Tesco Mobile

Tesco Mobile Outage Report in Dorking, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Dorking, Surrey, England 02/18/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Croydon, Chertsey and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomCroydon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomChertsey Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Ian_H_007 Ian Houghton (@Ian_H_007) reported

    @tescomobile Can you help pls? Recently upgraded one of my SIM contracts and received a code to double up the data on it using Clubcard Plus. Had trouble using code & it didn’t upgrade and now says code used so I’m stuck!! #Help 🙏🏻

  • Hathor32563459 Hathor (@Hathor32563459) reported

    @tescomobile Tesco Mobile, a communication network that cannot be bothered to read emails, or communicate by telephone. Disgusting.

  • DaleMeachen Dale Meachen (@DaleMeachen) reported

    @tescomobile hey, I tried topping up my son's phone earlier today and both times it said there had been an error. Turns out my son told me the wrong number. Checked bank and both payments are pending, can you please help?

  • mudlarklives Clay Harris 🇪🇺 (@mudlarklives) reported

    Standing in middle of the road outside the house trying in vain to get a mobile signal. Motorcycle courier stops and asks "can *you* get any service?" No, it's not you, and it's not me. The Wiltshire Banana isn't dead; it's just moved to #Charlton. @tescomobile shambles via @O2

  • mudlarklives Clay Harris 🇪🇺 (@mudlarklives) reported

    @tescomobile Thank you. I'll try that. The problem of patchy to non-existent service has been going on for at least a month. Also, anecdotally, with O2* elsewhere in inner SE London. *I'm aware that it's an O2 issue.

  • MissD_xx Danielle Withers (@MissD_xx) reported

    Anyone thinking of joining @tescomobile don’t bother when you have a problem and need there support it’s like speaking to a robot 🙄

  • AimeeClaireee Aimée Claire (@AimeeClaireee) reported

    @peteb976 @tescomobile forreal and they even apologise in a 'sorry you feel this way' which is the worst most passive aggressive way to apologise too. Such an icky marketing strategy D:

  • Ian_H_007 Ian Houghton (@Ian_H_007) reported

    @tescomobile I think that’s the issue. I have a Clubcard account but can’t make it up to the free six months Clubcard Plus

  • closed386 closed386 (@closed386) reported

    @tescomobile hi was told if a contract is cancelled within 14 days this closes down the account, but what about other people's ongoing contracts within this account

  • RosaMazzitelli Rosa Mazzitelli (@RosaMazzitelli) reported

    @tescomobile Tescomobile has SUCH a bad rap I'm shocked anyone would bother with you! Thank goodness I've never been a part of it but I know a few who have & thankfully gotten away & moved on!