Virgin Media

Virgin Media Outage Report in Leven, Fife, Scotland

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The latest reports from users having issues in Leven come from postal codes KY8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leven, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leven, Fife, Scotland 01/21/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Leven, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Glenrothes, Kirkcaldy and Leven.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlenrothes Internet
United KingdomKirkcaldy TV
United KingdomLeven Internet
United KingdomGlenrothes E-mail
United KingdomLochgelly E-mail
United KingdomGlenrothes Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Leven, Scotland

Latest outage, problems and issue reports in Leven and nearby locations:

  • Onlymee100 Marc 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Onlymee100) reported from Kirkcaldy, Scotland

    @virginmedia TV service not working, your website doesn't seem to be working either, some people saying they're getting channels 1-4 but I'm getting no channels at all

  • Sm1987 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sm1987) reported from East Wemyss, Scotland

    @virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.

  • James_AD_89 🎗JamesAlexander🎗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@James_AD_89) reported from Glenrothes, Scotland

    @virginmedia how long will the outage in KY7 last? Been without service most of the day now.

  • doubledutch13 John van Dieken (@doubledutch13) reported from Methil, Scotland

    @virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??

  • C_CWarrender Claire Warrender (@C_CWarrender) reported from Methil, Scotland

    @fionalmorrison @virginmedia Twice! We need to work out how to work round a break in service before we rage quit!

  • SMC2502 Steve Crichton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SMC2502) reported from Glenrothes, Scotland

    @GregWilliams85 @virginmedia 50 bucks a month for a **** service. Sound familiar.....

  • justdavidhunt Dav Hunter (@justdavidhunt) reported from Methil, Scotland

    @virginmedia paying for 200mb only getting 28mb all week and no service at all Monday and Tuesday, I’m expecting a refund of payment, who am I kidding🤬🤬🤬🤬🤬

  • RaymondoMurray1 Raymond Murray (@RaymondoMurray1) reported from Dysart, Scotland

    I’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.

  • bethmmurphy Beth Murphy (@bethmmurphy) reported from Methil, Scotland

    @virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones

  • Sm1987 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sm1987) reported from Glenrothes, Scotland

    @virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always

  • fionalmorrison Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland

    @ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.

  • Sm1987 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sm1987) reported from Glenrothes, Scotland

    @virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford

  • JulieMcIntosh1 Julie McIntosh (@JulieMcIntosh1) reported from Glenrothes, Scotland

    @virginmedia Yeah, see if you were worried about customer service you would find out what has happened and someone would call me with details. But no, I have to call, get through your monstrous IVR and sit on hold being told you’re very busy. I wonder why.......

  • SMC2502 Steve Crichton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SMC2502) reported from Glenrothes, Scotland

    @virginmedia What's up with WiFi in KY6 1EB area? Been down for hours now.

  • BigLaz1973 Kev Russell (@BigLaz1973) reported from Methil, Scotland

    @virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating

  • C_CWarrender Claire Warrender (@C_CWarrender) reported from Methil, Scotland

    Is there any company with worse customer service than @virginmedia Husband has so far spent 6 hours on the phone to them today with no joy. They're truly awful.

  • JulieMcIntosh1 Julie McIntosh (@JulieMcIntosh1) reported from Glenrothes, Scotland

    Is there anything more irritating than the @virginmedia chat bot! Being asked if I want to hold on chat every 30 seconds. Actually feels like it’s deliberate so the customer disconnects! #poorcustomerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • OGDarren107 Darren (@OGDarren107) reported

    @virginmedia I set up a hub 5 and the white light has not stopped flashing for over an hour now. No internet yet how do I fix this

  • RoMonwhy RoM (@RoMonwhy) reported

    @virginmedia They have finally done some works but cancelled again on my install a week later. Worst company ever

  • gnomoeoffice Jc (@gnomoeoffice) reported

    @virginmedia Hi, we are at our wits end trying to get help from Virginmedia for 86 yr old father in law. He has dementia, no idea of passwords no email. My husband has registered power of attorney with Virgin but trying to get help to change the account is impossible, it just rings no answer.

  • NumanAli21 Numan Ali (@NumanAli21) reported

    @virginmedia can you help? I left Virginmedia 6 months ago due to a house move, and you didn’t offer services at my new postcode. I have a virginmedia email account, which I’ve lost access to. I’d like access to the account for a few weeks, in order to reset some associated acc

  • Gurp00 G (@Gurp00) reported

    @virginmedia Service usage has increased and so have the numbers of customers. The more customers, the lower your base cost and higher profits. This is another way to squeeze customers. Moving to @VodafoneUK for £20pm broadband instead of £36pm+ you're going to start charging

  • annettesimon114 Annette Simon (@annettesimon114) reported

    @virginmedia been trying to cancel my contract for days now - have had the phone put down on me after waiting hours. Keep getting transferred from one dept to next and no-one actually responds.

  • ghosthermione A. 🏳️‍🌈 🌻 (@ghosthermione) reported

    not virgin media insisting I need to call them and not use the webchat - only for the person i finally get to on the phone to just hang up on me when i explain my query :(

  • merzbowowow gavin (@merzbowowow) reported

    @virginmedia no internet in N16, engineering in the area from 9am - 3pm (on a weekday during WFH; great planning) but that should be over now. When will service return? Lost a days work because of this.

  • amydon88_amy Amy McGregor (@amydon88_amy) reported

    @virginmedia let down yet again, been told our new tv remotes would be delivered today but again nothing! Nothing on our account.

  • sixtytonpower peter o'neill (@sixtytonpower) reported

    @virginmedia I suggest you read my complaint and my responses to your little updates. I don’t think the people giving the updates have.