Tesco Mobile outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Dan Laker MTB (@DanLaker3) reported 25 minutes ago from Basildon, England

  @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

• 
  Paul Heasmer (@PaulHeasmer) reported 29 minutes ago from Grays, England

  @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

• 
  Paul Heasmer (@PaulHeasmer) reported 30 minutes ago from Grays, England

  @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

• 
  Alexandra Ayears (@AlexandraLawes) reported 33 minutes ago from Rochester, England

  @tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

• 
  Paul Heasmer (@PaulHeasmer) reported 39 minutes ago from Grays, England

  @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

• 
  Nic Foakes (@Nicsboys2) reported 46 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  Paul Heasmer (@PaulHeasmer) reported 50 minutes ago from Grays, England

  @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

• 
  Paul Heasmer (@PaulHeasmer) reported 59 minutes ago from Grays, England

  @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun Reviewer (@ReviewShau42660) reported 4 minutes ago

  @tescomobile Thanks for getting back to me. BH4 8AY area still ZERO - 1 bar signal at best. Buying a tesco mobile for Bournemouth area? Think again.

• 
  kathleen dobbs (@kathleendobbs6) reported 5 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Gladimir (@DrGladimir) reported 6 minutes ago

  @tescomobile Now it won't send me a PAC so I can move elsewhere. Awful service.

• 
  Richard (@Richardlewis31) reported 7 minutes ago

  @tescomobile your service is absolutely terrible. We have a family bereavement. We have changed my dad’s phone to pay as you go and it’s not working and he need the phone to make all the arrangements. Your call centres are useless!

• 
  KW (@tottmak) reported 10 minutes ago

  @tescomobile @silveryk Midsomer norton and bath signal never great

• 
  alan lewis wildlife stuff (@LewisStuff) reported 10 minutes ago

  @silveryk @tescomobile 100% - total garbage coverage - planning restrictions on mast heights is the main issue - not an issue anywhere else. Better reception across Kenya a few weeks ago than rural Hampshire.

• 
  Snort Of Derision (@saucyjack73) reported 13 minutes ago

  @tescomobile now my calls are disconnected. Wtf

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 15 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Sarah Kears (@SarahKears) reported 16 minutes ago

  @tescomobile They are no help the whole thing is a disgrace.

• 
  Scott Dixon (@scott_expert) reported 19 minutes ago

  @iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.