TSB Bank

Is TSB Bank down in Epsom, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Epsom, Surrey, England 11/27/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • twittheNeil Neil Christie (@twittheNeil) reported

    @TSB Had two payments due today and they are showing as being made in my account but what’s the reason behind the second payment, to each, of £0.00 to each? I see others have had problems too, mine just part of the same.

  • WendyCarr94 Wendy Carr (@WendyCarr94) reported

    @TSB the app is not working but website is fine

  • calmcarl carl chamberlain (@calmcarl) reported

    @TSB Great advice. I eventually got to talk to someone but their words were mostly garbled by a terrible connection or their mic not working.

  • Mali_D M (@Mali_D) reported

    @TSB Please can you put some messaging in a pinned tweet and update it regularly. When will it be resolved? I now have no money to get into work this morning. Some mass communications when issues like this occur would be helpful to ensure everyone knows.

  • Steven_Lynch Stevie-L (@Steven_Lynch) reported

    @DS19484 @TSB Same, @TSB more I.T issues?

  • MTSMFTFTFJ Midnight To Six Man (@MTSMFTFTFJ) reported

    @prideofscot @TSB @Daily_Record On her way home?... With a Police issue radio still switched on? Or did they phone her personally, and especially, to come back, get all her safety gear on and then go and deal with the knife-wielding attacker? Or am I being cynical?

  • amarieki annmarie llewellyn (@amarieki) reported

    @TSB my mobile banking isn’t working? Is there any problems you are aware of?

  • SlugManc Slug (@SlugManc) reported

    HUGE issue going on @tsb today, check your standing orders have been processed! Surprised more people are not tweeting about it

  • SallyBa54924826 Sally Baker (@SallyBa54924826) reported

    @TSB After 5hours of waiting on the phone being shunted from department to department hoping for a solution to a very simple issue. Having spoken to supervisors, & operatives I am still no further nearer to a resolution! You are supposed to care about your customers. Shame on you

  • themadhatter81 Frankie Adams (@themadhatter81) reported

    @TSB @bizzimummyUK Having same issue here there does seem to be issue here it logged me in after trying 5 times but was loading very slow