Virgin Media Outage Report in Chestfield, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chestfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chestfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Chestfield, Kent, England
The most recent Virgin Media outage reports came from the following cities: Faversham.
| City | Problem Type | Report Time |
|---|---|---|
 Faversham |
Wi-fi | |
| Faversham |
Internet | |
| Herne Bay |
Internet | |
| Westgate on Sea |
Internet | |
| Westgate on Sea |
Total Blackout | |
| Canterbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chestfield, England
Latest outage, problems and issue reports in Chestfield and nearby locations:
-
Al's Adventures
(@als_adventures) reported
from
Chestfield, England
@virginmedia He has a letter as a review. So we need to speak to someone to cancel it. He’s being charged each month according to this letter. Goodness knows how long for.
-
Caggy
(@drinkdevil40) reported
from
Herne Bay, England
@capiegirl @1sthappysodme @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I’m ok for a bit then try to get up or bend down a d then it’s ago y, think it’s more like a trapped nerve but been over a week now 😭
-
Caggy
(@drinkdevil40) reported
from
Herne Bay, England
@capiegirl @Janeopot @henriettak @mansellmum @1sthappysodme @Adrienne65 @owlbird @SkyIreland @virginmedia Boring weekend but then Francesca had ambulance sent to her yesterday as reacted to eggs, severe allergy. I was a wreck, but she’s ok now. Poor Sophie had to deal with this alone 😰
-
Al's Adventures
(@als_adventures) reported
from
Chestfield, England
@virginmedia can you please give me a way to contact you. You are charging my elderly Uncle for a mobile he’s never approved. For years. I can’t get through the line cuts me off. This is not acceptable
-
Sue Lampard
(@lampard_sue) reported
from
Warden, England
@virginmedia Not sure if someone can help. My elderly parents are having trouble with virgin tv & broadband. Also landline. Can anyone get in touch with me pleeeeeeeease !!!!😃
-
Caggy
(@drinkdevil40) reported
from
Herne Bay, England
@1sthappysodme @capiegirl @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I used one of them after birth of my first born as terrible complications, I went home with a walking stick after 2 weeks, I was 27
-
Dan Knowlton
(@dknowlton1) reported
from
Acol, England
😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀
-
Bob Eager Eur Ing #FBPE 🇪🇺 🇪🇺 🖤 #RejoinEU
(@rde42) reported
from
Herne Bay, England
@AgiBergman @JolyonMaugham @virginmedia They are both awful at customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Howard AYO
(@Howardaayo) reported
@virginmedia That's where I have been trying to get support, but imagine they keep you waiting for a whole day and weeks without responses. Some of these experiences could amount to a breach of contract.
-
Rhianon McAulay♀
(@Ryceryce) reported
@virginmedia internet went down around 13:45. Spoke to Customer Service was told engineer would be with me in 4hours. 4 hours later no engineer. Called back, rudest agent ever, enjoying his crisps down the phone, then tells me it’s not my hub but my area.
-
SquidersGaming
(@SquidersGaming) reported
Virgin media was fine all day then just takes a huge **** for no reason 🤌
-
gryofrey
(@gryofrey) reported
@virginmedia your customer service is atrocious, I called to cancel service after waiting to be out of contract to avoid early cancel fees only to get hit with higher charge and extra £25 for final month AFTER cancelling
-
Richard Anderson 💙
(@MrRichAnderson) reported
@virginmedia To be honest it's my belief that some of my equipment is out of date and could do with being replaced. Sadly it seems that isn't an option and my patience has run out with it. I will call customer services again and look to take my business elsewhere.
-
Joel Slade
(@jsladee17) reported
@virginmedia i can connect to stuff but in my voice call my voice is robot like and when i try to play games with friends i get removed from the game due to connection issues
-
Joanne Ellis
(@breeze1jo) reported
@virginmedia They haven’t they keep saying they have sorted the problem but they haven’t. I have made numerous phone calls since Saturday, 4 today and it’s still not sorted. Would really like to talk to someone who can really help.
-
UKPREPPINGSHOP
(@uk_prepping) reported
@DalePCooper @virginmedia They sold out to usa hedge funds couple years ago hence the scaling back of Service but costs going up...disgrace
-
Ellis Stokes-hone
(@Ellis_sthone) reported
@virginmedia Already done this, says you hope to fix it by 23:05... says you have found a fault.. hope this gets foxed asap
-
Mike Allen
(@Mic_Allen) reported
@virginmedia trying to get disconnected from VM under the price change rules is a horrendous process, but it will be so worth it never having to deal with the terrible customer service ever again