Virgin Media Outage Report in Wedmore, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wedmore, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wedmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wedmore, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Wells, Weston-super-Mare, Bridgwater and Winscombe.
| City | Problem Type | Report Time |
|---|---|---|
 Wells |
Internet | |
| Weston-super-Mare |
Internet | |
| Bridgwater |
TV | |
| Bridgwater |
TV | |
| Bridgwater |
Phone | |
| Weston-super-Mare |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wedmore, England
Latest outage, problems and issue reports in Wedmore and nearby locations:
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Stephen Anthony
(@Harveys_Rejects) reported
from
Glastonbury, England
@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
@virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill
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John Bachelor
(@johnnybach175) reported
from
Weston-super-Mare, England
@virginmedia That’s terrible. Are you saying Continuously for 24 hours? Because we’ve all lost over 24 hours in the last 3 days already?
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Eric Arthur Blair
(@EricArthurBlai4) reported
from
Weston-super-Mare, England
.@SkyHelpTeam was due to have Sky broadband fitted on Feb 1st ... it is now March 25th & I just get fobbed off with you blaming @WeAreOpenreach If only @virginmedia coverd my postcode I wouldn’t have this problem ..
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con
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Matthew Turner
(@MTurnerNFL) reported
from
Wells, England
@virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?
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Rob Peledie
(@RobertPeledie) reported
from
Weston-super-Mare, England
@virginmedia are you having issues in Weston-super-mare? Intermittent quality, now it’s down completely. Tried restarting
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Mark
(@MarkAnstee2) reported
from
Weston-super-Mare, England
@paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.
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hayley reed
(@HayleyaReed) reported
from
Weston-super-Mare, England
@virginmedia please sort out your fiber broadband! I have only been with you since the end of Dec & have had nothing but problems, I work from home but sometimes have to go to the local @CostaCoffee to use theirs to save me & be able to do my job just because yours is so unstable
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hayley reed
(@HayleyaReed) reported
from
Weston-super-Mare, England
@virginmedia why does it take so long to get through to your cancellation team or is there that many people getting rid of your services due to the shocking customer service!
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hayley reed
(@HayleyaReed) reported
from
Weston-super-Mare, England
Getting really annoyed with bad internet service with @virginmedia we pay for the top package yet still not able to connect today! Upgrade of hub is in need of i think as I’ve heard lots of bad reviews on the one we have
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jill adelus
(@jilladelus1) reported
@virginmedia Gone over & over the bills (& i know i have number dyslexia) BuT i'm struggling is with wording/£ of last bill- £175.90 WhY i owe it as it extends by a month AFTER i left. Ok Ramone said landline charges-0 problem BuT he couldn't itemize4me £175.90..
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StephenBroly2049🏴
(@broly2049) reported
@virginmedia @brois It says there's an issue in my area, I've already done the steps for the hub and it's still randomly dropping
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Scott Lavin
(@scottlavin) reported
@virginmedia I’ve had everything from they are on their way to I’ll chase them up they haven’t been sent. I’ll get back to you etc. I upgraded to the volt package purely to get these boosters. I think I’ll cancel my contract if they don’t have this sorted by Friday. Thanks for any help.
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unreasonably reasonable
(@UReasonable) reported
@virginmedia Thank you for your/colleagues responses. Point taken re ‘true’ scam calls. If 02033197435 is a genuine Virgin media number, I will brief mum on how best to respond to avoid future issue. I do still believe though that some guidance to call staff would alleviate such issues. 🤞
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kit / 24
(@anoceanlies) reported
@virginmedia are you able to help with account ownership transfer? my tariff changed&was told to get back in contact today so it could be transferred, that it would all be ready to do so today.there was just an agent typing but they left the chat again without saying anything. ty
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John Walker Gray
(@jwg247) reported
@virginmedia been really badly treated by your customer service on the phone. Can I talk to someone who can help?
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Terry Dale
(@baldytel) reported
@petch_dave @Jasonc2022 @virginmedia Damn. Thought I was special lol
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Nathan
(@nathanjabbott1) reported
@virginmedia your customer service is not very good and neither is your broadband service to my address, anyone there who can actually resolve my issues in a timely manner
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Caitlin
(@_csmithx) reported
@virginmedia please can someone dm me I need help
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Steve Drew
(@SteveDr72724883) reported
@virginmedia just got a new sky deal and checked your website for comparison. (Bit cheaper). Had a call from your sales team and when I said I’m not really wanting to change, they were downright rude.!! Reminds me of by I chose to move to Sky..