Is TSB Bank down in Surbiton, Greater London, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Surbiton, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (50%)
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Transactions (25%)
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Website (13%)
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Login (13%)
Community Discussion
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TSB Bank Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB Hi my debit card is not working
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵💫
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Sours21
(@Sours211) reported
from
Camden Town, England
@TSB can someone help me please my debit card payment is declined
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Emily-Anne 🇬🇧
(@EmilyWrighty96) reported
@AbsolutelyVexed @fivepandacats @TSB It's getting codes sent by text and phone that doesn't seem to be working,we nor getting codes x glad something worked for you x
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Spookie X
(@Spookie_X) reported
@TSB Cannot make any online payments, this is everyone not just me, as advised by customer services last night. App authorization disabled by the IT at TSB and switched to authorize via code sent to phone via text or call..but this is not working either. They are aware!
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Maria Owens
(@Owey1212) reported
@TSB @liale 30+ hours isn’t working hard in my opinion
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Joanna
(@Joanna_831) reported
@TSB @fivepandacats Hi. We’re aware that you are aware that some customers are having issues making payments online. We’re know you are working hard to fix the issues and apologise for any inconvenience this may have caused but Lesley When will it be sorted out ?! Surely. Should be sorted by now ?
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Emily-Anne 🇬🇧
(@EmilyWrighty96) reported
@TSB sort yourselves out. I need to do my online food shop and can't due to your issues! Due to the hours I work (12.5 hour night shifts in A&E) and the fact my mum is house bound we rely on a weekly online grocery shop. Now can't have it today like normal. When will it be fixed?
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Vexed #KPSS
(@AbsolutelyVexed) reported
@EmilyWrighty96 @fivepandacats @TSB Do you have the app? When I got through to customer service she said that was the part that wasn't working so they'd switched the system so everyone was getting codes. I think that's what overloaded the system. I did get just two codes this morning from last night - about a 14 hr
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susan russell
(@Sueruss55) reported
@TSB Can’t place my shopping order. Your verification system is not working AGAIN. Just venting as it happens SOOO Regularly
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Joanna
(@Joanna_831) reported
@EmilyWrighty96 @TSB Shocking isn’t it. Some people have had charges added on for late payment of things. It’s bothering me as someone said have they been hacked etc ? Do we need to be worried ? All the access to all the technology and we can’t fix this problem ??
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Joanna
(@Joanna_831) reported
@TSB @EmilyWrighty96 We know you are aware and we know they are trying to fix it. Bored of seeing the same response to everyone’s messages. When will it be sorted ?
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Vexed #KPSS
(@AbsolutelyVexed) reported
@EmilyWrighty96 @fivepandacats @TSB delay. I would urge anyone already with the app to use that. Otherwise I'd expect it to be back up and working tomorrow sometime depending on how many people kept trying because we weren't given good advice. Hope it's sorted for you very soon. I expect it will be. Are you OK