TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 12/15/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • jessicaminto666 j e s s i c a❣ (@jessicaminto666) reported

    @TSB Absolute piss take of a bank. 2022 and a bank of your size can’t explain why for days now my card isn’t working, Apple Pay not working, can’t add recipients to transfer and my app keeps going down. Fkn sort it out things are hard enough for people as it is without this ****.

  • JamieMMilne Jamie Milne (@JamieMMilne) reported

    @TSB has your Internet banking been fixed because still having issues trying to update personal details page? It says unavailable.

  • ShirtHero Shirt Hero (@ShirtHero) reported

    @TSB You’ve blocked my transfer to @RevolutApp so I have to call you to discuss. But you’re unable to answer calls. Pretty shoddy service

  • Miss_Peg Pegs (@Miss_Peg) reported

    Found my old card, figured out the issue. My old card expires in 2024 but @TSB sent me a new version of the card (it’s changed a lot) so I have 2 valid cards for 1 account but only 1 of them shows on my online banking 🙃

  • jessicaminto666 j e s s i c a❣ (@jessicaminto666) reported

    @TSB Absolute piss take of a bank. 2022 and a bank of your size can’t explain why for days now my card isn’t working, Apple Pay not working, can’t add recipients to transfer and my app keeps going down. ******* sort things are hard enough for people as it is without this ****.

  • ArchieH76110415 Archie Hughes (@ArchieH76110415) reported

    @TSB Am on phone now as it’s really serous I have access to someone else account on my app

  • HarryJAshman Harry Ashman (@HarryJAshman) reported

    @TSB any danger of your online banking working today? Ever? Tried every browser going and it’s still a pile of crap

  • JamieMMilne Jamie Milne (@JamieMMilne) reported

    @TSB Okay tried that, and update details page still isn't working. The actual main issue is that my parents are trying to pay a bill on British Gas and when they click pay, it takes them to the TSB transaction security prompt where it wants to send a code

  • _265__ Al (@_265__) reported

    @TSB what is wrong with your business banking app? There always is a problem

  • JenMcAlan Jennifer McAlan (@JenMcAlan) reported

    @TSB Yes they did, and they just said it was a system error and to continue trying. I’m still yet to be able to use my card.