TSB Bank

Is TSB Bank down in Epsom, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Epsom, Surrey, England 12/28/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (22%)

    Website (22%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Epsom, Surrey, England

The most recent TSB Bank outage reports came from the following cities: Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

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TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ahdvd Andrew Hazell (@ahdvd) reported

    @TSB used my credit card a couple times yesterday & it was fine, tried a transaction last night & was declined. Now i log in to online banking and it’s not in my accounts at all? Can anyone tell me what’s going on? Had no contact from the bank at all to suggest anythings wrong?

  • LizzieN1 Lizzie N (@LizzieN1) reported

    @TSB You blocked my acct 7pm last night & your promised followup instructions within 1hr failed to show up. Today, a 55 minute wait to speak to someone: the poorest service I've ever had, in 45 yrs of personal & business banking. How do you explain such abysmal performance?

  • JTweedie John Tweedie (@JTweedie) reported

    Hi @Dekopay and @TSB, I had to cancel an order for something because of a data formatting mismatch between your two systems. I lost out on the thing I was trying to buy, and a retailer lost a sale and a customer. Not very good.

  • amjamwe Amanda Wells (@amjamwe) reported

    Anyone available @TSB to help explain how @PostOffice managed to take £840 from a charity bank account? TSB business banking closes until Monday and no phone numbers available to speak to Post Office

  • progiou Smaragda (@progiou) reported

    @TSB @TSB no need! You won’t fix it anyway. We had the same conversation every month and you were fixing your mess but just temporarily. Yesterday I was told that you were fixing the problem out of courtesy. Bad customer service! Your card is in the bin!

  • Hawklord316 Graeme (@Hawklord316) reported

    @TSB went down to your East Kilbride branch this morning only to find your staff closing for the day, despite huge sign saying you close for refurbishment tomorrow. Staff were rude and arrogant to myself and several other customers who were waiting outside. Not acceptable tsb!

  • chrishunta18 ✨CH✨ (@chrishunta18) reported

    @TSB Yes it has now appeared 👍🏻 was this an IB issue?

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB 'know your business' - double checked, filled in the first one and was told 'all done' but now had another email asking for more info. Now I can't find the page on your website. Please confirm that this is real? If so, what is going on?

  • alexbar14034352 alex barnes (@alexbar14034352) reported

    @TSB having trouble using my card at the pay at pump can you help

  • RJoseph976 Russell Joseph (@RJoseph976) reported

    @TSB @TSB Finally, after three hours of hanging on someone answered and then hung up. Disgraceful service. How do TSB staff sleep at night?