Tesco Mobile

Tesco Mobile Outage Report in Dorking, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Dorking, Surrey, England 02/05/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: Epsom, London, Croydon and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomEpsom Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KKeenj717 James K (@KKeenj717) reported

    @tescomobile Hi. We are on day 10 of having no signal. Since June we have had 19 such notifications from 02 - service is lost for several days. Your customer services say they’re not responsible. How can you resolve this?

  • mrsverypicky Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️‍🌈🕊️🕷️ (@mrsverypicky) reported

    When your phone decides to give up the ghost, 4 mths ahead of being able to upgrade. (Occasional intermittent issues, nothing major.) Unplanned trip to @tescomobile to fork out for early upgrade. Except major issues due to not remembering all passwords. OH now trying to sort out.

  • GAMERTAGVR 𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported

    @tescomobile It would be nice to ring your customer care team and speak to someone who knows more about your services and products than I do. Today I was asked to turn the phone on and off again which I was speaking from while they remained on the line

  • JMSLuck1995 Josh Luck (@JMSLuck1995) reported

    @tescomobile Tesco Mobile seems great since I joined but it takes far too long to speak to someone at customer service, Live Chat is great via the App but wish it was easier to actually speak to someone #TescoMobile

  • LyliaRose ✨ Victoria ✨ UK Blogger ✨ (@LyliaRose) reported

    @tescomobile I topped up my daughter’s PAYG and bought her a rocket pack for £10. Now the 4G internet won’t work. Tesco Mobile app says ‘sorry there’s a technical hitch’ and I can’t access it. I tried calling 4455 and it won’t recognise I’m pressing 3 for help. Can you help?

  • StuartW45453404 Stuart Watson (@StuartW45453404) reported

    @tescomobile To be honest the service in the ayr store is top class would never go anywhere else it's that good got my phone and the wife and kids phone contracts there the staff is a credit to Tesco's 👏👏

  • Emperor_juk1234 Caledonian Man (@Emperor_juk1234) reported

    .@tescomobile You guys need to introduce a built in function or app that allows women to call 999/ police to request support at their location instantly... specifically if they are beingnarrested. It sends confirmation a female needs female assistance.

  • TonyInga Tony Inga (@TonyInga) reported

    @tescomobile I’ve tried to upgrade on two separate occasions and each time have given up in frustration. I have started the search for a new provider as a result of this. This is no way to treat an loyal customer of many years.

  • filynch Fiona Lynch (@filynch) reported

    @tescomobile 48 hours without network coverage! Have had assurances twice from customer services that my number would be transferred to my new contract and still nothing. Can't get through to your live chat now either. Really really disappointed with your service!!

  • ont_stoop TheDarkenedDoorstep💙 (@ont_stoop) reported

    @tescomobile I needed to reset my apps to their factory settings to resolve problems with my settings. An unfortunate side effect of doing this was wiping out my PAYG balance which is more than annoying so can you possibly restore my balance.