TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 12/16/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ryantanna5 Ryan Tanna (@ryantanna5) reported

    @TSB practically begging me to switch business banking away from them with their failure to fix their connection issues with @Xero...

  • sarahyhirons Sarah (@sarahyhirons) reported

    @TSB you sent me the How-To notes for the Tel Banking service the other day, where does it say in this document about being transferred to a real person?

  • TodKirsty Kirsty Tod (@TodKirsty) reported

    @TSB I’m trying to pay my credit card but I can’t recover my UserID - keeps saying service unavailable. It’s been like that for a few days and I don’t want to pay late!!

  • Minghowriter Ming Ho (@Minghowriter) reported

    @JamieMc76633051 @TSB @LastPass It's the Mac laptop on Safari that I'm having the problem with; on iPad, I can access via app quite easily via touch login, but account features are limited there.

  • RoedValkyrie RoedValkyrie⭕ (@RoedValkyrie) reported

    @TSB I tried on a laptop I'd not used TSB on before - got to the login screen, it kicked me back to the user ID page with the claim that details were incorrect (they were not). If I try to click continue on User ID page now, I get the same error code as earlier.

  • xx_xshereex_xx sheree hogg (@xx_xshereex_xx) reported

    @TSB has the worst customer service I've ever experienced I've had a complaint open with you since the start of Jan The claims handler has since gone awol and won't respond to my calls or emails! The way you've handled my account is appalling it's causing me unbelievable stress!

  • pdc20202 pdc2020 (@pdc20202) reported

    @TSB how do I actually talk to a customer service rep? I have an urgent issue to resolve!!!

  • erngw Greg Wride (@erngw) reported

    @TSB @Martin56354261 sounds as though I'm getting the same problem as you Martin (with ASDA online shopping)--been same for last 4 weeks !

  • sarahyhirons Sarah (@sarahyhirons) reported

    @TSB to be honest I've been trying to speak with someone for days about a transfer into my account I don't recognise, I'm concerned as I'm trying to buy a house and don't need any concerns with my bank account or the stress. Help??

  • Minghowriter Ming Ho (@Minghowriter) reported

    @JamieMc76633051 @TSB @LastPass It's the Mac laptop that I'm having the problem with; on iPad, I can access via app quite easily via touch login, but features are limited there.