Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Fenton, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (51%)
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Internet (28%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Fenton, England
Latest outage, problems and issue reports in Fenton and nearby locations:
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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heather johnson
(@ethj1502) reported
from
Stoke-on-Trent, England
@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Kid Cookster
(@kidcookster) reported
@tescomobile If you were there to listen, it wouldn’t take 4 months to get an old lady’s money back, which you have now agreed to do in vouchers, having promised 3 times a cheque was in the post…your not there to help, all about grabbing old ladies money, and lying. Let’s revisit this soon🤔
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Faye
(@fayewhittaker) reported
@tescomobile can someone help my internet isn’t working only on wifi? Plenty of data left?
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Kid Cookster
(@kidcookster) reported
@tescomobile They are holding onto an old lady’s money, and refusing to give it back to her. Having sent a letter, they are refusing to accept the details of the account today - the same details were given last week? Unbelievably disgusting service. @Tesco robbing old ladies
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v
(@virrals) reported
been waiting a whole week for one specific phone call and of course it never comes through and i miss it because my house is a @tescomobile deadzone!! cool cool.
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Steve Lewis
(@SteveinReading) reported
@tescomobile I do block no.s but they use different ones every time. I've tried the Truecaller app but it's no different to blocking in the phone. My landline has a TrueCall unit which stops every unwanted call. Mobiles need similar. Changing my no wouldn't help as they must use random ones.
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AnilDagar
(@Dag44159) reported
@tescomobile what is your complaints procedure. The online links don’t work. What a shabby service. No transparency
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Vanessa.A.21
(@VanessaA216) reported
@tescomobile is the network down? My phone has no signal and keeps saying "not registered on network" when I try to make a call. I have removed the sim card and put it back into the device but it's still not working
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0-Infinity
(@PepperQ13) reported
@tescomobile customer service appalling, rude. As if you are doing us a favour. Tesco you should be ashamed. You can’t even be bothered to contact us back.
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Rebecca Goldsmith
(@MolemummyGold) reported
@JamesTitcombe @tescomobile Should be with EE, excellent service and calls before and after delivery
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Karthik Botla
(@botla_karthik) reported
@tescomobile I was really disappointed with the experience I had. Even though I had all the documents even didnt care to see them, I really Lost interest to buy a mobile with Tesco. Sorry tesco you lost a customer because of your staff behaviour.