Virgin Media outages and service status in Chestfield, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Chestfield, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chestfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chestfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chestfield, England
The most recent Virgin Media outage reports came from the following cities: Canterbury.
Community Discussion
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Virgin Media Issues Reports Near Chestfield, England
Latest outage, problems and issue reports in Chestfield and nearby locations:
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Nigel Hudson (@nghudson) reported from Preston, England@Jess_Guth @virginmedia @virginmedia are the pits!!! Dreadful customer service and theyโve tried to charge us for a phone service we terminated 3 months ago!!! ๐๐ป๐คฌ
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๎๎Caggy ๎๎ (@drinkdevil40) reported from Herne Bay, England@capiegirl @Janeopot @henriettak @mansellmum @1sthappysodme @Adrienne65 @owlbird @SkyIreland @virginmedia Boring weekend but then Francesca had ambulance sent to her yesterday as reacted to eggs, severe allergy. I was a wreck, but sheโs ok now. Poor Sophie had to deal with this alone ๐ฐ
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Dan Knowlton (@dknowlton1) reported from Acol, England๐ Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. ๐ค Automation < Customer service ๐
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Sue Lampard (@lampard_sue) reported from Warden, England@virginmedia Not sure if someone can help. My elderly parents are having trouble with virgin tv & broadband. Also landline. Can anyone get in touch with me pleeeeeeeease !!!!๐
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๎๎Caggy ๎๎ (@drinkdevil40) reported from Herne Bay, England@1sthappysodme @capiegirl @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I used one of them after birth of my first born as terrible complications, I went home with a walking stick after 2 weeks, I was 27
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Bob Eager Eur Ing #FBPE ๐ช๐บ ๐ช๐บ ๐ค #RejoinEU (@rde42) reported from Herne Bay, England@AgiBergman @JolyonMaugham @virginmedia They are both awful at customer service.
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Al's Adventures (@als_adventures) reported from Chestfield, England@virginmedia He has a letter as a review. So we need to speak to someone to cancel it. Heโs being charged each month according to this letter. Goodness knows how long for.
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๎๎Caggy ๎๎ (@drinkdevil40) reported from Herne Bay, England@capiegirl @1sthappysodme @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia Iโm ok for a bit then try to get up or bend down a d then itโs ago y, think itโs more like a trapped nerve but been over a week now ๐ญ
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Al's Adventures (@als_adventures) reported from Chestfield, England@virginmedia can you please give me a way to contact you. You are charging my elderly Uncle for a mobile heโs never approved. For years. I canโt get through the line cuts me off. This is not acceptable
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SarahJay (@IamSarahJayJay) reported from Canterbury, England@virginmedia I forgot to screenshot it today.. But yeah it was showing up. Can't seem to get back on the account atm it's like it was down for maintenance. Will try later. Defo something on there though.
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SarahJay (@IamSarahJayJay) reported from Canterbury, England2. @virginmedia @VMHelpDesk no idea how to get into the account and claim it!! Can't seem to find my own account under either of my usual emails. Obvs I would like the credit as cash as I no longer hold a virgin media account so hoping customer service can help me locate it
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JannerJo ๐ฆ ๐๐ฅ (@JoTreCanterbury) reported from Canterbury, England@tryingattimes @virginmedia 100% correct took ages to cancel my 80yo mum's service when my dad got vascular dementia. They sent me all sorts of patronising messages on here. All designed to extract money from vulnerable people. STEER WELL CLEAR!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Terry ๐ (@Hugorelly) reportedI'm sorry but I can't seem to pick up @rewindtvuk via @virginmedia ๐ Could you fix it for me please?
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Belle BTE (@barbzinsa) reported@virginmedia Broadband is down in Richmond Hill TW10, do you know how long it will take to fix the signal?
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liam (@liamsimo95) reported@SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely wonโt be too hard to provide a decent service rather than mediocrity
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BeKind (@Yolandae) reported@virginmedia I did, but itโs still not working. The estimated repair time has been changed numerous times, yet the issue remains unresolved.
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Ollie McManus (@OliverGMcManus) reported@virginmedia I have raised a complaint and they haven't addressed it for me.
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Rich Brady (@RichTigheBrady) reported@virginmedia Yes, it has happened yet again today. Not working at all. Rebooted several times. As usual App says no problems in the area. Happens every 4-6 weeks. Then we call virgin and wait 5-8 days for an engineer!Then it comes back on b4 engineer turns up.!
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Jane Smith (@smithers263) reported@virginmedia hi, is there an issue with blueyonder emails? Was working ok this morning till about 10:30 am
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O2 (@O2) reported@mooramana Hi it's us from Virgin Media O2. We would like to apologise for how we handled your issue while you were dealing with your unfortunate situation. This is not how we want our customers to feel and if you like we could discuss this further over Dm, so we could get more information.
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Dave Warrilow (@argyledavros) reported@vriginmeditif @virginmedia these appear to be impersonating. Your customer service is bad enough as it is.
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Andrรฉe & Smudge (@Glouc123) reported@virginmedia am throwing new crap remote in bin. Got to sign in to channels and give your email info. Everything a pain in backside.