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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Surbiton, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • StrakerHair
    Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • darrendevally
    Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • clyde_blacks
    Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • smodfs
    smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • kaymetz85
    kayleigh (@kaymetz85) reported

    @TSB @thisisamy_ I'm having same issue

  • PamMedlock
    Pam Medlock (@PamMedlock) reported

    Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

  • marc_hughes86
    MarcHughes86 (@marc_hughes86) reported

    @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….

  • Nicole_Barlow1
    Nicole Barlow (@Nicole_Barlow1) reported

    @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

  • JaCm2000uk
    JaCm (@JaCm2000uk) reported

    @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

  • My_Living_Hell
    Paul (@My_Living_Hell) reported

    @TSB Unfortunately sending a private message to you is not working

  • TinaTribe1
    Tina Joanne (@TinaTribe1) reported

    @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

  • domster
    Dom Barnes (@domster) reported

    It’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB

  • CarolineWils87
    Caroline Wilson (@CarolineWils87) reported

    @TSB Hi, I've tried that. My husband has also just tried and he got a different message saying you are aware there is an issue.

  • Nito_Onna_Helen
    Helen May (@Nito_Onna_Helen) reported

    @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity