Virgin Media Outage Report in Loanhead, Midlothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loanhead, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Loanhead, Midlothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Loanhead, Scotland
Latest outage, problems and issue reports in Loanhead and nearby locations:
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Alan Robertson
(@alaninrepose) reported
from
Edinburgh, Scotland
@virginmedia two hours on a call with your team today constantly on hold - what has happened to your customer service
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Keith Guthrie
(@DarkblueDad) reported
from
Currie, Scotland
@virginmedia are you aware of issues in Balerno EH14 7BW. No phone, internet or TV
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KerryD
(@KerryDo02658828) reported
from
Musselburgh, Scotland
@ELCouncil I Brought this to your attention yesterday via your online comment/complaint form. No reply yet. @virginmedia
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Davy Murray
(@davyshambles) reported
from
Edinburgh, Scotland
@virginmedia Eventually got through to your overseas call centre. Guy couldn't help and booked me an engineer for Wednesday evening. He then hung up on me when I suggested that I shouldn't be charged for the next few days #believeinbetter
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.
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Angela St Clair-Ford
(@Angela_Jeng) reported
from
Edinburgh, Scotland
Extremely disappointed with @virginmedia @VirginMediaCorp after negotiating over 1 mo to get a new supply, they’ve cancelled our order. Why is it so hard to try to be your customer #grosvenorcrescent
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@virginmedia I’d love you to help by sorting out the shoddy service in the area!
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@virginmedia That says it all.... “higher call volume than usual” they have confirmed an issue in the area. But seems this issue has been lingering around for over a year now. I appreciate there will be issues, but you seem to have more bad days than good days with your internet service
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michael mcintyre
(@mikeymc1984) reported
from
Bonnyrigg, Scotland
@virginmedia Help please
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
Really not a good image to be projecting @virginmedia.... They did not know you were no longer providing a service until your engineer didn't turn up!!! @JordanHoustonT and now they have to pay out to update their website because of your incompetence #pleaseretweet #retweet
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia so disappointed in the service over the last few months counting down the months until I can move to @SkyMediaUK
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Angela St Clair-Ford
(@Angela_Jeng) reported
from
Edinburgh, Scotland
@virginmedia They came a couple of times but they couldn’t find parking so then the team left. Then they said they would need to close down the entire road in order to put a new supply
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia 87 year old Granny's landline gone down Christmas day 😔😔.... When are customer services back open so we can chase up
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
@stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!
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Alison Hendry
(@allyy__08) reported
from
Edinburgh, Scotland
@virginmedia Hello! No, sadly not. It says that I can add my subscription to my Virgin Media bill but I really don’t want to do that especially when I have been accessing Netflix via my TiVo box with no issues for the last 2 years!!
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
@MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks
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vikki mcintosh
(@vikki_mcintosh) reported
from
Edinburgh, Scotland
@virginmedia Yes but she wanted me to stay on the phone while she filled in a form despite me telling her I can’t as I should be working. She only seemed interested in closing the complaint without me being happy with the resolution
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Farzana Banana
(@FarzanaAlMauzah) reported
@virginmedia what's going on? Internet service has been down/extremely patchy since last night and it's still not resolved? I WFH, how am I meant to do that if you guys are messing me about with no pre-warning.
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lester pettifer
(@pettifet) reported
@virginmedia Morning the Wi-Fi had switched itself back on without us doing anything so must have been an issue with yourselves!? If you want to cancel the appointment we are OK with this so look forward to hearing from you?
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Quantum Skyline
(@QuantumSkyline) reported
@virginmedia Have you checked the service status website? It isn't working either! Can you find out if it was planned works instead of telling us all it "may" have been?
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CJ
(@CaNNs4) reported
@virginmedia @flybe12 Hey listen up @virginmedia the whole country is having issues with your network, mobile data too. Diags can't be run because your diag page is offline.
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Curly Bex
(@BeeInARose) reported
@virginmedia Never. Apparently everything is perfect. Rebooting, restarting, resetting. Nothing changes. Even did a WiFi test in each room last night - apparently Virgin broadband is just perfect.
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Rod Porteous
(@Rod_Porteous) reported
@virginmedia @JoeGill18 Also not working. And that page does not load
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Mart 1-Up.Club
(@UltraMart74) reported
@virginmedia Good this morning, missed most of the 2nd quarter though. Looked like a widespread issue last night.
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Michael Forbes
(@flybe12) reported
@virginmedia Even going into service status page it self wasn't working when I went on and I do that often
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CJ
(@CaNNs4) reported
@virginmedia @tommo_ Hey listen up @virginmedia the whole country is having issues with your network, mobile data too. Diags can't be run because your diag page is offline.
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Kana, The mischievous Imp
(@MischeviousxImp) reported
@virginmedia No idea i plugged it in and its never been the speeds i was promised ive been overpaying and really am considering swapping if it dosnt get resolved soon £54 q month for such low speeds 1/3 of what was promised isnt right