TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 02/05/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • billyburke2 Billy Burke (@billyburke2) reported

    @TSB @helenisanangel If you are aware why not post something on the website so we know. Instead I called and waited about 40 minutes only to be told there are no issues currently

  • MirandaCaster1 Miranda Read Wilson (@MirandaCaster1) reported from Mossley, England

    @TSB I have been on hold to the fraud line all morning… I have had £300 taken out of my account and need help asap please

  • itsmejereemy 🧸Jeremy (@itsmejereemy) reported

    @TSB your bank is a joke. Always having issues with online services, I don’t remember a day that you didn’t have some type of issue with your service. I will be moving to Barclays again, I really regret banking with you. You guys have a lot of thinking to do and you must change!

  • originalmac101 Mac (@originalmac101) reported

    @TSB this is it for me....I al leaving....after all the challenges over the last two to three years.....then restricting crypto, now restricting general online purchases with a shocking product change OTP rollout..this is terrible service no matter the account level. I'm out

  • Chelss_1992 Chelsie Tilley (@Chelss_1992) reported

    @andertoc77 @TSB Are u having problems with failed online transactions?

  • SionMeredith Siôn Meredith (@SionMeredith) reported

    @TSB your website isn’t sending authentication codes for card payments. There seems to be a general problem. What is the expected timescale for this to be fixed?

  • stegothedump Stephen Davidson (@stegothedump) reported

    @TSB are you aware that your 1 Time password SMS service is taking around 2 hours to arrived. Which makes it useless? 3 purchases today I have had to abandon because of this problem.

  • CFC94_ CFC94_ (@CFC94_) reported

    @TSB hi Is there any reason the verification codes for payment are coming through slow? I’m not receiving the code till 1 hour + and by then it’s timing out

  • paulstephens56 paul stephens (@paulstephens56) reported

    @TSB come on now get your payments issue sorted as i need to pay for a item & a bill. you have had all day

  • TinaTribe1 Tina Mhiri (@TinaTribe1) reported

    @TSB trying to make a couple of online payments. Websites asking for code but not receiving them. Contact details all upto date. Help