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TSB Bank

TSB Bank down? Current status and problems in Epsom, Surrey, England

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Full Outage Map

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  • 46% Mobile App (46%)
  • 21% Transactions (21%)
  • 17% Website (17%)
  • 17% Login (17%)

Community Discussion

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TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • DanPBarker
    Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • DanPBarker
    Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • StrakerHair
    Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • the_staveros
    @thestaveros (@the_staveros) reported

    @TSB Now beyond a joke..my entire online banking facility is locked, with zero justification and false promises of calls. This looks very much like a move of spite against a switching customer.. I WILL complain, and will also write up my whole experience for the @financialombuds

  • EmilyBartle7
    Emily Bartle (@EmilyBartle7) reported

    @TSB Sure, I took a screenshot of the message that appears when trying to log in and when I called it was machine saying no one will be able to use automated service either 😔 I just want to eat and go to work my patients are waiting for their medicine, to be fed etc this isn’t fair

  • fil3638
    Phil (@fil3638) reported

    @TSB @the_staveros 100% a lazy member of staff cutting off calls as they come through to help get their average call time down for the day.

  • jeanb4
    jean barkley (@jeanb4) reported

    @TSB that’s the end of our relationship been with you forever and now you’ve got us signing into our online accounts to ok payments - and even when we approve them the next day you cancel suspecting fraud??? Wtf?? How many hoops do we jump through? No shopping coming now! Thanks

  • Fraz1690
    fraser campbell (@Fraz1690) reported

    @TSB can you help woth a transaction showing on my pending that has been taken twice live chat on the app os terrible and phone lines are so busy?

  • ERoadcraft
    EllisRoadcraft (@ERoadcraft) reported

    @TSB hey- is there a separate account for Business banking? I’d love to find out if there is a plan to resolve the connection problems with the TSB-Xero Accounting software interface?

  • biologycounts
    Debs 💚🤍💜 (@biologycounts) reported

    Sat on the phone 2hrs 30mins trying to get through to my bank, then when I eventually did get through the advisor she couldn’t help me and put me through to another dept which then cut me off after 15 minutes. Thanks @TSB for nothing.

  • the_staveros
    @thestaveros (@the_staveros) reported

    @TSB Why on earth does TSB think this is an acceptable service process? To pass all security, to have done nothing wrong or remotely suspicious..then have my account and online banking locked..and expect me to drain time out of my life, holding for your convenience? Disgraceful.

  • the_staveros
    @thestaveros (@the_staveros) reported

    @TSB Guess what..I did..after being on hold for 5 mins I was cut off. It's just incredible, absolutely incredibly, implausibly horrendous service. Why text me saying someone will call, then no call? You must be losing so many customers. Trying to use TSB facilities is a part time job

  • sixersarmy
    Abi (@sixersarmy) reported

    @TSB hi I’ve got an issue I need help with asap