TSB Bank

Is TSB Bank down in Epsom, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Epsom, Surrey, England 02/28/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (19%)

    Website (19%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (15%)

    Login (15%)

Live Outage Map Near Epsom, Surrey, England

The most recent TSB Bank outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomWandsworth Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • bagpussforeva Charlotte (@bagpussforeva) reported

    @TSB is anyone else having issues logging into the app?

  • hdgarrood harry 🏳️‍🌈 (@hdgarrood) reported

    @TSB do you still use security questions for restoring account access if a password is forgotten? I'd like to reset mine if they're still used but I can't see how

  • TheRossOwenShow The Ross Owen Show 🎙️ (@TheRossOwenShow) reported

    @TSB as a customer of yours for many years I’m very disappointed that your live chat and phone lines are operated by bots who don’t even understand my question. Waste of time

  • hlouiseg Hayley Wood (@hlouiseg) reported

    @TSB Thank you I will attempt this but our post office is often closed due to staffing issues so it won't be a long term solution. Unfortunately there are many banks in Truro that are open better hours or have a cash deposit machine accessible.

  • ClaireM32903289 Claire McKenna (@ClaireM32903289) reported

    @wopraider @TSB I can’t access either!

  • AnnaDen11083186 Anna Denton (@AnnaDen11083186) reported

    @TSB TWO OF YOUR OPERATIVES HAVE FAILED TO HELP AND HAVE LEFT ME UNABLE TO REPORT FRAUD!!!! I am still waiting on two phones for someone else to pick up. #finacialombudsman

  • Javopolis_ Javopolis_ (@Javopolis_) reported

    @TSB I am having issues with Apple Pay using my TSB card. I currently cannot use it to travel at TFL stations. Can you please look into this as I do not want to get stranded. Thank you.

  • AlastairMitch14 Alastair Mitchell (@AlastairMitch14) reported

    @TSB My resolution this year is to find a bank that treats its customers with a bit of respect and decency. 19 years of tsb and I think a rock would have better customer service.

  • _Tazmaniandevil Uncle Tap (@_Tazmaniandevil) reported

    @TSB internet platform gets worse, if you can believe that is actually possible. Insists on sending the same one time password 3 times and rejecting it 3 times when trying to authorise a payment. Online staff ask, "how are you getting to our website?" Seriously?

  • tomoswyn tomoswyn (@tomoswyn) reported

    Hi @TSB I've tried to register via the TSB app (iPhone), three times yesterday and twice today, it says "Oops, something's gone wrong". Is there a problem with the system at the moment?