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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Surbiton, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • darrendevally
    Darren de Vally 🏳️‍🌈🏳️‍⚧️ (@darrendevally) reported from Lambeth, England

    @TSB your online banking and app is down again. What is the timeline to get it back? I don’t have time to sit on the phone to sort out what I need to do.

  • StrakerHair
    Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • amgrumpy
    Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • smodfs
    smodfs (@smodfs) reported from Brentford, England

    @TSB once again your app is broken and can't access my money , yes that's my money

  • clyde_blacks
    Clyde Blacks (@clyde_blacks) reported from Ealing, England

    @TSB this madness now my debit card and mobile banking has been not working since 9am!

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • spotter75
    Potters (@spotter75) reported

    @TSB I’m looking at loans. Your website says both that “there is no fee for making overpayments on your loan” and that “we may charge up to 58 days interest on any full settlement…”. Which is it please. Both can’t be true. Is it just full settlements you charge on?!

  • RichardMeddings
    Not RichardMeddingTSB (@RichardMeddings) reported

    @TheySlammedIt @maggiemc1988 @TSB How do you figure that you nugget? Not being able to use a service to move her own money when she wants?

  • My_Living_Hell
    Paul (@My_Living_Hell) reported

    @TSB Unfortunately sending a private message to you is not working

  • My_Living_Hell
    Paul (@My_Living_Hell) reported

    @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

  • D_Revatron
    Revatron (@D_Revatron) reported

    @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

  • noelphobic
    Alice Woke and Proud #CorbynWasRight (@noelphobic) reported

    @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

  • soxxylady
    Shaz 🦋 (@soxxylady) reported

    @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

  • ahdamnpahpah
    Товарищ ирландец (@ahdamnpahpah) reported

    I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

  • metaled92
    James Smith (@metaled92) reported

    @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

  • marc_hughes86
    MarcHughes86 (@marc_hughes86) reported

    @TSB Not good enough and shouldn’t be an issue in 2026