TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 11/30/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    usual rubbish @TSB service today

  • Maggie_J_W M (@Maggie_J_W) reported

    @TSB_News @TSB I was trying to pay into an ISA in my own name and you've now blocked all my accounts and after half and hour on the phone answering intrusive questions still blocked. You might be refunding people but I now can't even access my own money. Hardly award winning.

  • LLCoolDan Daniel Minett (@LLCoolDan) reported

    @TSB_News @TSB Awards are well and good but if you don't answer your phones when there is a fraud issue then it is not helpful in any way

  • garylovesjackie Gary (@garylovesjackie) reported

    @TSB I can log in now but why is the TSB app so unreliable this is a common occurrence

  • Javopolis_ Javopolis_ (@Javopolis_) reported

    @TSB I am having issues with Apple Pay using my TSB card. I currently cannot use it to travel at TFL stations. Can you please look into this as I do not want to get stranded. Thank you.

  • pictur3m3 TimB (@pictur3m3) reported

    @TSB hi is the app down, I keep getting veryfying device screen and it goes no further.

  • Alana_IrwinX Alana Irwin (@Alana_IrwinX) reported

    When will the app be back up and running @TSB? I’m travelling and received no notice that it would be down.

  • AlastairMitch14 Alastair Mitchell (@AlastairMitch14) reported

    @TSB My resolution this year is to find a bank that treats its customers with a bit of respect and decency. 19 years of tsb and I think a rock would have better customer service.

  • bagpussforeva Charlotte (@bagpussforeva) reported

    @TSB is anyone else having issues logging into the app?

  • Wizzabee Izzie Rose (@Wizzabee) reported

    @TSB I need help with cashing a cheque. My nearest bank is 6.5miles away and I can't cash it through the app. What do you recommend?