Virgin Media service status in Pinhoe, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Pinhoe come from postal codes EX1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Pinhoe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pinhoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Pinhoe, England
The most recent Virgin Media outage reports came from the following cities: Exeter, Pinhoe, Exmouth, and Tiverton.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 18 hours ago |
|
Exeter
|
Wi-fi | 1 day ago |
|
Exeter
|
Wi-fi | 2 days ago |
|
Exeter
|
Wi-fi | 2 days ago |
|
Exeter
|
Wi-fi | 3 days ago |
|
Exeter
|
Wi-fi | 4 days ago |
Community Discussion
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Virgin Media Issues Reports Near Pinhoe, England
Latest outage, problems and issue reports in Pinhoe and nearby locations:
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, England@craigw87 @virginmedia @WealdstoneFC Deffo slow isn’t it! 😮🤓
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Sally French (@sallywallywoo10) reported from Exeter District, England@virginmedia Thanks but I’m not a customer yet...I see there was some sort of roadshow going on yesterday but didn’t know about it in advance so no time to take a look. I’m just keen to switch from my current provider.
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, England@timlong00 @virginmedia Ah right, all this copyright stuff is bonkers when you break it down, it the club didn’t exsist and play football there wouldn’t be any video - I await a call from their lawyers 🤓
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Dave Moist (@Bingamin) reported from Exeter District, England@LivHinton @NedStratUCOVI @virginmedia I'm not in London. No issues here in sunny Devon. So not the whole country.
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, England@PhilPpauk @virginmedia Seriously it’s been 24 hours of terrible service now 😭 you’d think they would have decent infrastructure from the billions they make each year
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Hi. Following up the comment above. I have heard nothing from the team. Your complaint handling process is broken.
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia As per many comments in this thread I have suffered at the hands of terrible VM customer service. Employees don’t seem to have the tools to do a decent job. So many pillars & posts to be passed between. VM ok when it works but if you need help...
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Matthew Cousins (@mattedcous) reported from Exeter District, England@virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?
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Julie Galt (@JulieGalt) reported from Exeter District, England@virginmedia hi, I have a virgin media landline does that mean I can dial and get through to a member of the team? I have tried on a few occasions today and just get the engaged tone? Can you help? Thanks
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Matthew Cousins (@mattedcous) reported from Exeter District, England@virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons
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Scott Palfrey (@ScottPalfrey) reported from Exeter District, EnglandWorking from home is even more of a challenge when @virginmedia cuts in and out and is as slow as a snail! Gahhhhh
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humanenergy (@humanenergy5) reported from Exeter District, England@reece_dinsdale @virginmedia Yes up every three months now. Call responses have always been poor.
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humanenergy (@humanenergy5) reported from Exeter District, England@virginmedia internet down again. Problems ? 🤔😬
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Matt Scott (@mrmattscott82) reported from Exeter District, EnglandHey it's not news! @virginmedia has been down more than on today and a fair bit the last few weeks too
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Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia yet again more connectivity/TiVo issues in the EX4 area. Not great when working from home and you can’t access your important meetings. How about reducing our bills as we’re not getting the 24/7 service we’re paying for.
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Amanda Leach (@nuggyleach) reported from Exeter District, England@Peter_Follett @virginmedia Try TalkTalk. I left a Virgin £80 per month 'Faster Fibre' TV + phone package in December. Connection always dropping..Had no problems with our internet since and now pay £35 capped for 24 mths! Plus their live chat is much quicker than trying to get hold of Virgin!
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humanenergy (@humanenergy5) reported from Exeter District, England@RM_Leeming @Justice30 @virginmedia And never a refund in sight....
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Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia For now but considering the current situation, internet issues are not helpful. This isn’t the first time that I’ve had this.
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Martin Elcoate (@MElcoate) reported from Topsham, England@virginmedia Full details re my complaint should be on your records (telephone & web chat). In short appalling customer service making it v difficult for me to resolve issues. I have also complained about your complaint handling. I’m fed up having to explain what my complaint is about.
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Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England@virginmedia Issues with TV in EX4 area. Losing signal every few seconds. WiFi keeps going off, not good when working from home. And I get to pay over £110 a month for this!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Hartley (@theYugster) reported@virginmedia HELP I need someone from Customer Service to 'own' my complaint and sort it out, not to be passed from department and department and then cut off (several times) You are supposed to be telecommunications company!!! I spent 6 1/2 hours trying to get help yesterday!
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Sarah Jane✨ (@svli0) reportedVirgin media is such a scam why am i using data to join my class wtf
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Francesca Hyde (@FrancescaHyde1) reported@virginmedia Yes. Multiple times. We’re past the initial troubleshooting stages and need direct help or we will have to switch provider.
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Stats T (@Tabbers1968) reported@virginmedia And me, the customer. Someone should be responsible for managing this delivery and giving an ETD and updates.
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Mr Wilf (@mr_wilf) reported@virginmedia Been going on for almost a year now - first reported April 2020 so hope it isn't an unrecorded local problem. Probably something to do with packet levels and choke speeds or sore technical shizzle - just need the diagnostic run from the Virgin end I reckon.
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Prof Richard Barker #WearAMask (@swrb1) reported@virginmedia Long story, latest issue - you sent us a new TiVo box, without remote control. Old remote doesn’t work on half functions eg, volume, mute etc.
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Mandy unsworth (@mandy_unsworth) reported@virginmedia It’s showing no issues. It’s just come back on now. It’s been happening for weeks, the connection drops then comes back on. It’s very frustrating, and I’ve recently signed up to another 18 months contract
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Yasmin 🍹 (@YasminMHx) reported@virginmedia Why do I keep getting phone calls off others with a very similar number to mine? Most time they're silent or hang up on me when I answer so I'm none the wiser!
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Mr Wilf (@mr_wilf) reported@virginmedia When speeds were rubbish over WiFi I connected via cable and still rubbish. Spoke to customer services multiple times and they said diagnostic tool wasn't working and call back. This was during lockdown so low staffing when calling led to massive wait times - understandable
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Nelson Vasconcelos 🇬🇧 🇧🇷 (@nvasconcelos_) reportedThings that seems impossible: cancel my @virginmedia contract. 2h at the phone, and there are people here mentioning they have spent 4h30 to make it...