Virgin Media

Virgin Media Outage Report in Chestfield, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chestfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chestfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chestfield, Kent, England 12/19/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chestfield, England

Latest outage, problems and issue reports in Chestfield and nearby locations:

  • als_adventures Al's Adventures (@als_adventures) reported from Chestfield, England

    @virginmedia He has a letter as a review. So we need to speak to someone to cancel it. He’s being charged each month according to this letter. Goodness knows how long for.

  • lampard_sue Sue Lampard (@lampard_sue) reported from Warden, England

    @virginmedia Not sure if someone can help. My elderly parents are having trouble with virgin tv & broadband. Also landline. Can anyone get in touch with me pleeeeeeeease !!!!😃

  • drinkdevil40 Caggy  (@drinkdevil40) reported from Herne Bay, England

    @1sthappysodme @capiegirl @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I used one of them after birth of my first born as terrible complications, I went home with a walking stick after 2 weeks, I was 27

  • rde42 Bob Eager Eur Ing #FBPE 🇪🇺 🇪🇺 🖤 #RejoinEU (@rde42) reported from Herne Bay, England

    @AgiBergman @JolyonMaugham @virginmedia They are both awful at customer service.

  • als_adventures Al's Adventures (@als_adventures) reported from Chestfield, England

    @virginmedia can you please give me a way to contact you. You are charging my elderly Uncle for a mobile he’s never approved. For years. I can’t get through the line cuts me off. This is not acceptable

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀

  • drinkdevil40 Caggy  (@drinkdevil40) reported from Herne Bay, England

    @capiegirl @Janeopot @henriettak @mansellmum @1sthappysodme @Adrienne65 @owlbird @SkyIreland @virginmedia Boring weekend but then Francesca had ambulance sent to her yesterday as reacted to eggs, severe allergy. I was a wreck, but she’s ok now. Poor Sophie had to deal with this alone 😰

  • drinkdevil40 Caggy  (@drinkdevil40) reported from Herne Bay, England

    @capiegirl @1sthappysodme @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I’m ok for a bit then try to get up or bend down a d then it’s ago y, think it’s more like a trapped nerve but been over a week now 😭

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • studavies1982 Stuart Davies (@studavies1982) reported

    @virginmedia But it isn’t a rare sight. It’s something I see at least twice a day ever since we got the hub 5. But apparently me saying that is never enough and I’m always charged. If I had a choice I would use one of the others but I’m stuck with your awful services

  • alexaintonfire Alex (@alexaintonfire) reported

    Hey @virginmedia - been trying to create an account to go with my new broadband service for four days now and your website won't accept any of my passwords despite them ticking all the criteria boxes. Please can you help?

  • Nixster874 NicolaR (@Nixster874) reported

    @virginmedia hi, I’m a new customer and trying to register app account details but you password system will not accept ANY ideas, impossible! Can you DM me and advise please.

  • studavies1982 Stuart Davies (@studavies1982) reported

    @virginmedia Honestly what is the point? Everything you have provided me is poor from the equipment right through to the customer service and then complaints department. So rather than wait 90 mins for you I’ll just continue to let people know how my experience is

  • rohish_mirje Rohish Mirje (@rohish_mirje) reported

    @virginmedia The issue of mine is billing me for unsed and bad engineering service

  • liztits lizi (@liztits) reported

    @virginmedia making me wait 3 days because the **** router theyve given me has broken (again) to get it sorted is absolutely unacceptable. I pay 87 quid a month to not be able to use my services.

  • SamAM100 SamAM100 (@SamAM100) reported

    Anyone else have Virgin Media and it is playing up/being so bad for them aswell?

  • jasongorman Jason Gorman (@jasongorman) reported

    Another day where my Virgin Media connection has gone down. Happens most days now.

  • 69Haya hhh (@69Haya) reported

    @virginmedia can u please advise as to when u will fix the broadband and tv issue in W5???? been waiting all day for this crap service to resume!!! No communication from virgin media as usual! disgraceful 😡

  • chromaphotog Chris Hopkinson (@chromaphotog) reported

    @virginmedia It says TV issues only in the area