Virgin Media outages and service status in Chestfield, England

Problems in the last 24 hours in Chestfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chestfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chestfield, England

The most recent Virgin Media outage reports came from the following cities: Canterbury.

City	Problem Type	Report Time
Canterbury	Internet	10 days ago

Community Discussion

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Virgin Media Issues Reports Near Chestfield, England

Latest outage, problems and issue reports in Chestfield and nearby locations:

• 
  Nigel Hudson (@nghudson) reported 10 minutes ago from Preston, England

  @Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and they’ve tried to charge us for a phone service we terminated 3 months ago!!! 👎🏻🤬

• 
  Caggy  (@drinkdevil40) reported 16 minutes ago from Herne Bay, England

  @1sthappysodme @capiegirl @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I used one of them after birth of my first born as terrible complications, I went home with a walking stick after 2 weeks, I was 27

• 
  SarahJay (@IamSarahJayJay) reported 20 minutes ago from Canterbury, England

  @virginmedia I forgot to screenshot it today.. But yeah it was showing up. Can't seem to get back on the account atm it's like it was down for maintenance. Will try later. Defo something on there though.

• 
  Caggy  (@drinkdevil40) reported 28 minutes ago from Herne Bay, England

  @capiegirl @1sthappysodme @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I’m ok for a bit then try to get up or bend down a d then it’s ago y, think it’s more like a trapped nerve but been over a week now 😭

• 
  JannerJo 🦠💉💥 (@JoTreCanterbury) reported 29 minutes ago from Canterbury, England

  @tryingattimes @virginmedia 100% correct took ages to cancel my 80yo mum's service when my dad got vascular dementia. They sent me all sorts of patronising messages on here. All designed to extract money from vulnerable people. STEER WELL CLEAR!

• 
  Dan Knowlton (@dknowlton1) reported 30 minutes ago from Acol, England

  😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀

• 
  Al's Adventures (@als_adventures) reported 31 minutes ago from Chestfield, England

  @virginmedia He has a letter as a review. So we need to speak to someone to cancel it. He’s being charged each month according to this letter. Goodness knows how long for.

• 
  Bob Eager Eur Ing #FBPE 🇪🇺 🇪🇺 🖤 #RejoinEU (@rde42) reported 37 minutes ago from Herne Bay, England

  @AgiBergman @JolyonMaugham @virginmedia They are both awful at customer service.

• 
  Al's Adventures (@als_adventures) reported 44 minutes ago from Chestfield, England

  @virginmedia can you please give me a way to contact you. You are charging my elderly Uncle for a mobile he’s never approved. For years. I can’t get through the line cuts me off. This is not acceptable

• 
  Sue Lampard (@lampard_sue) reported 46 minutes ago from Warden, England

  @virginmedia Not sure if someone can help. My elderly parents are having trouble with virgin tv & broadband. Also landline. Can anyone get in touch with me pleeeeeeeease !!!!😃

• 
  Caggy  (@drinkdevil40) reported 52 minutes ago from Herne Bay, England

  @capiegirl @Janeopot @henriettak @mansellmum @1sthappysodme @Adrienne65 @owlbird @SkyIreland @virginmedia Boring weekend but then Francesca had ambulance sent to her yesterday as reacted to eggs, severe allergy. I was a wreck, but she’s ok now. Poor Sophie had to deal with this alone 😰

• 
  SarahJay (@IamSarahJayJay) reported 59 minutes ago from Canterbury, England

  2. @virginmedia @VMHelpDesk no idea how to get into the account and claim it!! Can't seem to find my own account under either of my usual emails. Obvs I would like the credit as cash as I no longer hold a virgin media account so hoping customer service can help me locate it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Freispch (@freispch) reported 5 minutes ago

  Currently suing Virgin Media so know what you mean. They caused me to miss a critical operation on my upper spine. Been left with life changing chronic nerve damage.

• 
  Karl Dyer (@KarlDyer15) reported 9 minutes ago

  @virginmedia - Anyone able to help with a major issue with your system? Beyond a joke how poor your service has became.

• 
  Chris Hopkinson (@chromaphotog) reported 9 minutes ago

  @virginmedia Look, I’ve just told you your chatbot thing is useless. I want you to contact me, and raise it as a big issue with a manager. I had intermittent internet for a month, and not once have virgin reached out to say why, what’s happening, or to apologise

• 
  Ian (@waterjetcut) reported 12 minutes ago

  @MichelleBeckett @virginmedia Tell them to **** off. Pay up to the date he died. Sorry for coarse language but the contract died with your dad.

• 
  ABDUL (@MrMufc77) reported 14 minutes ago

  @virginmedia absolutely joke of a service fault with your system no tv for the england game

• 
  Duncan Wright (@dwright75) reported 22 minutes ago

  @virginmedia what’s the usual hold time to report a fault? Currently at 25 mins. My internet is definitely not working despite your status checker telling me it is

• 
  Dr Amir Hamid (@DrAmirHamid) reported 23 minutes ago

  @virginmedia 2nd time in a month there has been a disruption in broadband. Poor

• 
  Karen B 🌹🇪🇺 🇺🇦💜🤍💚KarenB@KBGreyhoundLady (@KBGreyhoundlady) reported 26 minutes ago

  @virginmedia E mails crashed out 2 days ago. OH rang & eventually spoke to a human. Apparently it’s a widespread problem. We need the emails. This is shoddy service. When is it going to be fixed. Not good enough

• 
  Wolf of X (@WolfofX) reported 27 minutes ago

  For more than a decade, Stan Beaton held onto something that many people would consider priceless. It wasn't jewelry, money, or a photograph. It was the voice of his wife, Ruby. Ruby passed away from cancer in 2003. Before she died, she had recorded the greeting on their home answering machine. It became the last recording of her voice, and whenever grief felt overwhelming, Stan would play it just to hear her speak again. He was so afraid of losing that message that he stayed with the same phone company for years, believing it was the safest way to protect it. Then, in 2014, everything changed. Following routine maintenance by Virgin Media, the voicemail suddenly disappeared. Stan was devastated. He believed the final piece of his wife's voice had been erased forever. When Virgin Media learned what had happened, they refused to give up. The company assembled a team of 11 engineers, who spent three days searching through backup systems and archived data. One executive compared the task to searching for a needle in a haystack. Against the odds, they found it. When the recording was played back to Stan during a BBC Radio Leeds interview, he broke down in tears. "That's her... It's just a wonderful, wonderful sound that I thought was lost forever." Virgin Media later provided him with copies of the recording so it would never be lost again. Sometimes technology isn't just about cables, servers, and code. Sometimes, it's about giving someone one more chance to hear the voice of the person they loved most.

• 
  Planetary Excursion (@fanny_maye) reported 29 minutes ago

  so i sometimes check out downstairs where they got virgin media tv its got better news service