TSB Bank

Is TSB Bank down in Epsom, Surrey, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Epsom, Surrey, England 12/13/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Epsom, Surrey, England

The most recent TSB Bank outage reports came from the following cities: Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

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TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • DanPBarker Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • SmegFirk @SmegFirk@mstdn.social (@SmegFirk) reported

    Dear @tsb whatever issues you and @Apple have with each other, sort them out. To be told over the phone that I should use another person's card from a different bank is fine, Apple still get the sale. I could also just switch my account away from you and solve the problem.

  • lucyerber Lucy Erber (@lucyerber) reported

    @TSB please tell me how I can complain about your Payment Verification Team? I’ve tried doing it via the app but due to the multiple issues I need to raise it’s timing me out. Don’t want to spend a further 4 hrs on the phone so do you have an email address for complaints?

  • Anonymo85359598 Anonymous King (@Anonymo85359598) reported

    @TSB You guys have probably the worst customer service ever

  • BurnettGlen Glen Burnett (@BurnettGlen) reported

    @TSB any chance of you lot answering the call ?? As I need to talk to you urgently and it's getting a tad annoying with these on going issues......

  • lauriefletcher Laurence Fletcher 💙 (@lauriefletcher) reported

    @TSB can’t get through to “customer service” to find out why I’ve received a statement for a credit card I cancelled 2 months ago. I even have a letter from you confirming the closure of the account. Not great security!

  • L02394503 L (@L02394503) reported

    I am so sick of @TSB I e been trying to book flights for 2 days but each time I have to keep authenticating the payment on the app. Go back on the flight website. When I do that I lose all my details. Fed up of TSB doing this a the time! Help 😤

  • reecebaker3 reece (@reecebaker3) reported

    @TSB I can’t withdraw money into my account, it keeps being blocked by you guys? Spoken to sky bet and they said it’s not bank that’s the issue but I don’t know why..

  • farquhar_ D & G Farquhar (@farquhar_) reported

    @TSB All very well your standard response but as no one answers your phones and time critical for payment what is the point- thought payment approval was meant to make things easier - been a customer for 40 years and yr bank is giving terrible service nowadays

  • IDetestSNP 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@IDetestSNP) reported

    @TSB I was informed by "Zoe" that she doesn't give out her last name and that she is the "only Zoe" in customer services. As she is the only person called Zoe, you can get all the details from her.

  • BenWhitaker5 Ben Whitaker (@BenWhitaker5) reported

    @TSB Hi. I tried to open an account online but my connection dropped out and an error message was shown. Can you please tell me whether an account has been opened or not? I got as far as the overdraft page. Thanks.