TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 03/01/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (19%)

    Website (19%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (15%)

    Login (15%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London, London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Transactions
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App

Community Discussion

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • clothesjunky Christine Hobson (@clothesjunky) reported

    @TSB just been trying to make a payment for 30 minutes. After entering all the details required, nothing happens! ‘Check Recipient’ button fails to work, so now I cannot make this payment. Come on TSB, it’s about time you got this god awful app sorted!!

  • BenJHornby Ben (@BenJHornby) reported

    @TSB fix the issue with payments to approve asap and stop shutting down all your branches

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB bit of a joke trying to speak to you lot. Trying to move money between my own accounts and I need to speak to the fraud team. 98 mins and no answer. Terrible service

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB After 2 hours on hold, the cretin who finally answered, thought he was placing me on hold, didn't and said outloud "bye bye" and disconnected me! Awful service. How do I make a formal complaint?

  • moff_greg Greg Moff (@moff_greg) reported

    @TSB I expect a phone call in the morning from the customer relations department! What an absolute joke! You guys really are disgusting to people!

  • Hollymum28 Katherine Nagle 💙 (@Hollymum28) reported

    @TSB No point now as the payment needed to be made so we had to make alternative arrangements. This is not the first time the app has played up. We are going to look for another account that looks are their customers and actually provides a service

  • lisa_lsjhaydon lisa haydon (@lisa_lsjhaydon) reported

    @TSB Online banking experiencing problems again!? Doesn't affect actions business at all 🙄

  • MikeMoragn Mike Morgan (@MikeMoragn) reported

    @TSB Your 0345 number. Was on for 50 mins then battery went on phone .been on for 40 mins now..chat bot says sorry I am in training and can't help you with that .. nearest branch 70mile round trip on country lanes in next county Don't have the diesel

  • knoxomous Iain (@knoxomous) reported

    @TSB Hi Beth, I'm getting the 'oops, somethings gone wrong' message. It was working without issues earlier on, but seemed to break around lunchtime. Unfortunately can't DM as it won't deliver

  • MontroseJo jo montrose (@MontroseJo) reported

    @TSB are there issues with the app, kept saying ti could authenticate my device so I deleted and redownloaded, get as far as requesting the code by teslxt to reset up and it nevers comes through and I get the same device message again