TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Chislehurst, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Chislehurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Chislehurst, England

Latest outage, problems and issue reports in Chislehurst and nearby locations:

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 36 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Grego Farray (@GregFarray) reported 38 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 45 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alex martin (@jammyjennypokes) reported 3 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Glenn Siddle 🇬🇧 (@glenn7575) reported 8 minutes ago

  @TSB No still carnt log in

• 
  Pam Medlock (@PamMedlock) reported 10 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  Paschal Ochang (@pascosoft) reported 12 minutes ago

  @TSB However you guys blocked my card. I have called the fraud team and provided all details and I am being told my card won't be unblocked and that I am not using a secured website when I am 100 percent sure I am in the UK government website.

• 
  Skała (@Skalaprp) reported 13 minutes ago

  @emmah80 @TSB Having same issue

• 
  Paul (@My_Living_Hell) reported 15 minutes ago

  @TSB Unfortunately sending a private message to you is not working

• 
  Michelle Buchan (@M_Buchan) reported 17 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 18 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  Paul Jasper Upton (@j45p3r1973) reported 20 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  George Gallowayish (@GeorgeForLondon) reported 22 minutes ago

  @TSB Tried to but the link is not working