TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 24 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Ian Hankins ✝️ (@amgrumpy) reported 25 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Straker Hair NW10 (@StrakerHair) reported 49 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  Gallon73 (@Gallon73) reported 57 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  smodfs (@smodfs) reported 57 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NUFC (@nufcscot) reported 10 minutes ago

  @TSB @JJBmufc Lesley , when you try and log in there’s a message telling people you are aware app is down, you’d think they would have let you know !

• 
  MBUR337 (@MBUR337) reported 13 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Richard Hyland (@richardhyland) reported 13 minutes ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  Innovation Festival (@innovfest) reported 14 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  Cameron Perry (@Cameronperry96) reported 15 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Minter79Man (@Minter79Man) reported 16 minutes ago

  @TSB App and website down, no way to confirm payments have gone out, any ideas when whatever issue it is this time will be fixed ?

• 
  Helen May (@Nito_Onna_Helen) reported 16 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  kayleigh (@kaymetz85) reported 17 minutes ago

  @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine

• 
  Beaker (@tracyd1801) reported 17 minutes ago

  @TSB Just want to say thanks for wasting my lunchtime today. Went into local branch with a cheque to pay my credit card bill early (advice from website) only to be told no cos statement hasn't generated 😡😡😡

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 19 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.