TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  Ian Hankins ✝️ (@amgrumpy) reported 8 minutes ago from Wandsworth, England

  @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

• 
  Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported 8 minutes ago from Lambeth, England

  @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

• 
  Straker Hair NW10 (@StrakerHair) reported 10 minutes ago from Brentford, England

  @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

• 
  Clyde Blacks (@clyde_blacks) reported 34 minutes ago from Ealing, England

  @TSB this madness now my debit card and mobile banking has been not working since 9am!

• 
  smodfs (@smodfs) reported 45 minutes ago from Brentford, England

  @TSB once again your app is broken and can't access my money , yes that's my money

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil Billingham (@PhilBillingham) reported 4 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Matt Smith🐀 (@Yuluthu) reported 8 minutes ago

  @TSB trying to scan a cheque on my phone, it'd be nice if your garbage app could read anything properly or not crash when I assumingly finally get a photo it doesn't hate

• 
  Phillip Lloyd (@PhillipLL) reported 9 minutes ago

  @TSB OTP not working to log in to online account

• 
  George Thomson (@g2dod) reported 10 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.

• 
  Helen May (@Nito_Onna_Helen) reported 10 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  Simon Parry (@sparry951) reported 11 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

• 
  Zarzar (@Zarzar792095) reported 13 minutes ago

  @TSB why is the app down again?

• 
  MBUR337 (@MBUR337) reported 16 minutes ago

  It’s a sorry state when a major #UK bank like @TSB sends threatening letters to customers who already pay back well beyond the minimum payment every month and have never missed payments to pay more or we will suspend your services in 30 days So having problems with liquidity TSB?

• 
  Haleema (@Haych1529) reported 19 minutes ago

  @TSB why is the app down once again, honestly it’s getting quite pathetic!

• 
  Bigdaveman (@bigdavemanman) reported 29 minutes ago

  @Elviajero1275 @TSB Calling companies out about their service all the time, serial complainer?? !!