TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 03/01/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (19%)

    Website (19%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (15%)

    Login (15%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London, London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • aliharris27 Alison Harris (@aliharris27) reported

    @TSB absolutely shocking customer support. Chat bot is of no use, now been waiting 44 minutes to speak to someone about transactions you have made on my account without any communication or explanation. Seriously unimpressed.

  • WillBHA58 WillBHA58 (@WillBHA58) reported

    @TSB Hi. I've been trying to switch my mortgage (existing TSB customer), but the system is down. Spoke to a helpful person this morning about it. Can you confirm I'll get the quoted rate (5yr, 1.09%) even if rates were to rise while your switching system is down? Thanks

  • m_jord4n Michael (@m_jord4n) reported

    Hi @TSB I’m not a customer of yours, though I have been previously. I sometimes receive emails from you that I just delete but now I’ve got a notification saying you’re adding a credit agreement to my @ClearScore account? Any help with this would be great, thanks.

  • Sa3Sarah Sarah (@Sa3Sarah) reported

    @inolan1981 @TSB It is also impossible to do simple tasks on the mobile app, Internet banking or over the phone. I just want to pay off my balance! It's like you are purposely making it impossible.

  • sylviad29752364 Sylvia Douglas (@sylviad29752364) reported

    @TSB I Lost my card with no access to cash , explained the situation. Still no access to cash, feels like a poor relationship after 20 years.

  • atkins_gaynor Gaynor Atkins (@atkins_gaynor) reported

    @TSB as a customer of 36 years, I can honestly say I have now had enough! I will be taking my money and custom elsewhere!

  • GemBrian82 Gem (@GemBrian82) reported

    @TSB @ACieslinski If it’s any help I tried to get this information from TSB myself today as I called the branch ahead of time to book £3000 that I wished to withdraw……they wouldn’t let me unless I provided proof of what I wanted the money for!!!!!! Excuse me for wanting to take out my own money!

  • Exuptoy Lyn Darkes (@Exuptoy) reported

    @cryptoheat2 3M but my U.K. bank (@TSB ) no longer allows the purchase of Crypto on Coinbase as they want to look after our safety from scammers. What a crock of ****, like scams only happen in crypto! Time to find another bank I think!

  • yooyinyangg bunda (@yooyinyangg) reported

    @TSB hi, I couldn't log in my account. I received the following message. "Sorry, you can't log in to the app right now as we need to check few things on your account. Please call us on 08000968669 and we'll do our best to get back you online." Kindly advise.

  • LyPat2 Lily (@LyPat2) reported

    @TSB tried to open joint account 3 weeks ago which apparently would take a couple of days to go through! This is becoming urgent and not a word from you! No one answers the phone & need an account number to speak to anyone still waiting for an account number…. Appalling service