Tesco Mobile

Tesco Mobile Outage Report in Fenton, Stoke-on-Trent, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Fenton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Fenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Fenton, Stoke-on-Trent, England 01/25/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Fenton, Stoke-on-Trent, England

The most recent Tesco Mobile outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Fenton, England

Latest outage, problems and issue reports in Fenton and nearby locations:

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

  • lainton70 wendy lainton (@lainton70) reported from Tean, England

    @tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

  • knowingeye Tony Weston (@knowingeye) reported from Alsager, England

    @MobileNewsMag Shockingly bad service from @tescomobile Nearly four hours on hold FB contact page, nothing. On hold to call centre for over an hour, nothing. Strange difficult times for many no doubt but such delays are plainly ridiculous.

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    @Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

  • lyndzcherry Lyndsey cherry (@lyndzcherry) reported from Stoke-on-Trent, England

    @tescomobile your customer service is shocking! I will be finding another provider now!

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

  • RudeBoyStoke Dj Rudeboy (@RudeBoyStoke) reported from Stoke-on-Trent, England

    Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • andygell Andy Gell (@andygell) reported

    If I enter into a new 24m SIM only contract @tescomobile can you remove the included EU roaming during that contract period whilst still hold me to the contract term? Simple question your online help are completely unable to answer.

  • rayretson raymond (@rayretson) reported from Wool, England

    @tescomobile is there problems with the network at present? No signal and it's not just me? #Tesco

  • N4Y_54Y3R York_ish (@N4Y_54Y3R) reported

    I was with @tescomobile for years and had no issues at all, I swapped to @sky mobile last year because I got a great deal, and thus far it has been crap, its up down or dead, those are the options.

  • chodwobbler Kimbo 💙 (@chodwobbler) reported

    @tescomobile good Lord Tesco mobile, been trying all night to sign up for a sim card contract but you " seem to be having a technical problem" one more try in the morning, if no go, I'll try somewhere else.

  • barrygr59469768 Truth Hurts (@barrygr59469768) reported

    @tescomobile Ive just bought a new phone Alcatel1 was supposed to come with £10 credit but there is none ?? I can receive texts from others but no calls (is that because no credit) I tried to ring customer care but says *mobile network not available* please help

  • becca_rlw94 Becca (@becca_rlw94) reported

    @tescomobile Anything to help? This issue has been going on a week now to get a number transferred across, last night I got told to go and drive to my nearest phone mast to try and get signal. I feel like this issue has been past from person to person and still no further forward!

  • DennFett Denn Fett (@DennFett) reported

    @tescomobile It maybe my phone but my son is having the same issues. I'll pop into my local store & see what they say. Cheers for responding, appreciated.

  • mike_mjmcc mikeymackmikeface (@mike_mjmcc) reported

    3 weekends on the run trying to sort a @tescomobile bill out, hang up give un-contatable numbers , useless !!!

  • MarkONe43228923 Mark O'Neill (@MarkONe43228923) reported

    @tescomobile I’m a mobile engineer and have been all over London. Not once have I picked up 5G. If I’d known this I would never have signed up with TM. My handset is capable and 5G is selected.

  • becca_rlw94 Becca (@becca_rlw94) reported

    @tescomobile WORST customer service in the world! What an absolute joke.