TSB Bank

Is TSB Bank down in Epsom, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Epsom, Surrey, England 03/01/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (19%)

    Website (19%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (15%)

    Login (15%)

Live Outage Map Near Epsom, Surrey, England

The most recent TSB Bank outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomWandsworth Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • PammyKaren Karen (@PammyKaren) reported

    @TSB the login through the website is also not working

  • kathv2504 Kathryn Valentine (@kathv2504) reported

    @TSB @BruceHosie I've been on the phone for 1hr 24mins and counting and your staff don't even seem to be aware of the problem! Getting really annoyed now 😡

  • LyndseyWhiting Lyndsey Ann (@LyndseyWhiting) reported

    @TSB how long is the payment approval going to be down? I’m trying to approve a payment online, but I’m not receiving the texts to approve.

  • jimmyri81918661 jimmy riddle (@jimmyri81918661) reported

    @TSB i dont think DMs are a soulution to the issue looking at the issues on twitter just got a otp as i type this. 30 mins later my payment had timed out on the council web site

  • kathv2504 Kathryn Valentine (@kathv2504) reported

    @TSB What a joke @tsb so secure even the customer is locked out of their own money!

  • NelsonSsenyange CERTIFIED BENZ CONNOISSEUR (@NelsonSsenyange) reported

    @TSB need some help

  • Way9539 Wayne Beck (@Way9539) reported

    @TSB cannot log into online banking, it says having problems to authenticate my log in details. (Which are correct) Keeps telling me to set up device again, which I do. Still Nothing 😡

  • LSumner_1975 Lisa Sumner (@LSumner_1975) reported

    @TSB It's clear there is issue - payment verification codes aren't being sent out. Instead of asking everyone to DM why not just give a general statement or advice....?

  • Minstrels79 David Minter 💙 (@Minstrels79) reported

    @tsb Is there a problem with OTPs at the moment ? Using the same number I’ve used plenty of times and no OTP is received

  • kathv2504 Kathryn Valentine (@kathv2504) reported

    @TSB So much checking that even a customer can't authorise a payment from their account!