Virgin Media Outage Report in Shepton Mallet, Somerset, England
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The latest reports from users having issues in Shepton Mallet come from postal codes BA4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Shepton Mallet, England
The most recent Virgin Media outage reports came from the following cities: Shepton Mallet.
| City | Problem Type | Report Time |
|---|---|---|
 Shepton Mallet
|
Total Blackout | 13 days ago |
|
Frome
|
TV | 3 months ago |
|
Frome
|
Internet | 8 months ago |
|
Frome
|
TV | 10 months ago |
|
Radstock
|
Internet | 1 year ago |
|
Frome
|
Internet | 1 year ago |
Community Discussion
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Virgin Media Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Robert LW (@RJLW) reported from Frome, EnglandAbsolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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Mark Brookes (@BrookesComms) reported from Frome, England@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Andy Wrintmore (@VelocityRockFM) reported from Frome, England@virginmedia why have you been so awful the last 6 months?
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Dominic Ellison (@tyokischild) reported from Frome, EnglandAfter being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Mark Brookes (@BrookesPics) reported from Frome, England@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Mark Brookes (@BrookesPics) reported from Frome, England@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Errol Raines (@errolraines) reported from Pilton, England@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zally (@xZxlly) reported@virginmedia Also a friend of mine, also with Virigin is having the exact same issue, almost at the exact same time as me.
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Phil Stopford BFE (@PhilStopford) reported@virginmedia @mhegarty90 You can help me by NOT putting my bill up for JUST broadband by TWEVLE quid in one go!
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Peter Mapals (@impala_pete) reported@virginmedia Advisers keep saying no way to expedite. Yet two employees today said that my reconnection needed expediting. One way or another, someone has lied to me, and that’s not good enough. Your advisers need to get better at recognising these minority cases. Complaint will happen.
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Steven Sinnott (@Steven_Sinnott) reported@virginmedia I see you’re being absolutely garbage again. Quicker OpenReach get the new fibre commissioned in my road the better
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Jeremy Allen (@JerryFrostbite) reported@virginmedia I'm sorry but you clearly haven't read my messages. Virgin has accepted that there is a broadband fault (which would affect the subsequent wifi signal). My issue is that the communication on the fixing of that fault (or not) is so inconsistent
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Ian Twigg (@twiggy_1979) reported@virginmedia Having major internet connections today (WN1). Not great given the previous day you wrote to millions of customers advising of a 21% price hike!!! You can’t make this **** up. #virgin #broadband @DowndetectorUK
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Fee Woody (@woodley_fiona) reportedSo @virginmedia please let me know what you are doing to rectify the broadband issues, when will it be fixed?
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Alizah (@alizahhamid) reported@virginmedia is the service in East Didsbury, Manchester not working? I cannot get online! Thanks
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Zally (@xZxlly) reported@virginmedia it's been about 2 hours now that this issue keeps happening. My connection disconnects for about 10seconds and reconnects, but 3-5minutes later it happens again. I have lost a lot of online work to this.
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✪ 🅽🅴🅼🆄 | ✘ (@TippleFishNEMO) reportedIs it Virgin Media or RIOT Games severs that are having network blips (or both?) haven’t had a stable connection all day