any means to ring out on her phone.We sorted this out before Xmas and now you're refusing to help as somebody hasn't done their job properly!Disgusting!!!!!!
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cool tumble.
(@cooltumble) reported
@tescomobile Hi. I'm currently out of contract and I have noticed a good deal on a contract on your website. Is there a number a current customer (Tesco SIM) can call to renegotiate contract? Cheers.
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Clare Pym
(@clarepym) reported
@tescomobile Yeah Calls work ok, texts seem to just fail to both send and receive to other networks but work between their phones which are both on Tesco
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Si
(@siavvo) reported
Can't tell you how fuming I am with @Tesco and @tescomobile bought a mollie from them with 6 months clibcard on it. I've never been able to activate it and now they are taking money from me. Whenever I call them they say they'll call back and never do What am I supposed to do now
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Kevin divvyman (900)
(@KDivvyman) reported
from
Borough of Torbay, England
@tescomobile Is there a network problem in Devon . No service since this morning. 😢
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kerem
(@kertek_) reported
@tescomobile ok so I’m trying to bring my number to your network but when I text PORT to 23424 it says reply with the number you want to transfer but when I text 23424 using a non-tesco number it just says “failed to send”
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Kevin divvyman (900)
(@KDivvyman) reported
from
Borough of Torbay, England
@tescomobile Thanks. Just checked and said OK. Restarted both my wife and my phone and ok now. Odd as no signal here, totnes or Ashburton. Thanks for your help
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Lisa Kerr
(@TheLisaKerr) reported
@tescomobile daughter’s PAC for new phone submitted 60 hours ago. Still not activated. Can you help pls?