Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 03/01/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Fenton, Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Ian_H_007 Ian Houghton (@Ian_H_007) reported

    @Tesco @tescomobile Hi. Upgraded one of my mobiles and was given six months free Clubcard Plus and told the allocated mobile would get double data. Joined OK but still no double data after 2-3 weeks!! Help please 🙏🏻

  • tomcandrews1 Tom Andrews🇬🇧❤️💙🌲🌳🌿 (@tomcandrews1) reported

    @tescomobile Hi, I recently upgraded my phone and I have not received my email to sign up for Tesco Clubcard Plus, could you help me with this please?

  • jackie_jury Jackie 💙🐇🌼🌻 (@jackie_jury) reported

    @tescomobile I don't receive text messages but have been receiving emails about new phones but still in contract so I unsubscribed as been with TM for years now and never got emails beforehand

  • AndrewCornwall5 Andrew C.🔶3.5%🇪🇺 #MakeVotesMatter🕷️ (@AndrewCornwall5) reported

    @weedvgreed123 @DeborahMeaden Thx for tweeting this. Can't access, it's tripped stupid @tescomobile age restriction controls. I'll wait and read it at work. Not seen it reported in beekeeping media.

  • LukeSuddens Luke Suddens (@LukeSuddens) reported

    @tescomobile 305 working days? I do hope it does take that long! 5 days is tomorrow. If it isn't here tomorrow, I'll be back on for support and escalation.

  • jackie_jury Jackie 💙🐇🌼🌻 (@jackie_jury) reported

    @tescomobile I know this but the update appeared two days ago. The message about accepting terms and conditions appeared on my phone overnight never seen it before and it disappeared.

  • Lalyo79 Kam (@Lalyo79) reported

    @tescomobile @BBCWatchdog Absolutely disgusted by the lack of help from Tesco Mobile. Unwilling to help. Paying for a service which I’m not getting #tescomobile #Disgraceful #whodoicomplainto

  • ACCMummy Sally Collett (@ACCMummy) reported

    @tescomobile I cannot be without a phone, and the insurance i took out, which would have provided me with a replacement phone, cannot be used as, rightly so, they are saying it is a warranty issue.

  • ACCMummy Sally Collett (@ACCMummy) reported

    @tescomobile I'll be raising a complaint, i do not expect a month old phone to need repairing and the guide on your website says you'll expect it to take 7-10 days so id be without a phone for couple of weeks!!!

  • Chris_Turner__ Chris Turner (@Chris_Turner__) reported

    @tescomobile Are there any problem with data in the Colchester area? I've not had any data access in the past 2 days