TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  Clyde Blacks (@clyde_blacks) reported 36 minutes ago from Ealing, England

  @TSB this madness now my debit card and mobile banking has been not working since 9am!

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 40 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  smodfs (@smodfs) reported 48 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

• 
  Ian Hankins ✝️ (@amgrumpy) reported 54 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Straker Hair NW10 (@StrakerHair) reported 56 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Etienne (@EtienneJS) reported 2 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Michelle Cook (@MCOOK73) reported 6 minutes ago

  @TSB account not working AGAIN seriously I’ve never known a bank to go down so much bloody frustrating 😡

• 
  Joanne (@hain_joanne) reported 7 minutes ago

  @TSB Joke, what's with the silly error messages

• 
  Mareesham (@Mareesham) reported 7 minutes ago

  @TSB No it hasn’t, I still can’t access it!!

• 
  adrian pennington (@pennington1) reported 9 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

• 
  kayleigh (@kaymetz85) reported 9 minutes ago

  @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine

• 
  Stephen Old #FBPE (@StephenOld) reported 12 minutes ago

  @TSB There is little point in having an account on X if you cannot actually access your account through it. You have already closed one of my accounts without telling me - after taking £10.5 k in charges off me in 2007-8 when I could not work because my sister was dying.

• 
  NUFC (@nufcscot) reported 16 minutes ago

  @TSB @D5013956430594 You know it’s down . As there’s a message saying you do .

• 
  MBUR337 (@MBUR337) reported 18 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  jamie robertson (@pinkjockalypse) reported 24 minutes ago

  @TSB No option on the app tonight to pay credit card. In fact credit card entirely missing from app. 4th time in 3 yrs its gone missing from the app. I note the 'manage cards' option isnt working either so thank Gawd I havent lost my card. Its rather frustrating really.