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Virgin Media

Virgin Media outages and service status in Pinhoe, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Pinhoe, including 1 direct report.
  • The most common problems reported in this area mention Wi-fi and TV.
  • The most recent signal from this area was received Apr 27, 8:49 PM GMT+1.
  • 96% Wi-fi (96%)
  • 4% TV (4%)

The latest reports from users having issues in Pinhoe come from postal codes EX1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Pinhoe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pinhoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Virgin Media

Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pinhoe, England

The most recent Virgin Media outage reports came from the following cities: Exeter, and Pinhoe.

CityProblem TypeReport Time
Exeter Wi-fi 15 hours ago
Exeter Wi-fi 2 days ago
Exeter Wi-fi 2 days ago
Exeter Wi-fi 2 days ago
Exeter Wi-fi 2 days ago
Exeter Wi-fi 3 days ago

Nearby cities with recent reports

Exeter

7 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Pinhoe, England

Latest outage, problems and issue reports in Pinhoe and nearby locations:

  • pbandapple
    Charlie Garnham (@pbandapple) reported from Exeter District, England

    @virginmedia It’s wi fi. My old dongle stopped picking any signal up so brought a new one. Will try the troubleshooting

  • tacksf0rsnacks_
    Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    @virginmedia seeing as your internet is down across the whole south west, perhaps you would like to pay for my phone contract this month if I go over my data? Seems only fair, no? Seeing as I always have problems with you...

  • Mex5150
    Mexie Mex 🃏👔🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Mex5150) reported from Exeter, England

    @virginmedia fix your ******* network! It's bloody down yet again!

  • ShakersExmouth
    Shakers (@ShakersExmouth) reported from Exeter District, England

    @virginmedia 2 handsets in different parts of Devon - cannot make calls! Service checker not working!! Come on VM sort this out...

  • Bingamin
    Dave Moist (@Bingamin) reported from Exeter District, England

    @virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.

  • Bingamin
    Dave Moist (@Bingamin) reported from Exeter District, England

    @LivHinton @NedStratUCOVI @virginmedia I'm not in London. No issues here in sunny Devon. So not the whole country.

  • trail_71
    Simon (@trail_71) reported from Exeter District, England

    @virginmedia hey peeps any outage in the ex2 postcode in Exeter ? Internet is down and the service status page doesn’t work - thanks

  • petenjane
    petenjane (@petenjane) reported from Topsham, England

    @virginmedia There seems to be a region wide problem with your internet service and your service status page is broken - a service announcement would be useful might save you a few incoming calls too?

  • EmmaOrca1971
    Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England

    @virginmedia is there an issue in the Exeter EX4 area. There was an area power cut earlier. Power is back on but no internet (done all your checks). Says there’s a fault and to check back in 24 hours! I need the internet to work! Can you provide a better answer?

  • ScottPalfrey
    Scott Palfrey (@ScottPalfrey) reported from Exeter District, England

    Working from home is even more of a challenge when @virginmedia cuts in and out and is as slow as a snail! Gahhhhh

  • humanenergy5
    humanenergy (@humanenergy5) reported from Exeter District, England

    @reece_dinsdale @virginmedia Yes up every three months now. Call responses have always been poor.

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    Apologies if my tweets with Virgin Media have landed in your timeline this evening. They couldn’t DM me and all other avenues of complaint have failed.

  • EmmaOrca1971
    Em J Hamilton (@EmmaOrca1971) reported from Exeter District, England

    @virginmedia Issues with TV in EX4 area. Losing signal every few seconds. WiFi keeps going off, not good when working from home. And I get to pay over £110 a month for this!

  • Bingamin
    PMo (@Bingamin) reported from Exeter District, England

    @virginmedia These are highlights of the day's events. @eurosport channel are awful for not showing what their schedule says. Always hit and miss that it will be what it says.

  • jdcecfc
    justin courtney (@jdcecfc) reported from Exeter District, England

    @virginmedia such poor staff in the call centre, seemed very smug and happy not to help a customer of over 30 years, eurobell, telewest then virgin, total loyalty and no respect from your staff. Looks like we shal be going to sky after all these years. Pathetic

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you

  • billy8179
    Billy Bingham (@billy8179) reported from Exeter District, England

    @virginmedia your customer service is woeful! Leaving soon, if I can just get someone on the phone lines to sort it! Apparently not knowing my password, brings your processes to a standstill and it’s my fault! #notgoodenough

  • exeteralex
    Alex Squire (@exeteralex) reported from Exeter District, England

    @virginmedia we’ve been without a landline for at least 3 & a bit days now, the online test says no issues and yet when you use a mobile to go through all the options it says we are aware of an issue, I know things happen now and again but I think 3+ days is more than excessive.

  • jdcecfc
    justin courtney (@jdcecfc) reported from Exeter District, England

    @virginmedia Thankyou so much. Shocking service. Don't message again please

  • MElcoate
    Martin Elcoate (@MElcoate) reported from Topsham, England

    @virginmedia Follow me and I will send you my account number by DM. Someone just needs to look at the call notes and text notes to determine my complaint. I’ve already used web chat.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pepetideo
    CrankyGeek (@pepetideo) reported

    @virginmedia you should not be glad. You should be ashamed of your terrible track record so far

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @RogerGreen2009 @virginmedia I'm definitely going to be reviewing my options at the end of my current @virginmedia contract as they've been dreadful in terms of communication and help when the chips are down(day SEVEN of outage)😢 Sadly, I've only just renewed my contract... Thanks for the suggestions👍

  • notjay92349724
    not jay (@notjay92349724) reported

    @FuzziePieRat @virginmedia Mate, we had exactly the same same thing. Tried to reduce packages down (we were paying £131 a MONTH at the time) and we were assured our package had changed and we were paying SIGNIFICANTLY less. Our bill came through, no change…

  • aidan_codtello
    Aidan Costello (@aidan_codtello) reported

    @entrustTMF @virginmedia Whereabouts are you out of interest? My daughter is working from home today at our house and says Virgin broadband has packed up. I'm in hospital for a few days so out of touch but wondering if problems are localised or nationwide. Thanks!

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @virginmedia Thanks for the reply @virginmedia but, frankly, these are just platitudes as usual. What is needed is action to sort the problem and accurate fix dates as opposed to the random, made up,ones I've been given so far Also, why not supply clients with MiFi solutions to help them?

  • amcgrath1uk
    Asa McGrath (@amcgrath1uk) reported

    Well done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then

  • pepetideo
    CrankyGeek (@pepetideo) reported from Oxford, England

    You only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.

  • RNM1947
    Bob Moore (@RNM1947) reported

    @virginmedia @Craig_A_D Had 6-7 months of issues with my Virgin Media system, still payed my monthly bill and still waiting to be compensated. Not good enough.

  • SageyAFK
    SageAFK (@SageyAFK) reported

    @jammierooroo @steveomufc @SkyUK Virgin Media have down the same thing recently. Everyone’s under pressure to “hit a target”, to earn more money because the system is ******. We are failing fundamentally at all levels, and it’s ******* disgusting.

  • LordBadshot
    Rob ⭐⭐️ (@LordBadshot) reported

    @entrustTMF @virginmedia @Starlink simples - best utility provider I have ever had and never gone down in the years I have been a customer.