Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Fenton, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (28%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
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Tesco Mobile Issues Reports Near Fenton, England
Latest outage, problems and issue reports in Fenton and nearby locations:
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Hall
(@SmileyMatthew91) reported
@tescomobile Sadly data doesn’t work at all as my IPhone 8 mini doesn’t even get a 3G signal :-(
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𝗥𝗶𝗰𝗵 𝗣𝗲𝗿𝗸𝘀
(@Richperks) reported
@tescomobile customer support network is a farce. Two months of trying to resolve a problem; have resorted to lodging a formal complaint online (under the heading ‘please ask your question here’)…it’s not a question Tesco! Automation and bots = very unhappy customers! Unreal!
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Jimbooooo
(@seymourjames3) reported
@Pig_Maiden @tescomobile You know me I'm not a stupid person. And dont take things lying down. Tesco have taken money from me and have lied by omittance. Rip off Britain have my email that all I have to say at this stage
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Jimbooooo
(@seymourjames3) reported
@tescomobile @Pig_Maiden The fact is I paid for a service my kids could not use properly because no one at tesco ever informed me that the sim card was restricted or I would have got it unlocked and policed the usage myself also why was it only these 2 cards that were locked and not the adult ones.
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Bryan 🏴
(@bryanmcc74) reported
@tescomobile @O2 No it was good but since out of lockdown it gotten really bad
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Jimbooooo
(@seymourjames3) reported
@Pig_Maiden @tescomobile Have to unblock. You know me kerry no one at any point every told me that and result is I have been paying for data for 18 months now our 2 could not use. Gut in tesco irvine sorted the issue in 15 mins guys on phone had no clue I am looking around for new provider all 4 phones
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Jimbooooo
(@seymourjames3) reported
@tescomobile @Pig_Maiden Sean I don't know about @Pig_Maiden but my issue was with restrictions that tesco put on automaticaly to sim card but there is nothing u can do about it for me tesco did not tell me and i have gone round in circles so I will be leaving no help whatsoever
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Steph Thomas
(@wstephw) reported
@tescomobile Thanks for responding. I very much hope you will issue my sons refund now and not fob me off like the rest of the customer service team.
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Jimbooooo
(@seymourjames3) reported
@tescomobile @Pig_Maiden Before they do ask them to check out the chats I have had it should still be sitting on my file. The issue is just to be clear itwas never explained to me that the sim cards came with parents lock which need to be removed by customer.
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Lady Anna of Lligwy
(@GoodhopeNot) reported
@tescomobile hi locked out of my account whilst trying to remember all details. Can you help