TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Chislehurst, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Chislehurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Chislehurst, England

Latest outage, problems and issue reports in Chislehurst and nearby locations:

• 
  Grego Farray (@GregFarray) reported 9 minutes ago from Eltham, England

  @TSB I'm having problems contacting you and waiting for transfer please help

• 
  Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported 38 minutes ago from Camberwell, England

  Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 42 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dmp (@Prosserd68) reported 6 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 7 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  Rebecca Catherine Viner (@Beckiviner) reported 7 minutes ago

  What is your problem @TSB ? @FCDOGovUK Maria said using a K instead of C was not a problem it's still all just Catherine. Please help me @ukhomeoffice why are you all doing this to me?

• 
  Pam Cull (@catsPam12) reported 8 minutes ago

  @TSB @DJQueen_E Site down again

• 
  Mareesham (@Mareesham) reported 8 minutes ago

  @TSB why is your app down again?

• 
  JaCm (@JaCm2000uk) reported 13 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

• 
  adrian pennington (@pennington1) reported 21 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

• 
  kayleigh (@kaymetz85) reported 25 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  Allibalibee (@AllisonKomorows) reported 26 minutes ago

  What's going on this morning? Cannot access the app at all even after reinstall? Getting hacked off now @TSB

• 
  Junior Turner (@juniorturner84) reported 26 minutes ago

  @TSB your customer service is shocking forgot to put me on hold whilst joking with a colleague as I asked to escalate the call to a manager saying errr complain complain complain and laughing. Not professional at all, this is several issues now since coming to Your bank maybe time to move