TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 02/05/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • karlrolstone Karl Rolstone (@karlrolstone) reported

    @TSB When you go on the app, it just sends you to the 'set-up' page, which eventually tells you that there is a problem and to start again.

  • gruf85 gareth ferrol (@gruf85) reported

    @wonder_girlx @TSB Exact same issue for myself. Not the first time either.

  • karlrolstone Karl Rolstone (@karlrolstone) reported

    @TSB are you having issues your end with logging in on the app or the internet, as I can't access the login page on my TSB app. I've already changed all my passwords and memorable information. I need to pay bills and can't get online.

  • paddyjbee Paddy J Bee 🇮🇪🇪🇺 #FBPE #FBPPR (@paddyjbee) reported

    @TSB what's going on? The #TSB App seems to be down. I switched to WIFI which made it work for a while, but it won't work on my mobile data.

  • wonder_girlx Stacie-Jaynee Darton (@wonder_girlx) reported

    @TSB Already done this, uninstalled and reinstalled app, still nothing and can't access it via online.

  • purplewheelz Purplewheelz (@purplewheelz) reported

    @TSB I am also getting the same error as others are mentioning today. Does anyone know if card payments work before I potentially waste time trying to shop.

  • littlecure74 Dee Craig #OurRightToDecide🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@littlecure74) reported

    @TSB app has blocked me out asking to reset and when I do with correct information its saying error. Tried calling only to get a bot system! Are there any humans working that could shed light on situation

  • ThinkFast2021 ThinkFast (@ThinkFast2021) reported

    @TSB Hi there I have forgotten my user ID for my online banking. How would I view it again? I have access to my account via my phone

  • MeisterPortal Meister Eckhart (@MeisterPortal) reported

    @TSB Another month, the same issue trying to make a payment with TSB. #LifeMadeMoreDifficult

  • richyp1974 richard platt (@richyp1974) reported

    @tsb Well its been a couple of weeks guess it's time for the banking app to stop working AGAIN