Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 03/10/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fenton, Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • ethj1502 heather johnson (@ethj1502) reported from Stoke-on-Trent, England

    @tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tomocfc1955 keith thompson (@tomocfc1955) reported

    @tescomobile The girl I spoke to was totally useless, she was asking such stupid questions, I asked to be transfd to someone with some technical knowledge, she refused. I gave up in the end my 84 year old mum went back to the shop all she had to do was turn it off and on again

  • DaveW_1878 Dave (@DaveW_1878) reported

    @tescomobile @tmutft Only had this phone 6 months - happened for most of that time. Never had issue before

  • Chelsea60039687 Chelsea (@Chelsea60039687) reported

    @tescomobile Nope not yet ? Really disgusted with this network the only has the same issue the other day so are you saying that my signal supply has been cut until the new SIM ia put in 🤔

  • ArthurCrown5 Simon Rowe (@ArthurCrown5) reported

    @tescomobile Just to keep the general grocery buying public informed Tesco are NOT solving the problem.. even though "EVERY LITTLE HELPS" ? Refunds and transfering mobile numbers to a competitor does NOT fall into this category ! 🤢🧐🤠

  • Tedds04 Tedds04 (@Tedds04) reported

    @tescomobile ever since I started the process my number switch to Tesco, I’ve lost all mobile data access and it won’t connect to 3G/4G/5G at all, it just shows the signal bars. Why is this?

  • amiem86 Amie Rose Mackie (@amiem86) reported

    @tescomobile I've tried to set up a contract several times. It gets to the credit check page and says its got a troubleshooting problem. So I've gone with Vodafone.

  • Isthatconorj conor judge. (@Isthatconorj) reported

    @tescomobile How do they know I’m at Tesco mobile customer and how on earth have they got hold of my mobile number?

  • tomocfc1955 keith thompson (@tomocfc1955) reported

    @tescomobile disappointed two fold, she was not told to turn the phone on and off after 24 hours. And your telephone support should have told me to do it which would have saved my Mum 6 6 mile round trip.

  • Daveboy1972 David Green (@Daveboy1972) reported

    @tescomobile well he was the only person there and was not the least bit helpful and rude i could have been anyone

  • TinkHayley Hayley (@TinkHayley) reported

    @tescomobile hi guys! Can I ask why you don’t support visual voicemail?