TSB Bank

Is TSB Bank down in Epsom, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Epsom, Surrey, England 04/01/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (16%)

    Website (16%)

  4. Login (16%)

    Login (16%)

Community Discussion

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TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • iamthatiam91 julie a bowl of scouse and cup of yorkshire tea (@iamthatiam91) reported

    @tom_pattercake @TSB It's disgusting just read a tweet their, Some bloke stuck in town with a six year old no way to feed her or get home cos can't access money, And be other people in even worse situations it's took hours what a disgrace

  • Merylandyarn Meryl R (@Merylandyarn) reported

    @TSB I understand it isn't your fault Beth but it really isn't good enough. This isn't the first time this issue has occurred so there is no legitimate excuse

  • LosingPatience0 J 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤷🏻‍♀️ (@LosingPatience0) reported

    @TSB @RonRuttle You're not working fast enough, this has been over 12hrs now and I need to transfer money to my daughter!!

  • ScoutJones13 ScoutJones (@ScoutJones13) reported

    @TSB Your app & online banking services are down. Your Service Status page says Telephone Banking is available, but when I ring, it only puts me on hold for an adviser — can you please confirm whether AUTOMATED telephone banking is DOWN too?? Wait time for adviser is too long…

  • imo_ebbo Imogen ♡ (@imo_ebbo) reported

    @TSB so the banking app has been down since 6pm last night. Can't travel to important appointments as can't use card even though there is money in my bank... I hope you're gonna compensate your customers for this MAJOR setback...

  • Millie231090 Millie Howard (@Millie231090) reported

    @TSB This happens every month ridiculous service

  • DDD5018 DDD50 (@DDD5018) reported

    @TSB Thank you and I completely appreciate its not your fault Beth but this is a regular occurrence. It has never been resolved properly since the big melt down. It’s weekly, sometimes several times a week I can’t access my account. Any plans to actually fix this?

  • HSE_physics Ping 🚀 🔶 #FBPE 🏳️‍🌈 (@HSE_physics) reported

    @TSB Note: petrol stations are NOT kind and understanding if you "don't have means to pay", even though you drove in there with what you thought was a perfectly working debit card.

  • iamthatiam91 julie a bowl of scouse and cup of yorkshire tea (@iamthatiam91) reported

    @SnoozyPanda @TSB It is no cash machines working

  • WPickavance WILD CARD Archie pickavance (@WPickavance) reported

    @TSB It's all the time with this bank and the app going down its a joke