Tesco Mobile

Tesco Mobile Outage Report in Dorking, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Dorking, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Dorking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Dorking, Surrey, England 12/29/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dorking, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Croydon, Sutton, Epsom and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomSutton Phone
United KingdomLondon Phone
United KingdomEpsom Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

  • dblckmn dblckmn (@dblckmn) reported from Gatwick, England

    @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Alba68Saor SaorAlba68 (@Alba68Saor) reported

    @tescomobile As soon as my contract is up I will be going elsewhere. I have had more issues with Tesco Movile in a few months than I ever had with over 20 years of owning a mobile phone. The #poorcustomerservice is just the icing on the cake as far as I'm concerned. Poor coverage also.

  • LuSchmoo Lu (@LuSchmoo) reported

    @tescomobile i’ve contacted Apple’s chat support who suggested to contact my network provider as it’s only affecting the phone number. Thank you. Can you check the account and see if my phone can definitely send SMS messages?

  • steve_stewartuk steve stewart (@steve_stewartuk) reported

    @tescomobile Appalling customer service my wife and daughters phones haven’t been working for a week now and can’t get through on the phone number 😡😡😡

  • ram64646464 rami (@ram64646464) reported

    @tescomobile Hi, I keep getting an error when trying to top up on the app for a week straight now. Not an issue with my card or funds, can i get some help

  • weirside2000 David Sink (@weirside2000) reported

    @tescomobile Hi Rob thanks for getting back to me, I have to say though your response is very disappointing. How long does it take your tech guys to rectify problems? This has been going on since the beginning of February!!

  • AmyJ21xo Amy Hatton-McCarten (@AmyJ21xo) reported

    @tescomobile I can see a few others have had the same issue.. my messages work for everything else

  • CarlMalkin6 Carl Malkin 💙 (@CarlMalkin6) reported

    So @tescomobile it's got to the point where I have to manually top up my account then use the app to buy a bundle. It was so much easier when it was deducted automatically from my bank, before Mi-Pay Ltd screwed it up. 4 years without a problem, now it's time to leave.

  • JoMamajojo Jo (@JoMamajojo) reported

    @tescomobile Hi, hope you can help...My phone stopped sending and received texts/ calls and using mobile data last week. Took my phone instore - they said it was likely the sim. After doing some online chat with you they said my number would be swapped to a new sim. Followed

  • Phoenix83539415 Phoenix (@Phoenix83539415) reported

    @tescomobile I checked my privacy settings and my app is fully updated. I have no problems whatsoever sending DMs to anyone else, so clearly a problem your end

  • buzzard84 kev fraser (@buzzard84) reported

    @david080659 @tescomobile Totally agree David , my partner is having nothing but issues and all Tesco want is money and more money , no help at all and she’s left with a shocking product