Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 12/08/2025 22:50

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Santanabytheway youngballer (@Santanabytheway) reported

    @tescomobile Please fix asap. Please note I was around all sides of the London today and still no service. So please don’t send ‘check your area’ network coverage cause that’s BS

  • keithy1988 Keith (@keithy1988) reported

    @tescomobile There is never any issues or work registered but frequently lose signal walking down a street or speeds less than old dial up

  • simon_euro Simon 🇺🇦 #StandWithUkraine #FBPE (@simon_euro) reported

    @sirtonybond @tescomobile I worked for EE when they were Orange. We wouldn’t do anything until everything had been turned off and on again. Had new sims and phones TNA unfortunately. This problem is related to the Caller Line Identification Presentation, it’s a network problem.

  • seanfitzy01 sean fitzpatrick (@seanfitzy01) reported

    @O2 @tescomobile @giffgaff you do realise no one on another network/landline can ring anyone on your 3 networks (basically o2) just each other o2 to o2

  • RonaMac84 Angel (@RonaMac84) reported

    @tescomobile I’ve been waiting for a callback about a new contract since 25th October - called CS 7 times and escalated issue 3 - is no one calling back customers anymore. If you don’t want to call customers back fine but can you provide a deadlock letter so I can go to Ofcom

  • thewaikokid Thewaikokid (@thewaikokid) reported

    Hey @tescomobile👋Contract started 31/10🎃All trick & no treat, still can't use 📱. My online chats, emails, calls & store trip hasn't helped, even emailed CEO @clairefweir, but I've been 👻ed. SOS @OmbudServices Can't wait 8 wks, getting extra charges & can't use phone. Pls RT.

  • the_clev Louise (@the_clev) reported

    @tescomobile When is the pay as you go app on android going yo be fixed? Not able to top up or monitor usuage. Also not able to set up recurring payment says my tesco mobile should start with 08xxxxx thanks for any help

  • 0Pinger Pinger (@0Pinger) reported

    @tescomobile your payasyougo phone app is constantly closing on trying to open it. Tried reinstalling, didn't help

  • Jon_Truscott Jon (@Jon_Truscott) reported

    @LeilaHenry1 Thanks for the info Leila. Sounds like it might have been my number was disconnected - confused by my local mast also being down. I've left TM (after 7 years) but am struggling to get a refund from @tescomobile Headed to Ombudsman now just to recover a modest amount!

  • MichaelWDale Michael Dale (@MichaelWDale) reported

    Hi @tescomobile I'm having trouble with an online order, after entering all my payment details I get a "We couldn't verify your details" message.