TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 01/24/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamConlon15 Adam Conlon (@AdamConlon15) reported

    Apparently my bank details have been compromised online according to visa so had to cancel my card and order new one .. thankfully no Fraud has happened. Thanks to @TSB fraud team for their help

  • Elesalvatore86 Elenaskim86 (@Elesalvatore86) reported

    @TSB I can't log in to the online banking? It's saying service unavailable

  • Elesalvatore86 Elenaskim86 (@Elesalvatore86) reported

    @TSB I just got the message to say service unavailable. Will try again today

  • WheresMaBuntin Chris (@WheresMaBuntin) reported

    @TSB do you plan on opening your Cumbernauld branch any day this year? I’ve been waiting about a week to deposit money, since your cash points “service is unavailable” also. Beyond ridiculous.

  • VonnSand Vonnie Sandlan (@VonnSand) reported from Glasgow, Scotland

    I moved my account to @TSB precisely for local, easy branch access because my previous bank has two branches in Glasgow which open wacky hours and it was a faff to get in. It should not be this hard to put cash into my own account.

  • handyearth Karl Handy (@handyearth) reported

    @TSB My daughter currently has an account with another bank. She has access to online banking & their app, but found yesterday that she can't do bank transfers until she's 16. So I'm looking for a new account for her with an app, no card readers, and which allows bank transfers.

  • sooby72 I'm (@sooby72) reported

    @HairyAngus @TSB Problem is they probably dont have a cooy coz head office computer will have sent them out and the minions never see them.

  • VonnSand Vonnie Sandlan (@VonnSand) reported from Glasgow, Scotland

    Infuriating experience trying to put money into my bank account today. @TSB branch on Paisley Road West has reduced opening hours due to COVID so close at 1.30pm, the ATM was down so couldn’t accept deposits, the branch at Braidcraft Rd was closed and ATM doesn’t accept deposits.

  • TechnicallyBen Ben Weinberger (@TechnicallyBen) reported

    @TSB I live in a busy area in London - near multiple high streets, a major train station, and a tube station, yet it's a 20 minute drive to the closest branch that is still open (with limited hours). That's appalling customer service.

  • jamiereidx jamie ♈ (@jamiereidx) reported

    @TSB hi, i am looking for some help in cancelling a payment. can someone help me with this?