Virgin Media outages and service status in City of York, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around City of York, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in City of York, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near City of York, England
The most recent Virgin Media outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York
|
Internet | 14 days ago |
Community Discussion
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Virgin Media Issues Reports Near City of York, England
Latest outage, problems and issue reports in City of York and nearby locations:
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Calam Smithson (@CalamSmithson) reported from Garforth, EnglandNothing but poor customer service from @virginmedia. When are you going to sort my issue which has been ongoing for months!
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Charlotte Murray (@CharleyBeene) reported from Copmanthorpe, England@virginmedia 50 minutes on the phone. 6 operatives. Nobody can tell me when the fibre will be fixed. First today. Then Monday. Then the 17th. Then the 22nd. Then the 17th again. Like I said - a shambles. Service cancelled. @Ofcom @bt_uk @SkyMediaUK #hitmeup
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Phil Bixby (@PhilBixby) reported from York, England@jamesnewton_me @LindaHurrell @virginmedia Well, don't feel too bad since you're clearly not alone! If they've not delivered a working service can you switch without penalty?
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Jake Eliot Todhunter (@jakeeliot98) reported from York, England@virginmedia There’s no issue logged on there, no.
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Just Music Yorkshire 🎵 (@jmyorks) reported from Garforth, England@virginmedia do I get an award. Nine hours and counting on chat just clocked up and not one inch forward despite being passed from one wrong department to another when asked for customer services at 9.05am and have been through every department but then
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Adam Thompson (@adam7485) reported from York, England@virginmedia Nope. There will be this time, I want to drop from the 200 to the 100 fibre. But I want to PT the same as a new customer or I’m off
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Gergo Ragalyi (@GergoRagalyi) reported from York, England@virginmedia I don't need for this, how i told the problem not in my house. There is the problem, there is the postcode, the rest is your job
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Paul Acko (@wolves1965) reported from York, England@virginmedia Have you any current problems in the YO30 area ? My broadband keeps going off and has done for around a week now. Getting through to your support line is almost impossible. Been a customer of yours since you started. Please advise !
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Paul Whiting (@IamPaulWhiting) reported from York, EnglandHas anyone else on Virgin Media struggled to get online for the past 40mins? Oh, and O2 having no mobile data signal as well? 😡 Great start to a Monday morning.
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Filipino Chino (@filipino_chino) reported from York, England@OneDirtyGooner @TalkTalk Virgin media retail are pants, I would be taking Virgin Media Business which have a 72 SLA (fix time) - I have this in other properties already
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Nathan (@yorker_old) reported from York, England@virginmedia Yes done all the checks. I would not be able to get 50mb down load if it was not set up. Upload is 0.5mb. Can be intermittent also. Help!
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Geoffrey Armstrong (@Gaarmstrong318) reported from York, England@virginmedia Hi so yeah your router will not connect to my pc or laptop unless it physically connected (meaning I had to buy my own Ethernet over power kit) also my TV set top box has been spotty ever since we moved here. The complaint was to see if I can get some form of compensation for the
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Susan Turner (@GazaniaGal) reported from Wetherby, England@virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .
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Grant Lorimer (@Lorimergrant) reported from York, England@yardley24619673 @virginmedia If bad sales man, why did you agree to have installed. Our sales man was obviously too good, won’t fall for it again
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MJS (@itsmats86) reported from Garforth, England@virginmedia constantly poor broadband speed again today.
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Hayley Dumont (@knitting_tsuki) reported from York, England@virginmedia I’ve just been on hold for AN HOUR and then you cut me off. This is terrible customer service! How am I supposed to get hold of someone to discuss the problem I’m having with my broadband?
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Adam Thompson (@adam7485) reported from York, England@virginmedia my fibre has been down all day so far, area 22. Tests come back as everything is okay... it’s really not
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Green Goat Poetry, Boogles and Muffin (@Wooden_MariaGO) reported from Malton, England@virginmedia Well, same but I have spoken to a lot of people here who still have no signal I have a Nokia 7 plus
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anna (@annabaxterrr) reported from York, England@vmbusiness hi, in my student house we’ve been without wifi for 3 days now. i’ve used the website to check the service but it says it is working fine. we’ve now been relying on data for 3 days (which is also v expensive). please help!
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Paul Whiting (@IamPaulWhiting) reported from York, England@virginmedia It’s been a struggle to check; with no internet… however it first said that there were no issues and now saying it will be out until 3pm. So; a little concerned it will be off and on all day whilst trying to work. Are you able to confirm?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Chew (@SusanChew5) reported@MrAlanGreen @virginmedia Same here, quoted £400 if we leave, but we aren't even getting a service from them, so £400 for nothing
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S (@sanowano_) reported@virginmedia please I’m just trying to catch up on my shows. Fix the internet in E2 London PLEASE.
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Eufeion / Axel Gear ⭐️ (Official) (@Eufeion) reported@virginmedia My Internet went out last night & the status page said it was out in my area. I got an update text this morning saying the issue had been logged and then right after that it had been fixed, however the status page still says it’s down and I have no Internet
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Witter (@Witter10995102) reported@indepdubnrth @Jklunden Yes Virgin media and newstalk just as bad
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begüm (@begumdi) reported@virginmedia can you please fix the internet? It’s down for the last 5 hours in East London.
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GrumpyByName 🇮🇱 (@LessGrumpy) reported@IanSlaterPhoto1 @BrydonN2 Absurd. One of the reasons I’ve never left virgin media is that they were the only fibre to the door operator round here till recently.
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entrustTMF (@entrustTMF) reported@status_is_down Yes, @virginmedia broadband is down for me currently. Been down nearly all day now
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just me (@PHILROOKS) reported@virginmedia @keithapearson I wouldn't bother returning but support the online informing if others about their #customerservice they as a company and the bosses should be ashamed
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Andrew palmer (@palmer606) reported@virginmedia ur service is poor and as for ur customer services/ help is even worse, tried for 3 nights to call = no answer and online help is rubbish as soon as up for renewal I’ll be off to @skytv
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hc (@ChaudhryHaroon) reported@virginmedia your agents are rude calling me to try and retain me as a customer but speaking to me in a patronising manner!