TSB Bank

Is TSB Bank down in Epsom, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Epsom, Surrey, England 03/25/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (15%)

    Transactions (15%)

  3. Login (15%)

    Login (15%)

  4. Website (12%)

    Website (12%)

Live Outage Map Near Epsom, Surrey, England

The most recent TSB Bank outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomWandsworth Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyDra61431085 Tony Drake (@TonyDra61431085) reported

    @TSB is it legal for you to send a default notice to a different address where the customer doesn't have the opportunity to address the notice under the Consumer credit act 1974 (87)1 and have 14 days to respond to it

  • jacxi33 Jackie Kennedy (@jacxi33) reported

    @TSB Hello There’s been 2 appointments over the last 2 weeks which I’ve committed to during my lunchtime at work. Both @TSB representatives have failed to show. Is there a dedicated team within Customer Services that can assist please?

  • lmacleoduk Liam MacLeod (@lmacleoduk) reported

    Hi @TSB having issues getting into your app, same error message over and over "We're having problems trying to authenticate your login. You will need to set up your device again" and it's not just me, my mum has the same problem, is there an issue with your app atm?

  • pinkjockalypse jamie robertson (@pinkjockalypse) reported

    @TSB 1. Today as a new customer I had to go into your branch because the pin u sent me for my new card didn't work. Not a good start TSB.

  • pinkjockalypse jamie robertson (@pinkjockalypse) reported

    @TSB 2. Yr online banking app is god awful. Cld u do anything more to make it so utterly user UNfriendly?After 2 hours of trying my rent remains unpaid. With RBS it was done in 2 mins. The design is a mess, & is there a need for THAT many security questions? Its like Mastermind.

  • Pmacdon10P Pmacdon10*** Pmacc (@Pmacdon10P) reported

    @TSB why can't I get access to online insurance docs? Or speak to a human being re claims?

  • INEya_veganfood RJ Buddha (@INEya_veganfood) reported

    Dear @TSB I've been trying to obtain my user ID for online banking for the last few days, yet it keeps coming up with an error message - is there an issue with your online system?

  • MikeMoragn Mike Morgan (@MikeMoragn) reported

    @TSB Your 0345 number. Was on for 50 mins then battery went on phone .been on for 40 mins now..chat bot says sorry I am in training and can't help you with that .. nearest branch 70mile round trip on country lanes in next county Don't have the diesel

  • charlie_mike_cm Charlie Mike (@charlie_mike_cm) reported

    @TSB Is this it legit? Hello. To protect you from fraud, we've blocked your card temporarily because we have noticed an unusual pattern in your spending. To get your card working again you can chat to us in the mobile app by typing 'blocksms' or call us on 03458357903.

  • JimSmit33060662 Jim Smith (@JimSmit33060662) reported

    @TSB am trying to log in to the app a d it's telling me I have to reregister my device? Are you having issues at your end?