Virgin Media Outage Report in Poulton-le-Fylde, Lancashire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Poulton-le-Fylde, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poulton-le-Fylde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Poulton-le-Fylde, Lancashire, England
The most recent Virgin Media outage reports came from the following cities: Preston and Blackpool.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
TV | |
| Blackpool |
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| Blackpool |
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| Blackpool |
Wi-fi | |
| Preston |
Internet | |
| Blackpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Poulton-le-Fylde, England
Latest outage, problems and issue reports in Poulton-le-Fylde and nearby locations:
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dario
(@Seasiderdario) reported
from
South Shore, England
@Kiwion @virginmedia I'm constantly having issues with virgin as well. It's so shitty
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𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉
(@GarwoodTweets) reported
from
Blackpool, England
@virginmedia my Internet just went off. Wtf is going on? Two people in my household (including myself) are working from home and require urgent access to the Internet.
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Ali
(@GeminiAli) reported
from
South Shore, England
@virginmedia keep me on hold for 40 minutes then answer and cut me off. Shocking service. Ive tried to update online and get told I have to call. Twice I've been cut off after being on hold and or answered. Conveniently can't email either 😡😡
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Billy burdess
(@Billyburdess3) reported
from
Blackpool, England
@tizo59 @virginmedia Was this fixed I have the same problem
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Samantha Forsyth
(@sam_forsyth87) reported
from
South Shore, England
@virginmedia we are having lots of issue with our broadband. This has been for days now ! Please contact us. We have tried and tried to get through. Very frustrated customer !
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#Blackpool is Closed🇬🇬Don't Freeze our Pay
(@Pops_Powell) reported
from
South Shore, England
@virginmedia No broadband was down in the whole of Blackpool back on now. How do I update to hub4
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𝕵𝖆𝖘𝖔𝖓 𝕲𝖆𝖗𝖜𝖔𝖔𝖉
(@GarwoodTweets) reported
from
Blackpool, England
@Luggage36 @virginmedia Yours still down? Mine went off at 10 and still aint back on.
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Lauren Fox
(@Bismurff) reported
from
Warton, England
@virginmedia having issues in the Warton area... been trying to call but there's no answer - all the online help did nothing. Are issues happening everywhere? #virginmediadown
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Howard Croston 🏁🇬🇧🇬🇬
(@Hnc365) reported
from
Preston, England
@EppsRacer @virginmedia Gave up with @virginmedia many moons ago with the internet constantly being down which was laughable as I'd been talked into an upgrade that would cure the issue. Gave up with the call centre and sent a letter basically saying stuff! your contract
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Michael Dugdale
(@Oscarmeg) reported
from
South Shore, England
@virginmedia your service for the price I pay is a bloody joke! I can’t watch a film on the cinema channels I pay for without it pausing every 30 seconds to buffer. There’s no technical help available. I want my subscription money back thank you!
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet is ******* **** paying all this money for your internet service to go down at least once a week. Absolutely shite
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Michael Dugdale
(@Oscarmeg) reported
from
South Shore, England
@virginmedia right Virgin, I’m done...I can’t stream, can’t watch catch up, can’t watch a film on demand, WiFi dropping out, can’t get through to anyone to sort the problem. DD cancelled and i expect you to resolve my persistent technical issues or accept a lost customer.
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia I’ve spoken with someone in the new development team who’s advised they’ve escalated all my complaints and someone should be ringing me directly to take through and fix everything. However no response
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia 3rd time this week internet has gone down. Possibly the worst provider in the country
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Michael Dugdale
(@Oscarmeg) reported
from
South Shore, England
@virginmedia Repeated wifi failure causing issues trying to stream any catch up or live channels. Wifi drops at random intervals. Poor signal strength through my property. Failure to organise the booster as promised way back in September. Failure to call me back after request for my number.
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia And no response on my second, and then an incorrect bill, this is why someone is meant to be ringing me to sort it out and deal properly as I’m so angry with the service received
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Ali Gudgeon ✍🏻️
(@Libra_Comms) reported
from
Preston, England
@virginmedia The problem with the search facility is that it brings up multiple episodes but none of them have dates on. This needs addressing please!
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Michael Dugdale
(@Oscarmeg) reported
from
South Shore, England
@virginmedia No, that’s never been given to me as an option
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SJK
(@SammyKnowlesX) reported
from
Banks, England
@virginmedia absolutely regret going with you. Nothing but trouble ever since we joined 😤🤬
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Lewis Horsfield
(@lewishorsey92) reported
from
Warton, England
@virginmedia your internet service is ******* crap
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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H
(@Hsourz) reported
@virginmedia @Wimbledon Where do I enter the competition to win a real life Virgin engineer who actually turns up and resolves my internet problem? #virgincustomerservice
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Simon Turtington
(@simonturt) reported
@virginmedia Shall I email you the current excel spreadsheet I have with the various issues or would you like to call me tomorrow to discuss. Would probably be easier to do that to be fair.
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Al Simons
(@aljsimons) reported
@virginmedia I've spent the last 90 mins trying to get through to your call centre. Twice they answered after 30m and I got cut off with no call back. There's no chat function on the website and my service isn't working as expected. Awful customer experience.
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Paul Ashford
(@paulashford202) reported
@Lachiexyz @virginmedia @virginmedia : I was happy when after 3 days of outages (BR2/Bromley area) we finally got online again: BUT, it seems your service has failed again: how embarrassing! More engineers planned I hope with a more PERMANENT fix!?
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Ste Pickford
(@stepickford) reported
@DanWritehead @virginmedia These would be problems above their pay scale.
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Lachlan Pearse
(@Lachiexyz) reported
@virginmedia We've just lost both our TV and internet again. Tried calling 150 and just got the automated IVR which sent me a link that gave me a 400 Bad request. How do I speak to a human being? Our usually stable service has been up and down since the weekend. Disappointing!
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Rikki Dhesi
(@RickDhesi) reported
@virginmedia Sunday around 5pm. Today from just before 5pm onwards. Tried the live chat as well and this was of zero help. This really isn’t good at all. I don’t expect to be charged for a new contract when I have been trying to contact you to resolve to no avail
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Ketan V. Hirani
(@hiraniworld) reported
@virginmedia I have. They’re useless too. They’re the ones who said the work was done. And now they’ve rebooked for 2.5 weeks time and offered me £3 a month off when I’ve just waited at home all day. Will look to see if other companies can get me running in the meantime and cancel if needed.
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Lucy Alice
(@lucitelu) reported
@jemimalaing @virginmedia Absolutely insane. ‘We understand you don’t want to provide the information we need’. Don’t want to post my address in public on Twitter? Imagine even asking a customer to do that.
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Benjamin Hartrey
(@benj8min) reported
@virginmedia By the way I'm also speaking to someone on WhatsApp, but they haven't got a clue and take 20+ minutes to respond to any message. I'm also waiting to speak to someone on the phone. 44 mins and counting without a human being. The WORST customer service in existence.