Virgin Media Outage Report in Sidmouth, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sidmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sidmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Sidmouth, Devon, England
The most recent Virgin Media outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
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| Exeter |
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| Exeter |
Internet | |
| Exeter |
Internet | |
| Cullompton |
Phone | |
| Exeter |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sidmouth, England
Latest outage, problems and issue reports in Sidmouth and nearby locations:
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
Working from home is even more of a challenge when @virginmedia cuts in and out and is as slow as a snail! Gahhhhh
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Matthew Cousins
(@mattedcous) reported
from
Exeter District, England
@virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@PhilPpauk @virginmedia Seriously it’s been 24 hours of terrible service now 😭 you’d think they would have decent infrastructure from the billions they make each year
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@timlong00 @virginmedia Ah right, all this copyright stuff is bonkers when you break it down, it the club didn’t exsist and play football there wouldn’t be any video - I await a call from their lawyers 🤓
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Dave Moist
(@Bingamin) reported
from
Exeter District, England
@LivHinton @NedStratUCOVI @virginmedia I'm not in London. No issues here in sunny Devon. So not the whole country.
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Sally French
(@sallywallywoo10) reported
from
Exeter District, England
@virginmedia Thanks but I’m not a customer yet...I see there was some sort of roadshow going on yesterday but didn’t know about it in advance so no time to take a look. I’m just keen to switch from my current provider.
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@RM_Leeming @Justice30 @virginmedia And never a refund in sight....
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
@craigw87 @virginmedia @WealdstoneFC Deffo slow isn’t it! 😮🤓
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia For now but considering the current situation, internet issues are not helpful. This isn’t the first time that I’ve had this.
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@reece_dinsdale @virginmedia Yes up every three months now. Call responses have always been poor.
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia Issues with TV in EX4 area. Losing signal every few seconds. WiFi keeps going off, not good when working from home. And I get to pay over £110 a month for this!
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Em J Hamilton
(@EmmaOrca1971) reported
from
Exeter District, England
@virginmedia yet again more connectivity/TiVo issues in the EX4 area. Not great when working from home and you can’t access your important meetings. How about reducing our bills as we’re not getting the 24/7 service we’re paying for.
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Amanda Leach
(@nuggyleach) reported
from
Exeter District, England
@Peter_Follett @virginmedia Try TalkTalk. I left a Virgin £80 per month 'Faster Fibre' TV + phone package in December. Connection always dropping..Had no problems with our internet since and now pay £35 capped for 24 mths! Plus their live chat is much quicker than trying to get hold of Virgin!
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
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Martin Elcoate
(@MElcoate) reported
from
Topsham, England
Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.
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Matt Scott
(@mrmattscott82) reported
from
Exeter District, England
Hey it's not news! @virginmedia has been down more than on today and a fair bit the last few weeks too
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humanenergy
(@humanenergy5) reported
from
Exeter District, England
@virginmedia internet down again. Problems ? 🤔😬
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Matthew Cousins
(@mattedcous) reported
from
Exeter District, England
@virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Honiton, England
@virginmedia trying to register an online account but can’t as I don’t have the two digit code needed. All other information I have on correspondence. Can you please help ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Naomi Glaser
(@Mrsglaser) reported
@virginmedia disgusting customer service. They won’t connect me to a senior manager. You are happy to take my money but won’t give me customer service. I want to speak to a senior customer advisor
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Cartman
(@MDV_Cartman61) reported
@virginmedia Again with the scripted responses. What do you expect this to achieve? Advising people to do something you know they've already done? As I said, I work in the industry what details can you tell me regarding the issue in the Leeds area
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Michael Sunderland
(@Mikesund1169) reported
@virginmedia I have been round and round using your system. I was told via SMS that WhatsApp was easier and, after lots of questions, I was put in a queue to speak to an agent. Then I was sent back to the very first question again. Seriously dreadful service.
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B4ller
(@b4llerr) reported
@louisnorway @virginmedia Just go to another company, virgin is literally the worst ever and never reimburse for all the time spent on phone and with no service.
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Stew Potter
(@potterp36) reported
@virginmedia No going with other company. Why should I waste more of my time to be told the same thing. Virgin media are terrible
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Maggie Bain
(@maggieannbain) reported
@virginmedia We have cancelled our service. We were charged for another full month after our services stopped but for some reason we are only getting a refund for two weeks and no one at Virgin is “authorised” to speak to me about this. No one on calls or by email ..
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO
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selihdivad
(@wotsits4lyf) reported
@virginmedia @Netflixhelps Virgin have managed to cancel my Netflix account (charged to Virgin). Virgin say it’s sorted and I have access, Netflix say it’s cancelled an I can’t access. Each CS telling me to contact the other.
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Andy
(@Andy09750561) reported
@virginmedia Just tried paying my bill online but your site seems to be down, So just tried to pay over the phone got so far then got cut off. Immediately after got a call from a foreign sounding woman wanting password to acc hung up, when tried to phone again she answered again.
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Nanthujan S
(@Nanthujan) reported
@virginmedia I tried contacting for an upgrade but now it’s time to leave from unprofessional service!!