Is TSB Bank down in Surbiton, Greater London, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Surbiton, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (29%)
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Login (25%)
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Transactions (20%)
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Website (18%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent TSB Bank outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transfer | |
| London |
Transactions | |
| London |
Website | |
| London |
Transactions | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
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TSB Bank Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Clyde Blacks
(@clyde_blacks) reported
from
Ealing, England
@TSB this madness now my debit card and mobile banking has been not working since 9am!
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smodfs
(@smodfs) reported
from
Brentford, England
@TSB once again your app is broken and can't access my money , yes that's my money
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john murphy
(@johnaze) reported
from
Camden Town, England
@TSB Temporary glitch.
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Darren de Vally 🏳️🌈🏳️⚧️
(@darrendevally) reported
from
Lambeth, England
@TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.
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Brian Paddick 🇺🇦🏳️🌈🇬🇧👨❤️👨🇳🇴🏳️⚧️
(@brianpaddick) reported
from
Camberwell, England
Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄
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Gallon73
(@Gallon73) reported
from
Hooley, England
@TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?
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Straker Hair NW10
(@StrakerHair) reported
from
Brentford, England
@TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB can someone help me please my debit card payment is declined
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Turner
(@turnerslad1) reported
@TSB Pointless exercise… 45 mins wait time to speak to someone in mumbai… this fraud issue is the second time in less than two weeks… how does a brand new credit card… unopened arrive with £245 spent on it? Twice! Inside job
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Andrew Turner
(@turnerslad1) reported
@TSB after 45 mins on hold to customer services im not transferred to freud dept based in mumbai!!! Thats another 45 mins hold call to speak to someone on a headset that sounds like they are underwater… tsb you should be ashamed!
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Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦
(@SarahLudford) reported
I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..
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Luddski 71🏴
(@Hullfcmike1971) reported
@TSB as a long term customer, if @santanderuk come anywhere near my account, I’m gone!
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Brigadoon 🇬🇧🏴🇬🇧
(@Pepper59569815) reported
@TSB 90 minutes on hold for telephone banking is really taking the proverbial ! And then no help whatsoever. Customer service zilch.
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Richard S
(@Stokesy1966) reported
@TSB Well thats a joke as well, nothing happens when you type in "complaint". Your customer service is appalling.
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Peter Laws
(@revpeterlaws) reported
@TSB Is your Business App down today. It wont open without an update, but the update is stuck forever, so i can't verify an important payment. Is there another option for me to verify? Alternatively, when will the app be fixed?
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Richard S
(@Stokesy1966) reported
@TSB I'm in a chat this morning. The issue is thay you just block a card without any notice, no message to tell the accounter holder, nothing. This isn't the first time you've done this and it's unacceptable.
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Rebecca K Viner
(@Beckiviner) reported
@TSB (@FinancialTimes ) "We use Docusign for this kind of request. Docusign don't use your data, they simply pass it to us securely. Need to find out more? Read our Privacy Notice. " TSB customer service page
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Lorne Sausage
(@JollyGoodWheeze) reported
@TSB 'and we look forward to being part of Santander'? Look forward to losing your jobs? Wiping out 215 years of history? Erasing another institution from Scotland? I've been a customer for 56 years. I'm not looking forward to trawling other banks to get the same T&Cs at my age.