Virgin Media outages and service status in Canterbury, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Canterbury, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
The latest reports from users having issues in Canterbury come from postal codes CT2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Canterbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Canterbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Canterbury, England
The most recent Virgin Media outage reports came from the following cities: Canterbury, Dover, and Ashford.
Community Discussion
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Virgin Media Issues Reports Near Canterbury, England
Latest outage, problems and issue reports in Canterbury and nearby locations:
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Emma Dixon RRR x (@pinkfairy79) reported from Dover, England@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Martin Holme (@Chataranga) reported from Kennington, England@virginmedia do you have ANY customer service people working? I have tried ringing you for the last 24 hours and constantly get a ‘ring back later’ message. The service these days is appalling. I sent a tweet yesterday that mentioned Amazon and they replied to me. Virgin didn’t!
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Kirk Hughes (@dovermonkey) reported from Dover, England@virginmedia Can someone help book an engineer
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Dennis C Chansa ( Dee-Lo) (@HiDee_Lo) reported from Ashford, England@virginmedia is this the kind of bad service we now have to pay for? Charging us fibre prices but getting slow speed, can’t call the contact centre. Internet as slow as a sloth in TN233JA area This is very bad service
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Al's Adventures (@als_adventures) reported from Chestfield, England@virginmedia can you please give me a way to contact you. You are charging my elderly Uncle for a mobile he’s never approved. For years. I can’t get through the line cuts me off. This is not acceptable
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Richard Esdale (@jiginthebox) reported from Dover, EnglandEvery single night @virginmedia WIFI drops out — Try to call and it’s over an hour wait CONSTANTLY!! Simply the worse service... Been trying to sort for weeks!! 😡😡... come back @skytv we shouldn’t have changed!
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Caggy (@drinkdevil40) reported from Herne Bay, England@capiegirl @1sthappysodme @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I’m ok for a bit then try to get up or bend down a d then it’s ago y, think it’s more like a trapped nerve but been over a week now 😭
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Martin Holme (@Chataranga) reported from Kennington, England@virginmedia on top of hundreds of spam junk emails we have umpteen scam calls on the landline. Very day I am getting increasingly saddened by Virgin Media’s inability to stop scammers and spam flooding my system. Very expensive terrible service
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Lauren Drewitt (@_drewitt) reported from Smeeth, England@virginmedia and after a previous phone call a few weeks ago where your adviser said we could write a letter of complaint, we have still received no response in writing as requested and today been told it’s not your policy to reply? Terrible service!
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Braxton hix (@chinwah33) reported from Ashford, EnglandWell laters #virginmedia I will be off to sky when the contracts up next month. Terrible service, no TV again today and yet you still call me everyday to get me to take out another contract.
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Caggy (@drinkdevil40) reported from Herne Bay, England@1sthappysodme @capiegirl @Adrienne65 @Janeopot @owlbird @mansellmum @henriettak @SkyIreland @virginmedia I used one of them after birth of my first born as terrible complications, I went home with a walking stick after 2 weeks, I was 27
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Jonathan Goodwin (@mrjcgoodwin) reported from Ashford, England@virginmedia why are you ignoring my tweets on the other thread you started? On your advice been trying to get support over SMS but it just goes in a continuous loop of the same questions for 4 days?!! You also don’t answer your phone or live chat? How do I actually get help?
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Jonathan Goodwin (@mrjcgoodwin) reported from Ashford, England@virginmedia December. Official complaint prior to that. Please read back through your thread, the broken promises and the lies then come back with a proposal to resolve.
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Richard Esdale (@jiginthebox) reported from Dover, England@virginmedia I’ve tried ALL channels and still unable to speak to someone to solve this issue... You will no doubt soon be on to me for my missed payment so can discuss it then!!
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Kirk Hughes (@dovermonkey) reported from Dover, England@zoebartlett Funny how @virginmedia say they have no access to accounts over social media yet yesterday I dealt with my issue finally over the same social media platform. They contradict themselves time after time.
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That Pete.. शांति (@petesewell) reported from Ashford, England@virginmedia I've spoken to people on numerous occasions when I've had problems with my service and when my direct debits change on a monthly basis. I've had enough of apologies with no action and no resolution.. paying £80 for a service I can get better and cheaper elsewhere is a no brainer.
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AndyEpps (@Andyelufc) reported from Ashford, Englandwith @virginmedia tv stations being down for most of the day apparently , I'm just glad that @LUFC are not on the box tonight.🤬⚽💛💙 #wouldnotbehappy
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Joao Paulo Ferreira (@JoaoJpfx1) reported from Hawkinge, England@virginmedia @ComedyCentralUK This debauchery is okay it’s not a problem but pit girls are no good. There really is a double standard with the media elites
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Dan Knowlton (@dknowlton1) reported from Acol, England😂 Twitter Automation gone wrong... Take a look at this @virginmedia thread for a great example of Twitter automation gone wrong. 🤖 Automation < Customer service 😀
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Terry 💙 (@Hugorelly) reportedI'm sorry but I can't seem to pick up @rewindtvuk via @virginmedia 😒 Could you fix it for me please?
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Belle BTE (@barbzinsa) reported@virginmedia Broadband is down in Richmond Hill TW10, do you know how long it will take to fix the signal?
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liam (@liamsimo95) reported@SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity
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BeKind (@Yolandae) reported@virginmedia I did, but it’s still not working. The estimated repair time has been changed numerous times, yet the issue remains unresolved.
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Ollie McManus (@OliverGMcManus) reported@virginmedia I have raised a complaint and they haven't addressed it for me.
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Rich Brady (@RichTigheBrady) reported@virginmedia Yes, it has happened yet again today. Not working at all. Rebooted several times. As usual App says no problems in the area. Happens every 4-6 weeks. Then we call virgin and wait 5-8 days for an engineer!Then it comes back on b4 engineer turns up.!
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Jane Smith (@smithers263) reported@virginmedia hi, is there an issue with blueyonder emails? Was working ok this morning till about 10:30 am
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O2 (@O2) reported@mooramana Hi it's us from Virgin Media O2. We would like to apologise for how we handled your issue while you were dealing with your unfortunate situation. This is not how we want our customers to feel and if you like we could discuss this further over Dm, so we could get more information.
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Dave Warrilow (@argyledavros) reported@vriginmeditif @virginmedia these appear to be impersonating. Your customer service is bad enough as it is.
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Andrée & Smudge (@Glouc123) reported@virginmedia am throwing new crap remote in bin. Got to sign in to channels and give your email info. Everything a pain in backside.