TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Straker Hair NW10 (@StrakerHair) reported 8 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  Ian Hankins ✝️ (@amgrumpy) reported 15 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Gallon73 (@Gallon73) reported 26 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  smodfs (@smodfs) reported 35 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 35 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Geoff (@geoffb37) reported 4 minutes ago

  @TSB block on card and I get out thru to fraud help centre mombai , really deplorable customer service , now on call for 40 mins . Been a loyal customer for years and now moving.

• 
  alex martin (@jammyjennypokes) reported 4 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  CHΞΞTAH 🐆 (@MrJCheetah) reported 6 minutes ago

  Can Someone have a word with @TSB devs and make a dark mode app icon please. It’s literally the only app that lets me down for a clean UI. Oh and add some notifications options please I’d love to see in and out goings etc.

• 
  Alex Jones (@dr_besty) reported 10 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  Diana (@BohoD1ana) reported 10 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

• 
  Michelle Cook (@MCOOK73) reported 13 minutes ago

  @TSB app NOT working again seriously 😡

• 
  Mike (@MikeJon56557621) reported 13 minutes ago

  @TSB app still not working.

• 
  Paschal Ochang (@pascosoft) reported 14 minutes ago

  @TSB The person I spoke with has no idea of how the payment system on the uk government website works and now she is telling me they will cancel my card. This is the second time you guys are canceling my card in a space of 1 year.

• 
  Mark Parkinson (@parkimc) reported 15 minutes ago

  @TSB any issue with payments coming into account - had 2 faster payments but not in account yet

• 
  Pam Cull (@catsPam12) reported 18 minutes ago

  @DJQueen_E @TSB Yes can’t access site