Virgin Media outages and service status in Loanhead, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Loanhead, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 3, 9:39 PM GMT+1.
- TV (65%)
- Internet (22%)
- Wi-fi (7%)
- Total Blackout (4%)
- Phone (2%)
The latest reports from users having issues in Loanhead come from postal codes EH20 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Loanhead, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loanhead, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 4: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Loanhead, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Bonnyrigg, and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 21 hours ago |
|
Edinburgh
|
Wi-fi | 3 days ago |
|
Edinburgh
|
Internet | 4 days ago |
|
Edinburgh
|
Internet | 6 days ago |
|
Edinburgh
|
Internet | 6 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Loanhead, Scotland
Latest outage, problems and issue reports in Loanhead and nearby locations:
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🌸Jordy Deelight 🌸 (@jordy_deelight) reported from Edinburgh, ScotlandHi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?
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Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@virginmedia I managed to find a phone number to call you. The message 'don't contact us unless you need to' isn't great is it! Follow up text asks me to rate VM on the basis of my interaction. Not fair is it. Not the help desk fault if everything else is so bad.
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Ged O’Hara 🏴 (@gedi29) reported from Edinburgh, Scotland@virginmedia any update on the uk wide broadband issues??
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Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland@virginmedia It's not showing up and it's now been down since first thing yesterday. They are elderly and need their landline to be working. Is there a way to speak to someone if it's not fixed by 4?
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victoria carolina (@vcash78) reported from Edinburgh, Scotland@virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.
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Scott Brownridge (@ScottBrownridge) reported from Edinburgh, Scotland@virginmedia any idea why my internet keeps dropping off. No issues that I can see in the area. Been doing it for two days now.
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movingforwards (@movingforwards) reported from Edinburgh, Scotland@virginmedia what an absolute farce - have now tried twice to simply upgrade my broadband speed but end up stuck in live chat for over an hour each time with no progress - why do I need to go through your overloaded customer service just to do this?
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Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland@virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh
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seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland@virginmedia internet down. Again. Why?
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia more problems with Virgin, their internet and phone service in EH 14 has had problems for two weeks, no refund for the loss of service though. I was cut off today after their call handler could not answer the simplest of questions on an overcharged bill.
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Tullia (@thelifeoftul) reported from Edinburgh, Scotland@ScottM083 @virginmedia If that’s the case then Virgin need to communicate this to their customers as the lack of communication is doing more damage than the lack of wifi at this point! 🙈
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Nicholas Cross (@wfastronomer) reported from Edinburgh, Scotland@andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/
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Roddy macdougall (@Rodmacdougall23) reported from Gorebridge, Scotland@virginmedia @skytv absolute **** show again tonight, every night can’t watch sky in multi room box due to signal issue or error, wife ready to divorce me 😡😡
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Stephen Clarke 1980 (@stephenclarke80) reported from Musselburgh, Scotland@virginmedia Hi, one of your little pavement brown boxes of cables is broken & missing its cover outside Dominos Pizza, North High Street, Musselburgh, Scotland. I've made it waterproof using a plastic bag and cable ties, but it will need to be repaired with a new cover. - SC
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James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia BTW. It’s not an ‘intermittent’ issue - I’ve had no service at all for 18 hours, and what exactly does ‘taking us a little longer than usual’ to fix actually mean?
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Effie Fenton (@effiefenton) reported from Edinburgh, Scotland@virginmedia With respect, that just takes you to a forum on your own website to tuck this away out of public view. I'll let you know here if I get any response. Emergency response phone lines should be treated as a priority by all telecoms companies.
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Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland@virginmedia Broadband is intermittent & says connection is unstable. I’ve done all checks. Also my remote for V6 box is not working & can’t pair the new remote with the TiVo box - light doesn’t go off & remote doesn’t beep. I’d like someone to come & look at both.
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia It claims intermittent issues. Mine has been totally dead for the past two days. I appreciate there is nothing you can do. It means when that is fixed and I still have my issue, I’ll have to start again to report then patiently wait till they can be bothered sending someone.
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victoria carolina (@vcash78) reported from Edinburgh, ScotlandFinally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!
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Karen 🏴🇪🇺⭐ (@karen_coops81) reported from Edinburgh, ScotlandNeed a new service provider @virginmedia has just gone up by £25. Recommendations please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Smith (@smithers263) reported@virginmedia hi, is there an issue with blueyonder emails? Was working ok this morning till about 10:30 am
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kaan #freeimamoglu (@laankaan) reported@virginmedia how stupid is that to push an update to my router/hub in the middle of the ******* day? How the hell am I supposed to work without internet?
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Sadie~Jane (@sadiejane29) reported@virginmedia I was meant to get a call back over 2 weeks ago from Maddie. Still waiting 🤔 Clearly saw the state of the complain & decided you couldn't be bothered. Every time my mum has rang, you have documented it as something completely different. Terrible service really 😑
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RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported@virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.
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Rich Brady (@RichTigheBrady) reported@virginmedia Yes, it has happened yet again today. Not working at all. Rebooted several times. As usual App says no problems in the area. Happens every 4-6 weeks. Then we call virgin and wait 5-8 days for an engineer!Then it comes back on b4 engineer turns up.!
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Robbie Humphries (@RobbieH1972) reported@TheNotoriousMMA @LOCthedreamer2 Ireland 🇮🇪 needs an alternative news channel to the government funded stations like Rte/ newstalk/ virgin media etc until then things will not change as we have s generation who solely watch this absolute garbage… we need an alternative like GB news in the uk …
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London leaver (@ross_biagini) reported@virginmedia Internet has been down in HP6 since Sunday. Please help
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Ali@Makely (@MakelyStudio) reported10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.
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Robert Henry (@RHenry652) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix
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Tom Penfold (@tommyplop) reportedAwful service from @virgin media again