Virgin Media Outage Report in Warden, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Warden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Warden, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, and Sheerness.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
TV | 6 days ago |
|
Southend-on-Sea
|
TV | 8 days ago |
|
Southend-on-Sea
|
Wi-fi | 11 days ago |
|
Southend-on-Sea
|
Internet | 11 days ago |
|
Southend-on-Sea
|
Internet | 14 days ago |
|
Southend-on-Sea
|
Internet | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Warden, England
Latest outage, problems and issue reports in Warden and nearby locations:
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ron palmer (@moebius1967) reported from Southend-on-Sea, England@bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****
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Al's Adventures (@als_adventures) reported from Chestfield, England@virginmedia can you please give me a way to contact you. You are charging my elderly Uncle for a mobile he’s never approved. For years. I can’t get through the line cuts me off. This is not acceptable
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Heather Tingey (@HeatherT1604) reported from Sittingbourne, England@virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.
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Caggy (@drinkdevil40) reported from Herne Bay, England@capiegirl @Janeopot @henriettak @mansellmum @1sthappysodme @Adrienne65 @owlbird @SkyIreland @virginmedia Boring weekend but then Francesca had ambulance sent to her yesterday as reacted to eggs, severe allergy. I was a wreck, but she’s ok now. Poor Sophie had to deal with this alone 😰
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Troy Williams (@troyaaron) reported from Sittingbourne, England@virginmedia I've been in an online chat for nearly 2 hours today just to arrange transfer of services to my new house. I've led the conversation entirely. I'm not even going to report the CMs identity. Just wanted you to know how bad the experience was.
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Heather Tingey (@HeatherT1604) reported from Sittingbourne, England@virginmedia no tv but according to the service status we have no problem here. ME10 area.
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LiisaJane'x (@LiisaJane) reported from Southend-on-Sea, England@virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.
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Al's Adventures (@als_adventures) reported from Chestfield, England@virginmedia He has a letter as a review. So we need to speak to someone to cancel it. He’s being charged each month according to this letter. Goodness knows how long for.
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sarah aldridge (@sarahaldridge73) reported from Sittingbourne, England@virginmedia awful customer service in my experience. Been trying to cancel contract since yesterday with no success! On line chat refer to team but they don’t respond and phone lines cut you off after 55 minutes of holding on!
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Heather Tingey (@HeatherT1604) reported from Sittingbourne, England@virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.
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Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England@virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again
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Caggy (@drinkdevil40) reported from Herne Bay, England@capiegirl @1sthappysodme @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I’m ok for a bit then try to get up or bend down a d then it’s ago y, think it’s more like a trapped nerve but been over a week now 😭
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Caggy (@drinkdevil40) reported from Herne Bay, England@1sthappysodme @capiegirl @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I used one of them after birth of my first born as terrible complications, I went home with a walking stick after 2 weeks, I was 27
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Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England@virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown
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chris cox (@coxychris) reported from Southend-on-Sea, England@virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful
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Kelly Bingham (@kelly_bingham2) reported from Southend-on-Sea, England@virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again
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Kim Baker was Lovett (@Kimlovett) reported from Southend-on-Sea, England@virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....
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BrazilArte (@BrazilArteUK) reported from Southend-on-Sea, EnglandI’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.
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Penny Rolfe (@wonky61shaky) reported from Southend-on-Sea, England@virginmedia When are you going to refund me for many days without a wifi signal
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Bob Eager Eur Ing #FBPE 🇪🇺 🇪🇺 🖤 #RejoinEU (@rde42) reported from Herne Bay, England@AgiBergman @JolyonMaugham @virginmedia They are both awful at customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bracken Bird (@brackenbird1) reported@virginmedia absolutely furious. On the phone to your customer service department-50 minutes so far and counting, chasing equipment you should have sent last week🤬
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Wei (@Wei41350764) reported@virginmedia Because you said where I move to has no service, found out that was not true, there is service where I live. If i knew that why would I termibate instead of move it with me?
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Alexo (@Alexo60193282) reported@virginmedia No. Nothing at all. My post code is NW2 3UE. The voice message suggest to leave thr phone number for the updates but nothing else. I can't even connect to someone to help me
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Tony Frank (@tonyfrank1978) reported@virginmedia @richardbranson @The_AFF thanks. Can you advise the next step to escalate should this not resolve the issue?
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Harj Malhi (@HarjMalhi) reported@virginmedia very disappointed with the customer service I just received on the phone. Absolutely disgraceful for an org to act in this way!👎🏽
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Rotimi Odunaike (@OdunaikeRotimi) reported@virginmedia an engineer has been booked to visit my property everyday since the 19th and still no show. I have spent hours on the phone with no answer as to why no one has shown up, at this point I just want to terminate my contract, this service is beyond appalling
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Hannah Trzoska (@Hannaerys) reported@virginmedia So the 2 hang ups after I said I wanted to make a complaint are no issue to you? Wow...
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Alexo (@Alexo60193282) reported@virginmedia Hi there. No Internet foer 3 days now. I can't get in touch to talk to a real person. Every time i call helpline it goes to the voice message that says that there is a problem in our area nd the engineers are working on it. But it is a complex issue. Please help
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Joldan458 (@joldan458) reported@virginmedia Been on for 20 mins person agreed to a quick install will transfer me and then the line went dead! Do you actually understand what a shambolic service this is ?
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Auntie Social (@auntiesocial73) reported@virginmedia hi, our internet has been down for 3 hours, any idea what the issue is?