TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 01/23/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • AlisonT16296828 Alison Thomas (@AlisonT16296828) reported

    @TSB TSB not authorising online card payments. Codes come through 12-24 hours after trying to make payments and refusing to discuss the issue over the phone . Awful customer service - AGAIN !

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB @TSB Are you willing to pay my late payment fee of £25 because your online banking is still not working ?

  • paulreffin Paul Reffin (@paulreffin) reported

    @TSB If you’re aware then advertising the fact on social media or your app would probably be of help.

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    @CFC94_ @TSB I'm looking at moving to Starling Bank when they get back up. I don't have family. When they do this I don't have access to any money at all. I'm surprised the regulators don't sanction them or shut them down.

  • karonc8 karon clements (@karonc8) reported

    @tsb is there a problem with your system as your not sending authorisation codes out.

  • Warhu Val Warhurst (@Warhu) reported

    @TSB So this problem has run over into today. I need to pay for my shopping! When will it be fixed?? I was sent over 40 codes during the night....why??? They don't work!! 🤬🤬

  • CFC94_ CFC94_ (@CFC94_) reported

    @TSB Sort your verification codes out and stop posting ****

  • CFC94_ CFC94_ (@CFC94_) reported

    @holly_bunks @TSB It’s been happening for 2 days. Yet they’re working “hard” to fix it

  • elliecowley Helen Cowley (@elliecowley) reported

    @TSB You have not answered the question as to why TSB are not informing customers of the issue there is nothing on your website or service status

  • jimmyri81918661 jimmy riddle (@jimmyri81918661) reported

    @Elseandrew @TSB how can a bank with high security have the wrong phone number @ as i get the same problem ,and they told me there is only one number attached to my account which is the correct one