Tesco Mobile outages and service status in Dorking, England

Problems in the last 24 hours in Dorking, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Dorking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Dorking, England

Latest outage, problems and issue reports in Dorking and nearby locations:

• 
  Luke Franklin🌹 (@laf713) reported 26 seconds ago from Guildford, England

  @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

• 
  welshbird1971 (@welshbird1971) reported 24 minutes ago from Horsham, England

  @tescomobile Hi Laura. Thanks for your reply. I did but the Webchat took 1.5 hrs! It was painful. The system was very slow but the Agent was helpful. A phone call would have taken less time

• 
  dblckmn (@dblckmn) reported 26 minutes ago from Gatwick, England

  @tescomobile you have totally messed up my PUK transfer and left me with a new iPhone 11 which is like a brick just in time for my 50th Birthday celebration abroad. Completely unacceptable and no one individual is taking responsibility. Poor customer service

• 
  Luke Franklin🌹 (@laf713) reported 44 minutes ago from Guildford, England

  @tescomobile why is the internet so slow at Guildford train station??

• 
  welshbird1971 (@welshbird1971) reported 59 minutes ago from Horsham, England

  @tescomobile what is your customer service telephone number please? It's not clear to me on your website

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Kendall (@DaveKendallPho1) reported 8 minutes ago

  @tescomobile Checked my home location. Good indoors and outdoors. If 2 bars of signal are good, that’s not saying much.

• 
  Barbara (@BarbaraSutton15) reported 10 minutes ago

  @tescomobile I call customer care (oxymoron no care at all) provide my details on menu-I am connected-the noise in the background is horrendous the line cracks up-I’m barely able to understand them-there are no UK call centres-after over 10 years we are likely to part company

• 
  Mike Evans (@MikeEvstog) reported 11 minutes ago

  @tescomobile I tied that it just tells you to use the app, which my mother's phone does not support

• 
  Rufus🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@RobertJudd4) reported 14 minutes ago

  @tescomobile Strange in this GPS accurate tech with mobiles that Tesco cannot differentiate between Greece and Albania, arrived in Corfu Greece to be told that Tesco that Greece is a home destination and you are covered for use on your mobile, several days later, another message,welcome to Albania, I have not moved my location, I have never been to Albania, get back to find I have some charges as phone says I was in Albania, Corfu is close to Albania, about 5 miles, the solution according to Tesco is to turn off roaming data,put your data allowance to zero. Seems pointless to have Tesco as that is why I changed because no charges in EU. To be fair to Tesco they gave me a credit but this must be a common problem with Corfu.

• 
  Johnny Dowling (@JohnnyDowling10) reported 19 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

• 
  chatterbox (@chatkins1) reported 19 minutes ago

  @legalstyleblog @tescomobile Hey @tescomobile It’s been 28 since I’ve asked for a SAR - no response at all. Unable to make a complaint, talk to anyone and SARS has been ignored . Next step please before ICO

• 
  Steve (@uksteve1960) reported 20 minutes ago

  @SBarrettBar @tescomobile The other side of the coin Steven is someone got my PAC number ,they managed to empty my bank accounts,used my Kraken account to convert the money into dollars ,fair play to Lloyds because I reported it immediately I was reimbursed 100% of my money. Identify theft is a problem.

• 
  Mick Robinson (@MickRob31656670) reported 22 minutes ago

  @SBarrettBar @tescomobile Every little doesn’t help😵‍💫

• 
  Aileen Murphy (@AileenMurphy100) reported 22 minutes ago

  @tescomobile I just want an email address for customer services.

• 
  David Dickens (@ItsPlanZ) reported 24 minutes ago

  Hi. Since ui8.5 my phone is becoming unusable, very slow, buggy, apps not responding, syst ui not responding errors, apps causing other apps to force close, apps taking forever to load. All this is from ui8.5 @tescomobile