TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  smodfs (@smodfs) reported 1 minute ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

• 
  Ian Hankins ✝️ (@amgrumpy) reported 12 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Straker Hair NW10 (@StrakerHair) reported 19 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  Gallon73 (@Gallon73) reported 26 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 43 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicole Barlow (@Nicole_Barlow1) reported 5 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Martin (@MartinEshelby13) reported 6 minutes ago

  @TSB is the banking app down?

• 
  Shaz 🦋 (@soxxylady) reported 7 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  JaCm (@JaCm2000uk) reported 8 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

• 
  Etienne (@EtienneJS) reported 10 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  George Thomson (@g2dod) reported 11 minutes ago

  @TSB your app is down it is saying that there is no Internet connection, well it can't be as I have just sent this message from the same device so it is lying

• 
  Mike (@MikeJon56557621) reported 15 minutes ago

  @TSB app still not working.

• 
  Skała (@Skalaprp) reported 18 minutes ago

  @emmah80 @TSB same problem

• 
  John ⚡️ YCC (@cookiesworld) reported 21 minutes ago

  @Ginger_Tucci @TSB Having the same issues zero ⭐ review

• 
  Rebecca Catherine Viner (@Beckiviner) reported 22 minutes ago

  no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.