Virgin Media Outage Report in Harwich, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Harwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Harwich, Essex, England
The most recent Virgin Media outage reports came from the following cities: Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Internet | |
| Ipswich |
TV | |
| Ipswich |
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| Ipswich |
Wi-fi | |
| Ipswich |
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| Ipswich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Harwich, England
Latest outage, problems and issue reports in Harwich and nearby locations:
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@GarnhamLauren @virginmedia As soon as you ask something they don’t want they just completely ignore you 🧐 i can’t believe how awful they have been
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Shaun McDonald 🇪🇺 🏴
(@smsm1) reported
from
Bramford, England
@larsz @Azrael808 @virginmedia The crap upload speed that Virgin Media provide and the fact they usually hide it, is why I won't touch them with a barge pole.
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Carl Robert Clark
(@carlclark52) reported
from
Ipswich District, England
@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Yes, having trouble with both, there is just not a good WiFi signal upstIrs. I pay for the highest speed and quite frankly it’s rubish. You have to wat on the phone for hours
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mookstar*
(@mookstar10) reported
from
Ipswich District, England
Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
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Paul Emmett
(@PaulEmmett2) reported
from
Ipswich District, England
@virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it
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Meg Barbor
(@MG_Barbor) reported
from
Felixstowe, England
@virginmedia after spending over a month trying to sort out the end of my contract you finally said it was cancelled with no further charge. I have been billed £60. I need this sorted as these were false promises made by your company and the customer service has been abysmal.
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia can someone please@give me a number to use to@actually speakt to a person 6 hours on total on hold diabolical service from virgin
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia Corrrct it is still not working absolute nightmare
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Nigel Jackson
(@the_jackson71) reported
from
Ipswich District, England
@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
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Leon Denny
(@lbjdenny) reported
from
Ipswich District, England
@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
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lauren schaefer
(@saharasplash) reported
from
Purdis Farm, England
Last time I try and get your attention, please can you help with the above @virginmedia as you've taken our money but not replying
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia Yes I did.... no comment on the level of service that I received....
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kavi
(@kavi1238) reported
from
Ipswich District, England
@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
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Keg Man Plays
(@Kegmanplays) reported
from
Ipswich District, England
Having a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
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Gav Meakings
(@gavmeakings) reported
from
Ipswich District, England
@virginmedia do you have an idea on how Long services will be down in IP2 area?
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Eve Scott
(@EveScott1) reported
from
Felixstowe, England
@virginmedia I have rebooted everything even had you send a signal down to my equipment. Spent 5 hours yesterday and tried to call today
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...
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Nick Neale
(@NicholasNeale) reported
from
Ipswich District, England
@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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johnmclondon
(@johnmclondon) reported
@virginmedia morning Virgin. We have had a problem for about a year with broadband going off intermittently. This weekend is particularly bad and not working at all. We have rebooted router. Can’t get hold of anyone to help and no response from online chat! South Croydon area
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rashidb
(@rashidb25643084) reported
@virginmedia Yes current sim on old oomph-that package cancelled down. Wife sold new oomph by ur staff and told can transfer old sim to new package sim- been through every department only to be hung up on
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John Taylor
(@johnbradcity) reported
@virginmedia Cannot get through to customer services so I have cancelled my direct debit and await final bill.
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Mark Morren
(@mark_impactedu) reported
@Ethan_Javier23 @virginmedia @richardbranson It’s now the 26th Feb. Started 29th Jan, 12th Feb, 26th Feb. All I want is honesty and clarity on when the issue will be fixed so that I can work from home without disruption from the internet.
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Claire Mawdesley
(@ClaireMawdesley) reported
@virginmedia Hi John after our tweets yesterday, i got a text to say my engineer appointment was on hold whilst a network issue was investigated. Then everything worked all day! I've woken up today and it's all off again. Do you know anything further? Will the engineer still come tomorrow?
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rashidb
(@rashidb25643084) reported
@virginmedia Told all ur staff I have impending operations on my spine so need this sorting and mostly they all hang up or transfer me and next person hangs up
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william wallace
(@scotlandcallin) reported
@virginmedia See there , right there is the problem with Virgin Media. DO YOU NOT THINK WE HAVE BEEN TRYING TO DO JUST THAT. I'm pretty sure you can expect people to be cancelling contracts right left and centre due to NOT being able to get through, especially the elderly.
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Chel Mas
(@yardley_fam) reported
@virginmedia Your internet quality in the B26 area is shocking. I can't believe we pay so much per month for such a shabby service.
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Alan Karsberg
(@AlanKarsberg) reported
@virginmedia Part 2 - she assured me her manager would call back within 48 hours to sort the issue out and deal with the issues relating to non delivery of my new TiVo boxes. It is Sunday. No one has called. I am at a loss as to what to do next other than cancel my direct debit....
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Claire Mawdesley
(@ClaireMawdesley) reported
@virginmedia He's told me to reset my hub, and the issues need to happen a few more times before they can look into the issues with my equipment. Absolutely appalled as I'm an essential worker.