TSB Bank

Is TSB Bank down in Epsom, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Epsom, Surrey, England 10/24/2025 15:30

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Login (23%)

    Login (23%)

  3. Website (18%)

    Website (18%)

  4. Transactions (9%)

    Transactions (9%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • v_delfuoco Valentina Del Fuoco (@v_delfuoco) reported

    @TSB app doesn’t make me approve payments. I click on “approve payment” and do thing happens! It’s been days! Also this thing of approving payments all the time is very impractical! I called the bank and they told me that there is an issue…when are you going to resolve???

  • KudrelPatryk Patryk Kudrel (@KudrelPatryk) reported

    Well what's funny tho, my fiance went to @TSB and got really nice customer service, with help to transition to student account and overdraft for #CostOfLivingCrisis in like 10 minutes. After my seven years in Scotland with @BankofScotland I feel like it's #timeforchange

  • iancourtracing Ian Court (@iancourtracing) reported

    @TSB Hey any chance you can either take off your "approve payment" button or at least get it working. I have some bills I need to pay today.

  • AuntWinifred Emma Goodwin (@AuntWinifred) reported

    Hi @TSB your payment approval button isn’t working. I have payment to make. Thanks.

  • EllKay9 Lynne (@EllKay9) reported

    @v_delfuoco @TSB This doesn’t work. I’ve tried this, deleted and reinstalled the app, and still not working. I was told it would be reported to the tech dept but looking on Twitter this has been going on for days.

  • ThatCarterBlunt Carter Blunt (@ThatCarterBlunt) reported

    @TSB I don't have the headspace for that right now TBH I want you guys to know that there's a problem, there's no interactive help for the problem, and I can't report that problem using online problem reporting.

  • AndrewS01250914 Andrew Scott (@AndrewS01250914) reported

    @TSB Well I've never been to a bank who point blank refuse to allow you to pay in cash or cheques at the counter, so was just wondering exactly why you have a counter service. I'm at a loss as to why else I'd visit a bank other than to deal with money? 🤔

  • JakoraeOfficial Jake 🦁 (@JakoraeOfficial) reported

    @TSB You can forget it, a bunch of clowns. Between closing loads of branches, shoddy service, how impossible you make it to speak to an actually competent human I’m at my limit as a customer of over 8 years. I’ll use someone else’s card from a competent company for the transaction.

  • MushMeisterJB Johnny Bates says WANNANOW #FreeAli (@MushMeisterJB) reported

    Trying to secure my tickets for #ClashAtTheCastle but I have to approve the payment on my @TSB app? Ok not biggie.. oh wait the bloody approve payment button is broken completely... I swear to god if the tickets sell out before I can get one because of my bank being ****...

  • 7BOURNEY JENNIFER WILLIAMS (@7BOURNEY) reported

    @TSB Just been to open an under 19’s account at TSB in Whitchurch, Salop at 11:30am! We’ve just left! An hour and a half later!!! Wtf?!?! A 10 minute job! Not happy!! What a joke! 😡