Tesco Mobile

Tesco Mobile Outage Report in Dorking, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Dorking, Surrey, England 12/04/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Epsom, Surbiton and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomEpsom Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomSurbiton Phone
United KingdomCroydon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lou_brookes Lou Brookes 💙 (@lou_brookes) reported

    @tescomobile have to say you have fantastic customer service. Messaged one staff member early this morning and then chatted to two more. They helped save my daughter’s birthday as I’d clicked on the wrong colour phone for her upgrade and didn’t realise until it came yesterday 😬

  • dudders78 Ben Duddington 7⃣8⃣ (@dudders78) reported

    @tescomobile any updates regarding visual voicemail on iPhone! Feature for over 10 years. The O2 network had the feature and even Sky mobile using the 02 network also have it! It’s becoming quite frustrating that something so simple can be left out for us!

  • jenguw jamg-w (@jenguw) reported

    @tescomobile Hello can anyone tell me when so will get Tesco internet back, this is the second day and the status checker just says that there’s a problem with the mast but there’s no update as to when it’ll be back, I am in the Beckenham/Croydon area

  • lawry_kevin KDL (@lawry_kevin) reported

    @tescomobile @WhichUK Not happy with your service.been a customer for over 15 years got all my family on it as well recently my mother passed away had to travel 200 miles to Wales to sort out³ sad

  • Pig_Maiden Kerry Canning (@Pig_Maiden) reported

    @tescomobile @danbrusca Liz, after being told by customer services I could leave Tesco w/o penalty due to issues that TESCO ACCEPTS ARE THEIR FAULT, I now have an early termination fee of almost £300! This despite being told I will owe nothing. No help again on phone today. WHO IS GOING TO RESOLVE THIS?

  • theboydonald Theboydonald (@theboydonald) reported

    @tescomobile @WhichUK Bet it wasn’t by anybody with no mobile data for the last month! Ongoing issue with PAC codes. Still billed me though, so no skin off @tescomobile nose eh?

  • jenguw jamg-w (@jenguw) reported

    @tescomobile Hello this is the 4th day I’ve had no data on my phone, the status checker still says that there is a problem with a mast (Beckenham/Croydon area) please can you tell me when it will be back?

  • martin_slimm martin slimm (@martin_slimm) reported

    @tescomobile @Seagullshit1 Join Tesco mobile 3 weeks ago.ive never been able to use my mobile data. Apparently they is a fault. I'm paying sky mobile £5 a month so I can use the internet while out

  • MrJamieW Jamie W (@MrJamieW) reported

    Totally fed up w/ @tescomobile’s v poor customer service. They refuse to liaise with @quidco. After spending much time, @tescomobile have failed to investigate a compliant. I have lost out on cashback on despite being with them both for ages.

  • JonnyBWoode JonnyBWoode (@JonnyBWoode) reported

    AND I need help from you @tescomobile. My Google Messages STILL won't activate. I've tried all the online steps and sent a deactivation request to @Google (but haven't heard anything). How do I get this fixed?