Virgin Media Outage Report in Penryn, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Penryn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penryn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Penryn, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Helston.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
Total Blackout | |
| Truro |
Wi-fi | |
| Camborne |
||
| Truro |
Phone | |
| Truro |
Phone | |
| Falmouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Penryn, England
Latest outage, problems and issue reports in Penryn and nearby locations:
-
Tom
(@TomReek17) reported
from
Mullion, England
@DoyleesTheJack @virginmedia Couldn't recommend BT enough mate. Super quick, and provide a very good customer service.
-
cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
-
Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
-
cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
-
grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
-
Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
TheManc 🐝
(@TheManc36) reported
@virginmedia oh my days, terrible service today - 4 times i get transferred to pre install team - first 3 times the call handler hung up on me. just as well I am now cancelling my contract if this is the service I get
-
Neil Manttan
(@dinobedbob) reported
@virginmedia Interestingly it’s not letting me sign in on this forum either
-
Daniel Dixon
(@DanDixon16) reported
@virginmedia Hi, I was specifically told to get in touch via live chat. The issues on the page aren't relevant to me.
-
Pip
(@sarah_hoskyn) reported
@virginmedia I could pay it online. The problem is why hasn’t it been taken. Like you’ve managed to take every other payment for the last 3 years. The part of the website that shows you the bill is down as well. #ShitService
-
Paul Wilkinson
(@EEPaul) reported
Now the local London SE3 @virginmedia fix has been put back to 1am tonight. #NotHappy
-
kat
(@KatherineMcKeen) reported
Update on my ongoing @virginmedia saga coz I know your all inthralled by it! Shock horror, never received phone call as promised! I now have another engineer coming Thursday!! Thursday ffs! No tv or internet for three weeks by then! I’m beyond fuming!
-
Natalie Thurgood 💙
(@nct78) reported
@virginmedia Can you resend me a login password for the forum please?
-
Gurdit khalsa
(@gurdit_goldy) reported
@virginmedia Hi, As told I contacted team via chat & got usual reply that we will get back in 2-3 days. Kindly note I’m getting the same response since one month and today my account was debited with hefty penalty as I pointed earlier. C-270521586 is my complaint no.
-
John Musgrove
(@becks982) reported
@virginmedia Hi, Usually I get great 4G and excellent signal on my mobile phone but around 9am it all went completely dead, can you check, I have made 7 calls to Virgin and each one got cut off!
-
TheManc 🐝
(@TheManc36) reported
@virginmedia to say I had changed my mind as Sky had made me a better offer. 4th person I spoke to offered to see if could beat again, but sadly after the previous 3 poor efforts I decided to say don't waste your time and cancelled. Sorry to have to say the service was appalling, so defo canx