Virgin Media Outage Report in Loanhead, Midlothian, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Loanhead, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Loanhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Loanhead, Midlothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Midlothian, Kirknewton and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Loanhead, Scotland
Latest outage, problems and issue reports in Loanhead and nearby locations:
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
@martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay
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PaigeLawson💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Not surprised one bit that Virgin Media wifi is down across the UK.. robbing shower of shites. Glad i got rid of them 👍🏼
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Billy McKirdy
(@Billybop) reported
from
Edinburgh, Scotland
@virginmedia internet, broadband, WiFi, smart tv, all inaccessible due to continued signal problems in east Edinburgh, this is not acceptable at all, please resolve it, so much of our home activity relies on our internet access. 4 days now. This is poor service.
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John
(@CollinsDecs) reported
from
Edinburgh, Scotland
@ColourMeGreen5 I’m led to believe that all internet providers slowed there supplies down during lockdown as they were getting hammered. My WiFi with @virginmedia has been slow for months and it’s meant to be their top speed. 😤
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Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia Yet again my broadband connection has disappeared, rebooting hub hasn't helped. This is happening every day and when I do get connected it's super slow, not good enough!
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Andrew Bell
(@__ambell) reported
from
Edinburgh, Scotland
@DavidDPaxton Virgin Media has been terrible recently, awful
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฿Ɇ₭₭₳₳
(@snap_cheese) reported
from
Bonnyrigg, Scotland
@virginmedia how do you I get in contact with you using the online messaging service on website I have been waiting 2 hours I know it’s tough during this time but I need to speak ASAP about my broadband.
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Isabel MacNeill
(@isabelembo) reported
from
Edinburgh, Scotland
@virginmedia I have logged a complaint - still waiting for a reoly
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@Adullamite1 @virginmedia Virgin is £133 per month for tv, broadband and phone. We have a deal which takes it down to £103 which is quite reasonable. But see trying to talk to someone...😒
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Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia landline not working again!! Waste of time and money but costs more to get rid of the useless thing
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leila wallace 🦋
(@leilawallace) reported
from
Edinburgh, Scotland
hey @virginmedia your wifi is **** why are we paying for this 🙂🙂🙂🙂🙂🙂
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bruce findlay #TestTraceIsolate ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia connection problems in Edinburgh's West End EH12
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Jason O
(@jayjay496) reported
from
Edinburgh, Scotland
can you please sort your internet out @virginmedia! I apprecIate there’s probably more people on the network during the week but at the weekend and a very hot summer night.. constantly dropping in and out. It’s not like it’s cheap to have you as a service provider!
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Scotty Girdwood
(@Girdy17) reported
from
Edinburgh, Scotland
@virginmedia how do I cancel my subscription
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@wendyg I can likely change protocol if needed. No notice from @virginmedia about any change required or email service degradation, but that’s typical.
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@Adullamite1 @virginmedia Trouble is we can't do without broadband as we're both working from home. Virgin don't even have a customer service email address. Marion has just spent 50 minutes on the phone. Quite awful.
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John
(@CollinsDecs) reported
from
Edinburgh, Scotland
@virginmedia I had an engineer out today as landline has been down for 4 days not that I minded as never use the thing. I mentioned my WiFi speed to engineer and he told me we were running at 59mbps & I’m paying for 200mbps although kindly sorted it for me. Just saying 🤔
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Gemma Cairns
(@_Gemmaaaa_) reported
from
Edinburgh, Scotland
@virginmedia broadband is down again...
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@pwmcomms We've had similar problems with Virgin Media. I would suggest contacting their customer service team but that might take you the rest of the day...😒
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clairejazz
(@clairejazz) reported
from
Edinburgh, Scotland
Hey @virginmedia - having major connection problems in the EH6 area. I can’t work like this!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tobii-Rhea Starr
(@TobiiRheaStarr) reported
@virginmedia how can I cancel a 30 day rolling contract without calling? Is there a live chat or text service I can use?
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Lynn Cullumbine
(@LCullumbine) reported
@virginmedia Apparently because the account is not in the bereaved name they can’t help me. I am out of my mind after losing my husband and no one is helping me with this.
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Chezza O
(@LonelyLondoner) reported
@virginmedia No it’s not. I had a rolling contract which I called and asked to be closed. I paid off the outstanding charges, asked for a PUK code to transfer the number to a new network. I was promised the PUK code would be generated in 24-48 hours, this never happened.
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SmugeeBear
(@SmugeeBear) reported
@virginmedia well its more cutting down and seperating services if anything
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Giff 🏴
(@gingfinger) reported
@virginmedia I can do that no problem. You pick a time and I’ll make myself available. 👍
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Sarah Boon
(@MissSarahBoon) reported
@virginmedia Tuesday 7th March. I keep being told it will be calculated and a complaint will be made on my behalf. But still nothing. It has been confirmed that it is all on file.
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Henal Patel
(@henalpatel91) reported
@virginmedia Yea the trouble is your customer service team are hopeless and aren’t able to give me any answers.
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Helen Stephanie
(@enchanted1966) reported
@_HeatherAshton @virginmedia Think they brought J & J down when they complained . Greedy companies wanting more and more 😠 😡
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Sarah 🚩 #WearAMaskYouStupidBastards
(@sazmeister88) reported
@virginmedia there was until last summer, never had an issue until then, and still no issue anywhere else in the UK or abroad, but the attitude is "oh well, guess you won't get what you're paying for then, nothing to do with us!" which i find insulting
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Dave
(@totallyadhoc) reported
@virginmedia Finally cancelled after 5 1/2 hours. Thank you for your efforts and offer of the web chat. The service levels for the business as a whole really are shambolic though.