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Tesco Mobile

Tesco Mobile outages and service status in Canvey Island, England

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Canvey Island, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • AlexandraLawes
    Alexandra Ayears (@AlexandraLawes) reported from Rochester, England

    @tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • DanLaker3
    Dan Laker MTB (@DanLaker3) reported from Basildon, England

    @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • chatkins1
    chatterbox (@chatkins1) reported

    @tescomobile @MartinSLewis If this is how a complaints manager responds what hope do I have? Please contact Sahira complaints manager as she has somehow missed my email stating that I want to keep complaint open and have SAR

  • TomG07581187
    TomG (@TomG07581187) reported

    @tescomobile hello, just spoken to customer services as to why a PAC code submitted last Thursday hadn't been actioned. I'm told that codes sent to 65075 aren't actioned because of an issue with your system. Is this true?

  • JohnnyDowling10
    Johnny Dowling (@JohnnyDowling10) reported

    Any chance that you could get some to staff for your help lines or chat? @tescomobile

  • JillCollier16
    Jill Collier 🟥 (@JillCollier16) reported

    Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

  • andrewaxfordgb
    Andrew Axford 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@andrewaxfordgb) reported

    Hey @tescomobile, what happened? Me and wife used to get perfect signal at home (LN6 Lincoln) - but now 1 bar and unable to make any calls. Having to use WhatsApp over wi-fi. Why? Not able to make calls until back on the A46. #withamsthughs #tescomobile

  • legalstyleblog
    Legal Style Blog (@legalstyleblog) reported

    The vast body of consumer rights legislation still doesn't cover the single most difficult scenario a consumer can face: when a company, @tescomobile, puts one through hours of customer service in a stubborn refusal to accept payment and then says by failing to create an account one has blacklisted from their service (which apparently retains personal data of those who don't have accounts, whose processing is presumably lawful on the grounds of sadism—missed that GDPR ground).

  • chatkins1
    chatterbox (@chatkins1) reported

    @tescomobile @fgrscomhub @wlhowarth Again over 1 month later STILL awaiting any communication from Tesco. After at least 5 attempts of chasing I was told complaint has now been opened after a month of trying. Then told I would get help within 5 working days … 6 working days later nothing .

  • andytoon30
    andrew anthoney ⚫️⚪️ (@andytoon30) reported

    @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

  • ChefConsultant
    Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported

    Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

  • carlogibbs
    Carlo Gibbs (@carlogibbs) reported

    Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.