TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 12/09/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Return0fTheMac_ Mac (@Return0fTheMac_) reported

    @TSB Spoke to someone. Apparently you are having difficulties with debit transactions online. It's really not good enough one problem after the next every few months.

  • Girl_Remastered Debbie L (@Girl_Remastered) reported

    @TSB Thanks, I will do that. If I have used my actual physical face to approve a transaction via an actual physical phone in my possession I don’t then expect to keep being inconvenienced by payment declines. Its a farce and a poor customer experience entirely

  • GMichelle62 Michelle Gallant 💙🍸💙 (@GMichelle62) reported

    @afowler06 @supreme_cbd @TSB Hi, yes I have the same problem !

  • Katyag15 Katy Gray (@Katyag15) reported from Aberdeen, Scotland

    @TSB I made a purchase thru a website which has now been revealed as a scam site. Can I claim thru the bank as a refund?

  • GreerIsla Isla Greer (@GreerIsla) reported

    @TSB my card keeps declining and looks like a lot of other people are experiencing the same problem! Yet again another problem it’s getting beyond a joke now!

  • DemonDoughnut Terry White (@DemonDoughnut) reported

    @ian_mcnicholl As 35% of victims are male, this is unrepresentative It would be most helpful to indicate to male victims that the service is available to them as well I hope you might address this @TSB

  • Houston_Britt Brittany Houston (@Houston_Britt) reported

    @TSB That's a terrible re-skin of your old asset "Love thieves"

  • ManInTheMoon_2 Man In The Moon _2 (@ManInTheMoon_2) reported

    @TSB You have a problem with protecting the customer's personal data. I called today to cancel a card and was told that my current address is not the address registered on my account.

  • ManInTheMoon_2 Man In The Moon _2 (@ManInTheMoon_2) reported

    @TSB Follow-up... Not only is this a concern viz my direct banking issues, this is an issue with my @Experian_UK credit score which had been dropping in recent weeks, despite there being no action.

  • accesstheglobe1 James Exton (@accesstheglobe1) reported

    @TSB in the process of switching to this bank. Very disappointed with customer service. Payment to another UK bank is under review, but have been waiting over 2hrs for someone to contact me. Will anyone from Tsb reply on Twitter???