TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 01/05/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

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City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • michelle_moomin Michelle Annie (@michelle_moomin) reported

    @TSB I used my card in a restaurant during the week and it was declined due to potential fraud. When I try to resolve this through your automated service, it times out because you have high call volumes. My weekly grocery shop has now been declined too. How can this be fixed?

  • mazleeds Maz Ferguson 🏃🏼‍♀️🎽 (@mazleeds) reported

    @TSB is your app down again?

  • S1000RR20102 @S1000RR_2010 (@S1000RR20102) reported

    @TSB I cannot login to your website. Been going on for over a week. The online banking is a total shambles.

  • chrishunta18 ✨CH✨ (@chrishunta18) reported

    @TSB why has my credit card disappeared from my internet banking? Please help me @TSB_News

  • PaulWilliamric2 Paul William richard (@PaulWilliamric2) reported

    @TSB No I won’t DM as I tried that before and eventually got a reply saying sorry we can’t help.

  • Iamacant Iamacant 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐️⭐️ (@Iamacant) reported

    @TSB Cannot log in. Site down?

  • ArjunSinghL Arjun Singh (@ArjunSinghL) reported

    anybody else having card issues with @TSB? been on the phone for ages

  • _s_ph_21 ❁ soph ❁ (@_s_ph_21) reported

    @TSB been trying to get through on the phone to your Debit Card Fraud Payment Verification team since 17:55 this evening, still not had my call answered. Rang your customer service line on a second phone who put me back through to the same number. Awful, time wasting service.

  • johnoram61 John Oram (@johnoram61) reported

    @TSB Website has said for several days that the branch locator is not working properly. What is actually being done to fix it?

  • Andy_Luc Andy Lucas (@Andy_Luc) reported

    @TSB I’ve had a shocking experience regarding fraud on my debit card - it’s impossible to get through on the phone to speak to anyone about it, constantly on hold. And why don’t you have the option for mobile notifications whenever a debit card is used, as offered by most other banks?