TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 12/20/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ionasurveyor Iona MCIOB👷🏻‍♀️ (@ionasurveyor) reported

    Hi @TSB I have a problem, my debit card appears to have stopped working, app says you’re open till 11pm but have just called and it says you close at 8pm

  • cappilio Jamie Harrison (@cappilio) reported

    @charholden3 @TSB Literally always IT issues. Seen some tweets saying debit cards not working either... That would be bad.

  • chimpfish Paul Gregory (@chimpfish) reported

    @TSB DM sent.... Awaiting your reply. Interested to see if this is better customer service than the phones.

  • ANDREADRYE Andrea Bailey (@ANDREADRYE) reported

    @TSB @lesterbowie I have had a faster payment declined. Is there payment issues ongoing

  • mjCurnow Martin Curnow (@mjCurnow) reported

    @TSB think you need to do some customer service training. A loud sigh followed by it’ll have to wait until this afternoon isn’t the greatest reply to an enquiry about a document that you’ve had for nearly 6 weeks.

  • cappilio Jamie Harrison (@cappilio) reported

    @TSB are you down , app isn't working mobile website not loading...

  • jellysmash Jelly Smash (@jellysmash) reported

    @TSB was there a problem on the 22 of this month regarding payments from Ireland? I am still waiting a regular payment that was issued on 22 and normally this appears on the day of issue. Still waiting

  • Mrs_KJW Kassie (@Mrs_KJW) reported

    @TSB hi there, I’m having issues with an unfamiliar company taking small amounts from my bank quite frequently. Could I possibly get some assistance?

  • PatternThimble CraigB 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇪 (@PatternThimble) reported

    @HowieMac77 @TSB Absolutely. Way back I used to run the Network at Northern Rock. It's to get two more weeks of interest out of you. It's not unique to #TSB it's all of them. They are not there to help you. But to bend you over. Sometimes without your permission.

  • SeanLenton Sean Lenton (@SeanLenton) reported

    @TSB I will get her to try via the website shortly and then will DM the results of that