Tesco Mobile outages and service status in Dorking, England

Problems in the last 24 hours in Dorking, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Dorking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

• 
  dblckmn (@dblckmn) reported 11 minutes ago from Gatwick, England

  @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

• 
  Luke Franklin🌹 (@laf713) reported 35 minutes ago from Guildford, England

  @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

• 
  welshbird1971 (@welshbird1971) reported 36 minutes ago from Horsham, England

  @tescomobile what is your customer service telephone number please? It's not clear to me on your website

• 
  Luke Franklin🌹 (@laf713) reported 45 minutes ago from Guildford, England

  @tescomobile why is the internet so slow at Guildford train station??

• 
  welshbird1971 (@welshbird1971) reported 58 minutes ago from Horsham, England

  @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob McPhee (@Rob_McPhee_UK) reported 4 minutes ago

  @DaveKendallPho1 @Trebornotrub @tescomobile O2 is the answer to your question. I was with them but changed to Lebara who piggyback onto Vodafone. The signal is so much better. Text messages come through straight away. Sometimes I would have to wait for up to an hour with O2. I also pay about 70% less.

• 
  Gracie🐦 (@mydogisafreak) reported 4 minutes ago

  Good morning all xx I have a final assessment at the pulmonary hospital this afternoon. I hope they haven't texted me to cancel because I won't get a bloody text due to no longer having a working phone Thanks @tescomobile !

• 
  Emma Lockhart (@EmmaLockha51775) reported 5 minutes ago

  @tescomobile worst sales service ever. Tried to take out a contract after my order failed. Only had to pay the 19.99 1st payment apparently they can't take payments from Monzo I asked if it could be taken off or added to my first bill but she said no!!! Attitude was horrible too

• 
  Random Jottings of Gildersleeve (@gildy61) reported 6 minutes ago

  @BarbaraSutton15 @tescomobile they sold me one for £6. All is well. But I am thinking of switching to another new phone. Same terms and conditions. Also when/if I do I will get a upgraded model and it will contain a new battery. Good luck with your complaint.

• 
  Dave Kendall (@DaveKendallPho1) reported 7 minutes ago

  After 3 yrs with @tescomobile I left due to my BT package inc mobile with landline. Last yr returned to @tescomobile and can’t believe that coverage and signal strength is now less than it was 3 yrs ago. Surely it should be the same or better?

• 
  Andrew Perry (@LeonTransaxle) reported 7 minutes ago

  @HeldinEU @bean0509 @tescomobile Voxi works for me, and I can tweet **** like this without it counting in my data allowance.

• 
  Emma Lockhart (@EmmaLockha51775) reported 8 minutes ago

  @tescomobile I've never met a sales agent less interested in my life. I've just tried to take out a mobile and the order failed online. I called customer to make the 1

• 
  K Jones (@Homer_EFG) reported 9 minutes ago

  @DaveKendallPho1 @tescomobile They turned the 3G signal off which I know has caused me to lose signal in one area I used to have it.

• 
  TheRealMacSween (@Dougie05957548) reported 10 minutes ago

  @tescomobile I’d love to, if private messaging was activated on the Tescomobile X account. The guy in your call centre said he would call me at 3pm. Still waiting. Totally crap. Going back to O2.

• 
  Fizen (@fizenapp) reported 10 minutes ago

  @RobertJudd4 @tescomobile Border cells drift is common near coasts, a local eSIM with a fixed network avoids the surprise charges entirely. Glad Tesco credited you.