Virgin Media outages and service status in Shepton Mallet, England

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepton Mallet, England

The most recent Virgin Media outage reports came from the following cities: Frome, and Shepton Mallet.

City	Problem Type	Report Time
Frome	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

• 
  Mark Brookes (@BrookesPics) reported 7 minutes ago from Frome, England

  @virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 14 minutes ago from Castle Cary, England

  Why do broadband providers give us tech that isn't up to the job? The BT super hub 2 and Virgin media routers are absolutely rubbish and the only way to get a decent service is to buy extra tech to make them work better. I've just answered my own question here haven't I?

• 
  Mark Brookes (@BrookesPics) reported 15 minutes ago from Frome, England

  @virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!

• 
  Robert LW (@RJLW) reported 19 minutes ago from Frome, England

  Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.

• 
  Andy Wrintmore (@VelocityRockFM) reported 23 minutes ago from Frome, England

  @virginmedia why have you been so awful the last 6 months?

• 
  Mark Brookes (@BrookesComms) reported 32 minutes ago from Frome, England

  @Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.

• 
  Stephen Anthony (@Harveys_Rejects) reported 37 minutes ago from Glastonbury, England

  @premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?

• 
  Errol Raines (@errolraines) reported 42 minutes ago from Pilton, England

  @virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service

• 
  Sarah Wolf (@sarahmwolf74) reported 43 minutes ago from Frome, England

  @virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website

• 
  Dominic Ellison (@tyokischild) reported 47 minutes ago from Frome, England

  After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉

• 
  Matthew Butler-Hart (@MButlerHart) reported 49 minutes ago from Frome, England

  @virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway

• 
  Mark Brookes (@BrookesPics) reported 53 minutes ago from Frome, England

  @Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently

• 
  Rob Cowap (@BigRobW4) reported 55 minutes ago from Glastonbury, England

  @virginmedia can you help please, I've not been able to send text messages for days now, all I get is the error 28 notification

• 
  Matthew Turner (@MTurnerNFL) reported 56 minutes ago from Wells, England

  @virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  keith addy (@ads913) reported 6 minutes ago

  @virginmedia 20+ years a loyal customer, paying £128/month. New customers can sign up TODAY for the exact same package — Gig1 broadband, Mega TV, Sky Sports & Cinema — for £76.99/month. That's £51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService

• 
  Danny Whisky (@whisky_duck) reported 7 minutes ago

  @virginmedia I’m currently without broadband in the KT8 area. Status page is showing an issue but with a fix date of 22nd. This can’t be true. I’m a remote worker and unable to do my job without connectivity.

• 
  Susan Chew (@SusanChew5) reported 8 minutes ago

  @gloucesterglass @virginmedia They are possibly the worst company ever, still no engineer a week later, and one of us works from home. You will definitely find better, you can't get any worse.

• 
  Lynne (@lynne_thomson2) reported 9 minutes ago

  @PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down

• 
  Darren Hayes (@darrenhayes1973) reported 9 minutes ago

  @virginmedia I did ask to complain when I rung up to cancel and was put on hold for ages so hung up!!

• 
  vikas tripurneni💙 (@drvikaz) reported 15 minutes ago

  @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

• 
  mark teasel💙💙💙 (@Mteasel67) reported 18 minutes ago

  @virginmedia is your website down at all ? , I'm trying to look at some links you sent me earlier ( via X) and all I get is an error message 403 forbidden 🤔

• 
  Urban Groove (@Urban__Groove) reported 19 minutes ago

  @virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡

• 
  Shando (@Jinky1967John) reported 21 minutes ago

  @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins

• 
  TWheezy (@TheRealTwheezy) reported 21 minutes ago

  @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.