TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 01/22/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: Hackney, City of London and Wandsworth.

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City Problem Type Report Time
United KingdomHackney Mobile App
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy6times Andy G (@Andy6times) reported

    @TSB can you provide me with a number to be able to actually speak to someone from the customer service team please? Number ending 8758 with the automated options is useless and just go round in circles not helping with my query and my local branch are not answering either

  • TartHouseLeics TartHouseLeics (@TartHouseLeics) reported

    @TSB @WestLancsUK I'm having exactly the same problem. An absolute frustrating waste of time !!

  • courtyardcandy Courtyard Candy (@courtyardcandy) reported

    @TSB Are you having difficulties with people not being able to log onto online banking as once again i cannot log in it doesnt seem to recognise the one time pass codes that you send me ??

  • inktorious3 Beky (@inktorious3) reported

    @TSB what is your advice for the elderly when all the local banks are closed down? My first thought was my 79 year old grandma can't use online banking, how on earth will those in their 90s?

  • stebliss Stephen ₿liss (@stebliss) reported

    @TSB @PrideOfBritain 20 years I’ve been a loyal customer of TSB. Had mortgages & loans always kept a healthy bank balance, Just checked my statements and realised you’re now charging me £15 a month account fee? Nowhere was I informed of such a fee. Time to switch banks 👎🏽

  • A_Clay_Tonne Ash (@A_Clay_Tonne) reported

    @TSB If I report my card damaged through the app and order a replacement, will my current one stop working immediately? I want to order a new card but continue using my current one until the replacement arrives.

  • _Tazmaniandevil Uncle Tap (@_Tazmaniandevil) reported

    @TSB Once again cannot get access to the pathetic internet banking platform, stupid OTP routine sits for up to 5 minutes, and as soon as cancel is pressed, the text comes through. Absolutely pointless!

  • xxxsamxxx106 Samantha Rothwell (@xxxsamxxx106) reported

    @TSB just had the worst experience in my 30 years of banking in your Kings Lynn Branch this morning. Customer care shocking even staff shouted across branch. No apology just more staff getting involved making a situation worse.

  • CBers CBers (@CBers) reported

    @TSB What's up with your OTPs today? Been waiting for 10 minutes for a text message so I can login to MY account. Please help. #OTP #NOTRECEIVED

  • BeckyLennon13 Becky (@BeckyLennon13) reported

    Had an ongoing issue with my bank card for over a year. 2nd time in 1 weeks I've had to report the same issue with having a new card too. Rang 1 week later to be told its a 15 day wait for a response!! aye no worries @TSB seems reasonable to have no card or access to a branch