Virgin Media

Virgin Media Outage Report in Leven, Fife, Scotland

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The latest reports from users having issues in Leven come from postal codes KY8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Leven, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Leven, Fife, Scotland 01/01/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Leven, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Leven, Glenrothes and Lochgelly.

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City Problem Type Report Time
United KingdomKirkcaldy TV
United KingdomLeven Internet
United KingdomGlenrothes E-mail
United KingdomLochgelly E-mail
United KingdomGlenrothes Wi-fi
United KingdomKirkcaldy Internet

Community Discussion

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Virgin Media Issues Reports Near Leven, Scotland

Latest outage, problems and issue reports in Leven and nearby locations:

  • SharonSlayer38 Sharon Allison (@SharonSlayer38) reported from Kirkcaldy, Scotland

    @virginmedia still having problems with @facebook pictures, posts not downloading properly, starting to get annoying now to say the least

  • Gary1165 Gary Bruce (@Gary1165) reported from Windygates, Scotland

    @virginmedia I have called 5 times and recorded every call and never got the same info twice

  • CheezySki Nic Krzyzanowski (@CheezySki) reported from Kirkcaldy, Scotland

    When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues

  • WhosYerDaddy666 Gary Fowler 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@WhosYerDaddy666) reported from Glenrothes, Scotland

    @virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!

  • cheggs1978 Steven BWS Carty (@cheggs1978) reported from Methil, Scotland

    @virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help

  • Gary1165 Gary Bruce (@Gary1165) reported from East Wemyss, Scotland

    @virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong

  • Gary1165 Gary Bruce (@Gary1165) reported from Windygates, Scotland

    @virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE

  • JulieGreig4 Julie Greig (@JulieGreig4) reported from East Wemyss, Scotland

    @FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill

  • cheggs1978 Steven BWS Carty (@cheggs1978) reported from Methil, Scotland

    @virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”

  • WhosYerDaddy666 Gary Fowler 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@WhosYerDaddy666) reported from Glenrothes, Scotland

    @virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!

  • fionalmorrison Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland

    @EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.

  • Gary1165 Gary Bruce (@Gary1165) reported from Windygates, Scotland

    @AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing

  • Gary1165 Gary Bruce (@Gary1165) reported from Windygates, Scotland

    @GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Would love to but yet again your internet is down but saying no known issues!

  • derek_forbo1974 Derek Forbes (@derek_forbo1974) reported from Kirkcaldy, Scotland

    @virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever

  • cheggs1978 Steven BWS Carty (@cheggs1978) reported from Methil, Scotland

    @virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia The same year virgin last provided a value for money service

  • ecossetranslate Guillaume, French Translator (@ecossetranslate) reported from Saint Andrews, Scotland

    Thanks @virginmedia for the hefty cancellation fee for moving to an area where you don’t provide your services. Customer for 9 years. Never again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLyndonWebb LyndonW (@TheLyndonWebb) reported

    @virginmedia No change - can someone call on the landline - as I would also like to resolve the account password issue

  • N12gooner GoonerDrew 🇺🇦 (@N12gooner) reported

    @virginmedia I haven’t had the time to report the issue about the pause/record option. If someone can send me a direct message to get this sorted it would be appreciated

  • supersonic1974 Steve Miles (@supersonic1974) reported

    @virginmedia No Wi-Fi networks and I run a MacBook Air (no network cable port)so cannot connect to the hub via local network address to check its status page

  • dhrutishah Dhruti Shah (@dhrutishah) reported

    This is ridiculous @virginmedia - we have a broken remote and keep being lied to on the phone about how to get a replacement. We were told one would be delivered by recorded delivery today and now we are told it was all wrong information? Why treat customers like this?

  • TheLyndonWebb LyndonW (@TheLyndonWebb) reported

    @virginmedia Well that is rubbish what a useless service - we will now connect you to a representative- and I got cut off. Please advise @virginmedia

  • McN_lty McNulty (@McN_lty) reported

    @virginmedia A solid white light. The test run results in 'looks like your Hub isn't connected properly' but everything is. Spent 20 mins on the phone last night and the adviser thinks 'it might be an outage'. This appears to be a widespread issue with Virgin over recent days. Poor service 👎🏻

  • TaylorG03 Taylor (@TaylorG03) reported

    @virginmedia You couldn’t really make this up. After being told 6 DAYS IN A ROW the prepull team would doground work at my home, nobody arrived. Phoned to cancel and told I didn’t have an account so they couldn’t cancel it. WORST COMPANY IVE EVER DEALT WITH FOR CUSTOMER SERVICE.

  • TheLyndonWebb LyndonW (@TheLyndonWebb) reported

    @virginmedia Yes however your completely useless customer service cannot assist with the account. Email is incorrect even though you mail@my mum loads of crap

  • TheLyndonWebb LyndonW (@TheLyndonWebb) reported

    @virginmedia Yes but as we are aware that will take ages. As the account email and password reset is not recognised on your system - that looks like an issue at your end. Rubbish service, rubbish company that are doing nothing to help the elderly. Shocking! Glad I am not with @virginmedia

  • NickNickieb nick blakeston (@NickNickieb) reported

    @virginmedia @richardbranson how can this company still exist with the shocking customer service. The rage I have inside me is unhealthy... who regulates these companies 🤬