TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 03/15/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (10%)

    Website (10%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Rich972 Richard Cox (@Rich972) reported

    @TSB I spent an hour and a half waiting for your fraud department to answer the call ,finally got through and they hung up can’t reach anyone it’s such a shockingly bad service

  • tim_barra Barra (@tim_barra) reported

    @TSB you put a block on my Premier Banking debit card and didn’t bother notifying me. Have now been holding for 30+ minutes to speak to your fraud department. Which bank do you suggest I switch to?

  • _shelbsx shelbie armstrong (@_shelbsx) reported

    @TSB I’ve had fraud on my account and I cannot get through to anyone please can someone help!

  • philippasjneal Philippa Neal (@philippasjneal) reported

    @TSB Can I ask why you automatically decline fraud claims when the transactions relate to gambling? We shouldn't have to go to the site where the card has been fraudulently used, when TSB already texted flagging it might be suspicious. You have evidence that it is suspicious activity

  • SconeScotty ScottySconeGaming (@SconeScotty) reported

    @TSB Hi... I Lost My Bank Card and need to cancel it... But I can't use your phone service because I don't know my account number and I cant use Online Banking as I have no Online Banking.

  • ezs Martin Buckley ⭐⭐🏆💉💉🩹🏳️‍🌈 (@ezs) reported

    Working with the UK High Street banks from afar. @LloydsBank polite, want to help, call when expected. @TSB the complete opposite. Unable to help, unable to call back, open complaints dating back years. :\

  • dempsey1709 Dempsey Siobhán (@dempsey1709) reported

    I actually just can't wait it's so damn anti customer 😒 @tsb @SeanMoncrieff

  • greenbenjamin Benjamin Green (@greenbenjamin) reported

    @TSB Hi – all sorted now after a phone call. It appears the site your end wasn’t registering that the memorable word had been changed in the reset, so the operator had to clear all the security details to start fresh. Worth looking into as it was pretty frustrating!

  • averageguy6 Stunt Double (@averageguy6) reported

    Hello @TSB can you please have a look at your online banking system. Several days in a row now that I am having problems making quick money transfers. Numerous error messages. It's also making me use a OTP every time I log in from my mobile, and now is not even not recognising it

  • gerry50 gerry mcmahon (@gerry50) reported

    @TSB Am having difficulty logging on to online banking. Are there problems at the moment?