TSB Bank

Is TSB Bank down in Epsom, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Epsom, Surrey, England 01/26/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Epsom, Surrey, England

The most recent TSB Bank outage reports came from the following cities: Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

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TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenSmithDR Stephen (@StephenSmithDR) reported

    @TSB when do you expect the issue with online payments will be resolved? Is there no workaround available? Very poor support and no proactive communication from TSB

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB @liale 30+ hours isn’t working hard in my opinion

  • stevens1955_i Ian Stevens (@stevens1955_i) reported

    @TSB Can you please change “some customers” to “all customers” in your replies concerning validation issues.

  • Spookie_X Spookie X (@Spookie_X) reported

    @TSB Cannot make any online payments, this is everyone not just me, as advised by customer services last night. App authorization disabled by the IT at TSB and switched to authorize via code sent to phone via text or call..but this is not working either. They are aware!

  • miltis24 Moses (@miltis24) reported

    @TSB Same same, apologies and sorry for the inconvenience...Not. Doesn't help. Item for purchase gone...Apologies..yes

  • Joanna_831 Joanna (@Joanna_831) reported

    @TSB @fivepandacats Hi. We’re aware that you are aware that some customers are having issues making payments online. We’re know you are working hard to fix the issues and apologise for any inconvenience this may have caused but Lesley When will it be sorted out ?! Surely. Should be sorted by now ?

  • Sop782 Sam (@Sop782) reported

    @TSB You’re giving the same stock responses to all the customers in your feed that are experiencing the same issue. It looks like this has been going on for days and it’s still unresolved. You’ll have customers leaving in droves; no one needs the added stress in the current climate.

  • floralfee Fiona Waters (@floralfee) reported

    @liale @TSB Yes @TSB why aren’t you stating the issues on your website? That would save your customers a lot of wasted time.

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    @EmilyWrighty96 @fivepandacats @TSB Do you have the app? When I got through to customer service she said that was the part that wasn't working so they'd switched the system so everyone was getting codes. I think that's what overloaded the system. I did get just two codes this morning from last night - about a 14 hr

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    @EmilyWrighty96 @fivepandacats @TSB delay. I would urge anyone already with the app to use that. Otherwise I'd expect it to be back up and working tomorrow sometime depending on how many people kept trying because we weren't given good advice. Hope it's sorted for you very soon. I expect it will be. Are you OK