TSB Bank

Is TSB Bank down in Epsom, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Epsom, Surrey, England 03/31/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (16%)

    Website (16%)

  4. Login (16%)

    Login (16%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • BinnieFiona Fiona Binnie (@BinnieFiona) reported

    @TSB Have been trying to pay online since Friday, totally frustrated at contacting customer support but the absolute worst is the total lack of information given to customers by TSB. This has been appalling. How do we make a formal complaint ?

  • CFC94_ CFC94_ (@CFC94_) reported

    @TSB Sort your verification codes out and stop posting ****

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB @karonc8 @TSB cant be working that hard if it’s been over 24 hours and still not working.

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    @CFC94_ @TSB I'm looking at moving to Starling Bank when they get back up. I don't have family. When they do this I don't have access to any money at all. I'm surprised the regulators don't sanction them or shut them down.

  • bel71199374 Andy Bell (@bel71199374) reported

    @TSB Unfortunately can’t buy any biscuits as online payments not working….

  • femmementation Ali (@femmementation) reported

    @TSB That's a really great cut-and-paste story @TSB, but you haven't answered my question. When there is another method for customer authorisation - via the mobile banking app - why isn't it being used while your other IT mess is being fixed?

  • jimmyri81918661 jimmy riddle (@jimmyri81918661) reported

    @TSB still not working ,you are not working hard this is an ongoing issue month to month in the past

  • jimmyri81918661 jimmy riddle (@jimmyri81918661) reported

    @Elseandrew @TSB how can a bank with high security have the wrong phone number @ as i get the same problem ,and they told me there is only one number attached to my account which is the correct one

  • BillMil63793615 Bill Milligan (@BillMil63793615) reported

    @TSB I can't believe online payment system still not working. Verified by visa now working but won't send secure code SMS messages to verify transaction. It's now Sunday how hard can it be to fix this

  • SusanEl64201136 Susan Elizabeth Long (@SusanEl64201136) reported

    @TSB can you please update us on the progress of the major issue with online payments getting beyond a joke now !!!!