Virgin Media Outage Report in Woodford, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Woodford, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Salisbury.
| City | Problem Type | Report Time |
|---|---|---|
 Salisbury |
Internet | |
| Salisbury |
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| Salisbury |
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| Salisbury |
Internet | |
| Salisbury |
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| Durrington |
Community Discussion
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Virgin Media Issues Reports Near Woodford, England
Latest outage, problems and issue reports in Woodford and nearby locations:
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
Trying to get hold of @virginmedia is impossible. I have tried chat, phone, Twitter and nothing. My router is faulty and all I need is for them to replace. Will be looking to move ASAP given such poor customer service. @ChrisCheckley any suggestions please.
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia you don’t answer your phones, you don’t respond to Twitter, you don’t respond to your online help chat. How exactly is one supposed to get hold of you. I have a problem with a router that needs sorting urgently
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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Claire Dobson
(@BookwormClaire) reported
from
Amesbury, England
What is going on with @virginmedia ? Total blackout from 12.30 until 8.30am then again from 11.30am, still ongoing. We have issues quite regularly but generally just for an hour or 2. Think I'll be heading back to Sky once this contract comes to an end.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia my iPhone is telling me home hub 3 wifi settings are not secure. IOS14 tells me to change to WPA3, it’s not in the settings. HELP!!
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia jesus christ, I’m going around in circles on your instant chat — logged in yet having to confirm my name and all my details, can you stop using these annoying bots that do nothing to help? Wasting so much time.
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Liz Cannings
(@zil75) reported
from
Salisbury, England
@virginmedia having major problems here in salisbury.. Internet WiFi down.. Please do you have any idea when it will be fixed?
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Harvey Mills
(@HarvRM) reported
from
Salisbury, England
@virginmedia I’m having issues with my router. I’ve turned off and on, reset it and checked it via your website. Although it says it’s all ok it’s most certainly Isn’t. I can’t keep a Teams or Zoom call and other household members having same problem. Can I have a router upgrade
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia broadband down AGAIN. WIFI signal has been dropping out for the last few days and every day between 3 and 7 o’clock. Restarted, reset and checked all wires. What next?
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Claire Dobson
(@BookwormClaire) reported
from
Amesbury, England
@virginmedia We have now been told that the issue is regional and the aim is for full service to be back by 9.30pm
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Liz Cannings
(@zil75) reported
from
Salisbury, England
@virginmedia Things still aren't working and up and running.. I have seen the van out there this afternoon.. But all day without any service is a bit much.. Will I be refunded for this day of no services? And how much longer do you think this could take? Thank you..
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akjensen | BLM
(@bringthebow) reported
from
Salisbury, England
Internet repeatedly dropping out (Salisbury, Wilts) and I don’t think it’s a local problem only. @virginmedia would you be able to update/fix pls?
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Sophie 🦛
(@SophieGooner) reported
from
Salisbury, England
@virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.
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Dan Targett
(@T4RGY66) reported
from
Wilton, England
Dreadful undercard @EddieHearn and @virginmedia wtf is going on with signal!!???? #joshuavspulev 🥊 #CashBack
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David Wookey
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Seems to be back. Well done to the engineers or Software guys who sorted the problems.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan English
(@jonboyenglish) reported
@virginmedia I have since discovered that the handy little app doesn't work with the shiny new Hub4 I have and that the IP address change feature I need to get my work VPN fully operational doesn't actually work...you're still getting a 'crap' rating overall right now.
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Amy Heppingstall
(@AmyHeppi) reported
@virginmedia It my wifi I’ve checked you’ve said there are no issues in my area
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Kristina Gillbanks
(@KGGillbanks) reported
@virginmedia I’m trying to set up a new account for broadband and tv but my postcode doesn’t show on your website. I’ve filled out the form on your website but no one has called me back. Can you help?
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John Jackson
(@gashead147) reported
@virginmedia Hi, spoke to Jordan who was okay but couldn’t sort me out with a deal that I can get better elsewhere 🥲 now going down the disconnection path, which is a shame as have been with you for ages
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+
(@hennybreastmiIk) reported
@virginmedia I've filed a complaint and I am currently still waiting for a manager on WhatsApp. This is my complaint id - C-210722870 Please find some way of sorting this or compensating me for lost time. I already suggested paying for a month Now TV broadband until it's sorted.
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Amy Barton
(@Amyb22efc) reported
@virginmedia awful customer service, given a device that caught fire in the house, when asked what we would like as an apology we asked to be let our of our contract freely when we decide to move given the poor internet signal and then they proceed to charge us double the amount
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Izzy Wildheart . Artist 🇪🇬
(@Izzywildheart) reported
@virginmedia Had an engineer visit today, exchanged my modem but there are still problems with the network
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Amy Heppingstall
(@AmyHeppi) reported
@virginmedia I’ve rebooted my hub and it has plenty of space and is based on a table, but still my wifi keeps dropping out every hour! Terrible service
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Craig
(@eveson89) reported
@dicky_homer @virginmedia I’d probably hang up on you too. Probably karma from all those years of selling dodgy insurance policies 😝
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Matt Cheek.
(@MatthewCheek28) reported
@virginmedia why do virgin broadband customer keep cutting me off when I want to cancel. I only want to cancel because of poor customer service. This just reinforces this. Please help resolve this