TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 11/23/2025 13:15

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenPDawson Steven Dawson (@StevenPDawson) reported

    Another payday and guess what? The @TSB app is down again! Never known anything like it. Time to move to a bank that actual knows how to operate in modern times.

  • MaaleeshHabibi Fred Wubbington (@MaaleeshHabibi) reported

    I wonder if all @TSB email and soc-med systems automatically start all responses with "I'm sorry to read that". But the "sorry to read that" department is much more on the ball than 'the getting anything done' department. Incandescent with lack of service -but who at TSB cares?

  • dmcquatt DmQ (@dmcquatt) reported

    @TSB Thanks Alex, then why does your generally well known to be terrible online banking system accept a weekend date, why not just have a system that greys out unavailable date ?

  • ctinakemley Tina (@ctinakemley) reported

    @TSB why’s ur stupid bank app not working yet again babe

  • elico78 elico78 (@elico78) reported

    @TSB A saved payee who I have been sending payments to frequently has suddenly disappeared from online and mobile banking. Can you help please ideally reinstate the saved payee or if not, let me know the sort code and account number from the last payment so that I can recreate?

  • carole2833 Carole Gourlay (@carole2833) reported

    @TSB it was only on 11/2/23 we couldn’t log on then. Whatever is the matter with your banking system? You banks charge enough in fees surely you can get it working.

  • _laurakc laura (@_laurakc) reported

    @TSB any eta on a fix for online banking? Same thing happened in December; banking services not being available every other payday is pretty poor.

  • mir_carmichael Miranda (@mir_carmichael) reported

    @TSB Morning it is showing that there is a problem accessing my internet banking just now.

  • mir_carmichael Miranda (@mir_carmichael) reported

    @TSB A technical issue at your end

  • gmac1474 gonzobam (@gmac1474) reported

    @TSB why is the online banking app down so frequently, Moving banks today as sick of this