TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 12/02/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Mali_D M (@Mali_D) reported

    @TSB your branch locator has been down for weeks. This is a joke. I've gone to 3 TSBs to find they are closed. Please can you share a list of branches in London and the greater London area and their opening times. And maybe fix the website!

  • Gregactor Greg Hughes (@Gregactor) reported

    @TSB Have now received call from TSB on Friday 25/09. Unable to resolve issue. Still unable to access my personal or business account online. Causing considerable embarrassment unable to pay bills due. Pay £25 pcm to TSB for account and charges for Business acc?

  • brianknowles50 Brian Knowles (@brianknowles50) reported

    @TSB So what do I and all other parents do when they move house, and the branch has closed down, leave the kids at the old address? Ridiculous situation given the electronic era we are in!!

  • mjpleathley Matthew Leathley (@mjpleathley) reported

    @TSB Thanks Phoebe, appreciate the help. Worrying that your customers need to tweet you about fraud to get through to someone though. I'm still on hold after 20mins!

  • ethereal_lester chloe (@ethereal_lester) reported

    @TSB hello, I have had a fraud case closed but there’s money under the case number going out? And transactions are in both pending and saying they’ve already been made, so there’s double the amount gone out, any help would be appreciated

  • Mali_D M (@Mali_D) reported

    @TSB Thank you for confirming. I hope you passed on their phone line isn't working which isn't ideal.

  • LinziDavidson Linzi (@LinziDavidson) reported

    @TSB is the app broken? Won't let me log in. Says I have to re-register which I've done and still not working.

  • suefrost1960 Sue frost (@suefrost1960) reported

    @TSB Hi still unable to access my accounts online. When are you going to fix the technical problems?. Been unable to go online for nearly a week. If not sorted soon then I'll transfer my accounts to another bank. Totally fed up.

  • LDoubleEF _ (@LDoubleEF) reported

    Find it crazy how your bank can just assume something is fraudulent on your account with having no indication of any fraud activity… Then block all your cards and deny you from logging into online banking @TSB

  • NollTamas Tamas Noll (@NollTamas) reported

    Dear @TSB your agent just left me hanging. It’s not entirely their fault as I didn’t answered for a question for a few minutes as my little one needed my attention. I still need some assistance with my transfer issue