TSB Bank down? Current status and problems in Epsom, Surrey, England

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (48%)
• Transactions (20%)
• Website (16%)
• Login (16%)

Community Discussion

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TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Straker Hair NW10 (@StrakerHair) reported 20 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 21 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Ian Hankins ✝️ (@amgrumpy) reported 21 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 33 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Dan Barker (@DanPBarker) reported 42 minutes ago from Blindley Heath, England

  @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

• 
  Dan Barker (@DanPBarker) reported 42 minutes ago from Blindley Heath, England

  @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

• 
  Gallon73 (@Gallon73) reported 60 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glittery Rose (@rose_glittery) reported 3 minutes ago

  @TSB This is completely unacceptable. People are struggling especially in this climate where people are having to make ends meet. I believe we are all entitled to some compensation considering there was a similar blunder last year which locked people out of their accounts. Fix up

• 
  Paul Worth (@wpbw28) reported 4 minutes ago

  @TSB Can you please advise how to make a complaint, can this be done through website or social media i.e Facebook?

• 
  Peter (@Peter27710195) reported 11 minutes ago

  @TSB Can anyone provide an update on refund time as the eye-watering amount taken twice now due to the TSB error is more than inconvenient. I do also hope that TSB will be providing compensation for the trauma they have caused people today.

• 
  Lottie Houghton (@LottieHoughton) reported 12 minutes ago

  @TSB @connon1888 I have also had duplicate transactions and just spent an hour on the phone to a credit card company - as the advice on your website is to contact the payee for duplicate transactions! Please send out an alert to everyone and let us know when soon is!

• 
  David (@Patriots0409) reported 15 minutes ago

  @TSB I see TSB are keeping up their fantastic customer service record by replying to a few messages with a generic, unpersonalised response. Money still not back in my account. I was told 2 hours at 08:30.

• 
  B.B. (@Greennwhyte) reported 18 minutes ago

  @TSB quite simply the worst bank service ever, obstacles galore to stop you making a complaint, shocking bank

• 
  85Juno (@Sniffmydiddle) reported 25 minutes ago

  @TSB you are perhaps the WORST bank i have ever been with. you have managed to double charge thousands of people across the UK today, you have taken 6 double payments totalling £160+ from me, leaving me nearly in an unarranged overdraft. what are you playing at? fix it now!

• 
  𝕿𝖍𝖊𝕭𝖎𝖙𝖙𝖊𝖗𝕽𝖊𝖖𝖚𝖎𝖊𝖒 (@theindigosystem) reported 26 minutes ago

  @shantelle72 @TSB Seems like an unrelated issue.

• 
  Andy (@Blue_andy100) reported 27 minutes ago

  @TSB do you have any updates on when you will be returning my money? Your customer services is appalling, can't get through by phone and just ignored on DM. You are a disgrace.

• 
  Anna Pogodzinska (@Art_Cameleon) reported 28 minutes ago

  @TSB I'm in Italy and can't access my funds due to that issue!!