TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 12/03/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Gemf1pink Gemma Rust (@Gemf1pink) reported

    @TSB is internet/mobile down? payment approval wont work & it seems impossible to get through to customer service to sort as you aren't answering and cutting phone calls off!! #timetoswitchaccount

  • ONLYONEGIBBO GIBBO (@ONLYONEGIBBO) reported

    Due to the fact @TSB no longer do counter service our money from our @RNRMC collection as part of @TEAMDIFH_RNRMC won’t be paid in until later on in the week. Not happy with TSB.

  • claire_g001 Claire ♡ (@claire_g001) reported

    @TSB any chance the mobile app will be back working soon??

  • Wakeuppsunshine Danielle (@Wakeuppsunshine) reported

    @TSB Is there problems with the mobile banking app this morning? Keep getting 'oops sorry' on the payment approval page, not ideal when things need paid!

  • ritomaidstone Rito (@ritomaidstone) reported

    @TSB it has been over 3 months trying to have signatories added to our business account!!! There are directors who have died on our signatory list and no current director is set up as a signatory... our business is failing to make payments to contractors and pay our staff! HELP

  • 1donaldoni donj scully (@1donaldoni) reported

    @TSB seems like you are having problems with online banking payments approvals, so why no announcement?

  • ONLYONEGIBBO GIBBO (@ONLYONEGIBBO) reported

    Due to the fact @TSB no longer do counter service after 1600 our money from our @RNRMC collection as part of @TEAMDIFH_RNRMC won’t be paid in until later on in the week. Not happy with TSB.

  • Gemf1pink Gemma Rust (@Gemf1pink) reported

    @TSB I can't approve payments today on my banking app... when will this system be working...???

  • NickZeUnicorn Beth Hope (@NickZeUnicorn) reported

    @TSB @TSB why has a payment I've tried to make been denied despite the fact I had to go into my online banking app to approve it? Used my fingerprint ID verification TWICE and that still wasn't good enough. Called 2 of your customer service numbers. Neither were useful. :(

  • hirewear Henry, Bruno & Pops, the Sanders Hirewear Hug (@hirewear) reported

    We were being Support Bears today & giving H lots of hugs. @TSB are incompetent idiots & making everything so darned stressful. She has had almost 3 hours of phone calls now since January & we still don’t have a bank account. We are an established business We open April 6th! 😡