TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 12/06/2025 16:00

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • CraftsandHobby Mark Wilson MBA (@CraftsandHobby) reported

    Not happy at all with @TSB spent 4 hours trying to pay a supplier. I speak to nice people, but no one can solve the issue. Lucky, I have funds in the account! Beyond feed up #poorservice

  • FenziiJR FenziiJR ⚒️ (@FenziiJR) reported

    @TSB Hi, I’ve just accidentally sent money to one of my old accounts that I have shut down a couple of months ago instead of the one I was supposed to send it to, how long will the payment take to bounce back please?

  • NerdofWarcraft 🍜 | Pot Noodle (@NerdofWarcraft) reported

    @TSB So this is day 2 of this issue with the app not working and missing another grocery order. Just because you don't get more than a handful of reports doesn't mean there isn't an issue.

  • TheRiverAnt Ant (@TheRiverAnt) reported

    Dear @TSB, I raised a complaint via your App chat as recommended by you but I don't think it is being followed through. When I query again I chat I am not convinced the reply is relevant and then the message says the case "is closed". Please help.

  • NerdofWarcraft 🌸 | Em (@NerdofWarcraft) reported

    l urgently need to use my bank account @TSB but the app doesn't let me log in and the site wants me to use the app. ???

  • SpenceDMark Mark Spence (@SpenceDMark) reported

    @TSB Error - We Weren't able to do that. You will need to set up your device again. Been on hold yet your terrible automated voice recognition line for 38 mins, just useless. In fact whilst on hold I was just hung up on.

  • jar04916062 jar (@jar04916062) reported

    @TSB A decent bank, with decent customer service, and who has not closed down so many branches it is in excess of a 100 mile round trip to visit a branch!!!

  • jordan4_jamie Jamie (@jordan4_jamie) reported

    @TSB @Johnnybb316 I have had same issue this morning

  • UFOSully UFOSully (@UFOSully) reported

    @TSB is you're app down? What's going on with it? Tried several devices and it's not letting me log in.

  • teresa260787 Teresa (@teresa260787) reported

    @TSB I need to do a direct debit indemnity I’ve tried to call all morning but can’t get through can you help