TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 10/25/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (24%)

    Login (24%)

  3. Website (19%)

    Website (19%)

  4. Transactions (10%)

    Transactions (10%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • J___M___H Harrison (@J___M___H) reported

    @TSB Hi, an 0345 351 1692 number continues to call me and apparently is an authentic TSB Fraud number I did get a scam text message early this morning that my card had been blocked but after going into the bank this morning I found out that everything is fine. Could you help?

  • Richard_Norfolk Richard Norfolk (@Richard_Norfolk) reported

    @maycocksheena1 @TSB If Nat West is anything to go by, High Street branch can't help, as Internet Banking is franchised separately and never the twain shall meet..

  • mark_interior - (@mark_interior) reported

    @TSB You have the problem in my first message, so won't be sending DM I want everyone to no you are as I say, T otally ***** B ank

  • TezGO4 Tez (@TezGO4) reported

    @TSB 40 minutes on hold to fix a bank fault is quit a pisstake

  • ClareHodgson11 Thelma Reynolds (@ClareHodgson11) reported

    @TSB spent nearly two hours trying to speak to someone yesterday regarding fraudulent transactions on my card. When I finally got through, no one could help as systems were down. I've tried again today ... but still in a queue. I need to speak to someone urgently.

  • BurnSteven Steven Burn (@BurnSteven) reported

    @TSB the app. Local store is closed for refurbishment. Currently £60 out of pocket from unauthorized payments and more pending which I can’t speak to anyone about. Completely unacceptable level of service.

  • damhack d͓̽a͓̽m͓̽h͓̽a͓̽c͓̽k͓̽ (@damhack) reported

    @TSB How do people who got their cards security blocked attempting to make direct payments during the outage get their cards unblocked? Card security staff say they have no access to the internal card services.

  • LouiseBeale Louise Beale (@LouiseBeale) reported

    Hey @TSB is your app down? My elderly Mum can’t log on to her account and her app just says she doesn’t exist! She only tried to log on…

  • JakeLew93305052 Jake Lewis (@JakeLew93305052) reported

    @TSB I have tried to access my credit card online and within the app and it is not showing. Is there an IT issue? Thanks.

  • JoshuaG54543963 Joshua Graham (@JoshuaG54543963) reported

    @TSB my account is overdrawn to bank error but yet nothing can be done this is shambolic to say the least! If FSU say you can only have 3 payment plan a year it’s a joke tbf