Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 02/02/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Fenton, Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone

Community Discussion

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Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BenWinterburn Ben Winterburn (@BenWinterburn) reported from Askham Richard, England

    @tescomobile I look forward to receiving a full explanation of how this has happened and hopefully a resolution to keep the sane number as requested.

  • BenWinterburn Ben Winterburn (@BenWinterburn) reported from Leeds, England

    @tescomobile I have recently upgraded my sim only contract. I asked to keep the same number and was ensured this would happen. Instead my old number has been disconnected which is the complete opposite of what I asked for. This has been terrible service. Please get in touch.

  • CarlMalkin6 Carl Malkin 💙 (@CarlMalkin6) reported

    @tescomobile I have been trying without success to update my bank information for payments for a week. The problem is the shady company you use to process payments "Mi-Pay Ltd" who can't even spell in English. They don't wish to be contacted directly as their email box is "full".

  • davegrainger gravedanger (@davegrainger) reported

    @tescomobile Don’t promise to callback a customer on four consecutive days and never actually do it. That’s not what promise means.

  • itstreacle Treacle (@itstreacle) reported

    @tescomobile trying to sort grandmother in-laws phone. 2 representatives have put the phone down on is instead of actually sorting the problem. Absolutely shocking.

  • IainMacCallum2 Iain MacCallum (@IainMacCallum2) reported

    Anyone know if there are any problems with @tescomobile ? Have not been able to make or receive calls for a couple of days.

  • jl_yorkuk John Lindley (@jl_yorkuk) reported

    @tescomobile I'm wondering what the escalation procedures are when porting an old phone number to a new SIM in a new phone fails THREE times (once in store and twice via phone calls to Customer Care)?

  • Purps3631 Kelly Smith (@Purps3631) reported

    @tescomobile i have recently changed to you from virginmobile as their signal was a disgrace, i however now cannot send sms/mms messages, i can voice call no problem, i tried to get the setting sent to me via the link on the website but this does not work, can these be sent by u?

  • CarlMalkin6 Carl Malkin 💙 (@CarlMalkin6) reported

    @tescomobile There is no point in more DMs. I have communicated with 5 chat people in India, your Twitter team for 5 hours, called on the phone and been into a store. The problem is Mi-Pay Ltd. You need to change to a reputable company.

  • Elphaba_Rain Gemma (@Elphaba_Rain) reported

    Three days without phone signal and still paying for a full service 🙄 Full service might not even be resumed until 10pm on April 5th!! Seems completely unfair to be paying for a service I simply cannot use for what could be a total of 10days! @tescomobile