Virgin Media Outage Report in Newent, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Newent, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Gloucestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Gloucestershire |
Internet | |
| Gloucestershire |
Internet | |
| Gloucester |
Total Blackout | |
| Gloucester |
Internet | |
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newent, England
Latest outage, problems and issue reports in Newent and nearby locations:
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Claire Cleevely
(@CCleevely) reported
from
Churchdown, England
@virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
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Ian Watson
(@WattsChelt) reported
from
Brockworth, England
@virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?
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sarah 💙
(@swebb1979) reported
from
Gloucestershire, England
@virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
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Karl Timmis
(@karl_timmis) reported
from
Gloucestershire, England
@virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?
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Steve Barnes
(@Barnsey02) reported
from
Quedgeley, England
@virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?
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Bilal Mulla
(@bills_86) reported
from
Gloucestershire, England
@virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
It must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
@virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
Please can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia
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Ray
(@RayWebpro04) reported
from
Gloucestershire, England
@virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!
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Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?
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Krystyna Wynn
(@KW_GuinnessH) reported
from
Gloucestershire, England
@virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
Virgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia poor broadband connection at the moment. Is there a known issue ?
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Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?
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Jon Bassett
(@twisterssister) reported
from
Gloucestershire, England
@virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey
(@Ginismysin) reported
@virginmedia Husband works from home which is pretty darn hard with no WiFi. Why oh why do you have so many problems?
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Annette Rambart
(@AnnetteRambart) reported
@virginmedia It’s not working again
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Parminder Juttla
(@PJuttla) reported
@virginmedia Has the broadband service gone down again? Not able to get onto website to check the service via 4G either?
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Paolo M.
(@PaoloMule) reported
@virginmedia Still having issues in SE15
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DAJ🇬🇧🇩🇪🇪🇺 🇺🇦Esq. #GTTO
(@theflock123) reported
@virginmedia Down again.
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Jack Stowell
(@JGS1995) reported
Me paying money to #VirginMedia just for internet to go down AGAIN. 🤡🤡🤡 Second time today it's interrupted my work.
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Alix P
(@WhereisAlix) reported
@virginmedia @Jaym7t5 Errr no you haven’t SW london has been down a further 4 times and is down again now @16:30gmt
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marie
(@uselesstat) reported
@virginmedia has the broadband gone down again?? Connection issue in the GL3 area. Again!
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Kai O'Hanrahanrahan
(@Kaichu14) reported
@virginmedia Down yet again. Can't wait until my contract ends, the amount of outages I've had since signing up with you guys is crazy! I work from home ffs
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microwave
(@getmicrowaved) reported
@virginmedia you guys are utter ****, internets barely worked since 1am last night, how long does it take to fix ffs