TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 11/29/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • casualbongos_ Kirsten♡ (@casualbongos_) reported

    @TSB I'm trying to log in to the mobile app and it wants an activation code, something I've never received. How do I get an activation code?

  • cowmincer JenHen (@cowmincer) reported

    @TSB Sure, I can do that. I don't have any screen shots. To update, @JonnySherlock 's tip of linking on a Chrome incognito page has worked for now, surely the Tsb IT team can follow the breadcrumbs to whatever the problem is?

  • Bigalanh5 Alan Hardy (@Bigalanh5) reported

    @TSB Jenny! Amazing service. Made @BarclaysUK and @NatWestGroup look very poor 👏👏

  • ellisd479 Daniel holder (@ellisd479) reported

    @TSB anybody else having trouble paying for things? Can’t get my cab to work having to walk an hour lovely 1 hour late and 1 hour missed pay this bank has cost me hundreds from hardly working

  • AngelaLeslie20 Angela Leslie (@AngelaLeslie20) reported

    @TSB @BenWoodward We had exactly the same, locked out and little help. 2 and a half hours to sort out a transfer to a family member and that was including over an hour of security questions. Was told we'd get a letter to give feedback but over 2 weeks later nothing! Ridiculous

  • ThinkFast2021 ThinkFast (@ThinkFast2021) reported

    @TSB Hi there I have forgotten my user ID for my online banking. How would I view it again? I have access to my account via my phone

  • rtfd0815 Rachael Louise (@rtfd0815) reported

    @TSB Hi TSB Called in today to discuss an issue, the person I spoke to was giving me incorrect legal advice when I ask what law/act etc it was to clarify they refused to clarify. Want to put in a complaint against this,financial company shouldn't be giving out wrongful info

  • Seagullshit1 Seagullshit (@Seagullshit1) reported

    I witnessed some very aggressive behaviour from a member of staff yesterday towards an elderly customer at your Maghull Branch. How and who can I report this to? @TSB

  • Andrew_Makes Andrew - Games Designer (@Andrew_Makes) reported

    @TSB internet banking page isn't loading and getting a 502 proxy error on your status page. Any ETA on fixing this?

  • heyjaylove Jay Love (@heyjaylove) reported

    @TSB hi I’m not a customer of yours but I have found one of your customer’s card in Liverpool today. I can’t call any of the numbers listed as they all want me to enter account details. What should I do with the card?