Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Fenton, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (49%)
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Internet (28%)
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Total Blackout (19%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Community Discussion
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Tesco Mobile Issues Reports Near Fenton, England
Latest outage, problems and issue reports in Fenton and nearby locations:
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!
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heather johnson
(@ethj1502) reported
from
Stoke-on-Trent, England
@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on
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wendy lainton
(@lainton70) reported
from
Tean, England
@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy
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Tony Weston
(@knowingeye) reported
from
Alsager, England
@MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.
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Dj Rudeboy
(@RudeBoyStoke) reported
from
Stoke-on-Trent, England
How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews
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Lyndsey cherry
(@lyndzcherry) reported
from
Stoke-on-Trent, England
@tescomobile your customer service is shocking! I will be finding another provider now!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Alick Cross
(@alickc) reported
@tescomobile why do you disconnect a live sim before I have received my replacement sim Pretty poor
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rob burr
(@bob316uk) reported
@tescomobile I'm also angry that I spoken to somebody in your team they were refused me to have my card removed you are a Kent's tool or by keeping personal details of bank records and staff and where the customer asked him or her to remove the card from the site they should be able to do so
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rob burr
(@bob316uk) reported
@tescomobile It feels like I like to tell Tesco's where to shove it because they're not listen to me at all and then not doing their job properly like to sit me on the phone and talk talk talk I can't get the words in edgeways and I'm fed up with your customer services
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Kev
(@bighatdino) reported
@tescomobile I’m having problems with my SIM, it won’t pick up any service. Is there a way I can request a new SIM without a mobile connection?
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Curvy and Beautiful
(@Curves_4_Ever) reported
@tescomobile I can't get my apps to work properly whilst I'm in the US. What's the problem?
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Darrel Hofland
(@DarrelHofland) reported
@tescomobile please can you confirm / or how can I see - if my monthly bill is being added to my @Tesco #clubcard points? that was one of the reasons I joined your network. to earn points through my mobile contract. ?
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Charlotte
(@Lotteburch) reported
@tescomobile Please would somebody be able to help me regarding international calls ?
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rob burr
(@bob316uk) reported
@tescomobile I'm still angry about them taking money out my account they haven't sorted out this problem about my my account details had a change the dates on my thing that's what screwed me around plus they should know me the money back for the next month bill
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Le Shuffle Truffle
(@shuffletruffle9) reported
@tescomobile I'd be surprised if your queue went back to yesterday. Thanks but I'm not new to mobile phones. Will you be sending me another phone to try it in? Vodafone SIM worked fine in this phone. Changed to Tesco and signal is naff. I don't think it's my phone all of a sudden, do you?
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Cathy
(@Cathy08985267) reported
@tescomobile @WhichUK I’ve been waiting over 2 weeks for a replacement SIM to be sent to me...award winning service🤥😫😤 Ended up going into store today to try to get it sorted. I may get back ‘on’ by 6pm tomorrow. Appalling service😡