TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 02/13/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (20%)

    Website (20%)

  4. Login (5%)

    Login (5%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Login
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App

Community Discussion

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • sarannej Floweroscotland (@sarannej) reported

    @TSB I have been unable to approve payments since Saturday as the Approve button on your Mobile App is frozen. I wasted forty minutes between your help line and reinstalling the app and still nothing. I am so fed up with how unreliable both your website and your app are.

  • SamHillyerx Sam Goodfellow (@SamHillyerx) reported

    @v_delfuoco @TSB I have this problem too and my husband @TSB

  • EllKay9 Lynne (@EllKay9) reported

    @v_delfuoco @TSB This doesn’t work. I’ve tried this, deleted and reinstalled the app, and still not working. I was told it would be reported to the tech dept but looking on Twitter this has been going on for days.

  • _tlmc Terri Robb (@_tlmc) reported

    @TSB Having issues using my card online, but I can use my PayPal that uses the same card? Please help.

  • LightbulbJo Jo Cook (@LightbulbJo) reported

    @TSB Hi, do you know when the IT issue on the business app for authenticating purchases will be fixed? I phoned Monday and was told to keep trying but this is holding up work I want to do!

  • BisonSaffy PrincessSaffyBee🐝 (@BisonSaffy) reported

    @TSB just to say worst customer services & live chat which is laughable!! Every single time I get cut off, no one calls back and I’ve to start from beginning!! This has been ongoing complaint since FEBRUARY sort yourselves out!!!

  • v_delfuoco Valentina Del Fuoco (@v_delfuoco) reported

    @TSB app doesn’t make me approve payments. I click on “approve payment” and do thing happens! It’s been days! Also this thing of approving payments all the time is very impractical! I called the bank and they told me that there is an issue…when are you going to resolve???

  • ThatCarterBlunt Carter Blunt (@ThatCarterBlunt) reported

    @TSB I don't have the headspace for that right now TBH I want you guys to know that there's a problem, there's no interactive help for the problem, and I can't report that problem using online problem reporting.

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB is there a problem with The Approved payment portal on TSB App

  • tech4adz Adnan Hussain (@tech4adz) reported

    Hi @TSB I am like a few others unable to get into my online banking via app and the desktop site Double checked my details also verified them to double check I'm not half asleep is there a system issue