Tesco Mobile

Tesco Mobile Outage Report in Dorking, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Dorking, Surrey, England 02/08/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Epsom, London and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomEpsom Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AmiBrundle Cosplays Empress (Ami) (@AmiBrundle) reported

    @tescomobile Definitely did. Over a decade of being with Tesco mobile and we are offered basically £10 for being lied to, pushed around to phone DPD because in your own agent said they wouldn’t help us. Truly phenomenal customer service

  • Scarfie1 Scarfie 😷Get your💉💉+💉 😷2m🙏 (@Scarfie1) reported

    @abzpaul @VodafoneUK I use @tescomobile never had any trouble👍

  • iangismo1986 Ian Jones (@iangismo1986) reported

    @tescomobile Any plans on gaining usage for esim compatability soon? Considering you use O2's bandwidth and they support already.

  • DeepakS87351788 Deepak Singh (@DeepakS87351788) reported

    @tescomobileire Hi there! I am in a catch 22 situation. I have an old Nokia 100 phone PAYG. Only Tescomobile can provide network unlock code. I have contacted your CC team via email and I am unable to verify identity. I’ve provided enough details but still no positive response.

  • Sarahsimmons4 Sarah Simmons 💙 (@Sarahsimmons4) reported

    @tescomobile hello, a lovely friend of mine tried to order a mobile from you but was told it was out of stock. They ordered elsewhere, it randomly turned up and they're getting nowhere with Customer Service to return it. Please can you advise who can sort this out?

  • amelia_grace98 Amelia 🌼 (@amelia_grace98) reported

    @tescomobile is quite honestly the worst service provider going

  • itsreadingright John Smith (@itsreadingright) reported

    @tescomobile This request was made on 30/12/21. Was then told this would happen by 1715hrs last night and as of now the phone is still not working. What can I say? Paying a direct debit for no service.....

  • DarrenSummers17 Darren Summers (@DarrenSummers17) reported

    @tescomobile I will send a PM, but what happens to the new SIM if/when I receive it? The customer services operatives I spoke to said it's not possible to use my old SIM once the new one is sent in the post? It means I still have an usuasable new phone.

  • kazzylp1980 karen (@kazzylp1980) reported

    @tescomobile @tescomobile I’ll need need you to help me pay the mortgage - @timparrett

  • beth_sarah89 beth sarah (@beth_sarah89) reported

    @tescomobile You also supply my phone. The WiFi works on my husbands phone and TV and laptop but is now cutting out on my 3 month old phone meaning I can't work. It's definitely an issue with my phone or connection. Thee is work being done nearby on 02 lines.