TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 12/05/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

  • clyde_blacks Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • darrendevally Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.

  • smodfs smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • knightfall41 Steve Taylor (@knightfall41) reported

    @TSB I can't get on via the app or the website. It's pretty poor service for such a big name.

  • k21pilot k21pilot (@k21pilot) reported from Westhoughton, England

    @TSB really, again? App won't let me login. Uninstalled, reinstalled, went through the login authentication process...and nothing! Not letting me in.

  • Lyrechspeaks Lyrech (@Lyrechspeaks) reported

    @TSB can't access mobile banking. Had to uninstall and try re install as per the guidance. Has not worked. Frustrating!

  • thumbaleena Clare (@thumbaleena) reported

    @TSB @fayyaz786pk Erm ... I am using wifi and still having the same problems as other users

  • MrAFrancis1 Mr A Francis (@MrAFrancis1) reported

    @TSB are hands down the WORST bank I have ever experienced. The online account is inaccessible. Just the other week I spent 30 mins trying to log in to make a bank transfer. I hear so many people with the same issue. I can't wait to switch bank!😡

  • connollyJoyce1 Joyce (@connollyJoyce1) reported

    On holiday and @TSB app has been down for over 24 hours. I cant authentication transactions, check balance or move money between accounts to pay for things. Disgraceful

  • Seacowdaz Daz Sherwood (@Seacowdaz) reported

    @JulieSm49260846 @TSB i was getting the error on oO2 mobile data but connecting to wifi has allowed me to login to the TSB app, so it doesn't look to be a TSB issue

  • MarcBiagioni Marc Biagioni (@MarcBiagioni) reported

    @JulieSm49260846 @TSB I'm having the same issue. When I turn of mobile data it works via WiFi so doesn't look to be a tsb fault this time. Something to do with the mobile networks. Been like this for 2 days. I uninstalled the app, changed my log in details, tried everything but now seen this

  • dd_royals DD Royals (@dd_royals) reported

    @MikeT1152 @TSB Same! It is all over social media so looks like it is an issue with the app. Wish they would put out a statement and just let us know when it will be fixed. Nightmare when this keeps happening and I have bills to pay.

  • PaulineNKS Pauline Robertson (@PaulineNKS) reported

    @paddyjbee @TSB I'm having same issue. Is there any update ? Have installed and turned off and on how many times now.