TSB Bank

Is TSB Bank down in Epsom, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Epsom, Surrey, England 02/18/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (10%)

    Login (10%)

Live Outage Map Near Epsom, Surrey, England

The most recent TSB Bank outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomWandsworth Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • krispygreen84 Kristine Green (@krispygreen84) reported from Grimsby, England

    @TSB hello - my son is having issues with logging in on the app since getting a new phone yesterday. He can log in via a browser though. Any suggestions?

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB @LifeDecorative doesn't matter! nor does cookies or cache. The 'continue' button is linked to 'logout'. Please fix.

  • Xsam88b Saima (@Xsam88b) reported

    @TSB Totally disgusted with the (lack of) service received at my local TSB branch today. I risked walking home with £5000 in my bag because the lazy and rude staff refused to serve! So annoyed and disappointed

  • mrsjft Mrs JFT (@mrsjft) reported

    @TSB please can someone help get into my account ? I’ve been trying for days and now I’m cross

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ not going out (@Lyntrick) reported

    @TSB This does not help. You are being unfair to customers and I am seriously considering moving my account to another bank

  • PaulaSKirby Paula Kirby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@PaulaSKirby) reported

    @TSB Have just tried that, Phoebe, and yes, it's working on Safari. My main browser is Firefox for Mac, though, so it would be nice if it could work there too.

  • DeveneyLorna lorna (@DeveneyLorna) reported

    @TSB if a standing order has been paid twice due to a bank error how long should I wait until the money is credited back into my account.

  • MarkHil63483673 Mark Hilton (@MarkHil63483673) reported

    @TSB Hello. Can I ask a question about not being able to change details when logged in? I have been getting an error page for three days now. Thanks

  • John_17_v3 Spiritual Warfare (@John_17_v3) reported

    @LifeDecorative @TSB I am having exactly the same problem. How did you sort it? I click the continue button on the "offer" page and it logs me out

  • PaulaSKirby Paula Kirby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@PaulaSKirby) reported

    @TSB Thanks for the reply, Phoebe, but that hasn't worked. Same thing still happening. Logging me out when I click on Continue without first "checking & updating" my personal details – which I have already done on a previous visit to the site.