TSB Bank

Is TSB Bank down in Epsom, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Epsom, Surrey, England 11/20/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Tom_Hunt_1 Tom Hunt (@Tom_Hunt_1) reported

    @TSB @michaelking_17 It looks like a bigger problem as I can’t access the app either

  • pablo_bowt The Bow Man (@pablo_bowt) reported

    @TSB Online banking app down again!

  • ReeceSharp1994 Reece Sharp (@ReeceSharp1994) reported

    @TSB sort your **** app out

  • michaelking_17 Team michael (@michaelking_17) reported

    @TSB compensate us app been down all day

  • kwgordonso EST-Fitness | Gordon So (@kwgordonso) reported

    @TSB Sorry, still same issue after re-installing. Just tried my mobile phone app too and same issue I'm afraid.

  • footyfiend1 DarDarBinks (@footyfiend1) reported

    @TSB hey Tom, Rich and Alex…turning things on and off again surprisingly is something people have already tried, how about just saying you’re raising the issue with higher ups to solve, as it’s YOUR app that’s constantly buggered not peoples phones ffs. Joke of a bank

  • suewaller17 sue waller (@suewaller17) reported

    @TSB I can’t access my account on my laptop or the app . What’s going on ?

  • Sweet_heart158 Victoria Mcmaster (@Sweet_heart158) reported

    @TSB @kwgordonso I am having the same problem? Won’t work at all today.

  • brendanjtate Brendan Tate (@brendanjtate) reported

    @TSB so your internet banking and mobile app are down again! What a useless bank #tsb #down #badcustomerservice

  • namagoy namagoy (@namagoy) reported

    @TSB Just started working again!