TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 12/08/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (13%)

    Website (13%)

  4. Login (7%)

    Login (7%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • betmja bethbethbeth (@betmja) reported

    @TSB hi I am in Australia and cannot get past the help bots on your website. issue with a closed credit card having a payment applied to it (how???) which wasn't visible in my acc until it was refunded but still have late fees applied. please DM

  • Lizy_Mee Elizabeth Mee (@Lizy_Mee) reported

    @TSB I have to say I have never had such an awful experience with a bank like I have with you. I’ve been trying to pay my CC bill…the website isn’t working & neither is the app. I’ve called & I can’t even pay over the phone. You’re happy to charge late fees though! 🤬 HELP ME!

  • Fionaoutdoors Fiona Russell (@Fionaoutdoors) reported

    @TSB is there a reason why I can't access my on-line accounts today?

  • Warin11 Warin Fraser (@Warin11) reported

    @TSB How does it make sense that I can’t unblock my account by visiting the actual branch with ID on suspicion of fraud but it’s ok to do it over the phone in which it’s impossible to get through! In what planet does that make any sense?

  • jeaniem2 jeanie (@jeaniem2) reported

    @TSB Every time I go on it says we cannot retrieve your account information at this time. I'm using my mobile as always through WiFi. Have never had this happen more so than the past week or so. Can gain access and then can't.

  • TheCake4all Robert (@TheCake4all) reported

    @TSB is it possible to request a statement going back 3 years? I can only print 5 pages on the website

  • costadelsohl Mark Sohl (@costadelsohl) reported

    Shocking Customer Service from @TSB firstly they block my Internet banking when I am trying to make an international payment(even though they sent me numerous texts to check it was me) no one contacts me. I have now been on hold for an hour and a half waiting to get thru.

  • MSTKN51868544 MSTKN (@MSTKN51868544) reported

    @TSB hi you need to update your website as your cash account is now contactless.

  • FriedMarsBar CountDuckula (@FriedMarsBar) reported

    @TSB I can't access my account via the app or web page on PC. This happens far too often.

  • bringonthebeer Bring On The Beer 🚲🍺 Michael 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇸🇪 (@bringonthebeer) reported

    Anyone else having issues with @GooglePay or @TSB tonight? Worked fine at pub 1 but refused at pub 2. May just be a venue-specific issue but then my contactless wouldn't authorise yesterday for a while either.