TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 11/21/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Margare29090498 Margaret Cummings (@Margare29090498) reported

    @Soxthewavingcat @TSB @tsb help your customers. We see you.

  • RobPonsford Rob Ponsford SOSJ 🌹✝️ 🏳️‍🌈🌹☦️ (@RobPonsford) reported

    @Gregactor @TSB Many of us have had duplicate transactions taken today leaving us up **** creek, their solution get an emergency overdraft why they work on the solution

  • theindigosystem 𝕿𝖍𝖊𝕭𝖎𝖙𝖙𝖊𝖗𝕽𝖊𝖖𝖚𝖎𝖊𝖒 (@theindigosystem) reported

    @TSB Doesn’t help me. I’m broke. You took all of my money. £140 you owe me I worked out. I owe £75 today and more on my phone bill I can’t afford now because of this. My Asda order could have been cancelled because of this too with no food or cat food. It’s disgraceful

  • ErvinAutumnfest Ervin Autumnfest (@ErvinAutumnfest) reported

    @TSB So it's not an issue with the retailer it's an issue with the bank (again) is it

  • Vmartine1905 Victoria Martine (@Vmartine1905) reported

    @TSB You're joking. How long before this is fixed please? I have made a payment today for 50.26 and you have taken over £150.00. I need electric because I'm working from home!

  • zai_online Zai✌️泽希 (@zai_online) reported

    @clivesinclair @TSB Better to log online or over the phone (when call times die down)?

  • Laurarosespenc3 Laurarosespence (@Laurarosespenc3) reported

    @NaomiHarrison_1 @TSB I've spend the last hour trying to get through and then managed to get through to get told they don't know what's happening and their trying to resolve the problem and they can't give a time scale of when funds will get returned, total joke x

  • JessieB_22 Jess (@JessieB_22) reported

    @ukmetalhead89 @TSB Even if you get through they have no answers & say they are working on it

  • NaomiHarrison_1 Naomi #TorysOut (@NaomiHarrison_1) reported

    @TSB @danben2006 Not good enough! you've left people unable to eat or have money for energy. Disabled people left with nothing! Sort your **** out TSB!

  • Rachelly_N Rach (@Rachelly_N) reported

    @TSB Disgraceful service, also having a virtual assistant on Live chat to discuss possible fraud is not good enough. You could have your account cleaned out by the time it gets around to putting you through. Gave up after being on hold for an hour