Virgin Media Outage Report in Leven, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leven, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Leven, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes, Kirkcaldy, Lochgelly and Leven.
| City | Problem Type | Report Time |
|---|---|---|
 Glenrothes |
Internet | |
| Glenrothes |
TV | |
| Glenrothes |
TV | |
| Kirkcaldy |
TV | |
| Kirkcaldy |
Wi-fi | |
| Kirkcaldy |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leven, Scotland
Latest outage, problems and issue reports in Leven and nearby locations:
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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🏴 Shaun 🏴
(@Sm1987) reported
from
East Wemyss, Scotland
@virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia internet down again! This is happening every day, it's a joke.
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Would love to but yet again your internet is down but saying no known issues!
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sammy
(@GGoldenGod) reported
@oliverparmenter @virginmedia Also had this experience just last week. I can't believe the audacity each person had to have me explain over and over only to pass me to the wrong department. Your support operation is a joke
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zach close
(@Zachclose2000) reported
@virginmedia We don't need to because we already know that you are the problem
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Aashish Joshi
(@73Joshi) reported
@virginmedia Did that. Lasted 24 hrs and it’s back. More of my life wasted dealing with VM support
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zach close
(@Zachclose2000) reported
@virginmedia We already know that it is you because it only starting going down after the bill went up so just stop with the crap
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'Kairo'
(@Kairo_EL_Masry) reported
@virginmedia So basically you’ll do anything except pick up the phone and call your customer who’s tried to contact you plenty of times with no success. 👏🏽 great customer service. Again. This is why I no longer want to have a contract with you.
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zach close
(@Zachclose2000) reported
@virginmedia Just the same crap restart the router
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Andrew Hamilton
(@ahamilton505) reported
@virginmedia hi. Your chat bot is a moron. I need to cancel an appointment for someone visiting my property tomorrow. I was promised a text confirming the visit and a mechanism to cancel. Noyjinv. Please can you assist in cancelling it so as to not waste the time of your engineer
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Ex Child Genius
(@ExChildGenius) reported
@virginmedia I need a physical address where I can send a formal letter of complaint.
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seangreathead
(@seangreathead) reported
@virginmedia Thanks but I have a regular intermittent fault and my internet keeps dropping out but I cannot get any help!
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Anthony Braithwaite
(@AnthonyBraithw7) reported
@virginmedia Apparently broken at your end ,so last week price went up now have no internet, great service!!