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Virgin Media

Virgin Media outages and service status in Chestfield, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Chestfield, including 0 direct reports.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chestfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chestfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chestfield, England

The most recent Virgin Media outage reports came from the following cities: Canterbury.

Community Discussion

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Virgin Media Issues Reports Near Chestfield, England

Latest outage, problems and issue reports in Chestfield and nearby locations:

  • nghudson
    Nigel Hudson (@nghudson) reported from Preston, England

    @Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and they’ve tried to charge us for a phone service we terminated 3 months ago!!! πŸ‘ŽπŸ»πŸ€¬

  • lampard_sue
    Sue Lampard (@lampard_sue) reported from Warden, England

    @virginmedia Not sure if someone can help. My elderly parents are having trouble with virgin tv & broadband. Also landline. Can anyone get in touch with me pleeeeeeeease !!!!πŸ˜ƒ

  • dknowlton1
    Dan Knowlton (@dknowlton1) reported from Acol, England

    πŸ˜‚ Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. πŸ€– Automation < Customer service πŸ˜€

  • als_adventures
    Al's Adventures (@als_adventures) reported from Chestfield, England

    @virginmedia He has a letter as a review. So we need to speak to someone to cancel it. He’s being charged each month according to this letter. Goodness knows how long for.

  • IamSarahJayJay
    SarahJay (@IamSarahJayJay) reported from Canterbury, England

    2. @virginmedia @VMHelpDesk no idea how to get into the account and claim it!! Can't seem to find my own account under either of my usual emails. Obvs I would like the credit as cash as I no longer hold a virgin media account so hoping customer service can help me locate it

  • als_adventures
    Al's Adventures (@als_adventures) reported from Chestfield, England

    @virginmedia can you please give me a way to contact you. You are charging my elderly Uncle for a mobile he’s never approved. For years. I can’t get through the line cuts me off. This is not acceptable

  • drinkdevil40
    Caggy  (@drinkdevil40) reported from Herne Bay, England

    @capiegirl @1sthappysodme @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I’m ok for a bit then try to get up or bend down a d then it’s ago y, think it’s more like a trapped nerve but been over a week now 😭

  • drinkdevil40
    Caggy  (@drinkdevil40) reported from Herne Bay, England

    @1sthappysodme @capiegirl @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I used one of them after birth of my first born as terrible complications, I went home with a walking stick after 2 weeks, I was 27

  • drinkdevil40
    Caggy  (@drinkdevil40) reported from Herne Bay, England

    @capiegirl @Janeopot @henriettak @mansellmum @1sthappysodme @Adrienne65 @owlbird @SkyIreland @virginmedia Boring weekend but then Francesca had ambulance sent to her yesterday as reacted to eggs, severe allergy. I was a wreck, but she’s ok now. Poor Sophie had to deal with this alone 😰

  • rde42
    Bob Eager Eur Ing #FBPE πŸ‡ͺπŸ‡Ί πŸ‡ͺπŸ‡Ί πŸ–€ #RejoinEU (@rde42) reported from Herne Bay, England

    @AgiBergman @JolyonMaugham @virginmedia They are both awful at customer service.

  • IamSarahJayJay
    SarahJay (@IamSarahJayJay) reported from Canterbury, England

    @virginmedia I forgot to screenshot it today.. But yeah it was showing up. Can't seem to get back on the account atm it's like it was down for maintenance. Will try later. Defo something on there though.

  • JoTreCanterbury
    JannerJo πŸ¦ πŸ’‰πŸ’₯ (@JoTreCanterbury) reported from Canterbury, England

    @tryingattimes @virginmedia 100% correct took ages to cancel my 80yo mum's service when my dad got vascular dementia. They sent me all sorts of patronising messages on here. All designed to extract money from vulnerable people. STEER WELL CLEAR!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • smith_john33910
    John smith (@smith_john33910) reported

    @LordDunners @ryantegan @skytv When I wanted to cancel Virgin Media they would not let me. I had to force a cancellation by withholding payment. Yes I got rid of Virgin Media..but it left a nasty β€œnon payment” black mark on my credit rating. So beware!

  • Keeleyeveline_
    Keeley 🌻 (@Keeleyeveline_) reported

    Is anyone elses @virginmedia broadband down? #virginmedia

  • johngunn2
    johngunn (@johngunn2) reported

    @virginmedia @CliveR39 The last time I checked a couple of days ago it gave an estimated fix of 28th August. Which considering it’s been at least a week since it went down is a considerable length of time to not receive the service we’re paying for.

  • F3Lollipops
    Andrea Cook 🧷 πŸ’™ (@F3Lollipops) reported

    @virginmedia we've had CS2004 on all channels since yesterday. I spent a long time in a live chat last night & was assured it would be fixed by 11pm last night but it's not. This is unacceptable. At what point do you compensate for not providing the service for which you're paid?

  • commercialdon
    πŸ„ΌπŸ… πŸ…ƒπŸ„΄πŸ„° πŸ…†πŸ„ΈπŸ…ƒπŸ„· πŸ„ΎπŸ„½πŸ„΄ πŸ…‚πŸ…„πŸ„ΆπŸ„°πŸ… (@commercialdon) reported

    @virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @RDadpour Good Morning Reza, Thanks for contacting Openreach today regarding your query, If you have not used a provider that uses the Openreach network for more then 2 year (i.e. City Fibre/ Virgin Media) What happens the address gets de-activated from our network but it will still (1/2)

  • doozerlyn
    doozerlyn (@doozerlyn) reported

    @Ofcom.... Are Virgin Media in breach of contract for not supplying services as agreed, ie red button Sky Sports+? If so, are you going to do anything about it?? Can we cancel contract and or withhold payments?? If not, why not?

  • septembercott
    Philip Drury (@septembercott) reported

    Now I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia

  • KookieG62
    Gwen Maynard (@KookieG62) reported

    @virginmedia Absolutely shocking service . Broadband and TV down since electrical storm on Thursday morning. Not fixed despite you saying otherwise. You keep cancelling the engineers to come to my home.

  • IJTrueBlue
    Ian Abbott (@IJTrueBlue) reported

    How do I make a complaint about your doorstep cold callers @virginmedia