TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 12/31/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • cappilio Jamie Harrison (@cappilio) reported

    @TSB are you down , app isn't working mobile website not loading...

  • mjCurnow Martin Curnow (@mjCurnow) reported

    @TSB think you need to do some customer service training. A loud sigh followed by it’ll have to wait until this afternoon isn’t the greatest reply to an enquiry about a document that you’ve had for nearly 6 weeks.

  • PaulLoriggio Paul Loriggio (@PaulLoriggio) reported

    @TSB It has not been resolved! The issue is still there. Apparently just checking a few things on my account! Your answers on Internet banking are as bad as your replies to tweets. Enough!! I’m out. Terrible Terrible bank!

  • SeanLenton Sean Lenton (@SeanLenton) reported

    @TSB my wife @EmmaLJordan is having issues, your one time passcode that you are sending her for the app is saying it’s wrong but it isn’t, can anybody help?

  • umwhoslouise Louise ✨ (@umwhoslouise) reported

    @TSB Hello, how can I request a refund for a service that did not take place from a retailer e.g. Ola Cabs? I was charge for two rides that NEVER took place and both payments were taken from my account.

  • colley_xo Colle (@colley_xo) reported

    @TSB hi I am tryna contact my local branch but can’t get through. I need some help/advice please

  • SeanLenton Sean Lenton (@SeanLenton) reported

    @TSB Hello, can’t log in via website either.. says the OTP is wrong but we have checked it 5 times and it wasn’t..sending DM now, what information would you like her to send?

  • elizabethhook5 Liz Hook (@elizabethhook5) reported

    @TSB Thanks Cath, have been able to log on. Saw there were multiple problems going on, glad it's sorted 👍

  • chimpfish Paul Gregory (@chimpfish) reported

    @TSB DM sent.... Awaiting your reply. Interested to see if this is better customer service than the phones.

  • HansonAsiedu Hanson Asiedu (@HansonAsiedu) reported

    @TSB morning. Are there problems with the app? I can’t make a payment. Just crashes me out