TSB Bank status: access issues and outage reports
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
- Mobile App (42%)
- Transactions (23%)
- Login (19%)
- Website (15%)
Live Outage Map Near Surbiton, England
The most recent TSB Bank outage reports came from the following cities: City of London.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Transactions | 1 month ago |
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London
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Transactions | 2 months ago |
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London
|
Login | 2 months ago |
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Hackney
|
Mobile App | 3 months ago |
|
City of London
|
Mobile App | 4 months ago |
|
Wandsworth
|
Mobile App | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TSB Bank Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Darren de Vally 🏳️🌈🏳️⚧️ (@darrendevally) reported from Lambeth, England@TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandI didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Gallon73 (@Gallon73) reported from Hooley, England@TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?
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Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Brian Paddick 🇺🇦🏳️🌈🇬🇧👨❤️👨🇳🇴🏳️⚧️ (@brianpaddick) reported from Camberwell, EnglandLetter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄
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Sours21 (@Sours211) reported from Camden Town, England@TSB can someone help me please my debit card payment is declined
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Straker Hair NW10 (@StrakerHair) reported from Brentford, England@TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Johnson (@MattJohnson_72) reported@TSB can somebody please get in contact with me asap, you’ve randomly just blocked my accounts. I’ve tried to ring you but your lines are shut, really poor service.
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Bhoysghirl1888 (@Bhoysghirl1888) reported@TSB It was between my own but switched browser and it worked. Mum's issue was to another bank but she just done it the old fashioned way and took cash from the ATM and gave it to the person to deposit in their branch. Old tech is the best I guess.
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Matt Johnson (@MattJohnson_72) reported@TSB Nobody’s been in touch and I still can’t access my accounts or online banking? Complete and utter shambles, what’s going on????
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Bhoysghirl1888 (@Bhoysghirl1888) reported@TSB Just telling me there's technical issues. Doesn't say which one. Is there a limit as to how much can be transferred between accounts?
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Elzabeth (@elegsabiff) reported@Carlo14601 @TSB It used to be. For 15 years I transferred montly from bank A to TSB savings so that when I needed extra the money was saved, waiting, and could be transferred back. No problem. Now TSB although still showing bank A as a contact, no transfer can be done.
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Carl (@Carlo14601) reported@oftenpure @TSB For clarity, purchase on a Monday, the transaction fully processes by Wednesday, and save the pennies moves on Thursday. I wish it was instant for the pennies so I can budget better. So slow. Need spend notifications too then I’d move full TSB
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Zoe M Jones (@ZoeMJones2) reported@TSB absolutely fuming. Unable to move money from my savings account to my everyday account to get home this morning after being out in town as once again tsb is down without notice had to walk home at 2am !!
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Brentwood Plumbing (@BPHlimited) reported@TSB I still can't access my account due the same problem I encountered yesterday and many other times 'technical issues'!
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steve penhall (@penhalluk) reported@TSB Someone really needs to have a look at the IT team employed by TSB. Honestly never known a bank or any app for that matter to be down for such long periods. So frustrating and I really should look to leave but I guess that's tomorrow's problem.
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Bhoysghirl1888 (@Bhoysghirl1888) reported@BPHlimited @TSB I'm able to get in but can't transfer money between accounts so that it's there for a big purchase I need to make tomorrow. It was the same a few weeks ago when helping my Mum transfer between her accounts. If it's a browser issue, what is best one to use?