Virgin Media Outage Report in Leven, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leven, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Leven, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes, Kirkcaldy, Lochgelly, Cupar and Leven.
| City | Problem Type | Report Time |
|---|---|---|
 Glenrothes |
Phone | |
| Glenrothes |
TV | |
| Glenrothes |
TV | |
| Glenrothes |
TV | |
| Kirkcaldy |
Internet | |
| Lochgelly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leven, Scotland
Latest outage, problems and issue reports in Leven and nearby locations:
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Claire Warrender
(@C_CWarrender) reported
from
Methil, Scotland
@fionalmorrison @virginmedia Twice! We need to work out how to work round a break in service before we rage quit!
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🏴 Shaun 🏴
(@Sm1987) reported
from
East Wemyss, Scotland
@virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day
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Beth Murphy
(@bethmmurphy) reported
from
Methil, Scotland
@virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia internet down again! This is happening every day, it's a joke.
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Julie McIntosh
(@JulieMcIntosh1) reported
from
Glenrothes, Scotland
Is there anything more irritating than the @virginmedia chat bot! Being asked if I want to hold on chat every 30 seconds. Actually feels like it’s deliberate so the customer disconnects! #poorcustomerservice
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
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Claire Warrender
(@C_CWarrender) reported
from
Methil, Scotland
Is there any company with worse customer service than @virginmedia Husband has so far spent 6 hours on the phone to them today with no joy. They're truly awful.
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John van Dieken
(@doubledutch13) reported
from
Methil, Scotland
@virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??
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Kev Russell
(@BigLaz1973) reported
from
Methil, Scotland
@virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Would love to but yet again your internet is down but saying no known issues!
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
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Raymond Murray
(@RaymondoMurray1) reported
from
Dysart, Scotland
I’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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hayley baylis
(@hayleybaylis) reported
@virginmedia - 5 times trying to cancel my new highly inflated contract , a rise of over £60 a month , I have tried to ring retention team 5 times to discuss and get cut off every time !! Total waste of time
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The Devilled Egg
(@DevilledeggKA) reported
@virginmedia At the risk of sounding like a broken record, I have called, emailed, checked service updates, spoken to engineers on the phone/face2face/via web chat, posted on the forums MANY times in the last 3 months and NOTHING has been resolved. I just keep getting billed. That works.
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muckypaws
(@muckypause) reported
@virginmedia why does it take eight call centre agents and two hours to cancel my contract to move to @VodafoneUK ? You can’t price match, instead you deliberately frustrate and tell the customer that Vodafone aren’t regulated. 🤬
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Luton Block F
(@LTFCblockF) reported
@___GJS___ @virginmedia Awful aren't they?! I asked in December to stop sending paper bills and they still do. Changed it online and it just takes you in circles. Many other issues. Dreadful service.
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Marian
(@TheMums) reported
@virginmedia it’s down yet again in the tw12 area. What is going on? Service continues to decline whilst prices continue to rise. When are you going to get this sorted
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Si
(@tecman247) reported
@virginmedia Trying to resolve issues with an upgraded deal I was offered. Numerous phone calls (including lots of time on hold) & useless WhatsApp chat service & still unresolved. Two complaints made, no contact yet about either from @virginmedia so looking like I'll cancel & go elsewhere
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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Z🪩
(@xcxplosion) reported
.@virginmedia why does your internet never work?
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Daniel Moriarty
(@mozzerjnr) reported
If you want shite customer service get in touch with @virginmedia! Unbelievably bad!
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Fullmoon
(@28dazza) reported
@virginmedia I have spent an hour and twenty minutes on the phone this evening. I spoke to three different people and have been told someone will get back to us in a few days!!!! It is an email problem that used to be solved by a simple reset. Why could none of the staff fix it?