TSB Bank

Is TSB Bank down in Epsom, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Epsom, Surrey, England 11/26/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (18%)

    Website (18%)

  3. Transactions (9%)

    Transactions (9%)

  4. Login (9%)

    Login (9%)

Community Discussion

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TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicoladempsey99 Nicola Dempsey (@Nicoladempsey99) reported

    @TSB is on line payment system down? keeps declining payments.

  • hillster94 Gary Hill (@hillster94) reported

    @TSB is your online banking down? Having trouble logging in this morning and then it logs me in and shuts me off completely 😩

  • Mr_Peter_Warner Peter Warner ADI (@Mr_Peter_Warner) reported

    @TSB I appear to be having the same problem as a lot of people I’ve seen reported in that no online payments are being authorised. Any thoughts on an issue/solution please?

  • teenybash6 teenybash 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@teenybash6) reported

    @hillster94 @TSB It's been down since yesterday. Can't transfer funds between accounts !

  • cotter78 Jamie🍀🏆☘️ (@cotter78) reported

    @TSB do you have customer service staff ?1hr 45 mins and still no answer absolute joke all to pay a bill you have decided to block😡

  • maismate_ Maici (@maismate_) reported

    @TSB hello I’m locked out of my app but each time I phone up I’m on hold for an hour and no answer can you please help?

  • jodie_jan Jodie (@jodie_jan) reported

    @TSB trying to pay my gas and electric bill but it keeps being declined 🤔 can anyone help?

  • morrisonnicole_ Nicole Morrison (@morrisonnicole_) reported

    @Four_X_2K3 @TSB Both mine and my partners card aren’t working either! It’s 100% @TSB side that isn’t working

  • NickyRedshaw Nicky Redshaw (@NickyRedshaw) reported

    @TSB please please answer your fraud line phones it almost impossible to report anything

  • LyndsayJR99 Lyndsay R (@LyndsayJR99) reported

    @TSB Is your authentication service down? I can't place an order with Ocado using my TSB card - it directs me to a OTP page rather than the usual app payment approval method - which then doesn't work. Seems like others are having issues too...