TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Epsom, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

• 
  Ian Hankins ✝️ (@amgrumpy) reported 20 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  smodfs (@smodfs) reported 35 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 38 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Gallon73 (@Gallon73) reported 41 minutes ago from Hooley, England

  @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

• 
  Straker Hair NW10 (@StrakerHair) reported 59 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Товарищ ирландец (@ahdamnpahpah) reported 6 minutes ago

  I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

• 
  Richard Hyland (@richardhyland) reported 10 minutes ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  Keith Ambler (@keithbfc) reported 10 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  Nicole Barlow (@Nicole_Barlow1) reported 11 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Me (@HalleWeen2012) reported 13 minutes ago

  @TSB app and website very very slow not showing transactions not happy!!!!!!!!!!!!!!! 😡

• 
  jack stearman (@jackstearman) reported 14 minutes ago

  @PCYintheCLE @TSB I could log in manually - but when Face ID wouldn’t let me do it

• 
  Jenna Burrows-Harrison (@jennaburhar) reported 21 minutes ago

  @TSB is it usual to have the app say i couldn't access moving money by stating "too many slaves and wives try again later" 100% not a joke it literally popped up.

• 
  Martinf68 (@Martinf683) reported 21 minutes ago

  @idonttwit2 @Ginger_Tucci @TSB I've not had any issues with the sanny app. Halifax is ok so is nationwide

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 25 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 26 minutes ago

  @santanderuk @TSB I've been into a branch today to try and close my business account. Can't do it in branch. Can't do it online. Make a call and stay on the line for ages. Poor service. How can I do it?