Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 02/08/2026 05:20

February 08: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fenton, Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • nicola678910 Nicola 👩🏼‍🦰 (@nicola678910) reported

    @tescomobile hi can you help please, I can’t make any calls out, my phone is not on aeroplane mode, people can call me but I can’t call out??

  • aliciasangel1 Lady Alicia M (@aliciasangel1) reported

    @tescomobile is there a problem with network please? Can send and receive messages but can’t phone out or accept calls

  • mamamoondxb LMR (@mamamoondxb) reported

    So the solution given to me by @tescomobile is to revisit the online chat and basically repeat what I told them in April and in emails through May #nothanks #tescomobiledealwiththeissue

  • terrie___pru Terrie - Pru (@terrie___pru) reported

    @tescomobile how do I make a formal complaint ?? Visit in shop and three phone calls and still can’t get help with a service im paying for !!! take money monthly but don’t have any customer service skills at all

  • abbeyftmcvey Abbey (@abbeyftmcvey) reported

    @tescomobile I’ve tried and it’s still very slow, it’s saying there’s one problem in my area. I’m paying £40+ for my@contracts for would expect a service that works

  • mamamoondxb LMR (@mamamoondxb) reported

    Still waiting for a response from @tescomobile customer services. Initial enquiry was 15/4/21. Surely customer services aren’t that busy! #poorcustomerservice

  • pamelat48725110 pamela taylor (@pamelat48725110) reported

    @tescomobile visit for a phone end up being infected with god knows what. Your staff don’t wear masks, leave the snotty tissue all over the place, don’t wash hands or sanitise. I work in a Covid Hotspot but felt more at risk in your store. Never again

  • HollyoaksNut 🌻LinsStyles🌻 (@HollyoaksNut) reported

    @tescomobile hi. I have no service on my phone. Trying to send a text but can't. Is there issues today?

  • LegoLas44941816 Socialist Against Lockdowns (SAL) (@LegoLas44941816) reported

    @tescomobile Hi your top up service seems to be down. When will I be able to top up?

  • CampyLouisa Louisa Campy (@CampyLouisa) reported

    Constant problems with @tescomobile safe to say this will be the last contract I have with them!