Virgin Media outages and service status in Larne, Northern Ireland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Larne, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Larne, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Larne, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Larne, Northern Ireland
Latest outage, problems and issue reports in Larne and nearby locations:
-
Pete Kirk (@peterhkirk) reported from Ballyclare, Northern IrelandWhen is @virginmedia going to be called to order by authorities. How is possible they get away with customers on hold for hours, broadband service levels vastly below power and to rub salt in, @virginmedia think it is acceptable to increase their fees? Enough is enough, @CISASUK!
-
Andrew Wilson (@Andy_Wilson1) reported from Carrickfergus, Northern Ireland@virginmedia can I Direct Message you about an issue?
-
Geordie On Your Radio π»π (@radiogeordie) reported from Ballyclare, Northern Ireland@virginmedia The status page says everything is ok but when I phoned the advisor said there was a problem in the area.
-
Adrian Boyd (@boyd_ar) reported from Jordanstown, Northern Ireland@JAcheson_Eng @virginmedia Iβm sure they all have issues at some point although Iβve had Sky Fibre Broadband and itβs been very good and the service support over the phone has been really excellent. I had an issue recently and it was sorted in 30 minutes over the phone.
-
Kyle Gawley (@Gawley1989) reported from Ballygalley, Northern Ireland**** these Liverpool games are dire now. Might ask Virgin Media can I pause for another few months.
-
Pete Kirk (@peterhkirk) reported from Ballyclare, Northern Ireland@virginmedia Having spent nearly three hours tonight trying to speak with someone with no luck I would like to know how customers get in touch, how they can get a solid service and when @virginmedia will cop onto what is acceptable as a business provider?? π‘
-
tracey cooper (@liltigger74) reported from Jordanstown, Northern Ireland@virginmedia more time spent this weekend trying to fix your equipment , WiFi has worked for around 8 hrs since Friday . Why do your routers never last
-
Cat Taylor (@cattt82) reported from Jordanstown, Northern Ireland@LouiseB555 @virginmedia Ah no π Weβre in an estate but right at the back, I have fields with cows in them the other side of our garden fence. Phone signal is 25-50% at best, but WiFi-call just went from 30-50 Mbps to 365 Mbps ππ»ππ»ππ»
-
Geordie On Your Radio π»π (@radiogeordie) reported from Ballyclare, Northern Ireland@virginmedia any update on the cabinet outage in BT39?
-
Pete Kirk (@peterhkirk) reported from Ballyclare, Northern Ireland@virginmedia I accept more customers are working from home including myself however after a year I would expect a company such as @virginmedia to adapt and do everything within their powers to improve their service, not worsen!!??
-
Sheilaπ€β€ (@sheilaloughlin_) reported from Carrickfergus, Northern Ireland@Mcgoo1978 @virginmedia I dont have it but my sis and friends is downπ
-
Geordie On Your Radio π»π (@radiogeordie) reported from Ballyclare, Northern Ireland@onairwithgareth @virginmedia Seems to be network wide mate, stations VM business line keeps dropping too.
-
shannon (@shannonruddock_) reported from Carrickfergus, Northern IrelandBen tried contacting @virginmedia because someone has ****** up our account during our house move. He was ignored and could hear the girl typing in the background. He tried saying hello repetitively but no one responded. Not acceptable to treat your customers this way!!!!
-
shannon (@shannonruddock_) reported from Greenisland, Northern Ireland@virginmedia customer services is actually appalling
-
Geordie On Your Radio π»π (@radiogeordie) reported from Ballyclare, Northern Ireland@virginmedia could do with hiring a load of people out of work to work from home. The call wait time is horrendous. About the 10th attempt to get a problem resolved...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
kevws (@kevwgs) reported@PeteUK7 @virginmedia Awful. When my Nan died Barclaycard wrote and said she had to pay her bill. I'd already told them she'd died, but rang them again only to be told "we still need to speak to her". I replied "well you'd better know a good Medium because her ashes are in my hallway". Utter idiocy.
-
Fβreal (@itstrisha_innit) reported@JamieGBarry @virginmedia Call them and threaten to leave. The Retention/Sales Team will cut you a deal. But donβt get sucked into taking the VM movie bundle - the movies they offer are crap.
-
MerlinJ (@HamsterSick) reportedI absolutely detest @virginmedia I crave the end of the contract this year. Dog **** service.
-
racenerd2 (@racenerd2) reported@virginmedia @JamieGBarry @virginmedia This really is a terrible response. The price goes up because the price goes up. Seriously? We were with you for years, but got sick of the constant increases and the depressingly asymmetric customer interface... trivial to move to a higher cost contract, but reducing the cost involves sitting on hold then speaking to an overseas call centre. This business model screams desperation. It's customer hostile. Please, wake up and pack it in. We're now with Toob, Β£29/mo for 900M+ fibre. We ported our phone number to a VoIP service for about Β£2.99/mo and don't miss the ad-stuffed cable TV channels at all.
-
Wayne Dannatt (@wadannatt) reported@virginmedia instead of sending a text message stating that services will be fixed soon, how about giving a timeframe? My Internet has been out all day, you've just increased prices yet again, this is the second time in six months and last time it took you two days to fix it!
-
mary32 (@marypaul32) reported@virginmedia is this how you treat your vulnerable customers? A 72 year old man has been left with no WiFi after builders cut through a virgin cable. He spent an hour on the phone and virgin won't come to fix it till 10th June. He can't make nhs appt as must be online.
-
Old Motherduck (@Old_Motherduck) reported@virginmedia @PeteUK7 that's terrible from Virgin Media look after your past and present customers
-
WeHearYou (@WeHearYou2020) reported@virginmedia @rafthemaster They offer an awful service. When there was a national outage a fee weeks ago our main box coincidentally went off and stopped working. Spent nearly two hours on the phone waiting and then trying to explain our problem. We were promised a new box. Still waiting. Shocking service.
-
Scotty π΄σ §σ ’σ ³σ £σ ΄σ Ώ πͺπΊ π³οΈβπ #YES (@ScottyS396) reported"There's a broadband issue in your area" Aye, no **** @virginmedia. But there was no issues till your engineer turned up at lunchtime and started fiddling with the cabinets! π©
-
WelshVilla (@Welsh_Villa) reported@JamieGBarry @virginmedia Once our contract is up we are off from virgin media. Terrible company