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Tesco Mobile

Tesco Mobile Outage Report in Canvey Island, Essex, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Canvey Island, England

The most recent Tesco Mobile outage reports came from the following cities: Southend-on-Sea, Basildon, and Brentwood.

CityProblem TypeReport Time
Southend-on-Sea Internet 29 days ago
Basildon Phone 1 month ago
Brentwood Wi-fi 2 months ago
Wickford Total Blackout 2 months ago
Gravesend Total Blackout 3 months ago
Gravesend E-mail 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • DanLaker3
    Dan Laker MTB (@DanLaker3) reported from Basildon, England

    @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • AlexandraLawes
    Alexandra Ayears (@AlexandraLawes) reported from Rochester, England

    @tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • davidmorrod85
    David Morrod 🎗 (@davidmorrod85) reported

    @tescomobile Anyone going to respond to my DM? Nearly 1 hour of waiting. Such a bad service.

  • conskinator
    mr null (@conskinator) reported

    @tescomobile I've tried computers in the US, London & Bournemouth via RDP. Ive tried iphone on 5g. combos of chrome, safari, wired & unwired. All: same result. Other twitter users telling me it also doesn't work for them.. so it sounds like it ONLY works for Tesco mobile employees. Why?

  • conskinator
    mr null (@conskinator) reported

    @tescomobile Yes. I wanted to speak to customer service via the webchat. But I can't. TescoMovile used to have the best customer service (& i tweeted that a few years back). But now.. as lazy & bad as the rest. I can't use webchat to resolve my issue because it doesn't work.. Fail TM.

  • StevieHollowa18
    Stevie Holloway (@StevieHollowa18) reported

    @tescomobile no phone network for over a week. Reset all settings on phone as requested. No help. Was then told it was a phone mast issue. Travelled to completely different town. Still no network. Not a phone issue as other sims work in my phone. Costing me work.

  • oglekeith
    keith rowell ogle (@oglekeith) reported

    @tescomobile your customer services are a shambles, hours on the phone, cut off twice, promised things that never arrive, lied to, no coherent complaints procedure, Will never use you again!

  • alfiesmummy0925
    Katy (@alfiesmummy0925) reported

    @tescomobile hiya I was told my mobile number transfer from Plusnet to my new tesco mobile would be completed yesterday but it hasn’t happened. Can you help please? Thank you :)

  • ayley26
    karen howlett (@ayley26) reported

    @DisneyPlus I was given a code by @tescomobile for free 3months,It runs out in December. I want to cancel now so I don't get charged but account settings isn't giving the option. What can i do please .

  • ItzMorris
    M (@ItzMorris) reported

    @tescomobile network is completely unreliable, and coverage map is a complete lie. A copy and pasted apology from your online advisors. The signal is shocking and extremely unreliable in South Manchester and Cheshire. Please advise when this will improve. SK11 has NO 4G COVERAGE

  • ayley26
    karen howlett (@ayley26) reported

    @tescomobile I have done that,but it doesn't give me the option to cancel, hence me tweeting

  • nickyjive
    nicanor jive (@nickyjive) reported

    @Colly_wobbles @tescomobile Have you contacted any faster support ?