Virgin Media Outage Report in Rustington, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rustington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rustington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Rustington, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Worthing |
Wi-fi | |
| Worthing |
TV | |
| Worthing |
TV | |
| Worthing |
Total Blackout | |
| Worthing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rustington, England
Latest outage, problems and issue reports in Rustington and nearby locations:
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Charlie Charlton 💙
(@hackneycharlie) reported
from
Bognor Regis, England
Is there a worse customers services department, than @virginmedia ? Over an hour on phone, and online chat, trying to cancel my broadband, as I'm moving house. Pushed from pillar to post. No idea of I've cancelled, as both were hung up. There should be better laws on this!
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia It's fine I am going to cancel my contract as the offer to retain is disgraceful when compared to offer from others
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia Any idea when issues in BN14 will be fixed?
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Charlie Charlton 💙
(@hackneycharlie) reported
from
Bognor Regis, England
@virginmedia It'll be quicker to write the letter. Also, I'll move the families mobile contracts while I'm at it, because I wouldn't want to continue to be associated with @virginmedia or any associated company. I knew w the law has been slow to catch up with the digital age, but this!
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Elliot Tinton
(@etinton) reported
from
Shoreham-by-Sea, England
@virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia Been reaching out for 6hrs on your app and still not resolved a basic problem @TradeStandards
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia getting 17gb download speed on 100gb service ??? Surely this isn't correct I should of stated with sky
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Elliot Tinton
(@etinton) reported
from
Shoreham-by-Sea, England
.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia hi my box has code c233, i call only spoke to a computer which said it was sending a signal to mu box 30 mins later still no action.
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Simon Rusbridge
(@SimonRusbridge) reported
from
Worthing, England
@virginmedia tv and WiFi down in BN14?
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Phil
(@palewis1) reported
from
Worthing, England
@virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.
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Charlie Charlton 💙
(@hackneycharlie) reported
from
Bognor Regis, England
@virginmedia I have spoken, on the phone, and web chat, for over an hour, repeating & repeating that I want to close my contract, getting put on hold, pushed around staff, and eventual hang ups. I've never experienced a worse service. Sky were polite & excellent, in comparison.
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.
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Christian 🇬🇧 🇺🇸 🏳️🌈 🇺🇦 🖖🏼
(@brighton_gay) reported
from
Sompting, England
@FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant
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Dave Tulley
(@Tulley122) reported
from
Worthing, England
@virginmedia tv not working any help
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia With all due respect I can't face another encounter via the phone or WhatsApp, far too time consuming. Could you provide me with an actual complaints email address as the online submission doesn't work
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Danny Williamson
(@Sacto_King_UK) reported
from
Worthing, England
@virginmedia I’ve been promised a call back from Virgin media 6 or 7 times in the last 6 days No one called me back I was told by Virgin Media to raise a complaint, so I did. The lady who took my complaint promised to call me back yesterday She didn’t Worst customer service
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia Did you read the message, I don't want to call or use whats app ad uve spent far too long doing this already. So I'll have to complain in writing then it seems. Shocking service yet again you do not read whta a customer is saying.
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia please can I have the UK customer services number as gathering inconsistent information from the general call centre and I am losing faith
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sazia Hasanat
(@ShazHasanat) reported
@virginmedia I had to go through 2 3 hours calls with agents and supervisor and finally theyll issue the letter. However it will be 8 weeks next week so I wont need to wait for that even.
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☠️ Rön ☠️ (RYT200)
(@Man_in_Black666) reported
Another bill in from @virginmedia 4 months after first trying to cancel with them. This one’s for non return on equipment that they’re collecting on Monday. Any prizes for most incompetent company?
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ᴋɪɴɢᴍᴏɴᴋᴇʏ
(@kingmonkey25) reported
@virginmedia - just joined online, was given a number to call to defer the start date, called & was transferred to your sales department. The person I spoke to (male) was so rude & condecending I'm now considering taking my business elsewhere. Shocking customer service.
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LL-J
(@J_cool_LL) reported
@virginmedia I placed the order online, is there a way to cancel online? Thanks
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Prezz Uk
(@PrezzUk) reported
@virginmedia @HardyShorses Lets face the truth, once ur locked into a contract, virgin media dont give a flying fudge about u! Now thats fact! They are so focused on getting new customers (god help em), that longer term customers are left to whistle dixie! Virgin media have awful customer service!
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Mαятıи
(@marthewitt) reported
@virginmedia Terrible customer service from Aishwarya - sales sales sales no empathy or understanding just a number … Just terrible #inwrongjob
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Lucy McGrother
(@LucyMcGrother) reported
@virginmedia @NetflixUK get yourselves off my **** list please. Pls talk to one another to fix VM taking subscriptions for NF and NF saying VM have cancelled it and given no reason. You have had 5 days so far and still not sorted. Talk to one another!!
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eyeguy
(@eyeguy04) reported
@virginmedia @SouthamptonFC Sure would be nice to support the team and watch them play... Too bad Virgin Broadband has **** the bed in my area.
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Families Edinburgh Magazine
(@FamiliesEdinbur) reported
@virginmedia It says there are no issues but there clearly are - looking at your feed there seems to be a lot of people with landline issues. Can't we just get an honest update on what is happening?
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia @HardyShorses These are trying to charge me for a Months Services after they cut me off 2nd April want over £270 now I have put it in the hands of the police with them since 1999 they are corrupt & No Customer Service now, they will get what I owe as & when I can afford on U.C. using foodbank