Virgin Media Outage Report in Poulton-le-Fylde, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poulton-le-Fylde, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poulton-le-Fylde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Poulton-le-Fylde, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston, Blackpool and Cleveleys.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Preston |
Total Blackout | |
| Preston |
Total Blackout | |
| Preston |
Total Blackout | |
| Preston |
Internet | |
| Blackpool |
TV |
Community Discussion
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Virgin Media Issues Reports Near Poulton-le-Fylde, England
Latest outage, problems and issue reports in Poulton-le-Fylde and nearby locations:
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia do you have an email or a direct telephone to make a complaint too please? I’ve had to make several complaints since joining which get rectified them something else goes wrong and I am sick of it
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Clapping back, finally got some *****, now please go fix the Internet!
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Virgin Mobile. Utterly useless. All I want is to send a text and call people. My bill isn't due until 8th May. There is no online help. Really cheesed off. #virginmobile #virginmedia #virginbilling
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia can someone explain that why after several issues I’ve had with you, that you think it’s ok, to hike up the bill £20 a month on a fixed fee contract?! #disgusting #poorservice #donotrecommend
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to **** and resolve a home telephone. I have been promised call backs to resolve this long overdue complaint. But still wait to speak to someone!
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Where to begin🙄 started with instillation issues, then accused of lying, then billed for stuff that was free in my deal, set up for billing wrong, then just completely wrong bills, then advised my deal was increasing in fixed fee contract, then someone made changes on my
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Account which then changed my bill been in the phone today to customer service who advised it’s fixed now and will have the confirmation through, and just had it and it is still wrong. I have had someone called Ross from billing,dealing with this but now no response from him 🙄
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Mohammed Seedat | Sports Marketing
(@mseedat0) reported
from
Preston, England
@virginmedia my network is very poor! Getting no signal at all.
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Paul Flores
(@RajFlores4) reported
from
Blackpool, England
@virginmedia hi, are you having connection problems?
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sarah
(@ms_sasmassey) reported
from
Preston, England
@virginmedia hi my tivo remote is broken trying to order new online and an error message comes up. Can't get through on the phone Help
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Stephanie Andrews
(@Dreamendoqueen) reported
from
South Shore, England
Tell you what...@virginmedia know how to persuade you to change service providers...2 calls in 3 nights to “upgrade my mobile phone services”...told the first person I’m happy with what I’ve got...I’m not a fan of repeating myself...
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia Quite frankly sick of having to sort this out every month and spending my own time dealing with your errors
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia just spoke to Saba in your technical department and wow how rude can someone be?! Think she needs to go back to customer service school!
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia tv and broadband down in banks, is this a known issue?
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Taz Ali
(@TazAliPreston) reported
from
Preston, England
@virginmedia can someone please message me. I have been struggling to get hold of someone to resolve a home telephone number. I have been promised call backs to resolve this long overdue complaint. But still waiting to speak to someone! #CustomerExperience
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The Monk
(@StephenMonk1970) reported
from
Preston, England
Help @virginmedia. Once again I'm left unable to ring my doctors because you attempted the direct debit early and it failed. My Oomph sim will now not work until I make a payment. Please that's all I want to do. Do I need to go to Ofcom or the Ombudsman. This seriously effects me
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia please provide a direct contact for complaints. Sick of the poor service and mistakes that I have had every month since joining you
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia The Internet service in FY4 Blackpool has been dropping in and out, apparently there's an issue in the area
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✨Shimmi✨ Comms open!
(@ShimmiArt) reported
from
Preston, England
@virginmedia internet yesterday went from 12mbs (11am) to 30mbs (3pm). Today it’s 3mbs. How is this acceptable? No reported issues but our internet goes up and down constantly, sometimes goes off altogether
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The Dadblogs
(@The_dadblogs) reported
from
South Shore, England
@virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Rogerson (https://bhre.social/@CSR_Michael)
(@CSR_Michael) reported
@virginmedia A current customer whose contract ends soon.
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yiddo
(@Wayne31462999) reported
@virginmedia Well this has been 2 days of none or unstable Internet which is unacceptable
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Jenander Sishodia
(@jsishodia) reported
@virginmedia Hello ..my broadband is down and am unable to report fault because it keeps asking for pressing the keys from the password which I haven’t set and there is no option to chat and no email address to report fault.
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J
(@NewcastleJG) reported
@virginmedia No still down, been down for 4 days now
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Thea Gudgeon
(@TheaKate) reported
@virginmedia I really don’t think I should have to go to a forum and start all of this from scratch and hope someone might read it and help me. Please could you just get somebody to call me to schedule an engineer to come out like I was promised 4 days ago.
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Craig Hemmings
(@craighemmings) reported
@virginmedia That's all I get since Thursday....before the scheduled maintenance took place I never had 1 issue now its appalling and I need Internet for work
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Dianne Marchant
(@Di4nn3) reported
@virginmedia The fix.time has changed 3 times. 21st, 25th and now 2st December. Not acceptable to be left without TV and wifi service for weeks on end. Website isn't up to date. I, and my neighbour, have never been kept informed either. We have to constantly call for updates. Terrible service
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sfrmm17
(@sfrmm17) reported
@virginmedia hi, our WiFi has been down since yesterday. Please can you help resolve?
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yiddo
(@Wayne31462999) reported
@virginmedia But service status for area says no issues but my test says this
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Craig Hemmings
(@craighemmings) reported
@virginmedia I have they say there's an issue I'm my area but none of my friends or relatives have the problem neither any of my neighbours