TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 12/06/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Christo37720760 Christopher Mitchell (@Christo37720760) reported

    @TSB Not been able to access my account all day, or transfer money, placed an order online with Asda, tells me payment isn’t setup even though details are correct, I certainly hope compensation is in order for such inconvenience TSB, anxiety levels are extremely high 😰

  • amz_inspires ✨Amanda Ashton-Booth✨ (@amz_inspires) reported

    @AdamRil96504700 @bsiohxo @TSB It’s the whole entire site down at my end as well as app. I cannot even access the web contact form to complain

  • CZ6PL0j6P8MRepN Shane (@CZ6PL0j6P8MRepN) reported

    @TSB sorry, apologies for inconvenience, sorry a bit more … can’t be arsed. happens far too often. have an account with starling and don’t think it’s been down once in three years. think it’s about time i move fully over

  • LesleyEvans100 Lesley Evans (@LesleyEvans100) reported

    @TSB Online banking has been down all day- not good enough!

  • emma62202499 emma (@emma62202499) reported

    @TSB It's now 21.05 and my app is still not working and I have bills to pay how much longer til its working

  • LotGoing Whole Lot Going On (@LotGoing) reported

    @TSB @SweetDimples67 Still not working, any idea when it will be as been off all day?

  • shawza96 Shaw (@shawza96) reported

    @TSB I still can’t get into this, when is it going to be sorted ? That’s all day. Shocking service

  • HeatherHeggie Heather Heggie (@HeatherHeggie) reported

    @TSB Not working again that’s been since before 8 this morning

  • HesslewoodPaul Paul Hesslewood (@HesslewoodPaul) reported

    @tsb your app and your support structure is ****. You can almost make a diary reminder is it payday yes, is the @TSB app down yes it is. Absolute ********* of a bank can’t even go to a branch because you have closed them all. 🛎🔚’s

  • StevenS47670310 #mentalculture (@StevenS47670310) reported

    @TSB Why are we still haveing problems still can't get on and it says I've drawn money out when I haven't wtf tsb am on the breadline and am seriously ill as well I can't access my money and my money has now disappeared in to thin air wtf is wrong with this world tsb #whereismymoney