TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 01/24/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • cannemac1 cannemac (@cannemac1) reported

    @TSB Is your mobile app down again? I can't even use desktop internet to access TSB bank. Was having trouble using the app this morning. Have re installed mob app and still not working cant get access text. Getting fed upwith TSB

  • RoedValkyrie RoedValkyrie⭕ (@RoedValkyrie) reported

    @TSB Favorites tab to home page, then clicking on the login button and going from there. Using Google Chrome.

  • TodKirsty Kirsty Tod (@TodKirsty) reported

    @TSB I’m trying to pay my credit card but I can’t recover my UserID - keeps saying service unavailable. It’s been like that for a few days and I don’t want to pay late!!

  • FAlisonC Fiona Caryle (@FAlisonC) reported

    @TSB Hello! Please can you let me know when the Bromley branch will next be open? Went down at 1.40 today and it was shut with all the lights off. Website says it should have been open. Thanks xx

  • RoedValkyrie RoedValkyrie⭕ (@RoedValkyrie) reported

    @TSB I tried on a laptop I'd not used TSB on before - got to the login screen, it kicked me back to the user ID page with the claim that details were incorrect (they were not). If I try to click continue on User ID page now, I get the same error code as earlier.

  • danwel_1990 Danielle Sproson (@danwel_1990) reported

    @TSB @Martin56354261 I've been having the same problem for over a week making payments online! I've also repeatedly called customer service and done all the reinstalls etc. How long until this is fixed?

  • bianchi_man BianchiMan (@bianchi_man) reported

    @TSB Life made more painful. 20 minutes going through automated calls to tell me you’re closed? Website says open at 7am? Hopeless

  • sarahyhirons Sarah (@sarahyhirons) reported

    @TSB you sent me the How-To notes for the Tel Banking service the other day, where does it say in this document about being transferred to a real person?

  • joeTicMan joe heaney (@joeTicMan) reported

    @TSB if someone is spending your money hundreds of miles away while you watch your account getting smaller as your trying to tell tsb customer services ( as it happens) Is your policy always Not to refund your customers cash???

  • pdc20202 pdc2020 (@pdc20202) reported

    @TSB how do I actually talk to a customer service rep? I have an urgent issue to resolve!!!