TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 01/26/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Pmacdon10P Pmacdon10*** Pmacc (@Pmacdon10P) reported

    @TSB why can't I get access to online insurance docs? Or speak to a human being re claims?

  • Antuan997 Antuan (@Antuan997) reported

    @wwm1966 @TSB same here mate now its working there was some error

  • TonyDra61431085 Tony Drake (@TonyDra61431085) reported

    @TSB if you send a default notice to a address I've never lived at does that mean you have broken the Consumer credit act 1974 87(1)

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB After 2 hours on hold, the cretin who finally answered, thought he was placing me on hold, didn't and said outloud "bye bye" and disconnected me! Awful service. How do I make a formal complaint?

  • lesterbowie malcolm miles (@lesterbowie) reported

    @TSB I have a Personal Loan in my account ...how do I access the funds ?? Unable to withdraw or transfer to my Spend & Save account

  • Con_24 Conor Gillis (@Con_24) reported

    @TSB My Elderly Mother has been trying to pay for billis using your app and is continually blocked and told someone will ring her - It's been 4days!! and every time she tries to ring there is a ridiculous wait and no hold music!! AWFUL Customer Service!!

  • tinataylor79 Tina Taylor (@tinataylor79) reported

    @TSB sat in the TSB branch in Liverpool waiting to do a simple signature with my son for his savings account. Another 7 people also waiting with simple queries. Why can’t there just be a normal cashier desk service instead of a strange waiting room scenario? Customer service?

  • lmacleoduk Liam MacLeod (@lmacleoduk) reported

    Hi @TSB having issues getting into your app, same error message over and over "We're having problems trying to authenticate your login. You will need to set up your device again" and it's not just me, my mum has the same problem, is there an issue with your app atm?

  • JimSmit33060662 Jim Smith (@JimSmit33060662) reported

    @TSB am trying to log in to the app a d it's telling me I have to reregister my device? Are you having issues at your end?

  • tidyboiler Alan Douglas (@tidyboiler) reported

    BTW @TSB took more than 30 mins to get me through their “security” due “system issues” 😡