TSB Bank

Is TSB Bank down in Epsom, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Epsom, Surrey, England 01/18/2026 21:15

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Live Outage Map Near Epsom, Surrey, England

The most recent TSB Bank outage reports came from the following cities: Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ChauffeurEssex We Chauffeur You (@ChauffeurEssex) reported

    @TSB appalling service, can’t approve any payments due to fault your end since activating the system - 1 week and counting, shocking as I’m sure I’m not alone

  • Jonathan_Rowson Jonathan Rowson (@Jonathan_Rowson) reported

    Apparently they just needed to check basic things like name and address. Fair enough. But when you don’t hear back, why close the account and turn my financial life upside down? Isn’t that a bit drastic? Not least after a 23 year customer relationship with @TSB

  • ash52craig Ashley Craig (@ash52craig) reported

    @TSB morning I have an error code of ERRSCA02 while logging on to online banking ? .

  • bert_jaya Bert (@bert_jaya) reported

    @TSB just had a payment blocked and now can’t log-in to online banking. Was on hold for 25 minutes, was told that someone has tried to empty my account, call cut out and they didn’t bother ringing back. Now on hold again! Horrendous customer service.

  • TomChatfield Tom Chatfield (@TomChatfield) reported

    @Jonathan_Rowson @TSB This sounds absolutely awful. So sorry to hear about it, Jonathan, it must be an immense stress. Sending all good wishes your way.

  • CanadianChris84 Chris (@CanadianChris84) reported

    @TSB So your mobile app says your help numbers are available 7am-11pm 7 days a week. On your website (and the phone) says 8am. Just wasted 6 min going through automated messages to find out your app timings are wrong. Phoning from abroad, wasted money. Please update.

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB Yes, I spoke to a lady from customer services and have had correspondence. The lady was going to close the case after I spoke with her. Since nothing has worked so far, I felt that I had to inform you once again.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Jonathan_Rowson Jonathan Rowson (@Jonathan_Rowson) reported

    I don’t want to catastrophise. I’ll start with a new bank swiftly, do the necessary admin and get on with my life. But can I just say, @TSB - this is a shocking way to treat a customer! I plan to refer the case to the financial ombudsman to help prevent it happening again. 🙏

  • alanspooner Alan Spooner (@alanspooner) reported

    @TSB Done. Also been waiting on the chat via the banking app for 30 mins. I need help as o think I have a fraudulent payment