Tesco Mobile

Tesco Mobile Outage Report in Dorking, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Dorking, Surrey, England 01/23/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dorking, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Croydon, Sutton, Epsom and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • vivamartine Martine Walters (@vivamartine) reported

    @tescomobile after hanging on listening to boring music for 20 mins your customer service is awful I would steer clear of this company I will definitely take my new contract elsewhere I only wanted to upgrade

  • emmbeco Emma C (@emmbeco) reported

    @tescomobile How can I speak to a human being pls? My son needs more data but as he is not a/c holder he can't do it. App, auto phone system and website are not recognising me as a/c holder. Help!

  • AndrewJBen1988 Andrew Bennett (@AndrewJBen1988) reported

    @tescomobile you are a joke, your customer service is crap and i am not paying you another penny until a manager contacts me and resolves this instead of dealing with incompetent idiots that have no clue

  • HashDin Hashim (He/Him) (@HashDin) reported

    @tescomobile Hello! I did yes and I got a reply saying I'll hear back in 24 hours. I decided to do it again and got a reply this morning with a moving date. Thanks for the help.

  • PaulSantiniUK Paul Santini (@PaulSantiniUK) reported

    @tescomobile do you have network issues at the moment I can’t connect to anything

  • JacquiMorganF1 Jacqui Morgan (@JacquiMorganF1) reported

    @tescomobile truly awful service today ordering a replacement SIM. Call handler put me on hold 4 times, asked for my last name then uesd it twice as if it were my first name, then went to process order for SIM without checking which number on the account (there's 3) 1/2

  • sue_perkins Sue Perkins (@sue_perkins) reported

    @tescomobile Hi yes it is...we didn't want to turn that service off but a factory reset fixed the problem so now texts and chat are coming through from the right phone no. Thanks for your help.

  • watton2_karen Karen Watton (@watton2_karen) reported

    Lol! Just been called delusional by @tescomobile customer care team. Lovely, will trot off to listen to the little voices who are in charge.

  • itsanwen Anwen (@itsanwen) reported

    @Tesco @tescomobile hello I ordered a pay as you go phone and need to cancel/ amend my order to include the top up voucher but I am unable to do that online and have been on the phone passed from department to department for 25 minutes. Can someone help me with this?

  • SaidNeverJoin I Said I'd Never Join! (@SaidNeverJoin) reported

    @tescomobile Hi Maria, no it hasn't been resolved.. i still can't login or go through the password reset process as it just keeps saying 'Your account has been locked. Please call and we'll be happy to help.' I've tried clearing cookies and cache on both Chrome and Firefox and still nothing!