Tesco Mobile outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Alexandra Ayears (@AlexandraLawes) reported 10 minutes ago from Rochester, England

  @tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

• 
  Paul Heasmer (@PaulHeasmer) reported 12 minutes ago from Grays, England

  @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

• 
  Paul Heasmer (@PaulHeasmer) reported 16 minutes ago from Grays, England

  @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

• 
  Paul Heasmer (@PaulHeasmer) reported 25 minutes ago from Grays, England

  @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

• 
  Dan Laker MTB (@DanLaker3) reported 28 minutes ago from Basildon, England

  @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

• 
  Paul Heasmer (@PaulHeasmer) reported 31 minutes ago from Grays, England

  @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

• 
  Nic Foakes (@Nicsboys2) reported 32 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  Paul Heasmer (@PaulHeasmer) reported 49 minutes ago from Grays, England

  @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma Lockhart (@EmmaLockha51775) reported 5 minutes ago

  @tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!

• 
  Alison Turner (@charliebarley) reported 7 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  Rufus🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@RobertJudd4) reported 11 minutes ago

  @tescomobile Strange in this GPS accurate tech with mobiles that Tesco cannot differentiate between Greece and Albania, arrived in Corfu Greece to be told that Tesco that Greece is a home destination and you are covered for use on your mobile, several days later, another message,welcome to Albania, I have not moved my location, I have never been to Albania, get back to find I have some charges as phone says I was in Albania, Corfu is close to Albania, about 5 miles, the solution according to Tesco is to turn off roaming data,put your data allowance to zero. Seems pointless to have Tesco as that is why I changed because no charges in EU. To be fair to Tesco they gave me a credit but this must be a common problem with Corfu.

• 
  Ann (@English_girl98) reported 15 minutes ago

  @tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide

• 
  MatB ⓈⓉⒻⒸ (@MatB_STFC69) reported 15 minutes ago

  No signal all day today in Marlborough Wilts @tescomobile Please fix it!

• 
  Lin Holden #AskForADoctor #JoinAUnionForWomen (@linholden) reported 16 minutes ago

  @BarbaraSutton15 @tescomobile Good heavens. That's really bad.I always buy Google as my son used to work for them for 10 years. I got a great deal when I sent my old 5 year old one back,too. EE offered me £20. Google offered me £50, but paid me £86.

• 
  cierdh (@steph6_xox) reported 16 minutes ago

  @tescomobile is there a reason why your service is so ****? I’ve been a customer for over 10 years and it’s getting worse and worse less places my 5G works. Why am I paying for it???

• 
  Fizen (@fizenapp) reported 17 minutes ago

  @_EnglishMon_ @RobertJudd4 @tescomobile Border glitches happen even on Anglesey, Ireland's 50 miles away. A local eSIM would've kept you on the right network.

• 
  Ali. Me (@AlisonWagstaff3) reported 18 minutes ago

  Constant problems with internet in my area Heybridge cm94dh @tescomobile

• 
  Mary F. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇮 🏴✝️⚖ (@sustainablist1) reported 21 minutes ago

  Sorry @tescomobile you have just lost my business. 36hrs to resolve an problem. Still unresolved. You have made many issues that other companies have. Transferring your call centres abroad. Is one. Changing all your telephone access numbers is 2 . I'm not a big customer.