TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 02/09/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (20%)

    Website (20%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul7Law Paul (@Paul7Law) reported

    @TSB this issue of taking duplicate payments is really bad.. I can't get hold of anyone at the bank and we are being told nothing about when this will be resolved. What about customers who have not identified the issue themselves? Will you still return payments to those? #TSB

  • clivesinclair Clive Sinclair 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@clivesinclair) reported

    @zai_online @TSB I’ve complained (formally) three times since 2016. £150 each time. Make sure you have hard copies of you statements showing the duplicates and screenshots. Handy for sending to the ombudsman. Even though they have admitted an issue, still complain.

  • RSmithy82 Robin (@RSmithy82) reported

    @TSB do you have any idea when this will be resolved when I spoke to customer services they didn’t seem to have any answers just “as soon as possible” that’s not really good enough. @TSB your staff are dealing with this the best they can at least give your customers some answers

  • x_hlcr (@x_hlcr) reported

    @theindigosystem @Lee_Shelli @TSB I was given a number for customer support to ask them for a temp payment from the bank - 03458357820

  • Gregactor Greg Hughes (@Gregactor) reported

    @TSB Dear TSB, I am aware I owe <£100k in mortgages to you. Unfortunately I have some issues. I am working hard to fix these issues and will ensure payments are made (I cannot confirm when/how) I'm sorry for any inconvenience caused.

  • ohsinnerman Johnny Mains Джонні Мейнс 🇺🇦 (@ohsinnerman) reported

    @TSB I went to post some stuff today, my bank acocunt has been wiped out. You've left me with **** all. What am I supposed to do?

  • Lee_Shelli Shelli (@Lee_Shelli) reported

    @x_hlcr @theindigosystem @TSB Thanks for sharing bit after spending 40 mins on a call that was of no help, I'm not that keen to wait on another call

  • MattRiggall Matt Riggall (@MattRiggall) reported

    @TSB Its time to switch people, TSB's IT is a clamity and @firstdirect are offering £150 switching bonus and rated 90% customer service

  • alzham1980 Alana Hamilton (@alzham1980) reported

    @TSB Left with less than £5, completely wiped out my overdraft when I was at over £100 yesterday, over £200 taken in error! Absolutely ridiculous, I hope compensation will be paid to those affected!!!!

  • NaomiHarrison_1 Naomi #TorysOut (@NaomiHarrison_1) reported

    @TSB @danben2006 Not good enough! you've left people unable to eat or have money for energy. Disabled people left with nothing! Sort your **** out TSB!