Virgin Media Outage Report in Loanhead, Midlothian, Scotland
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The latest reports from users having issues in Loanhead come from postal codes EH20.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loanhead, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Loanhead, Midlothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Bonnyrigg, Loanhead and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loanhead, Scotland
Latest outage, problems and issue reports in Loanhead and nearby locations:
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฿Ɇ₭₭₳₳
(@snap_cheese) reported
from
Bonnyrigg, Scotland
@virginmedia how do you I get in contact with you using the online messaging service on website I have been waiting 2 hours I know it’s tough during this time but I need to speak ASAP about my broadband.
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Isabel MacNeill
(@isabelembo) reported
from
Edinburgh, Scotland
@virginmedia I have logged a complaint - still waiting for a reoly
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Jason O
(@jayjay496) reported
from
Edinburgh, Scotland
can you please sort your internet out @virginmedia! I apprecIate there’s probably more people on the network during the week but at the weekend and a very hot summer night.. constantly dropping in and out. It’s not like it’s cheap to have you as a service provider!
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Gemma Cairns
(@_Gemmaaaa_) reported
from
Edinburgh, Scotland
@virginmedia broadband is down again...
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John
(@CollinsDecs) reported
from
Edinburgh, Scotland
@ColourMeGreen5 I’m led to believe that all internet providers slowed there supplies down during lockdown as they were getting hammered. My WiFi with @virginmedia has been slow for months and it’s meant to be their top speed. 😤
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@Adullamite1 @virginmedia Trouble is we can't do without broadband as we're both working from home. Virgin don't even have a customer service email address. Marion has just spent 50 minutes on the phone. Quite awful.
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clairejazz
(@clairejazz) reported
from
Edinburgh, Scotland
Hey @virginmedia - having major connection problems in the EH6 area. I can’t work like this!
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bruce findlay #TestTraceIsolate ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia connection problems in Edinburgh's West End EH12
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@Adullamite1 @virginmedia Virgin is £133 per month for tv, broadband and phone. We have a deal which takes it down to £103 which is quite reasonable. But see trying to talk to someone...😒
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@wendyg I can likely change protocol if needed. No notice from @virginmedia about any change required or email service degradation, but that’s typical.
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Billy McKirdy
(@Billybop) reported
from
Edinburgh, Scotland
@virginmedia internet, broadband, WiFi, smart tv, all inaccessible due to continued signal problems in east Edinburgh, this is not acceptable at all, please resolve it, so much of our home activity relies on our internet access. 4 days now. This is poor service.
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Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia landline not working again!! Waste of time and money but costs more to get rid of the useless thing
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Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia I've had issues with my broadband going down for the last fortnight and super slow when it is up, am working from home so not good enough. EH7.
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leila wallace 🦋
(@leilawallace) reported
from
Edinburgh, Scotland
hey @virginmedia your wifi is **** why are we paying for this 🙂🙂🙂🙂🙂🙂
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
@martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay
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Scotty Girdwood
(@Girdy17) reported
from
Edinburgh, Scotland
@virginmedia how do I cancel my subscription
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Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia Yet again my broadband connection has disappeared, rebooting hub hasn't helped. This is happening every day and when I do get connected it's super slow, not good enough!
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Andrew Bell
(@__ambell) reported
from
Edinburgh, Scotland
@DavidDPaxton Virgin Media has been terrible recently, awful
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John
(@CollinsDecs) reported
from
Edinburgh, Scotland
@virginmedia I had an engineer out today as landline has been down for 4 days not that I minded as never use the thing. I mentioned my WiFi speed to engineer and he told me we were running at 59mbps & I’m paying for 200mbps although kindly sorted it for me. Just saying 🤔
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@pwmcomms We've had similar problems with Virgin Media. I would suggest contacting their customer service team but that might take you the rest of the day...😒
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim c
(@mitsproc) reported
@virginmedia 6 days on and still no resolution #customerexperience #broadband
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Adam Rush
(@artech99) reported
@virginmedia I was able to raise a complaint with less characters, even though the original message was within your limit. I suspect a software issue. Hopefully I’ll be able to send full details shortly
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BlackAsia
(@BlackAsia21) reported
@virginmedia Nathaniel from the cancellations team is flipping disgusting! Nasty and rude man I want to file a complaint how am i still on the phone to @virginmedia and not one person knows their job here!
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Sir Ratters_plink
(@GlenOxman) reported
@virginmedia please can someone help, we can't get any sense out of your call centre.
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Shannon O'Nial (sign name: rainbow 🌈)
(@ShannonAnNead) reported
@virginmedia @virginmedia i’m still having problems-please could we have another web chat.
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Natasha Perera
(@NatashaSJPerera) reported
@virginmedia Didn’t really want to do this on social media but if you’re actual complaints form wont register my complaint twice I’ll just leave it here: No functional internet for a week, VM thinks its okay to now not have internet for 2 more weeks despite partner needing it for work.
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𝕶𝖔𝖇𝖗𝖆𝖌𝖆𝖒𝖊𝖟
(@kayyashes) reported
Wow @virginmedia have the worst customer service. I am out of pocket for THEIR mistake. And they closed the conversation on me and are now ignoring me. Well done VM. As someone who works in CS, do better. 👏
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Kenny
(@kenmayo1) reported
@simonnread @virginmedia Had the same problems now with talktalk a fraction of the cost and better service.
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Frank L. Gell
(@Frank_L_Gell) reported
@virginmedia I have been on your WhatsApp chat with someone for over 30 minutes and still haven't had my issue resolved. You should be able to cancel your Broadband contract online with a few clicks, but obviously you are intent on wasting my time by making it difficult.
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Neil Baker
(@neilb1973) reported
Day 23 of the @virginmedia installation shitshow. Let’s recap the story so far… 7 Aug: Ordered service for installation 26 Aug. 25 Aug, notified by text that my installation was rescheduled for 9 Sep.