Virgin Media Outage Report in Midlothian, Scotland
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The latest reports from users having issues in Midlothian come from postal codes EH23.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Midlothian, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Midlothian and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Midlothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Midlothian and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Midlothian, Scotland
Latest outage, problems and issue reports in Midlothian and nearby locations:
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
Hi, @virginmedia, your service status says there's no issues with TV services in my area, but my @SkyCricket channel picture and sound are constantly breaking up. No, I'm not going to phone 150. Help for once.
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Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@virginmedia so Virgin Media. You are not Fast or Reliable if you don’t attend the installation date despite having paid up front for installation and despite multiple messages from virgin confirming your attendance today to install fibre. #wtf
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Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@virginmedia You could contact me during the order process and to take payment. Your team contacted us yesterday to advise that it would be installed today. Is it really possible to keep failing a customer this badly!
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David Hardie
(@Albynpark) reported
from
Edinburgh, Scotland
@longbangers @virginmedia Can’t believe how shoddy they are. Spoken to five different people about the same problem, no joined-up writing to note what’s been discussed previously so I’ve had to explain it each time, switch off and on etc, etc. Being shunted from pillar to post
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Abhishek Behl 🌎
(@iABehl) reported
from
Edinburgh, Scotland
@virginmedia - heavy rains in Edinburgh & the internet doesn't seem to be working. Are others having the same problem and Can virgin please update !! #virginmediadown
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Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@vmbusiness How proud are you when you cancel installation 5 weeks after an order is placed, on the day it was to be installed, because you can’t actually supply fibre.
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Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@vmbusiness @MartinDMcFadyen @localgoveditors Not offering products, taking payment’ carrying out suitability for installation process, giving installation dates weeks away only to cancel on the installation date, when you realise you can’t ! That’s what not to do!
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
@virginmedia Just seems 1 heck of a coincidence. Can you see any reports of network issues in Eh14?
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Dave Scott
(@Tank2521) reported
from
Ratho Station, Scotland
@virginmedia how long does it normally take to transfer a number from another network? I've just been given a PAC code but don't want to call up just now if it's going to leave me unable to use my phone
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Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@virginmedia we went through a serviceability check with you at time of order. We were advised what product you could install so we ordered weeks ago and paid. You now tell us on the day of installation there is a serviceability issue! Are you incompetent or fraudulent!
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Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@vmbusiness Not when @virginmedia offer fibre, complete a suitability for installation. take payment, give installation dates weeks away, then cancel on the day of installation! This kills growth!
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Giulia Mattei
(@GiulsMat) reported
from
Edinburgh, Scotland
@virginmedia internet down in EH7. Any news on when it will be back up and running? #virginmedia #virginmediadown
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Joe Nockels
(@biglibuser) reported
from
Edinburgh, Scotland
First match of the Euros and @virginmedia are having problems in my local area. Not pleased.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia To fix or change my TiVo box.
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Tomahawk Kid © 🏴
(@tartanjammies) reported
from
Currie, Scotland
Hey @virginmedia. On Saturday we had a tech visit to sort pixilated screens. He said network problem in street. Network guy came out today and fiddled in the street. Said it was fixed. Now have no broadband and unwatchable TV. Eh14 area. Nothing on status check. Help
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David Hardie
(@Albynpark) reported
from
Edinburgh, Scotland
Shocking service from @virginmedia tv fault, spoken to five different people at Virgin, each time I’ve had to give all the details again, same procedures and all have failed to resolve the problem. More than two hours spent on the phone - now it’s call back tomorrow. Shambles
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Dave Scott
(@Tank2521) reported
from
Ratho Station, Scotland
@virginmedia I've received a bill saying I'm over £400 in credit. I presume this is some sort of error? I know if need to call to discuss specifics but is there anyone else reporting this issue?
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dot mullally
(@dispositiondot) reported
from
Edinburgh, Scotland
@martinlloydpfc @virginmedia @colejobburn i too have same issue
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Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@vmbusiness Are you having a laugh! You offer fibre in places where you cannot actually install it. You sign up customers, take payment book installation then cancel on the installation date. This is not how to do B2B engagement
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Michael Clark 🏳️🌈🏴
(@michaelgcuk) reported
from
Edinburgh, Scotland
@virginmedia What's going on? Internet has been down for a while!??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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J H
(@jess_hillyard) reported
@virginmedia I will do so, in the meantime I still need clarity on the ongoing issues I’ve been experiencing with my WiFi - I’m still not receiving the service I’m paying for
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مهيار
(@Mehiyar) reported
@ProfTobyDodge @virginmedia Same problems here. Virgin Media is a terrible service provider. I've come to just accept their internet services will always be poorly. When you call them you wait hours when it comes to posting a tweet here they answer in a few minute but its just words @virginmedia
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Jo Devine
(@devinethoughts) reported
@virginmedia Well that text service is a joke - it’s a bot
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A101
(@PeyiaA101) reported
@virginmedia No. I have heard heard nothing. I am sending a letter to your Sunderland office today expressing my deep dissatisfaction. I already have a complaint which has been acknowledged but it could take up to 28 days until I receive a considered response.
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Kate Smith
(@KatePinkSmith) reported
@virginmedia Your complaints process stipulated a 48 hour acknowledgment. I didn’t receive a 48hour acknowledgment. It’s now 3 days overdue. Don’t print Ts&Cs if you can’t adhere to them! Resolution is a separate matter. Ensure you’re clear in your comms. Frankly VM are having a nightmare RN.
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david moreis
(@DavidMoreis) reported
@virginmedia Yes the fact i had to spend days and days on the phone and now for it fixed and the fact nosy called me back or took my complaint seriously and yet again loss of service ans you still bill me like everything is ok
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thetrashheap
(@thetrashheap3) reported
@virginmedia Yes, both. Even with cable straight inti laptop. Had this issue before was issue at junction box. But this time can't get hold of a human to request engineer. The automated process on phone and laptop leads to dead ends
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J H
(@jess_hillyard) reported
@virginmedia Tried this - I get passed around from team to team, I was told I was being put through to the customer experience team to voice my complaints and then was transferred to someone in billing who said there was no such department. Shambles.
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Sarah Moss
(@SaspMoss) reported
@virginmedia will you be compensating us for the 96 hours we are unable to view any TV due to ‘technical problems’ with our new V6 box
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Sucellus
(@BTC_Sucellus) reported
@CryptoCobain Get a second line put in. They allow more than one per property. Works with phone line services and fibre (BT, Virgin Media, Plusnet, etc etc...) just got to be able to afford the bill which isnt exactly an issue for you lol