Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Fenton, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (57%)
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Internet (27%)
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Total Blackout (10%)
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E-mail (4%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Fenton, Stoke-on-Trent, England
The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
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Tesco Mobile Issues Reports Near Fenton, England
Latest outage, problems and issue reports in Fenton and nearby locations:
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ministry Of Geeks
(@MinistryOfGeeks) reported
@MoG_Cibion @tescomobile @virginmedia At least they're not asking me to do dumb troubleshooting bullshit that doesn't make sense, and are honest about their unwillingness to help. Haha. To be fair though, Virgin really does have some great deals on phones which I wouldn't have checked out without Tescos incompetence
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Sheena Hunt
(@Engineer4Health) reported
@tescomobile Help! I topped up my phone this morning, got a message saying my Rocket Pack had gone through, and then received one a while later telling me it hasn’t. Can you please tell me what’s going on as the app isn’t very helpful!
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Alan Grange
(@grangeyboy) reported
@tescomobile I, like so many tweet my frustration when there's a problem. On this occasion it was my error but Shaz in customer services was excellent. Promised to call me in 2 weeks when the problem phone was in my possession and did exactly that. Deserves a mention.
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Jess
(@Jess09745223) reported
@tescomobile getting an awful lot of scam calls lately. The numbers ringing are very similar to my own. Do you think your database could have been compromised as I’m not the only Tesco customer dealing with this atm
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ksmith142
(@ksmith142skyco1) reported
@tescomobile absolutely disgusting bought a new phone on the 6th DECEMBER that is not working! iphone11 contacted them and they offered a repair leaving a single mum in the middle of a pandemic with no way to contact anyone as I have no landline! Same on you
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Ericka @Rebalwithacause
(@Ericka31443431) reported
@Tesco The super giant that embraces customer complaints with grace and dignity! @tescomobile I have received a plethora of customer emails praising @Tescoukofficial Keep up the good work!
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Corby-Shirelle Mason
(@CorbyMason1) reported
@tescomobile Hi is tesco down? I’m trying to make calls i have full bars but it keeps saying call failed
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Chris
(@WheresMaBuntin) reported
@tescomobile top class customer service on the web chat. Always on hand to help when in difficulty. Just want to put that out there 👏
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Jennywhitt
(@Jennywhitt2) reported
@tescomobile fab customer service answering the call to say the lines are closed phone back tomorrow!!!
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Dr Rob Thompson
(@R0b1et) reported
@tescomobile, I'm being repeatedly pestered by @peoples_energy calling my phone. When I ask them to remove my number from their list, they hang up. The good news is their numbers are not hidden. How can I get them permanently blocked? (I'd never use a company that cold called).Ta