Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 12/07/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (27%)

    Total Blackout (27%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • joannemen Joanne reilly (@joannemen) reported

    @tescomobile been trying to buy a new sim for 2 days and I keep getting a payment unsuccessful (even though its working for every other website Im using) is there an issue that won't let me buy the sim? Very frustrating

  • simon_euro Simon 🇺🇦 #StandWithUkraine #FBPE (@simon_euro) reported

    @patjamiso049 @mobIndAwards @tescomobile Agreed Tesco mobile are absolutely terrible. My phone hasn’t worked properly since I ported in two months, ago and the tech support are atrocious. However Virgin Mobile deleted my number which was pretty bad.

  • patjamiso049 Pat (@patjamiso049) reported

    @mobIndAwards @tescomobile Rob I have 6mobile on 2 accounts with you. Read the notes on the account Tesco can take no pride in the way they have handled the issues. 07816669232

  • jeb_beatty Jeremy Beatty (@jeb_beatty) reported

    @tescomobile more than a little disappointed that no-one has acknowledged or responded to my letter 20/08 or email 12/09 complaining about poor service and inaccurate billing

  • Teresail60 teresa (@Teresail60) reported

    @Carolyn99565092 @tescomobile Haven't had a service since Friday afternoon

  • Carolyn99565092 Carolyn Robinson (@Carolyn99565092) reported

    @tescomobile what’s happened I haven’t got mobile service

  • Gedk Ged Killen (@Gedk) reported

    @tescomobile I have a serious issue with a new contract. Now on the 4th day of no service and experiencing the worst customer service I’ve ever encountered from your contact centre. Please advise how to escalate.

  • WhatifSu WhatifSuSaved (@WhatifSu) reported

    @tescomobile No. I joined @tescomobile some time ago and recommended you to many because of the ability to reduce your bill by using clubcard vouchers at twice the value. You have now withdrawn that facility and when I spoke to someone at Tesco Mobile about this they were unhelpful and rude

  • SaraSkinner17 Sara Skinner (@SaraSkinner17) reported

    @tescomobile Really??? Your customer services are very poor!!!

  • isemann Rodney Isemann (@isemann) reported

    @tescomobile That's great. Except that's just your regular customer service, not the team 'investigating'. In the meantime should I put my sim card in the bars of soap? Maybe @clairefweir could answer that?