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Virgin Media

Virgin Media outages and service status in Pinhoe, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Pinhoe, including 2 direct reports.
  • The most common problems reported in this area mention Wi-fi and TV.
  • The most recent signal from this area was received May 18, 6:02 AM GMT+1.
  • 96% Wi-fi (96%)
  • 4% TV (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Pinhoe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pinhoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pinhoe, England

The most recent Virgin Media outage reports came from the following cities: Exeter, and Pinhoe.

CityProblem TypeReport Time
Exeter Wi-fi 10 hours ago
Exeter Wi-fi 17 hours ago
Exeter Wi-fi 1 day ago
Exeter Wi-fi 3 days ago
Exeter Wi-fi 3 days ago

Nearby cities with recent reports

Exeter

7 recent signals

10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Pinhoe, England

Latest outage, problems and issue reports in Pinhoe and nearby locations:

  • billy8179
    Billy Bingham (@billy8179) reported from Exeter District, England

    @virginmedia your customer service is woeful! Leaving soon, if I can just get someone on the phone lines to sort it! Apparently not knowing my password, brings your processes to a standstill and it’s my fault! #notgoodenough

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia 8 weeks on since I REsubmitted a GDPR breach complaint after my first was closed for no reason, I have still heard nothing from @virginmedia ..... 😡

  • JulieGalt
    Julie Galt (@JulieGalt) reported from Exeter District, England

    @virginmedia hi, I have recently been upgraded to M500 broadband. I understand the minimum download speed is 258 Mbps. Having done a speed test yesterday I am only getting 102. Can you help?

  • njquick
    Nicola Quick FEPAA (@njquick) reported from Exeter, England

    @virginmedia useless customer service; complete service outage for 3 x days; after 48 hrs, £10????? Outrageous! #whatajoke

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Exeter District, England

    @virginmedia Hello, it was a GDPR complaint after my address for my virgin media account was sent to a different account holder.

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you

  • MattCampbellPhD
    Matt Campbell (@MattCampbellPhD) reported from Exeter District, England

    @virginmedia The reason they want me to call back is because their system was down!! They won't send an engineer without running through steps that I've already run without them.

  • tacksf0rsnacks_
    Jσѕιє (@tacksf0rsnacks_) reported from Exeter District, England

    @leemacca13 @virginmedia Virgin media literally have the worst service ever

  • mrmattscott82
    Matt Scott (@mrmattscott82) reported from Exeter District, England

    Hey it's not news! @virginmedia has been down more than on today and a fair bit the last few weeks too

  • Elliot_TBR
    Elliot (@Elliot_TBR) reported from Exeter District, England

    @J3Lyon If you’re having internet connectivity problems, it’ll be the problem/responsibility of Openreach or Virgin Media. So in this sense, it’s largely irrelevant who is actually supplying your broadband contract, as they’re using the same physical infrastructure.

  • sianmcphee
    Siân McPhee (@sianmcphee) reported from Exeter District, England

    @virginmedia Trying to order broadband for our new house but the address doesn’t come up. It’s an Edwardian house so has been there a while! It only lists a block of flats that doesn’t actually exist. Please help.

  • ConnettAdam
    adam connett (@ConnettAdam) reported from Ottery St. Mary, England

    @virginmedia sort your virgin tv go app always seems to go down. Soo poor

  • Bingamin
    Dave Moist (@Bingamin) reported from Exeter District, England

    @virginmedia @Trinaw0430 Same in Exeter. Local community Facebook pages for alphington and st Thomas both reporting Virgin media down. Virgin media page day so issues.

  • mattedcous
    Matthew Cousins (@mattedcous) reported from Exeter District, England

    @virginhelp @virginmedia Still waiting for them to help me... Good thing my son isn't at uni, 430 miles away and without a working phone thanks to these incompetent buffoons

  • mattedcous
    Matthew Cousins (@mattedcous) reported from Exeter District, England

    @virginmedia Amy chance of responding to @virginhelp suggestion that you might be able to help?

  • pbandapple
    Charlie Garnham (@pbandapple) reported from Exeter District, England

    @virginmedia Every device I have can connect to the wi fi with fast speeds and the connection doesn’t get interrupted, expect for my PC. The other night it suddenly dropped out & whilst Virgin CS managed to sort it out and get back onto the connection, it’s now very slow.

  • humanenergy5
    humanenergy (@humanenergy5) reported from Exeter District, England

    @virginmedia internet down again. Problems ? 🤔😬

  • Mex5150
    Mexie Mex 🃏👔🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Mex5150) reported from Exeter, England

    @virginmedia fix your ******* network! It's bloody down yet again!

  • tacksf0rsnacks_
    Jσѕιє 🦋🧡 (@tacksf0rsnacks_) reported from Exeter, England

    Don’t tell me, #virginmedia is down AGAIN?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NewGolfer1414
    Bill (@NewGolfer1414) reported

    @virginmedia got African fraudsters calling me now! Absolutely shocking service!!!

  • flipper865
    flipper (@flipper865) reported

    @virginmedia This doesnt resolve the issue, I have now taken a photo of the boxed parcel by my front door for reference, the sticker says Yodel

  • JaimeA330
    ja (@JaimeA330) reported

    @virginmedia Nothing was working right from Wednesday evening, I tried restarting the box and it’s not came back on since . There is issues in my area but this is ridiculous. Iv had nothing but the welcome sign for three days now.

  • LeeSum71
    Lee Summers (@LeeSum71) reported

    @virginmedia 2 days now. App content is still hit and miss. I’m your biggest supporter, customer since the beginning but really ?

  • DavidHu15170472
    David Hudson (@DavidHu15170472) reported

    @virginmedia I am a new customer, I received an email requesting I register. I received an email link to register my email, but when I tried to complete the registration got stuck in an endless loop, as the whole process keeps repeating. Now I am wondering if I have made a mistake joining VM.

  • sparry951
    Simon Parry (@sparry951) reported

    @virginmedia In laws have NO TV again this evening. Status checker says there is a TV issue, LE2 9AA

  • nelster77
    nelly77 💙 (@nelster77) reported

    @virginmedia trying to watch on demand, apps tv but currently not working i hope i see a discount in nxt bill.

  • bob7bob
    Sue (@bob7bob) reported

    @virginmedia What has happened to the community pages on your site? Your email system has lost folders and keeps moving emails. The community pages are the only place where people actually help. Thanks.

  • standfreered1
    standfreered (@standfreered1) reported

    @virginmedia absolutely shameful treatment of my elderly mother in law on your chat service this afternoon. First of all the bill increase to over £100 for a pensioner on her own, she understandably struggles with technology and has gone on the chat to try to reduce her bill or

  • dollynoocat
    Dollynoocat (@dollynoocat) reported

    @virginmedia i would saying good but giving your standard of service I will reserve judgment