Tesco Mobile outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Paul Heasmer (@PaulHeasmer) reported 54 seconds ago from Grays, England

  @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

• 
  Dan Laker MTB (@DanLaker3) reported 8 minutes ago from Basildon, England

  @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

• 
  Alexandra Ayears (@AlexandraLawes) reported 16 minutes ago from Rochester, England

  @tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

• 
  Paul Heasmer (@PaulHeasmer) reported 19 minutes ago from Grays, England

  @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

• 
  Paul Heasmer (@PaulHeasmer) reported 37 minutes ago from Grays, England

  @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

• 
  Paul Heasmer (@PaulHeasmer) reported 39 minutes ago from Grays, England

  @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

• 
  Paul Heasmer (@PaulHeasmer) reported 44 minutes ago from Grays, England

  @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

• 
  Nic Foakes (@Nicsboys2) reported 47 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven Leek (@_StevenLeek) reported 7 minutes ago

  @tescomobile Hello, I’m in Canada, Connected to Rogers Network on my phone, hopefully getting data for 1p per MB. My Question is, does it have to be Rogers? Can i connect to other Networks and get the same rate?? Thanks

• 
  Sarah Kears (@SarahKears) reported 9 minutes ago

  @tescomobile They are no help the whole thing is a disgrace.

• 
  Dave Kendall (@DaveKendallPho1) reported 9 minutes ago

  After 3 yrs with @tescomobile I left due to my BT package inc mobile with landline. Last yr returned to @tescomobile and can’t believe that coverage and signal strength is now less than it was 3 yrs ago. Surely it should be the same or better?

• 
  Eleanor Burrell (@Eleanor000001) reported 12 minutes ago

  @tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working

• 
  Damian (@LetchworthOwl) reported 12 minutes ago

  @tescomobile Do you have any plans to improve coverage links in France?....every time I struggle to get a signal and when I do it continues to drop out between 2/3 different networks

• 
  Justine (@bean0509) reported 15 minutes ago

  Man I was so happy to be going to @tescomobile when my o2 contract ended but the whole system is terrible!! Terrible customer service, I’ve had a nightmare!! Customer service will always win over price!

• 
  John Elsworth (@JohnElsworth) reported 15 minutes ago

  @tescomobile hello, my phone is saying emergency calls only and not registered on network, ive restarted, done a network reset etc. I cant receive a text to verify my tesco mobile app and this number im calling from teams doesnt work 03450330000 please help

• 
  𝖎𝖟𝖟𝖞 (@izzymotogp) reported 18 minutes ago

  @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

• 
  Rob McPhee (@Rob_McPhee_UK) reported 19 minutes ago

  @DaveKendallPho1 @Trebornotrub @tescomobile O2 is the answer to your question. I was with them but changed to Lebara who piggyback onto Vodafone. The signal is so much better. Text messages come through straight away. Sometimes I would have to wait for up to an hour with O2. I also pay about 70% less.

• 
  Jules Perks (@mrs_skrep) reported 21 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?