Virgin Media Outage Report in Chestfield, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chestfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chestfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chestfield, England
Latest outage, problems and issue reports in Chestfield and nearby locations:
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Al's Adventures
(@als_adventures) reported
from
Chestfield, England
@virginmedia He has a letter as a review. So we need to speak to someone to cancel it. He’s being charged each month according to this letter. Goodness knows how long for.
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Al's Adventures
(@als_adventures) reported
from
Chestfield, England
@virginmedia can you please give me a way to contact you. You are charging my elderly Uncle for a mobile he’s never approved. For years. I can’t get through the line cuts me off. This is not acceptable
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Caggy
(@drinkdevil40) reported
from
Herne Bay, England
@capiegirl @Janeopot @henriettak @mansellmum @1sthappysodme @Adrienne65 @owlbird @SkyIreland @virginmedia Boring weekend but then Francesca had ambulance sent to her yesterday as reacted to eggs, severe allergy. I was a wreck, but she’s ok now. Poor Sophie had to deal with this alone 😰
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀
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Caggy
(@drinkdevil40) reported
from
Herne Bay, England
@capiegirl @1sthappysodme @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I’m ok for a bit then try to get up or bend down a d then it’s ago y, think it’s more like a trapped nerve but been over a week now 😭
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Bob Eager Eur Ing #FBPE 🇪🇺 🇪🇺 🖤 #RejoinEU
(@rde42) reported
from
Herne Bay, England
@AgiBergman @JolyonMaugham @virginmedia They are both awful at customer service.
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Caggy
(@drinkdevil40) reported
from
Herne Bay, England
@1sthappysodme @capiegirl @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I used one of them after birth of my first born as terrible complications, I went home with a walking stick after 2 weeks, I was 27
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Sue Lampard
(@lampard_sue) reported
from
Warden, England
@virginmedia Not sure if someone can help. My elderly parents are having trouble with virgin tv & broadband. Also landline. Can anyone get in touch with me pleeeeeeeease !!!!😃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Brunt
(@MartinBrunt) reported
@virginmedia It seems to be on wheels!! It was originally a week till 2nd Sept, and now it 6th Sept! I’ve been a customer for 20+ yrs, but I’m now looking for an alternative. The CS Rep I spoke to last was obviously working from home, and didn’t have time to speak to me.
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Flint Fredstone🏳️🌈🇿🇦 🇬🇧🎮
(@raining_bows) reported
@virginmedia Aloha! it goes like this, internet stops working, hub light stay white, then after about 5 mins, turns off, flashes white and then after another 5 it comes back to life, 5 times in 2 days, I never have issues, all connections solid and rebooted, app says no issues
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Mark Cooper
(@markthecivileng) reported
@virginmedia I have spent several hours already discussing this with your team and the @O2 team. They haven’t figured out how to rectify issue. There is a complaint which is apparently being dealt with but we shall see. Hopefully the negligence with personal information is not more widespread
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Martin Brunt
(@MartinBrunt) reported
@virginmedia That page shows no issues!! Comical !! I was told there’s a server problem affecting 35% of customers!
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Faith Neale
(@faithaneale) reported
@Fiona_316 @virginmedia @Mike_E_Neale Absolutely horrible customer service for us and a waste of money as we've been a week without service and will also have to pay to travel into the office next week AND have been using up our mobile data whilst moving. Not stressful at all...
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Alex Weir
(@Pinzarie) reported
@virginmedia Thanks for the suggestion, but still not working. Any other ideas? Any chance of getting someone out for the street?
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Bish_AvFc
(@AvFc_0973) reported
What ******** is wrong with @SkySports on @virginmedia 😡😡
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ANDY P
(@ANDYZIPRITCHARD) reported
@virginmedia got a letter 2 say it was going up.I downgraded package 2 a lowerspec. Got sent a new contract at £32. Now been charge package changes £10. People in your switchboard never heard of it! 1 suggested I contact my bank 2 get it back! Please help before I have to involve my back
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Dawn
(@Dawn18629990) reported
@virginmedia you need to fix our internet or will go to another provider keeps going down every week
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Spencer Millbery
(@SMillbery) reported
from
Harrow Weald, England
@virginmedia Yes, I’ve done all these. Very frustrating as I only had a new super hub and cabling to house installed 2 weeks ago. Never had such intermittent service in 20 years of using virgin.