Virgin Media Outage Report in Chestfield, Kent, England

Problems in the last 24 hours in Chestfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chestfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Community Discussion

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Virgin Media Issues Reports Near Chestfield, England

Latest outage, problems and issue reports in Chestfield and nearby locations:

• 
  Sue Lampard (@lampard_sue) reported 8 minutes ago from Warden, England

  @virginmedia Not sure if someone can help. My elderly parents are having trouble with virgin tv & broadband. Also landline. Can anyone get in touch with me pleeeeeeeease !!!!😃

• 
  Dan Knowlton (@dknowlton1) reported 17 minutes ago from Acol, England

  😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀

• 
  Al's Adventures (@als_adventures) reported 22 minutes ago from Chestfield, England

  @virginmedia He has a letter as a review. So we need to speak to someone to cancel it. He’s being charged each month according to this letter. Goodness knows how long for.

• 
  Bob Eager Eur Ing #FBPE 🇪🇺 🇪🇺 🖤 #RejoinEU (@rde42) reported 29 minutes ago from Herne Bay, England

  @AgiBergman @JolyonMaugham @virginmedia They are both awful at customer service.

• 
  Caggy  (@drinkdevil40) reported 41 minutes ago from Herne Bay, England

  @1sthappysodme @capiegirl @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I used one of them after birth of my first born as terrible complications, I went home with a walking stick after 2 weeks, I was 27

• 
  Al's Adventures (@als_adventures) reported 53 minutes ago from Chestfield, England

  @virginmedia can you please give me a way to contact you. You are charging my elderly Uncle for a mobile he’s never approved. For years. I can’t get through the line cuts me off. This is not acceptable

• 
  Caggy  (@drinkdevil40) reported 53 minutes ago from Herne Bay, England

  @capiegirl @1sthappysodme @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I’m ok for a bit then try to get up or bend down a d then it’s ago y, think it’s more like a trapped nerve but been over a week now 😭

• 
  Caggy  (@drinkdevil40) reported 53 minutes ago from Herne Bay, England

  @capiegirl @Janeopot @henriettak @mansellmum @1sthappysodme @Adrienne65 @owlbird @SkyIreland @virginmedia Boring weekend but then Francesca had ambulance sent to her yesterday as reacted to eggs, severe allergy. I was a wreck, but she’s ok now. Poor Sophie had to deal with this alone 😰

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  YUK FUN (@YUKFUNWOW) reported 6 minutes ago

  @virginmedia That’s all it says, is that not how it should look? Never done a traceroute before sorry

• 
  Anupam Mishra (@anupam3m) reported 7 minutes ago

  @virginmedia your customer service sucks. 3 hours in call since morning and your representative’s are just clueless.Sad state what kind of customer service is this, when for a simple cancel request a customer has to struggle so much.

• 
  DJG (@DJG121) reported 8 minutes ago

  @virginmedia No just can not login

• 
  Twinmumplusone (@Mumab6) reported 9 minutes ago

  @virginmedia My phone never ever plugged into the hub. I was told it needed to be updated or it wouldn’t work. So the man done it and it’s not worked since. I won’t be paying the bill why pay line rental for something I cannot use even incoming calls and don’t work

• 
  🏴‍☠️Laura-Lee Bolger🏴‍☠️🍀 (@LouLouB40) reported 9 minutes ago

  @virginmedia Virgin, sent me a new Valerie. Seriously, we should be able to cover our living area with Wifi! Your phone agents always tell us that it's our fault! But, I managed to get a technician and he saw how bad the internet was at mine. And, he changed my Valerie again!

• 
  Jade Waring (Brock) (@jade243) reported 9 minutes ago

  @virginmedia @Johnt_gore Lol, customer has to call supplier to speak to someone when supplier couldn’t be bothered to and just sent an email.

• 
  Rod Cole (@rodcoleUK) reported 10 minutes ago

  Struggling to find the words to express my frustration with @virginmedia they are charging me double their advertised price that they give to new customers... to even get close... they want to charge me an activation fee... for a service that I already have #ripoff #broadband

• 
  Kim (@elvirawynter) reported 11 minutes ago

  @virginmedia Connection on both wired and wireless has been yo-yoing for close to 30 minutes in the FK4 area. Online says no issue with local service. Hub has been rebooted as well. Any advice? I'm not the account holder so I'm not sure if your team will talk to me via phone.

• 
  becky edwards (@Beccaedwards29) reported 12 minutes ago

  @virginmedia your service is terrible no Internet constantly off and on rebooted the hub still same says no problems in my area cant get though when ring sort it out

• 
  DJG (@DJG121) reported 13 minutes ago

  @virginmedia We are in ox262ng and I can not sign in keep asking for password and it does not connect