TSB Bank

Is TSB Bank down in Surbiton, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Surbiton, Greater London, England 12/11/2025 14:15

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Live Outage Map Near Surbiton, Greater London, England

The most recent TSB Bank outage reports came from the following cities: City of London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Mobile App
United KingdomWandsworth Mobile App
United KingdomHackney Mobile App
United KingdomCatford Website
United KingdomLondon Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    I didn’t want to leave @LloydsBank - didn’t have a problem ever till they got broken up and then @TSB #christ the customer service 😵‍💫

  • StrakerHair Straker Hair NW10 (@StrakerHair) reported from Brentford, England

    @TSB my local branch has closed down and no matter how many time I have attempted to access on line for business banking, it proves impossible. Get so far, then hit a wall. Seriously fed up. What is next step?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB can someone help me please my debit card payment is declined

  • Gallon73 Gallon73 (@Gallon73) reported from Hooley, England

    @TSB the ‘Payments to Approve’ has stopped working and causing a real headache. I’ve tried switching the phone on and off. Is their an issue ?

  • Sours211 Sours21 (@Sours211) reported from Camden Town, England

    @TSB Hi my debit card is not working

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • marciabigg Marcia Bigg (@marciabigg) reported

    @TSB Its getting the one time passcode that's the issues. You aren't working hard because it's happening all the time. I've just had another passcode come through that is 30 minutes after the last one but that's nearly 3 hours since requesting it. It's not good enough.

  • laura563 TrueNorthBespokeLaura (@laura563) reported

    @TSB Thanks for the reply. Any time frame on the fix? I can’t pay for my food shopping

  • billyburke2 Billy Burke (@billyburke2) reported

    @TSB @helenisanangel If you are aware why not post something on the website so we know. Instead I called and waited about 40 minutes only to be told there are no issues currently

  • stegothedump Stephen Davidson (@stegothedump) reported

    @TSB Have you made your customers aware i Of this issue anywhere?

  • Chelss_1992 Chelsie Tilley (@Chelss_1992) reported

    @andertoc77 @TSB Are u having problems with failed online transactions?

  • helenisanangel Helen Richardson (@helenisanangel) reported

    Ah @TSB issues again, suprise suprise, and again no communication at all. Can't make any payments because of a phatom code that never appears! Just spent 3 well used mins to open a @HalifaxBank instead. Looking forward to receiving my new bank card 🙃

  • itsmejereemy 🧸Jeremy (@itsmejereemy) reported

    @TSB your bank is a joke. Always having issues with online services, I don’t remember a day that you didn’t have some type of issue with your service. I will be moving to Barclays again, I really regret banking with you. You guys have a lot of thinking to do and you must change!

  • paulreffin Paul Reffin (@paulreffin) reported

    @TSB @glitter__fly17 Having the same issue. Absolute joke.

  • jongibbins Jeanflambé 🇪🇺 (@jongibbins) reported

    Ugh. Another @TSB outage. This time, not receiving MFA codes. Unable to pay for anything online at all. Please guys, I thought we were over all this ...

  • SionMeredith Siôn Meredith (@SionMeredith) reported

    @TSB your website isn’t sending authentication codes for card payments. There seems to be a general problem. What is the expected timescale for this to be fixed?