Virgin Media outages and service status in Queensferry, Scotland

Problems in the last 24 hours in Queensferry, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Queensferry, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Queensferry, Scotland

The most recent Virgin Media outage reports came from the following cities: Linlithgow, Edinburgh, Livingston, Kirkcaldy, Rosyth, Dunfermline, Queensferry, Cowdenbeath, Bonnyrigg, and Loanhead.

City	Problem Type	Report Time
Linlithgow	Internet	1 day ago
Edinburgh	Wi-fi	3 days ago
Livingston	TV	4 days ago
Edinburgh	TV	5 days ago
Kirkcaldy	Phone	7 days ago
Edinburgh	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Queensferry, Scotland

Latest outage, problems and issue reports in Queensferry and nearby locations:

• 
  Radhamanalan (@happymaan) reported 6 minutes ago from Edinburgh, Scotland

  @virginmedia I checked.. No issues in my area!

• 
  trippfuller (@trippfuller) reported 16 minutes ago from Edinburgh, Scotland

  @virginmedia is the worst. Three days of off and on service has cost me significant time and money.

• 
  Nicola❤️🏳️‍🌈❤️ (@pixiecat5) reported 18 minutes ago from Cowdenbeath, Scotland

  @virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything

• 
  Philippa Wright (@philippawrightt) reported 18 minutes ago from Edinburgh, Scotland

  @virginmedia do you actually read formal complaints or are they just automated responses too?! For the second time the response does not answer the complaint at all?

• 
  Philippa Wright (@philippawrightt) reported 19 minutes ago from Edinburgh, Scotland

  @virginmedia Read my tweet. I have been sent a “resolution” already. Which advised to return the box/speak to online chat if further issues. As I have pointed out multiple times I have already returned the box. This is absolutely infuriating at this point.

• 
  bruce findlay 🟢 power to the people ✌ (@brucerisk) reported 23 minutes ago from Edinburgh, Scotland

  @virginmedia Excellent.... I didn't 'fall' for the information they tried to give but felt it important to 'flag it up' as I'm sure I'm not the only one getting these 'scam' calls. Thanks for your help. 👍

• 
  gio (@dazza606) reported 23 minutes ago from Bonnyrigg, Scotland

  @virginmedia hi, unable to send emails when attached to WiFi Is there a known problem?

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 27 minutes ago from Edinburgh, Scotland

  @virginmedia I’ve no internet, phone or tv in South Edinburgh - following intermittent internet for days. Your fault checker says there is no service fault yet your website does not allow me to book an engineer. Can you help?

• 
  gio (@dazza606) reported 28 minutes ago from Bonnyrigg, Scotland

  @virginmedia 100% issue with virgin media Tried it with Samsung phone, apple ipad, laptop devices and same issue So that's 3 different email software Tried rebooting router, devices and no luck. I take it the support is 24hrs and that the chat won't end if I don't immediately respond

• 
  Fergus Wright (@fergus_wright) reported 29 minutes ago from Edinburgh, Scotland

  @Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.

• 
  Ashley (@ashjrox) reported 30 minutes ago from Edinburgh, Scotland

  I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice

• 
  Patrick McCarthy (@PatMcCarthy37) reported 33 minutes ago from Edinburgh, Scotland

  @virginmedia I managed to find a phone number to call you. The message 'don't contact us unless you need to' isn't great is it! Follow up text asks me to rate VM on the basis of my interaction. Not fair is it. Not the help desk fault if everything else is so bad.

• 
  upgrade completed (@etjorgensen) reported 35 minutes ago from Edinburgh, Scotland

  That's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!

• 
  Peter Tuffy (@bigtoodle) reported 36 minutes ago from Edinburgh, Scotland

  @virginmedia The phone is not working and your engineer was arranged to call today between 1.00 and 6.00pm needless to say he did not arrive or give me a call to arrange another day.

• 
  Evelyn Love-Gajardo (@gajarlove) reported 39 minutes ago from Edinburgh, Scotland

  @virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?

• 
  Jette Goldie ♿ 🏴󠁧󠁢󠁳󠁣@wolfette@mastodon.social (@JetteUk) reported 40 minutes ago from Edinburgh, Scotland

  @virginmedia broadband in EH11 is up and down like a yo-yo. More down than up. (like my attempts with a yo-yo)

• 
  victoria carolina (@vcash78) reported 41 minutes ago from Edinburgh, Scotland

  @virginmedia what’s going on. No service alllllll day in EH14 area?! Working from home impossible today … great service!

• 
  Ewan Walker (@e_red_squirrel) reported 44 minutes ago from Edinburgh, Scotland

  @virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡

• 
  lostinleith 🇺🇦 (@neillhope) reported 45 minutes ago from Edinburgh, Scotland

  @vmbusiness your internet is so down in EH5 even your outage checker is down!

• 
  Acky (@lexo6647) reported 47 minutes ago from Edinburgh, Scotland

  @virginmedia as it was tiresome and he can’t get through to anyone. The same problem I had today. He has his phone, broadband and tv with you. His mobile as well I reckon. Having spent a good bit time today going through all the stuff on the phone to eventually be hung up on is infuriating

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Rodger (@Fletchers_Mama) reported 4 minutes ago

  @virginmedia It was both. It has happened twice in 2 consecutive mths, both times locked for 2wks. Currently unlocked but never been explained why it how to prevent

• 
  keith addy (@ads913) reported 7 minutes ago

  @virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?

• 
  Nick Poole (@nrpoole) reported 8 minutes ago

  @virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?

• 
  Leio Lee (@afshin71943097) reported 9 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Tommy Tinkler (@TinklerTommy) reported 13 minutes ago

  @LozzaFox Don't people know you can use google family and virgin media security that can fully control what any child watches and download on a device and restrict how long a device can be used a day. Down to the parents to decide what their child watches. Is Starmer etc so thick with tech

• 
  Legal Eagle. (@ACLegalServices) reported 19 minutes ago

  @virginmedia I am seriously thinking of leaving Virgin after 25 years or so as you are about to double my bill to £62.00 a month for speeds of 120mbps. Any recommendations to replace them with a reliable service, that I have had with Virgin. Difficult to talk to them on phone

• 
  A.Monolith @alanmonolith@bsky.social (@alanmonolith) reported 26 minutes ago

  @virginmedia the update time for the ML6 outage remains at 22:06 tonight since the first minute of it being off. Is this just a random time , feels unlikely due to working hours and worry that it’ll drag to tomorrow. Please can I have an update that isn’t check the checker?

• 
  safcpete 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@safcpete67) reported 31 minutes ago

  @y_alibhai @virginmedia The arrogance. You don’t get preferential treatment Yasmine due to your ‘awards’. Btw If you agree with SM ban for kids meaning we will all have to sign in to access SM then get used to this.

• 
  Anthony Ellis (@WentTimb) reported 33 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  dawnieC (@CorkinDawn) reported 34 minutes ago

  @virginmedia yet again cant access email. Forbidden 403 error, is anyone else having this problem? I am waiting for an important email. I really should switch to gmail as virgin are too frequently unreliable