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TSB Bank

TSB Bank down? Current status and problems in Epsom, Surrey, England

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Full Outage Map

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  • 42% Mobile App (42%)
  • 23% Transactions (23%)
  • 19% Login (19%)
  • 15% Website (15%)

Community Discussion

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TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • DanPBarker
    Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Gallon73
    Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • StrakerHair
    Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • DanPBarker
    Dan Barker (@DanPBarker) reported from Blindley Heath, England

    @TSB when will you finally sort out Internet banking. Down again. Please can you explain why I should stay with TSB?

  • brianpaddick
    Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • CuriousScutter
    Jack Garfinkel (@CuriousScutter) reported

    .@TSB needed help with a lost card, was told by you on the phone I could help for the weekend if I went in branch with ID. I went. They were nice but couldn't help me. Now I've also wasted all my lunch break because you closed my local branch. Nice one 👌

  • giggy_claire
    Northern Granny (@giggy_claire) reported

    @amarieki @TSB Mines not working either!

  • jar04916062
    jar (@jar04916062) reported

    @TSB what a surprise, all online services down AGAIN!!!! Why are you so far behind every other bank!!!!!! You need to start compensating customers for the constant failures of your systems!!!

  • mazleeds
    Maz Ferguson 🏃🏼‍♀️🎽 (@mazleeds) reported

    @TSB app down again please fix 😭😭

  • BeckyMoorcroftx
    Rebecca..x 🦋 (@BeckyMoorcroftx) reported

    @TSB Hi a regular scheduled standing order has left my account but has not been received by the recipient. Is this a known issue?

  • keelyscotthall
    Keely (@keelyscotthall) reported

    @BeckyMoorcroftx @TSB I’ve had the same aswell this morning,that’s why I came to look on Twitter if any problems so it defiantly must be a issue

  • AaronJaunty
    AaronThoughts 🇬🇩 (@AaronJaunty) reported

    @giggy_claire @amarieki @TSB Same, so there must be an issue. Why are they asking for DM's generically? They ought to know they're causing the frustration?

  • davidb59
    david benjamin (@davidb59) reported

    @DS19484 @TSB Same here to our joint account to pay the mortgage. Tried to call. It says there is an issue, again! They are aware and resolving it and not to try and make a manual payment

  • CuriousScutter
    Jack Garfinkel (@CuriousScutter) reported

    @TSB .@TSB can only send out cards and new PINs by post. They cannot help you in branch, even if you have ID. They can give you cash, which is nice but also very 2010. Their staff are polite, but the bank's policies mean they can't help.

  • bigbonzo1
    Nick Anthony (@bigbonzo1) reported

    The National Lottery reps were not concerned that this could be a data breach. The @TSB were excellent. Did anyone realise that the card details on the Lottery site cannot be deleted unless the account is closed? Will buy in retailers from now on. 2/2