Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 12/05/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fenton, Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • alickc Alick Cross (@alickc) reported

    @tescomobile Fortunately Ive been put on a rolling monthly contract. Which will be terminated after a month after being with tescomobile for 10 years. Your customer service has really gone very poor

  • MayorofDunloe MAYOR OF DUNLOE 🎖⚒ (@MayorofDunloe) reported

    @tescomobile hi, my mobile data isn't working on on phone. Any problems with the Internet your end?

  • alickc Alick Cross (@alickc) reported

    @tescomobile I was never made aware of this at the time. Why don't you just get the customer to call when they receive the new SIM

  • Hairy_Norman Hairy_Norman (@Hairy_Norman) reported

    @tescomobile have had no signal or data at work for the past 2/3 weeks. Status says mast is down.

  • amivora6 Ami Vora (@amivora6) reported

    @tescomobile Dear team, I have two SIM cards(recently purchased) having data issues. I tried every possible troubleshooting, even contacted your customer support but it's not useful. Please help me with this on urgent basis.

  • powell_peter Peter Powell (@powell_peter) reported

    @tescomobile I never received the E top-up voucher I paid for. This is the problem. I would like to talk to someone without having to wait for an hour on hold if that's possible?

  • MarkEvs16 JustEvs (@MarkEvs16) reported

    @tescomobile wow !! You lot are nothing but a disgrace the way you handle people featured in a BBC programme . Amateur , rude , messing about with people’s lives .. # Avoid this @tescomobile lot @ all costs

  • lily_sausage Scooter 🏴‍☠️🇬🇧🐦🦜 (@lily_sausage) reported

    @tescomobile Your Mobile help site just said the opposite i'm afraid .

  • bethanyluckett Beth Luckett (@bethanyluckett) reported

    @tescomobile There has been an outage in RG22 due to a worker cutting the cable for wifi and data since Wednesday. Some providers are offering free data until this is sorted est fix date 13/06. No wifi for 5 days has caused me to run out of data. Is there anything you can advise?

  • bethanyluckett Beth Luckett (@bethanyluckett) reported

    @tescomobile Hello. I understand I can do this but I was cut off from mobile data for 2 days. O2 have apparently offered 20gb free for the rest of the month due to the problem over 4000 homes are having. Is this something you would consider?