TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 12/05/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • slbhill42 Sandra Hill (@slbhill42) reported

    @santanderukhelp Great thanks :) I realise it sounds like a stupid question but yesterday I discovered my local @TSB is "open" on a Saturday that doesn't include counter service. Time to move!

  • moff_greg Greg Moff (@moff_greg) reported

    @TSB I was promised an answer and response by the 6th June and still haven’t had anything, not holding my breath, but thanks Alex, I know it’s not your fault. The treatment I’ve had from TSB has been hurrendous. Genuinely terrible.

  • kirstyreid1768 Kirsty Reid (@kirstyreid1768) reported

    @TSB just travelled to my only branch opened on a Saturday, shettleston Glasgow, to be told they don’t have a counter service on a Saturday! So u r closing branches left right and centre but can’t have a counter service opened on a Saturday. Absolute shocking customer services!

  • thedizawesome Darren Kane (@thedizawesome) reported from Wormit, Scotland

    @TSB why do I keep getting error message ERRSCA02 when logging in recently. Very rare to go 2 days without it happening and cannot access bank. Will I just bank with someone else?

  • diannebous04 dianne bousfield (@diannebous04) reported

    @TSB Well another maintance and another time of not been able to check account for a few days . As always down after .

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    @TSB a week and waiting for customer services to get back …

  • CorryLReilly Corry ♿️🧠🦴🥄#FreePalestine (@CorryLReilly) reported

    My local branch of @TSB has closed down. My nearest branch is now a 15 minute drive away. I don’t drive. I’m disabled and don’t use public transport. TSB remains one of the banks that won’t take cheques online. Time to switch to a more accessible bank. Recommendations please.

  • hazbobby Bob-45 (@hazbobby) reported

    @tsb Keep getting Errsca02 error code when logging into business acc. tried 2 dfferent browsers

  • Prettytwitten Tilly Mint 💙♐️♿️🏁💚 (@Prettytwitten) reported

    @TSB Ok, thanks. So what happened when you tested the new process via a third party website, E.g. comparison website, how was the transaction tracked so people still get the discount/money back?

  • Micker77 Ryan Mcpherson (@Micker77) reported

    @TSB I have tried to pay for something through moonpig and my app and you r still refusing my card. I have been with you for nearly 30 years yet your service remains crap...I'll be changing banks. You continually stop my card whilst abroad.. Horrendous service...2nd world app