Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 01/26/2026 03:45

January 26: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Fenton, Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AllanMcLaughlin Allan McLaughlin (@AllanMcLaughlin) reported

    @tescomobile I want to speak to a human being, TODAY!!! 5 weeks on and still waiting on 1 of my numbers being ported over. I'm sick and tired of the lack of communication from your company. You have NO Answers, No Customer service team. The worst customer service!

  • ElectraWithaC florence welch supremacy (@ElectraWithaC) reported

    @tescomobile hey guys i’ve had zero data all day - can you check if something is down in my area?

  • busydawn Dawn Knight (@busydawn) reported

    If you are with @tescomobile and want to take your phone abroad - abandon hope of service. You won’t get it and help via Twitter is very limited. After 20 years with Tesco now looking at other providers

  • Petiepie71 Peter Crosbie (@Petiepie71) reported

    @tescomobile Hi, recently swapped from EE to Tesco mobile but I am not receiving any text messages that are sent to me. Help

  • isAaryav aaryav (@isAaryav) reported

    @CodeRainster @tescomobile Omg i just remembered Tesco. That used to be my favourite store when i was a kid...too bad i left the uk in 2018 to go to India. But hearing the word Tesco after so many years really hit me with nostalgia

  • Jillian25458929 Jillian Bartlett (@Jillian25458929) reported

    @tescomobile 😭🤬😭🤬 My mom suddenly died 18 days ago & I have had NO SIGNAL indoors for the whole period. I cannot make or receive calls at a time when I am so desperate to do so. I am sick of being fobbed off by staff on live chats. please help 🙏 🙏🙏

  • BenjaminHaywa15 Benjamin Hayward (@BenjaminHaywa15) reported

    @tescomobile hi is the online upgrade shop not working uve tried app and website and just goes blank when i try? Would like to use family perks also

  • Petiepie71 Peter Crosbie (@Petiepie71) reported

    @tescomobile hi recently switched from EE to Tesco mobile and am not receiving text messages on my new phone, they keep going to the old phone. Help

  • ElectraWithaC florence welch supremacy (@ElectraWithaC) reported

    @tescomobile Hi Chris, it just says signal and data may be busier in this area but nothing about an actual problem affecting my area. I’m unsure why I’ve got no signal and no data at all, my friend on Tesco has data and signal

  • BadBatchYNWA BadBatchYNWA (@BadBatchYNWA) reported

    @EE That’s garbage! Since I took out my contract in July 2021 my monthly bill will have increased by 25% come April! Great way to alienate customers! I can get a sim only deal with @tescomobile for £14 a month for unlimited data, texts & calls! I wonder why I would stay with EE? 🤔