TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 12/26/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex_on_A14 Alex. (@Alex_on_A14) reported

    @Zeheart_Aznable @Thimble99137638 @TSB Remember the 'dodgy purchase' was a lodge ... Im 52 and could always drive distance safely home .... I was in far linconshire .. roads very slow ... and realised as older no way could get home ethically safe. It was a £45 travelodge on the A1. Cards cancelled .. stranded,....

  • Kashjasicka Katarzyna Jasicka (@Kashjasicka) reported

    @CherryMadge @TSB Same for me… any payment I have tried came up with an error 😩

  • thebigdavec dave cOllison (@thebigdavec) reported

    @TSB... how many times, when I log in to my account on my desktop machine, at home, safely, will you send me a one-time password!?!?

  • TSB_News TSB News (@TSB_News) reported

    Despite under half (46%) of women feeling financially confident & 21% less confident than men – women rank better, or equal to men on key financial product categories. @TSB's Pella Frost said “We must do more to break down bias and support everyone in becoming money confident."

  • anitta_xx Anitta (@anitta_xx) reported

    @TSB I did not get no information on this no you have left me no access to my account, since I switched to TSB I always have problems

  • Random_Artistry Dylan Bamford (@Random_Artistry) reported

    @TSB My phone is missing, meaning I am unable to login to my account in any way. How do I get around this?

  • Yuki_Asakura_IV 🌈 朝倉有希子🌝🌚 (@Yuki_Asakura_IV) reported

    @TSB Fix your GD website! It constantly stalls during login. Checked my connection & tried on 2 different laptops. The problem is yours. You have all the info you need in this tweet.

  • GinaSomani Gina Francis Somani (@GinaSomani) reported

    @TSB Reviewing loan information on mobile phone and it was declined for me, now the page isn't even working from within my logged in account

  • joe_tunn Joe Tunn (@joe_tunn) reported

    @TSB I need to make an appointment in branch to open an account. The branch phone number just hangs up. Your online help chat just redirects to your website. Customer services phone is only for existing customers. Help?

  • rowson_jane Jane Rowson (@rowson_jane) reported

    @TSB please stop send me emails suggesting I need help getting back into my app or using internet banking. Not using it because you stopped paying interest!