Virgin Media Outage Report in Leven, Fife, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Leven come from postal codes KY8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leven, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Leven, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Lochgelly, Kirkcaldy, Glenrothes and Leven.
| City | Problem Type | Report Time |
|---|---|---|
 Lochgelly |
Internet | |
| Kirkcaldy |
Internet | |
| Glenrothes |
TV | |
| Glenrothes |
Wi-fi | |
| Leven |
Internet | |
| Kirkcaldy |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leven, Scotland
Latest outage, problems and issue reports in Leven and nearby locations:
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia @GlasgBricklayer The problem with @virginmedia is it happens too often . Your staff lie to achieve sales figures and it’s us the public who have the trouble . The chances of talking to the person who caused the trouble is NONE
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Sharon Allison
(@SharonSlayer38) reported
from
Kirkcaldy, Scotland
@virginmedia still having problems with @facebook pictures, posts not downloading properly, starting to get annoying now to say the least
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Kev Russell
(@Kevruss731) reported
from
Glenrothes, Scotland
@virginmedia what is happening with phone signal seems to down
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia The same year virgin last provided a value for money service
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@virginmedia I have called 5 times and recorded every call and never got the same info twice
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Gary Bruce
(@Gary1165) reported
from
East Wemyss, Scotland
@virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong
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Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@GlasgBricklayer @AMDTAD @virginmedia Aye am gonna try and cancel
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Julie Greig
(@JulieGreig4) reported
from
East Wemyss, Scotland
@FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Guillaume, French Translator
(@ecossetranslate) reported
from
Saint Andrews, Scotland
Thanks @virginmedia for the hefty cancellation fee for moving to an area where you don’t provide your services. Customer for 9 years. Never again.
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Nic Krzyzanowski
(@CheezySki) reported
from
Kirkcaldy, Scotland
When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia No, its all lip service with virgin
-
Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Gary Bruce
(@Gary1165) reported
from
Windygates, Scotland
@AMDTAD @virginmedia Alan they don’t care ... they told me I can’t cancel either so they make mistakes and I’m out of pocket . It’s just stealing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Spooky Taylor 🎃 🦇 💀
(@stuartctaylor) reported
@virginmedia Hello again. You're obviously under a lot of pressure considering the spelling and grammar issues, so I'll ask again - please may I have a direct number for second line support? You don't need any information to provide that - just copy and paste it from the support screen.
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rak_man
(@RMan70) reported
@virginmedia Thank you but i still don't have any service I now have 2 flashing green arrows on the box !
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Pratik J. Jasani
(@Jasanipratik) reported
@virginmedia Hi HS. I did a few times. At first had to wait for a long time and then the Internet worked for a couple of minutes and then went down. The second and the third time, the same happened. The 4th time, I was waiting to be connected to your IT dept when it started to work.
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Andrew Long
(@ialc2009) reported
@virginmedia Part of the problem is that whilst chat/automated responses account for 95% of problems, trying to sort out a non-standard problem like this is far too difficult. It's already helping me make my decision when the contract ends.
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Maddie May 🥞🌮ᘛ⁐̤ᕐᐷ🏠🥂
(@MaddieMayNot) reported
@stuartctaylor @virginmedia Right? And then when I try to contact the complaints procedure (which I did before I tweeted) of course there's only a robot at the other end. Feels like one very long, bad April Fool's Joke 😤
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Sarah ☆
(@sarahinthestars) reported
@virginmedia Hi, service is fine. The channel is till not working.
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ｓｔｕｂａｔ
(@stubat_) reported
@virginmedia I did that and it says it's fine. No problems detected. But then the fact it keeps cutting off begs to differ. Like I said my friend on the other side of town is having the same problem so?
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JV
(@jjvvvvvv) reported
@virginmedia Yes, an engineer was scheduled for this morning. They have not shown up. We are attempting to set up a new broadband contract and therefore the service request was for that. Please let me know how to arrange the webchat and we will join.
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Just Joe
(@standiscrackers) reported
@virginmedia Hey can you please explain to me WHY i have been charged for using my home phone when it is NOT EVEN PLUGGED IN. This is now 5 times you have charged me for using my home phone yet i have never once used my home phone to call anyone in the 4/5 years I've had it.
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Kristofer Spikereit
(@Spike007Rite) reported
@virginmedia I honestly don’t know what the forum is going to do if your outage continues in our area. I just wish as an organisation you would be truthful to your customers instead of deferring to different social channels in the hopes that we will give up and the problem will resolve itself